Housekeeper- Wyndham National Harbor
Mastercorp job in Oxon Hill, MD
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.
Don't miss out-APPLY TODAY!
What We Offer You:
Earn UP TO $24 per hour - Our system is designed to reward your efficiency and timeliness!
Paid training and Refer-a-Friend bonus potential
Immediate hire
Full benefits package including - Paid Time Off, Medical, Vision and Dental (after 6 months of employment)
Opportunities for growth and career development
Position Overview:
Responsible for consistently meeting quality and timeliness standards in the cleaning of resort property units. A Housekeeper must ensure he/she follows the company mission statement and values.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Maintain a high standard of excellence
Strip units of soiled linens
Remove trash from units
Clean units including but not limited to bedrooms, bathrooms, kitchens, living rooms, closets, and decks
Report clean units as vacant and ready for inspection
Report unit maintenance issues as per company procedure
Report damaged, dirty or stained carpets, drapes, furniture, and linens
Report missing inventory and supplies to Supervisor
Perform weekly guest services cleans as directed
Assist in maintain the cleanliness and organization of storage closets
Attend all training sessions and perform practical application of training
Ensure a safe working environment
Assist in solving guest complains promptly
Maintain a high sense of urgency so units are turned on time
Experience and Education Requirements:
Previous experience in housekeeping preferred, but not required
Must be able to lift 25 pounds (with or without accommodation)
Ability to make decisions
Planning and scheduling capabilities
Ability to read, write and do basic math
Personal timeliness be prompt with all assignments
A passion for cleanliness
Strong work ethic
Ability to learn and change behavior
Work irregular hours
Work Environment:
This job operates in conditions that will include odors/dust, cleaning chemicals, and/or laundry chemicals.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
Auto-ApplyHousekeeper - Williamsburg, VA
Mastercorp job in Williamsburg, VA
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.
Don't miss out-APPLY TODAY!
What We Offer You:
Earn UP TO $18 per hour - Our system is designed to reward your efficiency and timeliness!
Paid training
Immediate hire
Benefits package including: Medical, Vision, Dental, Paid Time Off
Opportunities for growth and career development
Position Overview:
Responsible for consistently meeting quality and timeliness standards in the cleaning of resort property units. A Housekeeper must ensure he/she follows the company mission statement and values.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Maintain a high standard of excellence
Strip units of soiled linens
Remove trash from units
Clean units including but not limited to bedrooms, bathrooms, kitchens, living rooms, closets, and decks
Report clean units as vacant and ready for inspection
Report unit maintenance issues as per company procedure
Report damaged, dirty or stained carpets, drapes, furniture, and linens
Report missing inventory and supplies to Supervisor
Perform weekly guest services cleans as directed
Assist in maintaining the cleanliness and organization of storage closets
Attend all training sessions and perform practical application of training
Ensure a safe working environment
Assist in solving guest complaints promptly
Maintain a high sense of urgency so units are turned on time
Experience and Qualifications:
Previous experience in housekeeping preferred, but not required
Must be able to lift 25 pounds (with or without accommodation)
Ability to make decisions
Planning and scheduling capabilities
Ability to read, write and do basic math
Personal timeliness be prompt with all assignments
A passion for cleanliness
Strong work ethic
Ability to learn and change behavior
Work irregular hours
Work Environment:
This job operates in conditions that will include odors/dust, cleaning chemicals, and/or laundry chemicals.
The Housekeeper is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
Auto-ApplyBreakfast Host
Harrisonburg, VA job
Breakfast Attendant Responsibilities Include:
Preparing for, setting up, and disassembling the breakfast buffet
Ensuring that the buffet remains stocked with sufficient amounts of food throughout service
Interacting with guests, responding to any questions or complaints, and clearing their eating area upon their departure
Ensure that customers' needs are met in a timely manner so that they can leave the dining area by the end of the meal service
Maintaining cleanliness standards throughout the restaurant throughout the meal service. This includes sanitizing surfaces, sweeping and mopping floors, etc.
Breakfast Attendant Job Requirements:
Minimum requirement of a high school diploma or equivalent with previous experience within the hospitality industry. Experience within a similar role is preferred
Understanding of food safety and handling guidelines
Must possess the physical ability to work in a demanding position that requires standing for long periods of time and being able to lift 50 pounds without assistance and to stand for long periods of time
Ability to work with little supervision
Ability to remain organized, multitask, and maintain a friendly disposition while communicating with staff and customers
Ability to work weekends and holidays as needed
Hotel Front Desk Agent
Charlottesville, VA job
Job Description
What Makes a McKibbon Front Desk Agent?
The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent demonstrates a warm, approachable personality and a genuine desire to work with people.
You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. Front Desk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the
McKibbon Guiding Principles.
A Day in the Life:
Anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner.
Maintain positive guest relations at all times.
Resolve guest complaints and ensure guest satisfaction.
Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.
Process all guest check-ins and verify registration information with the guest.
Handle overbooked or 'walked' guests.
Accept and record wake-up call requests.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
Resolve discrepancies on the room status report with housekeeping.
You will train with and learn Food and Beverage operations to fill in as needed.
Shifts may vary by hotel:
Morning/Afternoon Shifts: 6am - 2pm or 7am - 3pm
Afternoon/Evening Shifts: 2pm - 10pm or 3pm - 11pm
Requirements:
Previous experience working as a front desk agent or in a similar role.
A high school diploma or equivalent vocational training certificate.
Experience working at a hotel establishment (highly desired).
Proficiency with computers.
Basic math skills.
Ability to provide excellent customer service and maintain a professional demeanor at all times.
Ability to input and access information in the property management system and/or points-of-sale system.
Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests.
Must be attentive, friendly, helpful, and courteous to clients, guests, and associates.
Embrace McKibbon's Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
Punctual for all shifts to ensure consistent coverage of front desk responsibilities and service to guests
Ideal Skills & Qualities:
Great verbal and written communication skills.
The ability to create a fun and supportive working environment.
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Full Time Associates:
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Financial & Occupational Wellness: All Associates
Competitive Compensation with incentives
(incentives vary by position)
401K Savings Plan with 50% matching funds
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development
(varies by position)
Personal Wellness: All Associates
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
Plant Manager, Commercial Laundry Facility - Located in Beaufort, South Carolina
Mastercorp job in Baltimore, MD
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
THIS POSITION IS LOCATED IN BEAUFORT, SOUTH CAROLINA
RELOCATION ASSISTANCE PROVIDED TO CANDIDATES OUTSIDE OF THE IMMEDIATE REGION.
The Plant Manager Laundry Operations is responsible for oversite of the laundry operations at an assigned facility. This position is responsible for all related functions, procedures, programs and policies in achieving standards and efficient operations of the Plant. Additional responsibilities include hiring, training, coaching and counseling respective Associates. This position will ensure Associates' commitment to maintaining laundry expectations through observation, communication and recognition. The Plant Manager serves as a role model, develops talent and provides staff support in handling complex situations. Other activities include managing outside contractors to perform certain repair or replacement projects.
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Take ownership for the successful operation of laundry working collaboratively with business partners to ensure KPIs and other performance goals are achieved.
* Monitor the key performance indicators of Quality, Timeliness and Budget and ensure laundry management team is working together to achieve targets. Hold team accountable for measurable results and develop action plans for team if key metrics aren't being achieved.
* Ensure proper inventory of tools and chemicals is always maintained; ensure equipment is in good operating condition, rotating out in accordance with replacement schedules/plans.
* Provide routine updates to leadership meeting frequency and information expectations established.
* Act as a change leader and champion organizational changes to achieve short and long-term goals and objectives.
* Partner with Talent Acquisition to ensure that the operations has an active recruiting strategy in place - effectively monitoring staffing levels at site and ensuring TA and the HR Business Partner are aligned with the strategy to ensure staffing levels are maintained.
* Partner with Learning and Development and Field HR to ensure there is an onboarding, training and retention strategy in place for team members; working with Laundry Leadership to ensure process is followed and there is correct selection, onboarding, training, and employee retention and recognition program.
* Interview, select, onboard, and oversee training of site personnel including Laundry Managers.
* Manage performance of management team, including evaluating, coaching, developing as needed.
* Establish and maintain a welcoming culture of engagement and inclusion.
* Provide timely response to associate concerns by addressing them directly or referring them to others who can assist.
* Provide ongoing performance feedback to all Laundry Associates.
* Consistently enforce established policies and procedures.
* Ensure established policies and procedures are carried out as defined, including but not limited to; MasterTalks, STS, grooming/uniform standards, new hire onboarding/orientation, training, safety standup meetings, etc.
* Coordinate monthly and quarterly meetings to engage with team.
* Ensure a safe working environment for all team members, utilizing safety committee meetings, training, and good practices are taking place.
* Ensure that a transportation strategy is in effect for the site - utilizing vehicles and drivers with efficiency, and that vehicle safety protocols and program are being followed by all laundry associates and other assets are maintained and in good working order.
* Consistently and effectively communicate the company objectives to management team through organized and scheduled meetings.
* Build a professional relationship with clients and other key members of the clients' staff and maintain frequent communication with resort team.
* Develop a customer first culture and display professional behavior to MasterCorp clients and client owners and guests.
EXPERIENCE AND EDUCATION:
* Bachelor's Degree in a field related to position or equivalent combination of education and work experience.
* Minimum five years of plant management responsibility preferably in a laundry operations facility.
OTHER QUALIFICATIONS:
* A proven track record of driving strong performance and key field operations metrics.
* Outstanding leadership skills. Inspiring interpersonal effectiveness to lead teams, train talent and effect change. Track record of building talent.
* Language Skills: Effective written and verbal English communication, bi-lingual Spanish a plus.
* Computer Skills: Proficiency with Microsoft Outlook, Word, Power Point, and Excel.
* Work Environment: Working weekends, holidays and irregular hours.
* Ability to drive a company vehicle without restrictions.
The Plant Manager Laundry Operations is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
Auto-ApplyHouseperson/ Runner - Williamsburg, VA
Mastercorp job in Williamsburg, VA
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.
Don't miss out-APPLY TODAY!
WHAT WE OFFER YOU
Starting at $16 per hour
Immediate hire - Full-time and part-time positions available
Paid training
Full benefits package including: Paid Time Off, Medical, Holiday Pay, Vision and Dental (after 6 months of employment)
Opportunities for growth and career development
What We're Looking For:
Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.
Position Overview:
The Houseperson/ Runner is responsible for assisting and supporting the Supervisors and Housekeepers in meeting quality and timeliness standards. A Houseperson must ensure he or she follows the company mission statement and values.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Maintain a high standard of excellence.
• Stock and maintain cleanliness and organization of storage closets.
• Assist in stripping units of soiled linens as directed.
• Remove soiled linens and trash from units.
• Make linen and supply bags as directed.
• Deliver linen and supply bags to units.
• Walk all assigned buildings or floors to ensure all are free of linen, trash or equipment.
• Report unit maintenance issues as per company procedure.
• Report lost and found items to Executive Housekeeper.
• Move furniture as directed.
• Operate company vehicle and ensure maintenance is performed as necessary.
• Ensure a safe working environment at each site and office.
• Willing and able to perform all duties related to site operation as directed by the Executive Housekeeper.
• Maintain a sense of urgency so that units are turned on time.
• Personal timeliness. Be prompt with all assignments and appointments.
• Use supplies and equipment efficiently and effectively.
• Assist in linen inventories and supplies as directed.
• Assist in solving guest complaints promptly.
• Create strong, positive customer relations.
• Willing and able to assist resort guests and owners.
• Make guest deliveries as directed.
• Knowledgeable of the resort.
Experience and Education Requirements:
• Must be able to lift 25 pounds (with or without accommodation)
• Ability to make decisions
• Planning and scheduling capabilities
• Ability to read, write and do basic math
• Personal timeliness be prompt with all assignments
• A passion for cleanliness
• Strong work ethic
• Ability to learn and change behavior
• Work irregular hours
• Travel - rarely
MasterCorp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, MasterCorp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
Auto-ApplyGeneral Maintenance Part Time
Ellicott City, MD job
Job Description
OVERALL RESPONSIBILITIES
Assist the engineering team on maintaining the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs. Ensure the upkeep of guest areas to maintain an attractive hotel.
JOB REQUIREMENTS
Minimum lifting of 50lbs.
Ability to verbally communicate effectively with guests and co-workers
Pushing, pulling, bending, stooping, upward reaching
Some exposure to cleaning chemicals
Prolonged periods of standing and/or walking
ESSENTIAL FUNCTIONS
Practice the Basics of Brilliant Hosting at all times
Perform preventative maintenance on hotel equipment
Conduct routine repairs on all hotel equipment
Each associate is expected to complete, within their ability, all reasonable requests by management
Responsible for repair, installation and maintenance to departmental equipment
Understand and actively participate in Environmental, Health & Safety responsibilities by following established Marriott policies, procedures, training and associate involvement activities
Perform other duties as assigned
Powered by ExactHire:188929
Chief Engineer, Commercial Laundry Facility - Beaufort, South Carolina
Mastercorp job in Virginia Beach, VA
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
THIS POSITION IS LOCATED IN BEAUFORT, SOUTH CAROLINA
RELOCATION ASSISTANCE PROVIDED TO CANDIDATES OUTSIDE OF THE IMMEDIATE REGION
The Chief Engineer, Laundry, reporting to the VP Laundry Operations [or Plant Manager], is responsible for the repair, maintenance (including comprehensive preventive maintenance) of industrial washers, dryers, boilers, compressors, conveyors, and other equipment. The role will also direct the maintenance department, equipment, building and grounds.
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Manage and train the maintenance staff including setting expectations and driving performance.
* Maintain all safety policies including a safe and clean work environment.
* Responsible for inventory control and purchasing of equipment, parts and maintain department budget.
* Responsible for supervising repairs and maintenance of industrial washers, dryers, boilers, compressors, conveyors, and other equipment.
* Diagnose, rebuild, and repair equipment, inspections, and preventative maintenance.
* Required to troubleshoot, install minor equipment, analyze and repair complex mechanical and electrical faults, including compressed air operated machines with little supervision.
* Able to read blueprints and electrical/electronic schematics.
* Order parts by cross-referencing to local vendors.
* Ensure that PMs, minor fine tuning of laundry systems, and major project work are completed efficiently and on a timely basis.
* Plans, organizes, and controls functions and activities of plant operations and building renovations.
* Reviews and evaluates existing programs, services, policies, and procedures.
* Monitors work performance and prepares and/or reviews performance evaluations for assigned associates.
EXPERIENCE AND EDUCATION:
* Associate Degree or Technical Diploma in electrical or mechanical engineering preferred.
* Minimum 5 years experience in leading facilities maintenance, plant operations or engineering services.
* Prior laundry operations experience preferred.
ADDITIONAL QUALIFICATIONS:
* Strong leadership skills, proactive decisive problem solver with the ability to create strategies in a changing environment.
* Computer literate. Basic to advanced knowledge of Excel, Word, Microsoft 365.
* Able to read blueprints and schematics.
* Comprehensive knowledge of overall department functions
* Excellent communication and interpersonal skills; bilingual Spanish a plus
* Motivated individual with the ability to work in a fast-paced environment and handle multiple projects and meet deadlines.
* Flexible schedule including days/nights, weekends, and holidays
The Chief Engineer, Laundry, is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
Auto-ApplyBilingual Dispatcher - Hilton Oceanaire, Virginia Beach
Mastercorp job in Virginia Beach, VA
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.
Don't miss out-APPLY TODAY!
What We Offer You:
* Starting at $18
* Refer A Friend Bonus Potential
* Paid training
* Immediate hire - Full-time and part-time positions available
* Benefits package including: Medical, Vision, Dental, Paid Time Off
* Opportunities for growth and career development
Position Overview:
Responsible for assisting and supporting the Supervisors and Housekeepers in meeting quality and timeliness standards. A dispatcher must ensure he or she follows the company mission statement and values.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Answer and coordinate all phone and radio calls
* Delegate tasks between employees equally
* Record lost and found items and ensure safe storage
* File daily paperwork
* Maintain a sense of urgency so units are turned on time
* Assist in linen inventories and supplies as directed
* Assist in solving guest complaints promptly
* Make guest deliveries as directed
* Assist resort guests and owners as needed
Experience and Qualifications:
* Proven experience communicating effectively with guests, site staff, and associates by written and verbal means
* Proven experience with operations of office equipment
Other Qualifications
* Basic computer knowledge
* Skilled performing multiple tasks at once
* Skilled with making appropriate decisions
* Proven planning and scheduling capabilities
* Ability to read, write and do basic math
* Must be available to work weekends and holidays
Work Environment:
* This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phone, copiers, faxes, and filing cabinets. This position will also work in an operations environment with odors and/or dust as well as cleaning and laundry chemicals.
The Dispatcher/Site Office Staff is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
Auto-ApplyHousekeeping Supervisor - Hilton Oceanaire Virginia Beach
Mastercorp job in Virginia Beach, VA
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.
Don't miss out-APPLY TODAY!
WHAT WE OFFER YOU
* Starting at $17.50 per hour
* Refer A Friend Bonus Potential
* Immediate hire - Full-time and part-time positions available
* Paid Training
* Benefits package including: Medical, Vision, Dental, Paid Time Off
* Opportunities for growth and career development
What We're Looking For:
Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.
Position Overview:
The Timeshare Supervisor/Inspector is responsible for consistently meeting quality and timeliness standards in the supervision of cleaning personnel. A Supervisor/Inspector must ensure the company's mission statement and values are followed by all staff who report to them. The purpose of this position is to oversee cleaning personnel and make sure that units are being cleaned effectively and in the most efficient way.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Develop and maintain a high standard of excellence within staff.
* Assign duties to housekeeping personnel.
* May be asked to prep rooms for housekeepers during busy/peak periods.
* May be asked to clean rooms using MasterCorp's 7-step to clean process during busy/peak periods.
* Assist in the training of staff, both existing and new recruits.
* Report unit maintenance issues as per company procedure.
* Examine carpets, drapes, and furniture for stains, damage or wear and report as necessary.
* Inspect and prepare clean units and report them as vacant and ready.
* Inspect units and complete the required amount of report cards per week.
* Replace kitchen inventory and supplies as needed.
* Assist in maintaining storage closets are clean and organized.
* Report lost and found items to Executive Housekeeper.
* Ensure a safe working environment at each site and office.
* Willing and able to perform all duties related to site operation as directed by the Executive Housekeeper.
* Ensure a sense of urgency exists within housekeeping staff so units are turned on time.
* Personal timeliness, be prompt with all assignments and appointments.
* Utilize supplies and equipment efficiently and effectively.
* Perform inventory and linen supplies.
* Assist in linen inventories as directed.
* Responsible for time efficiency of direct reports.
* Assist in solving guest complaints promptly.
* Cultivate and develop strong, positive customer relations.
* Willing and able to assist resorts guests and owners.
* Knowledgeable of the resort.
* Other duties and tasks as assigned in conjunction with services contracted with the client.
Experience and Education Requirements:
* A high school diploma or equivalent combination of education and work experience.
* A passion for cleanliness.
* Demonstrated motivational skills.
* Strong work ethic.
* Ability to train others.
* Desire to help others.
* Work irregular hours.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
Auto-ApplyGuest Service Representative
Ellicott City, MD job
Job Description
ENERGY AND DRIVE:
Energetic and takes initiative. Is pro-active and persistent in pursuing and completing tasks. Strives to exceed expectations and goals. ESSENTIAL RESPONSIBILITIES: • Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
• Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
• Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
• Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
• Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
• Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
• Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs other duties as assigned, requested or deemed necessary by management
OTHER RESPONSIBILITIES:
• Clean and organize Front Desk, Lobby and Business Center Area.
• Processes all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by the guests in the most timely and accurate method possible.
• Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations.
• Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel.
• Ensures safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD
SUPERVISORY DUTIES: None
COMPETENCIES
STRATEGIC SKILLS:
• Proficient in position required job skills and knowledge. Intelligent in grasping and integrating new information. Is an active learner with a strong sense of curiosity. Has natural instincts and insight for finding the best solution to unclear situations, issues and problems. Considers multiples resources and methods for analyzing problems. Makes great decisions.
OPERATING SKILLS:
• Is effective in prioritizing work; consistently manages time and processes to create maximum efficiency with minimum disruption or redundancy. Is time sensitive, understands how work and processes fit in with other departmental or business priorities and objectives. Is able to adjust work to accommodate expected and unexpected changes. Is able to gauge progress with respect to overall impact and results.
COURAGE:
Can think and act independently with confidence. Has personal fortitude and integrity when faced with challenges
PERSONAL AND INTERPERSONAL SKILLS:
• Welcoming and warm personality. Able to engage easily and actively connect with others. Is genuinely caring and compassionate; visibly demonstrates desire to understand others. Creates confidence and trust with others, is socially aware of self and others and is known for communicating the right message at the right time. Utilizes a variety of approaches and communication techniques tailored to each situation. Is comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Is direct yet tactful and considerate of audience. Positively accepts and provides feedback.
KNOWLEDGE/SKILLS:
• Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
• Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in oral and written English.
• Must have vision ability to read written communiques and monochrome computer screen.
• Must have hand and finger dexterity to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
• Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
• Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
ABILITIES:
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
EDUCATION/FORMAL TRAINING:
High School diploma or equivalent
EXPERIENCE:
None required
MATERIAL/EQUIPMENT USED:
Standard office equipment including but not limited to: telephone, copier, cash register, PC, fax machine, and PBX machine.
ENVIRONMENT:
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Powered by ExactHire:188515
Maintenance Technician - Williamsburg Commercial Laundry
Mastercorp job in Williamsburg, VA
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.
WHAT WE OFFER YOU
Up to $30 per hour
Immediate hire - Full-time and part-time positions available
Paid Training
Benefits package including: Medical, Vision, Dental, Paid Time Off
Opportunities for growth and career development
MUST HAVE:
Electrical Foundation
Electrical Schematics - Valves, Meters, Presssure gagues
Good knowledge of eletrcial systems, computer control systems and components, pneumatic and hydraulic controls
Boiler Knowledge
Valid Drivers License
Don't miss out-APPLY TODAY!
What We're Looking For:
Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.
Position Overview:
The Maintenance Technician - Laundry is responsible for servicing/repairing and maintaining the mechanical, electrical, and plumbing systems as well as the physical features of the laundry equipment while maintaining a safe and friendly environment. Provide general maintenance and cleaning of the laundry, facility and equipment.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Efficiently, accurately, and courteously complete service calls as assigned, contacting laundry attendant within 5 minutes of request.
Complete all assigned work orders daily.
Change light bulbs and ballasts as soon as reported or noticed.
Maintain boilers and pumps daily.
Clean up surrounding area upon completion of maintenance.
Accurately fill out a daily Engineering report.
Efficiently replace air filters on AC units on a regular basis.
Perform preventive maintenance on laundry equipment per standard checklist or as requested by the Director of Laundry; maintain all maintenance records.
Repair and maintain laundry carts.
Efficiently operate small hand tools such as drills, grinders, saws, etc.
Use safety equipment such as goggles, aprons, gloves, respirators, or dust mask.
Efficiently and safely operate machinery such as drills, grinders, Sawzall, welding machine and band saw.
Learn and develop in position to gain additional skills for keeping equipment in good repair.
Understand and apply basic electricity, plumbing and carpentry to efficiently repair laundry equipment.
Accurately and efficiently handle test equipment, hand tools, etc.
Drive laundry truck when needed.
Experience and Education Requirements
High school diploma or equivalent combination of education and work experience.
Minimum of one (1) year of experience as a Preventative Maintenance Tech or similar skilled trade.
Proficient skills in mechanical, electrical, and plumbing.
Knowledge of hand and power tools and mechanical aptitude.
Strong knowledge of pumps, electric motors, electrical circuits, mechanical drive systems, gas and steam operated systems and belt drive equipment.
Must meet the requirements to receive a company driving permit.
Ability to problem solve and troubleshoot.
Strong interpersonal skills.
Ability to follow written instructions.
MasterCorp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, MasterCorp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
Auto-ApplyHouseperson/ Runner - Williamsburg, VA
Mastercorp job in Williamsburg, VA
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.
Don't miss out-APPLY TODAY!
WHAT WE OFFER YOU
* Starting at $16 per hour
* Immediate hire - Full-time and part-time positions available
* Paid training
* Full benefits package including: Paid Time Off, Medical, Holiday Pay, Vision and Dental (after 6 months of employment)
* Opportunities for growth and career development
What We're Looking For:
Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.
Position Overview:
The Houseperson/ Runner is responsible for assisting and supporting the Supervisors and Housekeepers in meeting quality and timeliness standards. A Houseperson must ensure he or she follows the company mission statement and values.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Maintain a high standard of excellence.
* Stock and maintain cleanliness and organization of storage closets.
* Assist in stripping units of soiled linens as directed.
* Remove soiled linens and trash from units.
* Make linen and supply bags as directed.
* Deliver linen and supply bags to units.
* Walk all assigned buildings or floors to ensure all are free of linen, trash or equipment.
* Report unit maintenance issues as per company procedure.
* Report lost and found items to Executive Housekeeper.
* Move furniture as directed.
* Operate company vehicle and ensure maintenance is performed as necessary.
* Ensure a safe working environment at each site and office.
* Willing and able to perform all duties related to site operation as directed by the Executive Housekeeper.
* Maintain a sense of urgency so that units are turned on time.
* Personal timeliness. Be prompt with all assignments and appointments.
* Use supplies and equipment efficiently and effectively.
* Assist in linen inventories and supplies as directed.
* Assist in solving guest complaints promptly.
* Create strong, positive customer relations.
* Willing and able to assist resort guests and owners.
* Make guest deliveries as directed.
* Knowledgeable of the resort.
Experience and Education Requirements:
* Must be able to lift 25 pounds (with or without accommodation)
* Ability to make decisions
* Planning and scheduling capabilities
* Ability to read, write and do basic math
* Personal timeliness be prompt with all assignments
* A passion for cleanliness
* Strong work ethic
* Ability to learn and change behavior
* Work irregular hours
* Travel - rarely
MasterCorp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, MasterCorp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
Auto-ApplyChief Engineer, Commercial Laundry Facility - Beaufort, South Carolina
Mastercorp job in Baltimore, MD
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
THIS POSITION IS LOCATED IN BEAUFORT, SOUTH CAROLINA
RELOCATION ASSISTANCE PROVIDED TO CANDIDATES OUTSIDE OF THE IMMEDIATE REGION
The Chief Engineer, Laundry, reporting to the VP Laundry Operations [or Plant Manager], is responsible for the repair, maintenance (including comprehensive preventive maintenance) of industrial washers, dryers, boilers, compressors, conveyors, and other equipment. The role will also direct the maintenance department, equipment, building and grounds.
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Manage and train the maintenance staff including setting expectations and driving performance.
* Maintain all safety policies including a safe and clean work environment.
* Responsible for inventory control and purchasing of equipment, parts and maintain department budget.
* Responsible for supervising repairs and maintenance of industrial washers, dryers, boilers, compressors, conveyors, and other equipment.
* Diagnose, rebuild, and repair equipment, inspections, and preventative maintenance.
* Required to troubleshoot, install minor equipment, analyze and repair complex mechanical and electrical faults, including compressed air operated machines with little supervision.
* Able to read blueprints and electrical/electronic schematics.
* Order parts by cross-referencing to local vendors.
* Ensure that PMs, minor fine tuning of laundry systems, and major project work are completed efficiently and on a timely basis.
* Plans, organizes, and controls functions and activities of plant operations and building renovations.
* Reviews and evaluates existing programs, services, policies, and procedures.
* Monitors work performance and prepares and/or reviews performance evaluations for assigned associates.
EXPERIENCE AND EDUCATION:
* Associate Degree or Technical Diploma in electrical or mechanical engineering preferred.
* Minimum 5 years experience in leading facilities maintenance, plant operations or engineering services.
* Prior laundry operations experience preferred.
ADDITIONAL QUALIFICATIONS:
* Strong leadership skills, proactive decisive problem solver with the ability to create strategies in a changing environment.
* Computer literate. Basic to advanced knowledge of Excel, Word, Microsoft 365.
* Able to read blueprints and schematics.
* Comprehensive knowledge of overall department functions
* Excellent communication and interpersonal skills; bilingual Spanish a plus
* Motivated individual with the ability to work in a fast-paced environment and handle multiple projects and meet deadlines.
* Flexible schedule including days/nights, weekends, and holidays
The Chief Engineer, Laundry, is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
Auto-ApplyBilingual Dispatcher - Hilton Oceanaire, Virginia Beach
Mastercorp job in Virginia
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.
Don't miss out-APPLY TODAY!
What We Offer You:
Starting at $18
Refer A Friend Bonus Potential
Paid training
Immediate hire - Full-time and part-time positions available
Benefits package including: Medical, Vision, Dental, Paid Time Off
Opportunities for growth and career development
Position Overview:
Responsible for assisting and supporting the Supervisors and Housekeepers in meeting quality and timeliness standards. A dispatcher must ensure he or she follows the company mission statement and values.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Answer and coordinate all phone and radio calls
Delegate tasks between employees equally
Record lost and found items and ensure safe storage
File daily paperwork
Maintain a sense of urgency so units are turned on time
Assist in linen inventories and supplies as directed
Assist in solving guest complaints promptly
Make guest deliveries as directed
Assist resort guests and owners as needed
Experience and Qualifications:
Proven experience communicating effectively with guests, site staff, and associates by written and verbal means
Proven experience with operations of office equipment
Other Qualifications
Basic computer knowledge
Skilled performing multiple tasks at once
Skilled with making appropriate decisions
Proven planning and scheduling capabilities
Ability to read, write and do basic math
Must be available to work weekends and holidays
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phone, copiers, faxes, and filing cabinets. This position will also work in an operations environment with odors and/or dust as well as cleaning and laundry chemicals.
The Dispatcher/Site Office Staff is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
Auto-ApplyHousekeeping Supervisor - Hilton Oceanaire Virginia Beach
Mastercorp job in Virginia
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.
Don't miss out-APPLY TODAY!
WHAT WE OFFER YOU
Starting at $17.50 per hour
Refer A Friend Bonus Potential
Immediate hire - Full-time and part-time positions available
Paid Training
Benefits package including: Medical, Vision, Dental, Paid Time Off
Opportunities for growth and career development
What We're Looking For:
Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.
Position Overview:
The Timeshare Supervisor/Inspector is responsible for consistently meeting quality and timeliness standards in the supervision of cleaning personnel. A Supervisor/Inspector must ensure the company's mission statement and values are followed by all staff who report to them. The purpose of this position is to oversee cleaning personnel and make sure that units are being cleaned effectively and in the most efficient way.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Develop and maintain a high standard of excellence within staff.
Assign duties to housekeeping personnel.
May be asked to prep rooms for housekeepers during busy/peak periods.
May be asked to clean rooms using MasterCorp's 7-step to clean process during busy/peak periods.
Assist in the training of staff, both existing and new recruits.
Report unit maintenance issues as per company procedure.
Examine carpets, drapes, and furniture for stains, damage or wear and report as necessary.
Inspect and prepare clean units and report them as vacant and ready.
Inspect units and complete the required amount of report cards per week.
Replace kitchen inventory and supplies as needed.
Assist in maintaining storage closets are clean and organized.
Report lost and found items to Executive Housekeeper.
Ensure a safe working environment at each site and office.
Willing and able to perform all duties related to site operation as directed by the Executive Housekeeper.
Ensure a sense of urgency exists within housekeeping staff so units are turned on time.
Personal timeliness, be prompt with all assignments and appointments.
Utilize supplies and equipment efficiently and effectively.
Perform inventory and linen supplies.
Assist in linen inventories as directed.
Responsible for time efficiency of direct reports.
Assist in solving guest complaints promptly.
Cultivate and develop strong, positive customer relations.
Willing and able to assist resorts guests and owners.
Knowledgeable of the resort.
Other duties and tasks as assigned in conjunction with services contracted with the client.
Experience and Education Requirements:
A high school diploma or equivalent combination of education and work experience.
A passion for cleanliness.
Demonstrated motivational skills.
Strong work ethic.
Ability to train others.
Desire to help others.
Work irregular hours.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
Auto-ApplyHouseperson/ Runner - Williamsburg, VA
Mastercorp job in Williamsburg, VA
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.
Don't miss out-APPLY TODAY!
WHAT WE OFFER YOU
Starting at $16 per hour
Refer A Friend Bonus Potential
Immediate hire - Full-time and part-time positions available
Paid Training
Benefits package including: Medical, Vision, Dental, Paid Time Off
Opportunities for growth and career development
What We're Looking For:
Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.
Position Overview:
The Houseperson/ Runner is responsible for assisting and supporting the Supervisors and Housekeepers in meeting quality and timeliness standards. A Houseperson must ensure he or she follows the company mission statement and values.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Maintain a high standard of excellence.
Stock and maintain cleanliness and organization of storage closets.
Assist in stripping units of soiled linens as directed.
Remove soiled linens and trash from units.
Make linen and supply bags as directed.
Deliver linen and supply bags to units.
Walk all assigned buildings or floors to ensure all are free of linen, trash or equipment.
Report unit maintenance issues as per company procedure.
Report lost and found items to Executive Housekeeper.
Move furniture as directed.
Ensure a safe working environment at each site and office.
Willing and able to perform all duties related to site operation as directed by the Executive Housekeeper.
Maintain a sense of urgency so that units are turned on time.
Personal timeliness. Be prompt with all assignments and appointments.
Use supplies and equipment efficiently and effectively.
Assist in linen inventories and supplies as directed.
Assist in solving guest complaints promptly.
Create strong, positive customer relations.
Willing and able to assist resort guests and owners.
Make guest deliveries as directed.
Knowledgeable of the resort.
Experience and Qualifications:
Must be able to lift 25 pounds (with or without accommodation)
Ability to make decisions
Planning and scheduling capabilities
Ability to read, write and do basic math
Personal timeliness be prompt with all assignments
A passion for cleanliness
Strong work ethic
Ability to learn and change behavior
Work irregular hours
A valid driver's license will be required for certain locations.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
Auto-ApplyHousekeeper
Harrisonburg, VA job
GENERAL: The housekeeper role is the key individual in achieving the goals and quality standards of the housekeeping department. The housekeeper must impact all elements of the department from standards of cleanliness to guest interaction. ***WEEKENDS REQUIRED, SERIOUS INQUIRIES, ONLY-APPLY IN PERSON***
DUTIES AND RESPONSIBILITIES:
· Must be flexible and work when needed and as scheduled
· weekends and holidays required
· Must be able to bend, stoop and lift
· Pick up rooms reports and keys to assigned areas daily. All keys must be signed out and signed back in at the end of your shift
· Always be cautious not to make excessive noise in the hallways
· Attend and participate in morning meetings
· Clean rooms according to established procedures
o Check-out's will be done first except in special circumstances
o Be mindful of Do Not Disturb Signs
· Always knock and announce yourself before entering a room
· Place work orders (maintenance tickets) as necessary
· Observe precautions required to protect hotel and guest property. Report any damage, theft and found articles to Supervisors
o Turn in lost and found daily
· Responsible for keeping the housekeeping carts and closets cleaned and stocked daily
· Must handle various cleaning solvents, chemicals, etc. Must comply with all regulations such as OSHA, EPA, State Health Department, etc.
o Never mix chemicals
o Always ensure to use the proper labeled bottle when replenishing
· Bring any unsafe or unsanitary conditions to the attention of a Supervisor immediately
· Never let someone unauthorized into a room. You can always refer them to the front desk
· Always check with a supervisor for additional duties to be completed after you have finished your rooms
GENERAL RESPONSIBILITIES:
· Report to work on time with proper uniform, including name tag. Personal appearance must comply with the standard of the hotel
· Be informed about daily operations
· Check with your immediate supervisor for additional information
· Develop a thorough knowledge of the products, including hotel rooms, type of rooms, amenities, services of hotel, etc.
· Develop knowledge about frequent guests and their special requests and needs
· Be familiar with cultural differences in order to meet all different customer needs
· Be able to work according to budget; keep constant eye on staffing level and control costs
· Be knowledgeable about etiquette and protocols
· Be familiar with all emergency plans and be able to act upon them
· Have a good knowledge about the city and local attractions
· Report any unusual occurrences immediately to a Supervisor
· At all times strive to represent Marriott in the most professional, courteous manner
· Other duties as assigned
Bilingual Dispatcher - Williamsburg, VA
Mastercorp job in Williamsburg, VA
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.
Don't miss out-APPLY TODAY!
What We Offer You:
Starting at $18
Refer A Friend Bonus Potential
Paid training
Immediate hire - Full-time and part-time positions available
Benefits package including: Medical, Vision, Dental, Paid Time Off Opportunities for growth and career development
Position Overview:
Responsible for assisting and supporting the Supervisors and Housekeepers in meeting quality and timeliness standards. A dispatcher must ensure he or she follows the company mission statement and values.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Answer and coordinate all phone and radio calls
Delegate tasks between employees equally
Record lost and found items and ensure safe storage
File daily paperwork
Maintain a sense of urgency so units are turned on time
Assist in linen inventories and supplies as directed
Assist in solving guest complaints promptly
Make guest deliveries as directed
Assist resort guests and owners as needed
Experience and Qualifications:
Proven experience communicating effectively with guests, site staff, and associates by written and verbal means
Proven experience with operations of office equipment
Other Qualifications
Basic computer knowledge
Skilled performing multiple tasks at once
Skilled with making appropriate decisions
Proven planning and scheduling capabilities
Ability to read, write and do basic math
Must be available to work weekends and holidays
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phone, copiers, faxes, and filing cabinets. This position will also work in an operations environment with odors and/or dust as well as cleaning and laundry chemicals.
The Dispatcher/Site Office Staff is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
Auto-ApplyBilingual Executive Housekeeper - Williamsburg, VA
Mastercorp job in Williamsburg, VA
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.
Bilingual English and Spanish
What We're Looking For:
Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.
Position Overview:
The Executive Housekeeper is responsible for providing leadership, motivation, accountability, and development of MasterCorp personnel within the assigned site and ensuring assigned site is consistently meeting quality and timeliness standards along with budget objectives. In addition, he/she will develop and maintain a professional and effective relationship with resort management, vendors, and service providers to MasterCorp and develop and maintain a high level of communication and spirit of partnership with site management team, regional and corporate personnel. The Executive Housekeeper must ensure Company mission statement and values are followed, always motivated by the best interests of the Company, its employees, and customers.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Takes ownership for the successful operation of assigned property working collaboratively with business partners to ensure KPIs and other performance goals are achieved
* Walk the site daily to ensure that site contractual obligations, company policies, standards and processes are being followed.
* Monitor the key performance indicators of Quality, Timeliness and Budget and ensure site management team is working together to achieve targets. Hold team accountable for measurable results and develop action plans for team if key metrics are not being achieved.
* Ensure proper inventory of tools and chemicals is maintained at all times; ensure equipment is in good operating condition, rotating out in accordance with replacement schedules/plans
* Provides routine updates to leadership meeting frequency and information expectations established
* Acts as a change leader and champions organizational changes to achieve short and long-term goals and objectives
* Partner with Talent Acquisition to ensure the site has an active recruiting strategy in place - monitoring staffing levels at site, speaking with RD, ensures staffing levels are maintained.
* Partner with Learning and Development and Field HR to ensure there is an onboarding, training, and retention strategy in place for team members; working with AEH(s) and Lead Supervisors to ensure process is followed and there is correct selection, onboarding, training, and employee retention and recognition program.
* Interview, select, onboard, and oversee training of site personnel.
* Manage performance of AEH(s) and other personnel, including evaluating, coaching, developing, and disciplining team members as needed. Prepare annual performance reviews for staff.
* Establish and maintain a welcoming culture of engagement and inclusion.
* Provide timely responses to associate concerns by addressing them directly or referring them to others who can assist.
* Provides ongoing performance feedback to Housekeepers, Housemen, and Supervisors.
* Consistently enforces established policies and procedures.
* Ensure established policies and procedures are carried out as defined, including but not limited to; MasterTalks, STS, grooming/uniform standards, new hire onboarding/orientation, "7-steps to clean" training, etc.
* Coordinate monthly and quarterly meetings to engage with team, including Housekeeper Councils and "all-hands" meeting. Conduct QA audits monthly to identify deficiencies in work quality and make improvements as needed.
* Ensure a safe working environment for all team members, utilizing safety committee meetings, training, and good practices are taking place.
* Ensure that a transportation strategy is in effect for the site - utilizing vehicles and drivers with efficiency, and that vehicle safety protocols, and program are being followed by all site employees and other assets are maintained and in good working order.
* Consistently and effectively communicate the company objectives to management team through organized and scheduled site manager meetings.
* Build a professional relationship with resort management and other key members of the resort staff and maintain frequent communication with resort team.
* Develop a customer first culture and display professional behavior to MasterCorp clients and client owners and guests.
* Conduct business in an ethical and transparent manner.
* Comply with Resort Operations 15 Non-negotiables without fail
* MasterMind Mobile must be used to update room status updates for all Housekeepers and Supervisors.
* Respond quickly to changing priorities.
* Other duties as assigned.
Experience and Education Requirements:
* Associate's Degree in a field directly related to this position or equivalent combination of education and experience.
* Minimum two years of progressive management responsibility.
* Outstanding analytical ability with an attention to detail and accuracy.
* Superior problem solving and reasoning skills.
* A proven track record of driving strong performance and key field operations metrics.
* Language Skills: Effective written and verbal English communication, bi-lingual Spanish a plus.
* Computer Skills: Proficiency with Microsoft Outlook, Word, Power Point, and Excel.
* Strive to continually build knowledge and skills.
* Approachable & always follows up.
* Display a passion for cleanliness.
* Pro-active, self-managing.
* Work irregular hours.
* Travel: Rarely - on average 5% of travel on a quarterly basis
* A valid driver's license will be required for certain locations.
The Executive Housekeeper is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
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