MCI World jobs in Tampa, FL

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're seeking enthusiastic and dependable Call Center Agents to support a variety of inbound and outbound customer service and sales projects for our diverse client base. In this role, you'll work evening shifts assisting customers with inquiries, making outbound calls to existing clients, resolving service-related issues, and promoting new products and services. If you're a strong communicator, eager to learn, and committed to reliability, this is a fantastic opportunity to launch your career with us. Our industry-leading training program and clear advancement paths such as Supervisor, Trainer and Operations Management ensure your growth and success. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Handle inbound and outbound calls professionally and efficiently Resolve customer issues on the first call through effective problem-solving Research and retrieve information across systems to support customer needs Accurately document and process claims and inquiries Guide customers through options to find the best solutions Follow scripts, policies, and procedures while using your training and resources Maintain confidentiality and handle personal information with care Escalate complex issues to the appropriate team members Stay current by attending training sessions and reviewing updates Adhere to attendance and scheduling expectations CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications 18 years of age or older High school diploma or equivalent Strong written and verbal communication skills Typing speed of at least 20 WPM Basic proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) Familiarity with Windows operating systems Dependable with excellent attendance and punctuality Skilled in troubleshooting and resolving customer concerns Customer-focused, empathetic, and patient Able to multitask, stay organized, and work independently Team-oriented with a passion for helping others Comfortable in a fast-paced, dynamic environment COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER: At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

A Little Quiz: What do Batman and Robin, Venus and Serena Williams, and Hermione and Harry all have in common? Answer: Each duo makes each other stronger. That's exactly the dynamic between an Orangetheory Studio Manager and Assistant Studio Manager (ASM). Together, they keep the studio thriving, combining strengths and supporting each other every step of the way. The Role: As our Assistant Studio Manager, you'll be the right hand to the Studio Manager, helping to create an exceptional, energetic fitness experience that members love. Whether you're helping with sales goals, making member connections, or running daily operations, you'll represent the Orangetheory brand, bringing the science-backed workout to life. Your day-to-day will include a little of everything: team support, member check-ins, onboarding, and organizing events-all while ensuring the studio stays clean, safe, and welcoming. If you're ready for a career with growth potential, or maybe even a role you'll stay in forever, Orangetheory has a community and environment like nowhere else. What You'll Do: Partner with the Studio Manager to make the studio efficient, successful, and fun Support sales efforts by connecting with potential members and hitting revenue goals Keep the studio clean, safe, and high-energy Help onboard, train, and support new team members Check-in with members, answer questions, and drive engagement in-studio events and challenges Generate new membership sales Ensure that all studio technology runs smoothly Meet new guest goals and inspire member referrals And of course, be ready to dive into other exciting opportunities as they come up! Perks & Benefits; FREE Orangetheory workouts Flexible schedules and fitness-casual dress code Paid time off, plus health, dental, vision, 401k, and more Paid Parental Leave Performance-based bonuses and a collaborative, supportive work environment Ongoing sales training and development Qualifications: Great communication and interpersonal skills Ability to multitask in a fast-paced environment Availability for “retail” hours, including weekends You're passionate about helping people reach their goals, and you have top-notch customer service skills You have an interest in growing your skills in sales, marketing, lead generation, social media, and client relationships A natural leader, you're able to motivate others and create a team-focused vibe You're open to “retail” hours-days, nights, and weekends If you're ready to be part of a passionate team that is creating an inspiring fitness community, we'd love to hear from you! Submit your resume and cover letter explaining why this role is perfect for you. Job Type: Full-time Disclaimers: This employment opportunity is with one of the largest independently owned and operated Orangetheory Fitness Franchise, OT Growth Partners. OT Growth Partners participates in the federal government's E-Verify Program. E-Verify Participation Right to Work OT Growth Partners provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated. EEO is the Law supplement OT Growth Partners is an Employment-at-Will Employer OTGPC Jobs That Make a Real Difference About Us Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours. Our Philosophy For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They'll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE. Diversity, Equity and Inclusion Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.

Be fit. Change lives. Have fun. If you mention fitness within moments of meeting someone...if you encourage friends and family to get off the couch and get active...if you know and enthusiastically share the importance of fitness as a part of a healthy lifestyle -- well, we just may want you to turn your passion for fitness into a paying career. We're looking for enthusiastic individuals eager to share our story and our success with everyone who walks through that door or who calls for more information or who expresses even the slightest bit of interest in improving themselves. Are you passionate, positive, and can talk to anyone? Do you thrive on being part of a team? Does your zest for being part of a world-class growing fitness company get you out of bed with a smile and determination to change more lives -- physically, mentally, emotionally? Do you have excellent communication skills, whether face-to-face or on paper? Then keep reading. Here's more of what the position entails: Greeting everyone who enters the studio with enthusiasm, energy and knowledge Presenting the OTF concept to any interested consumers, also known as "intros" Working at our front desk which includes answering phones and talking to members among other tasks Giving studio tours Working hand-in-hand with trainers to guide intros through their first Orangetheory workout Selling memberships to help the studio thrive Following up on prospective clients Handling members' concerns in a professional and objective manner with the goal of resolution Participating in marketing and outreach events Ensuring all areas of the studio are kept clean and organized All other duties as assigned Company Benefits & Perks: Flexible schedules WORKOUT FOR FREE! Fitness casual dress-code Passionate, collaborative work environment Ongoing training and development So if you have a passion for fitness and would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU! Disclaimers: This employment opportunity is with one of the largest independently owned and operated Orangetheory Fitness Franchise, OT Growth Partners. OT Growth Partners participates in the federal government's E-Verify Program. E-Verify Participation Right to Work OT Growth Partners provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated. EEO is the Law supplement OT Growth Partners is an Employment-at-Will Employer OTGPOPS Jobs That Make a Real Difference About Us Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours. Our Philosophy For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They'll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE. Diversity, Equity and Inclusion Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a positive attitude and a passion for sales? We're looking for Sales Representatives to support a variety of campaigns for some of the most recognizable brands in the world. In this role, you'll connect with prospective and existing customers, promote products and services, upsell where appropriate, and deliver exceptional customer experiences. With our industry-leading training program, you'll gain the tools and support you need to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment tes --------------: POSITION RESPONSIBILITIES: Key Responsibilities: Make outbound and receive inbound calls in a professional and courteous manner Educate customers on products and services, identifying upsell opportunities Understand customer needs and recommend tailored solutions Use internal systems to manage accounts and process transactions accurately Research and resolve customer issues, coordinating with other departments as needed Accurately document customer interactions and follow established procedures Adhere to scripts, policies, and compliance standards Maintain confidentiality and handle sensitive information responsibly Escalate complex issues to supervisors or appropriate teams Stay current with training, updates, and system changes Meet attendance and scheduling expectations CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications Must be 18 years or older High school diploma or equivalent Excellent verbal and written communication skills Ability to type 20+ words per minute Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) Familiarity with Windows operating systems Dependable and punctual with a strong work ethic Strong problem-solving and conflict resolution skills Customer-focused, empathetic, and solution-oriented Ability to multitask and manage time effectively Comfortable in a fast-paced, evolving environment Team-oriented with strong interpersonal skills COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER: At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a positive attitude and a drive to succeed? We're looking for full-time Internet & Phone Sales Representative to support a variety of outbound projects across our growing contact center network. Whether you're just starting your career or looking to take the next step, we offer flexible schedules, industry-leading training, and real opportunities for advancement including roles in Supervision, Training, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: Key Responsibilities: Handle inbound and outbound calls with professionalism and courtesy Use training and resources to confidently answer questions and sell products/services Listen actively to understand customer needs and resolve issues Research systems to locate missing information and collaborate with internal teams Manage customer accounts and process orders accurately using company systems Follow scripts, policies, and compliance guidelines Maintain accurate records and protect customer data Escalate complex issues to appropriate team members Attend training sessions and team meetings to stay current on updates Meet attendance, punctuality, and performance expectations CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications Must be 18 years or older High school diploma or equivalent Excellent written and verbal communication skills Typing speed of 20+ WPM Basic proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook) Familiarity with Windows operating systems Highly reliable with strong attendance and punctuality Skilled in troubleshooting, conflict resolution, and customer service Empathetic, responsive, and solution-oriented Ability to multitask, stay focused, and self-manage Team-oriented with strong interpersonal skills Comfortable in a fast-paced, evolving environment Preferred (Not Required) 1+ year of experience in customer service, technical support, inside sales, chat, or administrative roles in a contact center Experience in state or federal work environments COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER: At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

The Lead Helpdesk Support position provides frontline technical assistance to students, faculty, and staff, ensuring reliable access to campus technology and smooth daily operations. This role requires exceptional customer service, strong technical troubleshooting skills, and the ability to work in a fast-paced academic environment. Key Responsibilities: Assist customers seeking technical assistance via phone, email, or in person Manage and track the installation, modification, and repair of computer hardware and software Maintain technology equipment inventories Review trouble tickets to ensure they are being addresses, updated, and resolved in a timely fashion Create and maintain documentation Assist with technology deployments for new hires and new students Provide accurate information on IT products or services Maintain the catalog of technology services and develop appropriate training aids for users Administer Microsoft 365 environment Assist in troubleshooting computer hardware, software, printing, phone system, network connectivity, and audio-visual issues Occasional after-hours and weekend support, as needed Manage user accounts in Microsoft Active Directory and EntraID Requirements: Proven experience in a technical support role Excellent communication skills IT standard certification. Preference: Experience with Microsoft 365 administration 2-4 years of relevant experience Associate's degree in IT, Computer Science, or relevant field of study

We have partnered with a company that is a leader in Intraoperative Neurophysiologic Monitoring (IONM) and Electroencephalography (EEG) medical services. This role would be working in the Ortho, Spine, Neuro, ENT, vascular, cardiothoracic, pain, & surgery centers! Compensation & Highlights : Competitive base Full health, PTO, 401k with 3% match SKILLS & REQUIREMENTS: EMG, SSEP, TcMEP experience. (nice to have) Familiarity within the Spine, Neuro, ENT, and Cardiovascular industries

Job Title: Environmental, Health, & Safety (EHS) Engineer Department: Engineering Report to: VP of Engineering FLSA Status: Salary Permanent Assignment: McDonough, GA Duration: Full-Time: Temporary through February 2026 (Washington, IA), with transition to permanent position in McDonough, GA Position Summary: Brava Roof Tile, a leading manufacturer of high-performance synesthetic roofing materials, is seeking a proactive and experienced Environmental, Health, & Safety (EHS) Engineer to support our operations in Washington, IA through early 2026, followed by a transition to a permanent EHS role in the McDonough, GA area. This is a high-impact role that will be responsible for ensuring compliance with all applicable federal, state, and local environmental, health, and safety regulations, while driving continuous improvement in safety culture and operational practices. Key Responsibilities: Develop, implement, and maintain comprehensive EHS programs, policies, and procedures aligned with OSHA, EPA, and other regulatory requirements. Conduct risk assessments and lead initiatives to reduce workplace hazards and environmental impacts. Ensure site-wide compliance with Lockout/Tagout (LOTO), hazard communication, respiratory protection, confined space, machine guarding, and other key safety programs. Lead and support environmental compliance programs, including air emissions, waste management, stormwater, and spill prevention. Conduct safety training, new hire orientation, toolbox talks, and emergency preparedness drills. Perform incident investigation, root cause analysis, and corrective action tracking. Collaborate with leadership, production teams and corporate stakeholders to support a proactive safety culture. Assist with ergonomic assessments and implementation of injury prevention strategies. Prepare and submit required regulatory reports, permits, and documentation Monitor and review EHS policies and procedures regularly to ensure continuous improvement and compliance Develop and implement emergency response plans and conduct drills to ensure preparedness for potential emergencies Qualification: Bachelor's degree in Occupational Health & Safety, Industrial Engineering, or a related field. Minimum 5-7 years of experience EHS roles within a manufacturing or industrial setting. Strong knowledge of OSHA, EPA, and other relevant regulatory frameworks Excellent analytical, communication, training, and interpersonal skills Experience in EHS roles within a manufacturing environment Demonstrated ability to drive continuous improvement and lead change initiatives. Willingness to relocate from Washington, IA to McDonough, GA are in early 2026. Certification(s) such as Certified Safety Personnel (CSP), Certified Industrial Hygienist (CIH), or Certified Hazardous Materials Manager (CHMM) are a plus but not required. Additional Details: Temporary Assignment Duration: Start as soon as possible through February 2026, located at Brava Roof Tile's facility in Washington, IA. Permanent Assignment Location: Transition to a long-term role in McDonough, GA area following successful completion of the Iowa assignment. Job Type: Full-time Pay: $65,634.75 - $79,044.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Work Location: In person

Required Skills and Qualifications Provide executive-level program management and leadership for the ACSS program on behalf of MCCOG. Direct oversight of technical leads across enterprise architecture, cybersecurity, service desk, network operations, and directory/messaging. Develop and execute program strategies, roadmaps, and performance objectives aligned with operational readiness goals. Ensure compliance with Marine Corps, DoD, and federal IT/cybersecurity standards (e.g., NIST RMF, FISMA). Monitor program health, report on key metrics, and present risks/mitigation strategies to senior government stakeholders. Foster collaboration across government leadership, industry partners, and technical teams to achieve mission outcomes. Manage program budgets, resource allocations, and vendor relationships with accountability for cost, schedule, and performance. Stay current with emerging technologies and security frameworks relevant to enterprise-scale DoD networks. Requirements Required Qualifications: Bachelor's degree in information technology, Computer Science, Engineering, or related field. 15+ years of IT program/project management experience with emphasis on enterprise networks, cybersecurity, and federal IT programs. Demonstrated success leading diverse technical teams in large-scale DoD or federal IT environments. Strong understanding of enterprise Active Directory, messaging systems, network architecture, and cybersecurity frameworks. Exceptional leadership, communication, and stakeholder engagement skills. Active Top Secret/SCI Effective written and verbal communications skills for collaboration with both customers and fellow team members. Ability to sit for extended periods of time. Ability to regularly lift at least 25 pounds. Ability to commute to the designated onsite work location as required. Required Certifications: ITIL v4 Foundation IA 8570 - IAT III Desired Experience: PMP or PgMP certification Prior experience supporting Marine Corps, RCEN, or other DoD network operations. Direct knowledge of Marine Corps enterprise IT support environments. Proven track record of managing enterprise-scale IT and cybersecurity programs in federal contracting.

Be fit. Change lives. Have fun. If you mention fitness within moments of meeting someone...if you encourage friends and family to get off the couch and get active...if you know and enthusiastically share the importance of fitness as a part of a healthy lifestyle -- well, we just may want you to turn your passion for fitness into a paying career. We're looking for enthusiastic individuals eager to share our story and our success with everyone who walks through that door or who calls for more information or who expresses even the slightest bit of interest in improving themselves. Are you passionate, positive, and can talk to anyone? Do you thrive on being part of a team? Does your zest for being part of a world-class growing fitness company get you out of bed with a smile and determination to change more lives -- physically, mentally, emotionally? Do you have excellent communication skills, whether face-to-face or on paper? Then keep reading. Here's more of what the position entails: Greeting everyone who enters the studio with enthusiasm, energy and knowledge Presenting the OTF concept to any interested consumers, also known as "intros" Working at our front desk which includes answering phones and talking to members among other tasks Giving studio tours Working hand-in-hand with trainers to guide intros through their first Orangetheory workout Selling memberships to help the studio thrive Following up on prospective clients Handling members' concerns in a professional and objective manner with the goal of resolution Participating in marketing and outreach events Ensuring all areas of the studio are kept clean and organized All other duties as assigned Company Benefits & Perks: Flexible schedules WORKOUT FOR FREE! Fitness casual dress-code Passionate, collaborative work environment Ongoing training and development So if you have a passion for fitness and would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU! Disclaimers: This employment opportunity is with one of the largest independently owned and operated Orangetheory Fitness Franchise, OT Growth Partners. OT Growth Partners participates in the federal government's E-Verify Program. E-Verify Participation Right to Work OT Growth Partners provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated. EEO is the Law supplement OT Growth Partners is an Employment-at-Will Employer OTGPOPS Jobs That Make a Real Difference About Us Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours. Our Philosophy For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They'll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE. Diversity, Equity and Inclusion Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.

Reliability Compliance Analyst A leading renewable energy organization is seeking a Reliability Compliance Analyst focused on Operations and Planning. The company develops, constructs, owns, and operates wind, solar, transmission, and energy storage facilities. The mission is to advance the transition to renewable energy through responsible development and operation, with a focus on trust, accountability, and transparency. The culture promotes innovative thinking, ownership, and strong follow through across a global portfolio of generation and transmission assets. Job Purpose The Reliability Compliance Analyst will support the organization's reliability compliance program and serve as an interface with regulatory authorities and regional entities including FERC, NERC, NERC Regional Entities, Canadian regulatory bodies, and ISO and RTOs. The analyst will help monitor regulatory rules, maintain systematic preventive measures, and ensure ongoing compliance with reliability requirements. This role provides technical guidance and coordination with operations, engineering, information technology, and other subject matter experts. The position supports compliance with applicable standards and requirements through research, data analysis, document management, and formal submissions. Key Accountabilities • Support compliance with applicable FERC Orders, NERC and Alberta Reliability Standards, ISO and RTO rules, and other reliability compliance requirements. • Contribute to the internal operations and planning compliance program and assist with the internal critical infrastructure protection program. • Assist with data collection, analysis, and submissions for self certifications, data requests, and audits required by NERC, AESO, IESO, and other regulatory entities. • Participate in developing, maintaining, and training on internal policies, procedures, standards, and preventive measures aligned with compliance expectations and industry best practices. • Prepare reports and presentations on compliance activities for internal teams and external stakeholders. • Provide compliance support to personnel responsible for meeting regulatory obligations. • Conduct internal audits of assets to evaluate adherence to compliance requirements. • Identify opportunities to improve compliance processes and ensure alignment with updated or new reliability standards and market rules. • Represent the company in conferences, workshops, and industry groups related to reliability compliance. • Analyze electrical system data to identify trends, interpret system events, and support continuous improvement. • Support the operations control room with training, data analysis, and tools designed to ease compliance workloads. • Assist with research and development related to products, services, and operational tools. • Perform other duties as assigned. Qualifications Education • Bachelor's degree in engineering, economics, finance, or another analytical field. Experience • Minimum 2 years of experience with NERC and FERC. • Minimum 3 years of experience in the electrical industry. Additional Requirements • Ability to pass a personnel risk assessment and seven year background check. • Valid driver's license. • Ability to obtain a passport. • Ability to travel up to 25 percent domestically and internationally. Technical Skills • Moderate to advanced understanding of electrical principles. • Strong research and writing skills, including the creation of clear and actionable procedures. • Strong analytical, quantitative, and problem solving abilities. • Consistent ability to meet deadlines. • Strong organization, attention to detail, and ability to manage multiple priorities under pressure. • Proficiency with MS Word, PowerPoint, and Excel. Experience with Adobe Acrobat Pro and MS Access is a plus. • NERC certification or prior experience in regulatory compliance is preferred. • Experience with FERC or DOE processes is a plus. • Ability to work effectively with executives and cross functional teams. • Experience with renewable generating systems is desirable. • Experience with generator owner or operator NERC standards is desirable. • Experience with resource and demand balancing or transmission operator or planner standards is desirable. Equal Opportunity Statement The organization is an equal opportunity employer and supports an inclusive workplace for all employees.

Executive Personal Assistant to Principal, Global Well-Renowned Architectural Firm, Coral Gables, Florida A world-renowned architect of a firm that handles very high-end projects globally is looking for an Executive Personal Assistant to support him and be a “true” right hand collaborator and member of the team. The ideal candidate has a creative mindset that finds solutions, is very detail-oriented, organized and appreciates the meeting of art and engineering with a “high touch” service mentality and worldly sophistication. Experience supporting a HNW individual with many international interests highly desired. Fluency in multiple languages, particularly Spanish or Portuguese highly desired. About the job: ● Manage the Principal's complex calendar, prioritizing and understanding shifting priorities, personal and professional. Optimize the Principal's time; anticipate needs and build breathing room into a high velocity schedule that spans global time zones ● Manage global travel arrangements with detailed itineraries for the team ● Prioritize and manage inbox ; craft emails on his behalf as well as other correspondence ● Prepare Principal for client meetings including any collateral materials and research; Plan dinners/events. ● Manage information flow with his direct reports Ad hoc projects; personal errands Base Salary, Comprehensive Health Benefits About You: A minimum of 5 years of experience as an Executive Personal Assistant supporting a worldly and creative high- level executive Bachelor's Degree Strong interpersonal skills to speak with clients, internal stakeholders with “high touch” diplomacy; Fluency in Spanish or Portuguese a PLUS Wants to be a trusted confident, handling confidential information with discretion and sensitive issues with integrity Very detail oriented with excellent project management skills Excellent Microsoft Office Suite skills Excellent written and verbal communication skills A creative thinker who thrives on finding solutions to problems and can handle last minute changes with grace Engaging, warm, energetic and polished who thrives on taking as much off the principal's plate so he can focus on the success of the organization. A worldly sophistication and perspective with a very team-oriented attitude

Contract: initial 1 year contract with likely extension to 1-5 years **NO THIRD PARTY RECRUITERS, PLEASE"" TekStream Solutions is hiring a Network engineer with Meraki experience for a contract role in the Atlanta area to help us at one of our top clients. This is an initial 1-year contract with a preference of coming into the office 2 days a week in the Atlanta area. TekStream Solutions key partnerships with AWS, Splunk and Oracle have led to the building of unique solutions for clients as well as recognition the past 7 years on the Inc. 5000 fast growing companies. Please review some of the skill-sets below and send us a note if you are interested in discussing. Although primarily hiring for full-time roles, we are considering consultants / contract relationships for certain roles. Meraki Engineer Strong Experience with Meraki Dashboard API Add new organizations, admins, networks, devices, VLANs, Service Set Identifiers (SSIDs) Provision thousands of new sites in minutes with an automation script-Python experience Automatically onboard and off-board new employees' teleworker device(s) Multiyear experience in Meraki Configurations Hands on experience with Meraki in configuring, managing, and monitoring Wi-Fi access points, Switches, Security appliance, Network attached devices You'll thrive in this role if you're proactive about troubleshooting, comfortable working across multiple Meraki organizations, and communicate clearly with both technical and non-technical teams.

Quantiphi is an award-winning Applied AI and Big Data software and services company, driven by a deep desire to solve transformational problems at the heart of businesses. Our signature approach combines groundbreaking machine-learning research with disciplined cloud and data-engineering practices to create breakthrough impact at unprecedented speed. Quantiphi has seen 2.5x growth YoY since its inception in 2013, we don't just innovate - we lead. Headquartered in Boston, with 4,000+ professionals across the globe. Quantiphi leverages Applied AI technologies across multiple a. Industry Verticals (Telco, BFSI, HCLS etc.) and is an established Elite/Premier Partner of NVIDIA, Google Cloud, AWS, Snowflake, and others. We have been recognized with: 17x Google Cloud Partner of the Year awards in the last 8 years 3x AWS AI/ML award wins 3x NVIDIA Partner of the Year titles 2x Snowflake Partner of the Year awards Recognized Leaders by Gartner, Forrester, IDC, ISG, Everest Group and other leading analyst and independent research firms We offer first-in-class industry solutions across Healthcare, Financial Services, Consumer Goods, Manufacturing, and more, powered by cutting-edge Generative AI and Agentic AI accelerators We have been certified as a Great Place to Work for the third year in a row- 2021, 2022, 2023 For more details, visit: Website or LinkedIn Page Be part of a trailblazing team that's shaping the future of AI, ML, and cloud innovation. Your next big opportunity starts here! Job Description: We are looking for an Engagement Manager to lead the delivery of Conversational AI and automation solutions for retail and e-commerce clients. You will manage end-to-end project execution, ensure seamless client communication, and drive measurable impact across customer experience, order management, and retail operations. Key Responsibilities: Client Management Manage communication and relationships with retail/e-commerce clients. Provide guidance on Conversational AI use cases: product discovery, order tracking, returns, loyalty, store support, etc. Align internal teams with retail priorities, seasonal demands, and CX roadmaps. Present strategic insights and best practices for retail digital transformation. Project Delivery Lead the complete SDLC-solutioning, engineering, testing, deployment, and maintenance. Manage multiple workstreams and ensure timely delivery of milestones. Support teams in solving technical issues and improving bot accuracy/performance. Conduct reviews for solution quality, integrations, and compliance. Team Management Identify new retail opportunities and help refine solution strategies. Resolve technical blockers related to retail systems (POS, OMS, CRM, loyalty). Mentor team members and support skill development. Travel to client sites or retail events when required. Required Skills Excellent communication, presentation, and analytical abilities. Strong experience managing teams in a fast-paced environment. Strong business analysis skills with understanding of retail KPIs (AOV, NPS, CSAT, etc.). Ability to operate independently and manage client expectations. Nice-to-Have Experience with AI bot platforms (Dialogflow, Lex, Rasa, Azure, etc.). Understanding of NLP, conversational design, and continuous learning. Knowledge of retail voice automation (IVR, voice shopping). Exposure to solution scoping, proposals, and pre-sales activities. Interest in emerging retail tech: ML, GenAI, predictive analytics, cloud. What's in it for YOU at Quantiphi? Make an impact at one of the world's fastest-growing AI-first digital engineering companies. Upskill and discover your potential as you solve complex challenges in cutting-edge areas of technology alongside passionate, talented colleagues. Work where innovation happens - work with disruptive innovators in a research-focused organization with 60+ patents filed across various disciplines. Stay ahead of the curve-immerse yourself in breakthrough AI, ML, data, and cloud technologies and gain exposure working with Fortune 500 companies.

Wichita Falls, TX - OR - Whitehall, MI Competitive Salary [about $148K+] Bonus, Full Benefits Desired Qualifications: Master's degree with 3-5 years, Bachelor's degree with 4-7 years, 12 years equivalent experience with no degree. Supplier Quality Engineering experience is a must Experience with investment casting and/or airfoils and blades The Supplier Technical Engineer (STE) is responsible for assessing and improving supplier quality processes to reduce product defects and ensure compliance with manufacturing specifications and standards. The role involves daily interaction and collaboration with cross-functional teams including Supply Chain, Engineering, and Production. The SQE will serve as a key quality liaison between the supplier and internal teams, driving continuous improvement and ensuring alignment with quality expectations and operational goals. Responsibilities: • Ensure quality of received components by reviewing supplier provided data against drawing requirements. • Generating reports on supplier quality, by monitoring their defect rates and areas that can lead to potential flaws; Guiding suppliers to reduce these defect rates. • Researching the potential vendors, assessing their manufacturing environment, practices, and procedures; Conducting supplier quality control audits to ensure compliance with organizational policies and quality certifications (ISO, NADCAP). • Supporting suppliers in improving their performance through process enhancements, implementing process controls, and developing quality assurance plans. Skill Descriptors Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level: Working Knowledge • Delivers helpful feedback that focuses on behaviors without offending the recipient. • Listens to feedback without defensiveness and uses it for own communication effectiveness. • Makes oral presentations and writes reports needed for own work. Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level: Extensive Experience • Ensures capture of lessons to be learned from a problem-solving effort. • Organizes potential problem solvers and leads problem resolution efforts. • Uses varying problem-solving approaches and techniques as appropriate. Process Improvement: Understanding and insight into evaluating current product quality and production methods and ability to maintain focus on the continuous improvement of processes, products and services. Level: Extensive Experience • Streamlines the critical workflow for executing key processes. Sets priorities for addressing process problems that limit performance. Develops methods for improving and establishing controls for critical processes. Monitors external sources for applicable new methods and controls. • Coaches others to develop the skills to improve processes. Quality Orientation: Knowledge of quality management methods, tools, and techniques; ability to create and support an environment that meets the quality goals of the organization. Level: Working Knowledge • Confronts root causes of problems wherever they exist. Eliminates unnecessary work and all non-value-added activities. Uses objective quality criteria and data to drive decisions. Product Quality Assurance: Knowledge of product quality assurance; ability to use tools, techniques and methodologies assuring the quality of development for and manufacturing of products. Level: Extensive Experience • Advises others on the strengths and weaknesses of alternative quality assurance methodologies. • Consults on the optimal matching of quality assurance tools to specific products or product groups. • Interprets QA failures, analyzes the underlying causes and estimates associated costs. • Implements quality assurance processes for multiple hardware products. • Conducts and directs quality reviews and audits. Manufacturing Standards, Procedures and Policies: Knowledge of organizational standards, procedures and policies in manufacturing activities; ability to plan, guide, and monitor manufacturing processes for compliance. Level: Extensive Experience • Consults on development and implementation of cross-functional standards. • Participates in the development of organizational policies and practices. • Develops and uses control and monitoring mechanisms for adherence. • Collaborates with other functions on establishing and documenting joint standards. Supplier Management - MFG: Knowledge of processes and methods to effectively manage business relationships and transactions with suppliers of raw materials or product components; ability to apply related knowledge, experience and skills into real practice. Level: Extensive Experience • Facilitates supplier partnering arrangements that share risk and reward. Monitors supplier performance; works to resolve discrepancies between performance and agreements. Develops quality standards and controls for suppliers. and maintains partnerships with multiple and/or large suppliers. • Evaluates issues and terminates supplier relationships as appropriate; works with legal departments. Supplier Evaluations and Certification: Knowledge of supplier evaluations and certification; ability to identify the methods, tools and documentation for evaluating, selecting and certifying vendors, suppliers and partners. Desired Qualifications: Master's degree with 3-5 years, Bachelor's degree with 4-7 years, 12 years equivalent experience with no degree. Supplier Quality Engineering experience is a must Experience with investment casting and/or airfoils and blades Candidate Details: 5+ to 7 years' experience/Seniority Level - Mid-Senior Management Experience Required - No/Minimum Education - Bachelor's Degree CONTACT/SEND RESUME: Bill Marek - CEO ************ *********************** WWW.VPRECRUITERS.COM

The Organization Mi Familia Vota (MFV) is the Latinx-led organization with the largest field operation in the nation that uses a holistic approach to building political power. We are located in 8 strategic states, AZ, CA, CO, GA, FL, NV, TX, & NC, and engage our community around the most prevalent issues to ensure the construction of a healthy democracy and the advancement of a national Latino progressive agenda. MFV utilizes a variety of strategies to reach our community, including citizenship, door-to-door voter education, registration and mobilization, issue organizing as well as leadership development, advocacy, accountability campaigns, and litigation. Mi Familia Vota is a 501(c)(4) organization, and Mi Familia Vota Education Fund is a 501(c)(3) organization. State Director Overview Mi Familia Vota (MFV) seeks a Deputy State Director to manage the state. The Deputy State Director will be a strong strategist who supports and coordinates the work of their staff to execute campaigns, building power with Latino communities in their designated regions. We are looking for someone with strong experience in field operations & campaigns. This leader should have management skills and be an experienced data-driven campaigner focused on building power within the Latinx communities. The Deputy Director will collaborate heavily with their supervisor to ensure that their state is effectively managed and executing all programmatic goals. This position reports to the State Director or the National Director of Campaigns and Programs. Job Responsibilities: Attract & Retain a High-Performing Team Recruit, onboard, manage & retain high-quality staff in collaboration with State Director and/or national departments. Ensure all staff are well-trained & feel well supported Create a strong staff culture focused on our staff values Address HR concerns in alignment with HR Dept & legal guidance Strategic Planning & Program Execution Co-create state-level vision and strategy to ensure the state increases the political power of the Latinx community in collaboration with the State Director and/or National Campaigns and Programs Department Oversee implementation of programs at the state level to include program assessment, integration, and evaluation. Support field program success - ensuring the team has the appropriate tools, processes, and best practices to succeed External Leadership Represent Mi Familia Vota with all internal staff and external stakeholders. Develop strategic relationships with key community members, as well as support developing relationships with funding partners. Position the organization strategically - coordinating programmatic tables and the media to highlight the work and impact that MFV is having. Data & Innovation Coordinate with the Supervisor and the Data and Innovation Department to guide strategy, solve problems, and evaluate success. Ensure data management protocols accurately and completely capture data from digital organizing, voter registration, and voter contact (GOTV) efforts that happen in-person and online. Ensure that state data is valid and reliable. Foster innovation by encouraging new ideas, promoting collaboration, and a willingness to take calculated risks for improvement Follow all data and innovation department policies and processes, and provide feedback to improve them. Communications Create clear Calls to Action for programs and campaigns to promote on all digital platforms. Align with the Communications team on digital and marketing strategy goals for programs and grant fulfillment. Execute media appearances - leading the narrative of the organization and our mission. Follow organizational branding and communications guidelines and processes Fiduciary Responsibility Collaborate with the State Director or the National team to manage the annual budgeting process. Support national and state fundraising efforts by developing compelling narratives to share the powerful work of the organization. Align programmatic activity and deliverables with state finances and forecast Desired Qualifications: 3+ years in a program development, management, and fundraising role and/or experience in candidate or issue-based campaigns, with an understanding of direct voter contact programs. Understanding of the US political and demographic landscape and desire to engage the Latinx electorate. Strong data management and analysis skills and working knowledge of Microsoft Excel, Google Sheets, Voter Activation Network (VAN), EveryAction, and voter mobilization tools Experience conveying the purpose and value of strong program management practices to a wide range of audiences and properly training a team to learn new systems and processes. Effective communicator, detail-oriented, flexible, and responsive to shifting demands, multiple projects, and deadlines. Bilingual fluency in English and Spanish is desired.

BluePrint Supply Chain is a privately owned, purpose driven industrial construction company that has a unique, opportunistic, and growth-oriented culture. Our Mission To be the preeminent supply chain management solutions and services firm, accelerating the leaders of the industrial future, by strengthening, scaling, building resilient construction supply chains that integrate the delivery of offsite constructed products directly to the construction or job site. Our Core Values Stewardship- Understand and deliver on all agreed upon milestones, deadlines, and key results Quality- Ensure quality is engrained in all levels of work, every day, all the time Innovative- Provide value through advanced or new methodologies Accountable- Acceptance of one's result, realization that we are all fallible Diligence - Remember that any meaningful goal is achieved through diligent persistence and staying engaged. Do whatever it takes to achieve our mission within the constraints of our values. Teamwork - We are a team that needs each members' contribution to achieve our mission. People Building a culture ingrained in our core values, providing innovation and diversity of thought Industry experts formulating winning solutions for each customer Investing in continuous improvement through recognition and closed loop learning Diverse, engaged teams at every level of our organization, committed to alignment and agreement Intentionally seeking talent beyond our comfort zone, relational networks BluePrint is a construction supply chain management firm with the mission of providing valuable, trusted program and partner services. We understand the complexity and challenges of managing the supply chain and execution of a large construction project. You deserve a supply chain partner that seeks to provide improved efficiency, visibility, profitability, and accountability through each step of the supply chain road map. Partnering with BluePrint means increased visibility to your supply chain and accelerated growth in your market. Responsibilities & Principal Duties: Take full ownership of ensuring Customer Critical Products are efficiently loaded, transported, stored, and shipped to their Project Sites Assist the Program Manager in the support and management of accounts Acting as the main point of contact for clients and stakeholders (OEM, Client, Third Party, BPSC) Proactively communicate resource needs with all stakeholders Contact suppliers to determine update rhythms/communication Verify all products - quantity, dimensions, trucking requirements, dates, etc. Ensure Service Providers are upholding quality service outlined in agreements Ensure Service Providers (PLR Branches, carries, etc.) update & collect records with offload information Ensure proper and timely billing for all loadouts/trucking/offloads/storage Ensure proper approvals for all trucking invoices Support the Program Manager with maximizing program market share, revenue, and profit Support the Program Manager with upselling BPSC services and additional value-adds Qualifications 3-5 years of Logistics experience preferred. Experience with commercial, industrial, and contractor accounts Advanced in Microsoft Excel Strong interpersonal and communication skills including technical writing High level of efficiency and accuracy Solution-oriented Excellent attention to details Great time management and prioritizing skills Must pass a Pre-Employment Microsoft Excel Test. Pass drug test and background check Benefits: 401(k) Dental Insurance Health insurance Paid time off Vision insurance EOE/AA Minority/Female/Disability/Veteran

A TekStream client in the tech space is seeking a highly motivated and results-driven Account Executive to join their team. In this role, you will be responsible for driving new business opportunities, managing strategic accounts, and building strong relationships with senior executives. You will own the sales process from prospecting through deal closure and collaborate closely with internal teams to ensure success. Key Responsibilities: Develop and Manage Pipeline: Build, prioritize, and maintain a pipeline of strategic target accounts within a defined territory. Drive Full Sales Cycle: Lead the sales process from initial prospecting to deal closure. Engage Leads Creatively: Maintain active engagement with new and existing leads through strategic and personalized follow-up communications. Generate New Business: Identify and create new business opportunities to fuel company growth. Build Executive Relationships: Establish and nurture relationships with enterprise-level executives and key decision-makers. Conduct High-Level Conversations: Engage senior executives in meaningful discussions to uncover business needs and present solutions. Collaborate Internally: Work closely with Sales Engineers, Implementation teams, and other internal stakeholders to advance deals. Achieve Quotas: Consistently meet or exceed monthly targets for qualified opportunities and closed business. Qualifications: 3+ years' experience as an Account Executive or Sales Executive in the SaaS industry Proven track record in enterprise sales or business development. Strong ability to manage complex sales cycles and negotiate at the executive level. Excellent communication, presentation, and relationship-building skills. Ability to work collaboratively across teams and manage multiple priorities.

Transform how people connect with and manage their environments through intelligent, connected software solutions. This role leads the strategy, development, and commercial success of a portfolio of digital products - from mobile and web apps to cloud services, APIs, and partner integrations. You'll drive innovation, shape strategy, and deliver products that delight users and redefine digital experiences across a connected ecosystem. What You'll Do Own the vision: Define and execute a roadmap that drives growth, engagement, and customer satisfaction. Lead the charge: Manage a team of product managers, building a high-performing culture centered on innovation and impact. Drive results: Oversee the full lifecycle and commercial performance of the software portfolio - from strategy to revenue to market share. Build smart solutions: Integrate AI, data, and automation to enhance user experiences and unlock new value streams. Forge partnerships: Develop API-driven integrations and ecosystem collaborations that extend platform reach. Power insights: Develop and execute a data strategy to fuel analytics, business intelligence, and smarter decision-making. Deliver excellence: Collaborate with engineering, UX, and operations to build secure, scalable, and user-centric solutions. Stay ahead: Monitor trends, competitive moves, and emerging technologies to guide continuous innovation. Set the pace: Define KPIs, track performance, and represent the digital product line in executive-level discussions. What You Bring Bachelor's degree in Computer Science, Engineering, or Business; MBA preferred. 10+ years in product management, including 4+ years leading teams. Proven success launching and scaling software products in B2B or B2C markets. Deep expertise in cloud platforms, APIs, microservices, and modern software architecture. Experience with AI/ML technologies, data platforms, and analytics tools. Exceptional communication, leadership, and stakeholder management skills. A passion for innovation, customer experience, and measurable business impact. Background in industrial, manufacturing, or durable goods sectors is a plus. Why This Role Lead a high-impact, high-visibility digital product category. Shape the future of connected software platforms in an evolving industry. Work alongside visionary leaders to drive data-driven transformation and innovation. Enjoy competitive compensation, strong benefits, and growth opportunities.