Mcdonalds crew member vs lead crew member

The differences between mcdonalds crew members and lead crew members can be seen in a few details. Each job has different responsibilities and duties. Additionally, a lead crew member has an average salary of $32,857, which is higher than the $26,648 average annual salary of a mcdonalds crew member.

The top three skills for a mcdonalds crew member include cleanliness, food orders and customer service. The most important skills for a lead crew member are drive-thru, customer service, and customer orders.

Mcdonalds crew member vs lead crew member overview

	Mcdonalds Crew Member	Lead Crew Member
Yearly salary	$26,648	$32,857
Hourly rate	$12.81	$15.80
Growth rate	14%	14%
Number of jobs	133,695	152,202
Job satisfaction	4	-
Most common degree	High School Diploma, 67%	Bachelor's Degree, 36%
Average age	23	23
Years of experience	-	-

What does a mcdonalds crew member do?

McDonald's crew members work in the kitchen of the company. The primary responsibilities of the crew members include food preparation, customer service, hygiene, and cleanliness. They see to it that every guest will be treated fast and in a friendly manner. It is part of their responsibilities to maintain the restaurant's purity and make it always inviting for friends, families, and their fellow employees. There are times when they are in the front counter to tend to the needs of the customers. Also, some of them work drive-thru.

What does a lead crew member do?

A lead crew member is responsible for supervising crew members during their tasks, ensuring that they provide the highest customer service to ensure customer satisfaction that would boost the business' reputation, generate revenues, and increase profitability. Lead crew members assist the team on food handling procedures for safe consumption, as well as reiterating the sanitary and hygienic standards during operations. A lead crew member must have excellent time-management and the ability to multitask, especially on serving customers on high volume days while performing administrative and clerical tasks as needed.

Mcdonalds crew member vs lead crew member salary

Mcdonalds crew members and lead crew members have different pay scales, as shown below.

	Mcdonalds Crew Member	Lead Crew Member
Average salary	$26,648	$32,857
Salary range	Between $20,000 And $35,000	Between $25,000 And $43,000
Highest paying City	Rochester, NY	-
Highest paying state	Oregon	-
Best paying company	Hudson Group	-
Best paying industry	Hospitality	-

Differences between mcdonalds crew member and lead crew member education

There are a few differences between a mcdonalds crew member and a lead crew member in terms of educational background:

	Mcdonalds Crew Member	Lead Crew Member
Most common degree	High School Diploma, 67%	Bachelor's Degree, 36%
Most common major	General Studies	Business
Most common college	-	-

Mcdonalds crew member vs lead crew member demographics

Here are the differences between mcdonalds crew members' and lead crew members' demographics:

	Mcdonalds Crew Member	Lead Crew Member
Average age	23	23
Gender ratio	Male, 41.5% Female, 58.5%	Male, 51.6% Female, 48.4%
Race ratio	Black or African American, 9.6% Unknown, 6.9% Hispanic or Latino, 18.6% Asian, 6.5% White, 57.5% American Indian and Alaska Native, 0.8%	Black or African American, 9.6% Unknown, 6.9% Hispanic or Latino, 18.6% Asian, 6.5% White, 57.5% American Indian and Alaska Native, 0.8%
LGBT Percentage	8%	8%

Differences between mcdonalds crew member and lead crew member duties and responsibilities

Mcdonalds crew member example responsibilities.

Prepare meats such as chicken beef and fish, also operate fryers to cook the food.
Run orders, take orders, operate a POS system, present customers with purchase food, handle cash, prepare food
Used commercial culinary equipment including espresso machine, commercial ovens and bread slicers.
Operate large-volume cooking equipment such as grills, deep-fat fryers.cook food according to instructions.
Cook food for all of McDonalds during breakfast and lunch rush hours.

Lead crew member example responsibilities.

Manage food preparation, maintain cleanliness and punctuality while effectively support customers in daily transactions with suggestive selling methods.
Demonstrate exceptional leadership and customer service skills while gaining solid understanding of retail operations and thorough knowledge of product line.
Maintain all database and POS systems to ensure they are up-to date.
Operate and maintain cooking equipment such as grills, deep fryers and griddles.
Maintain all databases, and POS systems, ensuring that they are up- to-date.
Used steamers and grills to prepare meals, as well as fryers and ovens.

Mcdonalds crew member vs lead crew member skills

Common mcdonalds crew member skills

Cleanliness, 51%
Food Orders, 29%
Customer Service, 11%
Customers Orders, 2%
Front Window, 1%
Food Products, 1%

Common lead crew member skills

Drive-Thru, 13%
Customer Service, 10%
Customer Orders, 8%
Customer Satisfaction, 6%
Customer Complaints, 6%
Food Quality, 6%

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Mcdonalds Crew Member vs Lead Crew Member

Updated January 8, 2025

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