As a Customer Service Representative, you will play a key role in ensuring customer satisfaction and maintaining positive relationships with customers. You will be responsible for addressing customer inquiries, resolving issues, and providing information about products or services. The ideal candidate will have excellent communication skills, problem-solving abilities, and a customer-centric approach.
Requsition ID: PDX_MC_C81ED29F-8C91-4841-834B-37CD913EEE7A_19465
McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact ********************************* if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.
McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at ************************************************************************************************************************
McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact **********************. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.
$22k-30k yearly est. 60d+ ago
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Hadleigh SS7 2PB - Maintenance Person - Part Time Weekend Mornings Available!
McDonald's Uk 4.4
McDonald's Uk job in Essex, MD
To meet the criteria for this role, you will be required to be available to work within Weekends - Saturday & Sunday, working shifts across Early Mornings and Afternoons . Please only apply if you are able to meet these requirements. McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family.
We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Join us a Maintenance person and you'll become part of our team, that works together to provide the best customer experience.
If you've visited one of our restaurants before, you've probably got some idea of what's involved in maintaining a restaurant.
But you might not realise the variety and scope of the role.
Specific responsibilities will include maintaining outside landscaping, painting and varnishing, maintaining parking facilities and completion of non-electrical small equipment repairs and maintenance as well as organisation, acceptance and rotation of our great food products.
To join us you'll need to be confident in dealing with external contractors as well as the restaurant team.
You'll also need to understand the importance of maintaining high standards of quality and service as well as cleanliness.
The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Quite simply, you'll be working in our fast moving, high energy environment and you'll be required to assist the restaurant management team in operating the store efficiently by maintaining the equipment and building in prime condition.
You'll need to work with external contractors to make sure repairs are carried out with minimal disruption to customers.
As a key part of the restaurant team you will work as a supportive colleague and demonstrate a high level of enthusiasm for the standards in all areas of the restaurant inside and out.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and many more.
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$32k-42k yearly est. 1d ago
Associate
Panera Bread Co 4.3
Colesville, MD job
$15/hr - $20/hr Are you a friendly, high energy, team player, that enjoys working with people? Then come join Panera Bread ? an award winning leader in the restaurant industry. We are a top franchise group with great growth potential, looking for excellent people to join our team!
We are now hiring both Part-time and full-time associates.
Our cafe associates listen to our customer?s needs, and deliver it ? fast, accurate and with a friendly smile. We take pride in every aspect of our work and perform it with energy and enthusiasm. We need strong team players, with a commitment to serving our guests and creating the warm and friendly atmosphere that Panera is known for. We have positions available for both food production and customer service associates.
Wondering why you should be interested in Panera Bread?
* A culture that supports a fun, upbeat work environment
* No late nights!
* No grease & alcohol
* Flexible schedules, so no worries if you have another job or are a student
* Opportunity for career advancement in our growing company
* Stability- while many companies are closing locations, we are opening new units!
Potential Positions:
* Cashier
* Line Associate (Salad & Sandwich Maker / Prep)
* Dining Room & Dishwasher
* & More growth opportunities!
Some examples of full-time and part-time associate shifts:
* Opening (5:00am to 2:00pm)
* Early mid (8:00am to 3:00pm)
* Mid (11:00am to 4:00pm)
* Late mid (2:00pm to 6:00pm)
* Close (6:00pm ? 10:00pm)
Requirements
* Some food service or retail experience preferred (but not necessary)
* Minimum age ? 16 years of age
* Must be positive, friendly, and passionate about making our guests happy
* Must be energetic, and enjoy a fast paced environment
We offer a competitive wage commensurate with experience
Full time associates are offered a comprehensive benefit package including health, dental, vision, short & long term disability, flex spending accounts for medical & dependent care, life insurance, accident insurance, critical illness insurance, hospital indemnity insurance, pet insurance, paid-time off, 401K, meal discounts and other employee benefits.
Qualified candidates will be contacted directly by the hiring manager.
Lemek LLC Panera Bread is an Equal Opportunity Employer.
$15 hourly 19d ago
Customer Experience Restaurant Director
Chick-Fil-A 4.4
Chester, MD job
Job Title: Operations Director Company: Chick-fil-A Kent Island Chick-fil-A Kent Island is seeking an experienced and motivated Operations Director to join our team. As an Operations Director, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of quality, cleanliness, and efficiency.
Responsibilities:
* Develop and implement operational policies and procedures that ensure the highest level of customer service and food quality
* Drive-thru execution
* Monitor and manage food and labor costs to ensure profitability and efficiency
* Collaborate with the marketing team to develop and implement promotional campaigns that drive sales and increase brand awareness
* Ensure compliance with all health and safety regulations and maintain a clean and sanitary environment for customers and staff
* Work with the Operator to develop and execute long-term strategic plans for the restaurant, including identifying opportunities for growth and expansion
Requirements:
* 5+ years of experience in restaurant operations, with a proven track record of success in a leadership role
* Strong leadership and management skills, with the ability to motivate and inspire a team to achieve exceptional results
* Excellent communication and interpersonal skills, with the ability to build relationships with customers, staff, and stakeholders
* Strong analytical and problem-solving skills, with the ability to make data-driven decisions
* Strong knowledge of restaurant operations, including food preparation, inventory management, and customer service
* Bachelor's degree in Business Administration, Hospitality, or a related field preferred
If you are passionate about providing exceptional customer service and have a proven track record of success in restaurant operations, we want to hear from you. Apply today to join the Chick-fil-A Kent Island team as our Operations Director.
Chick-fil-A is one of the largest American fast food restaurant chains and the largest specializing in chicken sandwiches. The company is headquartered in College Park, Georgia. Chick-fil-A operates 2,836 restaurants, primarily in the United States.
$106k-163k yearly est. 10d ago
Leadership
Chick-Fil-A 4.4
Bowie, MD job
A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.
Position Type:
Full-time and Part-time
Our Benefits Include:
A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
Team Leader Responsibilities:
Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
Offer immediate and respectful response to Guest's needs
Assist in training of new hires, set the tone for a shift, and act as a role model for our team
Be a friendly, encouraging team player
Open and/or close, lead shifts, key holder
Count drawers and finalize day
Excellent communication skills, both written and spoken
Qualifications and Requirements:
Smile
Create and Maintain Eye Contact
Speak Enthusiastically
Make Emotional Connections with Guests
Reliable transportation
Ability to work in a fast-paced environment
Strong people skills with a desire to serve Team Members
Strong commitment to superior customer service
Ability to manage Team Member behavioral and performance issues
Ability to work in a team environment with shared ownership and responsibility
Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Most Chick-fil-A Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Supplemental pay
Bonus pay
Benefits
Flexible schedule
Paid time off
Health insurance
401(k)
401(k) matching
Referral program
Employee discount
$28k-43k yearly est. 60d+ ago
Customer Experience Restaurant Director
Chick-Fil-A 4.4
Chester, MD job
Job Title: Operations Director
Company: Chick-fil-A Kent Island
Chick-fil-A Kent Island is seeking an experienced and motivated Operations Director to join our team. As an Operations Director, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of quality, cleanliness, and efficiency.
Responsibilities:
Develop and implement operational policies and procedures that ensure the highest level of customer service and food quality
Drive-thru execution
Monitor and manage food and labor costs to ensure profitability and efficiency
Collaborate with the marketing team to develop and implement promotional campaigns that drive sales and increase brand awareness
Ensure compliance with all health and safety regulations and maintain a clean and sanitary environment for customers and staff
Work with the Operator to develop and execute long-term strategic plans for the restaurant, including identifying opportunities for growth and expansion
Requirements:
5+ years of experience in restaurant operations, with a proven track record of success in a leadership role
Strong leadership and management skills, with the ability to motivate and inspire a team to achieve exceptional results
Excellent communication and interpersonal skills, with the ability to build relationships with customers, staff, and stakeholders
Strong analytical and problem-solving skills, with the ability to make data-driven decisions
Strong knowledge of restaurant operations, including food preparation, inventory management, and customer service
Bachelor's degree in Business Administration, Hospitality, or a related field preferred
If you are passionate about providing exceptional customer service and have a proven track record of success in restaurant operations, we want to hear from you. Apply today to join the Chick-fil-A Kent Island team as our Operations Director.
Work schedule
8 hour shift
10 hour shift
Supplemental pay
Bonus pay
Benefits
Flexible schedule
Paid time off
Health insurance
401(k)
401(k) matching
Referral program
Employee discount
Paid training
Mileage reimbursement
$107k-145k yearly est. 60d+ ago
Panner - Fresh Dough Facility
Panera Bread Co 4.3
Jessup, MD job
PANERA FRESH DOUGH FACILITY DOUGH PANNER Want to work in a place where you can learn, laugh, be supported, be yourself and reach your goals? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed-every day, in every way. Come join the fun!
Panera Perks:
* Competitive pay; starting at $16.00 per hour
* Skills and training to reach your potential
* Paid time off, 2 weeks in your first year
* Medical, dental, vision, life insurance & 401(k) with match available
* Safety shoe reimbursement
Our Panners are the fast lane for dough quality
As a Panner, you are responsible for keeping the pace and ensuring our formed dough is safely placed on its storage tray.
As a Panner at Panera's Fresh Dough Facility, your job is to:
* Placing manufactured dough on pans and push into cooler
* Operate bagel, bread and cookie dough production machinery.
* Report equipment issues to supervisors and maintenance personnel
* Follow rigorous procedures to ensure consistently delicious products.
* Ensure a safe, clean working environment that follows the FDA's Good Manufacturing Practice regulations.
* Help build our culture of Warmth, Belonging, Growth, and Trust.
* Step in and support your manager and team.
Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you'll thrive on our team.
This job is for you if:
* You love working with food.
* You like the sense of accomplishment that comes from completing a job well done each day.
* You want to help make the signature products of a beloved brand.
* You enjoy both working alone and with a team.
* You're a self-starter who can meet goals with limited supervision.
* You have excellent organizational and time-management skills.
* You want to partner with a fun, energized team that can work hard and laugh often.
* You're committed to food safety and health safety.
* You enjoy working in a fast-paced environment.
Qualified applicants will have:
* Successful employment experience in a fast-paced work environment
* Proven ability to work independently while performing a variety of production tasks
* Preferred: Prior experience working in a manufacturing setting that had an emphasis on quality, process control, and safety
You must meet these requirements:
* At least 18 years of age
* Food manufacturing experience
* Able to work a variety of shifts, including weekends, and holidays depending on business needs
You must meet the following physical requirements with or without reasonable accommodation:
* Able to manipulate equipment utilizing manual dexterity
* Able to stand, walk, squat, and sit for long periods of time
* Able to understand written and verbal instructions
* Able to push and lift items with varying degrees of weight. (Pushing of carts up to 400 pounds with or without assistance is required.)
* Able to perform repetitive motions with upper extremities.
Around here, every day starts with a fresh batch of dough and a thousand possibilities.
Get ready to rise.
__
Equal Opportunity Employer: Disabled/Veterans
Additional Description :
$16 hourly 60d+ ago
Hourly Shift Coordinator
Burger King 4.5
Bel Air, MD job
The Hourly Shift Coordinator (HSC) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The HSC operates under the direction of the RGM and directly manages a shift of Team Members.
Summary Of Essential Duties And Responsibilities::
Profitability
Follows all cash control and security procedures (e.g. safe counting, cash drawers)
Maintains inventory by performing Daily and Weekly inventory inspections
Receives inventory truck orders
Guest
Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
People
Provides coaching and feedback to Team Members to increase the restaurant team's capabilities and raise restaurant performance
Operations
Sets an example for Team Members by working hard to implement shift plan and drive operational results
Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
Motivates Team Members during the shift on each of the workstations
Reviews restaurant results to identify successes and areas for improvement
Ensures that restaurant upholds operational and brand standards
Qualifications And Skills::
Must be at least eighteen (18) years of age
High School Diploma or GED required, 2 years of college preferred
1-2 years of previous quick service restaurant experience
Demonstrated understanding of guest service principles
Available to work evenings, weekends, and holidays
Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant
This job is posted via Workstream
Supplemental pay
Bonus pay
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
401(k)
Employee discount
Paid training
$26k-31k yearly est. 60d+ ago
Kitchen Leader
Chipotle Mexican Grill 4.4
Washington, DC job
CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
As Kitchen Leader, you will learn how to prepare great food, grill meats, and sauté vegetables. You are responsible for making sure our food is absolutely delicious. You'll order the food and train others to become future Kitchen Leaders.
The Kitchen Leader helps ensure the quality and safety of Chipotle's delicious food every day. They see to it that the kitchen is clean, organized and well stocked; and that the equipment is properly maintained and in good condition. Throughout the process they are serving as a role model for Crew members, helping them learn to become future Kitchen Leaders. At its core, as with every position at Chipotle, it is about promoting teamwork and creating a great customer experience. While on the clock, the Kitchen Leaders are always busy on their feet, accomplishing their station's goals, taking on tasks that they see that need to get done, and pitching-in to help their teammates.
WHAT YOU'LL DO
* In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:
* Ensuring food quality by cooking and prepping food to order, and following kitchen procedures
* Monitoring food waste and inventory levels, and resolving food quality issues
* Supporting a strong team dynamic between back of house Crew and front of house Crew
* Developing Crew members to be future Kitchen Leaders
* Communicating with Crew members and customers effectively in order to ensure great customer service and throughput
* Ensuring the kitchen is properly cleaned and sanitized
* Monitoring kitchen equipment and ensuring it is kept in good repair; making sure malfunctioning equipment is repaired as quickly as possible
* Ensuring that the kitchen itself and all Crew members meet the necessary guidelines to ensure there are no injuries or accidents
* Filling out Material Safety Data Sheets (MSDS) and Inventory Rotation (FIFO)
WHAT YOU'LL BRING TO THE TABLE
* Have the ability to understand and articulate Chipotle's Food With Integrity philosophy
* Have the knowledge and ability to speak, write, and understand the primary language(s) of the work location
* Have a high school diploma
* Have restaurant experience
WHAT'S IN IT FOR YOU
* Tuition assistance (100% coverage for select degrees or up to $5,250/year)
* Free food (yes, really FREE)
* Medical, dental, and vision insurance
* Digital Tips
* Paid time off
* Holiday closures
* Competitive compensation
* Opportunities for advancement (80% of managers started as Crew)
PAY TRANSPARENCY
Below is the base pay range for this position, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit ********************************** for more details.
$18.70-$20.80
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit *****************
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
Job Restaurant Management Job Posting 12/22/2025 Job Number JR-2024-00007266 RefreshID JR-2024-00007266_20251223 StoreID 04959
$34k-41k yearly est. 60d+ ago
Manager
Chick-Fil-A 4.4
Bowie, MD job
Sundays off
Saturdays Required
$2,500 Annual College Scholarship Opportunity
Flexibility in your schedule as needed to meet the needs of the business
Health and Life insurance available
Both Day and Evening positions available
This is not a seasonal position
Chick-fil-A Balk Hill is seeking customer focused leaders. You will be responsible for working within a team environment to provide great food and an excellent service experience. The right candidate will be able to execute all opening and closing of the restaurant as a Manager. This position is a hands on operational role that will require a candidate to work in the business at all times.
What characteristics are we looking for?
F.A.T. & Hungry
Faithful - Firm in adherence to promises or in observance of duty. Remaining loyal and steadfast. True to the facts, to a standard or to an original.
Synonyms
Loyal, Constant, Staunch, Steadfast, Resolute, Dedicated, Devoted
Available - Easy or possible to get to use. Present or ready to use. Present and able or willing to talk to someone. Present or ready for immediate use. Free and able to do something at a particular time. Qualified or willing to do something or to assume a responsibility.
Synonyms
Accessible, Acquirable, Attainable, Obtainable, Procurable
Teachable - Capable of being taught. Apt and Willing to Learn. Favorable to teaching.
Hungry - Always looking for more - more things to do, more to learn, more responsibility. Hungry people rarely must be pushed by a manager to work harder because they are self-motivated and diligent. They are constantly thinking about the next step and the next opportunity.
Humble
These people lack excessive ego or concerns about status. They are quick to point out the contributions of others and slow to seek recognition for their own. They share credit, emphasize team over self, and define success collectively rather than individually.
Smart
Smart people are emotionally intelligent and have common sense about people. They tend to know what is happening in a group situation and how to effectively deal with others. They have a good judgement and intuition around the subtleties of group dynamics and the impact of their words and actions.
We value the following qualities:
Excellent communication skills
A high level of professionalism
Ability to take initiative
Problem solving
Hospitality focus
Coach and Develop Others
Foster teamwork
Restaurant experience not required
This is a non entry level position working directly with the guest. We expect a strong work ethic and solid people skills on day one. The following qualities are an absolute must:
*Strong work ethic *Ability to work the schedule the business demands including Saturdays and most holidays *Enjoy being part of a high performing team *Competitive nature * Have a pleasant personality and strong interpersonal skills *Possess a strong desire to be excellent *Be a problem solver *Remain optimistic even during challenging times*Personal and professional references a must *Ability to stand on your feet for an extended period of time and lift up to 30lbs.
$31k-43k yearly est. 60d+ ago
Co Manager
Wendy's 4.3
Clinton, MD job
Clinton, MS
Statement of Purpose:
The Co-Manager is responsible for the hiring, training, and continuing development of the crew in the store. In addition, the Co-Manager assists the unit manager in operating and maintaining the store to maximize profitability and customer satisfaction.
ACCOUNTABILITIES:
Sales and Profits
1.Builds sales by promoting customer satisfaction.
2.Manages costs by monitoring crew prep, production, and procedures execution.
3.Tracks waste levels by using established procedures and monitoring crew position procedures.
4.Communicates to unit manager any problems in sales and profit related to shift management.
5.Assists unit manager in executing store sales and profits plan as defined.
6.Monitors food costs to eliminate waste and theft.
Staffing
1.Hires, trains and terminates crew members to ensure adequate coverage.
2.Utilizes W.O.T.C.
3.Monitors crew turnover rate and causes; makes recommendations to the unit manager.
Quality
1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line.
2.Monitors product quality by managing crew performance and providing feedback.
Service
1.Takes service times and determines efficiency.
2.Trains crew to respond promptly to customer needs.
3.Trains crew in customer courtesy.
4.Takes corrective action with crew to improve service times.
5.Trains crew to solicit feedback to determine customer satisfaction.
6.Establishes and communicates daily S.O.S. goals.
Cleanliness
1.Trains crew to maintain store cleanliness during shift.
2.Follows store cleaning plan.
3.Directs crew to correct cleaning deficiencies.
Training
1.Trains crew in new products.
2.Assists unit manager in training new assistant managers in training.
3.Trains crew using the Crew Orientation and Training process.
4.Trains new crew in initial position skills.
5.Cross-trains crew as necessary for efficient coverage of positions during shifts.
6.Recognizes high-performing crewmembers to unit manager.
Controls
1.Follows flowcharts to ensure crew is meeting prep and production goals.
2.Monitors inventory levels to ensure product availability.
3.Maintains security of cash, product and equipment during shifts.
4.Follows store priorities set by the unit manager.
5.Follows store plan set by the unit manager.
6.Ensures proper execution of standards and procedures when managing shifts.
7.Manages shift to Q.S.C. level of 80% or better.
8.Takes appropriate action when problems are anticipated or identified.
Policies and Procedures
1.Follows procedures outlined in the Operations manual.
2.Maintains safe working conditions in store as outlined in company policies and procedures.
3.Follows company policy for cash control.
4.Reports accidents promptly and accurately.
5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors.
6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist.
Administration
1.Performs administrative duties as required by the unit manager.
2.Writes crew schedule to meet plans and objectives of unit manager.
3.Complies with company standards for crew benefits if applicable.
Maintenance
1.Follows Preventative Maintenance Program.
2.Trains and monitors crew to maintain equipment.
3.Follows procedures for reporting maintenance problems; tracks progress to completion.
Employee Relations
1.Uses consistent practices in managing performance problems with crew.
2.Manages crew in a manner which maximizes retention.
3.Follows grievance process when crew members bring problems to Co-Manager's attention.
4.Executes plans to reduce crew turnover.
5.Provides consistent crew communication.
6.Provides priorities and task assignments to crew to accomplish store goals.
7.Mentors crewmembers who express interest in leadership positions.
8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation.
Performance Management
1.Takes appropriate corrective action in response to performance problems of crew.
2.Conducts crew performance reviews on a timely basis.
EMPLOYMENT STANDARDS:
Knowledge
1. Wendy's operating systems and procedures.
2. Wendy's policies and procedures related to job responsibilities.
3. Supervisory practices.
4. Interviewing practices.
5. Crew orientation and training program.
Education
1. College degree or equivalent experience in operations.
Experience
1. 1 year of line operations experience in the restaurant industry.
2. Must be able to perform all restaurant operations positions/functions
Other
1. The Co-Manager job requires standing for long periods of time without a break.
2. The Co-Manager job requires being able to meet the requirements of all subordinate positions.
3. Must possess valid drivers license.
4. Entering and leaving vehicle multiple times
5. Physical inspections of all areas of restaurant
6. Lifting up to 50 lbs
7. Move and inspect all supplies in restaurant
8. Work in hot and cold environments (restaurant, cooler, freezer)
$31k-44k yearly est. Auto-Apply 42d ago
Maintenance Manager - McDonald's Restaurants
McDonald's 4.4
McDonald's job in Groveton, VA
The Maintenance Manager is responsible for ensuring all restaurant equipment, building systems, and facilities are operating at peak performance. This includes diagnosing, repairing, and maintaining specialized foodservice equipment such as Taylor and Carpigiani shake/sundae machines, Garland grills, Henny Penny equipment, and Frymaster vats. The role requires a hands-on, safety-first approach and a commitment to minimizing downtime to keep operations running smoothly.
Key Responsibilities
Equipment Maintenance & Repair
* Troubleshoot, repair, and maintain:
* Taylor and Carpigiani shake & sundae machines
* Garland grills
* Henny Penny pressure fryers and hot holding cabinets
* Frymaster fry vats and filtration systems
* Perform preventative maintenance schedules to manufacturer standards.
* Ensure compliance with McDonald's corporate equipment maintenance protocols.
Facility & General Maintenance
* Respond promptly to equipment breakdowns to reduce operational disruptions.
* Perform light plumbing, electrical, HVAC, and general building repairs as needed.
* Maintain tools, parts inventory, and service records.
Safety & Compliance
* Follow OSHA, health department, and McDonald's safety guidelines.
* Document all repairs and preventive maintenance activities.
* Recommend process or equipment improvements to reduce future breakdowns.
Qualifications
Required Skills & Experience
* 2+ years of maintenance experience, preferably in quick-service restaurants or commercial kitchens.
* Demonstrated ability to repair and maintain Taylor, Carpigiani, Garland, Henny Penny, and Frymaster equipment.
* Strong troubleshooting skills for mechanical, electrical, and refrigeration systems.
* Ability to read and interpret technical manuals and wiring diagrams.
* Basic computer skills for maintenance logging and equipment updates.
Preferred
* EPA Section 608 Certification (Refrigeration).
* Previous McDonald's equipment maintenance experience.
Core Competencies
* Problem Solving: Quickly identifies issues and implements solutions.
* Time Management: Prioritizes repairs to minimize downtime.
* Communication: Keeps managers informed of maintenance status and timelines.
* Customer Focus: Understands the importance of operational equipment for great customer service.
Physical Requirements
* Ability to lift 50+ lbs, work on ladders, and perform tasks in hot/cold environments.
* Standing, bending, and kneeling for extended periods.
Compensation & Benefits
* Competitive pay based on experience.
* Health, dental, and vision benefits.
* Paid time off and holidays.
* Training and growth opportunities within the organization.
This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
$35k-60k yearly est. 60d+ ago
Back of House Closing
Chick-Fil-A 4.4
Easton, MD job
At Chick-fil-A, the Back of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Back of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type:
Full-time and Part-time
Availability: 2-9:45PM
Our Benefits Include:
A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
Back of House Team Member Responsibilities:
Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
Stock kitchen inventory as needed
Keep the kitchen neat, clean and orderly at all times
Keep up-to-date with new products rolled out by Chick-fil-A
Work safely around kitchen equipment and report any maintenance issues to Leadership
Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
Complete all opening or closing tasks as assigned
Adhere to Chick-fil-A rules and dress code at all times
Other duties as assigned
Qualifications and Requirements:
Consistent and reliable
Cheerful and positive attitude
Loves serving and helping others
Customer service oriented
Strong interpersonal skills
Detail-oriented
Able to multi-task
Works well independently and in a team environment
Be willing and able to work a flexible schedule
Have the ability to lift and carry 20-40 lbs on a regular basis
Have the ability to stand for long periods of time
Most Chick-fil-A Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
$22k-27k yearly est. 60d+ ago
Food Champion
Taco Bell 4.2
Silver Spring, MD job
Silver Spring, MD Description-TEAM MEMBER Live Más with a career at Taco Bell! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be apart of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the perfect place to learn, grow and succeed!
We offer the following :
* A commitment to promote from within
* Training and mentorship programs
* Tuition reimbursement and scholarship opportunities
* Reward and recognition culture
* Competitive Pay
* Flexible schedules- day, night, evening, and late night shifts
* Eligibility to accrue paid vacation time
* Career advancement and professional development opportunities
* Medical benefits
* Health and Wellness programs
* 401K plan with 6% match
* PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
* Mas Earth! Commitment to a sustainable future.
The responsibilities of the team member will include:
* Interaction with customers: receiving orders, processing sales and monies, and managing customer issues.
* Preparation of products.
* Maintaining quality of product.
* Monitoring all service equipment.
* Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
* Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
* Must be at least 16 years of age
* Accessibility to dependable and reliable transportation
* Excellent communication skills, management/leadership and organizational skills.
* Physical dexterity required (the ability to move up to 45 lbs. from one area to another).
* Attendance and Punctuality a must
* Operating of cash register as needed and making change for other cashiers.
* Basic Math skills
* Complete training certification
* Enthusiasm and willing to learn
* Team player
* Commitment to customer satisfaction
* Have a strong work ethic
The range for this role is $11-$22/hour. Compensation may vary based on geographic location and experience.
$11-22 hourly 29d ago
Team Member-CLOSING SHIFTS
McDonald's 4.4
McDonald's job in Pasadena, MD
Looking for people to deliver exceptional customer service and quality food while learning new things and working as a team. This job is for you if you are looking for flexible scheduling and good pay at a restaurant that values you and your time. Benefits include free uniforms, meals and and access to virtual health visits (10 per year) for you and your family. Also available are educational benefits through Archways to Opportunities.
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
Description: Starting at $12.50 per hour and $13 per hour for closing shifts
McDonald's and its independent franchisees care about their employees and that's why we provide them with an opportunity to learn, grow, and succeed every day. By offering industry-leading education programs and world-class training, we provide opportunities that inspire confidence and foster valuable skills to help employees thrive wherever they are on their journey, whether they stay at McDonald's or go elsewhere. There is a reason more than 80% of employees are proud to work at McDonald's and would recommend working at one of our restaurants. A Crew Team Member at McDonald's is more than just a paycheck - it's a chance to gain life skills and grow as an individual. And for anyone willing to take advantage of these opportunities...we're committed to becoming America's Best First Job.
See a day in the life of a Crew Team Member at McDonald's
************************************************************
Requirements: MUST BE ABLE TO WORK UNTIL 1 AM SUNDAY-SATURDAY AFTER SCHOOL YEAR BEGINS
We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. Crew member opportunities are available practically anytime: breakfast, lunch, late nights, weekends - whatever.
You'll find out that a McDonald's crew job can help you grow with top notch training as well as our Archways to Opportunity education programs that offer high school completion courses, upfront college tuition assistance and English Language courses. McDonald's can take you anywhere, and give you the benefits you need for your life while doing so.
So what does a member of our Crew Team get to do??
- Connect with customers to ensure they have a positive experience
- Help customers order their favorite McDonald's meals
- Prepare all of McDonald's World Famous food
- Partner with other Crew and Managers to meet daily goals and have fun
- Keep the restaurant looking fantastic
All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. For job openings on your schedule - part time or full time - give us a try. You must be 16 years of age or older to work as a Crew Member at McDonald's.
Additional Info:
This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
Requsition ID: PDX_MC_9C97135E-A9BE-46AA-A962-ACC20B35526B_20665
McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact ********************************* if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.
McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at ************************************************************************************************************************
McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact **********************. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.
$12.5-13 hourly 60d+ ago
District Manager - Pizza Tigers
Domino's Pizza 4.3
Linthicum, MD job
Lead the Pride. Shape the Future. At Pizza Tigers, we don't just make pizza - we build opportunities. We're a fast-growing Domino's franchise with a passion for developing leaders and delivering smiles (and slices) to our communities. We believe in empowering our people, driving excellence in operations, and creating a culture of growth and accountability.
If you're hungry for a challenge and thrive in a people-first, fast-moving environment, you're exactly who we're looking for.
What You'll Do
As a District Manager, you'll oversee operations for five to seven Domino's locations, leading restaurant management teams to deliver operational excellence, grow sales, and build strong, motivated teams.
You'll be the driving force ensuring each store meets performance goals and adheres to Pizza Tigers' operational standards and financial controls. Your leadership will inspire teams, elevate guest experience, and foster a culture of growth, accountability, and fun.
* Lead and develop store managers to achieve sales, service, and profitability targets.
* Monitor and manage store performance, ensuring consistency with Domino's operational standards.
* Analyze financial data and implement strategies to improve profitability.
* Recruit, coach, and develop high-performing teams.
* Enforce policies, procedures, and best practices for safety, quality, and customer service.
* Promote a positive culture across all locations.
Qualifications
What You Bring
* Bachelor's degree and/or 3+ years' experience as a District Manager or Multi-unit Operator in the restaurant industry.
* Proven success managing operations in a fast-paced, dynamic environment.
* Exceptional leadership, team-building, and communication skills.
* Strong financial acumen and performance management expertise.
* A clean driving and criminal record.
Additional Information
Why Join Us
* Competitive salary, performance bonus, and benefits package.
* The opportunity to lead and grow within a thriving, expanding brand.
* A supportive culture that values development, teamwork, and results.
* Comprehensive training programs and career advancement pathways.
At Domino's - and with Pizza Tigers - we're proud to be the #1 pizza company in the world. With your leadership, we'll continue to set the standard for excellence across our markets.
This job description is not intended to list all duties and responsibilities. Pizza Tigers, LLC reserves the right to modify the scope of the role at any time.
$30k-67k yearly est. 60d+ ago
Service Champion
Taco Bell 4.2
Baltimore, MD job
Job Description
Description-TEAM MEMBER
Live Más with a career at Taco Bell! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be apart of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the perfect place to learn, grow and succeed!
We offer the following :
A commitment to promote from within
Training and mentorship programs
Tuition reimbursement and scholarship opportunities
Reward and recognition culture
Competitive Pay
Flexible schedules- day, night, evening, and late night shifts
Eligibility to accrue paid vacation time
Career advancement and professional development opportunities
Medical benefits
Health and Wellness programs
401K plan with 6% match
PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
Mas Earth! Commitment to a sustainable future.
The responsibilities of the team member will include:
Interaction with customers: receiving orders, processing sales and monies, and managing customer issues.
Preparation of products.
Maintaining quality of product.
Monitoring all service equipment.
Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
Must be at least 16 years of age
Accessibility to dependable and reliable transportation
Excellent communication skills, management/leadership and organizational skills.
Physical dexterity required (the ability to move up to 45 lbs. from one area to another).
Attendance and Punctuality a must
Operating of cash register as needed and making change for other cashiers.
Basic Math skills
Complete training certification
Enthusiasm and willing to learn
Team player
Commitment to customer satisfaction
Have a strong work ethic
The range for this role is $11-$22/hour. Compensation may vary based on geographic location and experience.
$11-22 hourly 18d ago
Food Preparation Specialist
McDonald's 4.4
McDonald's job in Bel Air South, MD
Why You'll Love Working Here: We're a locally owned McDonald's organization that values respect, dependability, and teamwork. Our restaurants are places where you can learn new skills, feel supported, and be part of a team that cares about doing things the right way.
Here's what we offer:
* Flexible, predictable schedules that fit around your life
* A team-first culture where your voice is heard and your ideas matter
* Recognition and celebration for great work and milestones
* Hands-on training and clear growth paths-we'll teach you everything you need to succeed
* Growth opportunities where you'll learn valuable skills in leadership, adaptability, communication, and business management-skills that can serve you wherever your career takes you
* Educational benefits through Archways to Opportunity, including:
* Free high school diploma program
* College tuition assistance
* English language learning
* Career advising and development resources
* Exclusive education partnership with Colorado Technical University (CTU)
* Employees and family members can earn associate, bachelor's, or master's degrees with reduced or fully covered tuition
* Flexible, online programs designed for working adults
* Locally owned and operated-your work directly supports our community
Here, your effort counts, your learning is valued, and your growth is supported-whether you stay a year or build your career with us.
What You'll Do
As a Food Preparation Specialist, you bring the McDonald's menu to life. You'll cook and assemble food safely, accurately, and efficiently-making sure every item served is hot, fresh, and meets our standards for quality. You'll work closely with the service team to keep food flowing, guests happy, and the kitchen running smoothly.
Your Day Might Include:
* Preparing and cooking menu items according to McDonald's food safety and quality standards
* Assembling sandwiches, fries, and breakfast items quickly and accurately
* Maintaining a clean, organized, and food-safe work area
* Communicating with service team members to ensure orders are correct and on time
* Checking product quality and managing holding times
What You'll Bring (and Learn):
You bring a strong work ethic, dependability, and attention to detail. If you enjoy learning about how food is safely prepared, cooked, and served hot and fresh, you'll help build a reliable kitchen team that delivers consistent quality and speed every time.
Practical Benefits of the Role:
* Learn real cooking and food safety skills you can use anywhere
* Build organization and multitasking skills in a fast-paced environment
* Enjoy flexible scheduling and consistent work routines
* Earn reliable, consistent pay with chances to take on more responsibility
* Work as part of a supportive, team-driven environment
About Us:
This position is with an independent franchisee of McDonald's restaurants located in Delaware and Maryland. Dukart Management owns a license to use McDonald's logos and food products in operating its restaurants, but it is a separate company and employer from McDonald's USA. As your employer, Dukart Management is solely responsible for all employment matters at its restaurants, including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald's USA has no control over these employment matters and will not receive or be involved in your employment application or hiring decisions.
Known for its commitment to quality, customer service, and people development, Dukart Management operates several McDonald's restaurants in the region and strives to provide a supportive, growth-oriented workplace. The company is also dedicated to positively impacting the local communities where it operates.
* -
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
$24k-31k yearly est. 54d ago
Leadership Role
Chick-Fil-A 4.4
Easton, MD job
.
A Restaurant Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Leaders lead by example and set the tone that others will follow.
Position Type:
Full-time and Part-time
Our Benefits Include:
A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
Team Leader Responsibilities:
Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
Offer immediate and respectful response to Guest's needs
Assist in training of new hires, set the tone for a shift, and act as a role model for our team
Be a friendly, encouraging team player
Open and/or close, lead shifts, key holder
Count drawers and finalize day
Excellent communication skills, both written and spoken
Qualifications and Requirements:
Smile
Create and Maintain Eye Contact
Speak Enthusiastically
Make Emotional Connections with Guests
Reliable transportation
Ability to work in a fast-paced environment
Strong people skills with a desire to serve Team Members
Strong commitment to superior customer service
Ability to manage Team Member behavioral and performance issues
Ability to work in a team environment with shared ownership and responsibility
Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Most Chick-fil-A Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Work schedule
Weekend availability
$28k-43k yearly est. 60d+ ago
Maintenance Manager - McDonald's Restaurants
McDonald's 4.4
McDonald's job in Springfield, VA
The Maintenance Manager is responsible for ensuring all restaurant equipment, building systems, and facilities are operating at peak performance. This includes diagnosing, repairing, and maintaining specialized foodservice equipment such as Taylor and Carpigiani shake/sundae machines, Garland grills, Henny Penny equipment, and Frymaster vats. The role requires a hands-on, safety-first approach and a commitment to minimizing downtime to keep operations running smoothly.
Key Responsibilities
Equipment Maintenance & Repair
* Troubleshoot, repair, and maintain:
* Taylor and Carpigiani shake & sundae machines
* Garland grills
* Henny Penny pressure fryers and hot holding cabinets
* Frymaster fry vats and filtration systems
* Perform preventative maintenance schedules to manufacturer standards.
* Ensure compliance with McDonald's corporate equipment maintenance protocols.
Facility & General Maintenance
* Respond promptly to equipment breakdowns to reduce operational disruptions.
* Perform light plumbing, electrical, HVAC, and general building repairs as needed.
* Maintain tools, parts inventory, and service records.
Safety & Compliance
* Follow OSHA, health department, and McDonald's safety guidelines.
* Document all repairs and preventive maintenance activities.
* Recommend process or equipment improvements to reduce future breakdowns.
Qualifications
Required Skills & Experience
* 2+ years of maintenance experience, preferably in quick-service restaurants or commercial kitchens.
* Demonstrated ability to repair and maintain Taylor, Carpigiani, Garland, Henny Penny, and Frymaster equipment.
* Strong troubleshooting skills for mechanical, electrical, and refrigeration systems.
* Ability to read and interpret technical manuals and wiring diagrams.
* Basic computer skills for maintenance logging and equipment updates.
Preferred
* EPA Section 608 Certification (Refrigeration).
* Previous McDonald's equipment maintenance experience.
Core Competencies
* Problem Solving: Quickly identifies issues and implements solutions.
* Time Management: Prioritizes repairs to minimize downtime.
* Communication: Keeps managers informed of maintenance status and timelines.
* Customer Focus: Understands the importance of operational equipment for great customer service.
Physical Requirements
* Ability to lift 50+ lbs, work on ladders, and perform tasks in hot/cold environments.
* Standing, bending, and kneeling for extended periods.
Compensation & Benefits
* Competitive pay based on experience.
* Health, dental, and vision benefits.
* Paid time off and holidays.
* Training and growth opportunities within the organization.
This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.