Working at Maui Jim

Coworkers and benefits

Maui Jim used to be a wonderful place to work, with a strong sense of camaraderie and a positive culture rooted in Aloha Spirit. Unfortunately, since the acquisition by Kering, things have taken a sharp downturn — especially for management and operations staff. What started as added pressure on leadership has now trickled down to all employees. Everyone is being given significantly more responsibilities without any corresponding increase in compensation. In fact, many roles have had their pay grades reduced even though the expectations and workload have only grown. It’s important to understand that your job title here no longer reflects the scope of what you’ll actually be doing. For example, shippers are now expected to also handle picking and packing — despite already having a complex and demanding role. Processes change so frequently, sometimes daily, that it's impossible to maintain consistency. Standard Operating Procedures (SOPs) are outdated or nonexistent, which only adds to the confusion. The increased Key Performance Indicators (KPIs) are unrealistic, and it’s telling that many high-performing employees across departments are receiving warnings for not hitting these unattainable targets. The result is a work environment that feels more cutthroat than collaborative, with a noticeable shift in morale. People no longer smile or take time to connect — everyone is simply trying to survive the day. Mandatory overtime has become the norm due to understaffing, but rather than hiring, leadership continues to stretch current employees thin. Many experienced and knowledgeable team members have chosen to leave — some even mid-shift — due to the overwhelming pressure and stress. Unfortunately, HR is no help. Communication is poor, emails go unanswered, and in-person interactions are minimal at best. While it’s likely they too are overwhelmed and underpaid, their lack of engagement sends the wrong message to employees who are already feeling unsupported. The once vibrant company culture that Maui Jim was known for is now a thing of the past. The shift in values post-acquisition suggests a push to drive out long-tenured employees and replace them with lower-paid workers expected to handle more for less. This review has nothing to do with the CEO that it still lists in Glassdoor, but rather reflects the current reality under Kering’s direction. If you're considering joining this company, be aware that it no longer operates with the same values or employee-first

Insurance

Nothing since Kering has taken over. They have gutted everything that made it a great company.

Treat employees with respect and pay more appropriate wages

Lots of practice interviews.

Industry standard, its comparable, but since the acquisition, they have added many responsibilities to each role for the same pay. If you add responsibilities, there should be a new title and a higher grade.

Very poor diversity.

Coworkers

Benefits, discount, time off

Favoritism from management. Unfair, fake Aloha, liars, poor communication from management, target employees.

PTO

Nothing

Be fair, learn to communicate, follow through on culture

Research company,

Good

Horrible

Non management co-workers. Leaving when shift done. Going on vacation. Trying on glasses

Some benefits are good

They do not care about you

401k is good, vacation days good, medical cost keeps going up, sick time not good

Good work environment, supervisors who care about personal self, overall good company with many benefits

The working conditions at the time weren't the best as I had to bear intense heat but they recently installed a cooling system

Free gym membership or having weekends off