MBTA Jobs
- 13 JobsInfrastructure Engineer - Lamp
CTD's applications cover a wide range of transit technology use cases, from the generation of arrival time predictions for subways, and internal tools for managing the flow of bus service, to the MBTA's primary customer-facing website and more! The MBTA Customer Technology team is working to transform how people get around the Boston area. The Infrastructure Engineer works in MBTA's Customer Technology Department (CTD) as part of the infrastructure team to ensure the smooth and secure delivery of public transit software applications. In this role, you report to the Director of Engineering and work collaboratively with a Senior Infrastructure Engineer, mid-level Infrastructure Engineer, and our hands-on Principal Architect. Do you want to improve the daily transportation experience for 4.7 million people in the Boston region? Effective and equitable public transit is essential to the social, economic, and environmental progress of Greater Boston. $76-115 hourly16d agoInfrastructure Engineer - Lamp
CTD's applications cover a wide range of transit technology use cases, from the generation of arrival time predictions for subways, and internal tools for managing the flow of bus service, to the MBTA's primary customer-facing website and more! The MBTA Customer Technology team is working to transform how people get around the Boston area. The Infrastructure Engineer works in MBTA's Customer Technology Department (CTD) as part of the infrastructure team to ensure the smooth and secure delivery of public transit software applications. In this role, you report to the Director of Engineering and work collaboratively with a Senior Infrastructure Engineer, mid-level Infrastructure Engineer, and our hands-on Principal Architect. Do you want to improve the daily transportation experience for 4.7 million people in the Boston region? Effective and equitable public transit is essential to the social, economic, and environmental progress of Greater Boston. $76-115 hourly16d agoSummer Intern - Web Content
In order to effectively partner with MBTA departments and do our best work for riders, our team must reflect the wide variety of people who use the MBTA's services. The MBTA Customer Technology team is working to transform how people get around the Boston area. The intern will receive guidance and mentorship from the MBTA's Lead Content Strategist, a team of writers, and the rest of the Customer Technology team. Working on MBTA.com, the intern will be part of a recognized industry-leading team that is rebuilding the technology the MBTA uses to provide real-time service and trip planning information. The Web Content Intern in the MBTA Customer Technology Department (CTD) will be part of the team that writes, edits, and builds the content strategy for MBTA.com. Do you want to improve the daily transportation experience for 4.7 million people in the Boston region? Effective and equitable public transit is essential to the social, economic, and environmental progress of Greater Boston. The CTD is seeking someone with strong writing skills who wants to learn more about how the MBTA uses technology to give riders the information they need in the most useful way possible. $16.5-19.5 hourly4d agoSoftware Engineer - Transit Data
In order to effectively partner with MBTA departments and do our best work for riders, our team must reflect the wide variety of people who use the MBTA's services. The MBTA Customer Technology team is working to transform how people get around the Boston area. Do you want to improve the daily transportation experience for 4.7 million people in the Boston region? Effective and equitable public transit is essential to the social, economic, and environmental progress of Greater Boston. The Software Engineer applies engineering best practices to public transit software systems and products. $75-97 hourly16d agoSoftware Engineer - Transit Data
In order to effectively partner with MBTA departments and do our best work for riders, our team must reflect the wide variety of people who use the MBTA's services. The MBTA Customer Technology team is working to transform how people get around the Boston area. Do you want to improve the daily transportation experience for 4.7 million people in the Boston region? Effective and equitable public transit is essential to the social, economic, and environmental progress of Greater Boston. The Software Engineer applies engineering best practices to public transit software systems and products. $75-97 hourly16d agoTechnical Project Manager - Fare System Implementation
The MBTA Customer Technology team is working to transform how people get around the Boston area. The MBTA operates heavy rail, light rail, commuter rail, bus, and commuter boat services. The MBTA is undertaking the Fare Transformation program, which is making significant strategic investments in MBTA fare systems and processes to reliably and flexibly collect fares, improve policy flexibility, and speed transit service. Employment beyond the Fare Transformation project implementation and/or reassignment onto other transformation projects is left to the discretion of the MBTA. About the MBTA and the Fare Transformation Project Do you want to improve the daily transportation experience for 4.7 million people in the Boston region? Effective and equitable public transit is essential to the social, economic, and environmental progress of Greater Boston. The Technical Project Manager will support the delivery of the hardware and software components of the MBTA's next generation fare payment system, including the fare collection devices, payments technology, website and mobile app, customer support software, retail solution, APIs, integrations with other internal and external systems, tap processing and information security. As it is rolled out, the project will provide lasting benefits to riders and the MBTA. More policy flexibility and regional mobility integration options will provide new revenue and partnership opportunities to the MBTA and new fare product options to riders and institutional customers. The future system will provide the MBTA the policy levers' to prioritize revenue, ridership, or equity goals over time. $105k-144k yearly est.18d agoLinux Systems Administrator - OCC
MBTA's core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. The MBTA Customer Technology team is working to transform how people get around the Boston area. At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Purpose and scope:The OCS System Administrator is responsible for the Linux administration of the MBTA Operations Control System (OCS). Do you want to improve the daily transportation experience for 4.7 million people in the Boston region? Effective and equitable public transit is essential to the social, economic, and environmental progress of Greater Boston. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Available to work all shifts and locations as assigned or directed Available to work as per assignment by the MBTA twenty-four (24) hours per day, seven (7) days per week as directed The OCS System Administrator will be responsible for supporting, maintaining, and enhancing the real-time distributed system used to manage the MBTA's Operations Control Center Train Control System. $111.9k yearly18d agoQuality Assurance Analyst
The Quality Assurance Analyst - Fare Transformation will support the delivery of the hardware and software components of the MBTA Fare System by reviewing test scripts and witnessing compliance demonstrations. The MBTA Customer Technology team is working to transform how people get around the Boston area. The MBTA's new fare payment system (Automated Fare Collection 2.0 - AFC 2.0) will make paying for transit services in Massachusetts easier and more convenient. The MBTA operates heavy rail, light rail, commuter rail, bus, and commuter boat services. It will improve how the MBTA currently collects fares and enable the sort of changes the T wants to make in the future. The new system will include new hardware in stations, on vehicles and at other locations throughout the MBTA service network and will be supported by a new back office. The AFC 2.0 project is a full replacement of the MBTA's automated fare collection system (the CharlieCard' system). About the MBTA and the Fare Transformation Project The Massachusetts Bay Transportation Authority (MBTA) seeks a Quality Assurance Analyst to support the Fare Transformation program. Effective and equitable public transit is essential to the social, economic, and environmental progress of Greater Boston. Do you want to improve the daily transportation experience for 4.7 million people in the Boston region? $71k-89k yearly est.18d agoTechnical Project Manager - Policy Implementation, Fare Transformation
The MBTA's new fare payment system (Automated Fare Collection 2.0 - AFC 2.0) will make paying for transit services in Massachusetts easier and more convenient. The MBTA Customer Technology team is working to transform how people get around the Boston area. It will improve how the MBTA currently collects fares and enable the sort of changes the T wants to make in the future. The new system will include new hardware in stations, on vehicles and at other locations throughout the MBTA service network and will be supported by a new back office. Support the technical design, development and implementation of software designed for MBTA riders, business units and partners. The AFC 2.0 project is a full replacement of the MBTA's automated fare collection system (the CharlieCard' system). The Technical Project Manager - Policy Implementation will support the overall delivery of the hardware and software components of the MBTA's next generation fare payment system, including the fare collection devices, payments technology, website and mobile app, customer support software, retail solution, fare verification system, APIs, integrations with other internal and external systems, tap processing, and information security. Do you want to improve the daily transportation experience for 4.7 million people in the Boston region? Effective and equitable public transit is essential to the social, economic, and environmental progress of Greater Boston. The Massachusetts Bay Transportation Authority (MBTA) seeks a Technical Project Manager - Policy Implementation to support the Fare Transformation project. Contribute to the development of fare policy enabled by the MBTA's next generation fare collection system. $105k-144k yearly est.18d agoSummer Intern - Transit Data
The MBTA Customer Technology team is working to transform how people get around the Boston area. Help configure, deploy, and support the devices that MBTA officials use to access digital dispatching tools like Skate and Glides. As a transit data intern on the MBTA Customer Technology team, you will help the MBTA improve our GTFS Pathways data that helps us give better trip planning information to riders with disabilities, and improve real-time arrival predictions. Effective and equitable public transit is essential to the social, economic, and environmental progress of Greater Boston. Coordinate their installation with assistance from an MBTA project manager. Do you want to improve the daily transportation experience for 4.7 million people in the Boston region? Help Transit Technology product managers to investigate, respond to, and track written complaints from riders about MBTA tools (e.g., bus/train predictions, MBTA.com, official smartphone apps) so that our development teams know what issues we need to fix, and our riders understand that we are listening to them. You will be part of a recognized industry-leading team that is rebuilding the technology the MBTA uses to manage and communicate about transit operations so that riders receive the best possible service and real-time information. As an intern, you will get guidance and mentorship from the MBTA's Transit Technology product managers, the Director of Transit Technology, and other members of the MBTA Customer Technology Department. $16.5-19.5 hourly4d agoSenior User Experience Designer - Skate
Lead qualitative research, both remote and in-person, with bus operations teams located throughout Boston. The MBTA Customer Technology team is working to transform how people get around the Boston area. This role has a secondary focus on improving communications about service to riders (like arrival predictions, service alerts, and more) using MBTA data systems. You will focus on understanding both day to day and long-term needs of teams that perform some of the most critical functions in the MBTA. What you can expect from your first 90 days at CTD:Dive into the MBTA system: We certainly don't expect team members joining CTD to understand the operational details of the MBTA. You will help develop useful, usable, and delightful digital products that support MBTA operations teams - the people who keep Boston's transit system running every day. Do you want to improve the daily transportation experience for 4.7 million people in the Boston region? Effective and equitable public transit is essential to the social, economic, and environmental progress of Greater Boston. CTD is looking for a Senior User Experience Designer to join our team. Dive into the world of Skate: Get to know the bus operations world at the MBTA. From Day 1, you will begin learning the details of how the MBTA's network of vehicles moves our riders around Greater Boston every day. $67-88 hourly16d agoQuality Assurance Manager
The MBTA Customer Technology team is working to transform how people get around the Boston area. The MBTA's new fare payment system (Automated Fare Collection 2.0 - AFC 2.0) will make paying for transit services in Massachusetts easier and more convenient. The MBTA operates heavy rail, light rail, commuter rail, bus, and commuter boat services. It will improve how the MBTA currently collects fares and enable the sort of changes the T wants to make in the future. The new system will include new hardware in stations, on vehicles and at other locations throughout the MBTA service network and will be supported by a new back office. The Massachusetts Bay Transportation Authority (MBTA) seeks a Quality Assurance Manager to support the Fare Transformation program. The AFC 2.0 project is a full replacement of the MBTA's automated fare collection system (the CharlieCard' system). About the MBTA and the Fare Transformation Project Do you want to improve the daily transportation experience for 4.7 million people in the Boston region? Effective and equitable public transit is essential to the social, economic, and environmental progress of Greater Boston. The Quality Assurance Manager - Fare Transformation will have overall responsibility for QA of the MBTA Fare system. $82k-119k yearly est.18d agoCompensation Administrator
We currently have an opening for a Compensation Administrator position at the Washington Metropolitan Area Transit Authority (WMATA) in the Human Capital Department. **SUMMARY** The Compensation Administrator works closely with the Director, Total Rewards and Manager, Compensation. As a Compensation Administrator you will serve as a subject matter expert supporting multiple Authority wide client groups. $66k-105k yearly est.15d ago
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