Manager, Center Operations jobs at Mathnasium - 1916 jobs
Education Center Manager
Mathnasium 3.4
Manager, center operations job at Mathnasium
Benefits:
Employee discounts
Opportunity for advancement
THIS JOB IS NOT A REMOTE JOB. IT REQUIRES YOU TO WORK IN-CENTER IN KATY, TX 77449 Who We Are: Across North America and all over the world, Mathnasium Learning Centers are committed to teaching children math so that they understand it, master it, and love it.Our world-class curriculum is built upon the Mathnasium Methodâ„¢- the result of decades of hands-on instruction and development - and has changed the lives of children since 2002.
What You Will Do...
The CenterManager(CM) will be a bright and ambitious professional, willing to work hard and change the way students view math. Candidates should be detail minded, highly motivated, very enthusiastic, and have good organizational skills. This key leadership position drives quality and consistency of the center experience.
Candidates will be responsible for managing day-to-day operations of the center, including assessing & enrolling students and ensuring that students are provided with an enjoyable and fun learning experience. The CM will participate in assessing students, lead conversion, enrollments, positive interactions with parents and establish a high level of confidence and program value. Ability to create, foster and maintain relationships with current and future enrollments. CM will work with the Owner in generating leads, customer service inquiries, and participating in local marketing events. Perform operational and administrative functions to support the center as required.
Primary Responsibilities
Consultative selling of the program in person, by email, and by phone, including conducting assessments and enrollments
Creating a fun and positive learning environment
Review student needs and conduct ongoing family consultations to provide a customized solution for each student
Manage the center during instructional hours, including assigning students to instructors,manage instructor training & development and providing instruction as needed
Participate in marketing events and build relationships within lthe local community
Job Requirements:
Knowledge and Proficiency in mathematics till Algebra & Geometry
Available Monday-Thursday from 2 pm to 8pm and Saturdays 9:30am to 1:30pm.
Excellent communication skills; ability to build and nurture strong relationships with families and staff.
Associate or Bachelor degree
Strong organizational skills; ability to adapt to a versatile environment and handle multiple concurrent assignments
Work independently
Strong comprehension of Microsoft Office and Google Docs
Supervisory or management skills; ability to train and develop staff, including delegating responsibilities
This is a part-time position. Availability in the afternoon and evenings is a requirement. Candidates will need to be available Monday-Thursday from 2:00 pm to 8pm and Saturdays 9:30am to 1:30pm. Pay will be based on education, experience and training progression during the first six months. CM will typically work 24 - 32 hours per week.Mathnasium is an equal opportunity employer and a drug free workplace.
Submit your job application:
Cover letter explaining why you are the right person for this job.
Resume
If you love Math and get excited about changing lives through Math, this is a great job opportunity for you. It's a great opportunity for Mom's who love Math or retired or current Math teachers who are willing to learn and lead a team to change lives of students through Math.
ALLBIT;1 Education Tutoring College Students High School Students Bachelors Degree Math tutoring Mathematics Math Compensation: $12.00 - $16.00 per hour
Mathnasium locations are independently owned and operated by franchisees of Mathnasium Center Licensing, LLC ("Mathnasium"). Franchisees are independent business people and not employed by Mathnasium. Thus, each franchisee and each franchisee center is unique and the franchisee is alone responsible for all employment matters in their center. If you are hired to work at a center, the franchisee will be your employer, not Mathnasium.
$12-16 hourly Auto-Apply 60d+ ago
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Operations Manager- Stuart C. Siegel Center
AEG 4.6
Richmond, VA jobs
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. OperationsManager DEPARTMENT: Operations REPORTS TO: General Manager FLSA STATUS: Exempt
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
Essential Duties and Responsibilities
Directs, supervises and schedules all aspects of operations, including engineering; building and grounds; technical services; event services, including ADA compliance; public safety; security; custodial services and parking departments.
Coordinates the operations activities with other building departments, the University and show-related contractors.
Implement facility rules, regulation policies and procedures.
Anticipate problems and appropriate solutions. Investigates, analyzes and resolves operational problems and complaints.
Provide clear, concise, and timely communication of directives to other departments.
Ensures that operations department receives pertinent information for most effective use of the facility and staffing.
Assures facility readiness and smooth operation of events.
Oversees maintenance of the physical plant and systems.
Responsible for the Master MSDS log in the building.
Serves as Manager on Duty as required.
Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and
resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's Degree from technical college with major in Management or Maintenance Engineering.
Minimum of 2 years' experience in Supervising or Managing in a similar facility
Additional experience may be substituted for education
Supervisory experience preferred
Skills and Abilities
Excellent organization skills
Ability to prioritize and to handle multiple projects simultaneously
Good written, verbal and interpersonal skills required; ability to interact with all levels of staff including management
Ability to effectively supervise staff
Strong customer service skills
Professional presentation, appearance and work ethic
Some computer skills
Ability to work with limited supervision and as a team member
Requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours.
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site (Stuart C. Siegel Center/Richmond, VA)
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$50k-73k yearly est. 2d ago
Operations Manager, FS&H | Full-Time | Ocean Center
AEG 4.6
Daytona Beach, FL jobs
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The OperationsManager, Hospitality is responsible for assisting the General Manager, Hospitality with the efficient, professional, and profitable F&B operation of the venue. The OperationsManager will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, and promotion. The OperationsManager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant, and cooperative work environment.
This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule, which includes evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management and independent decision-making skills are required.
This role pays an annual salary of $65,000-$68,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until April 10, 2026.
Responsibilities
Assists in the overall effective management of the catering and concessions operations.
Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to Spectra management immediately.
Assist in the management of catered and concession events from set-up to tear down, including handling all communication with hourly staff, culinary staff & guests.
Ensure legal, efficient, professional and profitable operation of the venue.
Ability to review and analyze financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements.
Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.
Author, review and amend policies & procedures, as requested by the General Manager.
Author and amend contracts; authorize terms as directed by the General Manager.
Oversee scheduling and labor allocation.
Work in tandem with the General Manager to analyze ticket sales in relation to anticipating staffing needs, target market demographics; determine and project point-of sale to guest ratio.
Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods.
Program and maintain the point-of-sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location.
Directs and assists managers in preparing and attaining future goals.
Provides each manager with the proper direction and follows up on all assignments.
Inspects the operation on a regular basis to ensure that the established quality standards are maintained.
Prepares required reports accurately and submits them on time.
Train and develop an effective team.
Reviews and assists in the development of menus and marketing plans with the appropriate department heads.
Establishes and maintains professional relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light.
Qualifications
BA or BS with business-related or hospitality management major; (strongly preferred).
Minimum 3 years management experience in food & beverage industry
Minimum 5 years' experience in realm of high-volume banquets, concessions, a la carte restaurant catering, or premium / suite catering experience (or combination of the three)
Previous professional experience with catering sales (strongly preferred)
Previous professional experience working / managing concessions operations (arena, stadium, amphitheater experience strongly preferred)
Ability to communicate with employees, co-workers, volunteers,management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
Ability to make sound business/operations decisions quickly and under pressure.
Ability to speak, read, and write in English.
Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Familiar with inventory cost control and menu planning.
Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Spectra and venue concession and premium services operations.
Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages).
Ability to handle cash accurately and responsibly.
Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.
Ability to work independently with little direction.
$65k-68k yearly 7d ago
Clinical Operations Manager Physical Therapist
Alexander Graham Bell Association for The Deaf and Hard of Hearing 2.9
DeLand, FL jobs
Our promise to you:
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
* Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
* Paid Time Off from Day One
* 403-B Retirement Plan
* 4 Weeks 100% Paid Parental Leave
* Career Development
* Whole Person Well-being Resources
* Mental Health Resources and Support
* Pet Benefits
Schedule:
Full time
Shift:
Day (United States of America)
Address:
151 VICTORIA COMMONS BLVD
City:
DELAND
State:
Florida
Postal Code:
32724
Job Description:
* Up to $10,000k Sign-on Bonus
* Up to $3000 Relocation Bonus
* Schedule: Monday - Friday 8am - 5pm
Location: 151 Victoria Commons Blvd., Ste 107, DeLand,
* The staff routinely, facilitates individualized developmental meetings, and completes performance appraisals accurately and within established timeframes.
* Plans and implements employee engagement activities, provides systematic feedback, and counsels staff as needed.
* Maintains area-specific productivity standards and overall performance through documentation. Assists with patient care within the scope of practice when available and required.
* Ensures compliance with local, state, and federal regulations, and standards of accrediting bodies and payers.
* Acts as a liaison between stakeholders to investigate, respond, and resolve complaints.
The expertise and experiences you'll need to succeed:
QUALIFICATION REQUIREMENTS:
Doctorate, Master'sBasic Life Support - CPR Cert (BLS) - RQI Resuscitation Quality Improvement, Occupational Therapist (OT) - EV Accredited Issuing Body, Physical Therapist (PT) - EV Accredited Issuing Body, Speech Language Pathologist (SLP) - EV Accredited Issuing Body
Pay Range:
$79,402.93 - $147,697.47
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
$79.4k-147.7k yearly 3d ago
Director Payroll Operations
AEG 4.6
San Antonio, TX jobs
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves.
To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex.
We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring - day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce.
The Director of Payroll Operations is a strategic and operational leader responsible for overseeing complex multi-entity, semi-monthly payroll across all divisions of Spurs Sports & Entertainment. This role ensures accuracy, timely pay, compliance, scalability and innovation in payroll operations, driving automation, analytics and process improvement. The Director of Payroll Operations partners cross-functionally across business units including Finance & Accounting, HR, Legal and Basketball Operations to optimize payroll systems, controls and the workforce pay experiences supporting both business and event-related needs. This role is the subject matter expert on compliance, payroll technology, tax and audit requirements, and internal controls. In partnership with Finance & Accounting and HR, this role supports the payroll technology integration and processes needed to meet these business needs.
What You'll Do:
Lead payroll transformation initiatives, implementing process automation and system integration to improve efficiency, security and compliance.
Hire, mentor, and lead a high-performing payroll team. Manage and develop payroll staff to ensure accuracy of payroll information and implementation of appropriate processes and controls to safeguard the employee and organization.
Provide payroll related metrics and analysis support needed for financial planning. Develop and maintain payroll related reporting and record keeping to support various League and external audits.
Collaborate cross-functionally with HR, Technology, Finance & Accounting and Legal to ensure data integrity, system alignment and compliance.
Ensures there is governance in place to support the accurate calculation of wages, taxes, overtime, bonuses, retroactive adjustments, garnishments, deductions, and benefit contributions to name a few.
Manage event-based and multi-jurisdictional payroll complexities, including federal, state, and local tax and league compliance across all full and part-time staff payrolls, as well as travel and per diem related items during sporting seasons, including quarterly reporting and taxation requirements.
Champion employee pay-experience excellence by ensuring transparency, accuracy and responsive support.
Lead NBA League & Player related pension plan maintenance, reporting and funding for various qualified and non-qualified plans. Partner with HR and Legal to ensure SS&E 401(k) Plan compliance and related data accuracy.
Who You Are:
10+ years of progressive payroll experience. At least 5+ years of payroll leadership experience. Sports, entertainment and/or hospitality industries preferred in a multi franchise environment.
Degree in business or related field or CPP (Certified Payroll Professional) preferred
Proficiency in HRIS/Payroll systems, Dayforce, Kronos and Concur experience is highly preferred. Experience with SAGE Intact is valued.
Proficiency in MS Office products including Excel, Word, and Outlook.
Deep knowledge of payroll-related accounting practices and principles. Expertise leading payroll in a complex, high volume, non-exempt, and seasonal environment.
Deep expertise instate and federal employment laws relating to key areas of responsibility.
Multi-state reporting and compliance experience preferred.
Accounting experience preferred.
The highest level of discretion in handling confidential information.
Must have very strong and proven organizational skills.
Outstanding written, verbal, and interpersonal communication skills.
Demonstrated ability to prioritize and work with a dynamic environment.
Exceptional attention to detail, including recognizing and resolving discrepancies with a sense of urgency
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to communicate effectively in both verbal and written form.
Must be able to operate standard office equipment, such as a computer, phone, copier, printer, and other technology tools.
May occasionally lift and/or move up to 15 pounds.
Must be able to work in a fast-paced environment with multiple deadlines and shifting priorities.
In every position, each employee is expected to: demonstrate alignment with SS&E's core values and mission, collaborate with internal/external community members and demonstrate ongoing development.
If you don't have experience in every single bullet above, no sweat - we still want to hear from you and encourage you to apply!
SS&E is an Equal Opportunity Employer
Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is "at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations.
$89k-118k yearly est. 8d ago
Senior Operations Manager
AEG 4.6
Bemidji, MN jobs
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. DEPARTMENT: Operations JOB TITLE: Senior OperationsManager REPORTS TO: General Manager
SUPERVISES: Operations Department
FLSA: Full-Time | Salaried | Exempt
COMPENSATION: $65,000-$70,000 Annually
POSITION SUMMARY
Responsible for directing and overseeing all Operations functions, including engineering, maintenance, event management, public safety, and custodial services. Coordinates activities across departments and contractors to ensure smooth event execution and facility readiness. Maintains compliance with laws, codes, and safety standards; develops policies, procedures, and training programs. Manages budgets, inventory, contracts, and vendor negotiations. Oversees preventive maintenance, emergency procedures, and special projects such as construction or expansion. Acts as a liaison with external agencies and serves as Manager on Duty when required.
ESSENTIAL DUTIES & RESPONSIBILITIES
Directs, supervises, and schedules all aspects of Operations, including engineering; building and grounds; maintenance; event conversion & technical services, including ADA compliance; public safety; and Custodial Services.
Coordinates the Operations activities with other departments and event-related contractors to ensure facility readiness and smooth operation of events.
Implements and updates facility rules, regulations, policies, and procedures.
Ensures all events are built, advanced, and fulfilled at the highest level with the event management and event operation team.
Provides clear, concise, and timely communication of directives to other departments.
Ensures that the Operations Department receives pertinent information for the most effective use of the facility and staffing.
Oversees maintenance of the Physical Plant, systems, equipment, and vehicles.
Authorizes the requisition of equipment and supplies within budget guidelines.
Provides yearly inventory of all equipment.
Knows and ensures all laws, codes, ordinances, policies, procedures, Risk Management, safety precautions, rules/regulations, and emergency procedures are followed.
Develops policies and procedures to ensure best practice of compliance with laws, regulations, and company standards.
Develops program to train all employees on Fire/Life Safety, Emergency, and OSHA Procedures.
Investigates, analyzes, and resolves operational problems and complaints.
Conducts periodic staff meetings to discuss procedures, problems, and policy changes.
Negotiates with vendors, unions, contractors, and/or service providers.
Develops and implements preventive maintenance schedules, emergency procedures, safety, and Risk Management policies in compliance with all Corporate and governmental regulations.
Acts as a liaison to public utility, environmental, and energy agencies.
Serves as MOD (Manager on Duty) as required.
SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
Bachelor's Degree, preferably with a major in Management or Maintenance Engineering.
Minimum of 2 years' experience in Supervising or Managing in a similar facility.
Additional experience may be substituted for education.
SKILLS AND ABILITIES
Excellent organizational skills.
Ability to prioritize and manage multiple projects simultaneously.
Good written, verbal, and interpersonal skills required; ability to interact with all levels of staff, including management.
Ability to effectively supervise staff.
Professional presentation, appearance, and work ethics.
Knowledge of Microsoft Office including Excel
Ability to work with limited supervision and as a team member.
Requires ability to work at events plus flexible and extended hours, including nights, weekends, and holidays, in addition to normal business hours.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$65k-70k yearly 5d ago
Executive Director of Operations
AEG 4.6
Houston, TX jobs
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Executive Director of Operations at NRG Park in Houston, Texas. NRG Park is in the fast lane for opportunity and excitement. We are a one of a kind premier sports and entertainment complex with four major venues within one giant park. NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome ("The" Astrodome), and NRG Arena. The Executive Director of Operations is responsible for coordinating the day-to-day activities of the various operational departments within the facility. Assists to facilitate optimum efficiency, maximize profits and provide exceptional customer service by performing the following duties individually or through subordinate supervisors. Acts as liaison between the facility and clients, ensuring all clients' requirements are met and facility rules, regulations and policies are adhered to.
Essential Duties and Responsibilities
Include the following:
Implement facility policies and goals in accordance with the management contract, client's objectives, and corporate policy.
Assist in the development of long-range plans and program objectives
Lead all capital projects to ensure timely completion and budget adherence.
Act as contact for HCSCC, the Houston Texans, and the Houston Livestock Show and Rodeo for all operational needs.
Prepare facility information related to any RFPs
Meet with department heads to review activity,operating, and sales reports and oversee implementation of changes.
Negotiate contracts and agreements with suppliers, promoters and tenants.
Ensure compliance with all codes, laws, ordinances, policies, and emergency procedures.
Implement procedures to maintain service standards and generate repeat business.
Review client and guest surveys and address challenges to improve experience.
Assist in preparation of the annual budget and capital budgets.
Oversee operating budgets for all operations departments
Review and approve purchasing, travel and promotional expenses.
Ensure continuous updates of emergency preparedness documents
Serve as liaison for emergency response coordination.
Execute and ensure stadium policies comply with NFL Best Practices.
Conduct post-event operational and financial reviews
Report on event and facility updates at Board meetings.
May perform other duties as assigned.
Supervisory Responsibilities
Managing subordinate Directors and Managers who supervise employees across various departments.
Carries out supervisory responsibilities in accordance with Legends Global's policies and applicable laws.
Effectively address personnel issues; motivate staff and implement solutions.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Demonstrated knowledge of the principles and practices used in the successful management of entertainment or convention facilities of a similar description.
Considerable knowledge of safety regulations and other federal, state or local laws and regulations.
Strong orientation towards hospitality/ guest experience for the meeting, convention and entertainment industry.
Knowledge of facility operating standards, building maintenance, custodial, CMMS systems, safety standards, personnel and office management.
Possess skills and experience in contract negotiation, business law, labor relations, purchasing procedures, safety protocols and supervising personnel.
Engage in much decision making that is generally governed by procedure and guided by policy.
Plan, coordinate and direct varied and complex administrative operations.
Respond to emergency situations in a prompt and decisive manner during crisis situations and act as a decision maker for the facility.
Follow oral and written instructions and communicate effectively with others in both oral and written form.
Organize and prioritize work to meet deadlines.
Work effectively under pressure and/or stringent schedule and produce accurate results.
Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
Remain Flexible and adjust to situations as they occur.
Must be available to work extended and/or irregular hours that may vary due to events, including evenings, weekends, and holidays, as needed.
Education and/or Experience
Bachelor's Degree (BA) from a (4) - year accredited college or university with major course work in business or public administration or related fields, or equivalent combination of education and experience in a facility of similar size and description.
Experience in contract negotiation, business law, labor relations, purchasing procedures, and supervising personnel.
(8) - (10) years' experience in a supervisory role required.
Skills and Abilities
Excellent communication and interpersonal skills and organizational ability.
The ability to work with and maintain highly confidential information is required.
The ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment.
Ability to anticipate problems and implement immediate corrective action.
An ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment industry.
Ability to manage a facility of same size and type.
Computer Skills
Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
Knowledge of other software programs such as AutoCAD, booking software, CMMS and incident management software.
Other Qualifications
Be licensed to operate a motor vehicle in the United States.
Some travel is required.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
Note
The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
To Apply
Please include a recent copy of your resume with a cover letter and salary requirements as part of your application.
How To Apply
**********************************************************************************************************
Only the first 150 resumes received will be considered.
Applicants that need reasonable accommodation to complete the application process may contact the Human Resources Department at **************.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
VEVRAA Federal Contractor
$96k-125k yearly est. 2d ago
REVELxp - Operations Manager, University of Illinois
AEG 4.6
Champaign, IL jobs
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. ABOUT REVELXP REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations.
We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team!
We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday.
This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy.
Rhino Sports & Entertainment is a division of REVELXP that provides event staffing personnel to local universities and other venues for a range of large-scale sports and collegiate events.
The OperationsManager is an employee of REVELXP who manages all aspects of staffing and operations for guest services at large scale events. This position has the responsibility to recruit local staff, hire and train qualified individuals based on company standards, and manage both the team and the event operations at the venue on the event day. The focus is to satisfy the full deployment request by the client(s) for every assigned event. In addition, this position will manage the full-time account management staff at the assigned location. This position will involve night, weekend, and holiday work and the potential for some travel.
KEY RESPONSIBILITIES
Duties may be added or changed at any time based on business needs, without requiring additional compensation or benefits.
Provide leadership to all account staff in the office and at events, including addressing challenges and needs before, during and after events, displaying quick, decisive thinking and an ability to use good judgment in applying the best possible outcomes for all involved.
Establish and maintain constructive relationships with clients, and address concerns in a positive, professional manner.
Lead large-scale staff training to both company and client's venue standards, such as Venue Breakouts, Emergency Management, Customer Service, Positive Team Environment, and Staff Job Duties.
Manage the assigned location's budgets, reporting, invoicing, onboarding processes, time processes, and communication for all clients and groups.
Communicate regularly with the REVELXP Divisional Management Team providing regular updates on internal and external account operations.
Create and track all event invoices using the workforce management solution system.
Ensure team compliance with all company administrative policies and procedures.
Ensure capability to work longer hours/days as necessitated by large events and extensive training sessions.
KEY ACCOUNTABILITIES
Work calmly, quickly and energetically in a fast-paced environment, efficiently handling multiple tasks
Successfully operate with a significant level of independence in the management of day-to-day duties and responsibilities
Lead by positive example professionally and personally
Respond to change and constructive feedback in a positive and productive way
Emphasize exceptional customer service
Demonstrate effective organization and attention to small, yet critical, details
Demonstrate excellent problem solving and negotiation skills
$66k-89k yearly est. 4d ago
Operations Manager | Full-Time | Jungle Island
AEG 4.6
Miami, FL jobs
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The OperationsManager of Hospitality is responsible for assisting the Food and Beverage Manager with the efficient, professional, and profitable F&B operation of the venue. The OperationsManager will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, and promotion. The OperationsManager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant, and cooperative work environment.
This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule, which includes evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management and independent decision-making skills are required.
This role pays an annual salary of $81,000-$90,000 and is bonus eligible
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until February 27, 2026.
Responsibilities
Assists in the overall effective management of the catering and concessions operations.
Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to Spectra management immediately.
Assist in the management of catered and concession events from set-up to tear down, including handling all communication with hourly staff, culinary staff & guests.
Ensure legal, efficient, professional and profitable operation of the venue.
Ability to review and analyze financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements.
Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.
Author, review and amend policies & procedures, as requested by the Food and Beverage Manager.
Author and amend contracts; authorize terms as directed by the Food and Beverage Manager.
Oversee scheduling and labor allocation.
Work in tandem with the Food and Beverage Manager to analyze ticket sales in relation to anticipating staffing needs, target market demographics; determine and project point-of sale to guest ratio.
Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods.
Program and maintain the point-of-sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location.
Directs and assists managers in preparing and attaining future goals.
Provides each manager with the proper direction and follows up on all assignments.
Inspects the operation on a regular basis to ensure that the established quality standards are maintained.
Prepares required reports accurately and submits them on time.
Train and develop an effective team.
Reviews and assists in the development of menus and marketing plans with the appropriate department heads.
Establishes and maintains professional relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light.
Qualifications
BA or BS with business-related or hospitality management major; (strongly preferred).
Minimum 3-5 years management experience in food & beverage industry
Minimum 3-5 years' experience in realm of high-volume banquets, concessions, a la carte restaurant catering, or premium / suite catering experience (or combination of the three)
Previous professional experience with catering sales (strongly preferred)
Previous professional experience working / managing concessions operations (arena, stadium, amphitheater experience strongly preferred)
Ability to communicate with employees, co-workers, volunteers,management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
Ability to make sound business/operations decisions quickly and under pressure.
Ability to speak, read, and write in English.
Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Familiar with inventory cost control and menu planning.
Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Spectra and venue concession and premium services operations.
Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages).
Ability to handle cash accurately and responsibly.
Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.
Ability to work independently with little direction.
$81k-90k yearly 2d ago
Operations Manager | Full-Time | CFG Bank Arena
AEG 4.6
Baltimore, MD jobs
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The OperationsManager reports directly to the Director of Operations. The OperationsManager will direct, supervise, and schedule aspects of operations including operations crew and housekeeping while maintaining ADA compliance and working cooperatively with other departments to assure facility readiness and smooth operation of events.
This role pays an annual salary of $75,000-$85,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until April 17, 2026.
Responsibilities
Essential Duties & Responsibilities:
Oversee operating procedures that conform to corporate standards, customized to the specific needs of the facility, and consistent with the goals and objectives of the client, facility, and corporation.
Plans and coordinates a variety of facility set-ups including concerts, family shows, sporting events, ice events, trade shows, conference, and banquet configurations.
Oversee housekeeping contractor in all phases, including scheduling, detail projects, etc.
Assist Director of Operations with facility maintenance program (CMMS).
Manage subordinate supervisors who oversee employees on the changeover team.
Develop and maintain working relationships with all departments, clients, employees, and guests.
Ensure operational activities remain on time and within a defined budget, including recommendations for annual capital budget for long-range repairs and improvements to the facility.
Oversee hiring, scheduling, payroll and training for all changeover employees.
Investigate, analyze, and resolve operational problems and complaints. Conduct periodic staff meetings to discuss procedures, problems, and enhancements.
Rotate with other facility personnel to function as Manager on Duty (MOD), who maintains total responsibility and authority over all clients, staff personnel, patrons, security, and safety in assigned buildings. Ensure contractual agreements are met and clients' event requirements and changes are made in a timely fashion.
Act as liaison between clients and facility contractors as needed.
Inspect conversions, construction, and installation progress to ensure conformance to established specifications.
Oversee materials and inventory management.
Know and guarantee all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations and emergency procedures are followed.
Other duties as assigned.
Qualifications
Required Experience & Qualifications:
Bachelor's degree from an accredited four-year college or university, and three (3+) years related experience in the public assembly industry (stadiums, arenas, and/or convention centers).
Minimum of 3-5 years' experience managing and training a team.
Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.
Excellent ability to delegate responsibilities while maintaining organizational control of operations and customer service.
Highly trained in conflict management and business negotiation processes.
Strong budget development and oversight skills.
Proficient in all Microsoft Office skills, including Word, Excel, PowerPoint, Outlook, etc.
Ability to create and manage a collaborative and diverse workforce.
Strong verbal and written communication skills, with an expert ability to present and
communicate new ideas and concepts.
Must be adaptable with the ability to work under pressure to meet deadlines.
Ability to work non-traditional hours including nights, weekends, and holidays.
Be licensed and insured to operate a motor vehicle in the United States.
Preferred Qualifications
Operate equipment such as light trucks, pallet jacks, forklifts, boom lifts, scrubbing machines and/or Zamboni.
Possess a demonstrated knowledge of ice making and maintaining principles.
Ability to read and comprehend blueprints, drawings, and other related materials.
Working Conditions:
Minimal Travel (
Must be able to work a flexible schedule inclusive of weekends, nights and holidays required.
Working from various heights.
Extensive time spent with moderate to loud noises.
Frequent bending, lifting 75 pounds, sitting, exposure to multiple external elements, extensive walking through the building.
$75k-85k yearly 7d ago
2026 Summer Operations Manager - Seasonal Position
AEG 4.6
Waterloo, IA jobs
The Waterloo Bucks are looking for qualified individuals to assist with the everyday operations of the organization at Riverfront Stadium with a primary focus on Stadium & Field Operations while helping in the Concessions Operations when needed. Start Time: May 1st, 2026
End Date: August 31st, 2026
Responsibilities include, but not limited to:
Stadium Operations: Responsible with management of stadium set-up and tear down for all events at Riverfront Stadium
Manage post-event stadium cleaning on Mornings after Gamedays
Responsible for oversight of stadium grounds including playing field and areas in and around the ballpark
Stadium start-up in the spring and shut down in the fall
Responsible for general stadium maintenance
Grounds: Overseeing Grounds Crew
Mowing & weed eating around the stadium
Staffing: Assist in hiring of gameday staff when applicable
Assisting in overseeing and training interns.
Assist Hospitality Manager
Responsible to ensure that all aspects of stadium operations are completed in a timely manner
Brainstorm new and fun on-field promotions
Deliver marketing materials in the Cedar Valley
Develop positive relationships with fans, clients, and community members to help promote the Bucks
Skills and characteristics that we are looking for:
Willingness to work long hours, weekends, holidays, etc. and be on your feet for an extended time
Past supervision & leadership experience is required
Horticulture & Turf Management preferred but not required
Must be able to lift up to 50lbs
Must have the ability to work both independently and as part of a team
Open to learning new things and have the flexibility to work in multiple departments
Positive attitude, great communication skills and the ability to problem solve
Professional attitude when representing the Waterloo Bucks in the community
Proper and professional communication with fans, sponsors, team, staff, etc.
Outgoing and excited to work in the sports career field
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Job Questions:
Are you able to secure housing around Waterloo, Iowa for the summer?
$61k-82k yearly est. 6d ago
Operations Manager
AEG 4.6
Pompano Beach, FL jobs
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Florida Panthers enter the 2025-26 season as the two-time defending Stanley Cup Champions, having gone to the Stanley Cup Final in each of the past three seasons. The National Hockey League's southernmost team, the Panthers have reached the postseason in a club-record six consecutive campaigns. The Panthers operate four facilities in Broward County, Florida: Amerant Bank Arena in Sunrise, the Panthers IceDen in Coral Springs, the new state-of-the-art practice facility Baptist Health IcePlex in Fort Lauderdale, as well as the renovated War Memorial Auditorium, which hosts concerts and events for the South Florida faithful. An organization with deep roots in the community, the Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. Emphasizing a culture of selfless service both on and off the ice, the Panthers pillar program 'Heroes Among Us' honors a United States military veteran at every game and the Florida Panthers Foundation has four main focuses including veterans affairs, children's health and education, raising awareness for the endangered Florida panther and growing youth hockey.
Job Title: OperationsManagerDepartment: Arena OperationsReports To: General ManagerFLSA: ExemptEmployment Type: Full-TimeLocation: Panthers lce Den
Job Summary:
The OperationsManager will be responsible for the daily activities required to run, maintain, and service the facility and/or events by performing the following duties personally or through subordinate supervisors:
Job Functions:
Specific duties include but are not limited to:
• Directs, supervises and schedules all aspects of Operations, including Engineering; Building and Grounds; Ice maintenance and Zamboni's; Technical Services, Security and Custodial Services.
• Coordinates the Operations activities with other departments and event related contractors to assure facility readiness and smooth operation of events.
• Implements and updates facility rules, regulations, policies and procedures.
• Provides clear, concise, and timely communication of directives to other departments.
• Ensures that Operations Department receives pertinent information for the most effective use of the facility and staffing.
• Oversees maintenance of the Physical Plant, systems, equipment.
• Assists in the preparation of the Annual Operating Budget and recommends a capital budgets for 1-year and 5-year long-range repairs and improvements to the facility.
• Authorizes the requisition of equipment and supplies within budget guidelines. Provides yearly inventory of all equipment.
• Knows and ensures all laws, codes, ordinances, policies, procedures, Risk Management, safety precautions, rules/regulations and emergency procedures are followed.
• Develops program to train all employees on Fire/Life Safety, Emergency and OSHA Procedures.
• Investigates, analyzes and resolves operational problems and complaints. Conducts periodic staff meetings to discuss procedures, problems and policy changes.
• Works closely with the General Manager in the preparation and negotiation of Service Agreements.
• Reviews contracts for compliance with events and /or government specifications and suitability for occupancy.
• Negotiates with vendors, unions, contractors and/or service providers
• Develops and implement preventive maintenance schedules, emergency procedures, safety and Risk Management policies in compliance with all Corporate and governmental regulations.
• Acts as liaison to public utility, environmental, and energy agencies. Assist GM in implementation of any energy saving guidelines.
• Coordinates and oversees special projects, such as construction, remodeling or expansion.
• Plans and directs outside vendors/contractors work to assure compliance with contracts and safety requirements.
• Serves as SDO (Staff Duty Officer) as required.
• All other duties and responsibilities as assigned.
Qualifications:
• Prior ice rink maintenance experience and sports arena/facility management experience are highly desired qualifications.
• Comprehensive knowledge and understanding of building systems, equipment, maintenance procedures, tools, controls, and construction practices.
• Candidate will meet the physical demands of the job, which include lifting up to 50 lbs.
• Candidate will have the ability to work as a team player and have good self-motivational skills
• Sound organizational and time-management skills.
• Job reliability, diligence, dedication, and attention to detail.
• Flexibility with work schedule- Nights, weekends, and holidays required.
• Should be extremely organized and detail oriented, with a focus on quality and consistency
• Passion for diversity, inclusion, and equity efforts
• Excellent writing and verbal communication skills
• Solid computer skills and proficiency with MS Word, Excel, PowerPoint, a must
• Strong writing skills and professional communication ability
• Positive attitude and strong work ethic a must. Must have a "team-first" mentality with an eagerness to learn
• Must be able to maintain and abide by organizational confidentiality standards.
• Ability to work under fluid deadlines and complete tasks in a timely and efficient manner.
Position Type/Expected Hours of Work:
This is an exempt position. Must be able to work flexible hours, including nights, weekends and holidays as needed.
At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business. We welcome all to apply and join our team. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
$54k-76k yearly est. 2d ago
Manager of Premium Seating | Full-Time | PPL Center
AEG 4.6
Allentown, PA jobs
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Manager of Premium Seating will be responsible for the successful sales and service operation of our Premium and Club seat offerings at the Lehigh Valley Phantoms and PPL Center. This will include all sales and service related duties for games, concerts, family show, and all events held at the PPL Center. This role would also have a significant impact on the overall growth and development of the Premium Seating Department.
This role pays an annual salary of $48,000-$56,000 and is commission eligible
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until March 13, 2026.
Responsibilities
Execute against a marketing plan/project timeline and deliver on time
Manage internal and external sales process
Conduct outbound sales calls designed to secure new premium seating rentals
Negotiating, closing and implementing premium seating deals
Develop and maintain positive relationships with clients
Develop project proposals, sales materials, and presentations where applicable
Create and implement grassroots marketing campaigns to maximize account awareness and exposure
Assist in the retention of current premium seating clientele, including developing specific benefits for clients along with new initiatives to help retain the fanbase
Develop sales leads
Report on sales and marketing activity as requested
Adhere to established reporting procedures for all sales activity
Work with the facilities staff to communicate marketing activity, finalized sales, contract fulfillment and account servicing
Manage and participate in the development and implementation of goals, objectives, policies, and priorities of all premium seating rental programs and activities
Work closely with other OVG staff in the region to prospect and close warm leads
Achieve premium seating rental revenue goals and budgets
Interact in a professional manner with senior level executives and management (Team, Spectra, etc.)
Create repeat client initiatives to better serve corporate clientele
Track prospecting, sales and inventory, and manage sales reports
Develop inventory control systems (with assistance from OVG corporate)
Other duties as assigned
Qualifications
Preferred minimum of 3-5+ years of experience in premium seating sales and/or servicing
Demonstrates or has prior premium seating experience/knowledge of local market
Proven track record of generating new business and retaining clients
Bachelor's degree from an accredited college or university with major course work in sales, public relations, business administration, hospitality management, or other related field
Computer proficiency in Microsoft Work, Excel and PowerPoint
Strong written and verbal communications skills
Ability to work a flexible schedule including evenings, weekends, and holidays is required
$48k-56k yearly 2d ago
Operations Manager | Full-Time | Chaifetz Arena
AEG 4.6
Saint Louis, MO jobs
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The OperationsManager is responsible for overseeing the day-to-day operational functions of Chaifetz Arena, which hosts concerts, NCAA Division 1 basketball, and special events. Under the direction of the Director of Operations and Senior OperationsManager, this role leads building conversions, event operations, housekeeping, equipment management, and facility upkeep while ensuring a safe, efficient, and cost-effective operation.
This position plays a critical leadership role in executing events and event conversions, maintaining facility standards, and supporting the overall success of the arena through strong operational planning, staff management, and fiscal responsibility.
This role pays an annual salary of $60,000-$73,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until April 17, 2026.
Responsibilities
Key Responsibilities
Event & Facility Operations
Oversee all operational aspects of events including concerts, basketball games, and special events.
Lead and execute building conversions and overnight event changeovers. This includes laying basketball flooring, building stages, chair sets, barricade and bike rack setups, and back of house setups. Strong attention to detail is a must.
Ensure facility readiness, cleanliness, and safety for all events and daily operations
Coordinate with internal departments and external partners to support seamless event execution
Monitor vendor performance and service contracts related to facility operations
Performs operation of machinery, including forklifts and scissor lifts.
Orders supplies and materials for maintenance and housekeeping programs within budget guidelines; receive and maintain supplies.
Perform daily walks of the facility inspecting for cleanliness and damages and submit work orders as needed.
Team Leadership & Staff Management
Supervise and schedule part-time operations and housekeeping staff
Provide leadership, training, and performance management to part-time staff
Enforce policies, procedures, and safety protocols
Housekeeping
Manage housekeeping operations, equipment inventory
Liaison with contracted post-clean company to ensure fluid cleaning operations overnight.
Ensure all equipment is properly maintained, stored, and deployed for events
Monitor cleaning supplies and order as needed.
Budget & Financial Oversight
Assist in developing and managing the Operations department budget
Monitor expenses and implement cost controls to ensure efficient use of resources
Participate in purchasing decisions and vendor negotiations as needed
Safety & Compliance
Ensure compliance with all safety regulations, building codes, and industry standards
Continuous Improvement
Identify opportunities to improve operational efficiency, service levels, and facility presentation
Support long-term facility planning and capital improvement initiatives
Qualifications
Bachelor's degree in Sports Management, Facility Management, or related field preferred. Associate's degree will be considered.
Minimum 3-5 years of experience in arena, stadium, or large-venue operations
Proven experience managing staff in a fast-paced, event-driven environment
Strong knowledge of event operations, building systems, and facility management best practices
Demonstrated ability to manage budgets and control operational expenses
Excellent leadership, communication, and organizational skills
Ability to communicate clearly and concisely in the English language, both orally and in writing
Must be organized with a strong attention to detail
Possess valid driver's license or could acquire
Possess valid forklift certification or have the willingness to acquire
Ability to work independently. Must be a self-starter.
Ability to work irregular hours for extended periods as dictated by events and schedule; (days, overnights, weeknights, weekends. Occasionally holidays).
Ability to lift/push/pull 50 pounds with or without reasonable accommodations.
Familiarity with OSHA requirements
Working knowledge and ability with Microsoft Office products.
$60k-73k yearly 7d ago
Operations Manager | Full-Time | Cal Expo Soccer Stadium
AEG 4.6
Sacramento, CA jobs
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Under general supervision of the General Manager, the OperationsManager supervises and coordinates the set-up,operations, all third party contracts and event-specific equipment for Heart Health Park Stadium. The OperationsManager will oversee all building operations, changeovers, event setups and post-event reset while providing highly responsible staff assistance. Responsible for hiring, training and supervising event operations crew. Ensures an effective and cost-efficient program by controlling the Operations budget, and performs related day-to-day responsibilities as required.
This role pays an annual salary of $70,304
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until April 10, 2026
Responsibilities
Assume management responsibility for all services and activities involved in the maintenance and operations of Heart Health Park including event set-up and tear down, building changeovers and oversight of janitorial services.
Under the direction of the General Manager, select, train, schedule, motivate and evaluate operations staff; provide or coordinate staff training; work with employees to correct deficiencies; oversee all part-time staff.
Plan, direct, coordinate, and review the work of part-time operations staff; assign work activities and annual projects.
Monitor part-time event staff hours; allocate hours to each event worked; approve time worked at the end of each pay period.
Establishes and maintains effective working relationships with staff, our client Cal Expo, promoters, along with being a liaison with our resident tenant Sacramento Republic FC
Responsible for the creation of all event CAD drawings not only for promoters but for Fire Marshal approval.as well as submitting all rigging plots for approval
Oversee the set-up of events; coordinate the building set up under the direction of the General Manager and our client Cal Expo; coordinate facility arrangements with vendors, production companies, promoters; manage all event-specific equipment.
Preform daily walkthroughs of the facility to ensure safety and cleanliness
Attend production meetings at previously scheduled times to go over event details, promotions, and specific event assignments.
Ensure that the client's needs are met in a professional and courteous manner.
Coordinate with third party vendors and contractors; schedule services; monitor the work of contractors
Assist with department budget maintenance; track and monitor building supplies track and monitor cleaning supplies.
Assist with the maintenance of all building equipment
Responsible for OSHA/Health & Safety compliance, Fire Marshal approvals, Fire Alarm & Fire Protection systems
Other duties and responsibilities as assignened
Qualifications
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
Minimum of Associates' Degree preferred; Bachelor's Degree is highly preferred.
Minimum of 3-5 years of experience in facility operations supervision or with comparable increasing responsibility in a stadium, arena, convention center or public assembly facility with knowledge of stadium setup and housekeeping.
Must know all Microsoft applications as well as CAD
Demonstrated knowledge of supervisory skills and principles, with experience in work crew supervision and working on a varied work schedule in facility operations
Ability to communicate clearly and concisely in the English language, both orally and in writing
Must be comfortable multi-tasking and working in a fast-paced environment
Knowledge of all OSHA requirements, Fire Marshal approvals, Fire Alarm / Fire Protection systems and event production technology, along with knowledge of facility maintenance and housekeeping.
Strong interpersonal skills necessary, including excellent verbal and written communication skills
Possess valid driver's license or have the ability to acquire
Possess valid forklift certification or have the willingness to acquire
Working knowledge and ability with AutoCAD, Excel, and other Microsoft products.
Experience with budget preparation and control
Familiarity with terminology used in entertainment/convention/public assembly settings
Ability to work independently, exercising judgment and initiative.
The ability to work effectively with people from a variety of culturally diverse backgrounds.
The ability to perform physical tasks such as lifting and carrying up to 50 pounds.
Ability to work, nights, weekends and holidays as needed.
Effectively work under pressure and meet tight deadlines in a fast-paced environment.
Ability to communicate with employees, co-workers, volunteers,management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
Ability to speak, read, and write in English.
Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.
$70.3k yearly 2d ago
REVELxp - Executive General Manager, University of Texas
AEG 4.6
Austin, TX jobs
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. ABOUT REVELXP REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations.
We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team!
We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday.
This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy.
JOB DESCRIPTION
As the Executive General Manager, you will report to and collaborate with a Regional Vice President to effectively implement company objectives at designated properties. The Executive General Manager will be responsible for leading and managing daily operations to achieve business goals and maximize profitability. Responsibilities encompass complete oversight of a property or group of properties. Other duties also include mentoring team members, setting performance objectives, and ensuring company standards are upheld.
To be successful as an Executive General Manager, you should be able to lead and manage people, ensure operations run smoothly, and achieve revenue targets. Ultimately, a top-notch Executive General Manager should be able to perform efficiently in a high-pressure environment and demonstrate excellent problem-solving and decision-making skills.
DUTIES AND RESPONSIBILITIES
Primary duties to include, but not limited to the following:
SALES:
Full oversight of all revenue related activities (tailgates and event rentals), which will include goal setting, forecasting, and the development and execution of sales strategies.
Active participant in revenue generation including outbound sales, inbound sales, in-person meetings and community development initiatives.
Responsible for owning and growing relationships with university partner across multiple departments
Craft, implement and oversee guest communication plan by team for all tailgate and event rental clients.
Develop a team culture focused on poise, accountability, being detailed orientated and with high attention to hospitality.
Maintain an intimate familiarity with all financial records and key performance metrics to provide actionable insights to leadership.
Own Accounts Payable and Receivable for all properties/operations under your purview including tracking and reporting.
Full ownership of pricing and discounts as approved by Vice President.
Responsible for managing and developing all team members reporting into you: provide consistent feedback to staff in relation to key performance metrics and company expectations; oversee recruiting, development of all team members and assisting with corporate training when needed; supporting company-wide initiatives and encouraging behavior that promotes adoption of initiatives, processes, and policies.
OPERATIONS:
General: Strategic planning and trend forecasting; budget oversight; ensuring compliance with company-wide initiatives and processes/improvements; manage and improve current systems including quality control, maintenance, inventory, and process management.
Event Management: event layout, design assistance, and oversight of events operations; manage relationships with key vendors including rental, food and beverage partners.
Asset Management (Applicable solely to properties equipped with warehouse facilities.): oversee all aspects related to facility management including warehouse organization and cleanliness if applicable, office organization and cleanliness, general facility maintenance and facility services such as cleaning, landscape and pest control; oversee and work with Operations personnel on all aspects of fleet management including cleanliness, maintenance, safety training, and security policy compliance; oversee and work with Operations personnel on all inventory maintenance, asset counts and repair schedules.
Budget oversight for all expense line items including but not limited to hourly labor, game day expenses and overall office expenditures.
Public Relations & Communication
Become a visible representative of REVELXP by managing community relations with customers, university administration & athletic department.
Manage all partner relationships with existing partners and key event rental clients.
Attend community functions with executive management.
$56k-90k yearly est. 2d ago
General Manager
AEG 4.6
Atlanta, GA jobs
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. About D-BATAt D-BAT, we believe in the power of people and sport. We create a welcoming, high-quality environment where athletes and families feel at home and are supported at every stage of their journey. Our mission is to deliver a consistent, impactful experience that builds confidence, passion, and growth for athletes of all backgrounds and skill levels.
What Makes a D-BAT Teammate? We value individuals who strive to...Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences Why You'll love being apart of the D-BatTeam:
You'll have access to our D-BAT Treats, including (but not limited to):
Competitive pay, benefits, and monthly bonus plan
Career growth and development opportunities
Employee Assistance Program
Active & Fit membership
Benefits Hub discount marketplace
So many TOCA Perks we can't name all of them, but we'll try: 4 TOCA Training Sessions, 50% Off Classes, Free Pick/League Play, 1 Free Birthday Party, Food and Beverage Discount, and 2 Free Packages to share with your squad! Whew!
Job Title: General Manager Location: Buckhead, GA Reports To: Regional Director of Operations Hours Required: Evenings and weekends are required Position Overview: We're seeking a General Manager to lead a premier baseball and softball training facility at D-BAT. This role focuses on building a strong team culture, delivering exceptional athlete experiences, and driving daily operational and financial performance. Ideal candidates thrive in fast-paced environments, are hands-on leaders, and bring a people-first mindset to everything they do.Role Scope & Responsibilities
People: Leadership & Team Development (30%)
Partner with the Regional Director of Operations to recruit, hire, and develop a high-performing team.
Coach, mentor, and lead team members with clear expectations and consistent feedback.
Build a positive, engaging work environment that promotes growth, accountability, and retention.
Process & Product: CenterOperations (50%)
Oversee daily operations to ensure the facility is clean, safe, and ready for athletes and families.
Lead coaches and front-desk team members to deliver a welcoming, athlete-focused experience.
Manage staffing, scheduling, and training to support lesson demand and guest needs.
Implement and maintain facility and equipment maintenance standards.
Drive a guest-first mindset, resolving concerns quickly and consistently using established success routines.
Track and manage key performance indicators related to operations, guest satisfaction, and revenue.
Performance: Community Marketing & Sales Enablement (20%)
Deliver an exceptional first experience for new athletes, with a focus on strong conversion results.
Partner with sales and marketing teams to support local initiatives that drive acquisition and retention.
Represent D-BAT in the community through events, partnerships, and outreach.
Build relationships with local leagues, schools, coaches, and families to strengthen community presence.
D-BAT Culture (100%)
Live out D-BAT's core values every day and lead by example.
Serve as a culture carrier who sets the tone for professionalism, teamwork, and athlete care.
Work closely with leadership to maintain alignment, consistency, and strong team engagement across the facility.
Qualifications & Experience
3 to 5 years of operations leadership experience, preferably in sports, fitness, retail, or hospitality.
Proven ability to manage schedules, staffing, and daily operations effectively.
Strong people skills with a genuine passion for baseball and softball.
Comfortable working evenings and weekends to support athlete schedules.
Ability to meet the physical demands of the role, including standing, lifting, and moving equipment.
Solid financial and business judgment with an understanding of how decisions impact performance.
Clear, professional communication skills and a commitment to delivering a welcoming experience.
D-BAT Baseball & Softball is an equal opportunity employer. We prohibit discrimination and harassment of any kind and are committed to providing reasonable accommodations during the application and hiring process.
$53k-85k yearly est. 5d ago
General Manager | Full-Time | Benchmark International Arena
AEG 4.6
Tampa, FL jobs
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Food & Beverage General Manager is responsible for leading the efficient, professional, and profitable operations of all food and beverage services at the assigned OVG venue. This key leadership role oversees all aspects of the department, including full-time, part-time, and managerial staff, while ensuring adherence to all applicable state and federal labor laws, health and sanitation standards, and alcohol service regulations.
Beyond day-to-day operational excellence, the General Manager plays a strategic role in identifying and securing new revenue opportunities, both within the venue and through external partnerships. The ideal candidate is a dynamic leader with a strong business acumen, a passion for guest experience, and a commitment to delivering best-in-class service in a fast-paced, high-volume environment.
This position reports directly to the Regional Vice President of the Northeast.
This role will pay an annual salary of $165,000-$175,000 and is bonus eligible.
Benefits for Full-Time roles: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
This position will remain open until March 6, 2026.
Responsibilities
Ensure the legal, efficient, professional, and profitable operation of the assigned OVG venue.
Generate, analyze, and review financial reports, including budgets, forecasts, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and profit & loss (P&L) statements.
Focus on pushing team to providing the highest level of Guest Satisfaction while staying within financial goals set with senior leadership and client.
Meet regularly, work closely and provided detailed reporting to our client direct reports.
Work with partnership team on gaining new venue partnership opportunities and also focus on ways to grow current relationships.
Serve as the final decision-maker on all equipment purchases and leases.
Handle conflict resolution, including last-resort mediation, arbitration, and labor negotiations, as applicable.
Author, review, and revise policies and procedures as necessary to ensure operational compliance and efficiency.
Draft, revise, and authorize contracts and terms of agreement.
Oversee staff scheduling and labor allocation to meet operational demands.
Analyze ticket sales in relation to projected staffing needs, market demographics, and forecast point-of-sale to guest ratios.
Evaluate historical sales and purchasing data to identify trends, purchasing patterns, and determine accurate cost of goods.
Program and maintain the point-of-sale (POS) system to ensure accurate financial reporting, inventory tracking, and commodity level monitoring by location.
Guide and support managers in setting and achieving department goals.
Provide clear direction and follow up on all assignments to ensure accountability and execution.
Conduct regular inspections of operations to verify adherence to established quality and service standards.
Accurately prepare and submit required reports on time; follow up with department heads to ensure timely and complete reporting across all areas.
Develop and lead an effective, performance-driven management team.
Offer consistent leadership, training, and resources to support management success.
Evaluate manager performance regularly and provide constructive feedback and recommendations for improvement.
Collaborate with department heads to review and enhance menus and marketing strategies.
Foster and maintain strong, positive relationships with client,managers, suppliers, vendors, and the public to enhance the venue's reputation.
Perform other duties and responsibilities as assigned.
Qualifications
MA or MS; BA or BS with business-related major;
Minimum 10 years management experience in food-related or concessions industry.
Concessions Manager Certificate from the National Association of Concessionaires.
Nationally recognized, advanced food service sanitation training course certification.
Ability to communicate with employees, co-workers, volunteers,management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
Ability to make sound business/operations decisions quickly and under pressure.
Ability to speak, read, and write in English.
Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.
Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.
Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to OVG and venue concession and premium services operations.
Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages).
Ability to handle cash accurately and responsibly.
Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.
Ability to work independently with little direction.
Experience in a fast paced arena, ballpark or stadium preferred.
Accounting minor or credits preferred.
$53k-84k yearly est. 2d ago
Retail Manager
AEG 4.6
Graford, TX jobs
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Company/Location: Rocker B Ranch, Graford, TX Reports To: General Manager Compensation: $48,000 annually with a $7,500 bonus Employee Type: Regular, full-time Overview The Retail Manager at Rocker B Ranch oversees all aspects of our on-site retail operations - including merchandise sales, inventory management, team leadership, and guest experience. This role ensures that the Rocker B retail experience aligns with the ranch's premium brand standards, drives profitability, and enhances the overall guest experience for athletes, families, and visitors. The Retail Manager will report directly into the General Manager and work closely with Unrivaled Sports' shared retail function to maximize collaboration and ensure continuity across the portfolio.
Key Responsibilities 1. Store Operations & Leadership
Oversee daily operations of the Rocker B retail store, ensuring smooth, efficient, and guest-focused execution.
Lead, train, and motivate staff to deliver an exceptional retail experience that reflects Rocker B's hospitality culture.
Create weekly schedules,manage payroll hours, and maintain staffing levels appropriate for event and non-event days.
Uphold visual merchandising standards, cleanliness, and organization of all retail spaces.
2. Inventory & Merchandising
Manage inventory levels to meet demand during tournaments and peak weekends while minimizing overstock.
Perform weekly inventory counts
Oversee product ordering, receiving, tagging, and placement.
Identify trends in sales and adjust stock mix accordingly (e.g., Rocker B apparel, baseball gear, souvenirs).
Coordinate with shared retail function for seasonal and tournament specific merchandise drops.
3. Financial & Sales Performance
Monitor weekly sales performance, margins, and expense control.
Develop sales strategies and promotional plans to achieve budget targets.
Track KPIs such as revenue per guest, conversion rate, and average transaction value.
Prepare retail budgets and financial reports (when applicable); make data-driven decisions to improve profitability.
4. Guest Experience & Customer Service
Create a warm, welcoming environment that enhances Rocker B's overall guest experience.
Handle guest inquiries and resolve complaints promptly and professionally.
Train team members on Rocker B's brand standards, ensuring consistency in service and product knowledge.
5. Team Development
Provide coaching, feedback, and growth opportunities for retail associates.
Build a culture of accountability, teamwork, and pride in representing the Rocker B brand.
Qualifications
3+ years of retail management experience (hospitality, resort, or sports environment preferred).
Strong leadership, communication, and organizational skills.
Proven experience in inventory control, merchandising, and financial management.
Ability to thrive in a fast-paced, event-driven environment with fluctuating customer volume.
Proficiency with POS systems and retail management software (Toast, ADP, 7Shifts, Square, and Yellowdog preferred)
Passion for sports, hospitality, and delivering an exceptional guest experience.
#RockerB #twmanager
$48k yearly 3d ago
Assistant Operations Manager | Full-Time | PPL Center
AEG 4.6
Allentown, PA jobs
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Assistant OperationsManager directs,manages, supervises and coordinates event setup activities and operations for the facility and provides responsible staff assistance to the Sr. Event Manager and the Event & Guest Services Manager.
This role pays an annual salary of $43,888.00
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until April 3, 2026.
Responsibilities
Assume management responsibility for all services and activities involved in the operations of all venue and exhibition & convention spaces.
Assume management of full-time and part-time Operations Supervisors and changeover crews to complete event conversions in a timely manner.
Interview, select, train, coach, evaluate, and discipline part time staff. Position will deliver a termination with approval.
Provide staff training for all employees and temporary workers.
Deliver and follow up on Performance Improvement procedures on a timely basis.
Ensure staff is working safely and are aware of proper safety guidelines.
Lead/coordinate staff training and safety programs.
Mentor/coach employees to correct deficiencies; present/discuss discipline and termination procedures in a timely fashion, work with Human Resources as required.
Assist or lead planning, directing, coordinating and review of work plans for facility operations.
Review and understand event documents to forecast staffing and equipment needs for all arena events.
Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures and implement adjustments as necessary within assigned responsibilities. Provide recommendations/improvements.
Oversee, monitor changeover and housekeeping crews, provide team support as required.
Schedule appropriate changeover and housekeeping crew for a large group of employees accurately and efficiently and adjust/notify employees of updates/changes as necessary.
Maintains departmental equipment; notify Sr. OperationsManager when repairs are needed.
Provide excellent customer service to internal and external clients to provide a positive employee climate.
Qualifications
High school diploma or equivalent.
2-4 years' experience in an operations position in an arena, convention center, public assembly facility or similar location; with knowledge of set up/housekeeping and event coordination.
An advanced degree in Facility Management or related field may be substituted for years of experience.
Basic computer skills in a Windows format including typing, data entry and email.
Advanced computer skills and experience with MS Word, Outlook, Excel preferred.
Ability to effectively lead a team and manage in a fast paced, high pressure environment.
Knowledge of OSHA standards/requirements; OSHA 10 certification preferred.
Forklift certification or ability to acquire within 90 days of employment.
Possess superior interpersonal, communication, and leadership skills.
Ability to communicate clearly and concisely in the English language, both orally and in writing.
Self-motivated and excellent organizational skills.
Possession of a valid Driver's License preferred.
Ability to work independently and as part of a team.
Ability to work long hours including a varied schedule of days, nights, weekends and holidays.