Dispatcher jobs at Mastercorp

Located along Lake Tahoe in the Sierra Nevada, Harrah's and Caesars Republic Lake Tahoe properties are the premier employer of choice. Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US. · Professional and leadership development · Paid breaks and a free meal during each shift · PTO/FTO · Access to the on-site team member gym · Health and Wellness benefits after 90 days of service · On-site Wellness Center and monthly health and wellness initiatives · Employee Assistance Program · Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University · Optional 401(k) plan eligibility after 90 days of service · Sign on bonus for select positions Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds that immerse, inspire and connect you”. We don't perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. JOB SUMMARY: Coordinates all limousine reservations, errands associated with limousine runs, shuttle moves and dispatches for the Transportation department. The dispatcher will be an individual who requires little supervision and acts as a primary support to the Transportation Supervisor KEY JOB FUNCTIONS: · Maintain accurate records of all transportation activities in the department. · Communicate through two-way radio or cellular telephone with limousine and shuttle drivers to ensure constant status and location. · Communicate through a multi-line phone system with other departments and properties to assist both drivers and guests. · Use computer programs to track airline flights, review limousine reservations, find addresses and map driving routes. · Build and maintain the daily limo board. · Order extra limousines from outside companies for special events and areas outside average driving distances when needed. · Control driver overtime and outsourcing to a minimum. · Train newly hired dispatchers on working with radios, all computer programs including Harrah's programs such as CMS, LMS, and answering multi-line phone system and dispatching. · Prioritize guest reservations / dispatches. · Coordinate guest limousine reservation requests with casino hosts and VIP personnel. · Troubleshoot complex problems and resolve any issues in a timely manner. · Answer incoming calls and assist when necessary or direct calls to appropriate areas. · Inspect the limo fleet on a daily basis, maintaining vehicle inspection reports. EDUCATION and/or EXPERIENCE: · College Degree or equivalent work experience preferred with 2 years of demonstrated excellent guest service experience. QUALIFICATIONS: · Ability to multi-task is necessary. · Must be able to obtain a gaming license · Working knowledge of basic computer skills and programs including Microsoft Office Word, Excel, Outlook and Internet required. · Knowledge and use of two-radio, multi-line phone, and cell phone required. · Must be able to communicate effectively in English, in both written and oral forms. · Must have interpersonal skills to deal effectively with all business contacts. · Must have an even tempered demeanor. · Maintain a professional, neat and well-groomed appearance, adhering to Harrah's standards. · Work varied shifts, including weekends and holidays. · Able to work in a fast-paced stressful environment while troubleshooting complex problems. · Must have the ability to effectively manage time and perform multiple tasks simultaneously · Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business · Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. · Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: · Must be able to sit for long periods of time (8 hours). · Must be able to listen and respond to aural cues. · Must have the manual dexterity to operate a computer and other necessary office equipment. · Must be able to maneuver throughout all areas of the property including stairs and escalators. · Must have the ability to push, pull, reach, bend, twist, stoop, and kneel. Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Located along Lake Tahoe in the Sierra Nevada, Harrah's and Caesars Republic Lake Tahoe properties are the premier employer of choice. Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US. * Professional and leadership development * Paid breaks and a free meal during each shift * PTO/FTO * Access to the on-site team member gym * Health and Wellness benefits after 90 days of service * On-site Wellness Center and monthly health and wellness initiatives * Employee Assistance Program * Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University * Optional 401(k) plan eligibility after 90 days of service * Sign on bonus for select positions Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds that immerse, inspire and connect you". We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. JOB SUMMARY: Coordinates all limousine reservations, errands associated with limousine runs, shuttle moves and dispatches for the Transportation department. The dispatcher will be an individual who requires little supervision and acts as a primary support to the Transportation Supervisor KEY JOB FUNCTIONS: * Maintain accurate records of all transportation activities in the department. * Communicate through two-way radio or cellular telephone with limousine and shuttle drivers to ensure constant status and location. * Communicate through a multi-line phone system with other departments and properties to assist both drivers and guests. * Use computer programs to track airline flights, review limousine reservations, find addresses and map driving routes. * Build and maintain the daily limo board. * Order extra limousines from outside companies for special events and areas outside average driving distances when needed. * Control driver overtime and outsourcing to a minimum. * Train newly hired dispatchers on working with radios, all computer programs including Harrah's programs such as CMS, LMS, and answering multi-line phone system and dispatching. * Prioritize guest reservations / dispatches. * Coordinate guest limousine reservation requests with casino hosts and VIP personnel. * Troubleshoot complex problems and resolve any issues in a timely manner. * Answer incoming calls and assist when necessary or direct calls to appropriate areas. * Inspect the limo fleet on a daily basis, maintaining vehicle inspection reports. EDUCATION and/or EXPERIENCE: * College Degree or equivalent work experience preferred with 2 years of demonstrated excellent guest service experience. QUALIFICATIONS: * Ability to multi-task is necessary. * Must be able to obtain a gaming license * Working knowledge of basic computer skills and programs including Microsoft Office Word, Excel, Outlook and Internet required. * Knowledge and use of two-radio, multi-line phone, and cell phone required. * Must be able to communicate effectively in English, in both written and oral forms. * Must have interpersonal skills to deal effectively with all business contacts. * Must have an even tempered demeanor. * Maintain a professional, neat and well-groomed appearance, adhering to Harrah's standards. * Work varied shifts, including weekends and holidays. * Able to work in a fast-paced stressful environment while troubleshooting complex problems. * Must have the ability to effectively manage time and perform multiple tasks simultaneously * Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business * Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. * Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: * Must be able to sit for long periods of time (8 hours). * Must be able to listen and respond to aural cues. * Must have the manual dexterity to operate a computer and other necessary office equipment. * Must be able to maneuver throughout all areas of the property including stairs and escalators. * Must have the ability to push, pull, reach, bend, twist, stoop, and kneel. Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Under the direction of the Manager, Dispatch Shift, the Public Safety Dispatcher is responsible for performing their duties and responsibilities in accordance with all established laws and regulations to include the San Manuel Department of Public (DPS) Safety Policies and Procedures. These duties include operating all radio-telephone transmitting and receiving equipment along with the computer-aided dispatch system; All information must be recorded in a timely, accurate manner, recording all pertinent information for emergency and non-emergency request for service from the Tribal Community, Resort, Casino, Offsite properties; as well as law enforcement agencies, fire, medical or other emergency services. This position uses multiple communications systems to coordinate emergency calls; relay information and assistance; directly coordinates requests involving law enforcement agencies and other emergency response personnel, provides notifications in accordance with predetermined plans across all Departments. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Uses multiple communications systems to coordinate emergency calls and relay information and assistance requests involving law enforcement, fire, emergency service agencies and other Departments. Conducts immediate public safety threat analysis and coordinate with law enforcement and other Enterprise Departments. Broadcast all immediate public safety emergencies and Be On the Lookout (BOLO) information across all radio channels and enter data into the Computer Aided Dispatch Software (CAD) system. 2. Receives, screens, enters, dispatches, and monitors high volume of emergency and non-emergency calls for service through the computer-aided dispatching system for the enterprise; Tribal community; other law enforcement, fire, and emergency services agencies. Tracks availability status of all Public Safety units: maintains regular contact with all units on emergency and non-emergency assignment, maintains and tracks current location of Public Safety units, accurately maintain, and update daily computerized log of all Enterprise field/ facility/units/officers dispatched. 3. Monitors emergency alarm systems, analyzes recorded and live surveillance video of non-gaming activities to detect any suspicious activity which may pose a risk to employees, vendors, guests, Tribal Community or Casino/Resort/Offsite operations. Accurately reads, interprets, inputs and relays information obtained from the Tribal Community, employees, customers, and other law enforcement/public safety personnel into the CAD Software. Makes appropriate risk and safety notifications across the enterprise. 4. Determines the number of public safety units, and which units, to dispatch by considering such factors as time of day, description, and location of calls, units available and probable degree of hazard to Tribe, Public and the responding units. Performs camera checks and inputs Surveillance Technical Work Orders or Malfunction Forms and reports any other problems pertaining to surveillance equipment. 5. Provides support to the Tribal Community through different services to ensure safety; to include Tribal Elder checks during power outage to screen for possible medical or other emergency assistance. Handles Tribal community dispatch services of animal control, environmental factors, and beekeepers. 6. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS High School Diploma or GED is required. Associate in criminal justice related field is preferred. Minimum of three (3) years of experience in high volume customer service environment; including dealing with the public in stressful situations is required. Must be 21 years of age. Prior Law enforcement or Fire Emergency Dispatch experience is strongly preferred. KNOWLEDGE, SKILLS AND ABILITIES (KSA) Include demonstrated functional, technical, or behavioral, leadership competencies (Decision making, collaboration, teamwork, results orientation, communication, building relationships, strategic planning, accountability, integrity, customer service, problem solving, field specific, etc). Ability to multi-task, lead and prioritize effectively in a dynamic, fast-paced environment with demonstrated organizational and time management skills. Must maintain a strict level of confidentiality and act in a manner consistent with all legal and regulatory requirements and in compliance with relevant laws and regulations. Must have excellent written and verbal communication. Bilingual abilities are a plus. Experience conducting, assessing, and mitigating security threats is preferred; Ability to distinguish between emergency and non-emergency calls. Knowledge of basic communications rules and regulations governing operation of radio and telephone transmitting and receiving systems. Knowledge of standard radio broadcasting and dispatch procedures and policies; Knowledge of policies and procedures for receiving and processing emergency and non-emergency calls for service. Knowledge of landmarks on the reservation, tribal properties, and casino locations as well as geographic boundaries and streets on the reservation and in the surrounding area. Knowledge of Public Safety radio codes, ten codes, phonetic alphabet, and practices and procedures; Knowledge of basic criminal and civil law including tribal codes and ordinances. Ability to operate the department's computer, Microsoft Office, and CAD phone systems, and radio equipment. Ability to use creative and proactive problem-solving skills in unusual situations as well as exercise good judgment and make sound decisions quickly in an emergency situation; Ability to effectively communicate with and elicit information from upset and/or irate customers, tribal members, or employees. Ability to listen to incoming phone information or radio information and assimilate spoken instructions and/or information from other Enterprise Public Safety communications dispatchers and/or supervisors. Ability to shut out extraneous information from other radio channels and co-workers, while selectively listening to information recognized as crucial, or of an emergency nature. Ability to understand and follow oral, written, and electronically transmitted instructions. Ability to establish and maintain positive working relationships with communications employees and supervisors, Public Safety personnel, other Enterprise personnel, law enforcement and/or fire department personnel. Pass typing testy at a speed of at least thirty-five (35) words per minute with 90% accuracy. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. Must possess a California Peace Officer Standards & Training (POST) Basic Dispatch Certificate or obtain certification within one year of employment. Select One of the Following: No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. Primary work environment is in a climate-controlled office setting. Work requires travel to attend meetings, trade shows, and conferences. Incumbents may be required to work evening, weekend, and holiday shifts. Must be able to work in a fast-paced, high-demand environment. Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors, or facility. Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit, and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

This is a non-sworn position. This position receives and processes 9-1-1 emergency and non-emergency calls through various methods. Must receive, evaluate, dispatch and process requests for service in a courteous, accurate and efficient manner sometimes without supervision, especially in emergency situations. Responsible for dispatching multiple departments associated with in Lubbock County, seven (7) surrounding jurisdictions and eleven (11) volunteer fire departments. Must be able to, simultaneously, operate multiple software systems and radio channels. Queries and enters information from Texas Crime Information Center (TCIC) and National Crime Information Center (NCIC). Ability to work various day and night time shifts, including weekends, holidays, and mandatory overtime. * Receive emergency service calls from the public requesting police, fire or other emergency service. Respond to radio transmissions, voice instructions and phone conversations simultaneously. * Ability to learn and utilize new technology systems involving, radio, phones, records management, Computer Aided Dispatch (CAD) and state terminal (TCIC/NCIC) * Receive and dispatch calls and messages for units; maintain contact with all units on assignment, maintain accurate status and location of units, maintain daily computerized log of all field calls and units dispatched. * Answer non-emergency calls for assistance; answer routine questions over the phone regarding directions, minor civil issues, policies and procedures; direct calls to Lubbock Sheriff s Office staff, other departments or other agencies as appropriate. * Ability to communicate, evaluate and provide information to both the caller and deputies in a clear and concise manner while under stressful conditions and strict time constraints; utilize various communication techniques to calm callers on the phone to obtain the necessary information. * Enter all relevant radio transmissions in emergency situations directly into the CAD. Ability to handwrite information quickly and accurately when the CAD computer is inoperative. * Determine the number of units, and which units, to dispatch by considering such factors as time of day, description and location of calls, units available, and probable degree of hazard to the responding units. * Ability to simultaneously monitor up to six (6) computer screens and to immediately access each. * Maintain and update all hazardous locations in CAD system; keep abreast of premise history for responding units. * Use telecommunications systems to coordinate emergency calls and relay information and assistance requests involving other emergency agencies. * Monitor and utilize numerous radio frequencies to include volunteer fire departments. * Provide accurate and understandable directions to citizens, deputies and other agencies through knowledge of Lubbock County map. * Enter, update, clear and retrieve information from TCIC/NCIC relating to wanted persons, driver license, criminal history, stolen property, vehicle registration, stolen vehicles, missing persons and other related information. * Receive, respond to and document request from TCIC/NCIC inclusive of verifying warrants, stolen vehicles, orders of protection, stolen articles, quality control messages, and transport notifications. Documenting findings and disseminating to appropriate agency and keeping proper documentation logs. * Ability to read, comprehend, and follow TLETS Operating Manual, TCIC Texas User Specification Pages, NCIC Operating Manual and Criminal Justice Information Services (CJIS) Security Policy. * Ability to learn job related material primarily through observation, structured lectures, and training; understand and follow written and verbal instructions; and to correctly use these instructions during training and while performing dispatching duties. * Make appropriate notification for requests e.g. tow trucks, locksmiths. * Test and inspect equipment as required. * Keep direct supervisor and field supervisors apprised of emergency and unusual situations. * May provide or coordinate staff training; and work with peers to correct deficiencies, as directed. * Ability to maintain confidentiality of sensitive materials, records and conversations. * Performs other duties as assigned to a satisfactory level QUALIFCATION REQUIREMENTS: Must be at least 18 years of age. High school diploma or GED. Minimum of one year of uninterrupted experience in public contact and clerical work. KNOWLEDGE SKILLS AND ABILITIES: Must type at least 45 words per minute. Ability to maintain composure during a high stress situation. Ability to efficiently multi-task in constrictive time frame. Ability to operate multiple computer software programs on multiple screens, simultaneously. Ability to operate standard office equipment and two-way radios. Ability to read, write and speak clearly and precisely. Ability to type at a speed of 45 wpm. PHYSCIAL DEMANDS: The physical demands described must be met by an employee to successfully perform the essential functions of this job. Accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee will be required to read, write, speak clearly and hear. Specific visual abilities are required including close vision for computers and the ability to adjust focusing when necessary. The employee may be required to sit at times in excess of eight (8) hours without scheduled breaks. The employee uses hands, fingers, and arms by reaching, and bends freely. Tasks are commonly performed under conditions that may contribute to emotional stress. Extensive use of headset equipment is required. Pre-employment screening tests to include a psychological exam and audiometric test in both ears. Per NENA standards audiometric testing shall assess hearing thresholds in each ear at each of the following frequencies: 300Hz, 500Hz, 1OOOHz, 2000Hz, 3000Hz, 4000Hz, 6000Hz, 8000Hz. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. General office environment with occasional off-site training. The noise level in this work environment is overall moderate depending on the amount of radio and phone traffic necessary. DISCLAIMER: The above description reflects the details considered necessary to describe the standard functions of this position and should not be constructed as a thorough description of all work requirements. The characteristics of the work environment described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Employment Employer: Lubbock County will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

FLSA: Non-Exempt COMPENSATION SCHEDULE: Link to ******************************************** Educational Support Personnel Compensation PAY GRADE: Range 9 BENEFITS: Our employee benefits package includes medical insurance, dental insurance, vision insurance, health savings accounts, flexible spending accounts, life insurance, accidental death and dismemberment, long term disability, critical illness insurance, and accident insurance. Visit our website for full details. SUPERVISOR: Supervisor or designee. SUMMARY: Receive incoming telephone and/or radio calls regarding emergency and non-emergency situations, determine response requirements, and dispatch appropriate personnel to situations. Accurately enter, update, and retrieve information utilizing computerized data and telephone systems. Relay critical information and messages to and from District sites and personnel and external emergency response agencies. DUTIES AND RESPONSIBILITIES: The following tasks describe the basic functions of the job; not all tasks may be performed by each employee. Duties and assignments may vary based on building assignment and academic year. The following frequencies and percentage of time spent are approximations only. Receive incoming telephone and/or radio calls regarding emergency and non-emergency situations; interrogate requestors to obtain detailed information regarding location and nature to determine the proper response necessary according to protocol. [Daily, 25%] Receive all incoming requests for services through work orders, phone, radio, alarm monitoring, and/or computer messages and assign to proper personnel by radio or other methods according to established procedure. [Daily, 25%] Determine dispatch response requirements and dispatch to appropriate personnel based on relative priorities of situations and protocols, and follow up in accordance with established District policies and procedures. [Daily, 15%] Monitor non-emergency and emergency incidents (accidents, medical situations, alarms, etc.), utilizing maps to determine appropriate asset based on locations. [Daily, 10%] Accurately enter, update, and retrieve information utilizing computerized data and telephone systems regarding status updates, student ridership, student addresses, unit locations, stops locations, GPS coordinates, and bus route coverage. [Daily, 5%] Monitor and relay information from multiple systems including but not limited to: Safe2Tell, security cameras, and building access cards. [Daily, 5%] Relay critical information and messages to and from District sites, to internal administrators, external emergency response agencies, and to all other individuals or groups requiring notifications. [Daily, 5%] Participate in the daily operations management, including assessing driver and para-educator call-outs, driver and para-educator check-in, vehicle availability, assisting bus drivers with route directions, and other assistance as needed. [Daily, 3%] Responsible for recording and tracking information: on-time performance using GPS data, requests, dispatches, work orders, and maintaining files of information relating to emergency calls such as personnel rosters, emergency call-out lists, accidents/incidents, and personnel issues. [Daily, 3%] Maintain access to, and security of, highly sensitive materials. [Daily, 2%] Perform other related duties as assigned or requested. [Daily, 2%] MINIMUM QUALIFICATIONS: High school diploma or equivalent. Dispatch, call center, security, law enforcement, or military experience. Must meet insurability requirements of the Colorado School District Self-Insurance Pool. Basic knowledge of typical office equipment such as telephones, copiers, fax machines, email, etc. Basic knowledge of Microsoft Office and various software applications. Basic knowledge of Department of Transportation (DOT), FMCSA, CDE, and CDL rules and regulations, and state and federal laws applicable to students. Basic knowledge of 2-way radio procedures. Basic knowledge of GPS-Based Automatic Vehicle Location (AVL) systems. Basic organizational skills and ability to multi-task. Basic interpersonal relations skills. Intermediate public relations skills. Intermediate verbal and written communication skills. Ability to operate base radio. Ability to communicate clearly in a timely manner, using professional demeanor and radio etiquette. Ability to work alone and collaboratively in a high stress environment using professional manners, following direction and keeping safety at the forefront of every interaction. Ability to interact with other employees professionally. Ability to assess alternate routes and road hazards. Ability to maintain confidentiality in all aspects of the job to include HIPAA, HITECH, FERPA, other medical information, and student accommodations. Ability to work in a collaborative environment and interact positively and constructively with supervisors, staff members, students, the community, and other District stakeholders. Priority on student safety and customer service to all customers. Criminal background check and fingerprinting required for hire. REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS: All certifications, licenses, and registrations must be valid and unexpired. Colorado driver's license. PREFERRED QUALIFICATIONS: Experience with emergency response. Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds. Bilingual (English and additional language). Racially conscious and culturally competent with the skill, will, capacity, and knowledge to commit to a culture of continuous improvement. PHYSICAL AND MENTAL DEMANDS/WORK ENVIRONMENT: Must be willing to work a flexible schedule, including on-call and shift work. Light physical effort (lifting up to 10 pounds). Frequent standing and walking. Prolonged and confined sitting with limited freedom to move about. Occasional bending. Occasional lifting, pulling, and pushing. Good motor skills. Manual dexterity to operate a computer keyboard. Repetitive motions/reaching. Close, distance, color, and peripheral vision. Visual concentration, depth perception, and ability to adjust focus. Eye/hand coordination. Speaking and hearing. Concentrated reading/writing/mathematics. Typical emergency response/reactive environment. Last Updated: 2020/2021

FLSA: Non-Exempt COMPENSATION SCHEDULE: Link to ******************************************** Educational Support Personnel Compensation PAY GRADE: Range 9 BENEFITS: Our employee benefits package includes medical insurance, dental insurance, vision insurance, health savings accounts, flexible spending accounts, life insurance, accidental death and dismemberment, long term disability, critical illness insurance, and accident insurance. Visit our website for full details. SUPERVISOR: Supervisor or designee. SUMMARY: Receive incoming telephone and/or radio calls regarding emergency and non-emergency situations, determine response requirements, and dispatch appropriate personnel to situations. Accurately enter, update, and retrieve information utilizing computerized data and telephone systems. Relay critical information and messages to and from District sites and personnel and external emergency response agencies. DUTIES AND RESPONSIBILITIES: The following tasks describe the basic functions of the job; not all tasks may be performed by each employee. Duties and assignments may vary based on building assignment and academic year. The following frequencies and percentage of time spent are approximations only. Receive incoming telephone and/or radio calls regarding emergency and non-emergency situations; interrogate requestors to obtain detailed information regarding location and nature to determine the proper response necessary according to protocol. [Daily, 25%] Receive all incoming requests for services through work orders, phone, radio, alarm monitoring, and/or computer messages and assign to proper personnel by radio or other methods according to established procedure. [Daily, 25%] Determine dispatch response requirements and dispatch to appropriate personnel based on relative priorities of situations and protocols, and follow up in accordance with established District policies and procedures. [Daily, 15%] Monitor non-emergency and emergency incidents (accidents, medical situations, alarms, etc.), utilizing maps to determine appropriate asset based on locations. [Daily, 10%] Accurately enter, update, and retrieve information utilizing computerized data and telephone systems regarding status updates, student ridership, student addresses, unit locations, stops locations, GPS coordinates, and bus route coverage. [Daily, 5%] Monitor and relay information from multiple systems including but not limited to: Safe2Tell, security cameras, and building access cards. [Daily, 5%] Relay critical information and messages to and from District sites, to internal administrators, external emergency response agencies, and to all other individuals or groups requiring notifications. [Daily, 5%] Participate in the daily operations management, including assessing driver and para-educator call-outs, driver and para-educator check-in, vehicle availability, assisting bus drivers with route directions, and other assistance as needed. [Daily, 3%] Responsible for recording and tracking information: on-time performance using GPS data, requests, dispatches, work orders, and maintaining files of information relating to emergency calls such as personnel rosters, emergency call-out lists, accidents/incidents, and personnel issues. [Daily, 3%] Maintain access to, and security of, highly sensitive materials. [Daily, 2%] Perform other related duties as assigned or requested. [Daily, 2%] MINIMUM QUALIFICATIONS: High school diploma or equivalent. Dispatch, call center, security, law enforcement, or military experience. Must meet insurability requirements of the Colorado School District Self-Insurance Pool. Basic knowledge of typical office equipment such as telephones, copiers, fax machines, email, etc. Basic knowledge of Microsoft Office and various software applications. Basic knowledge of Department of Transportation (DOT), FMCSA, CDE, and CDL rules and regulations, and state and federal laws applicable to students. Basic knowledge of 2-way radio procedures. Basic knowledge of GPS-Based Automatic Vehicle Location (AVL) systems. Basic organizational skills and ability to multi-task. Basic interpersonal relations skills. Intermediate public relations skills. Intermediate verbal and written communication skills. Ability to operate base radio. Ability to communicate clearly in a timely manner, using professional demeanor and radio etiquette. Ability to work alone and collaboratively in a high stress environment using professional manners, following direction and keeping safety at the forefront of every interaction. Ability to interact with other employees professionally. Ability to assess alternate routes and road hazards. Ability to maintain confidentiality in all aspects of the job to include HIPAA, HITECH, FERPA, other medical information, and student accommodations. Ability to work in a collaborative environment and interact positively and constructively with supervisors, staff members, students, the community, and other District stakeholders. Priority on student safety and customer service to all customers. Criminal background check and fingerprinting required for hire. REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS: All certifications, licenses, and registrations must be valid and unexpired. Colorado driver's license. PREFERRED QUALIFICATIONS: Experience with emergency response. Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds. Bilingual (English and additional language). Racially conscious and culturally competent with the skill, will, capacity, and knowledge to commit to a culture of continuous improvement. PHYSICAL AND MENTAL DEMANDS/WORK ENVIRONMENT: Must be willing to work a flexible schedule, including on-call and shift work. Light physical effort (lifting up to 10 pounds). Frequent standing and walking. Prolonged and confined sitting with limited freedom to move about. Occasional bending. Occasional lifting, pulling, and pushing. Good motor skills. Manual dexterity to operate a computer keyboard. Repetitive motions/reaching. Close, distance, color, and peripheral vision. Visual concentration, depth perception, and ability to adjust focus. Eye/hand coordination. Speaking and hearing. Concentrated reading/writing/mathematics. Typical emergency response/reactive environment. Last Updated: 2020/2021

Bargaining Unit: IAFF Local 1230 Salary: $8,033.38-$10,765.49 monthly $96,400.57-$129,185.97 annually FLSA Overtime: In addition to base pay, Dispatchers receive FLSA overtime pay, which varies between 10%-18%, depending on the FLSA hours for that month. FLSA overtime is the extra dollar amount paid to Dispatchers when their regular work schedule exceeds 40 hours in a workweek. Shift: 24-hour Kelly schedule Location: Pleasant Hill, CA Hybrid/Remote: No * This is a continuous recruitment* Recruitment can close at any time Qualified candidates are encouraged to apply immediately Why join the Contra Costa County Communications Division? Contra Costa County Fire Protection District is a full-service, all-hazards district that operates with a highly trained team of more than 670 firefighters and professional staff, responding from 37 strategically placed fire stations across 582 square miles. Our operational strength includes a diverse fleet of fire engines, ladder trucks, rescues, boats, dozers, and specialized hazardous materials units. We are further supported by elite teams, including FEMA Urban Search & Rescue, Cal OES hazardous materials response, a Type 2IA hand crew, and a paramedic on every response unit. Behind every response is the vital work of our Regional Fire and EMS Communications Center, robust training and wellness programs, and the committed professionals in fleet services, administration, and prevention. Our proactive Fire Prevention Bureau plays a key role in investigations, public education, plan review, and code enforcement-ensuring safety before the emergency ever begins. The Communications Division operates the 911 system for nearly all fire, emergency, and medical calls County-wide and manages the dispatch of first responders to 141,000 fire and EMS incidents annually. The Fire District Dispatcher is responsible for providing general information to the public and screening calls using established Emergency Medical Dispatch (EMD) protocols and dispatching fire apparatus staff to emergency situations. We are looking for someone who is: * Able to multi-task and triage incoming calls and radio communications. * A strong communicator with excellent interpersonal skills who knows how to talk to people, elicit pertinent information, and remain calm in stressful situations. * Committed to career-long learning, and has the ability to receive constructive feedback and apply it in your future work. * Adaptable to learning new technology and has excellent computer skills. * Flexible, highly motivated, mature, and willing to work 24-hour shifts, weekends, and holidays. * A team player who understands and embraces TEAMWORK! What you will typically be responsible for: * Receiving routine and emergency calls for Fire and Medical services. * Processing calls using Medical Protocol Dispatch Systems (MPDS). * Providing pre-arrival instructions to callers (i.e. CPR, childbirth, choking). * Transmitting messages by operating telecommunications and computer equipment. * Maintaining an accurate record of the location and current status of emergency response field units. * Maintaining radio contact with field units and enforcing proper channel control, with discipline and courtesy. * Selecting emergency response field units in accordance with established user agency policies and procedures. A few reasons you might love this job: * You'll be a part of an AMAZING team of dispatchers that take pride in their work. * The 24-hour work schedule allows for more time with your family. * We are a team of the "best of the best" dispatchers in Northern California. * You'll have the opportunity to respond to the field as a part of our Incident Dispatch Team. * · New communications center facility-coming soon A few challenges you might face in this job: * Getting acclimated to the 24-hour Kelly schedule. * Adjusting to a new or different way of dispatching fire and medical units. * Learning a new CAD system, EMD protocols, and new geographical area. Competencies Required: * Decision Making: Choosing optimal courses of action in a timely manner * Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business * Professional & Technical Expertise: Applying technical subject matter to the job * Adaptability: Responding positively to change and modifying behavior as the situation requires * Attention to Detail: Focusing on the details of work content, work steps, and final work products * Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity * Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability * Self-Management: Showing personal organization, self-discipline, and dependability * Informing: Proactively obtaining and sharing information * Listening: Fully comprehending spoken communication * Interpersonal Savvy: Considering and responding appropriately to the needs and feelings of others in different situations * Teamwork: Collaborating with others to achieve shared goals To read the complete job description, please visit the website: ***************************************************************************************************** Specifications This is a continuous recruitment process; eligible candidates may remain on the eligible list for twelve months.License Required: Possession of a valid California Motor Vehicle Operator's License. Out of state valid motor vehicle operator's license will be accepted during the application process. Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate. Certificate: Within three (3) months of employment, must possess and maintain the National Academy of Emergency Medical Dispatch certification through the International Academies of Emergency Dispatch. Experience: Two (2) years of full-time (or the equivalent of full-time) experience operating 9-1-1 telephones, Computer Aided Dispatch (CAD), and radio communications equipment while dispatching public safety emergency services. Performance Requirement: Ability to type at a speed of not less than 40 words per minute at a PC terminal. Other Requirement: Must pass a thorough background investigation and medical screening prior to employment. Desirable: * Certification as an Emergency Medical Dispatcher (EMD) * Application Filing: All applicants must apply on-line at ****************** and submit the information as indicated on the job announcement by the final filing date. Completion of a Supplemental Questionnaire is required. In addition, candidates must attach a typing certificate documenting that they possess the ability to type at a speed of not less than 40 words per minute at a PC terminal. Locations for typing tests can be found here. * Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. * Training and Experience Evaluation: A Training and Experience Evaluation may be used to rank candidates on the eligible list. This will be included in the supplemental questionnaire as a part of the application. (Weighted 100%) For applications received between 3/7/25 - 4/6/25 Training and Experience Evaluation: 4/14/25 For applications received between 4/7/25 - 5/4/25 Training and Experience Evaluation: 5/12/25 For applications received between 5/5/25 - 6/1/25 Training and Experience Evaluation: 6/9/25 For applications received between 6/2/25 - 6/29/25 Training and Experience Evaluation: 7/7/25 For applications received between 6/30/25- 8/5/25 Training and Experience Evaluation: 8/14/25 For applications received between 8/6/25- 8/31/25 Training and Experience Evaluation: 9/9/25 For applications received between 9/1/25- 9/26/25 Training and Experience Evaluation: 10/6/25 For applications received between 9/27/25- 10/24/25 Training and Experience Evaluation: 11/3/25 For applications received between 10/25/25-11/30/25 Training and Experience Evaluation: 12/8/25 For applications received between 12/1/25-12/31/25 Training and Experience Evaluation: 1/12/2026 The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Holly Trieu at ****************. For any technical issues, please contact the GovernmentJobs' applicant support team for assistance at **************. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

Join the NDCP Team and Make a Difference! Unlock Your True Potential! Seeking Dispatcher- Phoenix, AZ Must have a Class A CDL! GREAT SCHEDULES! Monday-Friday 9:30 am to 6:30 pm GREAT PAY! GREAT BENEFITS! Competitive medical and dental insurance plans effective on your date of hire Competitive vision plans effective the first of the month following date of hire Competitive medical/prescription drug and dental insurance plans effective on your date of hire Paid vacation, holidays and personal time off 401(k) retirement savings plan with company matching Tuition discount program Employee discount programs Opportunities to grow your career Why Join Us? At NDCP, we believe that you can make a difference. We offer a supportive and inclusive work environment where your ideas are valued, and your contributions are recognized. Join us to unlock your true potential and embark on a rewarding career journey filled with opportunities for growth and development. Responsibilities Dispatches fleet at distribution center and related hubs ensuring that all routes are staffed appropriately. Reviews time cards and E-time - corrects E-time scans. Tracks status of vehicles and equipment. Reacts to breakdowns and accidents. Checks overages, shortages and damages and corrects with drivers. Maintains accurate records on the movement of goods to store locations. Schedules drivers for next shift. Processes PeopleNet trips from driver computers. Ensures compliance with Department of Transportation Hours of Service. Creates weekly mileage report for all units. Reviews accuracy of shuttle drivers' payroll submissions. Tracks over/under hours for route drivers Qualifications Industry experience or equivalent education High School Diploma or equivalent required. Strong oral and written communications skills Ability to interact well with employees Knowledge of MS Office: Word & Excel 1 - 3 Years of transportation Class A CDL license required

Essential Duties and Responsibilities: Develop customer-focused, cost-effective solutions for reactive delivery requests using route planning software, mapping tools, and local area knowledge. Provide customers with real-time updates and estimated times of arrival (ETA) during the planning process. Maintain accurate and timely updates in JDE Enterprise One Case Management. Assist in implementing and maintaining route and schedule changes. Analyze and review routes to ensure efficiency and adequate resource allocation for excellent service delivery. Collaborate with the dispatch management team to develop tailored solutions for remote or special customer requirements. Ensure reporting systems are updated and maintained accurately and promptly. Monitor daily delivery routes for compliance with routing solutions and resolve issues as needed. Maintain constant communication with drivers to ensure routes are practical and manageable. Audit compliance, address concerns, and implement corrective actions when necessary. Re-optimize routes affected by reactive customer requests using cost-effective strategies. Analyze updates to customer delivery requirements and their impact on routing systems. Qualifications: Minimum 1+ years of experience using dispatch/routing management software (e.g., Ortec, Roadnet, JDE Enterprise One). At least 1+ years of experience in managing a multi-stop dispatch environment and overseeing driver route compliance. Strong analytical skills with the ability to make cost-effective decisions while meeting customer needs. Demonstrated commitment to a “safety-first” work environment. Experience with mapping, route development, and auditing systems. Proficiency in Microsoft Outlook, Excel, and Word; experience with MS Access preferred. Familiarity with importing and exporting data from various systems. Strong problem-solving skills, with a results-driven mindset and accountability for outcomes. Ability to ensure compliance through effective communication, consistent follow-up, and detailed reporting. Experience with pressurized systems and high-pressure cylinder delivery. Education: High School Diploma or GED required. Preferred Experience: 3+ years of work experience, including customer support, with strong communication and critical-thinking skills. Dispatching experience is a plus. Flexibility to work various shifts, overtime, and adapt to changing schedules as needed. NuCO2 provides competitive pay and an exceptional benefits package, including health, dental, disability, and life insurance; paid holidays and vacation; a 401(k)-retirement plan; employee discounts; and opportunities for educational and professional development. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

Essential Duties and Responsibilities: * Develop customer-focused, cost-effective solutions for reactive delivery requests using route planning software, mapping tools, and local area knowledge. * Provide customers with real-time updates and estimated times of arrival (ETA) during the planning process. * Maintain accurate and timely updates in JDE Enterprise One Case Management. * Assist in implementing and maintaining route and schedule changes. * Analyze and review routes to ensure efficiency and adequate resource allocation for excellent service delivery. * Collaborate with the dispatch management team to develop tailored solutions for remote or special customer requirements. * Ensure reporting systems are updated and maintained accurately and promptly. * Monitor daily delivery routes for compliance with routing solutions and resolve issues as needed. * Maintain constant communication with drivers to ensure routes are practical and manageable. Audit compliance, address concerns, and implement corrective actions when necessary. * Re-optimize routes affected by reactive customer requests using cost-effective strategies. * Analyze updates to customer delivery requirements and their impact on routing systems. Qualifications: * Minimum 1+ years of experience using dispatch/routing management software (e.g., Ortec, Roadnet, JDE Enterprise One). * At least 1+ years of experience in managing a multi-stop dispatch environment and overseeing driver route compliance. * Strong analytical skills with the ability to make cost-effective decisions while meeting customer needs. * Demonstrated commitment to a "safety-first" work environment. * Experience with mapping, route development, and auditing systems. * Proficiency in Microsoft Outlook, Excel, and Word; experience with MS Access preferred. * Familiarity with importing and exporting data from various systems. * Strong problem-solving skills, with a results-driven mindset and accountability for outcomes. * Ability to ensure compliance through effective communication, consistent follow-up, and detailed reporting. * Experience with pressurized systems and high-pressure cylinder delivery. Education: * High School Diploma or GED required. Preferred Experience: * 3+ years of work experience, including customer support, with strong communication and critical-thinking skills. * Dispatching experience is a plus. * Flexibility to work various shifts, overtime, and adapt to changing schedules as needed. NuCO2 provides competitive pay and an exceptional benefits package, including health, dental, disability, and life insurance; paid holidays and vacation; a 401(k)-retirement plan; employee discounts; and opportunities for educational and professional development. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

Overview The Mountain Operations Dispatch position works under the direction of the Patrol Director to coordinate phone and radio traffic for all Patrol Operations. Additionally, to coordinate phone and radio traffic as needed throughout the mountain operations. The Dispatcher is often the first point of contact for any emergency or non-emergency call to the Ski Patrol. Dispatchers are often required to manage multiple tasks at once and must possess the ability to remain calm in high-pressure or emergency situations. The Dispatch position does not require medical certifications or prior knowledge of the mountain, knowledge of the mountain. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following: * FACILITATES EMERGENCY AND NON-EMERGENCY COMMUNICATION: * * Receive reports of injured guests and relay information to Ski Patrollers * Assist in the coordination of transporting injured or distressed guests. * Uses phones and radios to transmit and receive operational or emergency information. * Handles and prioritizes multiple simultaneous communication demands. * Requests and communicates with local EMS and other outside agencies. * COMMUNICATES PROFESSIONALLY AND EFFECTIVLEY WITH GUESTS, COWORKERS, VENDORS AND COMMUNITY MEMBERS: * * Announce daily travel plan for Mountain Operations. * Announce ski lift openings, closures, and holds throughout the day via radio and telephone to Mountain Services, Marketing/Snow Reporters, and any other necessary personnel. * Use telephones and two-way radios to contact resort employees. * Assist in the coordination of opening ski terrain throughout the day. * Demonstrates empathy and compassion towards guests and team members alike while maintaining a calm demeanor in distressing situations. * MAINTAINS ACCURATE, DETAILS PAPERWORK PROCESSES AND INCIDENT INVESTIGATIONS: * * Reviews daily paperwork for completeness * Organizes and files daily paperwork. * Coordinates reports for dispatch system. * DEVELOPS AND MAINTAINS A THRORUGH KNOWLEDGE OF THE MOUNTAIN AND OTHER RESORT DEPARTMENTS: * * Comprehensive knowledge of Loon Mountain Ski Patrol Practices and Procedures and Patrol resources. * Comprehensive knowledge of Loon Mountain Operations Practices and Procedures. * Knows the trail map and current trail status. * ASSIST THE PATROL DIRECTOR IN MANAGING PATROL INVENTORY. Qualifications REQUIRED SKILLS AND QUALIFICATIONS: * At least 18 years of age. * High school diploma or GED. * Excellent communication skills. * Kind and professional demeanor. * Exceptional guest service. * Ability to listen and speak clearly and effectively in distressing situations via two-way radio and telephone. * Ability to multi-task. Dispatchers are often coordinating multiple incidents at the same time. * Problem-solving skills and ability to prioritize tasks based on new and changing information. * Typing and computer skills, in a variety of programs.

Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities The Passenger Service Dispatcher oversees the operation and assures Wheelchair Assistants are directed to the flights in the most efficient manner. This position must work as part of the team to assure the proper information is communicated from the clients and passengers to assure timeliness of the agents in arriving for the flights. Continuous planning and timely communication are essential in assuring an effective operation. Receives and prepares tickets at the start of the day and process them for the wheelchair crew. Receives calls from the service crew (wheelchair and client airline crew) throughout the day to track wheelchair location and job status. Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing. Relay work orders, messages, and information to or from work crews using telephones or two-way radios. Primarily responsible for all occurrences related to dispatching wheelchair and walker vehicles Responsible for filling in for Wheelchair Assistants as necessary Qualifications High school diploma/GED or equivalent work experience Must be at least 18 years old Available to work various shifts Ability to obtain an Airport Badge is required Operations experience is preferred Ability to multi-task is required Customer service experience preferred Experienced in dispatching and/or coordinating transportation routes for groups of people Skill in communicating using two-way radio and telephone equipment Computer skills, also Microsoft Office, internet, e-mail, etc. Excel experience preferred. Ability to meet attendance schedule with dependability and consistency. (flexible to work overtime as required) Dispatcher and computer experience preferred Ability to work with private information in a confidential and professional manner Ability to stand for long periods of time Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Pay Rates: $21.00 per hour ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities The Luggage Delivery Dispatcher assures passenger luggage is delivered by coordinating the pick-up and delivery of the luggage between the airline and the passenger. The dispatcher may be required to pick up luggage daily from the airport, coordinate a delivery schedule, assign luggage to drivers and assure the delivery schedule is met. This position will perform associated administrative duties including customer service and customer billing. This is a physically demanding position which requires on-the-job security training and the ability to recieve all applicable airport security badges. Coordinates availability of drivers with the delivery schedulle Dispatch baggage delivery routes efficiently and with a focus on meeting service levels Provides safety guidelines when issuing operating instructions Perform airport baggage sweeps Billing and customer service Regular communication with airline staff and independent contractors Knowledge, Skills and Abilities Required to Perform Essential Functions Qualifications Must be at least 18 years of age Be authorized to work in the United States Must be able to clear a background and drug screen Must be able to lift up to up to 75 lbs consistently throughout the shift Experience in customer service preferred Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers Complete all required training including airport compliance Able to obtain an airport badge Must successfully pass the pre-employment criminal background screening. Must pass pre-employment Drug Testing process. Needs to be familiar and comfortable with computers. Able to work in fast paced, high volume active guest service environment. Baggage Dispatch experience preferred Experience in route planning preferred Ability to work in a high pressured environment Ability to multi-task and resolve operational situations Knowledge of the metropolitan area Strong computer and organization skill Excellent communication skills Available to work weekdays and weekends, night and day shift Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities The Luggage Delivery Dispatcher assures passenger luggage is delivered by coordinating the pick-up and delivery of the luggage between the airline and the passenger. The dispatcher may be required to pick up luggage daily from the airport, coordinate a delivery schedule, assign luggage to drivers and assure the delivery schedule is met. This position will perform associated administrative duties including customer service and customer billing. This is a physically demanding position which requires on-the-job security training and the ability to recieve all applicable airport security badges. Coordinates availability of drivers with the delivery schedulle Dispatch baggage delivery routes efficiently and with a focus on meeting service levels Provides safety guidelines when issuing operating instructions Perform airport baggage sweeps Billing and customer service Regular communication with airline staff and independent contractors Knowledge, Skills and Abilities Required to Perform Essential Functions Qualifications Must be at least 18 years of age Be authorized to work in the United States Must be able to clear a background and drug screen Must be able to lift up to up to 75 lbs consistently throughout the shift Experience in customer service preferred Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers Complete all required training including airport compliance Able to obtain an airport badge Must successfully pass the pre-employment criminal background screening. Must pass pre-employment Drug Testing process. Needs to be familiar and comfortable with computers. Able to work in fast paced, high volume active guest service environment. Baggage Dispatch experience preferred Experience in route planning preferred Ability to work in a high pressured environment Ability to multi-task and resolve operational situations Knowledge of the metropolitan area Strong computer and organization skill Excellent communication skills Available to work weekdays and weekends, night and day shift Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities The Passenger Service Dispatcher oversees the operation and assures Wheelchair Assistants are directed to the flights in the most efficient manner. This position must work as part of the team to assure the proper information is communicated from the clients and passengers to assure timeliness of the agents in arriving for the flights. Continuous planning and timely communication are essential in assuring an effective operation. Receives and prepares tickets at the start of the day and process them for the wheelchair crew. Receives calls from the service crew (wheelchair and client airline crew) throughout the day to track wheelchair location and job status. Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing. Relay work orders, messages, and information to or from work crews using telephones or two-way radios. Primarily responsible for all occurrences related to dispatching wheelchair and walker vehicles Responsible for filling in for Wheelchair Assistants as necessary Qualifications High school diploma/GED or equivalent work experience Must be at least 18 years old Available to work various shifts Ability to obtain an Airport Badge is required Operations experience is preferred Ability to multi-task is required Customer service experience preferred Experienced in dispatching and/or coordinating transportation routes for groups of people Skill in communicating using two-way radio and telephone equipment Computer skills, also Microsoft Office, internet, e-mail, etc. Excel experience preferred. Ability to meet attendance schedule with dependability and consistency. (flexible to work overtime as required) Dispatcher and computer experience preferred Ability to work with private information in a confidential and professional manner Ability to stand for long periods of time Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Salary Range: $16.50 per hour (+ tips) This role is eligible to earn tips in addition to the posted hourly rate. Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities The Passenger Service Dispatcher oversees the operation and assures Wheelchair Assistants are directed to the flights in the most efficient manner. This position must work as part of the team to assure the proper information is communicated from the clients and passengers to assure timeliness of the agents in arriving for the flights. Continuous planning and timely communication are essential in assuring an effective operation. Receives and prepares tickets at the start of the day and process them for the wheelchair crew. Receives calls from the service crew (wheelchair and client airline crew) throughout the day to track wheelchair location and job status. Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing. Relay work orders, messages, and information to or from work crews using telephones or two-way radios. Primarily responsible for all occurrences related to dispatching wheelchair and walker vehicles Responsible for filling in for Wheelchair Assistants as necessary Qualifications High school diploma/GED or equivalent work experience Must be at least 18 years old Available to work various shifts Ability to obtain an Airport Badge is required Operations experience is preferred Ability to multi-task is required Customer service experience preferred Experienced in dispatching and/or coordinating transportation routes for groups of people Skill in communicating using two-way radio and telephone equipment Computer skills, also Microsoft Office, internet, e-mail, etc. Excel experience preferred. Ability to meet attendance schedule with dependability and consistency. (flexible to work overtime as required) Dispatcher and computer experience preferred Ability to work with private information in a confidential and professional manner Ability to stand for long periods of time Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Salary Range: $16.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities The Passenger Service Dispatcher oversees the operation and assures Wheelchair Assistants are directed to the flights in the most efficient manner. This position must work as part of the team to assure the proper information is communicated from the clients and passengers to assure timeliness of the agents in arriving for the flights. Continuous planning and timely communication are essential in assuring an effective operation. Receives and prepares tickets at the start of the day and process them for the wheelchair crew. Receives calls from the service crew (wheelchair and client airline crew) throughout the day to track wheelchair location and job status. Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing. Relay work orders, messages, and information to or from work crews using telephones or two-way radios. Primarily responsible for all occurrences related to dispatching wheelchair and walker vehicles Responsible for filling in for Wheelchair Assistants as necessary Qualifications High school diploma/GED or equivalent work experience Must be at least 18 years old Available to work various shifts Ability to obtain an Airport Badge is required Operations experience is preferred Ability to multi-task is required Customer service experience preferred Experienced in dispatching and/or coordinating transportation routes for groups of people Skill in communicating using two-way radio and telephone equipment Computer skills, also Microsoft Office, internet, e-mail, etc. Excel experience preferred. Ability to meet attendance schedule with dependability and consistency. (flexible to work overtime as required) Dispatcher and computer experience preferred Ability to work with private information in a confidential and professional manner Ability to stand for long periods of time Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities The Passenger Service Dispatcher oversees the operation and assures Wheelchair Assistants are directed to the flights in the most efficient manner. This position must work as part of the team to assure the proper information is communicated from the clients and passengers to assure timeliness of the agents in arriving for the flights. Continuous planning and timely communication are essential in assuring an effective operation. Receives and prepares tickets at the start of the day and process them for the wheelchair crew. Receives calls from the service crew (wheelchair and client airline crew) throughout the day to track wheelchair location and job status. Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing. Relay work orders, messages, and information to or from work crews using telephones or two-way radios. Primarily responsible for all occurrences related to dispatching wheelchair and walker vehicles Responsible for filling in for Wheelchair Assistants as necessary Qualifications High school diploma/GED or equivalent work experience Must be at least 18 years old Available to work various shifts Ability to obtain an Airport Badge is required Operations experience is preferred Ability to multi-task is required Customer service experience preferred Experienced in dispatching and/or coordinating transportation routes for groups of people Skill in communicating using two-way radio and telephone equipment Computer skills, also Microsoft Office, internet, e-mail, etc. Excel experience preferred. Ability to meet attendance schedule with dependability and consistency. (flexible to work overtime as required) Dispatcher and computer experience preferred Ability to work with private information in a confidential and professional manner Ability to stand for long periods of time Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Salary Range: $14.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

The Security Dispatcher is responsible for organizing and dispatching security personnel and other casino personnel as necessary for routine and emergency services as needed. Duties/Responsibilities Provide the highest quality customer service to all guests, employees, departments and vendors. Perform multi-tasking duties while answering and routing telephone and radio calls. Perform routine clerical functions Work independently. Post duty assignments and other information on dispatch board. Maintain confidentiality of all Security, Soboba Casino and Soboba Tribal business. Compile and record data. Use a computer to enter or update data. Use computer aided dispatching system. Constantly communicate via telephone and radio. Report writing, documentation of information in security reports. Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record. Working alongside less experienced Security Dispatcher team members to assist and train them in proper task completion. Perform special projects and other responsibilities, tasks, or duties as requested. Education / Qualifications Must be 21 years of age, or older. High School diploma or equivalent, required. Minimum typing speed of 35 WPM required. Two (2) years of customer service, or one (1) year of customer service, plus one (1) year of PTZ security camera, or dispatch related experience. Ability to remain calm in a stressful environment and challenging circumstances. Ability to work a flexible schedule including days, evenings, weekends, and holidays. Excellent verbal and written communication skills in order to promote a positive and professional image. Familiarity with Microsoft Office products. Must be able to provide evidence of eligibility to work in the United States of America. Certificates, licenses and registration Ability to obtain and maintain a valid Soboba Tribal Gaming Commission License. Required to submit to and obtain negative results on all drug and/or alcohol testing. Valid CA Driver's License with clean driving record (less than 3 points). Soboba Casino Resort Benefits Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following: 401k Plan Basic Life Insurance (employer paid) with the option to purchase Supplemental Life Insurance Medical available to employees at a significantly reduced cost. Dental & Vision paid for the employee. Employee Assistance Program Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs) Paid Time Off Soboba Casino Resort Team Member Recognition including, but not limited to: Reward and Recognition Program (Quarterly, and Annually) Team member Incentives Discounted Team member meal