Team Manager jobs at Mc Cormick Co

Join a growing manufacturing organization where innovation, quality, and operational excellence drive everything we do. We are seeking an Ink Operations Manager to lead all ink-related processes that support high-speed production and exceptional print performance. This role ensures that the facility consistently delivers accurate color, reliable formulations, and efficient workflow from ink preparation to final press support. The person in this position will oversee day-to-day ink room operations, guide a team of technicians, and collaborate cross-functionally with production, quality, procurement, and technical teams. The Ink Operations Manager will also play a key role in maintaining industry standards, controlling material costs, and supporting continuous improvement initiatives. Role Responsibilities Ink Room Leadership & Workflow Direct all activities within the ink department, including scheduling, staffing coverage, and day-to-day workflow. Lead a team of ink technicians, including hiring, onboarding, coaching, and performance management. Ensure accurate mixing, testing, and preparation of inks for production lines. Color Management & Technical Support Serve as the facility's specialist for ink chemistry, color science, and color matching. Troubleshoot color or formulation issues on press and provide timely support to operators to minimize downtime. Maintain and update color standards, drawdowns, and formulation records. Inventory & Cost Control Manage inventory levels for inks, varnishes, coatings, and anilox supplies. Monitor material usage, track variances, and propose adjustments to reduce waste and improve accuracy. Work closely with procurement on purchasing, supplier performance, and pricing verification. Handle returns and credits for defective or inconsistent materials. Equipment & Process Improvement Oversee proper operation and maintenance of ink room equipment, including preventive maintenance. Identify opportunities to streamline processes, improve productivity, reduce cost, and elevate print quality. Support the execution of press trials, product sampling, and customer print approvals. Compliance, Documentation & Customer Focus Maintain clear documentation for ink formulas, batch records, and production specifications. Ensure compliance with safety standards and environmental regulations for solvent, chemical, and waste handling. Communicate effectively with internal teams and, when needed, with customers regarding color expectations or job requirements.

Description: Who is Brownstein Group? Recognized by Ad Age as a ‘Small Agency of the Year,' Brownstein Group is the longest-running independent advertising and public relations agency based in Philadelphia. What we do… Founded at the height of the Creative Revolution in 1964, Brownstein Group is a full-service agency with expertise across all disciplines, including: brand strategy, advertising, public relations, social media, influencer, and digital services. Brownstein Group specializes in crafting memorable campaigns that generate positive brand awareness, increased sales/leads, and measurable impact for clients. We build unstoppable brands by helping clients navigate the changing tides of culture and business with a focus on brand longevity, and have worked with a range of companies including Humana, NJM Insurance, TruGreen, Inspira Healthcare, Giant Food Stores, ACI Worldwide, IKEA USA, Comcast Xfinity, DuPont™ Sorona , and Saint-Gobain North America. What we're known for… Brownstein Group is an Ad Age Small Agency of the Year, a PRNEWS Small Public Relations Firm of the Year finalist, and an inductee at Advertising Week's Madison Avenue Walk of Fame. Ranked as an O'Dwyer's Top 100 National PR Agency and one of Fortune Magazine's Top 100 Best Places to Work for Women, Brownstein Group is relentless in the pursuit of breakthrough ideas, and dedicated to its clients and people. Brownstein Group is looking for a Part Time Office Manager to join our team and help us achieve our agency goal of creating Unstoppable Brands and delighting our staff as well as our clients. In this position, you will manage the in-person experience of the Brownstein Group team by ensuring our associates, as well as the external audiences who engage with the agency at our headquarters are delivered an elevated experience that aligns with our brand promise. This role is responsible for mapping the Brownstein Group audience journey and ensuring that we achieve on the expectations of a warm, inviting and thoughtful experience at all touch points along this path. At Brownstein Group, we prize bold, brave, and brilliant ideas and are looking for similar qualities in the past or current work of applicants. The end result, and the promise we make to our clients, is to create unstoppable brands. Responsibilities: Being on site to greet our associates and outside clients and vendors Responsible for greeting/waiting room approach; dining and food/beverage; amenities; public spaces; ambient sound, olfactory, tactile and visual elements Responsible for identifying and resolving office structural/maintenance needs that require attention Ensuring supplies, etc., are on hand and office location is set up when associates, clients, and/or vendors are on site at our Philadelphia location Logistics management for on-site events, including client meetings, pitches and other gatherings Creation and management of a client profile system (i.e. food allergies/preferences, birthday, BG client anniversary) Crafting an “Agency Experience Playbook” that outlines the audience journey and provides recommendations on how to improve and institutionalize an experience that is at the same time surprising yet expected for an agency that aims to provide a “Four Seasons-level” brand experience Responsible for booking business travel for associates Work with CFO and HR team on various office projects *This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.* Requirements: Qualifications: Ability to prioritize competing tasks Demonstrate a friendly, approachable, and positive demeanor Bring a warm, client-focused attitude to the team environment Excellent organization skills and attention to detail Ability to think on your feet Must be on-site 3 days per week at 215 S. Broad Street Physical Requirements & Working Conditions: Ability to sit or stand for prolonged periods of time This position requires time in office buildings or outdoors Perks for your well being: Brownstein Group offers the following benefits so you remain unstoppable. An opportunity to collaborate and create with some of the smartest, coolest, and most interesting people in the industry A competitive salary Health benefits (Full-Time Associates Only) Wellness programs 401K program (Minimum annual hours must be met for eligibility) Remote Working Flex Days Summer Hours Unlimited PTO (Full-Time Associates Only) *Brownstein Group does not accept unsolicited resumes from staffing vendors including recruiters, staffing firms, etc., and does not pay fees for any unsolicited resumes.* Brownstein Group is committed to cultivating a culture of inclusion and authenticity. The sum of our collective individual life experiences, uniqueness, knowledge, creativity, self-expression, and talent that our employees bring to their work represents not only a major part of our culture, but our work and Brownstein Group's success as well. Brownstein Group is an equal opportunity employer. When bringing people into our team, we welcome the unique perspectives they bring related to their experience, culture, education, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, color, religion, ableness, sexual orientation, and beliefs. We believe in the strength of our people and the power in diversity. We're always working on being more inclusive and there will always be more work to do, so please come and join us.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all. The exceptional EY experience. It's yours to build. Assurance Advisor (Financial Services Office) (Manager) (Multiple Positions) (1635283), Ernst & Young U.S. LLP, Dallas, TX. Provide audit services, demonstrating to clients that there is real value in the audit process, above and beyond the regulatory mandate. Plan and perform audit procedures in accordance with U.S. GAAS, including PCAOB rules and regulations, for private and public company financial statements prepared in accordance with U.S. GAAP. Apply knowledge of SEC rules and regulations over financial reporting. Identify accounting and auditing issues on a timely basis. Provide accounting insights to clients in a clear and concise manner, including insights into complex accounting issues such as revenue recognition, share-based compensation, business combinations and internal controls. Manage and motivate teams with diverse skills and backgrounds. Consistently deliver quality client services by monitoring progress. Demonstrate in-depth technical capabilities and professional knowledge. Maintain long-term client relationships and networks. Cultivate business development opportunities. Full time employment, Monday - Friday, 40 hours per week, 8:30 am - 5:30 pm. MINIMUM REQUIREMENTS: Must have a Bachelor's degree in Accounting, Economics, Finance, Business or a related field, plus 5 years of post-bachelor's, progressive related work experience. Alternatively, will accept a Master's Accounting, Economics, Finance, Business or a related field, plus 4 years of related work experience. Must have 2 years of experience in engagement management, engagement execution and reporting, and client relationship building while serving clients in one or a combination of the following industries: • Asset management industry, including mutual fund complexes, hedge funds, private equity funds, and/or other investment vehicles. • Insurance industry and/or public company clients. • Banking/capital markets industry, including retail, commercial or investment banks, brokers/dealers, and/or similar institutions. • Real Estate, Hospitality and Construction (RHC) clients. Must have 2 years of experience in a combination involving all of the following: • Supervising the planning, execution, reporting on audits of financial statements prepared in accordance with U.S. GAAS and U.S. GAAP, and/or foreign equivalent (International Accounting Standards (IAS)); • Supervising audit teams consisting of two or more staff members; and • Recent audit experience working with a public company that is registered with PCAOB. Must have 1 year of experience using audit documentation software. Must have one of the following: - active US CPA certificate; or - foreign certificate in accountancy and sufficient coursework/experience requirements as determined by the work location state Board of Accountancy to obtain US CPA certification. Requires domestic travel up to 25% in order to serve client needs. Employer will accept any suitable combination of education, training, or experience. Please apply on-line at ey.com/en_us/careers and click on "Careers - Job Search”, then “Search Jobs" (Job Number - 1635283). What we offer We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary for this job is $132,680.00 per year. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. • Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. • Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. • Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. • Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. EY accepts applications for this position on an on-going basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. For those living in California, please click here for additional information. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY's Talent Shared Services Team or email SSC Customer Support at **************************. This particular position at Ernst & Young in the United States requires the qualified candidate to be a "United States worker" as defined by the U.S. Department of Labor regulations at 20 CFR 656.3. You can review this definition at ****************************************************************************************** at the bottom of page 750. Please feel free to apply to other positions that do not require you to be a "U.S. worker".

Job Description Concourse Experience Manager Stars and Strikes Family Entertainment Center is seeking a Concourse Experience Manager who is ready to be part of a high-volume, fast-paced Entertainment Center! The ideal candidate will be an energetic, driven individual with a solid work ethic, positive attitude, and superior guest service skills. As the Concourse Experience Manager, you would be responsible for the overall operations and atmosphere of the concourse. This position will be directly responsible for meeting and exceeding sales goals, the running of the concourse including bowling and service, creating memorable guest experiences, as well as training and maintaining team members for a variety of positions. Why Join Our Team? We are a family-owned business and consider our team members part of our family We equip team members to achieve their career dreams at Stars and Strikes and provide training to do so With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company We encourage team members to have fun while they work We provide opportunities for all team members to give back to the community We are a community who live out our core values: Respect at All Times, Listen to Others, Exceptional Guest Service, Sharing in Success, Dedicated to Fun, Cleanliness Focused, and We Give Back What We're Looking For: 1-2 years of management experience Friendly, outgoing and professional demeanor Experience in Hospitality and/or Food & Beverage is a preferred Must able to work weekends and holidays Core Competencies: People Leader: Develop Team Members, Navigate Chaos, Motivate Others, Thrive in Ambiguity, Cultivate Exceptional Guest Experiences Operations Expert: Problem-Solver, Cleanliness Focused, Takes the Initiative, Floor Management Experience, Budget Proficiency, Passion for Hospitality Key Responsibilities: Ensure a “FUN” atmosphere Identify & Resolve Issues Impacting Guest Experience Cleaning of Location Compliance and Training Validation Overall Floor Management (bowling, bar and lane service) Additional Duties: Act as Manager on Duty when Needed Report Product/ Service Issues Timecard Review Quality of Inventories Delivery Check-ins Perks We Offer: Health & 401k Benefits Bonuses Paid-Time Off Free bowling, laser tag & gameplay! Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer. Powered by JazzHR jOppOX7z8s

Job Description Join our dynamic team at OneTouch Direct, a leader in providing comprehensive contact center solutions to Fortune 500 companies. We pride ourselves on delivering exceptional service while cultivating a supportive and engaging workplace culture. We are currently seeking an experienced Call Center Supervisor to oversee our operations and be a pivotal part of our continued growth. As a Call Center Supervisor, you will be responsible for managing a team of customer service agents, ensuring optimal performance, and maintaining high levels of employee engagement. You will play a crucial role in driving key performance indicators and contributing to our mission of excellence in service delivery. Key Responsibilities: Lead and supervise a team of call center agents, ensuring adherence to policies and optimum performance. Monitor, analyze, and report on team performance metrics, identifying areas for improvement. Conduct regular coaching sessions and training to foster employee development and motivation. Develop and implement strategies to achieve performance targets and enhance operational efficiency. Ensure high levels of customer satisfaction through effective management of service delivery. Handle escalated customer queries and resolve complex issues as they arise. Collaborate with upper management to align departmental goals with organizational objectives. Requirements 2+ years of supervisory experience in a call center environment Strong leadership and team management skills Exceptional verbal and written communication abilities Ability to analyze data and make informed decisions Knowledge of call center operations and metrics Proficiency in call center management software and Microsoft Office Join us at OneTouch Direct, where you can drive positive change, inspire your team, and make a difference in the lives of our customers! Benefits Full time. 40 hours per week schedule with overtime opportunities! Great pay. Hourly base salary + benefits! Training. Paid training & development Benefits. Health Care Plan (Medical, Dental & Vision) Growth. Opportunity for professional and personal growth Culture. Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment

Join our dynamic team at OneTouch Direct, a leader in providing comprehensive contact center solutions to Fortune 500 companies. We pride ourselves on delivering exceptional service while cultivating a supportive and engaging workplace culture. We are currently seeking an experienced Call Center Supervisor to oversee our operations and be a pivotal part of our continued growth. As a Call Center Supervisor, you will be responsible for managing a team of customer service agents, ensuring optimal performance, and maintaining high levels of employee engagement. You will play a crucial role in driving key performance indicators and contributing to our mission of excellence in service delivery. Key Responsibilities: Lead and supervise a team of call center agents, ensuring adherence to policies and optimum performance. Monitor, analyze, and report on team performance metrics, identifying areas for improvement. Conduct regular coaching sessions and training to foster employee development and motivation. Develop and implement strategies to achieve performance targets and enhance operational efficiency. Ensure high levels of customer satisfaction through effective management of service delivery. Handle escalated customer queries and resolve complex issues as they arise. Collaborate with upper management to align departmental goals with organizational objectives. Requirements 2+ years of supervisory experience in a call center environment Strong leadership and team management skills Exceptional verbal and written communication abilities Ability to analyze data and make informed decisions Knowledge of call center operations and metrics Proficiency in call center management software and Microsoft Office Join us at OneTouch Direct, where you can drive positive change, inspire your team, and make a difference in the lives of our customers! Benefits Full time. 40 hours per week schedule with overtime opportunities! Great pay. Hourly base salary + benefits! Training. Paid training & development Benefits. Health Care Plan (Medical, Dental & Vision) Growth. Opportunity for professional and personal growth Culture. Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment

Adams Outdoor Advertising (AOA), the 4 th largest and largest private Outdoor Advertising firm in the U.S., is seeking an experienced Market Director to assist the General Manager in planning and directing all sales and operational activities for Peoria, IL. ESSENTIAL FUNCTIONS OF POSITION INCLUDE: Keep the General Manager advised of time-sensitive and priority issues, ensuring appropriate follow-up. Coordinate with various departments to ensure project objectives are met. Collaborate across departments, interfacing with internal and external actors, to support the completion of projects, offer assistance and work across several departments to optimize efficiencies. Planning and execution of events and training. Act as the point of contact for employee questions, elevating issues/concerns as necessary to the General Manager and/or Human Resources. Perform data analysis and reporting as assigned by the General Manager. Other duties as assigned. PREFERRED QUALIFICATIONS: Bachelor's degree in Sales and Marketing or Business or equivalent experience. Two to three years media/advertising /Marketing sales or relevant experience. One to three years of management experience. Ability to communicate effectively with the external clients and the internal client at all levels of personnel. Ability to motivate others and to work under pressure. Must be able to travel as required. Must be able to adapt to high pressure situations. Must have excellent analytical and problem-solving skills. Must be trustworthy and able to hold confidential information. ADAMS OUTDOOR ADVERTISING: AOA, founded in 1983 by Steve Adams, is the 4 th largest, and largest privately-held, Outdoor Advertising operator in the U.S.. AOA operates in the following 12 markets: Ann Arbor/Kalamazoo/Lansing (MI), Beaufort/Charleston/Florence (SC), Charlotte (NC), Eastern Pennsylvania (PA), Madison (WI), Norfolk (VA), Peoria and Champaign (IL). Searchlight Capital Partners, a leading global private investment firm, in partnership with British Columbia Investment Management Corporation, one of the largest asset managers in Canada, invested in AOA in 2021. The above statements are intended to describe the general nature and level of work being performed by the people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job. #LI-Onsite

Oversee the day-to-day operations of a busy law office while providing experienced legal administrative support to attorneys and staff. Ensure smooth workflow, compliance with legal procedures, and exceptional client service. This role is fully onsite6 month contract to hire Salary: $36-44/hr depending on experience Responsibilities: Manage daily office functions including scheduling, reception, supply inventory, and vendor relationships. Implement and maintain office policies, procedures, and best practices to ensure efficiency and compliance with legal standards. Supervise support staff, delegate tasks, and coordinate workload to meet critical deadlines. Draft, proofread, and format legal documents such as pleadings, discovery responses, contracts, and correspondence. Coordinate court filings (electronic and physical) and track deadlines across multiple jurisdictions. Maintain and organize client files, case management systems, and docket calendars. Handle client intake processes, conflict checks, and maintain accurate contact records. Requirements: 5+ years experience as office manager or legal administrator Prior law firm experience $36 - $44 an hour

Job Description We are growing! Fred Astaire Dance Studios is excited to be adding to our team. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helping those around you, staying organized, and being part of a fast-paced environment? If so, then we may have an opportunity for you. This role is of crucial importance to our clients, team members, and studio experience. Daily, you will greet students and answer questions about their accounts and studio activities. You will also help keep information organized to best help management and team members succeed. A love of people and building rapport will be a must as you talk to possible new clients and share with them how we can improve the quality of their life through dance. We know this won't be for everyone, but if this sounds like an excellent fit for you, please apply quickly as we are looking to hire this new team member as soon as possible. Who we are: Enriching lives - physically, mentally, emotionally & socially, through the positive, transforming power of dance. Fred Astaire Dance Studios is the leader in ballroom dance instruction across the country and around the world. Founded in 1947 with one studio on Park Avenue in Manhattan, we have grown our franchise network to 180 dance studio locations serving over 25,000 students! We are a global family, proudly honoring the legacy of Mr. Fred Astaire, committed to pursuing excellence in life through dance. We welcome everyone interested in starting their dance journey because we believe that dance is for everybody and every BODY! People ask, "Why do students stay with Fred Astaire Dance Studios ?" It is because of the atmosphere of kindness, warmth, and care given and received at every location. It's what our students tell us they notice from the first time they step inside our studio - energy, and a sense of "FADS community" that is welcoming, supportive and FUN! Fred Astaire Dance Studios has something for everyone. We offer group and private lessons, choreograph wedding dances or prepare the happy couple and wedding party for the big day, provide opportunities to perform in beautiful venues, host local parties for dance practice and comradery. In addition, we host an average of 35 spectacular branded National, Inter-Regional, and Regional Dance Competitions annually, giving our students and professionals opportunities to compete in various categories. Requirements Skills Outstanding customer service skills Responsive, flexible, and accountable Outcome focused High level verbal and written communications skills Exemplary planning and time management skills Excellent knowledge of MS Office Ability to prioritize daily workload Exceptional follow-through Benefits 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance

Job Details Ontellus - Houston, Texas - Houston, TXDescription JOB SUMMARY: The COE Sr. Supervisor operates at an elevated level leading cross functional initiatives, ensuring operations runs smoothly and timely, addressing performance challenges and supporting the long term goals with a proactive mindset. ESSENTIAL RESPONSIBILITIES: Adheres to company policy by following guidelines established in the employee handbook, acting in the best interest of the company and complying with the company's security standards Fosters Ontellus core values, and engages others to align with the company culture Analyzes data and provides updates to COE leadership team on progress towards initiatives; making recommendations on how to attain and exceed goals Solves problems with innovation & continuous improvement by actively working with COE leadership to improve SOPs, identifying quality process gaps, and developing new and innovative solutions that deliver value to our customers. Effectively manages their time and priorities with the ability to reprioritize as needed Connects with their teams, staying visible, present and accessible to employees Owns their assignments all the way through completion with minimal direct supervision Strives to enhance organizational processes and performance, actively using resources as needed Leads initiatives and projects, and acts as subject matter expert in problem solving and process improvement events Creates and maintains strong relationships with our customers, employees, and stakeholders through collaboration and empowerment Accepts and responds well to feedback with actions and positive attitude. Utilizes clear and effective communication skills to drive strategy alignment Acts as a mentor and resource to their teams by providing coaching and guidance in their career development Communicates vision; influences and inspires others to follow their lead by building trust and actively listening Drives success by motivating their teams to execute on or exceed targeted metrics in the COE Oversees the development and facilitation of new hire and existing employee trainings Motivates changes in the work environment; bringing new perspectives; open and supporting changing the approach or method to best fit the situation Facilitates team initiatives, including communication/huddles, performance, process changes, recognition and engagement activities Leverages new technology to increase efficiency, raise productivity, and reduce costs. Delegates, tracks and monitors team's tasks to ensure team is within performance targets Serves as an internal expert when addressing escalated concerns, ensuring others are informed on a need-to-know basis as dictated by operational demands Generates, analyzes, and distributes reports to update the COE leadership on the team's progress Implements strategies to reduce defects and provide insights to the workflow; identifying bottlenecks or inefficiencies and making suggestions for improvements in the processes. Plans strategically, using foresight rather than resorting to tactical style of managing. Takes initiative to align team, department and direct report objectives and priorities with organization initiatives. Has a customer centric mindset, understanding the partnership operations has in upholding the highest quality standards Conducts regular performance reviews providing constructive feedback, recognizing achievements, and addressing any areas for improvement with their teams Promotes teamwork and equality. Creates an inclusive environment where everyone feels heard Participates in the hiring and performance assessment of employees Understands discretion when handling confidential and proprietary information, including payroll Qualifications Job QUALIFICATIONS High school diploma required; College degree required. 1-2 years of leadership experience Strong computer skills; proficient in Microsoft Office Excel and PowerPoint Ability to problem-solve with a sense of urgency Ability to analyze, develop, initiate, and implement plans and strategies to achieve goals. Demonstrates high level of cross functional communication Ability to prioritize and meet critical deadlines. Completion of organization identified training modules, as required Meets or exceeds leadership assessment standards

We are looking for a skilled Call Centre Manager who can lead our representatives to better performance and improve service quality. The Call Center Manager will assist in establishing call centre objectives, provide representatives with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyze call centre data, and focus on improving performance and processes in an effort to better support customers. You should have exceptional communication, interpersonal, and customer service skills, as well as comprehensive knowledge of company policies and offerings. To be a successful Call Centre Manager, you should be focused on improving your team of representatives and call centre practices. You should be observant and detail-oriented and possess an understanding of the business, the products and services, and the issues representatives are facing on the floor. Responsibilities Hiring, training, coaching, and leading call centre representatives as they provide support for customers. Answering representative's questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives Leading team meetings, asking questions to better understand the calls representatives are receiving, educating and coach workers regarding processes and practices, and explain expectations to employees. Assisting other management team members in identifying trends and establishing call centre goals. Ensuring staff members are achieving desired service levels and taking corrective action, as needed. Preparing reports and analyzing call centre data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction. Authorizing replacements or refunds. Taking on other tasks or projects to support employees, other managers, and call centre operations. Requirements High School Diploma or equivalent. More education or experience in a related field may be preferred. Ability to multitask and remain calm under pressure, especially during peak hours or intense situations. Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. Knowledge of management principles and familiarity with company products, services, and policies. Strong coaching and leadership skills, ability to motivate employees. Decisiveness and attention to detail. Proficiency with necessary technology, including computers, software applications, phone systems, etc. Polite, professional phone voice.

Essential Functions: Works with staff, customers, and management as needed to ensure accurate company records. Assists in management and development of processes and ongoing programs. Manages inventory levels per departmental inventory reduction strategy. Provides on-call and overtime support as needed in the evenings and other required times as designated by management. Compliance and follow through from trainings regarding RCRA, EPA, OSHA, and other company guidelines and trainings for assigned job duties. Acts in a stewardship capacity for the Company, works as a functional member of the team, has ability to self-direct and self-regulate workday. Participates in all environmental and safety training as required by Federal, State, County, and Local regulations as well as company policies. Suggests improvements for safety and compliance. Member of PSM team. Promptly reports any safety incidents and participates in incident investigations as requested. Maintains entries into time clock system, local HR files and record keeping including new hires, terminations, performance review management and workers compensation administration. Process new business partner set up forms, collaborate with corporate accounting on invoice approvals and questions, monthly accruals. Manage daily procurement of raw materials based on the critical materials report, maintain inventory levels within established minimum and maximum thresholds, record purchase order receipts in the inventory management system, and ensure accurate costing of purchase orders within the requisition system. Supervise, coach, and motivate staff while fostering professional growth and development. Minimum Requirements: Minimum education and experience: a bachelor's degree in business administration or a related discipline or high school diploma and 5 years' experience in a related area, or suitable combination of education and relevant experience as described. Minimum of 10 years of responsible leadership experience in management or supervisory positions. Minimum of 5 years' experience in a manufacturing environment and demonstrated proficiency with administrative functions. Extensive knowledge of commonly used concepts, practices, and procedures within the thermoset polymer industry is a strongly considered asset. Demonstrated comprehensive knowledge of office and facilities coordination and basic leadership and management knowledge. Demonstrated organization, facilitation, communication and presentation skills. Demonstrated ability to serve as a confidential knowledgeable resource to the organization's management team that provides leadership and direction. Ability to prioritize workflow and organize diverse material and ability to handle multiple, competing and changing priorities; ability to perform effectively without supervision and within established time limits and ongoing deadlines. Ability to interact and communicate effectively and professionally verbally and in writing, and to provide exceptional service internally and externally. Demonstrated ability to problem solve and execute job related tasks and project responsibilities independently, exercising judgment in the areas of employee staffing, cost management and team building. High degree of computer proficiency with Microsoft Office applications Displays adaptability in learning the use of relevant software Outstanding interpersonal relationship building and employee coaching and development skills. Exhibit exemplary customer service skills, both with external customers, vendors, visitors, co-workers, and management staff. Written and verbal communication skills should be concise and effective, and employees are expected to aspire to excellence in both daily work tasks and customer service. Maintain professionalism in all interpersonal relationships and exercise confidentiality concerning the affairs of the business. Exhibit willingness to learn, willingness to problem solve, willingness to help others and openly and actively participates in the direction of the Company. Physical Demands: While performing the duties of this position the employee is regularly required to sit and talk and hear. The employee is frequently required to use hands to finger, handle or feel and reach with hands and arms. The employee is frequently required to stand, walk, bend and reach, and may occasionally ride in a motor vehicle. The employee must frequently lift and/or move up to 15 lbs and occasionally lift and/or move up to 50 lbs. This position requires wearing of safety glasses, gloves, long pants, and closed-toe shoes; with additional specific PPE depending on the chemicals or materials handled, which could include respirators, hearing protection, or specialized gloves for hazardous substances. Benefits and Compensation: The pay range for this role is $70,000 - $90,000. Please note all pay ranges are broadly stated and any final offer is dependent on factors such as location, direct experience, market guidance, internal equity, among other qualifying criteria permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Premium Supervisor is responsible for overseeing the serving of guests in suite areas. The Premium Suites Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Premium Suites Supervisor will assist the Premium Suite Managers with projects including training, inventory and special events. The Premium Suites Supervisor must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly wage of $22.00 to $25.00. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. About the Venue The Mortgage Matchup Center is in the heart of downtown Phoenix, home to the Phoenix Suns and Mercury professional basketball teams and a variety of special events and concerts tear round-making it the preeminent destination for sports and entertainment in the southwest. Responsibilities Supervises and coordinates premium suite staff, including training on company and departmental standards and providing constructive and corrective feedback as needed. * Ensures a positive and impactful guest experience by delivering professional and courteous guest service. * Learn and be comfortable with all food and beverage menu items to effectively complete financial transactions and answer guests' questions. * Analyzes and resolves problems with associates, guests, and the operation with the assistance of the Director of Premium Services. * Immediately reports any low inventory and safety and maintenance issues to the Director of Premium Services. Qualifications * Minimum of 2 years' previous hospitality and high volume dining experience required * Strong knowledge of food and wine * Basic knowledge of cost control measures and P&L's * Ability to problem solve and operate in a fast-paced environment * Ability to work flexible hours, including nights and weekends * Standing and walking for entire length of shift * Frequently required to reach up to 6-7 feet, twist at waist, bending and squatting * Ability to lift up to 50 lbs Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Premium Supervisor is responsible for overseeing the serving of guests in suite areas. The Premium Suites Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Premium Suites Supervisor will assist the Premium Suite Managers with projects including training, inventory and special events. The Premium Suites Supervisor must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly wage of $22.00 to $25.00. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Supervises and coordinates premium suite staff, including training on company and departmental standards and providing constructive and corrective feedback as needed. · Ensures a positive and impactful guest experience by delivering professional and courteous guest service. · Learn and be comfortable with all food and beverage menu items to effectively complete financial transactions and answer guests' questions. · Analyzes and resolves problems with associates, guests, and the operation with the assistance of the Director of Premium Services. · Immediately reports any low inventory and safety and maintenance issues to the Director of Premium Services. Qualifications -Minimum of 2 years' previous hospitality and high volume dining experience required · Strong knowledge of food and wine · Basic knowledge of cost control measures and P&L's · Ability to problem solve and operate in a fast-paced environment · Ability to work flexible hours, including nights and weekends · Standing and walking for entire length of shift · Frequently required to reach up to 6-7 feet, twist at waist, bending and squatting · Ability to lift up to 50 lbs Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions. Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records. Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement. Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments. Completes operational requirements by scheduling and assigning employees; following up on work results. Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends. Maintains office staff by recruiting, selecting, orienting, and training employees. Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Contributes to team effort by accomplishing related results as needed.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview As Bar Supervisor, you will be responsible for assisting with bar operations, ensuring that our guests receive the best service possible, upholding a constant level of staff productivity, ensuring that the bar's budget is not exceeded and maintaining health and safety standards within the bar. If you are passionate about hospitality and are looking for a bartending supervisor role that oversees high performing team members, apply now. This role will pay an hourly rate of $18.00 to $20.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until November 28, 2025. Responsibilities Approaches all encounters with guests and colleagues in a friendly, service-oriented manner Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded Remains alert of complaints and or/unsatisfied guests and responds appropriately to ensure guest satisfaction Oversee bar set-up and closing procedures on event days Ensure that all company policies are followed by associates Observe, evaluate, and document job performances of associates Recommend personnel actions such as promotions, transfers, disciplinary action, and discharges Ensure associates meet appearance standards and follow all uniform guidelines Maintain product inventory Assist with end-of-month inventory and financial reporting Assist bartending associates in serving guests as business levels demand. Performs other duties as assigned by management. Ensures all functions are set and staff is prepared and organized before required time on BEO or run of show Arranges for and ensures proper sequence of bar service for each event Supervises clearing and post function cleanup and garbage removal Maintains clean and orderly back areas, pre-function areas and storage areas Supervises the handling, storage, and security of all alcoholic beverages Assists with staff training programs Clearly projects the visions of the department and measures progress Attends weekly food and beverage meeting to continuously evaluate strategies and ideas for enhancement to benefit the guest experience. Reviews scheduling and labor needs to meet the guests needs as well as maximize efficiency Become familiar with the computer systems and technology currently in use in the various food and beverage areas, and administration as it relates to food and beverage, from both a hardware and software perspective. Qualifications Must be at least 21 years old. Minimum of 1 year experience in a supervisory position required. Previous experience in bartending required. Knowledge in bartending techniques, recipes, sanitation, and safety issues. Strong verbal and written communication skills. Ability to work in a fast-paced environment Nationally recognized, advanced food service sanitation training course certification. Valid Managers ServSafe Certification Valid Alcohol Service Permit (TABC) Familiar with inventory cost control and menu planning. Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+. Working knowledge of Point of Sale and timekeeping systems. Cash handling abilities; basic math skills including significant number manipulation. Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements. Must have a flexible schedule, be highly motivated and quality driven Detail oriented yet able to excel while multi-tasking Able to accept responsibility and lead by example Able to lift 25 LBS Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary As Bar Supervisor, you will be responsible for assisting with bar operations, ensuring that our guests receive the best service possible, upholding a constant level of staff productivity, ensuring that the bar's budget is not exceeded and maintaining health and safety standards within the bar. If you are passionate about hospitality and are looking for a bartending supervisor role that oversees high performing team members, apply now. This role will pay an hourly rate of $18.00 to $20.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until November 28, 2025. Responsibilities Approaches all encounters with guests and colleagues in a friendly, service-oriented manner Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded Remains alert of complaints and or/unsatisfied guests and responds appropriately to ensure guest satisfaction Oversee bar set-up and closing procedures on event days Ensure that all company policies are followed by associates Observe, evaluate, and document job performances of associates Recommend personnel actions such as promotions, transfers, disciplinary action, and discharges Ensure associates meet appearance standards and follow all uniform guidelines Maintain product inventory Assist with end-of-month inventory and financial reporting Assist bartending associates in serving guests as business levels demand. Performs other duties as assigned by management. Ensures all functions are set and staff is prepared and organized before required time on BEO or run of show Arranges for and ensures proper sequence of bar service for each event Supervises clearing and post function cleanup and garbage removal Maintains clean and orderly back areas, pre-function areas and storage areas Supervises the handling, storage, and security of all alcoholic beverages Assists with staff training programs Clearly projects the visions of the department and measures progress Attends weekly food and beverage meeting to continuously evaluate strategies and ideas for enhancement to benefit the guest experience. Reviews scheduling and labor needs to meet the guests needs as well as maximize efficiency Become familiar with the computer systems and technology currently in use in the various food and beverage areas, and administration as it relates to food and beverage, from both a hardware and software perspective. Qualifications Must be at least 21 years old. Minimum of 1 year experience in a supervisory position required. Previous experience in bartending required. Knowledge in bartending techniques, recipes, sanitation, and safety issues. Strong verbal and written communication skills. Ability to work in a fast-paced environment Nationally recognized, advanced food service sanitation training course certification. Valid Managers ServSafe Certification Valid Alcohol Service Permit (TABC) Familiar with inventory cost control and menu planning. Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+. Working knowledge of Point of Sale and timekeeping systems. Cash handling abilities; basic math skills including significant number manipulation. Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements. Must have a flexible schedule, be highly motivated and quality driven Detail oriented yet able to excel while multi-tasking Able to accept responsibility and lead by example Able to lift 25 LBS Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Do you love where you work? Our LPN/LVN's do! Come join the Oxford family where our core purpose is to experience the joy of serving others and to create meaningful relationships. Our wonderful resident to caregiver ratio helps make this mission possible! As a Licensed Practical Nurse (LPN or LVN), your benefit package includes: Medical, dental, vision, and a complimentary life insurance policy 401k plan with an employer match PTO for both full time and part time team members Team Member Referral Bonus Certification cost assistance Yearly tenure bonus Your Licensed Practical Nurse (LPN or LVN) duties and responsibilities are as follows: Position Summary This position provides ancillary health services and care for residents in the community, including participating in the development of and implementing the services plan for each resident and functioning as a role model and coach for nursing assistants and medication aides. Essential Functions General Nursing Provide general care and treatment for residents as required within the scope of individual licensure and within the state in which the community is located Provide nursing evaluations/assessments for current and prospective residents as required by federal/state regulations and/or organizational policy Complete service plans with the resident and/or family as required by federal/state regulations and/or organizational policy Assure infection control procedures are known and followed by the staff Assist with move-in and orientation of new residents and designated agents Administer medications and treatments, and observe the results and document the same Function as a liaison and advocate for residents with physicians and outside nursing staff Role Model and Coaching Complete shift reports with team members to ensure communication of services and resident care needs are reported and addressed Provide shift supervision to the team by walking rounds, scheduling of break times for team members, and coaching team members on service and process improvements At times, may be requested to complete team member evaluations Sales and Customer Service Function as a point of contact regarding resident health care and/or services, proactively communicating with all stakeholders any change in resident condition. Meeting with current and prospective families to communicate the provision of health care services in the community. Promote the scope of services provided within the community to external medical providers. Successful Behavioral Attributes at Oxford Senior Living Humility : Share credit, emphasize team, and define success collectively rather than individually Positive Attitude : Display a “can-do” attitude focused on providing solutions Initiative : Action-oriented commitment to continuous improvement in all aspects of the business Emotional Intelligence : Serve the community by placing the needs of the community team members and residents ahead of your own Minimum Qualifications Board certified Licensed Practical Nurse Current CPR/First Aid Certification Physical Working Requirements Ability to travel using personal vehicle, including at night Able to do occasional lifting of up to 50 pounds Able to work flexible schedule, including evenings and/or weekends Team Member is subject to outside environment conditions occasionally, inside conditions frequently, with protection from weather conditions but not necessarily from temperature change By joining our team as a Licensed Practical Nurse (LPN or LVN), you will be able to help us continue the vision of helping others and creating meaningful relationships. We are looking for positive and humble individuals who have initiative and emotional maturity to help us create a loving, homelike atmosphere for our residents. Click on the “Apply Now” button to join our friendly, growing team today! Check out our culture by clicking the link below! Our Culture | Oxford Senior Living Oxford Senior Living is an Equal Opportunity Employer.