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General Manager In Training jobs at McDonald's - 1721 jobs

  • General Manager in Training

    McDonald's 4.4company rating

    General manager in training job at McDonald's

    This position is for a General Manager in Training. Ideal candidates should have previous General Manager experience. A background in quick service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older for this position. *If you do not have previous General Manager experience, please consider applying for the Department Manager, Shift Leader, Maintenance, or Crew position. Flexible scheduling with a side of always feeling valued. McDonald's offers a job combo that will fit YOU. The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The General Manager works with their leader to set the restaurant's goals and creates a plan to achieve the goals. To meet restaurant goals, the General Manager doesn't work alone. They lead a team of Department Managers that have specific responsibilities in the restaurant. This means helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their Departments. By improving the Departments, the restaurant improves! BENEFITS: ● Competitive pay . ● Bonus program ● 6% 401K match program ● Flexible scheduling ● Paid Time Off ● Tuition reimbursement and/or educational assistance ● Training and advancement opportunities ● Employee discounts and free meals ● Health, Dental, Vision and Life Insurance ● Short Term and Long Term disability ●Discounted offerings from partners such as Verizon, At&t, Great Wolf Lodge, Regal Cinemas, Car Rentals and many more with MCDPERKS.com ● And much more! The General Manager role is vital to the operations within the restaurant because you'll: ● Lead the experience: Manage all aspects within the restaurant, including profit, food production, scheduling, guest experience and direct crew and manager responsibilities ● Plan for success: Proactively lead and manage all People processes including but not limited to: Recruiting, Hiring, Onboarding, Performance Management, Training, coaching and motivating! ● Be in the know: Plan for and make critical business decisions around inventory, budgets, and food ordering/costs ● Take action first: Ensure food safety measures are set and achieved to McDonald's standards of excellence ● Inspire and Empower: Maintain high level of standard for guest and employee safety ● Be results oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence To be a successful General Manager, you'll need: ● A commitment to excellence and safety in the workplace ● Strong customer service and support focus ● The ability to communicate effectively and anticipate customer needs ● Provide solutions and make decisions in a fast-paced environment So, what's your job combo? We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s). This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job. Requsition ID: PDX_MC_CD1F0475-5567-46D7-BDF8-FCF4A5B3E883_65785 McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment.
    $22k-29k yearly est. 60d+ ago
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  • General Manager in Training

    McDonald's 4.4company rating

    General manager in training job at McDonald's

    This position is for a General Manager in Training. Ideal candidates should have previous General Manager experience. A background in quick service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older for this position. *If you do not have previous General Manager experience, please consider applying for the Department Manager, Shift Leader, Maintenance, or Crew position. Flexible scheduling with a side of always feeling valued. McDonald's offers a job combo that will fit YOU. The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The General Manager works with their leader to set the restaurant's goals and creates a plan to achieve the goals. To meet restaurant goals, the General Manager doesn't work alone. They lead a team of Department Managers that have specific responsibilities in the restaurant. This means helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their Departments. By improving the Departments, the restaurant improves! BENEFITS: ● Competitive pay . ● Bonus program ● 6% 401K match program ● Flexible scheduling ● Paid Time Off ● Tuition reimbursement and/or educational assistance ● Training and advancement opportunities ● Employee discounts and free meals ● Health, Dental, Vision and Life Insurance ● Short Term and Long Term disability ●Discounted offerings from partners such as Verizon, At&t, Great Wolf Lodge, Regal Cinemas, Car Rentals and many more with MCDPERKS.com ● And much more! The General Manager role is vital to the operations within the restaurant because you'll: ● Lead the experience: Manage all aspects within the restaurant, including profit, food production, scheduling, guest experience and direct crew and manager responsibilities ● Plan for success: Proactively lead and manage all People processes including but not limited to: Recruiting, Hiring, Onboarding, Performance Management, Training, coaching and motivating! ● Be in the know: Plan for and make critical business decisions around inventory, budgets, and food ordering/costs ● Take action first: Ensure food safety measures are set and achieved to McDonald's standards of excellence ● Inspire and Empower: Maintain high level of standard for guest and employee safety ● Be results oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence To be a successful General Manager, you'll need: ● A commitment to excellence and safety in the workplace ● Strong customer service and support focus ● The ability to communicate effectively and anticipate customer needs ● Provide solutions and make decisions in a fast-paced environment So, what's your job combo? We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s). This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job. Requsition ID: PDX_MC_CD1F0475-5567-46D7-BDF8-FCF4A5B3E883_73538 McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment.
    $22k-29k yearly est. 60d+ ago
  • Associate Manager, Community Roots

    Chipotle Mexican Grill 4.4company rating

    Columbus, OH jobs

    CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY As the Associate Manager, Community Roots, you will be responsible for the direct leadership of the Community Roots Team. The team oversees tens of thousands of fundraisers in our restaurants each year. Since 2004 this program has given back over $113 Million dollars to over 440,000 organizations. You will manage the day-to-day execution to elevate Chipotle's leading fundraising program. LOCATION This position will be based in our Columbus, OH office 4 days per week (with work from home on Friday). Remote work is not available for this role. WHAT YOU'LL DO Strong candidates are motivated by what they can achieve, growth they could experience and how they will impact the company Lead and support team to execute daily communication between CMG and fundraiser customers Implement and contribute to annual company fundraiser strategies Optimize existing processes, including on Chipotle.com/Fundraisers, to maximize team output Develop new ideas to support Chipotle's fundraiser strategies Identify and assess data to inform fundraiser strategy decisions Manage partnerships with outside agencies and organizations Identify user generated content and storytelling for chipotle.com/community WHAT YOU'LL BRING TO THE TABLE High school diploma or general education degree (GED) required. Bachelor's Degree (BA/BS) from 4-year college or university preferred. 5-8 years' experience in Customer Service, Marketing or PR preferred. 1-3 years' supervisory experience preferred. Proficient with MS Office - Excel, Word, PowerPoint, & Outlook Strong interpersonal and communication skills WHO WE ARE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has over 3,000 restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants. Chipotle is ranked on the Fortune 500 and is recognized on the 2022 list for Fortune's Most Admired Companies. With over 100,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** PAY TRANSPARENCY A reasonable estimate of the current base salary range for this position is $67,000 - 96,000. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit ********************************** Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
    $67k-96k yearly 3d ago
  • District Manager Delegate

    Wendy's 4.3company rating

    Remote

    Remote, IN Statement of Purpose: The District Manager (DM) is responsible for maintaining and increasing sales and profitability of the stores under his/her control through the management of financial, human, local marketing and material resources. The DM teaches and enforces standards and exercises judgment and decision-making within the policies, practices, and procedures described in company guideline publications (Operations Manual, Policies and Procedures Manual, etc.). ACCOUNTABILITIES: Sales and Profits: Initiates and follows up on store plans to develop sales and profits. Assists unit manager in development of local marketing plans. Communicates promotional activities to store manager. Makes recommendations to VPAO to improve and enhance Wendy's image and sales. Executes and follows up on financial plan as assigned. Approves district/store budgets. Staffing: Evaluates and approves/disapproves budgeted positions per store. Mentors and develops managers for future responsibilities. Forecasts needs and maintains management staffing plan to maintain management stability. Interviews and hires (with H.R. input) manager candidates. Accountable for management training, turnover, and retention. Works with HR in developing management recruitment programs, to include college relationship development. Establishes and ensures maintenance of mentoring programs to provide bench strength in management ranks. Monitors promotability of management staff. Quality: Ensures quality through review and analysis of store CEE scores in district. Provides General Managers specific feedback on quality performance and customer comments. Monitors store systems during in-store visits to ensure products meet quality standards. Service: Monitors and evaluates service times via system reports. Establishes performance goals and evaluates performance to ensure managers maintain speed of service standards. Monitors quality of service programs in his/her stores and takes corrective action as needed to ensure company standards are continually met and maintained. Monitors customer service and satisfaction during visits by talking with customers each visit. Cleanliness: Monitors CEE scores to ensure cleanliness standards are met. Establishes performance criteria to improve CEE Establishes and ensures programs are in place to maintain sanitation and safe food-handling standards. Training: Trains store management in achieving the standards of CEE and customer courtesy. Trains store management in both new and existing products, procedures, and company policies. Trains store management in established "systems" to guide store operations (including P&L). Trains store management to follow a consistent walk-through routine. Trains store management in standards and procedures for food cost control, labor control, cash control, and portioning. Ensures store management is trained in safe operating procedures of equipment. Conducts leadership training for managers on a regular basis. Assists Human Resources in the orientation of new management hires. Trains store management in HRIS, POS, and all other systems. Controls: Ensures compliance with standards described in Operations Manual and other company policy/procedure documents. Evaluates store performance at specified intervals using CEE inspection forms. Coaches and retrains managers as necessary to obtain and maintain an 80% CEE rating or better. Develops specific store objectives, management development objectives, and training plans based on the results of formal inspections. Evaluates progress of store CEE improvement plans. Evaluates shift management practices using "Managing Better Shifts" or similar checklist. Establishes and monitors procedures for safety and control of cash, property, product, and equipment. Conducts audits to ensure compliance with labor (time cards) and health/sanitation regulations; takes corrective action as needed. Monitors customer comments; communicates to appropriate store management. Monitors compliance with EEO, Labor Law, and W.O.T.C. requirements. Conducts regular manager meetings. Evaluates store performance via report analysis Establishes measurable performances programs to ensure compliance with controllable costs. Monitors store P&L; reviews with unit manager on a weekly basis to correct problems. Policies and Procedures: Ensures proper and timely reporting of accidents. Ensures OSHA and company Risk Management claim information is reported timely. Ensures store management adheres to company policies and procedures. Administration: Maintains and completes accurate and timely weekly and period-ending (accounting) administrative responsibilities as required. Ensures compliance with administrative requirements, (i.e., files) via routine audits. Maintenance: Ensures follow up on Preventative Maintenance Plans and activities. Monitors maintenance records of stores to determine adherence to proper cleaning, maintenance and equipment calibration standards. Employee Relations: Uses consistent practices in managing performance problems with subordinates (such as Interaction Management). Develops, recommends, and maintains a reward and recognition plan for managers. Performance Management: Conducts periodic performance reviews of managers in a timely manner. EMPLOYMENT STANDARDS: Knowledge: Wendy's operating systems and procedures. Wendy's policies and procedures. P&L analysis and corrective measures. Supervisory practices. Planning and budgeting. Interviewing practices. Training and development practices. Federal, state and local employment laws. Education: College degree or equivalent experience in operations. Experience: 2-3 years line operations experience in the restaurant industry. Must be able to perform all restaurant operations positions/functions Other Physical Requirements: The District Manager job, at times, requires long periods of standing without a break. The District Manager must have the ability to travel between multiple restaurants and be fully insurable. The District Manager job requires being able to meet the requirements of all subordinate positions. Valid driver's license. Physical inspections of all areas of restaurant Lifting up to 50 lbs Move and inspect all supplies in restaurant Work in hot and cold environments (restaurant, cooler, freezer) Work in an office environment, answers phones, sitting, typing, working with computers.
    $29k-56k yearly est. Auto-Apply 36d ago
  • District Manager

    Wendy's 4.3company rating

    Remote

    Remote, IN Statement of Purpose:
    $29k-56k yearly est. Auto-Apply 60d+ ago
  • District Manager(02609) - 5079 N Hamilton Rd

    Domino's 4.3company rating

    Gahanna, OH jobs

    Are you ready to be part of the action and key person in a successful operation? Domino's is a growing business worldwide with sales increasing steadily. As one of the largest Domino's franchises in the US, Team Honey Badger is the place to be! Our franchise operates over 100 Domino's in multiple states with plans to expand. We are seeking a District Manager/Supervisor with restaurant or equivalent experience to join our management team. Our Super Star candidate will have a great attitude and customer-oriented personality. Qualifications include: - A college degree and 3+ years' experience as a District Manager or Multi-unit operator in the restaurant industry, or an equivalent combination of education and experience - Demonstrated ability to lead and manage operations in a fast-paced, dynamic environment - Strong talent and performance-management skills - Solid financial analysis skills - Clean driving and criminal record Overseeing operations for five to seven restaurant units, you'll be responsible for leading the restaurant management teams to drive sales and profitability, while developing the professional abilities of unit management staff. We'll rely on you to ensure that all business processes are enforced regarding financial controls, operation standards, policies, and procedures, ensuring a positive experience for our customers, as well as a positive work environment for all employees. As a District Manager at Domino's, you may enjoy the following benefits: - Competitive salary, bonus, and benefits package of upwards of $50-$100k/yr Plus - The opportunity to oversee and develop stores in a growing brand - Participation and leadership of a winning team Our stores can provide a fast-paced, busy, challenging setting that will allow you to exercise your experience and expand your abilities. We have an excellent training program and the tools to learn and develop yourself and your team. Domino's Pizza is the world industry leader in pizza delivery. With your help, we can become the best pizza company in the world. Additional Information If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process. Report job your information will be kept confidential according to EEO guidelines.
    $21k-46k yearly est. 3h ago
  • District Manager

    Burger King 4.5company rating

    Greenville, OH jobs

    JOB TITLE: District Manager (DM) REPORTS TO: Senior Vice President (SVP) The District Manager (DM) has overall responsibility for managing daily operations of the restaurant business in order to achieve and maintain high standard of quality, service and cleanliness and ensuring the restaurants desired outcomes i.e., increased sales, profitability, and employee retention. The DM empowers the Restaurant General Managers (RGM) team within their district to oversee the financial controls, operations, people development, customer service and company compliance within the restaurant across all shifts. A DM should be flexible and be able to work the hours necessary for the proper discharge of their duties and/or required by the needs of the business. NOTE: Each "key activity" described below identifies, the primary (but not exclusive) core competency related to the performance Responsibilities and Key Activities 1. Leads Operations Excellence (Health & Safety, Loss Control): · Demonstrates expert understanding of Operations Excellence Standards (Clean, Safe, Hot and Fresh, Friendly and in a reasonable time frame of guest expectations. · Provides operations direction to team in a clear, concise and positive way and coaches others to lead operations. Consistently deliver on standards throughout all day parts by utilising travel paths, cleaning schedules and daily checklists. Complies with legal and company directives. Keeps accurate records. · Demonstrates patience and a positive attitude with management team and team members while delegating tasks and giving instructions. · Restaurant embraces new platforms through rigorous implementation plan. Management supports new processes and actively coaches transition phase. · Ensures that Health and Safety and Food Safety working practices are adhered to at all times across the district. 2. Business Planning Financial Control · Overall financial planning · Delivers GP through control of food costs, waste, employee meals, free food and merchandise · Forecasts monthly profit verses plan and delivers against P&L. Identifies any shortfalls and implements solutions to meet targets. · Use one-to-one business reviews to discuss all aspects of P&L. Shares and implements good practice amongst others · Understands and analyze retail audit trends, implements recommendation and ensures compliance to cash policy at all times. Restaurant paperwork checked on a daily basis and action discrepancies. Completes weekly stock count and communicates findings to SVP on weekly review meetings. 3. Customer Service-Leads Customer Service · Leads by example and motivates teams to deliver a great guest experience at all times · Makes professional impression on customers and team through positive and friendly attitude and proactive interaction to seek feedback on customer experience · Ensure team set up to deliver a great guest experience across all areas · Meet or exceed speed of service standard through effective application of labor scheduling · Ensure that guest conflict is resolved in a timely, friendly and professional manner in order to achieve a satisfactory outcome 4. People Management and Team Talent · Maintains a supportive environment through regular management meetings, one to one reviews and specific staff events · Provides the team with clear direction and support · Enhances teamwork both within the restaurant and across the area through open and honest communication · Complete annual performance review for management team · Complete Leadership Development Review (LDR) process for the management team · Manage absence and disciplinary issues within the district, seeking specialist advice where necessary · Leads development and implementation of strategies to identify/hire/promote and retain effective team talent; assists Regional Training Manager with management recruitment and selection · Coaches management team members on people leadership skills and management tools for maximum efficiency · Identifies effective team members who are “at-risk-of-departing” and takes appropriate action for retention · Ensure succession plans are in place for the whole team with specific development actions for key individuals; understands the need to continually improve the strength of the team 5. Sales Building · Executes national and local promotions with zero defects. Ensures Managers prepare in advance, motivates the team and supports execution · Continuously aware of competitor activity and understand the impact on day part within own restaurant sales. Offer short and term solution · Implement menu management procedures through dayparts (Breakfast, Lunch, Side Orders, Value for Money Meals day and night offers) · Use current company guidelines to find ways to upsell, ensure clear targets are posted and reviewed · Reward and recognition schemes in place Qualifications 1. Demonstrated leadership and development skills with 1 to 4 years of excellent performance standards in a restaurant or retail environment or a comparable work record, preferably in a restaurant or in the retail/hospitality industry 2. English language proficiency that enables effective communication 3. Completion of the following internal training workshop or is willing to complete them within the required time frames: Management Training Foundations, Food Safety Level 2 (SERVSAFE). Critical Relationships: 1. RGM's and Restaurant Team 2. SVP (Senior Vice President) 3. HR / Training / Department Heads 4. Head Office 5. Customers 6. Suppliers and Contractors ```Duties``` - Oversee and manage multiple district locations, ensuring operational efficiency and effectiveness - Develop and implement strategies to drive business growth and achieve sales targets - Monitor and analyze key performance indicators to identify areas for improvement and implement process enhancements - Provide leadership and guidance to district managers and their teams, fostering a culture of high performance and accountability - Collaborate with cross-functional teams to develop and execute strategic initiatives - Conduct regular performance evaluations and provide coaching and development opportunities to enhance team members' skills - Manage profit and loss for the district, making data-driven decisions to optimize financial performance - Ensure compliance with company policies, procedures, and regulatory requirements ```Skills``` - Strong background in process improvement, with the ability to identify opportunities for operational efficiencies - Proven track record in sales, with the ability to drive revenue growth and meet or exceed targets - Excellent supervisory skills, with the ability to effectively lead and motivate a team - Strategic planning expertise, with the ability to develop and execute plans to achieve business objectives - Business development acumen, with the ability to identify new opportunities for growth and expansion - Proficient in profit loss management, with the ability to analyze financial data and make informed decisions - Project management skills, with the ability to effectively plan, execute, and monitor projects - Strong leadership abilities, with the ability to inspire and influence others towards achieving common goals Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Work schedule 10 hour shift Weekend availability On call Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance 401(k) Paid training Mileage reimbursement
    $45k-63k yearly est. 60d+ ago
  • General Manager In Training (5989) - Cleveland, MS

    Domino's Pizza 4.3company rating

    Cleveland, OH jobs

    General Managers are responsible for overseeing the daily operations of a single Domino's store. General Managers provide overall leadership and supervision over operations, and are accountable for achieving operational standards, food safety, profitability, and creating an inclusive and engaged environment. What we offer: * A safe, rewarding and fast-paced working environment * Competitive salary, bonus eligibility, and benefits package o We pride ourselves in the benefits we offer our full-time store team members: medical, dental, vision; 401(k) with up to 5% company match, education assistance, employee stock purchase program, paid time off, parental leave, mental health, and family support service * Full training with an industry-leading brand * Excellent career opportunities * Awesome discounts on menu items What we're looking for: * Minimum of one year of prior General Manager experience in a fast-paced service environment * Understand and demonstrate basic operations procedures and cost management capabilities * Experience in recruiting, retaining and developing multiple employees * Ability to lead and promote team member and food safety protocols * Excellent customer service skills * Ability to operate and troubleshoot technology (POS, ATS, etc.) * Valid driver's license with safe driving record meeting company standards preferred Qualifications Minimum job requirements (see the Job Description for full details): * Must be at least 18 years of age Additional Information Domino's Team USA stores value honesty, transparency, and accountability, and we want exceptional people like you to join our team! We have continued to prove we "Put our People First" by making sure our work environment is safe and provides stability for our team members.
    $22k-28k yearly est. 60d+ ago
  • District Manager

    The Wendy's Company 4.3company rating

    Dublin, OH jobs

    When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you! Minimum Wage USD $83,000.00/Hr. Maximum Wage USD $141,000.00/Hr. Qualifications “Wendy's was built on the premise, "Quality is our Recipe ," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. * The target annual bonus for this role is XX% of annualized base salary, based on actual company and personal performance. Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, ************************ *NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.”
    $22k-41k yearly est. Auto-Apply 42d ago
  • District Manager

    Dairy Queen 4.1company rating

    Toledo, OH jobs

    Are you passionate about overseeing the daily operations of multiple restaurants in the food industry? Do you thrive in ensuring high standards of quality, service, and profitability while managing staff and operations effectively? Dairy Queen (DQ ) franchisees, employees, and crew members have been dedicated to creating positive memories for over 75 years. As a District Manager at Dairy Queen, you will play a crucial role in leading and coaching restaurant general managers, maintaining high standards of food quality, cleanliness, and customer service, and developing strategies to improve operations and achieve business goals. Key Responsibilities: Direct and coordinate food service operations across multiple locations. Ensure consistent application of company policies and procedures. Monitor and analyze financial performance (sales, profitability, costs). Lead and coach restaurant general managers and staff members. Maintain high standards of food quality, cleanliness, and customer service. Develop and manage budgets for the district. Ensure compliance with all relevant health, safety, and food safety regulations. Travel to different locations within the district. Work schedule 8 hour shift 10 hour shift 12 hour shift Weekend availability Monday to Friday On call Holidays Day shift Night shift Overtime Supplemental pay Bonus pay Benefits Life insurance Vision insurance Dental insurance Health insurance Paid time off Flexible schedule
    $42k-66k yearly est. 60d+ ago
  • Fast Track General Manager

    Arby's 4.2company rating

    Newton Falls, OH jobs

    We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. As a Fast Track General Manager, you could be the one helping your restaurant management team and team members to success. You! And you're in the right place if you're here for: Weekly Pay Bonus Program* Free Shift Meals Discounted Curly Fries (and all our menu items for that matter) Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off* 401(k) Retirement Plan* Tuition Benefits* Medical, Dental, and Vision* Champions of Hope* Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests You're also in the right place if you're looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference - a company that shares your values. SOMETHING TO HANG YOUR HAT ON As a Fast Track General Manager, you will be the leader of your restaurant's Meatcraft . You will help your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. From local store marketing to helping reach sale and profit goals, you will be responsible in ensuring that your restaurant is delivering the top meats. To qualify for this General Manager, best-brand-you-ever-worked-for job, you: Have at least one year of restaurant or retail management experience. Have impressive examples of providing exceptional customer service. Eligible to work in the U.S. Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here. WHO WE ARE AND WHAT WE DO The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences . Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, Ga. Arby's, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we can't do that without great people like you. Arby's is an equal opportunity employer. *Subject to availability and certain eligibility requirements. #LI-IB
    $35k-45k yearly est. Auto-Apply 8d ago
  • Fast Track General Manager

    Arby's 4.2company rating

    Obetz, OH jobs

    We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. As a General Manager, you could be the one helping your restaurant management team and team members to success. You! And you're in the right place if you're here for: Weekly Pay Bonus Program* Free Shift Meals Discounted Curly Fries (and all our menu items for that matter) Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off* 401(k) Retirement Plan* Tuition Benefits* Medical, Dental, and Vision* Champions of Hope* Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests You're also in the right place if you're looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference - a company that shares your values. SOMETHING TO HANG YOUR HAT ON As a General Manager, you will be the leader of your restaurant's Meatcraft . You will help your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. From local store marketing to helping reach sale and profit goals, you will be responsible in ensuring that your restaurant is delivering the top meats. To qualify for this General Manager, best-brand-you-ever-worked-for job, you: Have at least one year of restaurant or retail management experience. Have impressive examples of providing exceptional customer service. Eligible to work in the U.S. Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here. WHO WE ARE AND WHAT WE DO The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences . Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, Ga. Arby's, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we can't do that without great people like you. Arby's is an equal opportunity employer. *Subject to availability and certain eligibility requirements. #LI-IB
    $35k-44k yearly est. Auto-Apply 11d ago
  • District Manager- Pizza Hut

    Pizza Hut 4.1company rating

    Cleveland, OH jobs

    We operate multiple Pizza Hut locations in the Cleveland Ohio area and are looking for a District Manager to join our family. Responsibilities will include: Oversee operations at 6-8 locations Hire, train, supervise and direct the staff Operations and profitability of the designated area Effectively communicate directions and implement changes to the market and follow up to ensure compliance. Consistently demonstrate strong leadership qualities. Budget for and Achieve sales goals Generate ideas for local store marketing action plans Work closely with the owners of the franchise as well as our office staff. Benefits: Medical, Dental and Vision Insurance Paid time off Bonus pay Please provide a resume Requirements Must be 21 years or older; High School education and some college level class; 3 years prior experience in a management position; excellent communication, leadership and team building skills; and have a valid driver's license and reliable transportation; and meet background verification guidelines Additional Information willing to work a varied schedule including evenings and weekends; travel to multiple locations
    $21k-38k yearly est. 60d ago
  • General Manager Wendy's

    The Wendy's Company 4.3company rating

    Powell, OH jobs

    This is your Wendy's. As a General Manager, you oversee all people and operation for your Wendy's restaurant. We're counting on you to create and sustain a fun, inviting work environment and to model Wendy's core values every day. You and your leadership team will work together to create a culture of consistency and performance to drive customer service, training and development, sales & profit growth and accountability across the entire restaurant team. You run the show, and you'll be responsible for managing the P&L to control costs and achieve specified profit targets by identifying areas of opportunity in revenue growth, customer service and process improvement. We get you. We got you. Here's what we offer you as a General Manager (GM): Perks - Medical, vision, dental, HSA, 401(k) with employer match, paid time off, free meals while working and 50% friends and family discount on your days off Training - We provide a best-in-class restaurant leadership training program to build the foundation for you to become a high-performing leader for Wendy's Career growth - Wendy's internal pipeline can help you grow your career to the next level Minimum Wage USD $62,500.00/Hr. Maximum Wage USD $83,000.00/Hr. Qualifications What you bring to the table: • Minimum of three years of experience leading people. • Demonstrated ability to lead and manage operations in a fast-paced environment. • Flexible work availability. • A commitment to promoting proper procedures and a culture of food safety For more information on specific equipment or job requirements, see the job description or talk to the hiring manager. Real food. Real people. We are a proud equal opportunity employer - all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs. Wendy's has an ongoing need for this role
    $30k-36k yearly est. Auto-Apply 11d ago
  • District Manager

    Wendy's 4.3company rating

    Napoleon, OH jobs

    Why Wendy's TEXT WENDYSTEAM TO ************ TO APPLY! District Manager can make $60,000 - $80,000 per year. Families come in all shapes and sizes and that's exactly what we have in our Wendy's family. Our culture comes from key principals from our founder, Dave Thomas. These include honesty and integrity, treating everyone with respect, being nice and giving back to our employees and community. General Managers are key to delighting every customer and ensuring we deliver high quality food in a fast, friendly and clean environment. As a District manager you will oversee operations for five to eight store units, you'll be responsible for coordinating the activities and developing the professional abilities of unit management staff. We'll rely on you to ensure that all business processes are enforced in regard to financial controls, operations metrics and standards, policies and procedures, and ensuring a positive dining experience for our customers. You will also represent the company in community affairs and participate in Director of Area Operations' initiatives. If you're interested in a company that rewards you for your dedication and commitment, then Wendy's is right for you. Bilingual preferred. What you can expect We offer our District Manager the opportunity to grow and develop to their personal level. Some of our highlighted benefits are: * We have a partnership with WeeCare that helps families who need childcare find reputable care at lower cost. * Clear and defined training. * Bonus plan. * Paid time off! * Career growth, you are our future! * Employee referral Program. * Medical, Dental, Vision (eligible the first day of the following month after 60 days of employment) * 401K plan with company match and you can enroll upon hire! What we expect from you The Following Are Examples of Some, But Not All, Of the Essential Job Functions of a District Manager Position At Wendy's Physical Elements * Ability to stand for long periods * Ability to bend, knee and lift (25 - 50 pounds) * Ability to travel to other restaurants, Area Office, etc. as needed * Equipment Use Ability to use general restaurant equipment (e.g. warmer, fryer, slicer, grill, etc.) Ability to use keyboard and computer Performance Elements * Ability to come to work promptly and regularly Ability to take direction and work well with others Ability to accomplish multiple tasks within established timeframes * Ability to concentrate and perform duties accurately * Ability to learn and apply policies and procedures * Ability to react to change productively and handle other tasks assigned * Ability to complete all applicable training programs * All positions require long periods of standing, that includes evenings and weekends. Qualifications * College degree and 3-4 years' experience as District Manager in the restaurant industry, or equivalent combination of education and experience * Strong PC skills * Ability to travel within your defined district * Demonstrated ability to lead and manage operations in a fast-paced, dynamic environment * Solid talent- and performance-management skills Working Conditions Ability to work in a fast-paced environment that may involve exposure to noise, heat, cold or other elements If you like working with people in a fun, fast-paced team environment, Wendy's is the place for you! This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
    $22k-41k yearly est. 60d+ ago
  • Fast Track General Manager

    Arby's 4.2company rating

    Cleveland, OH jobs

    We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. As a General Manager, you could be the one helping your restaurant management team and team members to success. You! And you're in the right place if you're here for: Weekly Pay Bonus Program* Free Shift Meals Discounted Curly Fries (and all our menu items for that matter) Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off* 401(k) Retirement Plan* Tuition Benefits* Medical, Dental, and Vision* Champions of Hope* Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests You're also in the right place if you're looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference - a company that shares your values. SOMETHING TO HANG YOUR HAT ON As a General Manager, you will be the leader of your restaurant's Meatcraft . You will help your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. From local store marketing to helping reach sale and profit goals, you will be responsible in ensuring that your restaurant is delivering the top meats. To qualify for this General Manager, best-brand-you-ever-worked-for job, you: Have at least one year of restaurant or retail management experience. Have impressive examples of providing exceptional customer service. Eligible to work in the U.S. Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here. WHO WE ARE AND WHAT WE DO The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences . Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, Ga. Arby's, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we can't do that without great people like you. Arby's is an equal opportunity employer. *Subject to availability and certain eligibility requirements.
    $35k-45k yearly est. Auto-Apply 15d ago
  • General Manager

    Dairy Queen 4.1company rating

    Toledo, OH jobs

    Main Responsibilities of a Store Manager Responsible for every aspect of everyday supervision of store outlets Responsible for resources management Takes care of stock, staff, and sales management Store Manager Job Description We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail. Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store. The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience. More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied. Responsibilities of a Store Manager Recruiting and appraising staff Training and supervising staff Managing budgets Maintaining financial and statistical records Dealing with customer complaints and queries Overseeing stock and pricing control Maximizing profitability and productivity Motivating staff to meet sales targets Setting sales targets Ensuring compliance with safety and health regulations Preparing promotional displays and materials Liaising with management Taking care of promotional prospects, benefits, and salaries of their staff Providing opportunities for staff advancements Store Manager Job Requirements Commercial awareness Confidence Resourcefulness Organizational skills Teamworking skills Verbal communication skills Numerical skills Excellent IT skills Enthusiasm Executive skills Problem-solving skills Showing initiative Setting a good example Work schedule 8 hour shift 10 hour shift 12 hour shift Weekend availability Monday to Friday Holidays Day shift Night shift Overtime Supplemental pay Bonus pay Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance Employee discount
    $35k-44k yearly est. 60d+ ago
  • General Manager

    Dairy Queen Grill and Chill 4.1company rating

    Cincinnati, OH jobs

    We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. Duties for the general manager will include allocating budget resources, formulating policies, coordinating business operations, monitoring and motivating staff, managing operational costs, ensuring good customer service, improving administration processes, engaging with vendors, hiring and training employees, identifying business opportunities, and monitoring financial activities. Your entrepreneurial spirit and vision in directing business functions will assist our organization in maintaining relationships with clients, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities. The noteworthy general manager should account for all business activities, support staff development, enhance efficiency, drive sales and improve revenue, maintain relationships with clients, enhance the organization's image, and meet overall growth objectives. Responsibilities: Overseeing daily business operations. Developing and implementing growth strategies. Training low-level managers and staff. Creating and managing budgets. Improving revenue. Hiring employees. Evaluating performance and productivity. Analyzing accounting and financial data. Researching and identifying growth opportunities. Generating reports and giving presentations. Requirements: Degree in business management or a masters in business administration. Good knowledge of different business functions. Strong leadership qualities. Excellent communication skills. Highly organized. Strong work ethic. Good interpersonal skills. Meticulous attention to detail. Computer literate. Proactive nature. Supplemental pay Bonus pay Benefits Flexible schedule Referral program Employee discount Paid training
    $34k-44k yearly est. 60d+ ago
  • Fast Track General Manager

    Arby's 4.2company rating

    Fairlawn, OH jobs

    We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. As a General Manager, you could be the one helping your restaurant management team and team members to success. You! And you're in the right place if you're here for: Weekly Pay Bonus Program* Free Shift Meals Discounted Curly Fries (and all our menu items for that matter) Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off* 401(k) Retirement Plan* Tuition Benefits* Medical, Dental, and Vision* Champions of Hope* Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests You're also in the right place if you're looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference - a company that shares your values. SOMETHING TO HANG YOUR HAT ON As a General Manager, you will be the leader of your restaurant's Meatcraft . You will help your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. From local store marketing to helping reach sale and profit goals, you will be responsible in ensuring that your restaurant is delivering the top meats. To qualify for this General Manager, best-brand-you-ever-worked-for job, you: Have at least one year of restaurant or retail management experience. Have impressive examples of providing exceptional customer service. Eligible to work in the U.S. Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here. WHO WE ARE AND WHAT WE DO The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences . Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, Ga. Arby's, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we can't do that without great people like you. Arby's is an equal opportunity employer. *Subject to availability and certain eligibility requirements.
    $35k-45k yearly est. Auto-Apply 15d ago
  • General Manager

    Wendy's 4.3company rating

    East Canton, OH jobs

    Canton, MS Statement of Purpose: The General Manager is responsible for executing the store plan to achieve established standards, sales, local marketing programs and profits. This is done primarily by staffing, personnel training, operating, and maintaining the store such that customer satisfaction is maximized. ACCOUNTABILITIES: Sales and Profits: 1.Meets budgeted sales targets. 2.Sets controllable cost targets. 3.Meets controllable cost targets. 4.Develops (with DM) and executes a local store marketing plan (promoting Wendy's in the community) in response to market conditions such as competitor pricing and other competitor activities. 5.Responds to competitor activities aimed at diverting store business. 6.Develops and executes plan to improve sales and profits. Operating Budget 1.Sets store budget goals monthly. 2.Meets monthly budget goals. 3.Communicates anticipated variances to the District Manager. 4.Develops appropriate time definite plans to resolve unfavorable trends in controllables, Q.S.C., sales and profits. 5.Reviews, analyzes and communicates budget, P&L information to staff and manager. Staffing 1.Hires, trains and terminates subordinate managers. 2.Ensures and maintains adequate bench strength in management team. 3.Ensures co-manager has adequate crew depth for each shift. 4.Utilizes W.O.T.C. program. 5.Maintains process for handling applications and files. Quality 1.Trains store personnel (management and crew) to execute procedures for preparation and serving of quality products. 2.Talks with customers during walk-throughs and when off-line to determine product and service quality. 3.Resolves customer complaints within 24 hours of receipt. Service 1.Takes service times and determines efficiency. 2.Trains store personnel to respond promptly to customer needs. 3.Trains store personnel in customer courtesy. 4.Trains store personnel to solicit feedback to determine customer satisfaction. Cleanliness 1.Trains store personnel to maintain store cleanliness during shifts. Writes store cleaning plan. 3.Executes cleaning plan through delegation to the management team. 4.Achieves above satisfactory Q.S.C. scores consistently. Training 1.Trains store personnel to execute new products to company standards. 2.Trains store personnel in company standards (Quality, Service and Cleanliness), as these standards are modified by operational changes. 3.Orients new managers and crew to the store. 4.Writes and manages a development plan for each manager based on position descriptions. 5.Manages Crew Orientation and Training process. 6.Promotes high-performing crew members to available crew leader and shift supervisor positions. 7.Trains managers in the use of store "systems" for Q.S.C. and cost controls. 8.Trains managers to identify problems and develop alternative solutions. 9.Trains and develops managers on Managing Better Shifts skills. 10.Provides leadership and mentoring training to management team. Controls 1.Meets or exceeds the 80% Q.S.C. level. 2.Conducts own informal Q.S.C. inspections. 3.Manages production labor control and food cost control using flowcharts, "build-to" system, and store schedule and positioning system. 4.Monitors and manages store inventory levels to ensure product/item availability (ordering is responsibility of Assistant Manager). 5.Analyzes weekly P&L; reviews with the management team. 6.Holds weekly manager meeting. 7.Sets store priorities, incorporating store and area objectives. 8.Writes and executes store plans (based on priorities agreed-upon with the DM); includes responsibilities delegated to other managers. 9.Identifies, evaluates and responds appropriately to labor efficiency problems. 10.Maintains, modifies as necessary, and utilizes store systems to provide consistent operations and customer satisfaction. 11.Establishes realistic and meaningful daily operational goals for management and staff. Policies and Procedures 1.Follows procedures as outlined in the Operations Manual and other company manuals. 2.Maintain safe working conditions in the store as outlined in company policies and procedures. 3.Follows company policy for cash control and security. 4.Reports accidents promptly and accurately. 5.Follows procedures for resolving operational problems indicated by Health Department Inspectors. 6.Manages employee files and time cards strictly in accordance with policies. 7.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist. 8.Complies with EEO and Labor Law requirements. 9.Ensures managers understand and adhere to Policies and Procedures. Administration 1.Maintains maximum variance .25% between reported and actual. 2.Submits paperwork on a timely basis. 3.Responds promptly to customer comments. 4.Conducts exit interviews as required by area procedures. Maintenance 1.Trains crew and management to perform scheduled cleaning and maintenance of equipment (Preventative Maintenance Program). 2.Calibrates equipment (as trained by maintenance technician). 3.Follows procedures for reporting maintenance problems; tracks progress to completion. Employee Relations 1.Uses consistent practices in managing performance problems with managers and crew (Interaction Management). 2.Manages crew and management in a manner which maximizes retention (reducing turnover). 3.Conducts manager meetings to facilitate communication with management and crew; sets priorities. 4.Manages grievance process; communicates process to the crew. Performance Management 1.Conducts management performance reviews on a timely basis. 2.Takes appropriate corrective action in response to performance problems of crew and management. EMPLOYMENT STANDARDS: Knowledge 1.Wendy's operating systems and procedures. 2.Wendy's policies and procedures. 3.P&L analysis and corrective measures. 4.Supervisory practices. 5.Planning and budgeting. 6.Interviewing practices. 7.Training and development practices. Education 1.College degree or equivalent experience in operations. Experience 1.1-2 years management / operations experience in the restaurant industry. 2.Must be able to perform all restaurant operations positions/functions Other Physical Requirements 1.The General Manager job requires standing for long periods of time without a break. 2.The General Manager job requires being able to meet the requirements of all subordinate positions. 3.Must possess a valid drivers license. 4.Travels to multiple stores as needed 5.Physical inspections of all areas of restaurant 6.Lifting up to 50 lbs 7.Move and inspect all supplies in restaurant 8.Work in hot and cold environments (restaurant, cooler, freezer)
    $30k-37k yearly est. Auto-Apply 60d+ ago

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