Customer Service Representative
Remote or Brandon, FL job
We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Pay $18/HR (Monday-Friday Day Shift)
Work Environment: In-office training for 10 weeks. After successful training this position will become work from home.
Additional Info:
Must have reliable transportation and home internet access
Must have Long Term Care, Medicare, or Medicaid experience for this role
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Excellent communication skills and Microsoft Office Suite
Commercial Millwork Sales Engineer
Remote or Atlanta, GA job
Stevens Industries, national leader in wood and laminated products, is expanding in the healthcare construction market. We're seeking an experienced sales professional and construction project manager to lead business development for Design-Tex, AStevens Industries Company, focusing on Casework and Millwork for hospitals, clinics, and medical office buildings in the Charlotte, NC area and Southeastern United States. This is a remote position based in the Charlotte, NC location with some travel.
Key Responsibilities:
Identify and pursue sales opportunities in healthcare construction
Build relationships with architects, contractors, and healthcare systems
Interpret architectural plans and collaborate with internal teams on bids
Present solutions tailored to healthcare-specific needs
Requirements
Experience in B2B or construction sales, ideally in healthcare or hospital design/build
Bachelor's degree in Construction Management, Business, Healthcare Admin, or related field preferred but not required
Strong communication and negotiation skills with a consultative sales approach
Ability to read and interpret architectural drawings and specs
Self-starter with the ability to manage multiple projects and timelines
BENEFITS:
We believe great people deserve great rewards. Our comprehensive benefits package reflects our commitment to supporting your health, financial well-being, and work-life balance:
• Highly Competitive Salary + Performance-Based Bonus Program
• On-Demand Pay: Get access to your earned wages before payday
• 100% Company-Paid Health, Life, and Disability Insurance - no cost to you
• Generous Paid Time Off plus 9 Paid Holidays to recharge and enjoy life
• 200% 401(k) Company Match - double your retirement savings
• Annual Profit-Sharing Bonuses - because your success drives ours
• Company Stock Options - share in the growth you help create
• Dental & Vision Insurance for complete peace of mind
• Health Savings Account (HSA) with Company Contributions
• On-Site Childcare available for employees' children and grandchildren
• Tuition & Education Assistance to help you grow professionally
• Additional Employee Perks such as fitness club reimbursement, retail discounts, company apparel, special employee events and meals, and more
Recognized as one of the fastest growing furniture and cabinet manufacturers in the United States, Stevens Industries, Inc. is a world-class manufacturer of wood and laminated products. We're dedicated to innovation, technological advancement, and beauty in functionality. Founded in 1956 and 100% employee owned, we credit our achievements to a focused path and our talented, passionate employee owners.
Stevens Industries, Inc. is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
The pay range provided represents the expected compensation for this position. Actual pay will be determined based on factors such as experience, skills, and qualifications, while maintaining fairness with internal pay structures. We ensure compliance with all applicable wage and hour laws, including those related to minimum pay requirements.
Service Administrator
Norfolk, VA job
Job Title: Service Administrator
FLSA Status: Non-Exempt
This is a FULL-TIME position
Air Control Concepts is more than just a collection of firms, we are a community of forward-thinking experts committed to excellence, innovation, and collaboration. With a focus on commercial HVAC representation, we bring together esteemed entities from diverse regions, each boasting decades of invaluable experience.
We understand that success in the HVAC industry goes beyond individual accomplishments. That's why we believe in the power of unity and collaboration. By leveraging our collective assets, knowledge, and resources, we empower our member firms to deliver unparalleled service, safety, and efficiency to clients across healthcare, commercial, and residential sectors.
Job description
We are seeking a highly organized and detail-oriented individual to join our administrative team. The ideal candidate will be responsible for providing comprehensive administrative support including but not limited to, invoicing, contract management, and accounts receivable. This role requires strong communication skills, proficiency in Microsoft Suite, and adaptability to be able to assist across departments.
Essential Duties and Responsibilities:
Invoicing as per specific customer requirements.
Utilizing service software to maintain customer accounts.
Creating and managing maintenance contracts.
Depositing and entering customer payments.
Follow up on past due invoices.
Providing exceptional customer support.
Creation and management of purchase orders, as needed.
Data entry, document preparation, and reporting.
Office duties, such as filing, copying, scanning.
Experience and Requirements:
Proven experience in an administrative role or similar position.
Strong organizational skills with the ability to multitask effectively.
Proficiency in Microsoft applications.
Excellent written and verbal communication skills.
Strong attention to detail.
Ability to work independently as well as part of a team.
A proactive attitude towards problem-solving and process improvement.
Benefits:
We offer a competitive and comprehensive benefits package, including:
Health & Wellness - Medical, dental, vision, and life insurance coverage to support your well-being.
Financial Security - 401(k) retirement plan with company match and short/long-term disability coverage.
Work-Life Balance - Paid time off (PTO), paid holidays, and an employee assistance program (EAP).
Professional Development - Ongoing training opportunities and support for continuing education
Air control Concepts is an equal employment opportunity Employer.
Human Resources Administrator
Bristol, VA job
Electro-Mechanical LLC is hiring a detail-oriented and results-driven Human Resources Administrator to support our Human Resources department across multiple divisions. This on-site role requires excellent organizational and communication skills, proficiency in HR systems, and the ability to collaborate across the organization. The HR Administrator will assist in recruiting, onboarding, payroll, employee relations, compliance, and employee engagement programs, ensuring smooth HR operations and adherence to company policies and regulatory requirements.
The ideal candidate has an Associate Degree in Business or Human Resource Administration (or equivalent experience), proficiency in HRIS systems, strong administrative skills, and the ability to maintain confidentiality while working in a fast-paced manufacturing environment.
Position Responsibilities:
The HR Administrator's primary responsibility is to assist the HR department in executing various HR programs and procedures for all designated divisions. This includes maintaining HR records, supporting payroll processing, coordinating recruiting and onboarding, assisting with employee engagement initiatives, and ensuring compliance with federal and state employment laws.
The HR Administrator will also support performance management, safety and quality initiatives, company-wide communications, and HR reporting, while providing professional support to employees and leadership.
Key Responsibilities:
Comprehend and follow procedures, standard practice instructions, and other written and verbal instructions.
Professionally administer incoming calls and inquiries, ensuring questions are resolved or directed appropriately.
Maintain the Human Resource Information System and personnel records (including I-9 files), ensuring compliance with company policies and government regulations.
Obtain, review, and submit weekly payroll information for the location to the Payroll Manager, ensuring accuracy and timely processing.
Assist in recruitment efforts, including processing applications, coordinating screenings, conducting reference checks, and working with staffing agencies.
Conduct new hire orientations, benefit sign-ups, and assist with onboarding activities.
Support employee engagement activities and communications, including recognition programs, events, and surveys.
Assist with compliance in federal and state employment laws, including recordkeeping, leave administration (FMLA/ADA), and required postings.
Maintain HR-related metrics and dashboards (e.g., retention, turnover, training completion) to support continuous improvement initiatives.
Provide administrative support for performance management, corrective actions, and employee relations documentation under HR Manager guidance.
Assist with onboarding and offboarding in digital HR platforms, ensuring smooth processes for both in-person and remote employees.
Maintain confidentiality of employee information and uphold data security best practices, particularly in digital HR systems.
Generate necessary reports (monthly, quarterly, annual) to support HR and corporate requirements.
Participate in safety and quality initiatives and support HR's role in company-wide compliance programs.
Present at employee Job Talks on topics such as safety focus, new initiatives, upcoming events, policy updates, and other organizational communications.
Educational and Experience Requirements:
Two (2) years in a related field with an Associate Degree in Business or Human Resource Administration, or an equivalent combination of education, training, skills, and experience.
The Human Resource Manager can determine whether education and training are equivalent based on experience.
Additional Requirements:
Excellent phone etiquette and communication skills.
Proficiency in MS Office (Word, Excel, Outlook, Access).
Experience with HRIS/HR software (e.g., ADP, Paycom, or similar).
Familiarity with electronic onboarding and payroll systems.
Strong organizational skills to manage multiple priorities in a fast-paced environment.
Ability to maintain strict confidentiality and handle sensitive information appropriately.
Comfortable speaking in group settings and delivering clear, professional presentations.
About the Company:
Electro-Mechanical LLC is committed to fostering a positive and collaborative work environment. All team members are expected to uphold EMC's core principles and contribute positively to the company culture.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed
Licensed Practical Nurse, LPN
Bluefield, VA job
Overview: FULL-TIME LPNs / 12-HOUR SHIFTS! / FLEXIBLE SCHEDULES!7:00 AM-7:00 PM & 7:00 PM -7:00 AM ASK ABOUT THE MOD COMP PROGRAM! At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve. Responsibilities: Under the direction of a Registered Nurse (RN), the Licensed Practical Nurse delivers efficient and effective nursing care while achieving positive clinical outcomes and patient/family satisfaction. *Evaluate patients/residents to collect data, observe condition and report changes in condition.
*Contribute to nursing assessments and care planning.
*Administer medications and performs treatments per physician orders.
*Supervise and monitor patient care provided by unlicensed staff. Qualifications: *Must be a graduate of an approved school for practical or vocational nursing.
*Must be currently licensed by the State Board of Nursing or pending licensed practical nurse licensure.
*Must maintain current BLS/CPR certification if employed at a skilled nursing center or as required by the state of practice if an assisted living facility. Benefits:
*Variable compensation plans
*Tuition, Travel, and Wireless Service Discounts
*Employee Assistance Program to support mental health
*Employee Foundation to financially assist through unforeseen hardships
*Diverse, Equitable, and Inclusive (DEI) workplace with DEI committee. DEI is a part of our company's DNA.
*Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off We also offer several voluntary insurances, such as:
*Pet Insurance
*Term and Whole Life Insurance
*Short-term Disability
*Hospital Indemnity
*Personal Accident
*Critical Illness
*Cancer Coverage*Nursing Tuition Assistance Program Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service. Posted Salary Range: USD $27.00 - USD $30.00 /Hr.
Executive Administrative Assistant with Accounting Duties
Remote or Saint Petersburg, FL job
About the Role:
We are seeking a detail-oriented and organized individual to join our team as an Executive Administrative Assistant with a strong focus on accounting support. This role is ideal for someone who thrives in a remote work environment and is comfortable managing both administrative and financial responsibilities for a fast-paced, technology-driven professional services firm.
Key Responsibilities:
· Provide administrative support to ensure efficient operation of the remote office.
· Update the QuickBooks financial system daily, following generally accepted accounting principles (GAAP).
· Create and manage purchase orders and ensure employee time is accurately entered in QuickBooks.
· Run bi-weekly payroll using Insperity, and serve as the primary liaison for any payroll-related issues.
· Prepare and submit local and state sales and withholding tax reports.
· Collaborate with the Accounting team to ensure timely and accurate invoicing.
· Follow up with clients regarding invoicing discrepancies and late payments.
· Answer and direct phone calls, take messages, and manage professional correspondence.
· Schedule and coordinate meetings, manage calendars, and assist with logistics as needed.
· Perform data entry, transcribe documents, and maintain organized electronic and hard copy filing systems.
· Prepare and edit documents, including memos, reports, and emails.
· Maintain and update employee records and assist in compiling internal reports.
· Keep internal policies and procedures documentation current and accessible.
Qualifications & Experience:
· Bachelor's degree in Accounting or a related field is highly preferred.
· Proven experience in an administrative support role with financial responsibilities.
· Hands-on experience with QuickBooks and Insperity payroll processing is required.
· Strong proficiency in Microsoft Office (Word, Outlook, and especially Excel).
· Excellent organizational skills with strong attention to detail and accuracy.
· Professional communication skills-both written and verbal.
· Ability to work independently, prioritize tasks, and meet deadlines in a remote environment.
· Experience handling sensitive financial and HR information with discretion.
· Experience working for a professional services consultancy-especially in the technology or software sector-is a strong plus.
Why Join Us?
This is an excellent opportunity to apply your accounting education and administrative skills in a growing technology consulting company. We offer competitive pay, a flexible remote work environment, and a collaborative, mission-driven team culture.
To Apply:
Please submit your resume and a brief cover letter highlighting your relevant experience-especially with QuickBooks, Insperity, and any work in the technology or professional services space. We look forward to hearing from you!
Senior Business Operations & Planning Manager
Richmond, VA job
The Sr. Business Operations and Planning Manager plays a critical leadership role in ensuring the efficient and compliant flow of raw materials, intermediates, and finished goods within a chemical manufacturing facility. This position oversees warehouse management, material handling, and master scheduling to support production continuity, regulatory compliance, and customer satisfaction. The ideal candidate brings deep experience in supply chain operations within a continuous manufacturing environment and excels at cross-functional collaboration and continuous improvement.
Key Responsibilities:
Warehouse Management
Lead all warehouse operations, including receiving, storage, inventory control, and outbound logistics for hazardous and non-hazardous materials.
Ensure compliance with OSHA, EPA, DOT, and other regulatory requirements related to chemical storage and handling.
Implement and maintain best practices in warehouse layout, labeling, and segregation of materials to support safety and efficiency.
Material Handling
Oversee the safe and efficient movement of raw materials, intermediates, and finished goods across the site.
Collaborate with HSE and engineering teams to ensure proper handling of flammable, corrosive, and reactive substances.
Optimize material flow to minimize waste, reduce handling time, and support lean manufacturing principles.
Master Scheduling
Develop and maintain the site's master production schedule in alignment with demand forecasts, inventory targets, and production capacity.
Coordinate closely with production, procurement, and quality teams to ensure schedule adherence and timely delivery of customer orders.
Monitor and adjust schedules based on changes in demand, supply disruptions, or equipment availability.
Leadership & Collaboration
Lead and develop a high-performing planning and logistics team.
Serve as the primary liaison between site operations and corporate supply chain functions.
Drive cross-functional initiatives to improve planning accuracy, reduce lead times, and enhance service levels.
Continuous Improvement
Identify and implement process improvements using lean, Six Sigma, or other methodologies.
Leverage data analytics and ERP/WMS systems to drive decision-making and performance tracking.
Support digital transformation initiatives related to supply chain planning and logistics.
Qualifications:
Bachelor's degree in Supply Chain Management, Chemical Engineering, Operations, or related field (Master's preferred).
7+ years of experience in supply chain or operations roles within chemical or process manufacturing, with at least 3 years in a leadership capacity.
Strong knowledge of regulatory requirements for chemical storage, handling, and transportation.
Proficiency in ERP (e.g., SAP, Oracle, MRP) and warehouse management systems.
APICS, Six Sigma, or PMP certification is a plus.
Preferred Competencies:
Regulatory Compliance (OSHA, EPA, DOT)
Hazardous Materials Handling
Production Planning & Scheduling
Inventory Optimization
Cross-Functional Leadership
Lean Manufacturing / Six Sigma
Data-Driven Decision Making
The expected base pay for this position is $130,700 - $196,100
Field Service Technician
Remote or Covington, KY job
About R.A. Jones and Coesia
R.A Jones, headquartered in Covington, KY, is a global leader in the design and manufacturing of primary and secondary packaging machinery for the beverage, chemicals, food, pharma & healthcare, and industrial goods industries. R.A Jones offers an extensive portfolio of solutions for applications in aerosol filling, cartoning and box filling, chub packing, cup filling, pouching and modified atmosphere packaging. R.A Jones is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy.
Coesia has operating units in 36 countries, a turnover of 2,015 million euros in 2022 and over 8,000 employees.
About the Role
We are seeking highly skilled electro-mechanical individuals who will be able to perform on-site and telephone support, training, and repair service for R.A Jones customers.This individual will perform field service functions for manufactured equipment and any equipment sold with a warranty. Service work may include, but not limited to, troubleshooting electrical and mechanical systems, PLC programming, wiring, circuit analysis, routine maintenance, repairs, modifications, machine setup, or training of customer personnel.
What You Need to Be Successful
Proficient in field service for major food and filling machines with a strong working knowledge of electrical and mechanical systems.
Diagnose and repair electrical control systems, including PLCs, HMIs, and motor control circuits.
Install and configure sensors, actuators, and other electrical components as required.
Start-up of machines in customer plants, ensuring all electro-mechanical components are properly configured.
Training customer personnel to properly operate and maintain machines with an emphasis on electrical troubleshooting and system integration.
Assistance to customers when there is an electrical or mechanical breakdown.
Performance of contracted or periodic maintenance of machines, including electrical diagnostics and calibration.
Attainment of a working knowledge of all assigned equipment in the field.
Customer check-out demonstrations at Packaging Technologies prior to machine shipments.
Train customer personnel to properly operate and maintain equipment (Formal & Informal).
Contact customers to maintain service and equipment needs.
Assists parts department in determining part numbers as needed by customer.
Advises customers of the latest electrical upgrades for their machines, including preventative maintenance programs and training opportunities.
Assist with customers for assistance with technical troubleshooting involving electrical and mechanical systems.
Support training for new service personnel, focusing on electrical troubleshooting skills.
Recommend equipment changes to engineering and represent customer service and engineering departments in the field.
Performs all other duties as assigned.
What You Need to Be Successful
Strong understanding of electrical systems, PLC programming, and troubleshooting with excellent communication and teamwork skills.
Customer-focused problem solver with a proactive and adaptable mindset.
Technical training in electro-mechanical technology or relevant experience.
Proficiency in electrical and mechanical equipment, Microsoft Office, and effective communication.
Ability to travel extensively (75-80%) in the U.S. and internationally on short notice.
Our Offer
Coesia North America offers a competitive benefit package which includes, among other things:
401K offering 6% company match with no vesting period.
Flexible remote work offering.
8-weeks paid parental leave.
Multiple health benefit & insurance options.
PTO, sick time, and 12 observed calendar holidays.
Company paid short-term disability (80% wager placement) & long-term disability.
HSA company contribution for individual & employer family coverage.
Coesia is an equal opportunity employer and embraces diversity and inclusion.
Packaging Designer
Remote or New York, NY job
About the Company:
Inspired by the Mediterranean, Moroccanoil comes to life through our iconic turquoise packaging and signature fragrance, for an exotic experience that transports the senses. Our original Moroccanoil Treatment pioneered oil-infused haircare and sparked global interest in argan oil. At the heart of our brand is the stylist community that inspires us to create effective and easy-to-use products. Today, our mission remains unchanged: to pioneer beauty innovations while making a positive impact. We support animal welfare as a cruelty-free brand with our PETA Beauty without Bunnies certification and partnership with the Humane Society. Ocean conservation and sustainability are central to us, including our collaboration with Oceana. As our journey continues, we strive to make a meaningful difference in our communities and around the world.
Overview:
The Packaing Designer will support all of the strategic creative development and execution of brand primary and secondary packaging. This role drives creative innovations and collaborates with the Senior Packaging Designer & AVP Creative Director to identify new packaging opportunities for the brand.
Tasks & Responsibilities:
- Create highly innovative concepts and product designs in line with overall brand strategy
- Creation and adaptation of artwork mechanicals for US and global variants
- Artwork pre-production discussions with vendors as needed, during prepress/proofing process;
- Presentation-ready package renderings for existing and/or known packages and shapes;
- Collaborate with cross functional teams -Creative, Marketing, Visual Merchandising, Product
Development, and Procurement.
- Execute above responsibilities within artwork production processes tracking to hard dates in known
timelines;
- Review all samples/proofs of packaging development and keep an organized library with the evolution of
final developed package.
- Work with comp houses on all presentation comps
- Concept presentations (concept decks, mood boards, drawings, renderings, and models)
- Management of departmental workflow, proofing organization and packaging standards
- Develop and maintain standards for new and pre-existing products.
- Responsible for reviewing artwork mechanicals for release to print for primary and secondary.
Skills & Abilities:
- Bachelor's degree;
- 3-5 years of packaging design experience;
- Proficient in Adobe Creative Suite (Illustrator, Photoshop, InDesign) 3D Rendering, Comp and Design
Process
- 3D software (Rhino, CADD, Maya, etc), knowledge of 3D Printing is a plus
- Strong grasp of mechanical engineering concepts;
- Strong knowledge of competitive landscape and design/beauty trends
- Has an understanding of substrates and best practices for sustainable design
Characteristics:
- Organized;
- Strong attention to detail;
- Takes initiative;
- Ability to multi-task;
- Works well under pressure;
- Able to work in a team or individually.
- Demonstrates flexibility
What's In It For You:
Hybrid Work Policy - 4 days in the office, Fridays are typically work-from-home
Flexible Time Off (Paid Company Holidays, PTO, Summer/Winter Fridays & More!)
Access to Company Perks (Moroccanoil's Employee Shop for Discounted Products and Salon Treatments for free!)
Company Sponsored Healthcare plans for all our Employees, Paid Maternity Leave
401k (up to 6% match)
Moroccanoil is committed to diversity and inclusion in the workplace. We are an equal-opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.
Account Executive
Remote or San Francisco, CA job
About BioWave
The BioWave Corporation, founded in 1997 based in Norwalk, CT, is a fast-moving, entrepreneurial-minded health-care organization scaling rapidly both nationally and globally. The organization services three key domestic markets: Veterans (through the United States Department of Veterans Affairs), Athletes (college and professional sports), and the broader Commercial “pain” market (directly through HSA/FSA stores, and indirectly through provider-based prescriptions). Organizational momentum is predicated on three key strengths: our Customer Experience (CX), our unique go-to-market model, and our industry-leading product families.
Mission
We are enthusiastic and resolute in our mission to help our nation's heroes, athletes, and those suffering with chronic pain find non-opioid Modern Pain Management Solutions for their acute, chronic, and post-operative pain. As we execute our mission with great passion and energy, these guidelines show us how to help people and at the same time be an honored guest and good neighbor. Onwards!
Job Description
BioWave is seeking a highly motivated and experienced Account Executive to lead and expand our go-to-market efforts in Northern California and Nevada. The person is responsible for growing Commercial Pain revenue in their territory by targeting Pain Management practices which focus on treating Workers' Compensation, Personal Injury (PI), and Auto Injury Patients. This individual will be responsible for developing and managing Provider customers as well as developing and managing KOL relationships with providers and other ecosystem players such as Lawyers & Nurse Case Managers. The ideal candidate will already be established in these territories, able to present a call list of offices and products they currently sell into and demonstrate proven ability to grow business in PI/WC and pain practices.
Candidate is expected to:
PROSPECT: via in person cold calls, phone & email using (a) the company's existing prospect list (b) new prospects which the candidate will identify through research and referrals.
CLOSE NEW BUSINESS: by conducting In-Services (in person product demonstrations) with Prospects.
GROW EXISTING BUSINESS: through regular communication via in-person visits, phone & email.
Territory:
Candidate will manage the Commercial Pain business in Northern California and Nevada, San Francisco, San Jose, Sacramento, Oakland, Fresno & Reno. Candidate must be familiar with traveling in these areas, with a proven track record of success in building and managing business across these geographies. Overnight travel may be required, and the role is expected to be in the field 4 days per week.
Expectations:
Candidate will manage all outbound customer engagement activities, as outlined above.
Candidate is expected to conduct business development with other key referral sources such as Nurse Case Managers and Lawyers, and to identify and attend industry-specific events (e.g., conferences, trade shows). Candidate will maintain strong relationships with existing customers by ensuring needs are met and resolving complaints in a timely manner. Candidate is expected to regularly analyze sales and marketing data to determine the most effective approach and strategy to increase sales within the assigned territory.
Competencies required:
Strengths
Internal drive and urgency
Organization and time management
Listening
Communication, persuasion, and negotiation
Knowledge
Pain management call points
Clinical knowledge of pain management and experience selling into physician practices
Strong referral networks (physicians, lawyers, case managers)
Skills
Sales management
Ability to navigate physician offices, get past gatekeepers, and conduct confident in-services and demos
Build trust and credibility with providers; connections with PI attorneys and WC offices are a plus
Key performance indicators (KPI's):
Outcome
Monthly Territory Revenue
Productivity
# of Qualified Prospects Identified/month
Close Rate on In-services
Monthly Activity
20-30 in person prospecting calls.
15-20 in services (product demonstrations) with new prospects.
15-20 in person existing customer visits.
Experience and Skills:
2+ years successful sales experience selling into pain doctors' offices, anesthesiologists, surgery centers, primary care, or specialists with proven YOY sales growth.
4+ years equivalent sales experience in medical device, DME, injectables, or related healthcare sales preferred.
Strong business development experience, including building and managing territories from the ground up.
Will consider strong candidates with an established book of business in PI, WC, and pain management who may come from adjacent roles such as case managers.
Will also consider clinicians in the pain space (e.g., pain office managers, pain MAs, chiropractors) with at least 1+ year of sales experience and strong connections in PI, WC, or Pain channels.
Compensation and Benefits:
Salary: $70,000; Uncapped commission
Medical Family Plan
401K- discretionary 2% employer match
Basic/Voluntary Term Life Insurance
Short Term Disability
HSA
PTO Years 1 and 2, 15 days, Year 3 onwards 20 days
12 paid public holidays
Remote work environment (East coast hours required initially)
BioWave Non-Compete Clause:
Candidate must be 1+ years removed from employment by listed competitors to be considered for employment:
Alpha Stim, H-Wave, Shockwave, Zynex
Junior Buyer
Remote or Anderson, SC job
Job Title: Junior Buyer
Duration: 06+ Months Contract (Potential for extension)
Job Responsibilities:
• Set up, execute, and maintain ordering parameters and MRP data.
• Monitor supplier delivery performance
• Expedite PO's and confirm delivery.
• Resolve supplier & data issues.
• Coordinate engineering changes with suppliers, engineering, and customers
• Provide availability, pricing, and shipping information. Generate metric reports as needed.
• Other Duties as assigned.
Minimum Qualifications:
• High school or GED required
• 1-3 years of experience
Preferred Qualifications:
• Good communication skills, both written and verbal
• Good customer service skills
• Good organizational, analytical, and interpersonal skills
• Detail-oriented
• Ability to work from home and multi-task in a fast-paced environment
• Proficient in MS office
Social Media Marketing Manager, Content - Strategy (HYBRID)
Remote or Norcross, GA job
Plaid Enterprises is a leading manufacturer of consumer products in the Craft and DIY category, with a portfolio of beloved national brands including Mod Podge, FolkArt, Apple Barrel, Bucilla, Martha Stewart and Arteza. We inspire creativity in makers, crafters, artists, and creators of all skill levels through innovative products, trend driven ideas, and meaningful engagement.
As a full integrated, in-house creative marketing team, we develop compelling content and campaigns that bring our brands to life across retail, digital, and social platforms fueling inspiration and creativity for millions of consumers around the world.
Overview
Plaid is seeking a strategic, creative, and results-driven Social Media Manager to lead our multi-brand social presence across platforms. This role will manage the day-to-day execution of social media, build brand storytelling, and drive community growth and engagement. You will collaborate cross functionally with marketing, product, and ecommerce teams, and play a key role in shaping how our brands voice.
Key Responsibilities
Execute social strategy for multiple brands including Mod Podge, FolkArt, Apple Barrel, Bucilla, Martha Stewart, and Arteza.
Manage the social content calendar and publishing across Instagram, TikTok, Facebook, Pinterest, and YouTube.
Collaborate with influencers and brand ambassadors to develop compelling content that aligns with seasonal campaigns and product launches, while also driving UGC, and expanding brand collaborations.
Develop and manage UTM tracking to accurately measure campaign performance, track referral traffic, and evaluate content effectiveness across platforms.
Integrate social SEO strategies to increase discoverability and relevance across platforms.
Leverage AI-assisted tools for content ideation, audience insights, and workflow efficiencies while maintaining human-led creativity and brand authenticity.
Implement social listening protocols for real-time monitoring of brand sentiment and rapid response to emerging trends or issues.
Analyze key performance indicators including follower growth, engagement, traffic, and ROAS to refine strategy and maximize results across all social channels.
Write engaging, on brand copy for social media posts, captions, and campaigns that reflect each brand's voice and drive audience engagement across platforms.
Stay ahead of social media trends and platform updates to ensure Plaid remains culturally relevant and innovative.
Partner with internal marketing team and outside agencies to align organic and paid strategies.
Act as community manager for key channels, engaging directly with creators, makers, and customers.
Support cross functional priorities, including retail campaigns, loyalty program promotion, influencer activations, and new product launches.
Qualifications:
BA/BS in Marketing, Business or Communications
7+ years of social media experience, ideally in house for a consumer-facing brand
Deep understanding of each social platform and its best practices.
Experience managing and mentoring a social media team.
Proficient in social media tools (e.g., Hootsuite, Later, Sprout), analytics platforms,
and UTM tracking for campaign performance.
Skilled in interpreting performance data and making data-driven decisions.
Strong copywriting skills with the ability to craft engaging, platform specific content that reflects brand voice and drives action.
Strong visual and editorial eye.
Comfortable working in a fast-paced, highly creative, and collaborative environment.
Virginia Safety Inspector
Lexington, VA job
Compensation: Earn up to $40/hr. Flat Rate!
100% Paid Life Insurance
Benefits Include:
-Paid vacation and holidays
-Health Insurance
-Dental Insurance
-Vision Insurance
-Matching 401(k)
-Paid on-the-job training
-Leadership development and coaching
-Tuition reimbursement including technical certifications
-Safety shoes offered through the company
-Referral program
-Employee discount
Qualifications:
-Must have/maintain VA State Safety Inspection License
-Must have a valid Driver's License
-Reliable transportation to and from work
-Have effective interpersonal and oral communication skills
Responsibilities:
-Conducts state safety inspections on vehicles in an ethical manner- following all Virginia State Police, Virginia DEQ, and company guidelines
-Observes general vehicle condition while performing basic services, and reports any obvious repair needs or safety concerns to the Service Manager
-Maintains shop cleanliness for a clean and inviting appearance
-Follows all safety procedures and reports any concerns to the Service Manager
-Comply with established safety programs, including wearing protective eyewear
PM Lube, Inc. and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against based upon disability.
Federal Solutions Leader
Remote or Fort Belvoir, VA job
About the Company
Virtualitics, the Mission AI Company, is a leader in delivering AI readiness applications for commercial and government organizations. We are a fast growing AI company built on a decade of Caltech research in partnership with NASA/JPL, giving us a unique heritage in mission-critical innovation. We transform mission readiness and operational efficiencies at speed and scale by providing and predicting key insights that directly address critical capability gaps across key areas: Maintenance, Materiel, Supply Chain, Operational Insights and Deep Threat Analysis.
Our patented technology focuses on providing AI-powered insights that are both easily consumed and trusted by analysts, operators and organizational leaders alike. This approach allows for rapid processing and analyzing of complex data to predict future outcomes and deliver clear, contextual insights for greater decision advantage.
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The Role
In this role, you'll help deliver the Virtualitics AI Platform and/or AI/ML solutions, and join the team designing and crafting tools to help analysts, data scientists, knowledge workers, and business leaders better understand their data and
effectively communicate insights from their data.
Customer Success
This Solution Leader is critical to the success of onsite teams and is a person excited for the opportunity, and has the subject matter expertise, to relate to customers to solve their pain points. The SL will be the face of Virtualitics onsite
with end users. Strong interpersonal skills and a desire to consistently engage will
support this opportunity.
Product Implementation
The SL works in conjunction with the technical staff to ensure that Virtualitics capabilities are operationally effective for our DLA sponsors and end users. This person is responsible for validating reports based on the outputs of our workflows
and ensuring interoperability within the DLA ecosystem of products and datasets.
Training and Support
The SL will deliver training and conduct desk side support onsite for a wide variety of DLA end users. The SL captures issues and RFIs from customers and relays them to the broader Virtualitics teams in order to correct problems, fix bugs, and implement improvements.
Responsibilities
● Manage customer relationships such as organizing site visits and coordinating customer discovery sessions, conducting demos, creating documentation and briefing materials, and answering in-depth questions about Virtualitics' capabilities
● Predict and forecast potential client use cases; identify innovative methods by which clients can utilize Virtualitics applications to improve product adoption and directly realize solution capabilities
● Responsible for all tactical level engagements with end users in order to facilitate knowledge transfer and end user adoption of our products.
● Collect information on user personas and present findings
● Drive adoption of Virtualitics' AI solutions across the DLA-J3
● Maintaining regular and recurring electronic communication and coordination at an onsite locations supporting DLA-J3 operations
● Provide subject matter expertise to the AI team for application development.
● Travel up to 25% may be required to support customer on-site delivery,
training and operational deployment for customer utilization
Required Qualifications
● Bachelor's degree preferred; advanced degree a plus.
● 8+ years of overall technical experience working in/with the DoD supply chain and Defense Logistics Agency (Wholesale and Retail supply chain) USAF specific experience preferred
● Deep and comprehensive understanding of DAF and MAJCOM HQ operations, especially in critical supply chain functions.
● Strong leadership skills and a track record in building and scaling teams that deliver results against aggressive strategic objectives
● Ability to establish clear value propositions via excellent communication skills in these forms: customer conversations, company and product presentations, written communications such as email and proposals
● The ability to work independently and remotely in an environment that changes rapidly (we're a startup)
Compensation
We offer:
● Competitive base salary based on experience
● 100% employer paid health benefit premiums (medical, dental, vision)
● Unlimited Paid Time Off
● Paid Time Off for National Holidays
● Stock options at sign-on with vesting schedule
● 401k plan
● Company equipment (Mac/PC and iPhone)
● Hybrid onsite (DLA Headquarters)and remote work from home
Please note: This position will work on projects related to the Department of Defense and the Defense Logistics Agency and supporting locations. You must be authorized to work in the US without sponsorship with the ability to obtain a Secret Security clearance, which is issued by the U.S. government. U.S. citizenship is required by the DoD and DLA for the necessary security clearance.
Building Engineer-Facility Manager Commercial Properties
Remote or Detroit, MI job
Basco was founded in 2001. It began as an investment and development company with a target of creating walk-able districts in metro Detroit communities. The focus is to be on the forefront of real estate development of up-and-coming neighborhoods and business districts, while transforming them into exciting places for people to work, live and play. We are true place-makers.
Basco, for the last 13 years, has been making a significant and focused investment in and around Downtown Detroit and is currently in different stages of developing, marketing, and managing multiple unique and exciting properties.
Join our team and be part of the comeback story that is Detroit!
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Building Engineer-Facility Manager
The Building Engineer-Facility Manager is responsible for supporting routine maintenance and building improvements for Basco's commercial properties in Detroit. Employee will be working directly with vendors and tenants. Employee must have a solid understanding of life safety, fire protection, HVAC, electrical, plumbing, and security systems. Work blend includes management of vendors as well as self-performing skilled-level assignments supporting HVAC, electrical, plumbing, and other related duties in the upkeep, preventative maintenance and support in budgeting and planning of future facility projects.
Essential Functions
Management of property maintenance related to major building systems.
Self-perform general property maintenance items and routine tasks for commercial high-rise properties.
Perform work orders for ownership and tenants.
Report outcome in property management systems.
Perform maintenance for HVAC units related to filter change, cleaning, preventative maintenance, and minor service.
Demonstrate and develop functional knowledge of building life safety, HVAC, elevators, building envelope, windows/doors, access control & IT systems.
Possess proficient understanding of maintenance & ability to troubleshoot hydronic HVAC systems, including piping & pumps.
Assist construction team as needed.
Have knowledge of building equipment, troubleshooting methods, problem solving, building trades, equipment management and functional understanding of mechanical systems.
Maintain building standards compliant with municipal code for occupancy and fire/life safety ordinances.
Address code violations and correction orders
Coordinate and oversee municipality inspections.
Mange vendors
Functional knowledge of property management and construction related software.
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Qualifications and Education
Trade school certification in relevant field or commensurate trade experience.
Proficient use of job specific tools and functional knowledge of OSHA standards.
Ability to perform all work in a timely, professional, and efficient manner while effectively communicating with customers, clients, subcontractors and other third parties.
A minimum of 5 years of experience in building trades or construction industry.
Proficient in self-performing maintenance and outsourcing trade specific work.
Ability to comply with all company policies, practices, and standards of performance.
Familiarity in estimating and market costs for building maintenance.
Must possess and maintain a valid Michigan Driver's License.
Ability to lift 50 lbs. or more and work standing all day.
Ability to safely access remote work areas, i.e., crawl spaces, roofs, elevator machine rooms.
Ability to use the senses of smell, hearing and seeing.
Ability to utilize full manual dexterity including sitting, climbing, squatting, bending, crawling, kneeling, lifting, walking, manipulating tools with limbs extended.
Ability to read and use shop manuals and drawings.
Ability to use basic measuring and recording equipment such as temperature indicators, pressure gauges, and voltage testers.
Familiarity with property management software such as MRI, Yardi, AppFolio.
Familiarity with project management Sofware, Excel, Bluebeam and Microsoft products.
Familiarity with construction management software such as Procore.
Work Environment
Employee will be expected to work full-time M-F and sometimes work weekends, evenings and/or non-regular working hours including limited on-call availability for emergencies. The position will be based out of our offices in Detroit, MI.
Basco has a deep commitment to diversity. We are an equal opportunity employer. Company policy prohibits discrimination or harassment based on race, color, religion, national origin, ancestry, sex, age, marital status, familial status, sexual orientation, disability, or veteran status. We support and promote equal employment opportunity, human dignity, and racial, ethnic, and cultural diversity by taking positive steps to eliminate barriers that may exist in hiring and in employment practices.
Brand Specialist
Remote or Baltimore, MD job
Since 2014, Bloom has pioneered the cannabis vape industry with consistent formulas that deliver superior taste and flavor, providing consumers with an experience as close to smoking flower as possible. Our proprietary Surf hardware was meticulously designed to preserve the rich terpene profiles in our oil, featuring ceramic core heating elements to prevent overheating and triple-airflow for bigger hits and better flavor. Bloom is currently available in CA, IL, FL, MI, MO, NJ, NM, NY, and VA, with expansion to MD, PA, and the UK soon. Bloom is a top 5 or better best seller in all states, with market share growing in all markets.
Role Description
This is a full-time hybrid role for a Brand Specialist. The role is based in Baltimore, MD, with some work-from-home flexibility. The Brand Specialist will be responsible for developing and executing brand strategies, managing brand communications, handling branding initiatives, and driving brand growth through sales efforts. Day-to-day tasks will involve strategic planning, brand management, and coordinating with various stakeholders to ensure brand consistency and effectiveness.
Qualifications
Experience in Brand Strategy and Brand Management
Strong Communication and Branding skills
Sales experience to drive brand growth
Excellent organizational and project management abilities
Ability to work independently and collaboratively in a hybrid setting
Bachelor's degree in Marketing, Business, or related field
Experience in the cannabis industry is a plus
Strong analytical and problem-solving skills
Job description
Bloom Brand Specialists are the face of our brand in the field-outgoing, driven, and detail-minded team members who help bring our presence to life at retail. You'll work hand-in-hand with our sales and marketing teams, supporting store relationships, educating consumers, and making sure every touchpoint with Bloom feels elevated and intentional.
This role blends independent time at home for admin and tracking responsibilities along with in-person visits to retailers in your assigned territory. You'll connect with both current and prospective accounts, acting as a trusted guide for all things Bloom-our products, our processes, our purpose and brand.
You're someone who's outgoing, articulate, and deeply aligned with our commitment to aesthetics, education, and thoughtful growth. You know how to hold details and relationships with equal care.
The role is goal-oriented, focused on growing Bloom's footprint in your region. You may also be asked to represent the brand at local events-including occasional evenings and weekends. Based on performance, this role has the potential to grow into a full-time position.
WHAT YOU'LL DO
● Maintain Merchandising & Brand Appearance at Retail
● Budtender & Customer Education
● Weekly Inventory Checks (Digital & In Person)
● Assist with Sales Operations
● Install In-Store Displays
● Budtender Gifting
● Maintain Marketing Inventory
● Provide Swag to customers and budtenders
● Attend retail-partner events
● Coordinate Retail Takeovers
● Assist with Retail Co-Marketing Partnerships (i.e., paid digital campaigns)
● Share feedback with the sales and marketing team to help drive execution improvement
● Support Regional Sales teams as needed
● Managing Digital Menus
WHAT YOU HAVE
● Field and Trade experience
● Sales Support experience
● Organization & Data Tracking
● Cannabis Knowledge Strongly Preferred
● Strong Interpersonal Skills
● Merchandising Experience
● Networking Savvy
● Social Media Savvy: Instagram & LinkedIn preferred, TikTok
● Program Experience: Slack, Google Suite (Docs, Drive, Sheets, etc.), Excel
● Reliable transportation
PAY
● $28/hr
● 30-40 hours per week
● Millage Reimbursement
● Phone Stipend
Mac Tools Outside Sales Distributor - Full Training
Chesapeake, VA job
Invest in Your Success with Mac Tools
Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle.
As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds.
Key Benefits of Mac Tools Franchise Ownership
Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada.
Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more.
World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters.
Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc.
Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world.
Financial Flexibility: Explore various financing options to fit your needs.
Financial Requirements
To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options.
Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases.
Ready to Take the Next Step?
Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise?
Complete our quick mobile application to start your journey towards financial independence.
Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand.
Mac Tools , a division of Stanley Black & Decker Inc.
5195 Blazer Parkway
Dublin, Ohio 43017
Catering Sales Assistant
Alexandria, VA job
The ideal candidate will be responsible for supporting a Sales Executive with the goal of overall operational efficiency and revenue growth. As a sales assistant, you will work with sales executives on revenue generation and administrative responsibilities. Day-to-day responsibilities may change based on support needs, off-premise event schedules, and project-based work. The Sales Assistant's job responsibilities will be driven by the changing needs of the Sales Executive.
Responsibilities:
Handle and process orders including follow-up and billing
Assist with office organization including filing and managing Sales Executive's calendar
Participate in daily menu checking of kitchen and delivery orders
Operations meeting preparation to ensure timely, complete and accurate information is communicated to each department manager in advance (Facilitate Operations meetings on an as needed basis)
Create menu cards and other event-related materials
Respond to inquiries with detailed information gathering and ensuring timely follow-up
Proposal drafting, menu creation and event designing with routine revisions of outstanding proposals and follow-up with clients
Assist with billing and post-event follow-up with client, outside vendors and captains
Assist with marketing efforts including mailings and helping to develop of hot prospective client lists
Assist in managing deposits and AR collections
Assist in updating Outstanding and other reporting requirements
Attend events and provide on-site support
Track inventory levels of marketing materials
Customer service, post-event follow-up phone calls, thank you notes
Maintain Inquiry Module ensuring follow-up and that information is accurate
Performs all duties as assigned
Qualifications
Proven work experience as an Administrative or Sales Assistant
Proficiency in Microsoft Office Suite (2 Years Preferred)
Hands-on experience with office equipment (e.g., scanners/printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree: additional certification in Office Management is a plus
Artist Relations & Events Logistics Manager (China / Asia)
Remote or Los Angeles, CA job
Versa is an international live entertainment company producing large-scale music events and festivals across Asia. We work with top global artists and partners to bring world-class experiences to audiences in China and beyond.
Role Description
We're looking for an experienced, bilingual professional to join and oversee artist relations and logistics coordination for our live events portfolio in mainland China primarily and across Asia. This is a dynamic, hands-on role that sits at the intersection of music, culture, and international event production.
Qualifications/Requirements
Strong client relations skills
Fluent in Mandarin Chinese and English (both written and spoken)
Deep understanding of Chinese culture, traditions and business etiquette
Proven experience in artist relations, tour management, and international event logistics
Strong organizational and communication skills with the ability to operate under pressure
Comfortable working across multiple time zones and cultures
Required travel to China multiple times per year
Valid passport required; must be eligible to obtain all visas necessary for international travel, including entry into Mainland China
Responsibilities
Act as the primary liaison between artist teams and our local operations teams in mainland China and Asia
Manage all advancing details including:
Artist visas and travel documentation
Ground transportation and hotel arrangements
Backstage hospitality riders
Marketing asset requests and approvals
Coordinate directly with production, marketing, and hospitality departments to ensure seamless execution on show days
Travel to China multiple times per year to oversee on-site logistics and artist relations
Location
This is a remote position, open to qualified candidates globally. Preference for Asian or North American time zones
Assignments in China are temporary and project-based; employment remains under Versa's U.S. terms and jurisdiction.
Other
Versa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
By applying, you consent to Versa's use of your information for recruitment purposes in accordance with applicable privacy laws.
Compensation
Competitive salary and travel expenses
Market Development Associate (West coast)
Remote or Glen Rock, PA job
The Market Development Associate at Adhesives Research assists in driving technological advancement through identifying and evaluating new market opportunities for the Innovation team to develop tape and adhesive solutions. This external-facing role is the technical bridge between Sales, Marketing, Innovation and external customers, supporting engagement to accelerate product development and ultimately revenue growth. By leveraging market insights and technical expertise, this position will help expand the company's portfolio in applications primarily in the medical devices/healthcare and electronics sectors.
Essential Functions:
Engage proactively with customers and leads, primarily via face-to-face interactions, to identify new business opportunities, understand evolving needs, deliver effective solutions, and seek feedback in a timely manner.
Understand customer requirements and capabilities to identify best solutions and provide technical details within Adhesives Research's portfolio and/or capabilities, including promotion of new products and technologies to the marketplace.
Foster relationships with key external stakeholders, such as customers, suppliers, and industry associations, to enhance Adhesives Research's market intelligence and collaboration opportunities.
Monitor market trends and dynamics through customer relationships to identify emerging trends, customer needs, and competitive landscapes and provide feedback to internal teams.
Develops and maintains a market opportunity pipeline (utilizing AR's CRM system), prioritizing projects that align with Adhesives Research's technical capabilities and strategic business goals through creation of Technical Service Requests and Product Development Requests.
Fulfills CRM requirements with call report generation, opportunity input, and pipeline management.
Collaborates with customers, industry partners, and internal teams to uncover unmet needs and translate them into viable opportunities for new adhesive/tape products or technologies.
Work with the Innovation team to define technical requirements and feasibility for new product concepts, ensuring they meet market demands and regulatory standards.
Support the Innovation team in securing funding for innovative projects through Statements of Work (SOWs) by identifying relevant opportunities at customers.
Routinely interface with other members of the Sales and Innovation teams and the internal organization to exchange information and ensure that customers receive excellent customer service.
Interfaces with customers on new product applications and networks externally to ensure highest level of competence is maintained.
Participate in industry events, trade shows, and technical conferences to represent Adhesives Research.
Actively complies with and endorses Department and Company objectives.
The primary focal point of this position is to support new business development in the Western Region of North America.
Additional Responsibilities:
Perform other related duties as assigned by management.
Job Specifications:
Technical degree in Chemistry, Chemical Engineering, Polymer Science, Materials Science, or related field, and/or significant industrial experience. BS level or above.
Minimum of 3 years' industry experience in a technical role; previous experience with adhesives preferred.
Understanding of adhesive chemistries, coating technologies, and tape construction.
Must possess technical knowledge to be able to fully comprehend the customer's requirements and provide the appropriate product solution.
Demonstrated technology and/or product development capability. Experience with Stage Gate processes and knowledge to move projects through the pipeline with discipline, efficiency, and accountability preferred.
Solid knowledge of marketing and project management; capable of independently developing and maintaining customer relationships. Previous experience working with a CRM platform would be an advantage.
Must communicate fluently in English.
Proven ability to communicate complex technical concepts to both technical and non-technical audiences.
Excellent presentation, written communication, and cross-functional collaboration skills.
Knowledge of computers & related word processing, spreadsheet & e-mail software - Microsoft preferred.
Ability to maintain confidentiality of AR information.
Fully remote eligible (Job duties allow for remote work but require travel to Glen Rock office at least every quarter).
Travel may include a minimum of 50% domestic and/or international travel.