As a Customer Service Representative working remotely in Texas, you'll be a part of creating and delivering amazing customer experiences while you also #experience TTEC, an award-winning employment experience and company culture. Our TTEC community is here for you as one dynamic, global family. Bringing smiles is what we do at TTEC for you and the customer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.$17.1 hourly3d ago
PT Retention Specialist - AIL
Part-Time Customer Retention Representative
Work From Home/ Remote work environment
The Customer Retention Department is responsible for conserving business on behalf of the Company. You'll be a vital part of a dedicated, professional team. Representatives play a key role in ensuring that customers who call in with the intention of cancelling are provided assistance in understanding the importance of keeping their coverage, as well as providing policy maintenance.
Summary Job Description:
We're looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented. As a Customer Retention Representative you'll handle inbound and outbound telephone calls with customers who are calling to cancel their insurance coverage and/or place calls to current policyholders regarding coverage, premium due, as well as other policy information. You'll answer questions about policy benefits and premiums and accurately document the information on the appropriate database. You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales. Friendly, casual work environment with excellent earning potential hourly wage plus bonus based on performance.
schedule
4 Weekdays - 5PM - 9PM or 10AM - 2PM & Saturdays - 8AM - Noon
Required Skills
Required
Knowledge, Skills, & Abilities:
Excellent oral and written communication
Superior customer service skills required friendly, efficient, good listener
Proficient use of the computer, keyboard functions and Microsoft Excel
Ability to work under pressure and multi-task
Excellent organization and time management skills
Must be detail-oriented with the ability to analyze information and make logical conclusions
Have a desire to learn and grow within the Company
Types 30 words per minute, pre-employment assessment required
Posting Date:
5/05/2021
Location:
Waco, Texas
RequiredPreferredJob Industries
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Sales Consultant Work From Home High Compensation
Must be authorized to work in the US, no work visas offered at this time
Experience The Difference
* Salespersons Dream Opportunity
* Best In Class Compensation & Incentives
* Exclusive & Diverse Lead Programs
* Full & Part-Time Opportunities Working Remotely
What We Do
We work in a unique market offering products and solutions to clients who are requesting our services.
The Difference
Join us as a solo entrepreneur or build an entire business. Finally, get paid what youre worth! As a part of our company, you will be mentored by an experienced manager who reached their own high level of success using the same tools and practices they will use to guide you.
Choose Your Path
Our Choose Your Path model was designed to support sales associates as they achieve their career goals. Whether you want to build your own team, focus on being a career agent, or your experience is a better fit for a wholesale model, we can offer a path to help you achieve the results you desire!
Own Your Career
We have sales associates who have made up to 6 and 7 figures utilizing our sales system. We provide best-in-class training, support, digital tools, and networking opportunities to help you take your business to the next level.
Who We Are
We provide sales associates with marketing campaigns that fill your schedule with clients who request information about our services every day. We have partnerships with household name brands to create opportunities that have never been seen in our industry before. In addition to offering exclusive prospects, we support our sales agents with tech tools such as our proprietary CRM which includes automated text/email campaigns, dialers, and more.
Requirements: Required *License (we will help you get your license) 1099 Income
Job Details: Full-Time or Part-Time | Commission Only
NO COLD CALLING. We have clients calling in every day and mailing in a request for our products. Must be motivated and must be able to control your own schedule.
No quotas! (you must have your own life insurance license or be able to pass a state exam to obtain one).
Opportunities:
* Exclusive leads from the comfort of your home
* Best compensation in class
* Huge initial training bonus based on performance Up to 30K
Ready for a Change?
Learn more about our full and part-time opportunities including remote work flexibility in your area.
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Once you apply, you will receive an email with next steps to take from the Regional Sales Manager instructing you to schedule your 15-minute phone interview.
We normally fill our positions within a few days after the phone interview, so if you feel this is for you, please apply now.
We look forward to speaking with you.
No agents success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work.$52k-90k yearly est.17d ago
