CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
The Team: The Part-Time Merchandise Handler position is part of the American Girl Dallas retail store's team.
The Opportunity: The American Girl Dallas retail store is looking for a dynamic individual as a Part-Time Merchandise Handler for our Back of House support, including unloading/loading in- and outbound trailers, maintaining stock levels on the sales floor, organizing back of house areas for peak efficiency, and ensuring adequate supplies are on-hand. .
What Your Impact Will Be:
* Process incoming stock shipments in a safe and orderly fashion. Maintain stockroom standards for merchandise placement, cleanliness and safety.
* Pack up and load trailer with returning merchandise (returns, rework and doll hospital).
* Maintain stock on the retail sales floor, including special requests from retail partners. Monitor stock levels on an on-going basis and fill in as necessary adhering to visual standards.
* Assist in the general execution of the retail business, including floor moves, equipment maintenance, and working with other store personnel to provide a safe environment for both customers and employees. Perform special projects as requested.
* Demonstrates flexibility in prioritizing tasks to meet the needs of the business.
What We're Looking For:
* 6 months to 1 year of experience in retail or service industry, either in material handling, shipping, receiving, retail or warehouse stock handling, preferred.
* Ability to lift up to 30 lbs.
* Must be friendly, approachable, and willing to offer assistance to a guest in a respectful manner, especially children.
* Must be available to work open and close shifts, weekends, and holidays.
Mattel is an Affirmative Action/Equal Opportunity Employer
F/M/Disability/Vet
What It's Like to Work Here:
American Girl is subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
* We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
* We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
* We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Who We Are:
American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT, **************** a leading global toy company and owner of one of the strongest catalogs of children's and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world's leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.
Visit us at ************************ and ********************************
Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.
$29k-33k yearly est. 60d+ ago
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American Girl Hair Stylist (Licensed Cosmetologist/ Part-Time)
Mattel 4.5
Mattel job in Dallas, TX
CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
The Team:
The Part-Time Salon Stylist position is part of the American Girl Dallas retail store's Girls Hair Salon team.
The Opportunity:
The American Girl Dallas retail store is currently seeking a passionate Part-Time Salon Stylist for our Girls Hair Salon, who can be innovative and thrive in a friendly children's retailer and fast-paced environment.
What Your Impact Will Be:
Provide hair salon and doll salon services to customers that ensure a high-level experience at American Girl.
Includes but not limited to answering questions, providing general customer assistance, styling Girl's hair according to company standards, resolving customer issues, conducting inventory of salon supplies, stocking area for ease of work, cleaning and maintaining work space, and communicating needs to management.
Performs a broad range of styles and must be able to work with a variety of hair lengths, types, and textures.
Must possess excellent communication skills and be able to learn the product and services knowledge necessary to effectively provide services to meet the needs of our guests.
Qualifications
What We're Looking For:
Current (unexpired) Texas Cosmetology license for hair and nails
Ability and experience to style hair in various styles and perform nail services
High energy, experience in a fast-paced service environment with a passion for quality
Organizational skills, inventory management, flexibility and corporate relationship skills are required
Experience working with children, preferred
Excellent communication (both verbal and written) and organizational skills are essential.
Ability to work a flexible schedule including evenings, weekends, and holidays.
Additional Information
Don't meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
What It's Like to Work Here:
American Girl is subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
We collaborate:
Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
We innovate:
At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
We execute:
We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Who We Are:
American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT,
**************
), a leading global toy company and owner of one of the strongest catalogs of children's and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world's leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.
Mattel is recognized for the second year in a row as a Great Place to Work™ and as one of Fast Company's Best Workplaces for Innovators in 2022.
Visit us at
************************
and
*******************************
.
Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.
$26k-35k yearly est. 4h ago
American Girl Visual Merchandising Associate (Part-Time)
Mattel Inc. 4.5
Mattel Inc. job in Dallas, TX
CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
The Team: The Part-Time Merchandise Handler position is part of the American Girl Dallas retail store's team.
The Opportunity: The American Girl Dallas retail store is looking for a dynamic individual as a Part-Time Merchandise Handler for our Back of House support, including unloading/loading in- and outbound trailers, maintaining stock levels on the sales floor, organizing back of house areas for peak efficiency, and ensuring adequate supplies are on-hand. .
What Your Impact Will Be:
* Process incoming stock shipments in a safe and orderly fashion. Maintain stockroom standards for merchandise placement, cleanliness and safety.
* Pack up and load trailer with returning merchandise (returns, rework and doll hospital).
* Maintain stock on the retail sales floor, including special requests from retail partners. Monitor stock levels on an on-going basis and fill in as necessary adhering to visual standards.
* Assist in the general execution of the retail business, including floor moves, equipment maintenance, and working with other store personnel to provide a safe environment for both customers and employees. Perform special projects as requested.
* Demonstrates flexibility in prioritizing tasks to meet the needs of the business.
What We're Looking For:
* 6 months to 1 year of experience in retail or service industry, either in material handling, shipping, receiving, retail or warehouse stock handling, preferred.
* Ability to lift up to 30 lbs.
* Must be friendly, approachable, and willing to offer assistance to a guest in a respectful manner, especially children.
* Must be available to work open and close shifts, weekends, and holidays.
Mattel is an Affirmative Action/Equal Opportunity Employer
F/M/Disability/Vet
What It's Like to Work Here:
American Girl is subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
* We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
* We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
* We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Who We Are:
American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT, **************** a leading global toy company and owner of one of the strongest catalogs of children's and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world's leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.
Visit us at ************************ and ********************************
Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.
$27k-34k yearly est. 2d ago
Part Time Merchandiser
American Greetings Corporation 4.3
Dallas, TX job
American Greetings is a global leader in the Celebrations marketplace. Celebrate with us and join our team today! As a Merchandiser with American Greetings, you are a vital part of our company's purpose: helping people celebrate holidays, each other, and all of life's special moments, by making the world a more thoughtful and caring place every single day. We are looking for merchandisers to work independently across various retail locations, showcasing their organization and time management skills to display and maintain inventory levels of our celebrations product, including greeting cards, gift wrap accessories, party goods, plush and more.
Pay:
• The starting pay is $14.00 per hour with two increases during the first year of employment (the listed rates are subject to change based on work location).
• After 6 months of employment the pay rate will increase to $14.80.
• After 1 year of continued employment the pay rate will increase to $15.50.
• We offer flexible work scheduling.
• We provide paid training.
• 401(k) with company match
Route and Schedule:
This route will service the following retail locations at:
9440 MARSH LN, DALLAS, TX, 75220-4924, 9410 WEBB CHAPEL RD, DALLAS, TX, 75220, 0000145844, 3515 W NORTHWEST HWY, DALLAS, TX, 75220-5953
The weekly average hours are 7 hours per week. The weekly hours may increase to an average of 18 hours per week around holidays.
**Ideal candidate would be available during daytime hours and specifically Monday mornings due to store needs and service.
Primary Responsibilities:
• Service stores on your assigned route, including merchandising and organizing product orders, displaying product within greeting card departments and other retail locations, maintaining an organized backroom area, and other inventory tasks as needed.
• Communicate with management any questions or concerns regarding service or schedules.
• Work in a fast-paced retail environment utilizing effective time management skills and organizational skills.
• Partner and build relationships with retail store associates and management during daytime retail business hours.
• Availability for additional working days and extended hours leading up to and immediately following major holidays.
• Provide occasional assistance with store resets which may include minor fixture work, product assembly, relocation, or removal as requested.
• Review and plan your weekly service schedule and workload in your assigned stores, utilizing a company-issued tablet
•The ability to work on your own and with a team.
Experience Required:
Experience Required:
No Experience Necessary! We will train you!
Qualifications:
• 18 yrs or older
• Ability to speak, read, write, and understand English is required
• Ability to lift up to 40 pounds with or without reasonable accommodation
• Access to reliable transportation as most routes have multiple retail locations
• Access to reliable internet to receive critical job information and updates
• Technological competency-able to learn and use company provided tablet for training and daily activity/tasks
• Meet scheduling needs - Occasional weekends, the day before and after major holidays as needed (e.g., Valentine's Day, Easter, Mother's Day, Father's Day, Halloween, Thanksgiving, and Christmas)
Physical Demands:
You will be working on the sales floor as well as the back stock room. Ability to push, pull, lift, and carry cartons, merchandise, and fixtures of up to 40 pounds throughout the sales floor and backrooms. You will need to be able to stand, walk, stoop, and squat throughout the workday. A stepstool may be used to complete some tasks.
* The characteristics listed above are representative of the physical demands required by an individual to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
This company is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status. EOE M/F/disability/vet VEVRAA Federal Contractor.
Related Backgrounds and Industries: Retail, Customer Service, Merchandising, Part-time, Merchandiser, Stocker, #merchandiser
$14-15.5 hourly 23d ago
Line Lead NE
Mattel 4.5
Mattel job in Fort Worth, TX
CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
Job Description
Responsibilities:
Label incoming and/or outgoing product by matching names and numbers on labels to specific cartons.
Audit warehouse locations and update database system.
Audit all outbound orders for accuracy including carton count, SKU's, labels, etc.
Separate paperwork, ensure drivers are given correct paperwork, and ensure the correct paperwork is included with each order.
Provide trailer information and pallet patterns for incoming trailers to material handlers.
Count incoming product and verifies quantities and SKU's.
Posts verified product in internal system and notifies warehouse department when product is ready for put-away.
Comply with customer requirements by labeling and wrapping product for out bound loads by matching letter and number combinations on labels to product.
Able to attend work regularly and on a timely manner.
Able to perform work with accuracy.
Able to learn and use various warehouse management programs.
Other responsibilities and tasks as assigned by your manager or supervisor.
Qualifications
Requirements:
Able to handle multiple tasks simultaneously and in an effective manner
Able to collaborate with employees at all levels within the warehouse
Basic mathematic skills- ability to add, subtract, multiply, and divide using whole numbers, common fraction, and decimals
Ability to understand and carry out written and verbal instructions
Able to problem solve basic work related challenges
Ability to speak, read, and write in English.
Bilingual (Spanish) preferred
Additional Information
What It's Like to Work Here:
We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
We collaborate:
Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
We innovate:
At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
We execute:
We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Who We Are:
Mattel is a leading global toy company and owner of one of the strongest catalogs of children's and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world's leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.
Mattel is recognized as a Great Place to Work™ and as one of Fast Company's Best Workplaces for Innovators in 2022.
Visit us at
************************
and
*******************************
.
Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.
Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.
$31k-43k yearly est. 4h ago
American Girl Host - (30 Hours/ Benefitted)
Mattel 4.5
Mattel job in Dallas, TX
CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
The Team:
The Part-Time Host (30 Hours + Benefits) position is part of the American Girl Dallas retail store's Cafe team.
Job Description
The Opportunity:
The American Girl Dallas retail store and cafe is looking for a dynamic individual to deliver an outstanding dining experience to our guests as a Part-Time Host in our Bistro. The Host is responsible for greeting and seating restaurant guests, managing reservations and working with the restaurant team. If you thrive in a high-pressure, fast-paced environment and can handle challenging service situations with sound judgment and a positive, professional demeanor, we want to hear from you.
What Your Impact Will Be:
Greets guests promptly and provides timely seating of guests by maintaining accurate waitlists, while maximizing seating capacity.
Manages large crowds in a professional manner and is able to resolve challenging service situations diplomatically.
Creates and maintains a pleasant ambiance in the dining room and party rooms through lighting, music and table placement.
Communicates accurate dining room and party room setup, along with special requests and birthday information, to the restaurant team.
Shares information on the store and restaurant events with guests.
Utilizes Guestbridge reservation and InfoGenesis register systems, along with Microsoft Office, to perform job functions.
Initiates training opportunities with restaurant staff.
Assists restaurant staff as needed in providing an outstanding dining experience.
Qualifications
What We're Looking For:
Experience as a restaurant host, hotel concierge, or related customer service position, preferred.
Computer skills including restaurant reservation and POS systems, Microsoft Word, Excel and Outlook, and use of basic office equipment (copiers/fax), preferred.
Experience working with children, preferred.
Must be able to work a flexible schedule, including nights, weekends and holidays.
The hourly rate for this position will depend upon experience and is offered between $15-17.25/hour.
Additional Information
What It's Like to Work Here:
American Girl is subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
We collaborate:
Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
We innovate:
At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
We execute:
We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Who We Are:
American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT,
**************
), a leading global toy company and owner of one of the strongest catalogs of children's and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world's leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.
Mattel is recognized for the second year in a row as a Great Place to Work™ and as one of Fast Company's Best Workplaces for Innovators in 2022.
Visit us at
************************
and
*******************************
.
Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.
$15-17.3 hourly 4h ago
American Girl Party Planner (Reg 30 Hr Benefitted)
Mattel 4.5
Mattel job in Dallas, TX
CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
The Team: The Party Planner is part of the American Girl Dallas Restaurant team
The Opportunity:
American Girl is looking for a dynamic individual for the Party Planner
position to deliver all aspects of a premier party experience in conjunction with our Cafe. This position will be working one-on-one with party guests to create a magical event through superior communication and organization according to AG specifications. If you have experience in customer relations, event planning and execution, or parties, and have the ability to perform multiple tasks simultaneously in high-pressure, fast-paced environment while maintaining a positive attitude, we want to hear from you.
What Your Impact Will Be:
Achieves and delivers timely steps of party execution, and positive indicators on Customer Comment Cards. This includes communications with the customer prior to the event; creating and maintaining a pleasant ambiance in the dining room and party rooms; working with the party team to greet and seat guests in a timely manner, share store and event information with guests, take and deliver beverage and food orders, upsell, service the party throughout the event; prepare desserts and to-go transactions, deliver and process checks, bus and reset tables, daily clean up, and restocking of supplies.
Meets sales goals and budgetary guidelines. Work with external vendors and place product orders in a timely manner.
Ensure customer satisfaction by providing an exceptional party experience and oversee resolution of customer service issues and requests in a gracious manner.
Executes events to AG standards, including games, crafts, hair styling and skin care of dolls.
Maintain on-going party communications with staff, management, and the Retail Sales and Services department.
Has knowledge and understanding of local and state health sanitation laws and follows food and workplace safety guidelines.
Assigns and complete daily tasks and side work assignments for FOH and BOH areas in a consistent and timely manner.
Has thorough knowledge of the InfoGenesis system and ensures transactions are completed according to company policy.
Takes the initiative to train, teach and assist teammates, including providing assistance to various areas of the restaurant, when needed.
Qualifications
What We're Looking For:
High school degree or equivalent, and undergraduate education, preferred.
Minimum of 6 months' work experience in customer relations, parties or events.
One to two years' experience in a high-volume, fine-casual dining or related restaurant, preferred.
Experience working with children, preferred.
Current ServeSafe certification, preferred.
Good verbal and communication skills are required.
Must enjoy public speaking, children, and possess a warm and friendly demeanor.
May be required to perform diverse physical tasks, including some heavy lifting (approximately 30 - 50 pounds), transporting full trays and bus tubs that weigh up to 30 pounds. Constant standing and walking and exposure to a loud working environment.
Ability to work a flexible schedule including nights, weekends and holidays.
Mattel is an Affirmative Action/Equal Opportunity Employer
F/M/Disability/Vet
Additional Information
Don't meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
What It's Like to Work Here:
American Girl is subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
We collaborate:
Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
We innovate:
At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
We execute:
We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Who We Are:
American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT,
**************
), a leading global toy company and owner of one of the strongest catalogs of children's and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world's leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.
Mattel is recognized for the second year in a row as a Great Place to Work™ and as one of Fast Company's Best Workplaces for Innovators in 2022.
Visit us at
************************
and
*******************************
.
Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.
$31k-36k yearly est. 4h ago
Head of Human Resources
Gamestop 4.7
Grapevine, TX job
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
GameStop is seeking a bold, strategic, and people-driven leader to serve as our next Head of Human Resources. This role will shape the future of our workforce and culture-leading a modern, high-impact HR function that fuels innovation, accountability, and growth. You'll partner directly with senior leadership team to evolve how we attract, develop, and retain top talent across a dynamic, multi-state organization. This is a hands-on leadership opportunity for someone who thrives at the intersection of strategy, operations, and culture-building programs that inspire people and move the business forward.
This position sits onsite 5 days a week in Grapevine, TX.
Responsibilities
Strategic Leadership. Design and implement a long-term people strategy that supports GameStop's growth, transformation, and employee experience.
Executive Partnership. Advise the leadership team on organizational design, workforce planning, and leadership effectiveness.
Talent Management. Oversee all aspects of talent acquisition, development, performance management, and succession planning.
Leadership Development. Create programs that strengthen leadership capability and empower associates to grow their careers.
Total Rewards. Lead the design and administration of competitive, equitable compensation and benefits programs that attract and retain top talent.
HR Operations & Technology. Modernize HR systems, analytics, and processes to enhance accuracy, agility, and the overall employee experience.
Compliance & Risk Management. Ensure adherence to federal, state, and local employment laws while fostering a culture of ethics, transparency, and fairness.
Employee Relations. Provide trusted counsel to leaders and associates, maintaining an environment of respect, fairness, and open communication.
Organizational Effectiveness. Continuously evaluate and optimize structures, processes, and programs to support business performance and operational excellence.
Qualifications
10+ years of progressive HR leadership experience, including executive-level oversight of multi-state operations.
Bachelor's degree in Human Resources, Business Administration, or related field required; Master's degree preferred.
Proven success leading strategic HR initiatives that drive organizational and cultural transformation.
Deep expertise in employment law, compensation and benefits design, and HR systems.
Exceptional communication, collaboration, and executive-level presentation skills.
Strong business and financial acumen, with a data-driven approach to decision-making.
Experience in UKG HCM and WFM a plus.
Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives
.
$92k-187k yearly est. Auto-Apply 60d+ ago
1st Shift Warehouse Supervisor
Mattel 4.5
Mattel job in Fort Worth, TX
CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
The Team:
The Operations Supervisor is part of the Mattel Fort Worth Distribution Center Management team.
Job Description
The Opportunity:
The Warehouse Supervisor works in a fast paced environment and is responsible for coordinating, directing and supervising warehouse employees to meet or exceed efficiency, quality, and safety goals. This includes the areas of receiving, warehousing, and shipping.
What Your Impact Will Be:
Supervises, directs and guides warehouse leads and employees.
Coordinates and manages work flow for assigned employees.
Utilizes mainframe systems, database applications, spreadsheets to set plans for staffing and workflow timing.
Ensures loads are completed and loaded accurately and in a timely manner
Ensures that organizational labor efficiency goals are met and maintained.
Facilitate training to ensure staff members understand and utilize the procedures that will lead to maximized productivity, accuracy, and safety.
Ensure employees comply with Mattel policies, procedures, guidelines and practices.
Work with HR and other Management staff to resolve employee relations issues.
Works on special projects as instructed by the DC Management team.
Supervises employees in warehouse operations in accordance with the organization's policies, practices, and applicable law.
Other supervisory responsibilities include but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
SUPERVISORY RESPONSIBILITIES
Supervises employees in warehouse operations in accordance with the organization's policies, practices, and applicable law.
Other supervisory responsibilities include but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
What We're Looking For:
EXPERIENCE AND EDUCATION
3-5 years of experience leading in an ecommerce environment
Bilingual in English and Spanish, not required, but beneficial.
WMS experience
KNOWLEDGE AND SKILLS
Able to handle multiple tasks simultaneously while meeting Mattel and customer requirements and deadlines.
Able to collaborate with employees, leads, supervisor, and management.
Skilled at creating and maintaining functional and cross-functional partnerships.
Strong writing skills. Able to write reports and correspondences.
Strong reading skills. Able to read and interpret documents such as shipping documents, bills of lading, reports, safety rules/ procedures, operating and maintenance instructions.
Strong oral communication skills. Able to speak effectively before groups of employees, leads, supervisors, and management.
Strong analytical and reasoning skills. Abe to analyses and interpret reports, graphs, and other data.
Strong mathematic skills- ability to calculate figures such as percentages, volume, cost, time.
Experience working in a warehouse or logistics environment preferred
EQUIPMENT
To perform this job successfully, an individual must be able to utilize the following equipment in a safe and satisfactory manner with or without reasonable accommodations.
Computer with Windows based operating system
Microsoft Office (intermediate or above)
AS-400 operating systems preferred
Additional Information
What It's Like to Work Here:
We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
We collaborate:
Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
We innovate:
At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
We execute:
We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Who We Are:
Mattel is a leading global toy company and owner of one of the strongest catalogs of children's and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world's leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.
Mattel is recognized for the second year in a row as a Great Place to Work™ and as one of Fast Company's Best Workplaces for Innovators in 2022.
Visit us at
************************
and
*******************************
.
Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.
Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.
Videos to watch:
The Culture at Mattel
Mattel Investor Highlights
$38k-51k yearly est. 4h ago
UKG Technical Configuration Analyst/Administrator
Gamestop 4.7
Grapevine, TX job
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
We are currently in search of a UKG Technical Configuration Analyst/Administrator to join our Technology team in Grapevine, TX. The ideal candidate will be a self-starter who takes initiative to meet critical timelines, thrives on innovation and problem solving, and is able to work across different teams in fast-paced environment. This role is an individual contributor role and reports to the Senior Manager, HR Technology.
This position sits onsite 5 days a week in Grapevine, TX.
What you'll do:
Continuous Improvement
Partner with business leaders across the organization to identify opportunities and complete end-to-end business process mapping, configure, test, and implement changes
System Upgrade Support
Manage bi-annual system upgrade cycle - Research changes using Community, identify configuration changes needed in response, build out configuration in test environment, coordinate test case documentation and required testing / validation across multiple functional teams and implement changes
Implementations - Support occasional implementation or upgrades; including scoping, building project plans, adherence to schedule, testing, communications, and supporting change management
Production Support
Provide day-to-day support, including researching and resolving problems reported by end users, business stakeholders, and vendors
Ensure issues and requests are completed within defined service level expectations
Maintain up to date documentation on all system configurations
Partner with compliance to capture requirements in response to changing regulatory needs, provide solution options, and complete configuration changes
Communicate changes to rest of the HR Technology team during weekly staff meetings
Qualifications:
A bachelor degree from an accredited program in Information Technology or equivalent experience.
5+ years relevant professional work experience with configuring HR systems/technologies, preferably in a large corporation within a matrixed environment
Demonstrated proficiency in UKG configuration (Absence, Recruiting, Performance, Compensation, Payroll, and WFM)
Experience with report writing and data mining tools (Cognos, Power BI)
Excellent collaboration and communication skills; including oral, written, interpersonal and presentation skills; with ability to adjust style, content and deliver effective presentations to the target audience.
Ability to build relationships and foster trust at all levels of the organization
Ability to work independently and adapt quickly to changing business priorities.
Consistently demonstrate a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, Data security/privacy protocols, and ethical responsibilities.
Must be available and willing to work outside of standard business hours, as needed.
Must be willing to adapt and learn new systems as business needs change.
Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives
.
$89k-120k yearly est. Auto-Apply 54d ago
Maintenance Mechanic
Mattel Inc. 4.5
Mattel Inc. job in Fort Worth, TX
CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard, when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
The Team: The Maintenance Mechanic is part of the Mattel Fort Worth Distribution Center team.
The Opportunity:
What Your Impact Will Be:
* Responsible for maintaining indoor and outdoor facilities
* May assist facility maintenance electricians, facility maintenance HVAC mechanic and Facility plumber
* Responsible for office setups, furniture moves and conference room setups
* Complete minor repairs on equipment and machinery
* Perform deliveries and pick-ups on campus and at offsite locations
* Complete preventive maintenance on equipment as scheduled
* Answer maintenance calls and make necessary repairs to equipment to keep operations moving.
* Complete snow removal during the winter months as needed along with landscaping crew.
* Set up and tear down special events / trade shows
* Maintain and organize furniture in storage
* Always perform every task with safety as your top priority
Qualifications
What We're Looking For:
* 3 or more years of experience in Warehouse Maintenance.
* Valid driver's license required
* Ability to lift 25 lbs.
* Nimble - able to think and act quickly, prioritize duties based on company's needs
* Must be familiar with power tools
* Knowledge and practice of office safety procedures and equipment
* Physical stamina to handle a full shift of being active, in or outside of the building, year round
* Fork-lift experience is preferred
* Attention to detail, completing work in an exemplary manner and reporting any potential hazards to supervisor.
* Interpersonal skills to interact positively with and support employees
* Must be able to work overtime on short notice
* Computer experience in MS Outlook, and the internet
* Knowledge of Automation (Conveyance, Carton Erection/Sealing, ETC.) and Robotics (palletizing systems) *PREFERED*
* Knowledge/Experience with 24v control systems and VFDs/Logic Controls. *PREFERED*
* Ability to read blueprints/schematics/electrical drawings, etc.
* Leadership- must be able to take charge of a project when asked to.
LANGUAGE SKILLS
Ability to read and follow instructions as provided by management. Ability to effectively present information and respond to questions from groups of employees and customer contacts. Effectively communicate progress to management.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in a standardized environment. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
Current Driver's License, current forklift certification
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to sit; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move from 0 to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts while working around forklifts, clamp trucks, other maintenance equipment, fumes or airborne particles generated by propane forklifts, and outside weather conditions as the warehouse doors are generally open at all times of the year. The noise level in the work environment is usually moderate to loud.
What It's Like to Work Here:
We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
* We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
* We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
* We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Who We Are:
Mattel is a leading global toy company and owner of one of the strongest catalogs of children's and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world's leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.
Visit us at ************************ and ********************************
Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.
Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.
Videos to watch:
The Culture at Mattel
Mattel Investor Highlights
$36k-49k yearly est. 60d+ ago
Loyalty Operations Manager
Gamestop 4.7
Grapevine, TX job
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
Working with general supervision, the Loyalty Operations Manager oversees the day-to-day operations of GameStop's PRO loyalty and rewards programs. Their primary goal is to ensure that the program runs smoothly, is effectively executed, and drives customer engagement, lifetime value, and business growth. This role involves collaborating with cross-functional teams, analyzing data, optimizing program performance, and ensuring customer satisfaction & program profitability. This role requires a combination of strategic thinking, operational expertise, and customer-centric focus to drive loyalty initiatives that drive company objectives. This includes managing day-to-day projects, streamlining processes, and analyzing loyalty performance to drive conversions and enhance customer experiences.
This position sits onsite 5 days a week in Grapevine, TX.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*
Oversee the execution and delivery of GameStop's PRO loyalty program experience, ensuring alignment with company goals and customer expectations.
Continuously review and cascade fully integrated loyalty roadmap & planning calendar to include upcoming offers, program enhancements, and partnerships
Work with brand marketing, customer service, digital technology, and other teams to ensure the loyalty program is integrated seamlessly across all channels and platforms
Manage and improve program processes to ensure efficiency and accuracy in member enrollment, point accrual, redemption, and overall program functionality throughout customers lifecycle.
Manage program coupon strategy and execution. Accurately budget and forecast coupon redemptions and expenses; coordinate & deploy with cross-functional teams and provide metrics and reporting on usage/performance.
Enable learning agenda and testing culture for loyalty benefits, offers, promotions, and discounts; seeking to understand performance nuances and optimize our promotional strategy.
Manage Store Operations interactions and special requests related to PowerUp Rewards (material fulfillment, performance metrics, training, program updates, etc.)
Collaborate with Marketing, Merchandising, e-Commerce, Creative Services and Store Operations to create and maintain the communication calendar and develop PowerUp Rewards member communications.
Lead customer feedback efforts, administer polls and surveys to gain consumer insights and feedback on key experiences and opportunities.
Ensure efficient and effective communication of loyalty related information to all levels of the organization and external partners
Ensure a high level of customer satisfaction by troubleshooting issues, addressing concerns, and enhancing the overall customer journey within the loyalty program.
Partner with IT, Creative Services & Customer Service to deliver system enhancements (POS, Loyalty program web site)
MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES
Proficient project planning skills, including the ability to organize, prioritize and control job responsibilities & projects to meet deadlines;
Excellent verbal and written communication skills (In English) to effectively collaborate with internal teams, our field organization and communicate with customers.
Self-starter who initiates actions and follows up to get results.
Proficient relationship building skills, including the capacity to predict and manage behavior, build and leverage cross-functional partnerships within and outside of the organization, and leverage influential leadership
Experience with customer segmentation, personalization, and targeted marketing initiatives.
At least 5 years of loyalty experience required; Experience in specialty retail, gaming, entertainment, loyalty programs or CRM a plus.
Ability to analyze loyalty data and sales trends to identify opportunities & issues for loyalty program improvements and new initiatives.
Proficient knowledge of Windows-based computers and Microsoft Office programs; specifically, Excel, Outlook, PowerPoint, Project and Word\
Strong experience in loyalty program management or related fields (e.g., marketing, customer retention).
Proficient knowledge of retail store operations and enhancement of customer experience through front-line employees
Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives
.
$73k-110k yearly est. Auto-Apply 60d+ ago
Seasonal - HR Associate
Gamestop 4.7
Grapevine, TX job
The Seasonal HR Associate supports the Distribution and Refurbishment Center (DC and RC) associates and managers regarding general HR questions and issues. This position also provides general administrative HR support to the HR Manager and DC/RC Employee Relations Supervisor. This position works with direct supervision, interacting with his or her supervisor frequently during each work period. Nearly all but the most routine activities require a supervisor's advance approval.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*
• Maintain, audit and distribute statistical reports for DC and Refurb Management; run ad hoc reports upon request.
• Assist associates and DC/RC Management in resolving general DC and Refurb company policy inquiries or other various HR related issues, including payroll related issues; coordinate between management and non-exempt associates to maintain open lines of communication.
• Support the DC/RC Recruiter with verifying internal applicant eligibility, scheduling interviews, collecting interview notes, and scheduling new hires for orientation.
• Accurately enter all New Hires into HRIS for DC and Refurb departments.
• Enter all DC and RC associate coaching documents in HRIS.
• Print GoTime time clock badges as needed for associates.
• Maintain and assist DC/Refurb Management with GoTime/attendance related issues, including PTO related inquiries.
• Report accident claims and assist Risk Management department with any Workers Compensation related issues.
• Compile and communicate absences reported to associate call-in line daily.
• Coordinate and assist with various department projects and events.
• Assist Corporate HR with monthly random drug testing.
• Maintain department reports and office filing.
RELATED COMPETENCIES
• Contributing to Team Success - Actively participates as a member of a team to move the team toward the completion of goals.
• Customer Focus - Makes customers and their needs a primary focu of one's actions; develops and sustains productive customer relationships.
• Managing Work - Effectively manages one's time and resources to ensure that work is completed efficiently.
BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)
• High school diploma or GED required
• At least 1 year of administrative support or customer service experience required; experience in a Human Resources capacity preferred
• Must be able to work a flexible schedule including some evenings and weekends during peak periods
MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES
• Proficient ability to communicate effectively with others using spoken and written English - bilingual English/Spanish or English/Vietnamese communication skills preferred
• Possess the learning capacity to receive and apply cross-functional training; willingness to assist other functions and work groups as needed so the department achieves or exceeds its overall business objectives
• Working knowledge of Windows-based business computers and Microsoft Office programs; specifically, Access, Excel, Outlook, and Word
• Proficient customer service skills
• Ability to use basic office equipment and machinery, including fax machine, photocopier, and 10-key pad on a computer keyboard
• Working knowledge of sorting and filing using alpha and/or numeric order
• Possess accurate typing and data entry skills
• Possess working analytical, problem solving and decision making skills
• Ability to recognize discrepancies/errors in written/recorded data/information including the ability to initiate and respond to work errors in a professional manner, working collaboratively and cooperatively with others
• Ability to organize, prioritize and control job responsibilities in order to meet deadlines in an environment with overlapping and potentially conflicting priorities
• Working knowledge of Kronos time keeping system preferred
• Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities
$34k-55k yearly est. Auto-Apply 60d+ ago
1st Shift Leadperson
Mattel 4.5
Mattel job in Fort Worth, TX
CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
The Team:
The Leadperson is part of the Mattel Fort Worth Distribution Center Leadership team.
Job Description
The Opportunity:
The Leadperson is responsible for distributing and coordinating work in receiving, shipping, and warehouse departments. In addition, the lead follows up with employees to ensure the assigned workload is completed.
What Your Impact Will Be:
The essential duties and responsibilities for the Leadperson position include the following. Other duties may be assigned as needed.
Responsibilities:
Provides direction to employees including assigning work; following up for completion and accuracy; and adherence to company policies, practices and processes.
Assists employees with work related questions and problems. Provides guidance and problem solving when issues arise.
Facilitates training to ensure team members understand and utilize established processes and practices.
Provides update to supervisor or manager on department progress
Partners with supervisor or manager to address work related and employee relations concerns
Ability to attend work regularly and on a timely manner
Ability to perform work with accuracy
Ability to learn and use various warehouse management programs
Other responsibilities and tasks as assigned by your manager or supervisor
SUPERVISORY RESPONSIBILITIES
In this position the incumbent is required to provide direction to employees, but the incumbent does not issue disciplinary action.
Qualifications
What We're Looking For:
High School Diploma or GED
2 or more year of related experience
Ability to plan, assign, and direct work
Able to handle multiple tasks simultaneously and in an effective manner
Able to collaborate with employees at all levels
Able to read an interpret documents such as shipping documents, bills of lading, reports, safety rules/procedures, operating and maintenance instructions.
Basic mathematic skills- ability to add, subtract, multiply, and divide using whole numbers, common fraction, and decimals
Ability to understand and carry out written and verbal instructions
Ability to speak, read, and write in English.
Bilingual (Spanish) Preferred
EQUIPMENT
To perform this job successfully, an individual must be able to utilize the following equipment in a safe and satisfactory manner with or without reasonable accommodations.
Computer with Windows based operating system
Microsoft Office (intermediate or above)
AS-400 operating systems preferred
Additional Information
What It's Like to Work Here:
We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
We collaborate:
Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
We innovate:
At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
We execute:
We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Who We Are:
Mattel is a leading global toy company and owner of one of the strongest catalogs of children's and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world's leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.
Visit us at
************************
and
*******************************
.
Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.
All your information will be kept confidential according to EEO guidelines.
Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants
$31k-38k yearly est. 4h ago
SAP SD/Retail Systems Engineer
Gamestop 4.7
Grapevine, TX job
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
The SAP SD/Retail Systems Engineer will provide functional and technical analysis as an SAP Customer Activity Repository (CAR) specialist, you will support S/4 HANA CAR System by integrating S/4 Hana, POS DTA and other Legacy systems.
This is a hands-on role, working directly with the business, System Integrator and technology teams and is accountable for the results of assigned projects and workstreams that focus on delivering initiatives.
This position sits on-site 5 days a week in Grapevine, TX
Job Duties and Responsibilities
Responsible for CAR solution and support including ECOM and POS Sales Audit
Participate in the SAP CAR and S/4 HANA enhancement and roll-out and support projects and be responsible for the delivery of SAP solutions.
Must have SAP Retail and CAR POSDTA hands-on design and configuration experience
Experience in working with End-to-End SAP CAR (Customer Activity Repository) & POS Data analysis including configuration
Retail Master Data Setup responsibility and conversion
Strong knowledge of CAR landscape design, data consumption, integration, and consuming applications
Experience integrating with omni-channel - POS systems, E-Commerce systems and Financial Systems
Partners with different business teams on different data steps like mapping, transformation, extraction etc.
Build and execute data validation and verification plan in support of testing and go-live
Perform duties as assigned.
Basic Qualifications/Requirements/Skills
Bachelor's degree from an accredited program in Computer Science or Business equivalent
Minimum of 5 years of SAP implementation experience preferably with a focus on Retail Industry or other relevant experience in the areas of Sales Audit, Retail POS Analysis, Merchandise Planning, etc.
Adept at implementing technology-enabled business solutions for clients as part of a high-talent team
Must have a strong overall knowledge of the SAP CAR solution, Sales and Distribution / Procurement (SD and MM)
Able to collaborate with business and have a strong desire to excel.
Aptitude for troubleshooting and problem-solving
At least 2 full life cycle implementations in SAP S4/HANA CAR
Professional demeanor and appearance are required for interaction with associates of all levels across the organization
Proficient problem solving and decision-making skills
Detail oriented, organized critical thinker with strong analytical skills
Preferred Qualifications
SAP IS Retail implementation and AMS experience
Strong understanding of SAP Retail solution portfolio and product strategy.
Knowledge in the following technical areas is a plus: SAP CPI, ABAP development/debugging a plus., IDOCs
Nice to have experience with SAP Forecasting with UDF and Demand Data Function.
Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives
.
$97k-122k yearly est. Auto-Apply 60d+ ago
Head of Global Treasury
Gamestop 4.7
Grapevine, TX job
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
The Head of Global Treasury will report to the Principal Financial and Accounting Officer. This person will manage global treasury cash management operations, as well as assist in overseeing accounting integration, financial reporting, and internal controls. This person will work with Accounting, Finance, Transaction Assurance, and Internal Audit for treasury and accounting operations company-wide.
This position will be onsite in Grapevine, TX 5 days per week.
Overview
Oversees enterprise-wide operational working capital and settlement requirements
Develops strategy for handling cash and liquidity needs
Reviews investment opportunities and advises on opportunities in line with Investment Policy
Ensures timely and accurate cash payments
Reviews FX exposure and implements programs to reduce volatility and risk as needed
Works in partnership with Finance to ensure alignment with free cash flow results and forecasts
Manages intercompany settlement process and maintains appropriate cash balances in respective bank accounts globally while minimizing foreign currency exchange losses
Acts as main liaison on all cash management matters to Accounting, Finance, and other departments and business units
Liaises with SEC Reporting on footnotes and disclosures for Treasury investment and foreign exchange sections of the Company's SEC filings
Partners with IT to oversee company's banking platform, ensuring the setup meets SOX and applicable policy
Leads ERP and treasury workstation initiatives
Ensures adequate liquidity is available to fund working capital needs enterprise-wide
Establishes cash management, payments, and governance policies
Manages and maintains effective, transparent relationships with the company's banking partners, including communicating expectations with financial institution service providers and coordinating relationship reviews
Leads and ensures compliance with regulatory matters
Optimizes bank account structures and services to minimize fees and ensure operational efficiency
Works in partnership with IT, Loss Prevention, and Transaction Assurance teams to ensure alignment with credit card payment processor requirements and objectives
Oversees treasury accounting and reconciliations to ensure timely, accurate reporting and proper internal controls
Partners with Corporate Accounting to ensure treasury-related journal entries, intercompany settlements, and FX gains/losses are properly recorded in accordance with GAAP
Supports month-end and quarter-end close processes related to cash, investments, debt, and derivatives
Ensures compliance with SOX, internal audit standards, and corporate accounting policies
Provides accounting guidance on complex transactions, including capital structure, debt, investments, and FX hedging programs
Collaborates with FP&A and operational finance on forecasting, scenario modeling, and long-term planning
Partners with SEC Reporting on disclosures related to treasury and investment activities
Drives operational excellence, process improvements, and technology-enabled solutions within the Finance organization
Serves as a trusted advisor to the CFO on accounting, treasury, and financial matters
Models GameStop leadership values, fostering a culture of accountability, collaboration, and integrity
Demonstrates a strong record of strategic decision-making in treasury policy, global banking relationships, and capital structure (debt/equity strategy, credit ratings, etc.)
Brings prior experience as a treasury leader at the enterprise level (Director, Senior Director, or VP) with exposure to board-level reporting, global liquidity, capital markets, and complex FX/hedging programs
Basic Qualifications For Consideration
Bachelor's degree in Finance or Accounting
15+ years' treasury experience
7+ years of people management experience
Knowledge of finance, economics, accounting, and statistical modeling
Preferred Qualifications For Consideration
CPA strongly preferred; CTP, AAP, CFA or other financial certification or license a plus
Experience in a similar role at a public company
Retail industry experience
Knowledge of back-end bank processing systems
Working knowledge and understanding of banking products and services
Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives
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$71k-107k yearly est. Auto-Apply 60d+ ago
Manager, Internal Audit
Gamestop 4.7
Grapevine, TX job
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
The Internal Audit Manager will lead financial, operational, and compliance audit projects, including Sarbanes-Oxley (SOX) compliance assessments, within GameStop's operations. This role will report directly to the Head of Internal Audit and assist with the annual risk assessment, preparation of the quarterly Audit Committee slides and agenda, creation of the annual audit plan, and development of internal audit staff. The Internal Audit Manager must demonstrate strong business acumen, exceptional communication skills, and the ability to partner with leadership across the organization while ensuring compliance with professional auditing standards.
This position sits on site 5 days a week in Grapevine, TX.
Responsibilities
Lead planning, execution, and reporting of internal audit engagements in accordance with internal audit methodology, timelines, and budgets.
Manage all phases of audits, including scoping, risk assessment, audit testing, root cause analysis, recommendations, and reporting of results.
Oversee SOX compliance activities, including internal control testing, deficiency analysis, and collaboration with the external auditors.
Assist with the creation of the quarterly Audit Committee slides and agenda.
Facilitate discussions with management to effectively communicate audit findings and recommendations that drive business improvement.
Support the annual enterprise risk assessment process and contribute to the development of the annual audit plan.
Evaluate accounting and financial reporting processes, including balance sheet reconciliations, revenue recognition, and expense management.
Review operational and financial controls across merchandising, store operations, and supply chain.
Partner with Accounting and FP&A to assess control effectiveness over key financial processes.
Build and maintain effective relationships with business leaders to foster a culture of risk awareness and accountability.
Manage key performance indicators (KPIs) to assess audit quality and team effectiveness.
Provide leadership, coaching, and professional development opportunities for audit staff.
Represent Internal Audit on cross-functional initiatives, special projects, and organizational committees as needed.
Maintain up-to-date knowledge of industry trends, regulatory changes, and emerging risks that may impact the Company.
Adhere to organizational and professional ethical standards, including compliance with The Institute of Internal Auditors' Principles of Ethics and Professionalism.
Required Skills
Bachelor's degree in Accounting, Finance, Business Administration, or related field required.
CPA, CIA, or equivalent professional certification required.
6-8 years of progressive audit, accounting, or business analysis experience required; retail or consumer-facing industry experience preferred.
Public accounting experience with a Big 4 or large multinational company required.
Expert knowledge of internal auditing standards, accounting principles, and risk management practices.
Strong understanding of accounting processes and financial statements.
Strong understanding of SOX requirements, control design, and testing methodologies.
Demonstrated ability to analyze complex data and business processes, identify key risks, and develop practical recommendations.
Excellent project management skills with the ability to prioritize, execute, and deliver results in a fast-paced environment.
Strong problem-solving, negotiation, and conflict-resolution skills.
Exceptional written and verbal communication skills; ability to present audit findings clearly to audiences at all levels of the organization.
Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Access; Project a plus).
Demonstrated ability to coach, develop, and retain team members.
Ability to work collaboratively, build trust, and influence across functions while maintaining independence and objectivity.
Demonstrated commitment to professional ethics, confidentiality, and corporate policies.
Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives
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$43k-77k yearly est. Auto-Apply 51d ago
Analyst, Graded Collectibles
Gamestop 4.7
Grapevine, TX job
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
We are seeking a knowledgeable and detail-oriented Graded Collectibles Analyst to join our team.
The ideal candidate will have a deep understanding of trading card games and their market dynamics. This role involves processing daily orders, analyzing customer insights, and reviewing historical price data to help optimize our inventory and enhance customer satisfaction.
This role sits full time on site in Grapevine, TX.
Key Responsibilities:
Order Processing: Manage daily orders for trading card games, ensuring accurate and timely fulfillment. Coordinate with warehouse staff to track and resolve any order discrepancies.
Customer Insights: Analyze customer feedback and purchase patterns to provide insights into trends and preferences. Collaborate with the marketing team to develop strategies that enhance customer engagement and loyalty.
Price Data Review: Research and review historical price data to identify trends and make recommendations for pricing strategies. Keep abreast of market changes to ensure competitive pricing.
Inventory Management: Assist in maintaining optimal inventory levels based on sales forecasts and market demand. Collaborate with suppliers to ensure timely restocking of popular items.
Reporting: Generate regular reports on sales performance, customer insights, and inventory status for management review.
Internal Communication: Maintain clear, professional communication with internal business partners to foster collaboration and efficiency.
Qualifications:
Proven experience and knowledge of trading card games (e.g., Magic: The Gathering, Pokémon, Yu-Gi-Oh!) and their markets.
Strong analytical skills with the ability to interpret data and make informed decisions.
Excellent organizational skills and attention to detail.
Proficient in Microsoft Office Suite and familiar with inventory management software.
Strong communication and interpersonal skills, with a passion for customer service.
Ability to work collaboratively in a fast-paced environment.
Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives
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$29k-41k yearly est. Auto-Apply 16d ago
Order Start Tech, Fulfillment Associate - 1st Shift 5:00 am to 2:00 pm
Gamestop 4.7
Grapevine, TX job
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
SUMMARY
The Order Pulling Start Tech, Fulfillment Associate coordinates the activities of the Order Start Area in conjunction with the processes and procedures of the Order Pulling Department. The Associate works under general supervision; interacting with a supervisor several times a day to receive guidance and feedback. Most non-routine activities will require a supervisor's advance approval.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Release and track orders in the Knapp-Web system and print K-ship labels. • Change print labels and ribbons on all print and apply stations throughout the Order Pulling areas. • Ensure quality of label placement and adherence from the print and apply machinery to boxes. • Monitor box quality and flow from the carton erector machines. • Partner with maintenance and vendors when issues arise, maintaining focus until mechanical issues are corrected. • Periodically audit label stock and ensure sufficient on-hand quantities at all times. • Coordinate the timely generation, cycle counting, data entry and disbursement of all daily reports and established inventory related queries. • Run numerous queries to determine non-assigned or out of place SKU's throughout the D.C. • Print and distribute inventory documentation reports for daily audits. • Ensure that all damaged merchandise is accounted for in the on-hand inventory on a daily basis. • Research large inventory variances; partner with several departments as needed to resolve discrepancies. • Determine locations for new items based on the type of product and other established characteristics. • Ensure all case pack items, and all multi-pick items have pictures to assist the Order Pulling Department. • Partner with buyers and other clients in order to force out deleted and discontinued SKU's. • Assist Inventory Control Supervisor in proper training and preparation of personnel for quarterly inventories. • Coordinate with Traffic Department/Buyers to determine best method for transporting ship-pack quantities and distro pack. • Review Purchase Orders in advance to determine best flow process through D.C. • Communicate all issues to management that could result in process delays, safety issues, or otherwise cause a loss to the company or its associates. • Consistent with the general nature of this role, work collaboratively with others throughout the Refurbishment and Distribution Centers to achieve or exceed department objectives. • Follow all known safety procedures and utilize good operational, loss prevention and safety judgment at all times. RELATED COMPETENCIES • Contributing to Team Success - Actively participating as a member of a team to move the team toward the completion of goals. • Energy - Consistently maintaining high levels of activity; sustaining long working hours when necessary; operating with vigor, effectiveness, and determination over extended periods of time. • Quality Orientation - Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. • Safety Awareness - Identifying and correcting conditions that affect employee safety; upholding safety standards. BASIC AND PREFERRED QUALIFICATIONS • Must be at least 18 years of age and present state-required proof of age documents • High school diploma or GED required • Previous experience working in a warehouse or manufacturing environment preferred • Must be able to lift and/or move boxes, totes and other objects weighing up to 50 pounds • Must be able to bend, stoop, climb on ladders, and drag wooden pallets weighing up to 60 pounds on an infrequent, as needed basis MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES • Working understanding of basic math functions (add, subtract, multiply, divide) • Working knowledge of common business computer systems and applications - specifically, Microsoft Outlook, Microsoft Word, and Microsoft Excel • Ability to communicate effectively with others using spoken and written English - bilingual English/Spanish communication skills preferred • Possess the dexterity to utilize writing utensils (pen/pencil), calculators, small hand-held tools, manual razors and other mechanical/electrical equipment without assistance • Ability to work under demanding time constraints and production goals • Ability to work cooperatively and collaboratively with others; conducts working relationships in a manner acceptable to others and to the organization • Possess the learning capacity to receive and apply cross-functional training; willingness to assist other functions and work groups as needed so the department achieves or exceeds its overall business objectives • Ability to comprehend and adhere to all GameStop policies and procedures including, but not limited to, those related to attendance and scheduling requirements, honesty and integrity, confidentiality, safety, and conflict of interest
Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives
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$23k-28k yearly est. Auto-Apply 60d+ ago
Retail Keyholder (Store 2454)
Gamestop 4.7
Arlington, TX job
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
Complete Omni-Channel orders daily.
Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed.
Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
Supervise and delegate tasks to Sales Associates in the absence of management.
Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
Follow all opening and closing procedures.
Observe associate performance and provide timely and appropriate feedback to the store management.
QUALIFICATIONS*
Must provide proof of identity and eligibility to legally work in the United States.
Must be at least 18 years old.
High school diploma or equivalent required.
At least 1 year of retail sales, guest service, and/or management experience preferred.
Video game knowledge preferred.
Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.
REQUIRED JOB SKILLS AND ABILITIES
Exceptional guest service skills.
Provide genuine and friendly assistance to every guest during each visit.
Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
Work in a fast-paced, rapidly changing environment.
Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
Operate the POS computer system and properly complete the required paperwork.
Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
Problem-solving skills and judgment abilities.
Follow instructions furnished in written, oral, or diagram form.
Deliver bank deposits following loss prevention safety guidelines.
Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.
s are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
*Certain state-specific exceptions may apply.
This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY.
Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job's responsibilities and assigning additional duties consistent with the position's purpose.
Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.
Compensation:
$8.50 - $11.25