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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Auburn, WA | $40,086 | $19.27 |
| 2 | Anchorage, AK | $39,690 | $19.08 |
| 3 | Waltham, MA | $39,054 | $18.78 |
| 4 | Emeryville, CA | $37,969 | $18.25 |
| 5 | Ava, NY | $37,917 | $18.23 |
| 6 | Plymouth, MN | $37,563 | $18.06 |
| 7 | Aiea, HI | $36,751 | $17.67 |
| 8 | Wilsonville, OR | $36,309 | $17.46 |
| 9 | Norwalk, CT | $36,183 | $17.40 |
| 10 | Lincoln, RI | $35,844 | $17.23 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $116,251 | $56 | - |
| 2 | Customer Account Executive | $106,295 | $51 | - |
| 3 | Outbound Sales Representative | $83,549 | $40 | - |
| 4 | Telephone Service Adviser | $83,188 | $40 | - |
| 5 | Customer Care Consultant | $80,734 | $39 | - |
| 6 | Senior Representative | $77,934 | $37 | 6 |
| 7 | Customer Solutions Specialist | $77,824 | $37 | - |
| 8 | Customs Consultant | $73,897 | $36 | - |
| 9 | Customer Relationship Specialist | $73,742 | $35 | - |
| 10 | Customer Retention Representative | $72,209 | $35 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Danaher | $37,630 | $18 | 54 |
| 2 | Medline | $37,215 | $18 | 1 |
| 3 | Cardinal Health | $35,574 | $17 | 233 |
| 4 | Owens & Minor | $35,560 | $17 | 29 |
| 5 | Cerner | $35,421 | $17 | - |
| 6 | Aetna | $35,065 | $17 | - |
| 7 | Ge Oec Medical Systems Inc | $34,709 | $17 | - |
| 8 | Johnson & Johnson | $34,579 | $17 | 1 |
| 9 | Gilead Sciences | $33,757 | $16 | - |
| 10 | NCR | $33,309 | $16 | - |
| 11 | Express Scripts Holding | $32,470 | $16 | - |
| 12 | UnitedHealth Group | $31,129 | $15 | 92 |