Do you enjoying talking with people? Do you enjoy cleaning? Then we have the job for you! McDonald's is in search of folks that will ensure our guests are greeted with a smile, in a safe and clean lobby as we prepare for Take-Out. We will provide all PPE (Personal Protective Equipment) for the employee.
Job responsibilities will include welcoming our guests to McDonald's, cleaning and sanitizing all high touch point areas every 30 minutes to ensure our guests have a safe restaurant to visit and assisting with pouring drinks from the Self-Service Beverage area.
We are looking to staff this position from 7 a.m. to 7 p.m. Starting pay $12.00
$12 hourly 60d+ ago
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Analyst - Customer Care Data & Insights
Wendy's 4.3
Dublin, OH jobs
Why Wendy's When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you!
The Customer Care Data & Insights Analyst is responsible for making sense of data and translating raw information into actionable insights that drive business decisions. The analyst will collect, clean and analyze data from various sources, identify trends and patterns, and communicate findings to key stakeholders. This role supports the Customer Care team through the creation of dashboards, scorecards, and ad hoc reports, and collaborates with internal partners to ensure seamless data flow and accurate insights. Strong analytical skills, attention to detail, and a strategic mindset are key.
Responsibilities
* Monitor and analyze Customer Care data and trends, escalating key insights or anomalies to Customer Care leadership and relevant stakeholders.
* Build and maintain dashboards, scorecards, and business review materials that provide clarity into brand performance and customer sentiment.
* Create and manage ad hoc reports to support leadership and cross-functional needs, utilizing data visualization tools to design clear, impactful internal reporting.
* Ensure data integrity within the CRM platform by maintaining categorization accuracy, product list updates, and identifying duplicate concerns.
* Partner with IT and data teams to establish and maintain data integrations between platforms.
* Propose and implement improvements to existing reporting structures and visualization approaches.
What we expect from you
* Education: Bachelors Degree or equivalent experience; B.A. in Business, Communications, Technology, Data Analytics, Computer Science, or related field is preferred.
* 3+ years of experience in data analysis, reporting, or business intelligence roles
* Proficiency in data visualization platforms such as PowerBI or similar, and experience working with CRM platforms.
* Strong attention to detail with proven ability to maintain data integrity or accuracy.
* Excellent written communication skills to present data clearly to both technical and non-technical audiences
Expected Work Location (In Office): It is expected that you will primarily perform work atthe Wendy's Restaurant Support Center (1 Dave Thomas Blvd, Dublin, OH 43017), as designated by the Company. You are required to work in the office at least 4 days a week.
Wendy's was built on the premise, "Quality is our Recipe," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.
The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 7.5% of annualized base salary, based on actual company and personal performance.
Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, ***********************
NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.
Education: High School Diploma/GED
Travel: 5%
Pay Range: $26.92 - $45.67 Hr.
Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.
$25k-34k yearly est. 60d+ ago
Team Manager
Panera Bread Co 4.3
Marietta, OH jobs
Our Panera cafes are upscale, friendly cafes which feature freshly baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages. We're known for our artisan breads, quality soups, salads and sandwiches, resulting in a grease and alcohol-free environment for our team members.
No Fryers and No Late Nights.
We take pride in every aspect of our work and perform it with energy and enthusiasm. We need strong team players, with a commitment to serving our guests and creating the warm and friendly atmosphere that Panera is known for.
As a TeamManager you will support operational excellence and strive to consistently exceed customer expectations. You will take the lead, with responsibilities that range from assisting customers to supporting the entire bakery-cafe team. You will inspire associates to have fun while delivering a great guest experience.
What else is in it for you? A lot! Competitive pay, meal discounts, insurance options, daily pay program*, career growth opportunities and flexible scheduling. We're passionate about you and want you on our team!
* Daily Pay is not available in the State of California
* Physical Standards: Ability to stand and exert mobility in a fast-pace environment for up to six (6) hours in length; frequent reaching, bending, squatting and stooping; ability to safely lift and carry up to 30 pounds repetitively
For a copy of Flynn Group's Workplace Privacy Notice, please visit
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$32k-57k yearly est. 60d+ ago
Chick-fil-A Beavercreek Customer Service Team
Chick-Fil-A-Beavercreek 4.4
Dayton, OH jobs
Job DescriptionChick-fil-A of Beavercreek is looking for Team Members who excel at Customer Service to work in a fast paced, high-energy environment and provide outstanding customer service. We offer competitive wages for both Part-Time OR Full-Time and promise to provide a fun and healthy work environment.
We are always looking for great people to staff our two locations, both inside the Fairfield Commons Mall and our freestanding location on North Fairfield Road. Not only are we one of the top Chick-fil-As in the whole country, but we also like to grow our Team Members for their work at Chick-fil-A and beyond. We are experiencing amazing growth, so we are bringing in the best people the industry has to offer... thats YOU!
Our Customer Service team members are responsible for providing an exceptional dining experience for everyone they serve. We will provide all the necessary training for you to excel at your role, but also learn special skills to establish a great guest connection. A cheerful attitude, along with a desire to get things done as a Team, is key to success.
Benefits include:
Competitive wages
Flexible hours
Closed EVERY Sunday
Free break food while working
Free online college degrees through Point University
Scholarship program in place
Available health, dental and vision insurance / 401k (for FT)
Leadership opportunities available
Excellent training / no experience necessary
We are looking for applicants who exhibit the following qualities:
Hard working
Focused
Team player
Passionate
Initiator
Dependable
Ability to multi-task
Chick-fil-A of Beavercreek promises to provide an environment that promotes community and friendships, respect, growth opportunities, and feedback. In return, our team members promise to work with a heart of service, ownership, integrity and with a growth mindset. These are the core values our business thrives on and strives to illustrate in our daily interactions.
Service: Kindness, Generosity, Willingness, Friendliness, Hands and Feet
Ownership: Attentive, Aware, Proactive, Productive, Responsible
Integrity: Character, Honesty, Principled, Honorable, Dependable
Learning: Inventive, Curious, Teachable, Disciplined, Intentional
Chick-fil-A of Beavercreek is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other protected class.
keywords: FOH, cashier, customer service, hospitality, server, host, carry out
$20k-27k yearly est. 11d ago
Team Leader
Chick-Fil-A Grandview Yard 4.4
Columbus, OH jobs
Description Our Restaurant is looking for Leaders who have a passion for excellence and for serving others. A Team Leader influences our ability to create remarkable experiences for every guest and is a crucial part of our team. Along with a competitive paycheck, you will work in an empowering environment where you will develop valuable business and people skills. You will be coached and supported as a valuable part of a High Performance Leadership Team.
The role of a Team Leader is to pursue operational excellence during their shift, show CARE and hospitality toward guests, maintain the highest standards of integrity and food safety, and act as a role model for the team. More Requirements/Responsibilities Qualifications:
• Excellent Communication skills, both written and verbal
• Consistency and Reliability
• Exceptional Responsibility
• Positive Attitude
• Exhibits and Promotes Teamwork
• Passion for Serving and Helping Others
Responsibilities:
• Minimum availability of 20 hours per week and at least 3 shifts
• At least 12 month employment commitment, with opportunities for advancement.
• Excellence in daily Operations of a high-volume, fast-paced restaurant
• Respectful and Immediate response to guest needs
• Take Initiative and Work Efficiently
• Accurately count register drawers, with integrity
• Coach fellow team members
• Take and Assemble Catering Orders
• Follow Food Safety and Cleanliness Guidelines
Join the top-rated brand in the industry and gain experience with a growing business: apply today!
Successful applicants must be able work on their feet for several hours at a time and lift potentially heavy objects when necessary.
Job opportunities are generally offered as full time or part time.
Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager or assistant manager is preferred, but not required. Special Instructions Apply now!
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$22k-29k yearly est. 60d+ ago
Team Leader
Chick-Fil-A 4.4
Columbus, OH jobs
At Chick-fil-A, we are seeking developed leaders to support the business. Team Leaders will oversee Team Members in the development of the business and in the continual pursuit of "Operational Excellence" while creating a positive work culture. Team Leaders are tasked with ensuring we are meeting and exceeding our high goals and standards. Perks of being a Team Leader include flexible hours, competitive pay, and a positive atmosphere! This location is a Chick-fil-A, Inc.-operated location. Team Members at this location are employed by COR Restaurant Services, LLC, a wholly owned subsidiary of Chick-fil-A, Inc.
Responsibilities
* Exhibit knowledge of operational policies and procedures.
* Demonstrate knowledge of the brand, products, and promotions.
* Works with Interim Managers to ensure appropriate daily and restaurant staffing levels.
* Must be an excellent coach, communicator, and team builder.
* Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks.
* Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
* Follow sanitation and safety procedures.
* Maintain consistent attendance and punctuality.
Requirements
* Ability to handle multiple tasks at once.
* Able to stand for prolonged periods, walk, bend, kneel, squat, and lift heavy objects, as needed.
* Team-oriented, adaptable, dependable, and strong work ethic.
* Positive attitude.
* Experience as a leader in the customer service and/or production environment
* Proven ability to lead in quick paced environments as part of a team.
* Treats others with honor, dignity, and respect.
Benefits
* Sick time or paid leave in jurisdictions where mandated
* Excellent career advancement opportunities
* Remarkable Futures Scholarship opportunities
* 100% Employer-paid Employee Assistance Program for Team Members and their Dependents
* Employer-subsidized Medical/Rx insurance, dental insurance, and vision insurance for full-time Team Members and their Dependents
* Optional voluntary life insurance for full-time Team Members with premiums paid via payroll deduction
* 401(k) retirement plan with up to 5% Employer-paid matching contribution for Team Members 21 or older who have completed 1 year of service with a minimum of 1,000 hours worked in the applicable 12 month period, or who have completed 3 consecutive years of service (reduces to 2 consecutive years of service in 2025) with a minimum of 500 hours worked in each consecutive 12-month period
* Free meal benefits based on scheduled hours
* Closed on Sundays
This job posting is for an opportunity with COR Restaurant Services, LLC ("COR
Services"), a wholly owned subsidiary of Chick-fil-A, Inc. COR Services is an
equal opportunity employer and does not discriminate in employment decisions
based upon any status, classification, or factor protected by federal, state,
or local law. COR Services will make reasonable accommodation(s) for qualified
individuals with a disability and for sincerely held religious beliefs in
accordance with all legal requirements. Any applicant requiring a reasonable
accommodation should contact the hiring manager.
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
$22k-29k yearly est. 11d ago
Team Leader
Chick-Fil-A 4.4
Deer Park, OH jobs
A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.
Position Type:
* Full-time and Part-time
Our Benefits Include:
* A fun work environment where you can positively influence others
* Flexible scheduling (and closed on Sundays)
* Learning first-hand from an experienced Operator and Restaurant Leaders
* Intentional growth and development to help you reach your professional goals
* Scholarship opportunities
* Competitive pay
Team Leader Responsibilities:
* Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
* Offer immediate and respectful response to Guest's needs
* Assist in training of new hires, set the tone for a shift, and act as a role model for our team
* Be a friendly, encouraging team player
* Open and/or close, lead shifts, key holder
* Count drawers and finalize day
* Excellent communication skills, both written and spoken
Qualifications and Requirements:
* Smile
* Create and Maintain Eye Contact
* Speak Enthusiastically
* Make Emotional Connections with Guests
* Reliable transportation
* Ability to work in a fast-paced environment
* Strong people skills with a desire to serve Team Members
* Strong commitment to superior customer service
* Ability to manageTeam Member behavioral and performance issues
* Ability to work in a team environment with shared ownership and responsibility
* Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Most Chick-fil-A Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
$22k-29k yearly est. 11d ago
Team Leader
Chick-Fil-A 4.4
Troy, OH jobs
A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.
Position Type:
* Full-time and Part-time
Our Benefits Include:
* A fun work environment where you can positively influence others
* Flexible scheduling (and closed on Sundays)
* Learning first-hand from an experienced Operator and Restaurant Leaders
* Intentional growth and development to help you reach your professional goals
* Scholarship opportunities
* Competitive pay
Team Leader Responsibilities:
* Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
* Offer immediate and respectful response to Guest's needs
* Assist in training of new hires, set the tone for a shift, and act as a role model for our team
* Be a friendly, encouraging team player
* Open and/or close, lead shifts, key holder
* Count drawers and finalize day
* Excellent communication skills, both written and spoken
Qualifications and Requirements:
* Smile
* Create and Maintain Eye Contact
* Speak Enthusiastically
* Make Emotional Connections with Guests
* Reliable transportation
* Ability to work in a fast-paced environment
* Strong people skills with a desire to serve Team Members
* Strong commitment to superior customer service
* Ability to manageTeam Member behavioral and performance issues
* Ability to work in a team environment with shared ownership and responsibility
* Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Most Chick-fil-A Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
$22k-29k yearly est. 11d ago
Team Lead(02227) - 680 Corylus Dr
Domino's Pizza 4.3
Pataskala, OH jobs
Our business is growing!! Domino's Pizza is looking for team leads! Earn $13-$14/hr while working with us as a Team Lead. Don't forget about those growth opportunities! Our team leads can become assistants or even general managers through training! We need adaptable, self-motivated teammates, and passionate about excellent customer service and superior products. Work a flexible schedule and find growth opportunities around every corner!
The Super Star we're looking for will possess the following:
* At least 18 years of age
* A winning smile, great attitude and customer focused personality
* Excellent attendance & punctuality
* Basic math & money skills
* Ability to work in a fast-paced environment
* Ability to run a shift 3 times per week
Are you ready to be part of the action and a key person in providing a delicious and delightful pizza experience in your community? As a large franchise, we have many opportunities and possibilities with stores of various sizes and locations. Our stores can provide a fast paced, fun, and exciting workplace. Domino's Pizza is the #1 pizza company in the world! With your help we can be number one in every neighborhood!
REQUIREMENTS
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
Qualifications
* Customer service: 2 years (Preferred)
* Restaurant: 1 year (Preferred)
* US work authorization (Preferred)
Additional Information
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Report job
your information will be kept confidential according to EEO guidelines.
$13-14 hourly 8d ago
Team Lead(02669) - 520 West Main St
Domino's Pizza 4.3
Louisville, OH jobs
Team Lead Salary $13 - $14 an hour Our business is growing!! Domino's Pizza is looking for team leads! Earn $13-$14/hr while working with us as a Team Lead. Don't forget about those growth opportunities! Our team leads can become assistant or even general managers through training!
We need teammates who are adaptable, self-motivated, and passionate about excellent customer service and superior products. Work a flexible schedule and find growth opportunities around every corner!
The Super Star we're looking for will possess the following:
* At least 18 years of age
* A winning smile, great attitude and customer focused personality
* Excellent attendance & punctuality
* Basic math & money skills
* Ability to work in a fast-paced environment
* Ability to run a shift 3 times per week
Are you ready to be part of the action and a key person in providing a delicious and delightful pizza experience in your community? As a large franchise, we have many opportunities and possibilities with stores of various sizes and locations. Our stores can provide a fast paced, fun, and exciting workplace. Domino's Pizza is the #1 pizza company in the world! With your help we can be number one in every neighborhood!
REQUIREMENTS
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
Qualifications
* Customer service: 2 years (Preferred)
* Restaurant: 1 year (Preferred)
* US work authorization (Preferred)
Additional Information
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Report job
your information will be kept confidential according to EEO guidelines.
$13-14 hourly 9d ago
Team Leader
Jack In The Box, Inc. 3.9
Cincinnati, OH jobs
Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all JIB procedures, systems and standards.
Guest Expectations
Well-Trained
* (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.
* Trains and coaches team members using the Guest Expectations training materials.
* Models being calm and productive during busy times.
* Coaches team members to ensure they are knowledgeable on job requirements.
Neat and Well-Groomed
* (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when noncompliant.
* Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled.
Friendly
* (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. ? Coaches team members on having a positive, friendly attitude and behaviors.
* Models and coaches team members on the JIB Hospitality Model. Well-Staffed
* (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis.
* Helps with order taking and cashiering during busy times.
* Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive.
* Encourages team members to ask for help, when necessary, to meet guests' needs.
* Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
* (Food Quality) Monitors quality to ensure the food looks and tastes great, and is of high quality.
* Models and monitors food presentation and coaches team members when necessary.
* Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary.
Consistent and Quick Service
* (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same.
* Leads and coaches team on how to provide consistent, fast service.
* Helps with order taking and cashiering during busy times.
Order Accuracy
* (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards.
* Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the process. Does not dismiss errors.
* Holds employees accountable to minimal order errors and re-trains them as needed.
Food Safety
* (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures.
* Follows all hand washing and glove procedures.
* Completes the Food Safety Checklist each shift
It's All About
Brand Ambassador
* Has passion for the business and pride in Jack in the Box.
* Inspires team members to embrace the brand.
* Is proud to represent Jack in the Box.
Focus on the Guest
* Treats guests and employees with care and respect.
* Is passionate about serving the guest.
* Steps in to help employees when necessary.
* Has a happy, friendly personality that is engaging to both the guest and other employees.
* Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communication and addresses them proactively.
* Handles guest complaints -says "Yes" to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest.
* Inspires team to take care of guests and make them the number one priority.
Team Skills
* Treats all employees with care and respect.
* Is a good team player and leader.
* Has a positive can-do attitude.
* Is dependable and reliable.
* Is willing to help others.
* Keeps calm and does not show signs of stress.
* Is open and willing to work with and lead people of all backgrounds.
* Ensures the team provides quick service while maintaining a calm environment.
* "Manages the floor"- coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws.
Commitment
* Thrives in a fast-paced, high energy, team environment.
* Performs professionally during difficult situations and/or high volume times.
* Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean.
* Takes corrective action to resolve issues that could jeopardize food safety or food quality.
* Is flexible and changes direction based on the needs of the business.
* Works with a sense of urgency.
* Knows and trains others on the products and menu.
* Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable.
* Takes accountability for cash management and handling during their shift.
* Is meticulous in following and managing to Jack in the Box policies and standards.
Front of Restaurant
Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service(Dine In/Drive-Thru)
* Immediately acknowledges and welcomes guests.
* Takes and clarifies orders, assists guests with menu selection as appropriate.
* Enters order in POS system, collects money, and makes change.
* Always thanks guest upon completion of order taking.
* Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests.
* Maintains cleanliness and stocking of work area.
Interior
* Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
* Cleans and stocks restrooms.
* Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
* Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness.
Exterior
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board).
* Cleans drive-thru and dump
Back of Restaurant
Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Grill
* Reads grill video monitor to prepare ordered products.
* Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds.
* Discards ingredients/products that have expired or don't meet quality standards.
* Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment.
Assembly
* Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
* Discards ingredients/products that have expired or don't meet quality standards.
Prep
* Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
* Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards.
* Visually checks and inspects all ingredients for freshness.
* Measures, assembles, and prepares ingredients for various products according to product mix information.
Fryer
* Reads fryer video monitor prepare ordered products.
* Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin.
* Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.
Interior
* Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
* Washes and sanitizes dishes and utensils by hand or using dishwasher.
* Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
* Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
* Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness.
Exterior
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash cans, and cleans miscellaneous exterior items (i.e. -drive-thru menu board).
* Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness.
Receiving & Storage
* Receives and stores products on delivery following established procedures.
*
QUALIFICATIONS:
Experience - 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1 year supervisory experience in a restaurant or retail customer service environment.
Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior.
Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors.
REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.
$29k-54k yearly est. 10d ago
Team Lead(02178) - 6430 Winchester Blvd
Domino's Pizza 4.3
Canal Winchester, OH jobs
Our business is growing!! Domino's Pizza is looking for team leads! Earn $13-$14/hr while working with us as a Team Lead. Don't forget about those growth opportunities! Our team leads can become assistant or even general managers through training! We need teammates who are adaptable, self-motivated, and passionate about excellent customer service and superior products. Work a flexible schedule and find growth opportunities around every corner!
The Super Star we're looking for will possess the following:
* At least 18 years of age
* A winning smile, great attitude and customer focused personality
* Excellent attendance & punctuality
* Basic math & money skills
* Ability to work in a fast-paced environment
* Ability to run a shift 3 times per week
Are you ready to be part of the action and a key person in providing a delicious and delightful pizza experience in your community? As a large franchise, we have many opportunities and possibilities with stores of various sizes and locations. Our stores can provide a fast paced, fun, and exciting workplace. Domino's Pizza is the #1 pizza company in the world! With your help we can be number one in every neighborhood!
REQUIREMENTS
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
Qualifications
* Customer service: 2 years (Preferred)
* Restaurant: 1 year (Preferred)
* US work authorization (Preferred)
Additional Information
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Report job
your information will be kept confidential according to EEO guidelines.
$13-14 hourly 9d ago
Team Leader
Chick-Fil-A 4.4
Carlisle, OH jobs
A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.
Position Type:
* Full-time and Part-time
Our Benefits Include:
* A fun work environment where you can positively influence others
* Free accredited online college degree programs through Point University.
* Flexible scheduling (and closed on Sundays)
* Learning first-hand from an experienced Operator and Restaurant Leaders
* Intentional growth and development to help you reach your professional goals
* Scholarship opportunities
* Health Insurance coverage (full time.)
* Competitive pay
Team Leader Responsibilities:
* Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
* Offer immediate and respectful response to Guest's needs
* Assist in training of new hires, set the tone for a shift, and act as a role model for our team
* Be a friendly, encouraging team player
* Open and/or close, lead shifts, key holder
* Count drawers and finalize day
* Excellent communication skills, both written and spoken
Qualifications and Requirements:
* Smile
* Create and Maintain Eye Contact
* Speak Enthusiastically
* Make Emotional Connections with Guests
* Reliable transportation
* Ability to work in a fast-paced environment
* Strong people skills with a desire to serve Team Members
* Strong commitment to superior customer service
* Ability to manageTeam Member behavioral and performance issues
* Ability to work in a team environment with shared ownership and responsibility
* Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Most Chick-fil-A Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
$22k-29k yearly est. 11d ago
Team Leader
Chick-Fil-A 4.4
Cincinnati, OH jobs
A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.
Position Type:
* Full-time and Part-time
Our Benefits Include:
* A fun work environment where you can positively influence others
* Flexible scheduling (and closed on Sundays)
* Learning first-hand from an experienced Operator and Restaurant Leaders
* Intentional growth and development to help you reach your professional goals
* Scholarship opportunities
* Competitive pay
Team Leader Responsibilities:
* Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
* Offer immediate and respectful response to Guest's needs
* Assist in training of new hires, set the tone for a shift, and act as a role model for our team
* Be a friendly, encouraging team player
* Open and/or close, lead shifts, key holder
* Count drawers and finalize day
* Excellent communication skills, both written and spoken
Qualifications and Requirements:
* Smile
* Create and Maintain Eye Contact
* Speak Enthusiastically
* Make Emotional Connections with Guests
* Reliable transportation
* Ability to work in a fast-paced environment
* Strong people skills with a desire to serve Team Members
* Strong commitment to superior customer service
* Ability to manageTeam Member behavioral and performance issues
* Ability to work in a team environment with shared ownership and responsibility
* Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Most Chick-fil-A Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Chick-fil-A - Anderson
8598 Beechmont Ave, Cincinnati, OH, 45255
$22k-29k yearly est. 11d ago
Team Leader
Chick-Fil-A 4.4
Beachwood, OH jobs
Previous experience as a leader in the restaurant industry is preferred. At Chick-fil-A, we are seeking developed leaders to support the business. Team Leaders will oversee Team Members in the development of the business and in the continual pursuit of "Operational Excellence" while creating a positive work culture. Team Leaders are tasked with ensuring we are meeting and exceeding our high goals and standards. Perks of being a Team Leader include flexible hours, competitive pay, and a positive atmosphere! This location is a Chick-fil-A, Inc.-operated location. Team Members at this location are employed by COR Restaurant Services, LLC, a wholly owned subsidiary of Chick-fil-A, Inc.
Responsibilities
* Exhibit knowledge of operational policies and procedures.
* Demonstrate knowledge of the brand, products, and promotions.
* Works with Interim Managers to ensure appropriate daily and restaurant staffing levels.
* Must be an excellent coach, communicator, and team builder.
* Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks.
* Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
* Follow sanitation and safety procedures.
* Maintain consistent attendance and punctuality.
Requirements
* Ability to handle multiple tasks at once.
* Able to stand for prolonged periods, walk, bend, kneel, squat, and lift heavy objects, as needed.
* Team-oriented, adaptable, dependable, and strong work ethic.
* Positive attitude.
* Experience as a leader in the customer service and/or production environment
* Proven ability to lead in quick paced environments as part of a team.
* Treats others with honor, dignity, and respect.
Benefits
* Sick time or paid leave in jurisdictions where mandated
* Excellent career advancement opportunities
* Remarkable Futures Scholarship opportunities
* 100% Employer-paid Employee Assistance Program for Team Members and their Dependents
* Employer-subsidized Medical/Rx insurance, dental insurance, and vision insurance for full-time Team Members and their Dependents
* Optional voluntary life insurance for full-time Team Members with premiums paid via payroll deduction
* 401(k) retirement plan with up to 5% Employer-paid matching contribution for Team Members 21 or older who have completed 1 year of service with a minimum of 1,000 hours worked in the applicable 12 month period, or who have completed 3 consecutive years of service (reduces to 2 consecutive years of service in 2025) with a minimum of 500 hours worked in each consecutive 12-month period
* Free meal benefits based on scheduled hours
* Closed on Sundays
This job posting is for an opportunity with COR Restaurant Services, LLC ("COR
Services"), a wholly owned subsidiary of Chick-fil-A, Inc. COR Services is an
equal opportunity employer and does not discriminate in employment decisions
based upon any status, classification, or factor protected by federal, state,
or local law. COR Services will make reasonable accommodation(s) for qualified
individuals with a disability and for sincerely held religious beliefs in
accordance with all legal requirements. Any applicant requiring a reasonable
accommodation should contact the hiring manager.
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
$23k-31k yearly est. 3d ago
Team Leader
Chick-Fil-A 4.4
North Olmsted, OH jobs
A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.
Position Type:
* Full-time and Part-time
Our Benefits Include:
* A fun work environment where you can positively influence others
* Flexible scheduling (and closed on Sundays)
* Learning first-hand from an experienced Operator and Restaurant Leaders
* Intentional growth and development to help you reach your professional goals
* Scholarship opportunities
* Competitive pay
Team Leader Responsibilities:
* Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
* Offer immediate and respectful response to Guest's needs
* Assist in training of new hires, set the tone for a shift, and act as a role model for our team
* Be a friendly, encouraging team player
* Open and/or close, lead shifts, key holder
* Count drawers and finalize day
* Excellent communication skills, both written and spoken
Qualifications and Requirements:
* Smile
* Create and Maintain Eye Contact
* Speak Enthusiastically
* Make Emotional Connections with Guests
* Reliable transportation
* Ability to work in a fast-paced environment
* Strong people skills with a desire to serve Team Members
* Strong commitment to superior customer service
* Ability to manageTeam Member behavioral and performance issues
* Ability to work in a team environment with shared ownership and responsibility
* Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Most Chick-fil-A Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
$23k-30k yearly est. 11d ago
Team Lead(02629) - 849 W Maple St
Domino's Pizza 4.3
Hartville, OH jobs
Team Lead Salary $13 - $14 an hour Our business is growing!! Domino's Pizza is looking for team leads! Earn $13-$14/hr while working with us as a Team Lead. Don't forget about those growth opportunities! Our team leads can become assistant or even general managers through training!
We need teammates who are adaptable, self-motivated, and passionate about excellent customer service and superior products. Work a flexible schedule and find growth opportunities around every corner!
The Super Star we're looking for will possess the following:
* At least 18 years of age
* A winning smile, great attitude and customer focused personality
* Excellent attendance & punctuality
* Basic math & money skills
* Ability to work in a fast-paced environment
* Ability to run a shift 3 times per week
Are you ready to be part of the action and a key person in providing a delicious and delightful pizza experience in your community? As a large franchise, we have many opportunities and possibilities with stores of various sizes and locations. Our stores can provide a fast paced, fun, and exciting workplace. Domino's Pizza is the #1 pizza company in the world! With your help we can be number one in every neighborhood!
REQUIREMENTS
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
Qualifications
* Customer service: 2 years (Preferred)
* Restaurant: 1 year (Preferred)
* US work authorization (Preferred)
Additional Information
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Report job
your information will be kept confidential according to EEO guidelines.
$13-14 hourly 13d ago
Team Lead(02685) - 155 Lincoln Way W
Domino's Pizza 4.3
Massillon, OH jobs
Team Lead Salary $13 - $14 an hour Our business is growing!! Domino's Pizza is looking for team leads! Earn $13-$14/hr while working with us as a Team Lead. Don't forget about those growth opportunities! Our team leads can become assistant or even general managers through training!
We need teammates who are adaptable, self-motivated, and passionate about excellent customer service and superior products. Work a flexible schedule and find growth opportunities around every corner!
The Super Star we're looking for will possess the following:
* At least 18 years of age
* A winning smile, great attitude and customer focused personality
* Excellent attendance & punctuality
* Basic math & money skills
* Ability to work in a fast-paced environment
* Ability to run a shift 3 times per week
Are you ready to be part of the action and a key person in providing a delicious and delightful pizza experience in your community? As a large franchise, we have many opportunities and possibilities with stores of various sizes and locations. Our stores can provide a fast paced, fun, and exciting workplace. Domino's Pizza is the #1 pizza company in the world! With your help we can be number one in every neighborhood!
REQUIREMENTS
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
Qualifications
* Customer service: 2 years (Preferred)
* Restaurant: 1 year (Preferred)
* US work authorization (Preferred)
Additional Information
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Report job
your information will be kept confidential according to EEO guidelines.
$13-14 hourly 9d ago
Team Lead(02280) - 1200 Jackson Pike
Domino's 4.3
Gallipolis, OH jobs
Team Lead Salary $13 - $14 an hour Our business is growing!! Domino's Pizza is looking for team leads! Earn $13-$14/hr while working with us as a Team Lead. Don't forget about those growth opportunities! Our team leads can become assistant or even general managers through training!
We need teammates who are adaptable, self-motivated, and passionate about excellent customer service and superior products. Work a flexible schedule and find growth opportunities around every corner!
The Super Star we're looking for will possess the following:
At least 18 years of age
A winning smile, great attitude and customer focused personality
Excellent attendance & punctuality
Basic math & money skills
Ability to work in a fast-paced environment
Ability to run a shift 3 times per week
Are you ready to be part of the action and a key person in providing a delicious and delightful pizza experience in your community? As a large franchise, we have many opportunities and possibilities with stores of various sizes and locations. Our stores can provide a fast paced, fun, and exciting workplace. Domino's Pizza is the #1 pizza company in the world! With your help we can be number one in every neighborhood!
REQUIREMENTS
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
Qualifications
Customer service: 2 years (Preferred)
Restaurant: 1 year (Preferred)
US work authorization (Preferred)
Additional Information
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Report job
your information will be kept confidential according to EEO guidelines.
$13-14 hourly 21h ago
Team Leader
Jack In The Box, Inc. 3.9
Beckett Ridge, OH jobs
Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all JIB procedures, systems and standards.
Guest Expectations
Well-Trained
* (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.
* Trains and coaches team members using the Guest Expectations training materials.
* Models being calm and productive during busy times.
* Coaches team members to ensure they are knowledgeable on job requirements.
Neat and Well-Groomed
* (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when noncompliant.
* Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled.
Friendly
* (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. ? Coaches team members on having a positive, friendly attitude and behaviors.
* Models and coaches team members on the JIB Hospitality Model. Well-Staffed
* (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis.
* Helps with order taking and cashiering during busy times.
* Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive.
* Encourages team members to ask for help, when necessary, to meet guests' needs.
* Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
* (Food Quality) Monitors quality to ensure the food looks and tastes great, and is of high quality.
* Models and monitors food presentation and coaches team members when necessary.
* Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary.
Consistent and Quick Service
* (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same.
* Leads and coaches team on how to provide consistent, fast service.
* Helps with order taking and cashiering during busy times.
Order Accuracy
* (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards.
* Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the process. Does not dismiss errors.
* Holds employees accountable to minimal order errors and re-trains them as needed.
Food Safety
* (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures.
* Follows all hand washing and glove procedures.
* Completes the Food Safety Checklist each shift
It's All About
Brand Ambassador
* Has passion for the business and pride in Jack in the Box.
* Inspires team members to embrace the brand.
* Is proud to represent Jack in the Box.
Focus on the Guest
* Treats guests and employees with care and respect.
* Is passionate about serving the guest.
* Steps in to help employees when necessary.
* Has a happy, friendly personality that is engaging to both the guest and other employees.
* Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communication and addresses them proactively.
* Handles guest complaints -says "Yes" to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest.
* Inspires team to take care of guests and make them the number one priority.
Team Skills
* Treats all employees with care and respect.
* Is a good team player and leader.
* Has a positive can-do attitude.
* Is dependable and reliable.
* Is willing to help others.
* Keeps calm and does not show signs of stress.
* Is open and willing to work with and lead people of all backgrounds.
* Ensures the team provides quick service while maintaining a calm environment.
* "Manages the floor"- coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws.
Commitment
* Thrives in a fast-paced, high energy, team environment.
* Performs professionally during difficult situations and/or high volume times.
* Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean.
* Takes corrective action to resolve issues that could jeopardize food safety or food quality.
* Is flexible and changes direction based on the needs of the business.
* Works with a sense of urgency.
* Knows and trains others on the products and menu.
* Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable.
* Takes accountability for cash management and handling during their shift.
* Is meticulous in following and managing to Jack in the Box policies and standards.
Front of Restaurant
Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service(Dine In/Drive-Thru)
* Immediately acknowledges and welcomes guests.
* Takes and clarifies orders, assists guests with menu selection as appropriate.
* Enters order in POS system, collects money, and makes change.
* Always thanks guest upon completion of order taking.
* Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests.
* Maintains cleanliness and stocking of work area.
Interior
* Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
* Cleans and stocks restrooms.
* Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
* Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness.
Exterior
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board).
* Cleans drive-thru and dump
Back of Restaurant
Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Grill
* Reads grill video monitor to prepare ordered products.
* Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds.
* Discards ingredients/products that have expired or don't meet quality standards.
* Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment.
Assembly
* Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
* Discards ingredients/products that have expired or don't meet quality standards.
Prep
* Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
* Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards.
* Visually checks and inspects all ingredients for freshness.
* Measures, assembles, and prepares ingredients for various products according to product mix information.
Fryer
* Reads fryer video monitor prepare ordered products.
* Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin.
* Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.
Interior
* Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
* Washes and sanitizes dishes and utensils by hand or using dishwasher.
* Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
* Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
* Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness.
Exterior
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash cans, and cleans miscellaneous exterior items (i.e. -drive-thru menu board).
* Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness.
Receiving & Storage
* Receives and stores products on delivery following established procedures.
*
QUALIFICATIONS:
Experience - 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1 year supervisory experience in a restaurant or retail customer service environment.
Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior.
Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors.
REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.