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McDonald's jobs in Alpena, MI - 33 jobs

  • Maintenance/Janitor

    McDonald's 4.4company rating

    McDonald's job in Oscoda, MI

    We are looking to add a few more talented people to our great team! Do you need a job that is flexible with your busy life? Our company prides itself on making sure you get a work schedule that fits you and your family! Job Description Energetic, outgoing, dependable, self-motivated individual that enjoys responding quickly to the needs of our guests. The ideal Crew Member will be interested in learning and building a career with the Company. The responsibilities that go with this job include the following duties: + Greeting guests while offering a highly satisfying experience + Performing daily, weekly and monthly planned maintenance tasks + Help in maintaining the cleanliness of the restaurant inside and outside + Cleaning in accordance to McDonald's sanitary standards to ensure a safe environment for crew and customers + Ensure McDonald's Food Safety Standards and Procedures are followed + Partner with other Crew and Managers to meet daily goals and have fun + Be able to lift at least 30 pounds + Be able to climb a ladder Benefits + Free meal during work shifts + Meal discount 30% when not working (nationwide at participating locations) + Uniforms provided + Fun environment + Flexible hours + Same day pay + Advancement opportunities + Paid sick time * + 401K * + Health insurance * + Enhanced safety measures in place + Make extra money from our referral program (more information at orientation) + High School Diploma (all courses online) * + Tuition Assistance (up to $2500 a year for crew) * (* for eligible employees) All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. Whether you are looking for full time, part time or just a few hours give us a try. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. Requsition ID: PDX_MC_9623CE1F-CC1D-4030-B0D1-0FEE364D35EE_75946 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact ********************************* if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at ************************************************************************************************************************ McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact **********************. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.
    $25k-32k yearly est. 60d+ ago
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  • Crew Team Member

    McDonald's 4.4company rating

    McDonald's job in Alpena, MI

    This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. Description: McDonald's and its independent franchisees care about their employees and that's why we provide them with an opportunity to learn, grow, and succeed every day. By offering industry-leading education programs and world-class training, we provide opportunities that inspire confidence and foster valuable skills to help employees thrive wherever they are on their journey, whether they stay at McDonald's or go elsewhere. There is a reason more than 80% of employees are proud to work at McDonald's and would recommend working at one of our restaurants. A Crew Team Member at McDonald's is more than just a paycheck - it's a chance to gain life skills and grow as an individual. And for anyone willing to take advantage of these opportunities...we're committed to becoming America's Best First Job. See a day in the life of a Crew Team Member at McDonald's ************************************************************ Requirements: We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. Crew member opportunities are available practically anytime: breakfast, lunch, late nights, weekends - whatever. You'll find out that a McDonald's crew job can help you grow with top notch training as well as our Archways to Opportunity education programs that offer high school completion courses, upfront college tuition assistance and English Language courses. McDonald's can take you anywhere, and give you the benefits you need for your life while doing so. So what does a member of our Crew Team get to do?? - Connect with customers to ensure they have a positive experience - Help customers order their favorite McDonald's meals - Prepare all of McDonald's World Famous food - Partner with other Crew and Managers to meet daily goals and have fun - Keep the restaurant looking fantastic All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. For job openings on your schedule - part time or full time - give us a try. You must be 15 years of age or older to work as a Crew Member at McDonald's. Additional Info: This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. Requsition ID: PDX_MC_E4B08F5C-DDC3-4BD4-BE58-159795E52F89_18642 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact ********************************* if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at ************************************************************************************************************************ McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact **********************. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.
    $24k-31k yearly est. 60d+ ago
  • Restaurant Team Member - Cashier

    Panera Bread 4.3company rating

    Mio, MI job

    At Panera, our people come first. If you're looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the way-you're in the right spot. We're here to help you succeed every day, in every way. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it. What's In It for You? Competitive pay & eligible for team tips Free on-shift meals & unlimited fountain beverages Flexible & reliable scheduling Paid vacation, sick time, and holidays for full-time team members Medical, dental, vision, life insurance, pet insurance & 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program And much, much more! As a Panera Retail Team Member Cashier, you're the friendly face our guests see first-you're always warm and welcoming. You'll take orders with care, help guests feel and home, and send them off with a smile every time. As a Cashier at Panera, Your Role Includes: Assist guests with orders quickly and accurately. Be knowledgeable on our menu and Limited Time Offers. Deliver excellent guest service in every circumstance. Be informed about the priorities of the day. Keep a positive attitude while facing each task, even the tough ones, and adapt to changes as they arise. Help build our Culture of warmth, belonging, growth, and trust This Opportunity Is for You If: Minimum age: 16 years of age. Complete basic food safety understanding and practice training. (Food Handler's Card, as required by law) Ability to work and learn in a fast-paced environment. This role requires flexible hours, including nights and weekends in a fast-paced environment with shifting priorities. Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! While performing this job, the Cashier role is regularly required to: Ability to lift, carry, push, or pull objects 25 pounds. Capability to stand and walk for up to 6 hours. Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment. __ Equal Opportunity Employer: Disabled/Veterans The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. 600690 Livonia, MI - Six Mile Road
    $25k-29k yearly est. Auto-Apply 60d+ ago
  • Catering Lead

    Panera Bread 4.3company rating

    Mio, MI job

    At Panera, our people come first. If you're looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the way-you're in the right spot. We're here to help you succeed every day, in every way. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it! What's In It for You? Competitive pay & eligible for team tips Free on-shift meals & unlimited fountain beverages Flexible & reliable scheduling Paid vacation, sick time, and holidays for full-time team members Medical, dental, vision, life insurance, pet insurance & 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program And much, much more! As a Catering Lead at Panera, you play a crucial role in our catering operations. You help guests plan and choose delicious, familiar and fantastic Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle-free hosting with craveable food delivered promptly and accurately. As a Catering Lead at Panera, Your Role Includes: Manage and produce catering orders for our guests. Create memorable experiences with warm, friendly service, effective communication, and proactive follow-ups to ensure every guest leaves satisfied. Assist with delivering orders to guests' events. Strictly adhere to health and food safety standards. Maintain Panera's exceptional standards for craveable food quality. Build excitement and interest in Panera's products and services. Marketing Panera Catering to local area businesses, schools and events. Assist and support your Managers and Team Members as needed. Help build our Culture of warmth, belonging, growth, and trust. This Opportunity Is for You If: Minimum age: 18 years of age. Complete basic food safety understanding and practice training. (Food Handler's Card, as required by law). Enjoy people and have effective communication skills. A self-starter who can meet goals with limited supervision. Excellent organizational and time-management skills. Must have your own vehicle that you can use for delivering orders and an acceptable driving record. This role requires an individual that can safely operate a passenger motor vehicle and has an acceptable driving record. This role requires flexible hours, including nights and weekends in a fast-paced environment with shifting priorities. Ability to lift, carry, push, or pull objects 25-50 pounds. Capability to stand and walk for up to 3 hours. Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment. Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! __ Equal Opportunity Employer: Disabled/Veterans The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. 600690 Livonia, MI - Six Mile Road
    $37k-72k yearly est. Auto-Apply 60d+ ago
  • Restaurant Manager

    Applebee's 4.2company rating

    Alpena, MI job

    Job Description Miller Apple opened our first Applebee's restaurant in 1993 and have grown to 21 very successful restaurants in mid and Northern Michigan. We are proud to celebrate 30 great years as a franchisee. We reward our managers with one of the best benefits packages: Bonus potential up to $25k annually (eligible for bonus every 4 weeks) Closed on 4 MAJOR HOLIDAYS, Easter, Thanksgiving, Christmas Eve and Christmas day These are all extra paid days off each year Managers work a half day every other week Two 5-day work weeks and two 4.5-day work weeks every 4-week period 6th day pay for working over a 5-day workweek Paid 1/5th of your weekly salary if needed to work an extra day Medical, Dental, Vision, Disability, meals and 401(k) retirement plan offered Up to 5 weeks of vacation each year based on tenure (eligible for 1st week after just 4 months) Eligible for 2 weeks paid sick leave each year Paid days off for Bereavement, Maternity, and Paternity Leave Managers uniforms are paid for by the company (shirts, pants, shoes, belts, hats) We're looking for talented: Restaurant Managers Preferred Experience: 2+ years of Full-Service Restaurant Management or Fast-Food Restaurant GM experience Experience managing & developing Hourly Team Members A passion for service and commitment to serving great food to our guests. If you have a commitment to excellence and the drive to succeed, we want to hear from you! We are a Franchisee of Applebee's and an Equal Opportunity Employer. Applebee's (APP) is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurnat company. At Applebees you can grow your career with us. In this RM role, you will manage restaurant front or back of the house while working as a member of the restaurant management team.
    $41k-50k yearly est. 23d ago
  • Shift Leader

    Pizza Hut 4.1company rating

    Alpena, MI job

    TITLE: Shift Leader (SL) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a part time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM's plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: * a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. * b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions * a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) * i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. * ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. * iii. The final deposit will be all remaining cash plus checks, minus the change fund. * iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. * v. Assure the "Weekly Deposit Log" is completed for each deposit made. * b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. * i. Picks up validated deposit slips at the bank. * ii. Verifies bank validated deposit amounts to sales and cash reports as well as the "Weekly Deposit Log," and assures all appropriate signatures are on the "Weekly Deposit Log". * iii. Sends a copy of the "Weekly Deposit Log" to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member "banks", following all established manual and computer procedures. * Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until "dropped" from the cash drawer to the safe. * Establishes cash banks for delivery drivers. * As needed, will operate cash drawer following established procedures for cash drawer operation. * As necessary, money is removed from cash drawers from time to time and secured in the safe. * Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. * Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. * Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. * Inform the RGM anytime cash short exceeds $5 for a day. * Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: * a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. * b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. * c."Autoposts" inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made - Ready - Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: * FMS Product Cost Analysis Report * FMS Daily Ideal Usage Report * FMS Weekly Worksheet Report * Bonus Calculation Sheet * Profit and Loss Statement * The General Ledger * Prep Variance Report * Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that "Flow-thru" targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: * Assuring the Back of the House (BOH) is "optimized": * i. Organized ... a place for everything, and everything in its place * ii. Lineal Flow ... eliminate or minimize back tracking * iii. Have all items located closest to the next step in the product assembly process * iv. Minimize the number of steps taken and the reach needed for all items * Assuring that team members are thoroughly trained. * Ensuring that "prep levels' are adequate for the forecasted volume of business for the day, including: products thawing/tempering; raw product prep; preassembled pizza and other products; and so on. * Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods. * Ensuring products are prepared quickly in accordance with time standards. * Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly. 11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards. 12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process. G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less. II. CUSTOMER SATISFACTION A.Maintains positive customer relations, which includes: 1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic. 2. Assuring a comfortable environment for customers. 3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked. 4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer. Complaints may be received in person, by phone, or in writing. Consult with the RGM if the customer is not satisfied with your suggested resolution. * a. B.L.A.S.T. is the acronym we use for our complaint resolution process: * Believe the customer * Listen to the customer * Apologize to the customer * Satisfy the customer * Thank the customer 5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them. B. Ensures customers receive prompt, quality service. This includes: * If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles. * Following established service guidelines and procedures to assure all Hospitality Standards are achieved. * Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times. * Personally serving customers as required to meet the demand of the volume of business. * Ensuring customers are greeted properly and seated as quickly as appropriate. * Recognizing and dealing effectively with the special needs of customers. * Ensuring that customer orders are taken promptly, prepared accurately, and served quickly. * Ensuring customer follow-up, which means servers check back with customers frequently to see if there is anything else needed. * Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed. * Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials. * Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers. * Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go. * Delivering pizzas as necessary to meet the demands of the business. * Ensuring customers are thanked for their business. C.Ensures quality ingredients are used to prepare all products. This includes: * Maintaining Food Safe Temperatures for all ingredients and products. * Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized. * Ensuring that procedures for receiving, handling and storing ingredients are followed. * Recognizing and correcting any raw ingredients or product problems. * Maintaining inventory levels which assure product freshness and no outages. * Eliminating the potential for cross contamination. * Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables). * Ensuring salad bar is maintained according to standards of operation (restaurant only). * Personally preparing ingredients as necessary. D. Ensures quality products, which includes: * Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. * If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed. * Following proper procedures to process customer orders. * Personally preparing and cooking menu items as required to meet the demands of the volume of business. * Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations. * Maintaining inventory levels which assure product freshness and no outages. * Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. * Assuring all products are prepared according to exact specifications, recipes and procedures. * Personally preparing and cooking menu items as required to meet the demands of the volume of business. E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to: * Restrooms. * Table tops; booth backs and seats; and chair seats. * Silverware, plateware, and glassware. * Dining room floors. * Salad bar. F.Implements new or approved changes in policies, procedures and/or operation standards. This involves: * Attending training sessions. * Reading "Rollout Guides" or other resources. * Assisting the RGM with training restaurant team members of new procedures or changes. * Participating in crew training and other actions in the restaurant to assure full and correct implementation. * If requested by the RGM, assisting with updating all manuals, resources and job aids as required. III.PEOPLE A.Maintains positive team member relations and a positive and productive workplace, which involves: * Building relationships with team members based on mutual trust and respect. * Communicating and following the Daland "5 Star" Vision and Core Beliefs. * Promoting teamwork. * Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits. * Informing the RGM of all team member grievances. * Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM. * Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc. * Performing consistent administration of and compliance with Company policies and procedures. * Communicating effectively with the crew and management team. * Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company. B. Assists the RGM with managing the size and quality of staff. The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following: * Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc. Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM. * Continuously recruiting and taking applications from job candidates. * If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references. * If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates. * Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc. C.Assisting the RGM in training newly hired team members and team members preparing for promotions. This involves: * Following Company training policies and meeting Pizza Hut Training Standards. * Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training. * Using the four step training process of: (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo." D. Manages team member performance and supervises work. This includes: 1.Utilizing Coaching for Results, which includes: * a.Activating team member behavior. * (1) Providing guidance, direction, and reassurance to all team members. * (2) Communicating non-negotiable standards of performance to team members. * (3) Conducting team member meetings, group training sessions and Jump Start meetings. * (4) Assigning Team members tasks from the Opening, Closing and Maintenance checklist. * (5) Communicating job assignments for each shift to team members and assuring each team member works their assignment. * (6) Giving instructions to team members that are clear and assure understanding. * (7) Assigning team members to breaks. * (8) Sending team members home early if not needed due to business conditions. * (9) Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume. * (10) Assuring all opening, shift, and closing job duties are completed and performed correctly. * b.Evaluating team member behavior. * (1) Observing team member performance each shift. * (2) Working along side team members and assisting in the performance of their tasks, as needed.= * (3) Monitoring team member meals and signing team member meal guest checks. * (4) Ensuring adherence to alcoholic beverage laws of the local community * (5) Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans. * c.Responding to team member behavior with consequences. * (1) Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards. * (2) Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused. 2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies. E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland. This includes: * Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures. * Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader. F. Assists RGM with personnel administration functions, which includes: * Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office. * Documenting required payroll data for team members, including accurate recording of hours; * Managing worker's compensation claims, etc. in accordance with Company policies and procedures. * Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc. IV. MARKETING A.Implements marketing programs to increase business. This includes: * Engaging in positive community/public relations for Pizza Hut. * Providing input for promotional ideas. * Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs; * Properly executing authorized marketing programs, including new product tests. * Taking initiative to recommend new opportunities for increasing business. V. FACILITIES A.Maintains a quality environment for our customers and team members. This includes: * Conducting routine Preventive Maintenance on the facility and equipment. * Taking corrective actions pursuant to the RGM's safety inspections. * Advising the RGM regarding non-routine problems and following up to assure such problems are corrected. * Maintaining cleanliness and sanitation in all areas of the restaurant. * Organizing all work space to ensure ease of operation. * Providing a quality work environment that is safe and complies with all OSHA regulations. * Cleaning and organizing refrigeration units. * Ensuring floors are clean and free from obstruction. * Keeping HVAC vents and filters clean. * Ensuring trash is disposed of promptly and according to security procedures. * Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies. * Ensuring all equipment is used according to proper operational procedures. * Keeping restrooms cleaned and stocked. * Keeping food prep areas cleaned and sanitized according to approved procedures. * Ensuring the daily cleaning and maintenance of all equipment. * Correcting any unsafe conditions. * Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed. VI. ADMINISTRATION A.Effectively manages time, allocating an appropriate amount to each Key Result Area. B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. C.If requested by the RGM, orders inventory items used in the restaurant. This involves these processes: * Review of the Inventory on Hand is performed. The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order. The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information. * Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes. * Calls in orders for supplies on the phone, or electronically submits order via computer. D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit. This involves these processes: * Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.). * Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control. * Recording amounts of inventory on hand on the inventory form. E.If requested by the RGM, prepares the weekly labor schedules. This involves these processes: * Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours. * Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week. * Forecasting anticipated sales volume by shift, by day and by week. The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc. Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business. * Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales. * Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off. * Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines. * Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures. F.Performs daily accounting procedures. This includes these processes: * At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system. * Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system. * Cash on hand is counted and reconciled against total sales. * Total deposit is calculated, and a deposit is prepared. * Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels. * All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form. G.If requested by the RGM, performs weekly accounting procedures. This includes these processes: * Completing, as required, the Weekly Sales Analysis and analyzing it. * Completing the Weekly Inventory. * Completing the payroll functions. * Analyzing the Daily Business Summary Report to determine performance in key measurement areas. * Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included. * Calling any needed FRS numbers or statistics to the District Manager. H.Meets all deadlines and assures that subordinates meet their deadlines. I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. J.Maintains and updates required files, manuals, and reports. NON-ESSENTIAL FUNCTIONS: The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant. However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed. A.Receives and stores inventory items used in the unit. This involves these processes: * Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received. Signing the delivery receipt/packing slips for amount of goods received. * Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products. Weight of items varies. Generally, more than one person is available to perform this task. * Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip. MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job. A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends. B.Valid driver's license, insurance and automobile. Position involves taking large amounts of cash receipts to the bank at different times of the day including at night. Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc. C.Able and willing to travel. Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily. Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time. D.Telephone (cellular or land line) at residence. There are circumstances that may arise at the restaurant of which the manager must be informed while off duty. E.Sufficient physical agility to perform the functions of the position. This includes these processes: * Sufficient physical strength to lift most items used in the operation of the restaurant. * Sufficient communication skills. Position involves communicating with team members, superiors and customers. * Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time. The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position. F.Ability to maintain a state of self-composure under conditions of stress and anxiety. Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members. Person in this position must be able to function effectively under these conditions. G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company. H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company. Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient. I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision. As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service. Also necessary in order to train new team members in this function. J.Ability to communicate effectively with a large variety of persons with diverse backgrounds. Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience. Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership. EQUIPMENT USED: Standard restaurant office equipment such as calculator, telephone, and computer. "Pizza Wheel". This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts. "Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface. "Vegetable Chopper". This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table. "Crock". A generic term used to describe a variety of containers used to hold food items served on a salad bar. Knives, spoons, spatulas and other common utensils. "Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table. "Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer. "Oven". A power driven device operating at high temperatures used to bake food products. "Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage. "Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough. "Three Compartment Sink". A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher. "Pan Gripper". This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature. "Portion Cups". These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas. "Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products. "Pan Separators". These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage. "Dough Perforator". This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking. "Cutting Board". This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut. "Reach In". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access. "Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning. "Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut. "Kitchen and Dining Utensils". Such as knives, spoons, spatulas, etc. "Plates, Bowls, Mugs, Tumblers". and other items to serve food and beverages to customers. "Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough. "Pan". A round metal device with a raised edge for holding dough prior to topping and baking. "Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items. "Freezer". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside. "Ice Machine". A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin. "Soda Dispenser" (pop machine). A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop). "Point of Sale Computer". Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching. "FMS" Field Management System. Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant. Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc. Serving tray, ticket book, bus tub, flatware and other small items. Note: Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc. PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises. Location of premises may vary throughout the employer's Company. This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.
    $25k-31k yearly est. 54d ago
  • Assistant Manager(01271) - 650 N Ripley Blvd

    Domino's Pizza 4.3company rating

    Alpena, MI job

    Creating great family-like unified teams that are well equipped to serve our Domino's experience to the communities from shore to shore - our pizza in round, we have crust, sauce, cheese and toppings... just like each of our competitors. The difference is, we have incredible team members! This is what sets us apart from our competition. That's right! It's our employees!!! Job Description Domino's Pizza is looking to find some quality and motivated individuals to help run the #1Pizza Franchise in the U.S.! Duties include assisting the GM to make quality products and give excellent service. Daily inventory, weekly food orders, and employee scheduling are also on the tasks list. This position will require late nights, weekends, and holidays. Not to mention, we work in rain and snowstorms! Looking for highly motivated persons who want to grow with the company and have a desire to run their own store. Is that not far enough? We also have a path to train and promote to Supervisors of multiple stores, or even Franchising your own Domino's location! The sky is the limit! Come Join Us and be part of the #1 Pizza Chain in the U.S.A.! Qualifications Applicant must be able to pass a background check and drug test. Driver's license preferred Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-29k yearly est. 16d ago
  • Bartender

    Applebee's 4.2company rating

    Alpena, MI job

    Job Description This is a tipped role and you will make a base pay + tips, advertised pay is a total estimate , with tips, based on current information. Applebee's started with the same philosophy we follow today focused on serving good food to good people. Today, with almost 1,700 locations and counting, what was once a popular neighborhood restaurant has grown to become the largest casual-dining chain in the world. Work in a friendly, fast-paced environment where real friends and real connections are made! At Miller Apple, we know that a diverse culture means more than just recognizing our differences. A truly diverse culture allows you the opportunity and freedom to be yourself. We are committed to celebrating diversity and to fostering a diverse working community that reflects the vibrant neighborhoods that surround our restaurants. Now Hiring Talented Full Time and Part Time: Bartenders You must be: At least 18 years old Have reliable transportation Eligible to work in the US In addition to Bartender roles, we also are always looking for Server, Host / Hostess and To Go Specialist roles to join our Front of House Team. If you have a commitment to excellence and the drive to succeed, we want to hear from you! We offer competitive wages, a great work atmosphere, flexible schedules and more! Miller Apple is a Franchisee of Applebee's and an Equal Opportunity Employer. Applebee's (APP) is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurnat company. At Applebees you can grow your career with us. This restaurant front of house job for bar tender or barback or mixologist will focus on guest service and bar customers in which you will be expected to provide great customer service in addition to drink preparation. Bar tender roles also must interact with co-workers in a friendly and thoughtful manner in addition to other front of house team members.
    $20k-30k yearly est. 23d ago
  • Kitchen Team / Prep Cook

    Applebee's 4.2company rating

    Alpena, MI job

    Job Description Applebee's started with the same philosophy we follow today focused on serving good food to good people. Today, with almost 1,700 locations and counting, what was once a popular neighborhood restaurant has grown to become the largest casual-dining chain in the world. Work in a friendly, fast-paced environment where real friends and real connections are made! At Miller Apple, we know that a diverse culture means more than just recognizing our differences. A truly diverse culture allows you the opportunity and freedom to be yourself. We are committed to celebrating diversity and to fostering a diverse working community that reflects the vibrant neighborhoods that surround our restaurants. Since opening our first franchise store in 1993, Miller Apple LP has built 21 very successful restaurants in mid and Northern Michigan. Now Hiring Talented Full Time and Part Time: Line Cooks You must be: At least 18 years old Have reliable transportation Be Eligible to work in the US In addition to Line Cooks roles, we also are always looking for Dishwasher and Expo roles to join our Heart of House Team. If you have a commitment to excellence and the drive to succeed, we want to hear from you! We offer competitive wages, a great work atmosphere, flexible schedules and more! Miller Apple is a Franchisee of Applebee's and an Equal Opportunity Employer. Applebee's (APP) is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurnat company. At Applebees you can grow your career with us. We offer great restaurant culinary careers for line cooks (concinero / cocinera) who have back of house cooking, chef, saute cook or grill cook kitchen experience in a high volume restaurant environment.
    $25k-29k yearly est. 24d ago
  • KFC Shift Supervisor F705004

    KFC 4.2company rating

    Oscoda, MI job

    Getting Started * Job you are applying for: KFC Shift Supervisor at the following location(s): F705004 - Oscoda, MI Resume Application View Job Description - KFC Shift Supervisor Description: At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're ready for a career in restaurant management, our Shift Supervisor position is the right place to start. Working as a Shift Supervisor lets you develop your management skills while still having the time to do the things you enjoy. You'll benefit from our training and career opportunities and receive reward and recognition for your efforts. Requirements: The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - We have a GREAT culture at KFC and look for GREAT people to add to our family. You know who you are --honest, energetic and fun. Able to get along and talk easily with people. You're never short of a smile and take real pride in your work; cope well under pressure and thrive on a challenge. - A natural leader, you want to be captain because you can bring together a winning team.. You're all about teaching new things and motivating the team to work together. - You set high standards for yourself and the people you work with - you love keeping things fun for the team and the customers. - You want to learn how to run great restaurants from the best restaurant managers in the business. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Additional Info: This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting their careers, looking for a flexible second job or continuing to work after retirement. At KFC, what you do matters! If you want a fun, flexible job and be part of a winning team, find out now why Life Tastes Better with KFC. Apply today! Open Alert Close
    $28k-34k yearly est. 46d ago
  • KFC General Manager - Salary Non Exempt F705004

    KFC 4.2company rating

    Oscoda, MI job

    Getting Started * Job you are applying for: KFC General Manager - Salary Non Exempt at the following location(s): F705004 - Oscoda, MI Resume Application View Job Description - KFC General Manager - Salary Non Exempt Description: Not to be posted externally Requirements: Additional Info: Open Alert Close
    $24k-33k yearly est. 46d ago
  • Maintenance/Janitor

    McDonald's 4.4company rating

    McDonald's job in Oscoda, MI

    We are looking to add a few more talented people to our great team! Do you need a job that is flexible with your busy life? Our company prides itself on making sure you get a work schedule that fits you and your family! Job Description Energetic, outgoing, dependable, self-motivated individual that enjoys responding quickly to the needs of our guests. The ideal Crew Member will be interested in learning and building a career with the Company. The responsibilities that go with this job include the following duties: * Greeting guests while offering a highly satisfying experience * Performing daily, weekly and monthly planned maintenance tasks * Help in maintaining the cleanliness of the restaurant inside and outside * Cleaning in accordance to McDonald's sanitary standards to ensure a safe environment for crew and customers * Ensure McDonald's Food Safety Standards and Procedures are followed * Partner with other Crew and Managers to meet daily goals and have fun * Be able to lift at least 30 pounds * Be able to climb a ladder Benefits * Free meal during work shifts * Meal discount 30% when not working (nationwide at participating locations) * Uniforms provided * Fun environment * Flexible hours * Same day pay * Advancement opportunities * Paid sick time * * 401K * * Health insurance * * Enhanced safety measures in place * Make extra money from our referral program (more information at orientation) * High School Diploma (all courses online) * * Tuition Assistance (up to $2500 a year for crew) * (* for eligible employees) All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. Whether you are looking for full time, part time or just a few hours give us a try. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
    $25k-32k yearly est. 17d ago
  • Line Cook

    Applebee's 4.2company rating

    Alpena, MI job

    Job Description Applebee's started with the same philosophy we follow today focused on serving good food to good people. Today, with almost 1,700 locations and counting, what was once a popular neighborhood restaurant has grown to become the largest casual-dining chain in the world. Work in a friendly, fast-paced environment where real friends and real connections are made! At Miller Apple, we know that a diverse culture means more than just recognizing our differences. A truly diverse culture allows you the opportunity and freedom to be yourself. We are committed to celebrating diversity and to fostering a diverse working community that reflects the vibrant neighborhoods that surround our restaurants. Since opening our first franchise store in 1993, Miller Apple LP has built 21 very successful restaurants in mid and Northern Michigan. Now Hiring Talented Full Time and Part Time: Line Cooks You must be: At least 18 years old Have reliable transportation Be Eligible to work in the US In addition to Line Cooks roles, we also are always looking for Dishwasher and Expo roles to join our Heart of House Team. If you have a commitment to excellence and the drive to succeed, we want to hear from you! We offer competitive wages, a great work atmosphere, flexible schedules and more! Miller Apple is a Franchisee of Applebee's and an Equal Opportunity Employer. Applebee's (APP) is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurnat company. At Applebees you can grow your career with us. We offer great restaurant culinary careers for line cooks (concinero / cocinera) who have back of house cooking, chef, saute cook or grill cook kitchen experience in a high volume restaurant environment.
    $26k-30k yearly est. 24d ago
  • KFC Assistant Restaurant Manager - Hourly F705004

    KFC 4.2company rating

    Oscoda, MI job

    Getting Started * Job you are applying for: KFC Assistant Restaurant Manager - Hourly at the following location(s): F705004 - Oscoda, MI Resume Application View Job Description - KFC Assistant Restaurant Manager - Hourly Description: Not to be posted externally Requirements: Additional Info: Open Alert Close
    $23k-32k yearly est. 46d ago
  • Crew Member

    Wendy's 4.3company rating

    Alpena, MI job

    Why Wendy's Discover what's right for you. At Wendy's, you'll find a fast-paced, high-energy environment where everyone on the team works together and also knows how to have fun! What you can expect As a Crew Member at Wendy's, you'll enjoy: • Competitive pay and generous benefits, including employee meal discounts • Flexible full-time or part-time work schedule that makes sense for you • One-on-one, self-paced training, and promotion from within • Opportunity to gain experience in all aspects of restaurant operations, from customer service to food prep, cash handling and opening/closing duties • Defined career paths for those who are interested in a career at Wendy's. Discounted meals Flexible scheduling Health care Dental/ vision What we expect from you If you're interested in a position that rewards your commitment, then Wendy's is right for you. We encourage you to complete our application process and look forward to discussing your place on the Wendy's team. This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
    $25k-30k yearly est. 60d+ ago
  • KFC General Manager F705004

    KFC 4.2company rating

    Oscoda, MI job

    Getting Started * Job you are applying for: KFC General Manager at the following location(s): F705004 - Oscoda, MI Resume Application View Job Description - KFC General Manager Description: At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way. Requirements: The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. - You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. - We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. - You set high standards for yourself and for the team. - You're up for a challenge. You love the excitement of the restaurant business and know every day is different. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Additional Info: This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters. Open Alert Close
    $24k-33k yearly est. 46d ago
  • Shift Leader

    Taco Bell 4.2company rating

    Alpena, MI job

    Alpena, MI Shift Leader As a Shift Leader at Team Lyders, you will support daily restaurant operations, assist in training and developing team members, and ensure exceptional service for our guests. You'll play a key role in maintaining company and brand standards while fostering a positive work environment. This role provides a pathway for leadership growth within the company. What is Team Lyders? Team Lyders operates over 200 Taco Bell locations across the Mid-West, committed to exceptional customer experiences and empowering team members to grow. We foster a positive work culture, value leadership, and strive for operational excellence. Join us to advance your career, make an impact, and grow with a team dedicated to success in the communities we serve! The Day-to-Day Build People Capability * Supervise and support team members during shifts. * Assist with training and development of new and existing team members. * Foster a positive and inclusive workplace culture, championing Team Lyders' core values. * Set the tone for exceptional customer service and teamwork. Deliver a Consistent Customer Experience * Execute MIC Success Routine to ensure operational efficiency. * Plan, direct, and deploy crew to meet brand and company standards. * Manage product inventory and ordering to meet demand. * Assess and coach team members for service excellence. * Maintain restaurant cleanliness and equipment standards. Maintain Restaurant Operations * Oversee daily restaurant operations, ensuring smooth and efficient workflow. * Assist with administrative duties, including back-office organization. * Audit CORE performance and provide coaching for improvement. * Manage equipment maintenance and safety standards. * Perform and oversee cash handling and daily banking tasks. Is This You? * 1+ years of experience in a restaurant leadership or training role. * Strong communication and leadership skills. * Ability to problem-solve and make decisions in a fast-paced environment. * Must be 18 years or older. * Ability to pass a background screening and MVR check. * Valid driver's license required for banking duties. * Willingness to work weekends, evenings, and extended shifts when necessary. Physical Demands The physical demands listed below represent the requirements necessary to successfully perform the essential functions of this job: * Regularly required to: * Remain standing for long periods of time. * Talk and hear, verbally expressing ideas and important instructions. * Use hands and fingers to handle or feel; type, pick, pinch with fingers, seize, hold, grasp, or turn with hands. * Perceive attributes of objects and materials, such as size, shape, temperature, or texture, by touch. * Frequently required to: * Walk about. * Maintain balance while walking, standing, crouching, or running. * Reach up and out with hands and arms. * Lift and push/pull up to 40 pounds over a distance of 20 feet. * Occasionally required to: * Climb stairs or ladders. * Twist the upper torso. * Stand for long periods without a break. * Stoop, kneel, crouch, and crawl. * Lift and push/pull up to 50 pounds over a distance of 15 feet. Work Environment The employee is regularly exposed to both indoor and outdoor conditions with a moderate noise level. Indoor conditions may also include exposure to heat, cold, water, cleaning chemicals, grease, and oil. Team Lyders Payroll Inc is a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
    $27k-33k yearly est. 42d ago
  • KFC Assistant Restaurant Manager F705004

    KFC 4.2company rating

    Oscoda, MI job

    Getting Started * Job you are applying for: KFC Assistant Restaurant Manager at the following location(s): F705004 - Oscoda, MI Resume Application View Job Description - KFC Assistant Restaurant Manager Description: At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're looking to be a manager of your own business but don't know how to get started, check out our Assistant Restaurant Manager position. As an Assistant Restaurant Manager, you are second in command of a $1 million+ business. Working with your Restaurant General Manager, you grow the business by making our customers' day. And when you do, you get rewarded in a big way. Requirements: The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. - You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. - We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. - You set high standards for yourself and for the team. - You're up for a challenge. You love the excitement of the restaurant business and know every day is different. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Additional Info: This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. At KFC, what you do matters! So if you want to be part of a winning team, find out now why Life Tastes Better with KFC. Apply today! Open Alert Close
    $23k-32k yearly est. 46d ago
  • Crew Member

    McDonald's 4.4company rating

    McDonald's job in Mio, MI

    Starting at $14.00 an hour We are looking to add a few more talented people to our great team! Do you need a job that is flexible with your busy life? Our company prides itself on making sure you get a work schedule that fits you and your family! Job Description Energetic, outgoing, dependable, self motivated individual that enjoys responding quickly to the needs of our guests. The ideal Crew Member will be interested in learning and building a career with the Company. The responsibilities that go with this job include the following duties: + Greeting guests while offering a highly satisfying experience + Taking, assembling and presenting food orders + Requesting and receiving payment, operating the cash register + Prepare McDonald's World Famous food + Cleaning in accordance to McDonald's sanitary standards to ensure a safe environment for crew and customers + Backing up other crew members in their jobs, assist in any area to ensure that the food is being prepared, packaged and delivered to guest in a timely manner + Ensure McDonald's Food Safety Standards and Procedures are followed + Partner with other Crew and Managers to meet daily goals and have fun Benefits + Free meal during work shifts + Meal discount 30% when not working (nationwide at participating locations) + Uniforms provided + Fun environment + Flexible hours + Same day pay + Advancement opportunities + Paid sick time * + 401K * + Health insurance * + Enhanced safety measures in place + Make extra money from our referral program (more information at orientation) + High School Diploma (all courses online) * + Tuition Assistance (up to $2500 a year for crew) * (* for eligible employees) All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. Whether you are looking for full time, part time or just a few hours give us a try. Apply above or text Mi759 to #38000 By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. Requsition ID: PDX_MC_6D9951E0-1CE5-4295-905A-3813F02C0D19_75949 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact ********************************* if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at ************************************************************************************************************************ McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact **********************. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.
    $14 hourly 60d+ ago
  • KFC General Manager - Hourly F705004

    KFC 4.2company rating

    Oscoda, MI job

    Getting Started * Job you are applying for: KFC General Manager - Hourly at the following location(s): F705004 - Oscoda, MI Resume Application View Job Description - KFC General Manager - Hourly Description: Not to be posted externally Requirements: Additional Info: Open Alert Close
    $24k-33k yearly est. 46d ago

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