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Mayors Jewelers jobs - 37 jobs

  • Event Coordinator

    The Watches of Switzerland Group 4.2company rating

    The Watches of Switzerland Group job in Sunrise, FL

    The Events Coordinator supports the planning, coordination, and administration of client-facing events for luxury timepieces and jewelry with a retail focus in an office-based environment. Reporting to the Events Director and working closely with the Events Manager and cross-functional departments, this role is primarily administrative, with responsibilities for documentation, scheduling, approvals, budget support, and internal coordination. The position is ideal for a detail-oriented professional with experience in luxury retail or an adjacent industry who excels at process management, effective communication, and proactive follow-up. While on-site support is required for select events, the role is predominantly focused on event operations and VIP client experience support. Key Responsibilities Event Planning & Coordination * Support the end-to-end planning and execution of luxury events, including product launches, VIP experiences, private client dinners, retail activations, pop-ups, exhibitions, and digital or hybrid events. * Assist in developing event timelines, run‑of‑show documents, guest flow plans, seating charts, client bios, and post-event recaps. * Source new vendors and maintain up-to-date vendor lists. * Coordinate logistics, including venue details, catering, entertainment, rentals, transportation, gifting, staffing, and on-site setup/breakdown. * Ensure all event elements align with brand guidelines, client expectations, and luxury service standards. Administrative & Budget Support * Maintain detailed event documentation, including templates, timelines, run-of-show documents, internal briefing materials, image libraries, and post-event recaps and summaries to support scalability and efficiency. * Coordinate meeting scheduling, agendas, and minutes, and the internal approvals process across marketing, retail operations, finance, buying and merchandising, and leadership teams. * Support in tracking event budgets and expenses, maintaining accurate records for reconciliation and reporting. * Prepare expense summaries, invoices, and internal documentation. Stakeholder & Vendor Support * Liaise with internal teams to ensure alignment, approvals, and timely delivery of event assets, ensuring accurate information flow and timely follow-ups. * Coordinate vendor onboarding, invoices, and invoice payment tracking. * Prepare internal communications, calendars, presentations, and status updates related to the events program. * Support communication with brand partners and vendors by managing schedules, confirmations, documentation, and deliverables. Guest Experience & On-Site Execution * Manage RSVP tracking, guest lists, seating plans, and check-in processes using digital event platforms. * Anticipate and resolve logistical issues in real time to ensure a seamless guest experience and support business functions. * Provide polished, white‑glove on‑site support for VIP guests, brand partners, and senior leadership. Reporting & Continuous Improvement * Support post-event reporting, including attendance, engagement, qualitative feedback, and operational insights. * Identify opportunities to streamline workflows, improve documentation accuracy, and enhance cross-functional collaboration. * Compile and share key learnings and best practices across the events and marketing teams. Qualifications & Experience * 2-4 years of experience in an events, marketing, or administrative coordination role within luxury retail, watches, jewelry, fashion, or hospitality. * Strong organizational skills with meticulous attention to detail and follow-through. * Demonstrated ability to manage documentation, approvals, budgets, and multiple concurrent projects. * Proficiency in Microsoft Office Suite and event tools such as Splash or similar RSVP platforms; familiarity with Adobe, Canva, or presentation tools is a plus. * Experience working with budgets, vendors, timelines, and multi-event calendars. * Polished written and verbal communication skills suitable for executive, VIP, and cross-functional interaction. * Hands-on experience supporting in-person events; exposure to digital or hybrid events is a plus. * Ability to adapt in fast-paced, high-expectation environments and manage multiple priorities. * Willingness to travel up to 20% and work evenings or weekends as required by event schedules. Key Competencies * Administrative functions in a corporate office environment * Client‑first, luxury service mindset * Cross-functional collaboration * Adaptability and proactive problem-solving * Process-driven event coordination * Financial and documentation accuracy * Professional discretion and brand stewardship Documents * Event Coordinator_.pdf (97.33 KB) * Apply Now
    $36k-45k yearly est. 5d ago
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  • Rolex Manager

    The Watches of Switzerland Group 4.2company rating

    The Watches of Switzerland Group job in Sarasota, FL

    Rolex Client Experience Manager This Rolex Manager is responsible for all areas related to creating and managing the Rolex experience for the WOSG Official Rolex Jeweler locations. They will work to continually improve the in-showroom, online and follow-up experience for the client. They will collaborate with showroom management and Rolex to determine resources, programs, and expectations to create a dynamic, smooth Rolex client journey. Responsibilities * Implements the WOSG hospitality program within the showroom * Coordinates Rolex education with Learning and Development Department * Works with leadership to reinforce client communication expectations (response time expectations online, cadence to follow-up on requests in-store and online) * Identifies resources to integrate into the experience (promotional, local partnerships with restaurants / other events, greeters or concierges to handle traffic and other creative ideas) * Liaise with Rolex to roll-out showroom/boutique experience initiatives (e-learning, novelty launch, training updates, CRM requests, market data) * Works with showroom leadership to determine appropriate technologies to elevate the experience (presentation tablet, proper WIFI, CRM, aggregators, etc.) * Follows up within the specified follow up guidelines with all walk-in clients who visit the showroom * Leads and executes events and activities (with the Marketing Department and showroom/boutique leadership) which elevate our luxury brand position * Determine ways to test and measure the client's experience within the showroom/boutique * Focuses on improving the client experience within the showroom/boutique journey by identifying areas to enhance engagement and efficiency (sizing, back-office inefficiency, data collection) * Provides feedback to Rolex team on areas the brand can help improve or provide support * Studies other industry/company "experience" technologies/best practices to keep the lead * Develops weekly and monthly action plans with showroom leadership showcasing Captivate actions to manage 'thank you' emails, in store consultations, appointments with management * Create and maintain portfolio of hospitality options within the area and ensures enhancement on each interaction utilizing those * Conducts weekly brief to all teams on Rolex initiatives. * Conducts weekly training to dedicated Rolex team members and other colleagues who may be assigned to the Rolex area within the showroom. * Participates in showroom/boutique daily briefs * Prepares a weekly client experience summary on Rolex experience including support needed to enhance on client and team experience from both, Rolex and WOS. * All other duties and responsibilities as assigned by management. Knowledge Required Understanding of Luxury Experience Understanding of Luxury Timepieces and Jewelry Education High School diploma required, College Preferred Experience 3 years of experience in luxury hospitality, luxury retail, or related field Skills Required Excels in client experience and building relationships Outstanding presentation skills, can speak with enthusiasm Strong organizational, client service and time management skills Ability to find creative solutions Ability to effectively create and implement new processes Strong attention to detail Strong verbal communication skills High energy, self-motivated and outgoing personality Ability to coordinate and collaborate with retail and corporate team members Ability to multitask daily on a fast-paced environment Excellent judgment skills Documents * Rolex Manager - updated.pdf (131.53 KB) * Apply Now
    $62k-104k yearly est. 53d ago
  • Sales Associate-Retail Jewelry

    Helzberg Diamonds Headquarters 4.2company rating

    Pensacola, FL job

    Retail Sales Associates at Helzberg Diamonds are responsible for consistently achieving individual sales goals to support the store's sales and profit objectives, while providing superior customer service. Key responsibilities include: * Ability to generate sales to exceed personal sales goals * Provide features and benefits of extended warranties to increase sales * Create business through various methods of clienteling * Provide a compelling sales presentation based on our sales training * Ability to work as a team in a sales presentation to overcome customers objections and close additional sales * Demonstrate outstanding customer service to each and every Helzberg Diamonds' guest * Participate in all areas of store's operation including merchandising, displays, and maintenance Required Experience: 1 to 3 years Required Education: High School The ideal candidate will possess: * Proven history of selling in a commission environment * Superior communication skills * High internal motivation * Flexibility to work with a variety of personalities * One to three years of jewelry retail experience * High school diploma or equivalent * Must be able to work a flexible work schedule including evenings, weekends, and holidays
    $19k-26k yearly est. 60d+ ago
  • Administrative Associate

    The Watches of Switzerland Group 4.2company rating

    The Watches of Switzerland Group job in Boca Raton, FL

    Job Objective As a Administrative Associate for Watches of Switzerland Group, you will play a key role in ensuring that all areas of administration within the showroom are kept in line with company procedures. You will be a dedicated and committed team player offering a consistent support to the showroom and clients; with a passion for delivering excellent client service ensuring that everyone has an amazing experience in our Showrooms. Responsibilities As a Showroom Administrator you will be responsible for ensuring all areas of administration within the showroom are kept in line with company procedures You will be using your excellent interpersonal skills and passion for the business to engage with clients and colleagues You will be well presented at all times with a positive "can do" attitude; delivering excellent client service to everyone that you meet, you will play a key role in the Showroom's success! Ensuring all administrative tasks and related documentation adheres to Company Audit and Security procedures, including stock control, end of day paperwork and banking Ensuring enquiries and orders are dealt with in an efficient manner Managing all internal stock and repair systems in line with audit procedures Ensuring quality housekeeping and efficient set up in all admin associated areas of the showroom Answering and directing telephone enquiries Delivering an exceptional client experience Completion of relevant training via e-learning Adhering to company dress code Other duties and responsibilities as assigned Knowledge and Skills Required Experience * Watch product knowledge * Visual merchandising skills Skills * Excellent planning and organisational skills * IT literate * Flexible and adaptable to change * Motivated, proactive and dedicated * Excellent interpersonal and communication skills Documents * Showroom Admin.pdf (114.53 KB) * Apply Now
    $22k-31k yearly est. 11d ago
  • RSG Administrator

    The Watches of Switzerland Group 4.2company rating

    The Watches of Switzerland Group job in Fort Lauderdale, FL

    Ensure excellent client service to all stores or any location by managing, prioritizing, communicating, and following up on all Service Orders. This position is also required to coordinate tasks and responsibilities with other members of the Retail Service Group to achieve Department goals and Objectives. Responsibilities This role entails providing complete customer service support to internal and external clients and customers while adhering to company processes and policies. Our ideal candidate can stay organized in a fast-paced environment and communicate clearly as they will play a major part in the success of the office. Administration: * Partner to establish timelines, manage technical resources and processes to ensure work meets standards of the creative directive and business standards, as well as ensuring technical repeatability * Identify and drive opportunities for Continuous Quality Improvement and the creation of efficiencies within areas of responsibility and overall department, with follow-up as needed for achieving successful outcomes * Ensure key product process dates are met, tools are effectively utilized, and cross-functional teamwork occurs. Communicate effectively internally and externally to keep team updated on project status, issues, and concerns. * Proactively flag critical issues for consideration that may impact aesthetic of product * Proactively flag critical issues for consideration that may impact manufacturing and/or quality of final product * Build and maintain open communication with suppliers to understand strength, weakness, and overall execution abilities. * Inventory Control: proper understanding of the financial impact of proper inventory control and movement of inventory amongst all other areas of the business. * Serve as Liaison between the department, stores, and vendors. * Basic understanding of SAP * Article Creation * Purchase Orders * Transfers * Subcontractor process Technical: * Have a thorough understanding of the jewelry manufacturing process and watch repairs * Understand market prices for stones and metals * Coordinate technical training with vendors * Ensure Jewelers & Watchmakers use of parts and components is consistent and in line with our practices. * Ensure tools and equipment is serviced and maintained per manufacturer's specifications. * Ensure supplies are on hand and disposed to in a safe manner following Health and Safety procedures. Knowledge and Skills required Education High School diploma required Experience Experience in Customer Service is Required (3-5 years) Skills * Knowledge in the field of Jewelry making and repairs, * A minimum of 5 years' experience in all phases of Jewelry repairs including but not limited to working with 18K gold and platinum * The administrator will possess creative problem-solving abilities, must be a team player and adhere to deadlines and have strong interpersonal skills with the ability to perform in a Workshop environment. * Additionally, the administrator will be a quick learner who Is able to work with expedited service requests. * Drive for excellence * Customer Service focus * Ability to cope under pressure in a busy environment * Enthusiastic and self - motivated * Strong organizational, customer service and time management skills * Strong attention to detail * Strong written and verbal communication skills * High energy, self-motivated and outgoing personality * Strong Computer skills, Web Navigation, Microsoft Office (Excel, Word, Power Point) SAP * Ability to coordinate with other components of the RSG * Ability to make independent decisions * Ability to multitask daily on a fast-paced environment * Excellent judgment skills Documents * RSG Administrator.pdf (169.10 KB) * Apply Now
    $29k-52k yearly est. 28d ago
  • Client Experience Host

    The Watches of Switzerland Group 4.2company rating

    The Watches of Switzerland Group job in Boca Raton, FL

    Job Objective The Client Experience Host ensures the delivery of a World Class Client Experience to all clients. Operating in a professional manner and utilizing exceptional communication skills to engage the client, they will have excellent client facing and interpersonal skills. Our Client Experience Host is responsible for facilitating unique and engaging client experiences using creative research and exceptional hospitality. They will be well presented and have a positive 'can do' attitude that is infectious both to the client and colleagues alike. Focusing on ensuring all client experience stations are well stocked and maintained they will also assist the Sales Consultants within the showroom and VIP room in the delivery of an exceptional client experience. Responsibilities The Host will be a constant role model for the company culture, and ensure they become a way of working for the whole team giving every client (internal and external) a 'World Class Client Experience' Leading by example, promote a positive and enjoyable atmosphere in-showroom. Through research and creative thinking, enhance in-showroom hospitality. Ensure clients are welcomed in a timely manner. Use CRM to facilitate unique client experiences based on induvial client interests. Probe clients to discover likes and dislikes to consistently improve and personalize each experience. Support in all aspects of the client experience and individual client journey and above all else keep clients' needs first. Support all aspects of hospitality within the showroom. Ensure compliance to company policy and procedures Keep up to date with knowledge of the product and services offered in the showroom. Maintain all showroom housekeeping standards. Complete all training requirements through E learning and other sources Be the first point of contact with all clients (both internal and external) Attend departmental meetings and represent the Showroom. at internal and external meetings Recommend changes to systems and procedures to improve the efficiency of the floor and continually review operational practices to ensure best practice is delivered at all times. Ensure all new systems and data are secure and confidentiality is maintained at all times. Completions of all duties as assigned by management. Experience * Jewelry/watch product knowledge preferred * Experience with hospitality strongly preferred Skills * Exceptional communication and interpersonal skills * Ability to build excellent working relationships with clients Job Title * Understanding of World Class Customer Experience * Basic selling skills techniques * Experience of working within a high performing team * IT literate * Flexible/adaptable to change * Confidentiality at the highest level * A professional approach at all times * Excellent organisational skills * Able to multitask Documents * Client Experience Host.pdf (124.77 KB) * Apply Now
    $18k-28k yearly est. 13d ago
  • RSG Spare Parts Specialist

    The Watches of Switzerland Group 4.2company rating

    The Watches of Switzerland Group job in Fort Lauderdale, FL

    Spare Parts Specialist Ensure excellent client service by: * Coordinating workflow with watchmakers, understand their needs and expectations. * Prioritizing service requests based on urgency and impact. * Communicating clearly and concisely with watchmakers, external vendors, and other members of the Retail Service Group throughout the service process. * Following up on service requests to ensure that they are completed to the manufacturer specifications and client's satisfaction. Coordinate tasks and responsibilities with other members of the Retail Service Group to: * Achieve department goals by working together effectively. * Meet objectives by efficiently allocating resources and completing tasks on time. Responsibilities * Spare Parts Inventory Management * Manage inventory flow of product through the shop. * Create or maintain clear inventory control process, reporting and monitoring. * Develop best practices to maintain inventory control accuracy. * Fulfil part orders to watchmakers. * Monitor accuracy of requests, cost, and margins. * Maintain great vendor relationships through effective communication, purchasing, and planning. * Supports Service Production Process * Monitors the service process to ensure that it is running smoothly and meets timelines. * Strong focus on the development and implementation of continuous productivity improvements. * Helps create an environment of accountability that promotes highly engaged, high-performance work teams in a dynamic culture. Knowledge and Skills * Read, interpret, and transcribe data to maintain accurate records by: * Scanning and reading documents quickly and accurately * Understanding and interpreting complex data * Translating data into clear and concise records * Demonstrate the ability to multi-task by: * Handling multiple projects simultaneously * Prioritizing tasks and managing time effectively * Switching gears quickly and adapting to changing priorities * Speak and listen effectively in dealing with customers/associates, both in person and over the phone by: * Communicating clearly and concisely in both verbal and written form * Building rapport with vendors and associates * Actively listening to feedback and suggestions * Demonstrate above average computer skills with a variety of common and proprietary software by: * Proficient in using a variety of software programs, intermediate excel and word processing is a must. Education High School diploma required, some College Preferred Experience Experience in Customer Service is Required (3-5 years) Documents * RSG Spare Parts Specialist.pdf (165.40 KB) * Apply Now
    $20k-29k yearly est. 28d ago
  • Ecommerce Coordinator

    The Watches of Switzerland Group 4.2company rating

    The Watches of Switzerland Group job in Sunrise, FL or remote

    E-Commerce Coordinator E-Commerce Coordinator is responsible for processing ecommerce orders in a timely manner. The ecommerce coordinator delivers prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Responsibilities * Contributes to an efficient order fulfillment process by performing verification checks and coordinate shipments. * Acts as client liaison to ensure a seamless delivery is executed. * Work with different operational teams on inventory management of available and backorder product. * Ensure that the e-commerce department exceeds customer expectations and ease of shopping by supporting engagement workstreams. * Handles a wide range of client/showroom inquiries and executes good judgement to resolve matters. * Responsible for escalated order support and client issues. * Provide personalized support to high-value clients through dedicated communication channels. * Support internal insurance claim replacement program. Essential Experience & Requirements * Minimum Two-year college degree in Business or relevant field experience. * Strong problem-solving and organization skills. * Excellent written and verbal communication * Excellent computer skills including Microsoft * Ability to work retail operational hours, some remote work may be required. * Luxury retail experience and luxury watch/jewelry brand knowledge is preferred. * Experience with SAP and SAPC is preferred. Documents * Ecommerce Coordinator.pdf (94.31 KB) * Apply Now
    $34k-46k yearly est. 13d ago
  • Corporate Sales Director

    The Watches of Switzerland Group 4.2company rating

    The Watches of Switzerland Group job in Sunrise, FL

    Job Purpose The Corporate Sales Director is responsible for driving revenue growth by securing and managing business-to-business sales of luxury watches and jewelry from the Watches of Switzerland Group portfolio. This role focuses on cultivating and expanding our corporate client base, targeting businesses for a range of needs including corporate gifting and strategic partnerships. The Corporate Sales Director will act as a brand ambassador, leveraging their sales acumen and relationship-building skills to position Watches of Switzerland Group as the premier provider of luxury timepieces and jewelry to the corporate world. About Us We're a global retailer employing nearly 3,000 people across the UK and US. Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable. Essential Experience and Attributes * 8-10+ years of experience in a similar or related role * Proven track record of success in B2B sales in the luxury goods or corporate gifting industry. * Strong understanding of the corporate market and sales cycle. * Excellent communication, presentation, and negotiation skills. * Ability to build and maintain strong relationships with corporate clients. * Highly motivated, self-starter with a proactive approach to sales. * Strong organizational and time management skills. * Proficient in CRM software and Microsoft Office Suite. * Willingness to travel. Rewards In return for your commitment to excellence, we offer: * Competitive earnings * Benefits including medical, dental, life & disability * Comprehensive, ongoing training * Career growth potential * Generous staff purchase discounts Documents * Corporate Sales Director.pdf (95.52 KB) * Apply Now
    $96k-178k yearly est. 13d ago
  • Service Consultant

    The Watches of Switzerland Group 4.2company rating

    The Watches of Switzerland Group job in Jacksonville, FL

    Job Objective The Service Consultant ensures excellent client service to all internal and external clients by coordinating, prioritizing, communicating, and following up on all Service Orders. They will be responsible for the quality of each aftercare experience, ensuring the department standards are in line with company strategy. This role supports the organization, workflow, special order/spare parts management long-term operational efficiency, and generation of revenue throughout the Aftercare department. Responsibilities Identifying, sharing best practices throughout the business, and demonstrating excellent teamwork across the showroom and support services. Provide an exceptional client service experience by exceeding client expectations. Obtain a firm understanding all watch functions and ability to teach others when necessary. Measuring wrist sizes, changing straps and sizing bracelets. Utilize up-selling and cross-selling techniques for aftercare and special-order services to generate revenue. Constant and clear communication regarding status updates with clients, management and sales associates on an as needed basis. Client outreach/follow up to ensure satisfaction of services and to promote further business. Maintain organization of Aftercare area and toolkits as well as spare parts catalogue. Monthly audit of repair tools. Weekly audit of repairs via Perpetual Inventory and bi-weekly follow-up with repairs at vendors/clients. Duties such as but not limited to wrapping timepieces for protection, warranty activation, preparing timepieces post-transaction, preparing and shipping repairs. Ensure a cohesive working relationship between Aftercare and other departments/boutiques Ensure a strong and collaborative relationship with the Service Centers. Respond to client queries by telephone or email within the agreed upon timeframe. Oversee the client repairs process from beginning to end. Handle and resolve client complaints with a sense of urgency. Maintain all documentation, objectives, initiatives, PCI compliance and audit policy within the Aftercare department. Assist the manager with general fulfilment duties. Represent company and brand values. Attend departmental meetings, represent the brand at interna external meetings and or trainings. Recommend changes to systems and procedures to improve the efficiency of the showroom operations. Continually review operational practices to ensure best practice is delivered at all times. Implement the Equal Opportunities policy into your daily activities whenever possible. Be responsible for your own health & safety and that of your colleagues, in accordance with the Health & Safety and relevant directives. Work in accordance with IT policies and to ensure all new systems and data are secure. Other projects or tasks as assigned by management. Knowledge and Skills Preferred Experience * Experience with luxury watches. * Technical knowledge of timepieces and ability to change or size straps/bracelets * Knowledge of legal requirements surrounding their role particularly in the areas of Retail law, Health & Safety, & Security. Required Skills * Ability to manage and deliver operating costs, identifying suitable efficiency improvements. * Excellent project, planning, change and time management capabilities. * Exceptional communication and interpersonal skills. * IT literate. * Highly numerate with ability to understand and analyse performance and make effective decisions to ensure KIPs are delivered. * Results focused, understanding what is important to the business and to the client. * Flexible/Adaptable to change. Physical Requirements Required to stand up for long periods of time Ability to travel when required Working Conditions and Environment Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends Documents * Service Consultant (2).pdf (126.32 KB) * Apply Now
    $26k-33k yearly est. 21d ago
  • Senior Shopify Developer

    The Watches of Switzerland Group 4.2company rating

    The Watches of Switzerland Group job in Sunrise, FL

    Senior Shopify Developer (Remote) As a Senior Shopify Developer, you will be responsible for designing and implementing high-quality front-end features that enhance the user experience across our Shopify-based e-commerce platforms. You will work closely with UX/UI designers, back-end developers, and other stakeholders to ensure our platforms are visually appealing, performant, and aligned with our business objectives. Responsibilities: * Design, build, and maintain responsive, high-performance user interfaces for our e-commerce platforms using modern technologies. * Analyze website performance metrics and implement optimizations to improve load times, responsiveness, and overall user experience. * Work with UX/UI designers, developers, and project managers to deliver front-end solutions that meet user requirements and business goals. * Apply industry best practices in front-end development, including clean code principles, testing methodologies, and version control practices. * Contribute to the evolution of front-end architecture to ensure scalability, maintainability, and efficiency in our development processes. * Identify and resolve front-end issues, providing effective solutions to enhance site functionality and user satisfaction. * Keep up with the latest trends, technologies, and best practices in front-end development to continually improve our web development strategies. * Create and maintain documentation for front-end features, processes, and best practices; communicate technical concepts clearly to both technical and non-technical audiences. Qualifications: * 7+ years of experience in front-end development with a strong portfolio * 3+ years Shopify development, including Liquid and Hydrogen frameworks and custom apps. * Experience implementing robust API integrations * Profound grasp of responsive design principles, accessibility best practices, and mobile-first development. * Proficiency in HTML, CSS, JavaScript, and modern front-end frameworks (React preferred). * Hands-on experience with web performance optimization techniques and tools. * Demonstrated ability to work effectively in a team environment with designers, developers, and product managers. * Excellent analytical and problem-solving skills with a proven track record of delivering high-quality front-end solutions. * Strong verbal and written communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders. * Experience with version control systems such as Git, GitHub, or GitLab. * Ability to work effectively in a remote, asynchronous team environment, communicating progress, decisions, and blockers clearly through written documentation and collaboration tools. Preferred Experience * Bachelor's degree in Computer Science, Web Development, or a related field * Experience with TypeScript * Experience with headless commerce, CI/CD pipelines, or automated testing (Jest, Playwright, Chromatic, Storybook) Documents * Senior Shopify Developer JD.pdf (95.41 KB) * Apply Now
    $98k-129k yearly est. 11d ago
  • Assistant Manager-Retail Jewelry

    Helzberg Diamonds Headquarters 4.2company rating

    Pensacola, FL job

    Retail Sales Associates at Helzberg Diamonds are responsible for consistently achieving individual sales goals to support the store's sales and profit objectives, while providing superior customer service. Key responsibilities include: * Ability to generate sales to exceed personal sales goals * Provide features and benefits of extended warranties to increase sales * Create business through various methods of clienteling * Provide a compelling sales presentation based on our sales training * Ability to work as a team in a sales presentation to overcome customers objections and close additional sales * Demonstrate outstanding customer service to each and every Helzberg Diamonds' guest * Participate in all areas of store's operation including merchandising, displays, and maintenance Required Experience: 1 to 3 years Required Education: High School The ideal candidate will possess: * Proven history of selling in a commission environment * Superior communication skills * High internal motivation * Flexibility to work with a variety of personalities * One to three years of jewelry retail experience * High school diploma or equivalent * Must be able to work a flexible work schedule including evenings, weekends, and holidays
    $29k-33k yearly est. 60d+ ago
  • Omega Boutique Manager

    The Watches of Switzerland Group 4.2company rating

    The Watches of Switzerland Group job in Palm Beach Gardens, FL

    Job Objective The Boutique Manager will be responsible for assisting in the management of general boutique functions, with a primary focus on providing excellent client service, cultivating a professional and pleasant environment for all staff members, setting standards for each colleague for which they are accountable and working closely with others on the management team. Responsibilities * Achieve and exceed goals through sales strategies, clienteling, sourcing new clients and maintaining and building productive long-term relationships with existing clients * Evaluate performance of all team members and provide consistent coaching where service and selling are top priorities; create and modify action plans for the continuous development of staff * Stay current with market competition, industry, watch trends and client shopping behaviors * Demonstrate strong business acumen; strategically forecast, plan and budget to the needs of the business (i.e. payroll, staffing, etc.) * Manage daily operational tasks according to SW standards including selling and service * Assist with recruitment and retention efforts * Serve as a leader within the building in support of the Boutique Director * Support an environment of teamwork, trust and collaboration with peers, clients and supervisors * Develop product knowledge skills and remain aware of current collections that are in-boutique and on-line; cascade and train information to the broader team * Foster a boutique environment that delivers renowned and authentic service to create a Luxury client experience * Other tasks and responsibilities as assigned by management. Working Conditions and Environment * Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays Knowledge and Skills Required Experience * 2+ years of retail service experience required, preferably luxury retail environment Skills * Current knowledge of watch trends and competition in the marketplace * High school diploma or equivalent; college degree or equivalent work experience preferred * Proficiency with MS Office (Microsoft Word, Excel, PowerPoint and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.) * Ability to communicate effectively with clients and team (both oral and written) Documents * Boutique Manager 2026.pdf (116.01 KB) * Apply Now
    $35k-53k yearly est. 5d ago
  • Sales Professional

    The Watches of Switzerland Group 4.2company rating

    The Watches of Switzerland Group job in Sarasota, FL

    The Sales Professional makes the client's need their primary focus. They strive to establish client relationships, listening to clients to anticipate their needs and takes personal responsibility for the client's requests. The Sales Professional is very knowledgeable about Company merchandise and remains continuously up to date as new products are introduced The Sales Professional strives to create a good impression and delivers memorable service to clients, exhibiting a passion for timepieces and/or jewelry with a focus on storytelling and hospitality. Responsibilities * Confidently present product to clients incorporating storytelling and technical detail while creating a hospitable atmosphere. * Build, maintain and develop a clientele through use of company CRM platform focusing on relationship building. * Develop and maintain product knowledge on the brands, collections, and pieces carried in the showroom as well as general industry knowledge. * Maintain a professional attitude at all times and conduct business with integrity. * Comply with all Company guidelines, policies and procedures as outlined in all company publications. * Offer assistance and build effective working relationships with team members. * Turn clients over to another member of the team as required to best serve the client's needs. * Organize merchandise and displays accordingly in order to optimize sales and minimize shrinkage. * Supports the client experience within showroom hospitality guidelines. * Independently uses all company systems, hardware and software required in the performance of duties and responsibilities. * Complete relevant administrative responsibilities and tasks that support the Client Experience. * Take in and delivers client repairs when required. * Performs all the duties and responsibilities as assigned by management. Physical Requirements * Required to stand up for long periods of time. * May be required to lift packages/boxes. Working Conditions and Environment * Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends. Education * High School Diploma Experience * 1 year retail sales experience Skills and Knowledge * Excellent storytelling ability * Passion for timepieces and/or jewelry * Excellent client service and selling skills. * Excellent interpersonal and communication skills (verbal and written) Excellent organizational skills. * Ability to work as a team. * Able to multitask in a fast-paced environment. * Computer literate (MS Office) Documents * Sales Professional.pdf (440.96 KB) * Apply Now
    $51k-89k yearly est. 9d ago
  • Sales Manager

    The Watches of Switzerland Group 4.2company rating

    The Watches of Switzerland Group job in Aventura, FL

    Job Objective Acting as a focal point in the business and providing links between sales, operations, and clients you must ensure the delivery of exceptional client service whilst achieving company objectives by planning and executing the Floor and Showroom business plan; making clear the objectives and required performance keeping all costs and controls within budget. With the support of the Sales Executives, you will be leading and managing a high performing team, engaging them in the required client experience and delivery of performance targets; coaching individuals to draw out their full potential you will also identify the motivational tactics required for this purpose. You will be required to ensure that operating processes and procedures are maintained and continually reviewed and improved ensuring a streamlined, client orientated business. Having credible knowledge of the issues facing the business on a day-to-day basis and in the longer term, you should be able to develop your own solutions and be entrepreneurial in your approach whilst maintaining the Showrooms professional image. You will play a crucial role in providing a clear communication link between all parts of the business, anticipating future challenges and opportunities and responding to these effectively. Responsibilities You will be a constant role model ensuring that every client - both internal and external - receives the exceptional client service they have come to expect. Your role includes identifying, sharing and spreading best practice throughout the business, and demonstrating excellent team work across the Group network. Ensuring profit targets are met Ensuring discounts and costs are kept within budget Achievement of the floor sales targets KPI and department targets Performance management of floor colleagues, providing feedback and development opportunities Delivering an exceptional client service Competitor analysis Representing the Showroom at internal and external meeting Organizing daily and weekly routine tasks in line with policies and procedures through active delegation and participation Maintaining visual merchandising to company standards Managing the till and associated transactional procedures Participate in, and running floor / showroom training and out of hours meetings and VM changes as required Completion of all training requirements through E learning and other sources Ensuring all team members adhere to the company dress code standards at all times Receive/deliver client repairs and size timepieces when Service Consultants are not available Completions of all duties as assigned by management Knowledge and Skills Required Experience Jewelry or watch product knowledge Advanced selling skills and negotiation skills External Jewelry or Retail qualifications Proven track record of sales achievements Proven track record of Management achievements Proven record of inspiring and motivating teams Comfort with high price points Skills Retail management experience ideally within a luxury environment Evidence of performance delivery against sales and process Ability to develop and implement business strategies Ability to manage and deliver operating costs, identifying suitable efficiency improvements Numerate with ability to understand and analyze sales performance Leading, mentoring and coaching of high performing sales teams IT literate with proficiency in POS systems and Microsoft Office Ability to thrive in a fast paced, high volume location. Ability to support Sales Professionals, Management Team, and clients by effectively providing solutions in a timely and friendly manner Documents * Sales Manager.pdf (122.98 KB) * Apply Now
    $54k-90k yearly est. 60d+ ago
  • Ecommerce Sales Supervisor

    The Watches of Switzerland Group 4.2company rating

    The Watches of Switzerland Group job in Sunrise, FL

    Being a Brand Ambassador for the Watches of Switzerland Group, the Ecommerce Sales Supervisor will be an inspirational and motivational member of the management team who will support operating processes and procedures and continually improve a streamline client-oriented service with a primary focus on sales. The Ecommerce Sales Supervisor will lead, coach and motivate a team of Virtual Boutique sales professionals to achieve and exceed ecommerce sales targets. This role is responsible for driving performance through effective leadership, and the strategic use of technology to enhance both client experience and team productivity. The ideal candidate is a results-driven leader who combines strong people management skills with expertise in and a passion for digital tools and data-driven decision making. Key Responsibilities Team leadership and performance management * Supervises, mentors and motivates team of ecommerce virtual boutique sales professionals to achieve sales goals and KPI's * Conduct regular performance reviews, one-on-one meetings, performance updates, provides feedback and identifies opportunities for skill development * Foster a collaborative and results oriented team culture complemented by a sense of competition with a win-win approach Technology and Innovation * Stays up to date on emerging ecommerce platforms, tools and trends * Identifies, tests and implements new technologies that increase sales efficiency, enhances the online client experience and improves team productivity * Uses data analytics and reporting tools to measure performance, optimized processes and informed strategic decisions Client Experience * Ensures that the sales team provides exceptional client service through personalized interactions * Monitors client feedback and the online shopping behavior to recommend improvements in service and digital touch points Sales Management and Execution * Monitors daily, weekly and monthly sales activities to ensure targets are met * Develops and implements action plans to boost conversion rates and client engagement * Partners with internal stakeholders to align sales strategies with company objectives * Responsible for processing biweekly commission payouts and monthly sales incentives Essential Skills and Qualifications * Bachelor's degree in business, marketing, ecommerce or related field preferred * Three to five years of experience in ecommerce sales or digital retail with at least one to two years in a supervisory role * Previous experience within hospitality or technology-related retail * Strong leadership, coaching and team building * Proven track record of achieving and exceeding sales goals * Familiarity with ecommerce platforms such as Shopify, Salesforce commerce cloud, etc. * Proficiency and data analysis and sales performance metrics * Ability to identify and implement new technology solutions * Excellent communication, organizational, and problem-solving skills Documents * Ecommerce Sales Supervisor.pdf (96.40 KB) * Apply Now
    $41k-53k yearly est. 13d ago
  • Service Consultant

    The Watches of Switzerland Group 4.2company rating

    The Watches of Switzerland Group job in Boca Raton, FL

    Job Objective The Service Consultant ensures excellent client service to all internal and external clients by coordinating, prioritizing, communicating, and following up on all Service Orders. They will be responsible for the quality of each aftercare experience, ensuring the department standards are in line with company strategy. This role supports the organization, workflow, special order/spare parts management long-term operational efficiency, and generation of revenue throughout the Aftercare department. Responsibilities Identifying, sharing best practices throughout the business, and demonstrating excellent teamwork across the showroom and support services. Provide an exceptional client service experience by exceeding client expectations. Obtain a firm understanding all watch functions and ability to teach others when necessary. Measuring wrist sizes, changing straps and sizing bracelets. Utilize up-selling and cross-selling techniques for aftercare and special-order services to generate revenue. Constant and clear communication regarding status updates with clients, management and sales associates on an as needed basis. Client outreach/follow up to ensure satisfaction of services and to promote further business. Maintain organization of Aftercare area and toolkits as well as spare parts catalogue. Monthly audit of repair tools. Weekly audit of repairs via Perpetual Inventory and bi-weekly follow-up with repairs at vendors/clients. Duties such as but not limited to wrapping timepieces for protection, warranty activation, preparing timepieces post-transaction, preparing and shipping repairs. Ensure a cohesive working relationship between Aftercare and other departments/boutiques Ensure a strong and collaborative relationship with the Service Centers. Respond to client queries by telephone or email within the agreed upon timeframe. Oversee the client repairs process from beginning to end. Handle and resolve client complaints with a sense of urgency. Maintain all documentation, objectives, initiatives, PCI compliance and audit policy within the Aftercare department. Assist the manager with general fulfilment duties. Represent company and brand values. Attend departmental meetings, represent the brand at interna external meetings and or trainings. Recommend changes to systems and procedures to improve the efficiency of the showroom operations. Continually review operational practices to ensure best practice is delivered at all times. Implement the Equal Opportunities policy into your daily activities whenever possible. Be responsible for your own health & safety and that of your colleagues, in accordance with the Health & Safety and relevant directives. Work in accordance with IT policies and to ensure all new systems and data are secure. Other projects or tasks as assigned. Knowledge and Skills Preferred Experience * Experience with luxury watches. * Technical knowledge of timepieces and ability to change or size straps/bracelets * Knowledge of legal requirements surrounding their role particularly in the areas of Retail law, Health & Safety, & Security. Required Skills * Ability to manage and deliver operating costs, identifying suitable efficiency improvements. * Excellent project, planning, change and time management capabilities. * Exceptional communication and interpersonal skills. * IT literate. * Highly numerate with ability to understand and analyze performance and make effective decisions to ensure KIPs are delivered. * Results focused, understanding what is important to the business and to the client. * Flexible/Adaptable to change. Physical Requirements Required to stand up for long periods of time Ability to travel when required Working Conditions and Environment Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends Documents * Service Consultant (2).pdf (126.32 KB) * Apply Now
    $25k-32k yearly est. 23d ago
  • Part Time Sales Associate

    Helzberg Diamonds Headquarters 4.2company rating

    Brandon, FL job

    Retail Sales Associates at Helzberg Diamonds are responsible for consistently achieving individual sales goals to support the store's sales and profit objectives, while providing superior customer service. Key responsibilities include: * Ability to generate sales to exceed personal sales goals * Provide features and benefits of extended warranties to increase sales * Create business through various methods of clienteling * Provide a compelling sales presentation based on our sales training * Involve fellow teammates in the sales presentation to overcome customers objections and close additional sales * Demonstrate outstanding customer service to each and every Helzberg Diamonds' guest * Participate in all areas of store's operation including merchandising, displays, and maintenance The ideal candidate will possess: * Proven history of selling in a commission environment * Superior communication skills * High internal motivation * Flexibility to work with a variety of personalities * One to three years of jewelry retail experience * High school diploma or equivalent * Must be able to work a flexible work schedule including evenings, weekends, and holidays Benefits for Retail Sales Associates include: * Competitive hourly compensation plus commission * Medical/Dental/Vision (Full Time Associates only) * Associate Discount * 401k * Paid vacation, holiday and sick time
    $22k-31k yearly est. 60d+ ago
  • TAG Heuer Sales Professional

    The Watches of Switzerland Group 4.2company rating

    The Watches of Switzerland Group job in Palm Beach Gardens, FL

    Sales Professional The Sales Professional makes the client's need their primary focus. They strive to establish client relationships, listening to clients to anticipate their needs and takes personal responsibility for the client's requests. The Sales Professional is very knowledgeable about Company merchandise and remains continuously up to date as new products are introduced The Sales Professional strives to create a good impression and delivers memorable service to clients, exhibiting a passion for timepieces and/or jewelry with a focus on storytelling and hospitality. Responsibilities * Confidently present product to clients incorporating storytelling and technical detail while creating a hospitable atmosphere. * Build, maintain and develop a clientele through use of company CRM platform focusing on relationship building. * Develop and maintain product knowledge on the brands, collections, and pieces carried in the showroom as well as general industry knowledge. * Maintain a professional attitude at all times and conduct business with integrity. * Comply with all Company guidelines, policies and procedures as outlined in all company publications. * Offer assistance and build effective working relationships with team members. * Turn clients over to another member of the team as required to best serve the client's needs. * Organize merchandise and displays accordingly in order to optimize sales and minimize shrinkage. * Supports the client experience within showroom hospitality guidelines. * Independently uses all company systems, hardware and software required in the performance of duties and responsibilities. * Complete relevant administrative responsibilities and tasks that support the Client Experience. * Take in and delivers client repairs when required. * Performs all the duties and responsibilities as assigned by management. Physical Requirements * Required to stand up for long periods of time. * May be required to lift packages/boxes. Working Conditions and Environment * Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends. Education * High School Diploma Experience * 1 year retail sales experience Skills and Knowledge * Excellent storytelling ability * Passion for timepieces and/or jewelry * Excellent client service and selling skills. * Excellent interpersonal and communication skills (verbal and written) Excellent organizational skills. * Ability to work as a team. * Able to multitask in a fast-paced environment. * Computer literate (MS Office) Documents * Sales Professional.pdf (125.73 KB) * Apply Now
    $51k-88k yearly est. 13d ago
  • Assistant Manager-Retail Jewelry

    Helzberg Diamonds Headquarters 4.2company rating

    Orlando, FL job

    Retail Sales Associates at Helzberg Diamonds are responsible for consistently achieving individual sales goals to support the store's sales and profit objectives, while providing superior customer service. Key responsibilities include: * Ability to generate sales to exceed personal sales goals * Provide features and benefits of extended warranties to increase sales * Create business through various methods of clienteling * Provide a compelling sales presentation based on our sales training * Ability to work as a team in a sales presentation to overcome customers objections and close additional sales * Demonstrate outstanding customer service to each and every Helzberg Diamonds' guest * Participate in all areas of store's operation including merchandising, displays, and maintenance Required Experience: 1 to 3 years Required Education: High School The ideal candidate will possess: * Proven history of selling in a commission environment * Superior communication skills * High internal motivation * Flexibility to work with a variety of personalities * One to three years of jewelry retail experience * High school diploma or equivalent * Must be able to work a flexible work schedule including evenings, weekends, and holidays
    $28k-33k yearly est. 60d+ ago

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Mayors Jewelers may also be known as or be related to Mayors, Mayors Jewelers and WATCHES OF SWITZERLAND COMPANY LIMITED.