Maya Services jobs - 15 jobs

Maya Hotels Support Center | 8632 Wilkinson Blvd. Charlotte, NC 28214 Join Maya Hotels and Take the Next Step in Your Career! Are you a highly organized and hands-on individual looking for a career in executive support? At Maya Hotels, we are seeking a motivated Executive Assistant to provide strategic partnership with the Executive Leadership Team. This role provides high-level administrative, operational, and project management support requiring independent judgment, proactive problem solving, discretion, and the ability to manage confidential and time-sensitive matters. If you enjoy working with top hospitality brands, this is the opportunity for you! Why Join Maya Hotels? Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn, Courtyard, and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market. Learn more about us at ******************* What We Offer: Medical, Dental and Vision Insurance. 100% Employer Paid Life Insurance. Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance. Retirement Savings: 401K with Employer Contribution. Employee Perks: Employee Referral Program, hotel discounts, and more! Work-Life Balance: Paid Time Off (PTO). Competitive salary and performance-based bonuses. Career growth opportunities within the Maya Hotels family. A supportive and friendly work environment. The chance to work with well-respected hotel brands such as Hilton, Marriott and IHG. : Essential Duties and Responsibilities: Calendar, Meeting, and Travel Management Independently manage executive's business and personal calendars with the authority to make scheduling decisions based on the executive's priorities. Coordinate high-level meetings, board sessions, and strategic planning events. Oversee complex travel planning aligned with business and personal needs. When Executives are traveling: Provide day-to-day support to the VP of Operations on behalf of the executives, including meeting scheduling, follow-ups, and urgent coordination. Escalate priorities to the executives from team members and field operations, ensuring timely resolution. Support continuity by anticipating needs and ensuring communication channels remain open and efficient. Executive Communication & Representation Draft, review, and manage confidential correspondence, policy drafts, and executive-level documents. Represent executives as needed in meetings, communications, and internal coordination. Manage sensitive organizational issues with professionalism, confidentiality, and discretion. Strategic & Administrative Leadership Act as advisor to executives, using independent judgment to prioritize initiatives, resolve issues, and anticipate their business and personal needs. Manage shifting priorities and making decisions on behalf of executives when appropriate. Oversee executive workflows, ensuring alignment with organizational priorities and deadlines. Prepare executive-level presentations, reports, and strategic communications. Project & Operations Management Coordinate cross-functional projects, ensuring milestones, risks, and deliverables are effectively managed on behalf of executive management. Evaluate processes and recommend improvements to enhance efficiency and operational alignment. Conduct research, prepare summaries, and provide recommendations for business and personal decisions. Coordinate activities and projects across departments to support executive leadership initiatives and strategic goals. Professionalism & Confidentiality: Maintain strict confidentiality regarding sensitive company and personal information. Follow Maya Hotels' Grooming Policy and maintain a professional appearance. A positive attitude and a solution-oriented mindset is necessary. Represent the executive office with hospitality, poise, and professionalism in all internal and external interactions. Comply with all Maya Hotels policies, procedures, and the Code of Ethics. Embrace the Maya Hotels core values. Education, Skills and Abilities: Education: Associate's degree in business administration, Hospitality, Communications or related field preferred. Experience: 3+ years supporting senior leadership. Including project management and operations-focused responsibilities. Technical Skills: Proficiency in Microsoft Office (Excel, Word) and Google Workspace. Experience with task/project management tools (Asana, Trello) is a plus, not required. Demonstrates comfort with modern digital tools and proactive approach to using technology and AI/automation to streamline workflows and improve executive productivity. Detail-Oriented & Organized: Highly organized with ability to prioritize multiple deadlines, manage competing priorities, and ensure accuracy in a fast-paced environment. Collaboration & Teamwork: Strong interpersonal skills with the ability to work cross-functionally and collaborate with multiple departments and Executive Leadership. Able to build positive working relationships, communicate effectively, and support team goals. Communication: Exceptional written and verbal communication skills, including professional email etiquette, document preparation, and executives' correspondence. Self-Motivated & Driven: Able to work independently, exercise sound judgment, manage competing priorities, and make decisions within scope of responsibility. Confidentiality: Demonstrated integrity when handling sensitive or confidential information. License: Valid NC or SC driver's license required. Physical Requirements: Ability to sit for extended periods of time. Frequent use of hands for typing, writing, and handling office equipment. Ability to manage multi-line phones and in-office visitor interactions. Occasionally lifting or moving items up to 20lbs. Comfortable working in an office setting with extended screen time. Occasionally hotel-location based work depending on project needs and schedules of executives. Reliable transportation required for errands or off-site tasks. Able to communicate effectively in environments with potential background noise. Ready to Join the Team? Apply today by submitting your resume detailing your relevant experience to show us why you're the perfect fit for Maya Hotels. We look forward to welcoming you to the Maya Hotels Family! This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.