Mastria Auto Group jobs

About Us: At Mastria Automotive, family values are at the heart of everything we do. We're more than just a workplace; we're a family. We embrace unwavering core values that prioritize the customer experience, family-oriented culture, and professional growth. As a forward-thinking and tech-savvy automotive group, we're looking for Parts Clerks to join our family and embark on a fulfilling career path while upholding our core values. Our Core Values: Dedication - We are punctual, ready, and focused on our tasks. Intelligent - We embrace change and make informed decisions. Resourceful - We creatively solve problems and make practical decisions. Customer-Focused - We prioritize meeting or exceeding customer expectations. Professional - We maintain professionalism and separate personal issues from our work. Ethical - We conduct ourselves with honesty, integrity, and responsibility. Why Join Mastria Auto Group? Competitive Compensation - Earn a rewarding salary with the option for same-day pay. Supportive Work Environment - Be part of a welcoming team atmosphere where collaboration and teamwork are valued. Paid Vacation & Holidays - Take the personal time you deserve. Comprehensive Health Benefits - Medical and dental insurance options to keep you and your family healthy. 401(k) Retirement Plan - Secure your future with employer matching contributions. Free Life Insurance ($50,000 Benefit) - Peace of mind for you and your family, fully provided by Mastria. Employee Vehicle Purchase Program - Access exclusive discounts on vehicle purchases. Professional Growth - Ongoing training, development programs, and clear opportunities for advancement within our growing company. Collaborative Team Environment - Be part of a supportive team that values and recognizes your contributions. Paid Volunteer Day - Receive a paid day off to support the charity of your choice, reflecting our dedication to community service and our role as co-sponsors of employee-driven charitable initiatives. Responsibilities: Sells parts to all customers, over the counter, through the shop, or on the phone. Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner. Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line. Answers phone calls, providing price quotes and other information. Pulls and fills orders from stock. Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. Locates out-of-stock parts from outside source and submit an emergency order, if necessary. Notifies service advisor and the customer when special ordered parts have been received. Makes sure all internal requests for parts are billed on service repair order. Ensures that all charge sales are signed by the customer. Ensures that all customers receive their copy of the invoice. Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. Perform other duties as assigned. Qualifications: Professional demeanor Strong communication skills Highly organized Excellent interpersonal skills High School Diploma or equivalent At least 1 year experience Join our Mastria Auto Group family, where our core values of ethics, professionalism, customer focus, intelligence, dedication, and resourcefulness define our culture. Be a part of the future of automotive parts department by applying now. Start an enriching career journey with us and uphold our unwavering commitment to family, growth, and excellence!

About Us: Mastria Auto Group, with a rich legacy spanning over 50 years, is widely respected in the automotive industry. Our reputation is built on a deep commitment to our employees and customers, guided by our core values of being ethical, professional, customer-focused, intelligent, dedicated, and resourceful. We prioritize work-life balance by closing every day at 6 pm and providing a day off during the week. We are actively seeking motivated and customer focused Subaru Trade-Up Advantage Program Specialist to join our dynamic sales team. If you have a passion for automobiles and enjoy building relationships with customers, we want to hear from you! What We Offer: 5 day work week - 9am to 6pm (Must be able to work Saturdays) Competitive daily compensation with wages on demand. Enjoy a true work-life balance closed on Sundays, with daily closure at 6 pm and a day off during the week. Generous paid vacation and holidays to spend quality time with your loved ones. Free life insurance - $50,000 benefit. Comprehensive medical and dental insurance to care for your family's well-being. 401K with an employer-matched feature for your financial security. An inclusive and supportive team culture that values family principles. Responsibilities: Maintain strong knowledge of current new car inventory, incentives, and Trade-Up offers. Review daily service appointments using the Care Connect Program portal to analyze equity positions and identify qualified customers. Initiate face-to-face conversations to introduce Trade-Up Program and present upgrade opportunities on digital handouts to eligible customers. Explain benefits of trading up to a new Subaru, including updated safety features. Collaborate with service and sales departments to ensure a smooth handoff. Capture and log all customer interactions in CRM with detailed notes and outcomes. Follow up with leads and interested, unsold customers and maintain long-term relationships. Provide backup support on the showroom floor when scheduled/required. Conduct yourself in a professional manner that supports our culture and the Subaru Love Promise. Schedule in-dealership appointments and track activity using our CRM. Present trade values and monthly payment options to customers. Manage process for outbound emails, text messages and phone calls prior to and post customer service visits. Qualifications: Strong interpersonal and communication skills Prior sales or automotive experience is helpful, but not required Comfort with CRM tools, iPad, and general technology Willingness to learn dealership specific tools Professional appearance and a customer-first attitude Self-motivated with a passion for helping people Ability to thrive in a fast-paced environment and multitask across departments Strong follow up skills Prior vehicle sales experience a plus Join our Mastria Auto Group family, where we live and breathe our core values of being ethical, professional, customer-focused, intelligent, dedicated, and resourceful. Apply now to become part of our esteemed and growth-oriented family and advance your career!

About Us: Mastria Auto Group, with a rich legacy spanning over 50 years, is widely respected in the automotive industry. Our reputation is built on a deep commitment to our employees and customers, guided by our core values of being ethical, professional, customer-focused, intelligent, dedicated, and resourceful. As a forward-thinking and tech-savvy automotive group, we're looking for Service Manager to support our automotive service operations. As a Service Manager, you'll play a crucial role in shaping the future of automotive service while upholding our core values. Our Core Values: Customer-Centric : Our customers are at the center of everything we do. We prioritize their needs and satisfaction in every interaction. Family-Oriented : We nurture a family-oriented culture where employees are valued, supported, and treated like family members. Continuous Growth : We believe in continuous growth and learning, providing opportunities for our team to advance their skills and careers. Financial Security : We are committed to increasing compensation as you advance in your career, ensuring financial security for you and your family. What We Offer: Competitive daily compensation with wages on demand Enjoy Sundays off for quality family time and a better work-life balance Access to the latest automotive technology in a family-oriented environment Comprehensive paid training to help you succeed and grow within our family Opportunities for rapid career advancement within our tight-knit team 401K plan with matching options to secure your family's future Paid vacation and holidays to cherish moments with your loved ones Health, dental and vision insurance to protect your family's well-being Paid life insurance Responsibilities: Overseeing day-to-day operations of the automotive service department. Coordinate and schedule service appointments. Interact with customers to gather information about vehicle issues and provide accurate service estimates. Collaborate with technicians to ensure timely completion of repairs and maintenance services. Handle customer inquiries, concerns, and provide updates on service progress. Manage service paperwork, including work orders and invoices. Monitor and maintain inventory levels of parts and suppliers. Assist in implementing and enforcing safety procedures and protocols. Support the Service Manager in analyzing key performance indicators and implementing improvements. Stay informed about industry trends, technologies, and best practices. Qualifications: Previous experience in the automotive service industry. Strong organizational skills and multitasking skills. Excellent customer service and communication abilities. Basic knowledge of automotive systems and repairs. Ability to work effectively in a team environment. Proficient computer skills. Join our Mastria Auto Group family, where our core values of ethics, professionalism, customer focus, intelligence, dedication, and resourcefulness define our culture. Be a part of the future of automotive service by applying now. Start an enriching career journey with us and uphold our unwavering commitment to family, growth, and excellence!

Who we're looking for: We're seeking a master level automotive technician with great problem solving skills! Our Kia store is growing at a rapid rate, so we have a need for technicians at all of our stores. The successful candidate will have a strong attention to detail, be able to multi-task and strong and possess a strong and honest work ethic with a continuous improvement mindset. Flat rate available. Job responsibilities: Communicates with customers to obtain descriptions of vehicle problems and to discuss present and/or future repair requirements. Test drives vehicles and tests components and systems utilizing equipment such as infrared engine analyzers, compression gauges and computerized diagnostic devices. Inspects vehicles for damage and records findings to ensure the necessary repairs can be made. Tests and adjusts repaired systems and equipment to meet manufacturer's performance specifications, ensuring proper and safe operation. Estimates the cost of service and repairs while reviewing work orders. Collaborates with other service team members and service manager to provide excellent service. Performs routine and scheduled maintenance services such as oil changes, lubrications and tune ups while utilizing checklists to ensure all proper components are examined. Able to recognize and safeguard PI Prepare or perform any other duties as assigned by supervisor. Why work for us? We're a family owned company who for over 30 years has provided professional, honest and impeccable service to Massachusetts and our surrounding communities. We value the long term relationships we build with both our clients and our employees. Our family consists of five dealerships stretching from Auburn to Lancaster and Fitchburg Massachusetts. We offer outstanding compensation and employee benefits, regardless of your experience level. In addition, we offer paid vacation, holidays and sick time as well as health, dental, vision and life insurance. If you're looking for career growth, you're in the right place. We're committed to promoting from within and developing our employees to their fullest potential. Driven by leadership rooted in values of trust, honesty and integrity, our company culture is something truly special. We can't wait for you to be a part of it! Ron Bouchard's Auto Stores is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

General Applications: We welcome general applications for consideration. In the event that you do not find a specific position currently posted, you have the opportunity to submit an application for review and inclusion in our database. About our Company: At Ron Bouchard's Auto Stores, we pride ourselves on being a family-owned business that has delivered professional, honest, and impeccable service to the people of Massachusetts and our surrounding communities for over 30 remarkable years. We understand the value of cultivating long-term relationships, not only with our cherished clients but also with our exceptional employees. As a family, we have expanded our reach, encompassing five dealerships that stretch from Auburn to Lancaster and Fitchburg, Massachusetts. When it comes to compensation and benefits, we go above and beyond. We offer outstanding packages that are designed to reward and support our employees, regardless of their experience level. From competitive salaries to comprehensive employee benefits, including health, dental, vision, and life insurance, we ensure that our team is well taken care of. We also understand the importance of work-life balance and provide paid vacation, holidays, and sick time to ensure our employees have the time they need to recharge and enjoy their lives outside of work. If you're dreaming of career growth, you've found the perfect place. We are deeply committed to fostering internal talent and promoting from within our organization. Your professional development matters to us, and we are dedicated to helping you reach your fullest potential. Whether it's through training programs, mentorship opportunities, or ongoing support, we are invested in your success. What truly sets us apart is our unwavering dedication to leadership rooted in trust, honesty, and integrity. Our company culture is a force to be reckoned with, driven by a set of values that create an environment where everyone can thrive. When you join our team, you become part of something extraordinary, where your contributions are valued and recognized. Join us, and together, we will create something exceptional. We can't wait to welcome you into our extraordinary company culture, where trust, honesty, and integrity are the foundation of everything we do. Your journey with us starts here! Ron Bouchard's Auto Stores is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Mastria Auto Group, with a proud history of over 50 years, is widely respected across the automotive industry. Our success is rooted in our unwavering commitment to our employees, customers, and community. Guided by our core values of being ethical, professional, customer-focused, intelligent, dedicated, and resourceful, we strive to create an environment where both people and performance thrive. We prioritize work-life balance by closing daily at 6 pm and providing a designated day off each week. We are now seeking an experienced, strategic, and highly motivated Director of Internet Sales to lead our digital sales operations. This individual will be responsible for driving leads, elevating our online customer experience, managing the Internet Sales team, and partnering with leadership to maximize performance across all digital channels. The ideal candidate is results-driven, process-oriented, and passionate about building high-performing teams while delivering exceptional customer service. What We Offer: • Highly competitive compensation package with wages on demand• A true work-life balance-closed Sundays, daily 6 pm close, and a weekly day off• Generous paid vacation and holidays to support family time and personal wellness• Free life insurance • Comprehensive medical and dental insurance for your family's well-being• 401(k) with employer match to support long-term financial security• A collaborative, supportive team culture built on family values and mutual respect• Long-term stability with opportunities for leadership growth within the organization Key Responsibilities: • Lead, mentor, and develop the Internet Sales team to achieve and exceed monthly and annual targets• Manage all incoming digital leads, ensuring fast response times and a seamless customer experience• Oversee CRM usage, follow-up processes, lead routing, and performance reporting• Collaborate with dealership leadership, BDC, marketing, and sales teams to optimize online conversions• Analyze digital traffic, lead volume, and performance metrics to identify opportunities for improvement• Maintain high standards of professionalism, communication, and accountability across the department• Implement best practices, innovative strategies, and process improvements to drive growth Key Qualities We're Looking For: • A proven leader with experience in automotive internet sales, BDC, or digital retailing• Strong coaching, communication, and team-building skills• Data-driven decision-making and the ability to manage KPIs effectively• A natural motivator who leads by example and drives consistent follow-through• Exceptional customer service mindset and dedication to enhancing the online buying journey• A desire for personal and professional growth - with the ambition to elevate department performance If you are a driven, strategic leader who thrives in a fast-paced environment and wants to grow with a respected, family-driven automotive group, we would love the opportunity to speak with you. Mastria Auto Group offers stability, support, and a clear path to continued success - all we ask is that you bring the passion and vision to lead.

Job DescriptionSalary: $15 - $20 per hour Ron Bouchard's Auto Stores is seeking a motivated and dynamic administrative assistant to support our corporate office on our Lancaster, Massachusetts campus! The primary responsibility of the Administrative Assistant is to assist the Controller in all areas of the day to day tasks of the Dealership: Job Responsibilities: Bill out and process all paperwork on dealer trades. Enter into inventory all new vehicles invoices. Logging and sending daily bank contracts via Fedex. Scan service repair order, parts invoices, deals and any other documents as assigned. Filing of all deal folders, cash receipts, and any other documents as assigned. Post warranty statements. Post monthly factory receivables. Maintain a clean and organized file room, ensuring easy retrieval of deals and documents. Assist department managers with retrieving miscellaneous paperwork; forms, deals, titles, etc Process and track all warranty cancellations and collections. Back up phones as needed. Prepare or perform any other duties as assigned by manager. Compensation and Benefits: Competitive compensation packages Two weeks of paid time off to start, with paid holidays Comprehensive Health, Dental and Vision insurance plans 401(K), Roth 401(K) and company match Employee discounts Recommended Qualifications High school diploma or equivalent. Ability to read and comprehend instructions and information. Excellent written and verbal communication skills. Why work for us? We're a family owned company who for over 30 years has provided professional, honest and impeccable service to Massachusetts and our surrounding communities. We value the long term relationships we build with both our clients and our employees. Our family consists of five dealerships stretching from Auburn to Lancaster and Fitchburg Massachusetts. If you're looking for career growth, you're in the right place. We're committed to promoting from within and developing our employees to their fullest potential.Driven by leadership rooted in values of trust, honesty and integrity, our company culture is something truly special. We can't wait for you to be a part of it! Ron Bouchard's Auto Stores is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. We look forward to hearing about your experience and the opportunity to work together!

Ron Bouchard's Auto Stores is seeking a dynamic and results-driven Automotive Internet Sales Business Development Agent to join our team. If you have a passion for the automotive industry, excellent communication skills, and a knack for building relationships, this may be the perfect opportunity for you! We are looking for a candidate with afternoon and early evening availability to work our closing shifts. As an Automotive BDC Representative, you will be directly responsible for monitoring, following up with potential customer inquiries received via the internet, phone. Outstanding customer service, organization, and follow-through are required. If you have experience as an appointment setter and/or call center experience, we'd love to hear from you! Job Responsibilities: Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or text) Manage Internet sales leads, respond to inquiries in a timely fashion. Schedule appointments with interested buyers for test drives. Disclosing terms of sales with consumers and reviewing sales with dealership management Compensation and Benefits: Competitive compensation packages Two weeks of paid time off to start, with paid holidays Comprehensive Health, Dental and Vision insurance plans 401(K), Roth 401(K) and company match Employee discounts Job Requirements: Previous customer service experience Previous call center and/or Internet sales experience a plus Sales experience is a plus, NOT required Requires strong communication skills in order to work most effectively with customers Why work for us? We're a family owned company who for over 30 years has provided professional, honest and impeccable service to Massachusetts and our surrounding communities. We value the long term relationships we build with both our clients and our employees. Our family consists of five dealerships stretching from Auburn to Lancaster and Fitchburg Massachusetts. If you're looking for career growth, you're in the right place. We're committed to promoting from within and developing our employees to their fullest potential. Driven by leadership rooted in values of trust, honesty and integrity, our company culture is something truly special. We can't wait for you to be a part of it! Ron Bouchard's Auto Stores is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. We look forward to hearing about your experience and the opportunity to work together!

Mastria Auto Group has proudly served the automotive community for over 50 years. As a family-owned business rooted in integrity, professionalism, and customer-first values, we are committed to creating a workplace where employees feel supported, valued, and empowered to grow. Our team culture is built on ethics, intelligence, dedication, and resourcefulness-and we prioritize true work-life balance with a daily closing time of 6 PM and a dedicated day off during the week. As we continue to expand, we're looking for driven and experienced BDC professionals to join our growing team. What We Offer: $100k earning potential Competitive daily compensation with wags on demand Hourly pay + commission + bonuses Enjoy a true work-life balance with daily closure at 6 pm and a day off during the week Generous paid vacation and holidays to spend quality time with your loved ones Comprehensive medical and dental insurance to care for your family's well-being 401K with an employer-matched feature for your financial security An inclusive and supportive team culture that value family principles Responsibilities: Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles. Managing internet inquiries through dealership website and other online channels. Setting up customer appointments for the sales department. Follow through on customer leads and build relationships with clients to close sales Grow internet sales business and expand current customer base; measured through monthly online percentage. Answer customer calls and establish follows-up with sales appointments Respond to internet, phone, text and live chat inquiries Utilize CRM system daily Qualifications: At least 2 year experience Excellent communication and interpersonal skills. Ability to build rapport and establish trust with customers. Self-motivated with a positive and outgoing personality. Basic knowledge of automotive features and specifications. Strong negotiation and closing skills. Valid driver's license and a clean driving record. If you are passionate about delivering exceptional customer service, possess the required qualifications, and are ready to contribute to the success of Mastria Auto Group, we encourage you to apply.

About Us Mastria Auto Group is a family-owned and operated dealership group with over 50 years of trusted service in the automotive industry. We're proud to be expanding our state-of-the-art facilities to better serve our customers and support our growing team. At Mastria, we're committed to excellence, employee development, and creating an environment where teamwork and work-life balance are valued. We're Hiring Automotive Technicians at All Levels! Whether you're just beginning your career or are a seasoned Master Technician, Mastria is the place to grow. Join a fast-paced, supportive team where your skills are valued, your training is invested in, and your future is wide open. What We Offer: Highly competitive pay based on experience and certifications Flat rate and hourly positions available Paid manufacturer training and certification opportunities Brand-new expanded shop with modern equipment and tools Health, dental, and vision insurance Paid vacation and holidays 401(k) with company match Paid life insurance Employee discounts on vehicles, parts, and service Flexible schedules that support work-life balance Your Role: Perform diagnostics, maintenance, and repair work on Hyundai and other vehicles Conduct thorough multi-point inspections to ensure safety and performance Maintain a clean, efficient, and organized work area Accurately document work and communicate with service advisors Stay current with factory bulletins and technical updates Qualifications: Valid driver's license and clean driving record ASE certifications preferred (not required for entry-level) Previous automotive experience (entry to master level) Strong problem-solving skills and attention to detail Positive attitude and a team-first mindset Ready to Accelerate Your Career? We're scheduling interviews now! Apply today and become part of the Mastria service team-where growth, stability, and opportunity come standard.

Ron Bouchard Auto Stores is seeking a dynamic entry level Automotive Parts Advisor / Counterperson to join our team! If you have a passion for the automotive industry, excellent communication skills, and a knack for building relationships, this may be the perfect opportunity for you! As an Automotive Parts Advisor, you will be responsible for assisting customers and internal staff with orders and the selection of parts. You'll provide price quotes and accept payments. You will rely on providing outstanding customer service, true to our brand at Ron Bouchard's Auto Stores. Core Job Responsibilities: Assists customers and internal staff with orders and selection of required or recommended parts, provides price quotes and receives payment/credit authorizations Reviews body shop estimates and orders and ensures parts are available, ordering parts and scheduling shipment, deliveries and pick up Ensures pricing quotes, repair orders, invoices, and insurance estimates are filed and organized Checks associated orders from stock ordering and/or locating out of stock parts from outside sources, submits emergency orders as appropriate Collaborates with service advisor, customers and body shop when parts are received and/or when they may be delivered Verifies all orders are appropriately identified with customers name(s) and job number(s) when received and follows up on back-ordered parts Replenishes assigned inventory daily, verifies will-call and back orders and issues/tracks requested shop tools to technicians Job Qualification Recommendations: Previous customer service experience a plus but not required Knowledge and adherence to safeguarding PI is required at all times Valid unrestricted driver's license and satisfactory driving record huge plus Compensation and Benefits: Competitive compensation packages Two weeks of paid time off to start, with paid holidays Comprehensive Health, Dental and Vision insurance plans 401(K), Roth 401(K) and company match Employee discounts If you're looking for career growth, you're in the right place. We're committed to promoting from within and developing our employees to their fullest potential. Driven by leadership rooted in values of trust, honesty and integrity, our company culture is something truly special. We can't wait for you to be a part of it! Ron Bouchard's Auto Stores is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. We look forward to hearing about your experience and the opportunity to work together!

Job Description About Us: At Mastria Automotive, family values are at the heart of everything we do. We're more than just a workplace; we're a family. We embrace unwavering core values that prioritize the customer experience, family-oriented culture, and professional growth. As a forward-thinking and tech-savvy automotive group, we're looking for Service Advisors to join our family and embark on a fulfilling career path while upholding our core values. As a Service Advisor, you'll play a crucial role in shaping the future of automotive service while upholding our core values. Our Core Values: Dedication - We are punctual, ready, and focused on our tasks. Intelligent - We embrace change and make informed decisions. Resourceful - We creatively solve problems and make practical decisions. Customer-Focused - We prioritize meeting or exceeding customer expectations. Professional - We maintain professionalism and separate personal issues from our work. Ethical - We conduct ourselves with honesty, integrity, and responsibility. Why Join Mastria Auto Group? Competitive Compensation - Earn a rewarding salary with the option for same-day pay. Supportive Work Environment - Be part of a welcoming team atmosphere where collaboration and teamwork are valued. Paid Vacation & Holidays - Take the personal time you deserve. Comprehensive Health Benefits - Medical and dental insurance options to keep you and your family healthy. 401(k) Retirement Plan - Secure your future with employer matching contributions. Free Life Insurance ($50,000 Benefit) - Peace of mind for you and your family, fully provided by Mastria. Employee Vehicle Purchase Program - Access exclusive discounts on vehicle purchases. Professional Growth - Ongoing training, development programs, and clear opportunities for advancement within our growing company. Collaborative Team Environment - Be part of a supportive team that values and recognizes your contributions. Paid Volunteer Day - Receive a paid day off to support the charity of your choice, reflecting our dedication to community service and our role as co-sponsors of employee-driven charitable initiatives. Responsibilities: Schedule service appointments and gather customer and vehicle data, leveraging our modern digital systems. Welcome customers warmly and promptly, showcasing our tech-savvy approach. Document vehicle issues accurately and digitally on repair orders. Use cutting-edge technology to access service history and recommend additional needed services. Advise customers on car care using the latest manufacturer recommendations. Explain completed work and all charges using digital platforms for transparency. Review repair orders electronically, ensuring work is completed and authorizations are noted. Close repair orders efficiently, thanks to our streamlined digital processes. Embrace a culture of continuous improvement and innovation. Qualifications: Outgoing and friendly personality Excellent customer service skills Self-motivated and eager to learn in a tech-driven environment Strong communication skills High energy and enthusiasm for modern automotive service VW or Audi experience preferred, but not required Join our Mastria Auto Group family, where our core values of ethics, professionalism, customer focus, intelligence, dedication, and resourcefulness define our culture. Be a part of the future of automotive service by applying now. Start an enriching career journey with us and uphold our unwavering commitment to family, growth, and excellence!

As an Automotive Sales Consultant with Ron Bouchard's Kia, you'll work in a fast paced store and be the first point of contact with our customers. Using current knowledge of the auto industry, you will work with clients to evaluate their needs and desires while provide exemplary service true to our brand. From showcasing features and warranties to setting up test drives, you will focus on fostering positive and long lasting relationships with each customer. Job Responsibilities: Greet customers warmly and establish a rapport to understand their automotive needs Conduct thorough interviews to identify customers' preferences, budget, and vehicle requirements Maintains an understanding of features and benefits of vehicles within dealership inventory Guide customers through the entire sales process, from initial inquiry to vehicle delivery. Conduct test drives and highlight key features to showcase the value of the vehicles. Collaborate with the finance department to facilitate smooth financing transactions. Foster long-term relationships with customers by providing post-sale support and addressing any concerns or inquiries Maintain a high level of customer satisfaction through effective communication and problem resolution Recommended Qualifications: Bilingual with proficiency in Spanish a plus Previous sales experience is a plus, but not required. We provide on the job training and many and professional development opportunities. Excellent communication and interpersonal skills Self motivated with continual learning mindset A passion for automobiles and a commitment to delivering an exceptional customer experience. Valid driver's license. Compensation and Benefits: Competitive compensation packages Two weeks of paid time off to start, with paid holidays Comprehensive Health, Dental and Vision insurance plans 401(K), Roth 401(K) and company match Employee discounts Why work for us? We're a family owned company who for over 30 years has provided professional, honest and impeccable service to Massachusetts and our surrounding communities. We value the long term relationships we build with both our clients and our employees. Our family consists of five dealerships stretching from Auburn to Lancaster and Fitchburg Massachusetts. If you're looking for career growth, you're in the right place. We're committed to promoting from within and developing our employees to their fullest potential. We're driven by leadership rooted in values of trust, honesty and integrity, our company culture is something truly special. We can't wait for you to be a part of it! Ron Bouchard's Auto Stores is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The primary responsibility of the Used Vehicle Business Development Specialist is to provide timely responses to incoming dealership leads, supporting the sales team. They diligently monitor and proactively follow up on customer inquiries received through internet chat and phone channels, consistently delivering exceptional customer service. This role supports the organization by managing and overseeing the used vehicle inventory to ensure it meets customer demand and expectations. They employ strategic merchandising techniques to make the vehicles visually appealing and enticing to potential buyers. Job Responsibilities: Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or text) Manage Internet sales leads, respond to inquiries in a timely fashion. Prepares vehicles for display and sale by providing quality checks for damage or malfunction. Manages and oversees used vehicle inventory ensuring stock meets company and customer expectations Organizes and prioritizes workflow through computer applications Researches and verifies vehicle information, collaborating with sales consultants or customer requests. Compensation and Benefits: Competitive compensation packages Two weeks of paid time off to start, with paid holidays Comprehensive Health, Dental and Vision insurance plans 401(K), Roth 401(K) and company match Employee discounts Job Requirements: Previous customer service experience Previous call center and/or Internet sales experience a plus Sales experience is a plus, NOT required Requires strong communication skills in order to work most effectively with customers Why work for us? We're a family owned company who for over 30 years has provided professional, honest and impeccable service to Massachusetts and our surrounding communities. We value the long term relationships we build with both our clients and our employees. Our family consists of five dealerships stretching from Auburn to Lancaster and Fitchburg Massachusetts. If you're looking for career growth, you're in the right place. We're committed to promoting from within and developing our employees to their fullest potential. Driven by leadership rooted in values of trust, honesty and integrity, our company culture is something truly special. We can't wait for you to be a part of it! Ron Bouchard's Auto Stores is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. We look forward to hearing about your experience and the opportunity to work together!

About Us: Mastria Auto Group, a family-owned and operated dealership group with over 50 years of trusted service in the automotive industry. We take pride in our commitment to excellence, employee development, and customer satisfaction. Our team environment supports growth, teamwork, and a healthy work-life balance. We're Hiring Automotive Technicians at All Levels! Whether you're just starting your career or you're a seasoned master technician, we want to meet you. Join a dynamic, fast-paced team where your skills are valued and your growth is supported. What We Offer: Highly competitive pay based on experience and certifications Flat rate and hourly positions available Paid manufacturer training and certification opportunities Modern shop with updated equipment and tools Health, dental, and vision insurance Paid vacation and holidays 401(k) with company match Employee discounts on vehicles, parts, and service Flexible work schedule and work-life balance Key Responsibilities: Perform diagnostics, maintenance, and repair work on Hyundai and other vehicles Conduct multi-point inspections and ensure vehicles meet safety standards Maintain a clean and organized work area Document all work performed and communicate clearly with service advisors Stay current with factory technical bulletins and updates Qualifications: Valid driver's license and clean driving record ASE certifications preferred (but not required for entry-level) Previous automotive experience (entry to master level) Strong problem-solving skills and attention to detail Positive attitude and a commitment to teamwork Ready to take the next step in your career? We're actively scheduling interviews and would love to talk with you. Apply today and become part of the Mastria service team!

Job Description About Us: At Mastria Automotive, family values are at the heart of everything we do. We're more than just a workplace; we're a family. We embrace unwavering core values that prioritize the customer experience, family-oriented culture, and professional growth. As a forward-thinking and tech-savvy automotive group, we're looking for Parts Clerks to join our family and embark on a fulfilling career path while upholding our core values. Our Core Values: Dedication - We are punctual, ready, and focused on our tasks. Intelligent - We embrace change and make informed decisions. Resourceful - We creatively solve problems and make practical decisions. Customer-Focused - We prioritize meeting or exceeding customer expectations. Professional - We maintain professionalism and separate personal issues from our work. Ethical - We conduct ourselves with honesty, integrity, and responsibility. Why Join Mastria Auto Group? Competitive Compensation - Earn a rewarding salary with the option for same-day pay. Supportive Work Environment - Be part of a welcoming team atmosphere where collaboration and teamwork are valued. Paid Vacation & Holidays - Take the personal time you deserve. Comprehensive Health Benefits - Medical and dental insurance options to keep you and your family healthy. 401(k) Retirement Plan - Secure your future with employer matching contributions. Free Life Insurance ($50,000 Benefit) - Peace of mind for you and your family, fully provided by Mastria. Employee Vehicle Purchase Program - Access exclusive discounts on vehicle purchases. Professional Growth - Ongoing training, development programs, and clear opportunities for advancement within our growing company. Collaborative Team Environment - Be part of a supportive team that values and recognizes your contributions. Paid Volunteer Day - Receive a paid day off to support the charity of your choice, reflecting our dedication to community service and our role as co-sponsors of employee-driven charitable initiatives. Responsibilities: Sells parts to all customers, over the counter, through the shop, or on the phone. Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner. Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line. Answers phone calls, providing price quotes and other information. Pulls and fills orders from stock. Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. Locates out-of-stock parts from outside source and submit an emergency order, if necessary. Notifies service advisor and the customer when special ordered parts have been received. Makes sure all internal requests for parts are billed on service repair order. Ensures that all charge sales are signed by the customer. Ensures that all customers receive their copy of the invoice. Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. Perform other duties as assigned. Qualifications: Professional demeanor Strong communication skills Highly organized Excellent interpersonal skills High School Diploma or equivalent At least 1 year experience Join our Mastria Auto Group family, where our core values of ethics, professionalism, customer focus, intelligence, dedication, and resourcefulness define our culture. Be a part of the future of automotive parts department by applying now. Start an enriching career journey with us and uphold our unwavering commitment to family, growth, and excellence!

Job Description About Us: Mastria Auto Group, with a rich legacy spanning over 50 years, is widely respected in the automotive industry. Our reputation is built on a deep commitment to our employees and customers, guided by our core values of being ethical, professional, customer-focused, intelligent, dedicated, and resourceful. We prioritize work-life balance by closing every day at 6 pm and providing a day off during the week. We are actively seeking motivated and customer focused Subaru Trade-Up Advantage Program Specialist to join our dynamic sales team. If you have a passion for automobiles and enjoy building relationships with customers, we want to hear from you! What We Offer: 5 day work week - 9am to 6pm (Must be able to work Saturdays) Competitive daily compensation with wages on demand. Enjoy a true work-life balance closed on Sundays, with daily closure at 6 pm and a day off during the week. Generous paid vacation and holidays to spend quality time with your loved ones. Free life insurance - $50,000 benefit. Comprehensive medical and dental insurance to care for your family's well-being. 401K with an employer-matched feature for your financial security. An inclusive and supportive team culture that values family principles. Responsibilities: Maintain strong knowledge of current new car inventory, incentives, and Trade-Up offers. Review daily service appointments using the Care Connect Program portal to analyze equity positions and identify qualified customers. Initiate face-to-face conversations to introduce Trade-Up Program and present upgrade opportunities on digital handouts to eligible customers. Explain benefits of trading up to a new Subaru, including updated safety features. Collaborate with service and sales departments to ensure a smooth handoff. Capture and log all customer interactions in CRM with detailed notes and outcomes. Follow up with leads and interested, unsold customers and maintain long-term relationships. Provide backup support on the showroom floor when scheduled/required. Conduct yourself in a professional manner that supports our culture and the Subaru Love Promise. Schedule in-dealership appointments and track activity using our CRM. Present trade values and monthly payment options to customers. Manage process for outbound emails, text messages and phone calls prior to and post customer service visits. Qualifications: Strong interpersonal and communication skills Prior sales or automotive experience is helpful, but not required Comfort with CRM tools, iPad, and general technology Willingness to learn dealership specific tools Professional appearance and a customer-first attitude Self-motivated with a passion for helping people Ability to thrive in a fast-paced environment and multitask across departments Strong follow up skills Prior vehicle sales experience a plus Join our Mastria Auto Group family, where we live and breathe our core values of being ethical, professional, customer-focused, intelligent, dedicated, and resourceful. Apply now to become part of our esteemed and growth-oriented family and advance your career!

Job Description About Us: Mastria Auto Group, with a rich legacy spanning over 50 years, is widely respected in the automotive industry. Our reputation is built on a deep commitment to our employees and customers, guided by our core values of being ethical, professional, customer-focused, intelligent, dedicated, and resourceful. We prioritize work-life balance by closing every day at 6 pm and providing a day off during the week. We are actively seeking motivated and customer focused Sales Advisor to join our dynamic sales team. If you have a passion for automobiles and enjoy building relationships with customers, we want to hear from you! What We Offer: Competitive daily compensation with wages on demand Enjoy a true work-life balance with daily closure at 6 pm, closed on Sunday, and day off during the week Generous paid vacation and holidays to spend quality time with your loved ones Paid life insurance Comprehensive medical and dental insurance to care for your family's well-being 401K with an employer-matched feature for your financial security An inclusive and supportive team culture that value family principles Career Path: At Mastria Auto Group, we believe in nurturing talent and providing a clear career path. As a Client Advisors, you'll have the opportunity to several roles including Client Advisor or Sales Manager, taking your career to the next level within our esteemed family. Our commitment to your development includes: Advanced Training: Ongoing training to enhance your leadership skills and sales expertise. Leadership Opportunities: A pathway to becoming a Manager. Financial Growth: As you progress in your career, your compensation will reflect your increased responsibilities and contributions. Responsibilities: Committed to becoming an expert by gaining in-depth knowledge of our brand's vehicles, accessories, and technology. Has a full knowledge and understanding of our company history and its values Gives customers in depth information on the owner's manual and warranty Can demonstrate features of the vehicle, show the customer navigation systems, Bluetooth, etc. Follow up with customers to ensure complete satisfaction Can conduct a dealership orientation welcome tour - introducing customers to various points of interest of the dealership. Give customers a full demonstration of all the services Mastria has to offer. Qualifications: The ideal candidate must have a strong desire to succeed. We're looking for a friendly, tech-savvy individual to fill our Sales Advisor position. This role if heavily focused on customer service. You don't have to have automotive experience to be successful, but you should have experience providing exceptional customer service. Prior experience working with customers and providing an exceptional experience Steady work history and the commitment to starting a new career Outgoing personality with expertise at developing relationships (i.e., a “people person”) Excellent appearance, verbal/written communication, strong negotiation and presentation skills Technology savvy Valid U.S. Driver's license Join our Mastria Auto Group family, where we live and breathe our core values of being ethical, professional, customer-focused, intelligent, dedicated, and resourceful. Apply now to become part of our esteemed and growth-oriented family and advance your career from Client Advisor to Sales Manager!

About Us: At Mastria Automotive, family values are at the heart of everything we do. We're more than just a workplace; we're a family. We embrace unwavering core values that prioritize the customer experience, family-oriented culture, and professional growth. As a forward-thinking and tech-savvy automotive group, we're looking for Service Advisors to join our family and embark on a fulfilling career path while upholding our core values. As a Service Advisor, you'll play a crucial role in shaping the future of automotive service while upholding our core values. Our Core Values: Dedication - We are punctual, ready, and focused on our tasks. Intelligent - We embrace change and make informed decisions. Resourceful - We creatively solve problems and make practical decisions. Customer-Focused - We prioritize meeting or exceeding customer expectations. Professional - We maintain professionalism and separate personal issues from our work. Ethical - We conduct ourselves with honesty, integrity, and responsibility. Why Join Mastria Auto Group? Competitive Compensation - Earn a rewarding salary with the option for same-day pay. Supportive Work Environment - Be part of a welcoming team atmosphere where collaboration and teamwork are valued. Paid Vacation & Holidays - Take the personal time you deserve. Comprehensive Health Benefits - Medical and dental insurance options to keep you and your family healthy. 401(k) Retirement Plan - Secure your future with employer matching contributions. Free Life Insurance ($50,000 Benefit) - Peace of mind for you and your family, fully provided by Mastria. Employee Vehicle Purchase Program - Access exclusive discounts on vehicle purchases. Professional Growth - Ongoing training, development programs, and clear opportunities for advancement within our growing company. Collaborative Team Environment - Be part of a supportive team that values and recognizes your contributions. Paid Volunteer Day - Receive a paid day off to support the charity of your choice, reflecting our dedication to community service and our role as co-sponsors of employee-driven charitable initiatives. Responsibilities: Schedule service appointments and gather customer and vehicle data, leveraging our modern digital systems. Welcome customers warmly and promptly, showcasing our tech-savvy approach. Document vehicle issues accurately and digitally on repair orders. Use cutting-edge technology to access service history and recommend additional needed services. Advise customers on car care using the latest manufacturer recommendations. Explain completed work and all charges using digital platforms for transparency. Review repair orders electronically, ensuring work is completed and authorizations are noted. Close repair orders efficiently, thanks to our streamlined digital processes. Embrace a culture of continuous improvement and innovation. Qualifications: Outgoing and friendly personality Excellent customer service skills Self-motivated and eager to learn in a tech-driven environment Strong communication skills High energy and enthusiasm for modern automotive service VW or Audi experience preferred, but not required Join our Mastria Auto Group family, where our core values of ethics, professionalism, customer focus, intelligence, dedication, and resourcefulness define our culture. Be a part of the future of automotive service by applying now. Start an enriching career journey with us and uphold our unwavering commitment to family, growth, and excellence!