Mastercard jobs in Salt Lake City, UT - 98 jobs

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product DeliveryOverview This is a customer-focused technical product specialist who provides pre-sales solution consulting to prospective customers and implementation guidance to customers that have chosen the Finicity API. In this role, you will collaborate with the Finicity Sales and Business Development teams to discover technical needs and communicate appropriate API services to meet these requirements. You will serve in a consultative fashion throughout the customer analysis, validation testing and on boarding processes to ensure successful customer outcomes. Responsibilities • Provide pre-sales assistance for sales opportunities to prospective partners and customers (New Services), including installations, troubleshooting and training of our API Services. • Lead technical discussions to remove technical roadblocks and define API solution options • Act as an interface between our Sales/Business Development teams and internal customer support and development teams to resolve outstanding prospect and customer issues • Develop and perform product demonstrations and technical presentations via webinars or meetings • Work closely with customers in the design and implementation/integration of our API • Work to understand our prospects and customers technical business drivers and how to map these to our API • Work with our API product teams to outline customer requirements All About You • Previous experience in a sales engineering, implementation consultant, onboarding specialist or any combination of roles in which you worked with customers on installations, troubleshooting and training of API or similar technical services • A degree, college coursework or a combination of relevant work experience and training from which you gained a solid understanding of web applications and architectures • Ability to understand, apply and communicate platform and API features and capabilities, as well as understand web services technologies in a SaaS environment • Ability to quickly identify and recommend practical guidance during technical Q&A sessions • Strong written and verbal communication skills, including the ability to communicate professionally in a highly technical environment • Able to travel once a quarter for customer consultations Pay Ranges Salt Lake City, Utah: $106,000 - $175,000 USD Chicago, Illinois: $106,000 - $175,000 USD O'Fallon, Missouri: $106,000 - $175,000 USD Purchase, New York: $122,000 - $201,000 USDMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express's Global Financial Crimes Surveillance Unit (GFCSU) is part of the broader Global Risk & Compliance organization, operating within Global Financial Crimes Compliance (GFCC), provides end-to-end oversight and support of global financial crimes investigations. In partnership with broader GFCC teams, GFCSU supports the development, testing, implementation and adjudication of transaction monitoring rules, reports, and other tools to detect potential criminal activity. GFCSU plays a vital role in ensuring compliance with key regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and the Foreign Corrupt Practices Act. They also support law enforcement by providing critical information to combat money laundering, terrorist financing, credit card fraud, identity theft, and other financial crimes. The GFCSU's Quality Assurance (QA) Team performs regular QA testing of Anti-Money Laundering (AML), Screening, Enhanced Due Diligence (EDD), and Anti-Corruption investigations performed by the Financial Intelligence Unit to ensure adherence to legal and regulatory standards as well as internal procedural requirements. **Job Responsibilities:** Conduct quality testing of AML, Screening, EDD, and Anti-Corruption processes managed by the GFCSU, which includes evaluating alert investigations against established regulatory and procedural requirements and providing feedback to the relevant team(s) Draft reports to summarize findings and communicate results of quality testing to relevant stakeholders Manage projects to expand and enhance quality review processes and technology Identify trends in investigative quality, potential efficiencies, and procedural enhancements, working closely with GFCC leaders to help improve investigative processes accordingly **Minimum Qualifications:** + Two years of work experience at a financial services institution, retail/commercial bank, or payment processing institution in any of the following areas: AML/BSA, financial crimes compliance, know-your-customer (KYC), enhanced due diligence, screening/sanctions risk management, and/or operational risk + Proven analytical skills and demonstrated ability to research, assess, interpret, resolve, and remediate issues with regulatory impact + Excellent time-management skills and demonstrated ability to balance competing priorities in a deadline-driven environment + Ability to influence, gain support, and resolve conflict + Detail-oriented with strong verbal and written communication skills + Proven ability to communicate and collaborate effectively at all levels of the organization + Self-motivated with an ability to learn quickly and independently **Preferred Qualifications:** + Business Self Testing (BST), Quality Control, or Quality Assurance experience is a plus + Bachelor's Degree preferred **Qualifications** Salary Range: $65,500.00 to $102,500.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Compliance **Primary Location:** US-Arizona-Phoenix **Other Locations:** US-Utah-Sandy, US-Florida-Sunrise **Schedule** Full-time **Req ID:** 25023824

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? American Express is proud to make available a set of on-line deposit products provided by American Express National Bank. In support of these products for both consumer and commercial customers, Enterprise Bank Servicing within the Banking Servicing Network is hiring Rep-Cash Management - CCP Operations Roles. This role is a member of the Monetary Operations Teams where you will deliver a world-class experience for American Express National Bank, assisting consumer and commercial customers. You'll provide personalized customer service of the highest level by supporting our customers with a positive and professional attitude while ensuring their accounts are handled accurately within service level agreement and regulatory guidelines. As a Banking Operations Colleague you may be responsible for handling inbound/outbound calls on accounts while maintaining a professional working relationship between American Express, the customer and external banks. You will service our customer requests by gathering and analyzing critical data to determine the appropriate course of action. As a member of this team, you must possess resilience, accountability and passion to work in this fast-paced, high-performing team environment while managing competing demands. You will be part of a team that is responsible for the daily processing of all monetary transactions, such as wire transfers, ACH and Check Processing transactions amongst any other required monetary or servicing requests. All Monetary Operations processes are highly regulated and scrutinized by compliance requiring colleagues to ensure a high level of organization and ability to quickly pivot to meet needs. Colleagues may partner with leadership on projects, data validation and supporting exam management efforts for all of Banking Servicing Networks. We must ensure proper due diligence is performed prior to the movement of any monetary transactions. In this role you will be required to: * Be extremely detail oriented and the ability to analyze and understand banking, financial and servicing processes from numerous sources * Possess intuitive and deductive reasoning skills * Comfortable making decisions and recommendations in unclear circumstances * Willingness to be involved in business initiatives that drive career development and team engagement * Communicate effectively with customers and all levels of leadership * Come with resilience and dedication for delivering top notch service * Ensuring quality and compliance metrics are maintained * Accuracy and efficiency is key in managing all processes and tracked for productivity metric * Take on additional responsibilities within Operations based on overall business needs to drive business initiatives and support career development and team engagement Minimum Qualifications: * 2+ years' experience in Operations or Banking preferred * Must have excellent analytical, written, and verbal communication skills * Must have strong time management skills * Ability to work under pressure while managing multiple tasks effectively * Strong computer literacy with a solid working knowledge of current internet technology, the ability to research information for business related purposes and proficiency with Microsoft Office products * Proven adaptability to a quickly changing environment * Thought Leadership and ability to see impacts uphill, downhill and end to end impacts from an enterprise perspective * The drive to continually improve personal performance, customer satisfaction, operational goals, and business brand * Must be team oriented and come with a collaborative attitude and approach Additional Requirements: * This role is hybrid role. Candidates must work in the office a minimum of 3 days a week based on predetermined scheduling * Flexibility to work anytime between the hours 6:00am-9:00pm Salary Range: $20.00 to $24.05 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Job Description: The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the SLC Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express. It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by: · Welcoming and providing access to our Card Members upon arrival at reception · Being accountable and taking ownership of the customer's experience from beginning to end · Creating innovative ways to resolve customers' issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer · Employing the Customer First philosophy in meeting customers' needs and expectations · Providing concierge and lifestyle recommendation · Providing travel consultation and minimal reservation assistance · Accommodating needs of our Card Members, by partnering with our food and beverage lounge partners Lounge Hours of operation are from 4:45 AM - 11:30 PM MON-SUN. Hours are subject to change due to business need. Qualifications: A successful candidate will possess the following qualifications: · Minimum of 1 year recent experience servicing premium customers · Airline, lounge or travel industry experience is preferred (Travel reservation experience a plus) · Passion for servicing customers with proactive solutions · Exceptional communication skills, delighting the customer with every single interaction · The ability to listen to the customer's needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received · Must exhibit the utmost professionalism and maintain a positive attitude in all interactions · The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment · Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members' experience at the forefront of everything you do · Must be resourceful and capable of using the Internet effectively while providing assistance in a face to face customer environment · Ability to utilize and switch from multiple technology platforms with ease · Adapt to an ever changing environment and being resilient · Ability to work flexible shifts including nights, weekends, and holidays is essential · Light to moderate lifting may be required for certain job tasks Compliance Language Salary Range: $20.00 to $22.12 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** American Express is on a mission to provide the world's best customer experience every day. Rooted in this vision is the work of the Technology Risk & Information Security organization, empowering the company to deliver superior service through trust, security, and safety. Our culture is centered around passion, curiosity, and courage, enabling you to innovate and evolve a Fortune 100 company. You can help us achieve this mission! Are you ready to protect one of the most admired brands from today's, and tomorrow's advanced threats? American Express seeks to recruit a passionate, and experienced security analyst for its security operations & incident response team. This is a hands-on, technical role performing incident response activity ranging from pre-incident (preparation), active incident, to post incident. You will be a key technical resource in conducting investigations, performing analysis, identifying TTPs, building the attack narrative, and taking response actions. You are a motivated professional that will assist with people, processes, and technology that empowers the team to investigate sophisticated threats. This role requires critical thinking, innovative problem solving, leading analysis, and effective communications. **Responsibilities** + Perform triage and analysis for cyber security events across multiple platforms using data across diverse sources (e.g., firewalls, EDR, IDS/IPS, identity, application logs). + Recognize attacker tactics, techniques, and procedures as well as Indicators of Compromise (IOCs) / Indicators of Attack (IOAs) that can be applied to current and future investigations. + Investigate and respond to cyber security incidents, supporting all stages of the incident lifecycle including identification, containment, eradication, and recovery efforts. + Contribute to team projects, process improvement, and development of new capabilities. + Curate a world class security operations and incident response team with a relentless focus on innovation and continuous improvement. + Assess and develop incident response best practices to help mature the overall security operations of the organization. + Make recommendations for improving enterprise risk posture based on individual research and technical expertise. + Stay current on industry trends, attack techniques, mitigation techniques, and security technologies. + Produce high-quality written and verbal reports, recommendations, and actions. **Minimum Qualifications** + 1-3 years of experience in information security + Solid foundation of network and application protocols and concepts (tcp, ip, dns, http, dhcp, etc). + Experience with various network and/or host-based security tools to detect and respond to security events. + Experience with log analysis using SIEM/SOAR platforms. + Theoretical and practical security knowledge and investigation experience with Mac, Linux, and Windows operating systems, as well as cloud environments. + Theoretical and practical knowledge in Incident Response lifecycles + Strong analytical, documentation, and communication skills. + Applicable certifications such as Security , CySA , GSEC, GCIH, GCIA, CEH, CISSP **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Security **Primary Location:** United States **Schedule** Full-time **Req ID:** 25023610

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **About the Internal Audit Group at American Express:** Our Internal Audit Group is a worldwide function with 300 team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk. We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies. **About the Role:** Our Internal Audit group is seeking a Senior Auditor to assess financial, operational, and technological risks, ensure compliance with regulations, and improve internal controls. The ideal candidate will have strong problem- solving skills, excellent attention to detail, and the ability to utilize effective challenge when conducting audit work. **Key Responsibilities:** + Assist team leaders and Senior Managers/Managers in the execution of assigned audit tasks in line with American Express' Internal Audit Methodology, internal policies and standards, and regulatory expectations throughout the audit lifecycle. + Evaluate processes under review utilizing professional skepticism; execute audit tests and clearly document test results in accordance with internal policies and procedures. + Hold walkthroughs with client personnel to understand, assess, evaluate, and document relevant risks and controls. + Assist team leaders and Senior Managers/Managers with routine client status meetings, audit requests, and other administrative tasks. + Assist team leaders and Senior Managers/Managers in documentation and evaluation of audit observations, findings. + Validate management's corrective action plans to address business-identified issues, audit findings and regulatory remediations. + Contribute to the development and periodic reviews of analytic control testing and ad hoc analytics, to drive timely risk insights, testing efficiencies and increased audit coverage. + Develop a strong understanding of American Express' business model, products, services, and organizational units. + Maintain audit proficiency through ongoing professional development, including data analytics literacy skills, technology, banking best practices and regulatory expectations. **Minimum Qualifications:** + 2 years of relevant audit experience + Knowledge and experience in applying control theory and professional auditing practices throughout the audit lifecycle and special reviews. + Understanding of regulatory, accounting, and financial industry best practices relevant to the business, including technology and data implications. + Strong written and verbal communication skills to deliver audit deliverables with quality. + Effectively works independently, within the team and across various teams in a fast-paced environment to drive business results. + Ability to break-down complex problems into components and solve utilizing complex thought, process and risk/control knowledge. **Preferred Qualifications:** + Relevant audit experience within the financial services industry. + Degree in accounting, finance, business, or another related field. + Relevant audit and professional certifications (e.g., Certified Public Accountant, (CPA), Certified Internal Auditor (CIA), etc. + Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc. + Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization. + Audit experience assessing/auditing technology risk management or functions such as: enterprise architecture, technology resilience, employee digital workplace, API management, application development, and IT asset management **Qualifications** Salary Range: $78,000.00 to $124,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Internal Audit **Primary Location:** US-New York-New York **Other Locations:** US-Utah-Sandy, US-North Carolina-Charlotte, US-Arizona-Phoenix **Schedule** Full-time **Req ID:** 26000519

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Product Operations Analyst (Risk & Controls) will play a vital role in safeguarding the health and stability of AXP's Consumer Banking products by executing analytical monitoring routines, identifying emerging risks, and supporting structured investigations and escalations. This analyst will partner closely with Product Management, Technologies, Servicing, Compliance, and Control Management to ensure early detection of issues, clear problem definition, and timely remediation. This role is an excellent opportunity for a detail-oriented and analytically minded professional interested in product governance, operational risk, and data-driven issue detection. The analyst will contribute directly to maintaining strong customer protections and upholding Amex's reputation for trust, service, and operational excellence. Key Responsibilities * Execute recurring product monitoring routines including analytical control monitors (ACM), key risk indicators (KRIs), control health checks, and exception reporting. * Analyze data to detect anomalies, emerging trends, and potential risk signals. * Validate monitoring results, document findings, and escalate concerns appropriately. * Support investigations into customer, operational, and technical anomalies. * Prepare clear documentation of problem statements, impacts, timelines, and root cause hypotheses. * Raise INCs to Technology and Operations partners as needed and track progress to resolution. * Assist with drafting and maintaining issue management documentation (e.g., impacts, action plans, customer remediation details). * Contribute to monthly reporting packages summarizing portfolio monitoring results, escalations, and risk themes. * Maintain high-quality documentation across monitoring routines, issue logs, and governance artifacts. * Support preparation for governance forums by assembling data, insights, and storylines. * Assist in refining monitoring routines, analytical methods, and documentation standards. * Help identify opportunities to streamline processes and strengthen product control health. * Demonstrate strong curiosity, structured problem-solving, and attention to detail in daily work Qualifications * 1-3 years of experience in product analytics, operations, issue management, risk/control monitoring, or a related field. * Strong analytical skills with the ability to identify anomalies, patterns, and root causes in data. * Familiarity with (or interest in learning) product governance, issue management frameworks, or compliance requirements. * Comfortable working with data tools (e.g., SQL, Excel, dashboards) and partnering with engineering/technical teams. * Strong organizational skills with the ability to manage multiple monitoring routines and deliverables. * Excellent written and verbal communication skills, with the ability to document findings clearly and succinctly. * Demonstrated problem-solving mindset, attention to detail, and willingness to dive deep into ambiguous or complex issues. * High level of collaboration and ability to work effectively across functions and levels. Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express's Global Financial Crimes Surveillance Unit (GFCSU) is part of the broader Global Risk & Compliance organization, operating within Global Financial Crimes Compliance (GFCC), provides end-to-end oversight and support of global financial crimes investigations. In partnership with broader GFCC teams, GFCSU supports the development, testing, implementation and adjudication of transaction monitoring rules, reports, and other tools to detect potential criminal activity. GFCSU plays a vital role in ensuring compliance with key regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and the Foreign Corrupt Practices Act. They also support law enforcement by providing critical information to combat money laundering, terrorist financing, credit card fraud, identity theft, and other financial crimes. **How will you make an impact in this role?** The Manager GFCSU Quality Control Review position will report to the Director of Financial Intelligence Unit - Governance and Capacity Planning. Leading a team of Quality Control analysts, the successful candidate will be responsible for ensuring that an effective Compliance control program exists across GFCSU processes. This role will interface regularly with GFCSU and GFCC leadership and other Compliance colleagues. + Lead, coach, and develop a team of Quality Control Analysts. Guide them in conducting Financial Crime Compliance processes (AML, EDD, Screening) AML quality control reviews for processes managed by GFCSU and USIU (AML, EDD, Screening). + Ensure evaluations of alert investigations are conducted in line with established regulatory and procedural requirements. Provide clear feedback to the appropriate teams based on findings. + Ensure the consistency of feedback provided by Quality Control reviewers and that it is aligned with the methodology and criteria of the Quality Assurance Program. + Oversee the planning, execution and reporting of quality control testing in conformance with professional and department standards. + Identify trends procedural adherence and report back to GFCSU and USIU leadership. + Monitor and maintain portfolio of quality control analytics to assess and communicate results. + Present quality control program objectives, scope, and results to senior management, clearly articulating the potential impact of control gaps in a highly professional and proficient manner. + Manage initiatives to expand and enhance quality control review processes and technology. + Undertake the identification of error trends and collaborate with impacted teams for remediation and track them to closure. **Minimum Qualifications:** + Demonstrated people/process leadership skills with ability to foster and coach colleagues. Proven ability to lead team members in a way that encourages, develops, and delivers results. + 3 years of work experience in a financial services or payment institution in any of the following areas: Anti-Money Laundering, Suspicious Activity Reporting, financial crime, enhanced due diligence, or law enforcement. + Demonstrated fact-based problem-solving and decision-making skills, and the ability to make tactical recommendations + Aptitude for working with data, interpreting results and analytic best practices. + Ability to communicate analysis, issues, results and recommendations with transparency. **Preferred Qualifications:** + Ability to influence, gain support, and resolve conflict. + Experience with Microsoft Office, including Word, Excel, and PowerPoint. + Ability to handle sensitive information in a confidential and professional manner. + Excellent time-management skills and demonstrated ability to balance competing priorities in a deadline-driven environment. **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions **Job:** Compliance **Primary Location:** US-Arizona-Phoenix **Other Locations:** US-Utah-Sandy, US-Florida-Sunrise **Schedule** Full-time **Req ID:** 25023644

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express's Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU) are part of the broader Global Risk & Compliance organization, operating within Global Financial Crimes Compliance (GFCC). Together, they provide end-to-end oversight and support of global financial crimes investigations. In partnership with GFCC, GFCSU and USIU develop and implement transaction monitoring rules, reports, and other tools to detect potential criminal activity. They investigate suspicious financial behavior and, when necessary, file Suspicious Activity Reports (SARs) with the Financial Crimes Enforcement Network (FinCEN) or refer cases to internal compliance partners for global reporting. These teams also manage risk related to politically exposed persons (PEPs) through sanctions screening and enhanced due diligence processes, as well as improper payments that may signal bribery, corruption, or other illicit conduct. GFCSU and USIU play a vital role in ensuring compliance with key regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and the Foreign Corrupt Practices Act. They also support law enforcement by providing critical information to combat money laundering, terrorist financing, credit card fraud, identity theft, and other financial crimes. **How will you make an impact in this role:** Customers who present higher money laundering or terrorist financing risks are subject to periodic enhanced due diligence reviews. The USIU's High-Risk Enhanced Due Diligence (EDD) Team is responsible for conducting annual investigative reviews of high-risk customers who hold U.S. issued products with American Express. **Job Responsibilities:** + A successful EDD analyst will be expected to conduct thorough, comprehensive EDD reviews of high-risk customers utilizing a variety of research and investigative tools, while adhering to procedures, guidelines, and regulatory requirements. + Use a variety of internal and external systems to carry out compliance functions + Produce detailed summary and analysis of customer and transactional activity and, when appropriate, refer potentially suspicious activity to the SAR and/or Account Termination process(es) + Collaborate with compliance partners across the enterprise to ensure proper review and risk assessment of high-risk customers + Work effectively to meet aggressive inventory deadlines and support management objectives + Build strong relationships with strategic partners across the GFCSU and USIU to ensure effective coordination of significant investigations + Ability to multi-task and pivot quickly in a fast-changing environment **Minimum Qualifications:** + Ideal candidates must exhibit analytical, investigative, and research-intensive skills while meeting the following minimum qualifications: + Two or more years of combined experience in a related field, such as compliance, law enforcement, legal, audit, fraud investigations, banking/financial services industry + Strong analytical and research skills with the ability to identify and resolve complex issues + Proficiency in Microsoft Excel + Effective time management and organizational skills + Demonstrated ability to collaborate within a team environment **Preferred Qualifications:** + Two or more years of experience in AML or EDD investigations + Basic understanding of BSA/AML requirements and Federal Financial Institutions Examination Council guidelines as they relate to EDD in general + Experience guiding processes and mentoring others, with the ability to support team development and share expertise. + Bachelor's degree in a related field + CAMS certification **Qualifications** Salary Range: $65,500.00 to $102,500.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Compliance **Primary Location:** US-Arizona-Phoenix **Other Locations:** US-Utah-Sandy, US-Florida-Sunrise **Schedule** Full-time **Req ID:** 26000893

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment. The Global Commercial Services Marketing team (GCSM) is responsible for making business membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. GCSM markets a breadth of products across charge, lending, co-brand, and corporate cards. It also markets small business banking and B2B solutions. How will you make an impact in this role? The Senior Manager, Marketing Business Operations will be responsible for helping lead GCSM into the next phase of operational excellence and control management. This individual will ensure day-to-day operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs. The Sr. Manager will be focused on ensuring control management is embedded in the day-to-day operations of our organization and will engage in the continual improvement of business processes to mitigate operational risks. This role will be required to work cross-functionally with key stakeholders from across the enterprise including GCS Control Management Governance, ECMX, EDDS, Marketing Transformation Office, and Technology to ensure proper control management. Key Responsibilities * Foster a culture of risk awareness and ongoing improvement within GCSM. * Facilitate the understanding and use of the risk governance framework through regular communication. * Enable and monitor the integration of changes in the Operational Risk framework. * Prepare and present detailed reports on Operational Risk Management (ORM) metrics, issue/finding status, trends, and outcomes. * Support the day-to-day internal and external exam management process, working with the GCSM and Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence). * Conduct independent root cause analyses focused on identifying underlying process vulnerabilities that require risk reduction measures to prevent potential Operational Risks (ORs), with a focus on the most common or high-risk issues and/or losses to prevent recurrence and inform control design/ enhancement. * Provide strategic direction to senior management on process risk issues and mitigation strategies. * Own and manage all BU Risk and Control Self-Assessment (RCSAs) to ensure they are accurately followed. * Support GCSM with design of controls and processes, including modifications to enhance processes/controls to improve proactive risk mitigations. * Be a key leader for sharing insights, better practices, themes, etc. across GCSM. Minimum Qualifications * 5-7 Years exposure to or experience with operational risk management (e.g., within Control Management, Risk, and/or Internal Audit function). Understanding of critical operational risk management lifecycle activities. * Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts. * Exceptional oral and written communications skills. * Positive "roll-up your sleeves" attitude, a proactive mentality, and a passion to win required. * Highly organized, great attention to detail, with the ability to manage multiple workstreams simultaneously and high personal accountability. * Exposure to or familiar with operational risk management lifecycle / control management activities. * Strong internal partner management skills with proven ability to influence & negotiate. * Strategic, analytical, problem-solving mindset; ability to problem solve and make decisions or drive to fast resolution. * Proven experience in process improvement, operational excellence, or related field. * Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards. Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Architect Join Us in Shaping the Future of Open Finance Imagine a world where your financial data works for you-securely, seamlessly, and smartly. Mastercard Open Banking is making that vision a reality. By putting control back into the hands of consumers and businesses, we're redefining how financial information is shared and used. Through trusted, consent-driven connections, our global open banking platform-enables everything from real-time account insights to frictionless payments. It's not just about access; it's about empowerment. With secure APIs and a commitment to compliance, we're building a more inclusive digital economy where innovation thrives, and smarter financial decisions are just a tap away. Innovation doesn't happen by chance-it's designed. That's why architecture is at the core of this transformation journey. As technologies converge and ecosystems expand, our architects ensure every solution is scalable, secure, and built for the future. We are visionaries who transform data into opportunities and translate bold ideas into resilient, real-world systems. If you're passionate about building what's next, and thrive at the intersection of strategy, systems, and scale-this is your moment. Role Responsibilities: As a Lead Architect, you will: * Design and deliver robust, scalable, and secure Open Banking services that power next-generation financial experiences. * Be deeply hands-on, diving into code, architecture reviews, and design sessions to ensure technical excellence and execution. * Collaborate closely with product and business teams to shape what and how of our most critical initiatives. * Mentor engineers and tech leads, raising the bar through coaching, code reviews, and architectural guidance. * Solve the right problems the right way, applying sound judgment and balancing trade-offs between speed, scale, and sustainability. * Simplify complexity, optimize cost-benefit strategies, and drive architectural decisions that deliver long-term value. * Foster a "can-do" culture, showing bias for action, creative thinking, and a refusal to settle for the status quo. * Engage across teams, identifying reuse opportunities, breaking down silos, and contributing to enterprise-wide architectural alignment. * Lead by doing, not just directing-your technical depth and execution mindset will inspire those around you. All About you: * Expertise in software engineering and architecture, with strong experience in Java, Spring Boot, Hibernate, and microservices. * Hands-on experience designing and building secure, scalable systems in cloud environments (AWS, Azure, or GCP). * Strong foundation in secure development practices, including cryptography, encryption, and secure communication protocols. * Proficiency in secure coding practices in any of modern languages - Java, C#, Python, Node.js and more. Fluency in OWASP, CWE and vulnerability management -write code that's not just functional - but fortified. * Proven ability to lead technical initiatives, especially in fast-paced, high-impact environments like Financial Services with a strong understanding of compliance needs and regulatory frameworks. * Excellent collaboration and communication skills, with the ability to influence, resolve conflicts, and align cross-functional teams. * Creative problem-solving mindset, with a passion for continuous improvement and a drive to tackle increasingly complex challenges. * Force multiplier, bar raiser, ownership mentality, and a commitment to delivering high-impact outcomes. * Experience mentoring engineers, conducting technical interviews, and helping build high-performing teams. Why Mastercard? This is more than a role-it's a mission. You'll be part of a team that's building the future of Open Finance, where data empowers people, and technology unlocks opportunity. You'll work with brilliant minds, cutting-edge tools, and a culture that values innovation, integrity, and impact. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Salt Lake City, Utah: $140,000 - $231,000 USD

**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Director, Product Management - Open Finance (Lending Solutions) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution Overview Mastercard Open Finance Lending solutions help customers streamline lending processes and enable smarter credit decisioning. In this strategic role, you'll define where we play in the Lending ecosystem, decide what to build, and guide how we bring it to market. You'll translate customer needs and market signals into clear strategies, strong product roadmaps, and compelling narratives that drive business impact. Role - Define Open Finance Lending product strategies based on market dynamics, customer needs, and competitive insights. - Continually identify areas for growth and determine prioritization. - Translate strategy into actionable product roadmaps and measurable goals. - Lead product managers to execute product roadmaps with focus and clarity. - Partner with Sales, Marketing, and cross-functional Product teams to develop commercialization plans, sales narratives, and thought leadership. - Engage directly with customers and partners through sales calls, solutioning workshops, and industry events. All About You - Strategic thinker who converts trends and insights into clear priorities. - Skilled communicator who can influence executives, technical teams, customers, and partners. - Compelling storyteller who simplifies complex topics into clear, persuasive narratives. - Commercially minded with a track record of bringing products successfully to market or solutioning with customers to advance opportunities. - Collaborative leader who drives team focus and disciplined execution. Prior people leadership preferred. - Experience in product management, corporate strategy, strategic partnerships, or go-to-market execution strongly preferred. Expertise in lending, open finance, or adjacent banking and technology ecosystems in the US market required. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. **Pay Ranges** Purchase, New York: $179,000 - $305,000 USD Salt Lake City, Utah: $156,000 - $265,000 USD

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. From building next-generation apps and microservices to using AI to help protect our franchise and customers from fraud, you could be doing ambitious work that brings our iconic, global brand into the future. As a part of our tech team, we could work together to bring ground-breaking and diverse ideas to life that power our digital systems, services, products and platforms. If you love to work with APIs, contribute to open source, or use the newest technologies, we'll support you with an open environment and learning culture. The position of Engineer will be a part of a dynamic and growing team within the GRCT organization at American Express. The successful candidate will be responsible for designing scalable and optimal solutions across the Compliance & Risk domains with hands on configuring in the Service Now platform as well as groundbreaking technology to offer the best solution to support the business needs. They will provide ServiceNow experience, using Business and Technology knowledge to help develop and implement business partner strategies on time and within budget. The Candidate will participate in a wide range of activities across the portfolio, supporting functional capabilities and working primarily with other Engineers, Product Owners, and Staff Engineers. Responsibilities: * Responsible for the timely delivery of development projects and may be involved in all aspects of the development life cycle, from requirements analysis and design through development, testing, implementation, and documentation. * Completes technology/implementation design documentation. * Provides estimates for design, build, test, and implementation phases. * Undertakes regular code reviews to ensure alignment with development, implementation, and performance standards, providing coaching and mentoring on design and coding techniques to engineers in scrum team. * Assists with updates to program specification/implementation documentation. * Works with scrum team to prepare configurations for production. * Involved in unit, integration, and user acceptance testing - reviews test scripts; aligns with wider testing strategy. * Provides consultation to product owners with recommendations to drive their requirements to success. * Provides input into technology roadmap and architectural direction based on product roadmaps. This can include supporting product evaluations through tooling recommendations based on gaps/needs, as well as helping to identify 3rd party tech and security strengths/gaps as period assessments of tooling as business/climate needs evolve and products offered change * Participate as part of a scrum team applying agile principles and tools including Rally. Minimum Qualifications: * 3+ years of hands-on experience developing backend applications using Java (8 or above). * Experience using applicable programming methodologies: JavaScript, API (Restful), XML, Java, Jelly scripting, Angular JS. * Experience working with relational databases (e.g., PostgreSQL, MySQL, Oracle) and writing optimized SQL queries. * Working knowledge of GCP (BigQuery, PubSub). * Familiarity with NoSQL databases (MongoDB, Redis, or similar). * Experience with version control systems (Git) and standard branching workflows. * Exposure to CI/CD pipelines using Github Actions and build tools (Maven or Gradle). * BS or MS Degree in Computer Science, Computer Engineering, or other related fields. * Excellent verbal and written communication skills demonstrated by the ability to present complicated solutions to multiple audiences, from the engineering team to Senior leaders. * Strong grasp of object-oriented programming, design patterns, and clean code principles. * Ability to write unit and integration tests (JUnit, Mockito, etc.). * Good problem-solving skills and ability to debug complex issues. Preferred Qualifications: * Experience building/implementing JS utilities and full stack development experience. * 3+ years Agile experience as well as hands on Scaled Agile Framework experience * Machine Learning or Generative AI knowledge is a plus. * An understanding of GRC/IRM industry trends. Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** American Express is proud to make available a set of on-line deposit products provided by American Express National Bank. In support of these products for both consumer and commercial customers, Enterprise Bank Servicing within the Banking Servicing Network is hiring Rep-Cash Management - CCP Operations Roles. This role is a member of the Monetary Operations Teams where you will deliver a world-class experience for American Express National Bank, assisting consumer and commercial customers. You'll provide personalized customer service of the highest level by supporting our customers with a positive and professional attitude while ensuring their accounts are handled accurately within service level agreement and regulatory guidelines. As a Banking Operations Colleague you may be responsible for handling inbound/outbound calls on accounts while maintaining a professional working relationship between American Express, the customer and external banks. You will service our customer requests by gathering and analyzing critical data to determine the appropriate course of action. As a member of this team, you must possess resilience, accountability and passion to work in this fast-paced, high-performing team environment while managing competing demands. You will be part of a team that is responsible for the daily processing of all monetary transactions, such as wire transfers, ACH and Check Processing transactions amongst any other required monetary or servicing requests. All Monetary Operations processes are highly regulated and scrutinized by compliance requiring colleagues to ensure a high level of organization and ability to quickly pivot to meet needs. Colleagues may partner with leadership on projects, data validation and supporting exam management efforts for all of Banking Servicing Networks. We must ensure proper due diligence is performed prior to the movement of any monetary transactions. **In this role you will be required to:** + Be extremely detail oriented and the ability to analyze and understand banking, financial and servicing processes from numerous sources + Possess intuitive and deductive reasoning skills + Comfortable making decisions and recommendations in unclear circumstances + Willingness to be involved in business initiatives that drive career development and team engagement + Communicate effectively with customers and all levels of leadership + Come with resilience and dedication for delivering top notch service + Ensuring quality and compliance metrics are maintained + Accuracy and efficiency is key in managing all processes and tracked for productivity metric + Take on additional responsibilities within Operations based on overall business needs to drive business initiatives and support career development and team engagement **Minimum Qualifications:** + 2 years' experience in Operations or Banking preferred + Must have excellent analytical, written, and verbal communication skills + Must have strong time management skills + Ability to work under pressure while managing multiple tasks effectively + Strong computer literacy with a solid working knowledge of current internet technology, the ability to research information for business related purposes and proficiency with Microsoft Office products + Proven adaptability to a quickly changing environment + Thought Leadership and ability to see impacts uphill, downhill and end to end impacts from an enterprise perspective + The drive to continually improve personal performance, customer satisfaction, operational goals, and business brand + Must be team oriented and come with a collaborative attitude and approach **Additional Requirements:** + This role is hybrid role. Candidates must work in the office a minimum of 3 days a week based on predetermined scheduling + Flexibility to work anytime between the hours 6:00am-9:00pm **Qualifications** Salary Range: $20.00 to $24.05 hourly bonus benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. **Job:** Banking **Primary Location:** US-Utah-Sandy **Other Locations:** US-Arizona-Phoenix **Schedule** Full-time **Req ID:** 25021316

This role will play a critical leadership position within the U.S. Commercial Compliance team supporting the U.S. Corporate Card Programs including vPayment, Business Travel Account, Expense Management & Travel Partnerships, @Work, Corporate Account Setup and Spend Enablement, as well as the U.S. issued Global Dollar Card. This person will provide strategic compliance oversight and effective challenge to ensure business strategies and initiatives are compliant with applicable laws, rules and regulations for Corporate commercial products, capabilities and offerings. The compliance efforts for this position will have a particular focus on product development, marketing strategies, risk management initiatives, rewards and benefits, and customer communications. Job responsibilities include: * Provide effective challenge over business processes and controls aimed to mitigate risk and ensure compliance with regulatory and policy requirements. * Effectively inform on the development and implementation of policy and regulatory requirements in the areas of UDAP, general card practices, general banking, and other relevant federal, state and local regulations. * Play a critical role within each of the Compliance program elements of the Compliance Target Operating Model, covering BU support functions. * Oversee and effectively challenge on applicable regulations and policies, monitor performance and emerging risks to assess the efficacy of mitigating controls, procedures and practices within the business. * Collaborate with key compliance subject matter experts as well as partners across the Enterprise, such as the General Counsel's Organization, Audit and Operational Excellence groups. Qualifications * Deep regulatory knowledge of the financial regulations applicable to U.S. corporate card products including UDAP. * Prior credit card industry, compliance, legal or risk experience is a plus. * Strong relationship and leadership skills with proven ability to communicate and collaborate effectively at all levels of the organization. * Ability to exercise good judgment in the development and pursuit of compliant solutions. * Prior experience of leading and developing high performing teams is a plus. * Excellent written, verbal, research, analytical, and interpersonal skills. * Strong project management skills, ability to lead multiple projects and support multiple priorities simultaneously. * Demonstrated ability to make decisions independently, work well under pressure, meet deadlines and adapt easily to frequent change. * Bachelor's degree required; advanced degree preferred. Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. From building next-generation apps and microservices to using AI to help protect our franchise and customers from fraud, you could be doing ambitious work that brings our iconic, global brand into the future. As a part of our tech team, we could work together to bring ground-breaking and diverse ideas to life that power our digital systems, services, products and platforms. If you love to work with APIs, contribute to open source, or use the latest technologies, we'll support you with an open environment and learning culture. Join Team Amex and let's lead the way together. We are looking for a dynamic Engineering Director specializing in ServiceNow to join the Global Risk & Compliance Technology (GRCT) organization. The GRCT team crafts, develops, and supports critical components and platforms for new products being launched to support and improve our industry-leading credit and fraud risk practices and deliver on our platform vision. You will own the workload and priority of the Engineering teams as well as relationships with product owners, business teams, and third-party product vendors. You are an enthusiastic engineering leader with expertise and interest in the ServiceNow Platform. You can inspire engineering teams to implement a maintainable and efficiently operational Integrated Risk Management platform within the ServiceNow ecosystem and integrate seamlessly with other American Express components in the Google Cloud Platform. Beyond engineering focused talents, you enjoy improving cross team cohesion, federated decision making, and mentoring for precise communication and agreement. Responsibilities: * Provide hands-on engineering leadership to the team for implementing and operationalizing ServiceNow Integrated Risk Management (IRM) platform. * Define, implement and enforce best practices on ServiceNow platform to enable TDD, faster time to market using industry standards. * Implement and integrate the platform with American Express' internal capabilities. * Prior experience on implementing capabilities such as risk identification, assessment, monitoring and reporting on Service Now. * Establish upstream and downstream integrations using ServiceNow Integration Hub. * Data management, storage and data protection. * Define release cycles, CI/CD approach and governance routines for the platform and oversee ongoing continuous deployment. * All stages of the software delivery life cycle for the ServiceNow platform. * Collaborate with business, product, and technology partners to solution complex technology and functional needs of the IRM platform. * Stay ahead of the vendor releases and take the ServiceNow IRM platform through patching and upgrade cycles. * Influence the product roadmap of ServiceNow to enable important platform level features. * Mentor, Coach, and Inspire engineers. * Advocate for ServiceNow standard process to American Express partners. Required: * Bachelor's degree or equivalent experience in computer science, or a related field - advanced degree preferred. * 10+ years of technology leadership in a highly regulated environment. * Significant experience of delivery of complicated Governance, Risk and Compliance platforms. * Experience with ServiceNow IRM offerings. * Familiarity with AuditBoard. * Excellent knowledge of Common Service Data Model (CSDM 4.0) and ServiceNow Configuration Management Database (CMDB) structure. Beneficial Experience: * Archer. * Google Cloud Platform. * US Regulated Financial Services experience. Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** * Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About the Internal Audit Group at American Express: Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk. We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies. About the Role: Our Internal Audit group is seeking a Senior Auditor to assess financial, operational, and technological risks, ensure compliance with regulations, and improve internal controls. The ideal candidate will have strong problem- solving skills, excellent attention to detail, and the ability to utilize effective challenge when conducting audit work. Key Responsibilities: * Assist team leaders and Senior Managers/Managers in the execution of assigned audit tasks in line with American Express' Internal Audit Methodology, internal policies and standards, and regulatory expectations throughout the audit lifecycle. * Evaluate processes under review utilizing professional skepticism; execute audit tests and clearly document test results in accordance with internal policies and procedures. * Hold walkthroughs with client personnel to understand, assess, evaluate, and document relevant risks and controls. * Assist team leaders and Senior Managers/Managers with routine client status meetings, audit requests, and other administrative tasks. * Assist team leaders and Senior Managers/Managers in documentation and evaluation of audit observations, findings. * Validate management's corrective action plans to address business-identified issues, audit findings and regulatory remediations. * Contribute to the development and periodic reviews of analytic control testing and ad hoc analytics, to drive timely risk insights, testing efficiencies and increased audit coverage. * Develop a strong understanding of American Express' business model, products, services, and organizational units. * Maintain audit proficiency through ongoing professional development, including data analytics literacy skills, technology, banking best practices and regulatory expectations. Minimum Qualifications: * 2+ years of relevant audit experience * Knowledge and experience in applying control theory and professional auditing practices throughout the audit lifecycle and special reviews. * Understanding of regulatory, accounting, and financial industry best practices relevant to the business, including technology and data implications. * Strong written and verbal communication skills to deliver audit deliverables with quality. * Effectively works independently, within the team and across various teams in a fast-paced environment to drive business results. * Ability to break-down complex problems into components and solve utilizing complex thought, process and risk/control knowledge. Preferred Qualifications: * Relevant audit experience within the financial services industry. * Degree in accounting, finance, business, or another related field. * Relevant audit and professional certifications (e.g., Certified Public Accountant, (CPA), Certified Internal Auditor (CIA), etc. * Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc. * Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization. * Audit experience assessing/auditing technology risk management or functions such as: enterprise architecture, technology resilience, employee digital workplace, API management, application development, and IT asset management Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software EngineerJoin Us in Shaping the Future of Open Finance As a Lead Software Engineer on Mastercard's Open Finance Engineering team, you will drive application and solution architecture for secure, scalable open‑banking platforms in a hybrid role requiring three days onsite in Salt Lake City. Imagine a world where your financial data works for you-securely, seamlessly, and smartly. Mastercard Open Banking is making that vision a reality. By putting control back into the hands of consumers and businesses, we're redefining how financial information is shared and used. Through trusted, consent-driven connections, our global open banking platform enables everything from real-time account insights to frictionless payments. It's not just about access; it's about empowerment. With secure APIs and a commitment to compliance, we're building a more inclusive digital economy where innovation thrives, and smarter financial decisions are just a tap away. Innovation doesn't happen by chance-it's designed. That's why architecture is at the core of this transformation journey. As technologies converge and ecosystems expand, our architects ensure every solution is scalable, secure, and built for the future. We are visionaries who transform data into opportunities and translate bold ideas into resilient, real-world systems. If you're passionate about building what's next, and thrive at the intersection of strategy, systems, and scale-this is your moment! Role Responsibilities: As a Lead Software Engineer, you will: • Design and deliver robust, scalable, and secure Open Banking services that power next-generation financial experiences. • Be deeply hands-on, diving into code, architecture reviews, and design sessions to ensure technical excellence and execution. • Collaborate closely with product and business teams to shape what and how of our most critical initiatives. • Mentor engineers and tech leads, raising the bar through coaching, code reviews, and architectural guidance. • Solve the right problems the right way, applying sound judgment and balancing trade-offs between speed, scale, and sustainability. • Simplify complexity, optimize cost-benefit strategies, and drive architectural decisions that deliver long-term value. • Foster a “can-do” culture, showing bias for action, creative thinking, and a refusal to settle for the status quo. • Engage across teams, identifying reuse opportunities, breaking down silos, and contributing to enterprise-wide architectural alignment. • Lead by doing, not just directing-your technical depth and execution mindset will inspire those around you. All About you: • Expertise in software engineering and architecture, with strong experience in Java, Spring Boot, Hibernate, and microservices. • Hands-on experience designing and building secure, scalable systems in cloud environments (AWS, Azure, or GCP). • Strong foundation in secure development practices, including cryptography, encryption, and secure communication protocols. • Proficiency in secure coding practices in any of modern languages - Java, C#, Python, Node.js and more. Fluency in OWASP, CWE and vulnerability management -write code that's not just functional - but fortified. • Proven ability to lead technical initiatives, especially in fast-paced, high-impact environments like Financial Services with a strong understanding of compliance needs and regulatory frameworks. • Excellent collaboration and communication skills, with the ability to influence, resolve conflicts, and align cross-functional teams. • Creative problem-solving mindset, with a passion for continuous improvement and a drive to tackle increasingly complex challenges. • Force multiplier, bar raiser, ownership mentality, and a commitment to delivering high-impact outcomes. • Experience mentoring engineers, conducting technical interviews, and helping build high-performing teams. Why Mastercard? This is more than a role-it's a mission. You'll be part of a team that's building the future of Open Finance, where data empowers people, and technology unlocks opportunity. You'll work with brilliant minds, cutting-edge tools, and a culture that values innovation, integrity, and impact.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Salt Lake City, Utah: $140,000 - $231,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Business Development Overview At Ethoca, a Mastercard company, you can join a team of top business and technology innovators who are transforming the industry. We are changing the payments landscape and reinventing the way global merchants and issuers combat fraud and reduce costs, and increasingly, how we help elevate consumer experiences. Our relentless customer focus is what makes us a multi award-winning business. Role We are seeking a Director of Global Market Development to build, scale, and energize our Market Development Representative (MDR) organization across North America, EMEA, and APAC. You aren't just managing a lead generation team; you are architecting a modern revenue engine. You will bridge the gap between Demand Generation and Sales, utilizing intent data, AI tools, and Account-Based Marketing (ABM) strategies to drive high-quality pipeline. You will lead a team of individual contributors, fostering a culture of continuous learning, career progression, and high performance. What you will do * Pipeline Development: Own the global number. Develop and execute the strategy to meet quarterly and annual pipeline targets for both Inbound (SLA management) and Outbound (Strategic target accounts). * Move beyond "spray and pray." Implement multi-channel sequencing (Email, Phone, LinkedIn, Video) powered by intent data * Tech Stack Optimization: Champion the adoption of our sales tech stack (Salesforce, Outreach, ZoomInfo, and Generative AI tools) to increase efficiency and remove administrative burden. * Data & Analytics: Partner with RevOps to rigorously track metrics that matter: conversion rates, lead velocity, pipeline contribution, and Customer Acquisition Cost (CAC). * Manage MDRs across different time zones, respecting local cultural nuances and market differences. * Act as the primary feedback loop to Marketing. Validate lead scoring models, provide feedback on campaign resonance, and ensure alignment on ABM target lists. All About You * Solid experience in SaaS Sales or Business Development, with prior experience with people leadership role. * Global Mindset: Proven experience managing teams across multiple regions (EMEA/APAC experience is a major plus). You understand the difference between selling in Texas vs. Tokyo vs. London. * Tech Native: You are fluent in the modern sales stack. You understand how to leverage AI for personalization at scale, not just automation. * Data Storyteller: You don't just export spreadsheets; you interpret data to find bottlenecks and opportunities. You are comfortable presenting QBRs to the C-Suite. * Coach: You have a passion for developing talent. You lead with empathy and drive performance through motivation, not fear. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Austin, Texas: $158,000 - $253,000 USD Arlington, Virginia: $182,000 - $291,000 USD Atlanta, Georgia: $158,000 - $253,000 USD Boston, Massachusetts: $182,000 - $291,000 USD Chicago, Illinois: $158,000 - $253,000 USD O'Fallon, Missouri: $158,000 - $253,000 USD Purchase, New York: $182,000 - $291,000 USD Salt Lake City, Utah: $158,000 - $253,000 USD Seattle, Washington: $182,000 - $291,000 USD