Patient Access Representative jobs at McLaren Health Care - 51 jobs

Job Summary: Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration/admission process. Responsibilities: * Accurately and efficiently performs registration and financial functions via Electronic Medical Record (EMR) to include: thorough interviewing techniques, registers patients in appropriate status, following registration guidelines while ensuring the accurate and timely documentation of demographic and financial data; obtains the appropriate forms and scans into the medical record as per department protocol. * Greet customers promptly with a warm and friendly reception. * Collects, documents, scans all required demographic and financial information. * Direct patients to appropriate setting, explaining, and apologizing for any delays. * Always maintains professionalism and diplomacy, following specific standards as defined in the department professionalism policy. * Estimates and collects copays, deductibles, and other patient financial obligations * Manage all responsibilities within Compliance guidelines as outlined in the Hospital and Department Compliance Plans and in accordance with Meaningful Use requirements. Applies recurring visit processing according to protocol. * May facilitate use of electronic registration tools where available (Wacom's, iPads, etc.). * Performs duties otherwise assigned by Management. Required: * High school diploma or equivalent required * 1-year experience in a customer service role or health care industry. Preferred: * Working knowledge of Windows, Excel, Word, Outlook, Cerner, EPIC or other EMR system, Electronic Eligibility System and various websites for third party payers for verification is preferred * Medical terminology preferred Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Additional Information * Schedule: Full-time * Requisition ID: 25006662 * Daily Work Times: 8am-4:30pm * Hours Per Pay Period: 80 * On Call: No * Weekends: No

Department: Patient Access Shift: Days Daily Work Times: 6:00 a.m. - 6:00 p.m. ; 9:00 a.m. - 9:30 p.m. Scheduled Bi-Weekly Hours: 72 Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration/admission process. Qualifications: Required: * High school diploma or equivalent required * 1-year experience in a customer service role or health care industry. Preferred: * Working knowledge of Windows, Excel, Word, Outlook, Cerner, EPIC or other EMR system, Electronic Eligibility System and various websites for third party payers for verification is preferred * Medical terminology preferred Equal Opportunity Employer of Minorities/Females/Disabled/Veterans We are committed to encouraging and sustaining a work environment free of unlawful harassment, discrimination, and/or retaliation. We are an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's race, color, age, religion, sex/pregnancy (including pregnancy/childbirth or pregnancy/childbirth-related conditions), sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other status prohibited by applicable laws. We also make good faith efforts to recruit, hire, and promote qualified women, minorities, individuals with disabilities, and veterans. Additional Information * Schedule: Full-time * Requisition ID: 26000143 * Daily Work Times: 6a-6p; 9a-9:30p * Hours Per Pay Period: 72 * On Call: Yes * Weekends: Yes

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management. Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities. Essential Functions and Responsibilities: * Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner. * Responds promptly, professionally and courteously to all customers' needs. * Cooperates and communicates effectively with all McLaren Health Care team members. * Contributes to continuous quality improvement efforts. * Under general direction, completes tasks accurately and timely. Seeks guidance and direction from Rep II, Rep III and supervisor on tasks assigned. Qualifications Minimum: * High School Diploma or GED * Minimum six (6) month of Patient Access, Medical Billing or Customer Service work experience * Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and ten (10) key calculators Preferred: * Associate's degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted * Certification in medical billing, coding, or equivalent job specific certification * Working knowledge of CPT, HCPCS, and ICD-10 * One (1) year experience in Revenue Cycle Equal Opportunity Employer of Minorities/Females/Disabled/Veterans. Additional Information * Schedule: Full-time * Requisition ID: 25007447 * Daily Work Times: 8a-430p * Hours Per Pay Period: 80 * On Call: No * Weekends: No

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management. Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities. Responsibilities: * Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner * Responds promptly, professionally and courteously to all customers' needs * Cooperates and communicates effectively with all McLaren Health Care team members Keywords: Receptionist, secretary, office, clerical, front desk Required: * High School Diploma or GED * Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience * Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators Preferred: * Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted * Certification in medical billing, coding, or equivalent job specific certification * Working knowledge of CPT, HCPCS, and ICD-10 * One-year experience in Revenue Cycle Equal Opportunity Employer of Minorities/Females/Disabled/Veterans. Additional Information * Schedule: Full-time * Requisition ID: 25007039 * Daily Work Times: 8a-5p * Hours Per Pay Period: 80 * On Call: No * Weekends: No

Job Summary: Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration/admission process. Responsibilities: * Accurately and efficiently performs registration and financial functions via Electronic Medical Record (EMR) to include: thorough interviewing techniques, registers patients in appropriate status, following registration guidelines while ensuring the accurate and timely documentation of demographic and financial data; obtains the appropriate forms and scans into the medical record as per department protocol. * Greet customers promptly with a warm and friendly reception. * Collects, documents, scans all required demographic and financial information. * Direct patients to appropriate setting, explaining, and apologizing for any delays. * Always maintains professionalism and diplomacy, following specific standards as defined in the department professionalism policy. * Estimates and collects copays, deductibles, and other patient financial obligations * Manage all responsibilities within Compliance guidelines as outlined in the Hospital and Department Compliance Plans and in accordance with Meaningful Use requirements. Applies recurring visit processing according to protocol. * May facilitate use of electronic registration tools where available (Wacom's, iPads, etc.). * Performs duties otherwise assigned by Management. Required: * High school diploma or equivalent required * 1-year experience in a customer service role or health care industry. Preferred: * Working knowledge of Windows, Excel, Word, Outlook, Cerner, EPIC or other EMR system, Electronic Eligibility System and various websites for third party payers for verification is preferred * Medical terminology preferred Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Additional Information * Schedule: Full-time * Requisition ID: 25006663 * Daily Work Times: 8am-4:30pm * Hours Per Pay Period: 80 * On Call: No * Weekends: No

Variable Shift Times: 5a-1:30p/630a-3p/730a-4p/8:30a-5p/10:30-7p Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration/admission process. Essential Functions and Responsibilities: * Accurately and efficiently performs registration and financial functions via Electronic Medical Record (EMR) to include: thorough interviewing techniques, registers patients in appropriate status, following registration guidelines while ensuring the accurate and timely documentation of demographic and financial data; obtains the appropriate forms and scans into the medical record as per department protocol. * Greet customers promptly with a warm and friendly reception. * Collects, documents, scans all required demographic and financial information. * Direct patients to appropriate setting, explaining, and apologizing for any delays. * Always maintains professionalism and diplomacy, following specific standards as defined in the department professionalism policy. * Estimates and collects copays, deductibles, and other patient financial obligations * Manage all responsibilities within Compliance guidelines as outlined in the Hospital and Department Compliance Plans and in accordance with Meaningful Use requirements. Applies recurring visit processing according to protocol. * May facilitate use of electronic registration tools where available (Wacom's, iPads, etc.). * Performs duties otherwise assigned by Management. #LI-AR1 Qualifications: Required: * High school diploma or equivalent required * 1-year experience in a customer service role or health care industry. Preferred: * Working knowledge of Windows, Excel, Word, Outlook, Cerner, EPIC or other EMR system, Electronic Eligibility System and various websites for third party payers for verification is preferred * Medical terminology preferred Additional Information * Schedule: Full-time * Requisition ID: 25006823 * Daily Work Times: Variable * Hours Per Pay Period: 80 * On Call: No * Weekends: Yes

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management. Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities. Essential Functions and Responsibilities: * Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner. * Responds promptly, professionally and courteously to all customers' needs. * Cooperates and communicates effectively with all McLaren Health Care team members. * Contributes to continuous quality improvement efforts. * Under general direction, completes tasks accurately and timely. Seeks guidance and direction from Rep II, Rep III and supervisor on tasks assigned. Qualifications Minimum: * High School Diploma or GED * Minimum six (6) month of Patient Access, Medical Billing or Customer Service work experience * Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and ten (10) key calculators Preferred: * Associate's degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted * Certification in medical billing, coding, or equivalent job specific certification * Working knowledge of CPT, HCPCS, and ICD-10 * One (1) year experience in Revenue Cycle Equal Opportunity Employer of Minorities/Females/Disabled/Veterans. Additional Information * Schedule: Part-time * Requisition ID: 25007078 * Daily Work Times: 12p-830p * Hours Per Pay Period: 48 * On Call: Yes * Weekends: Yes

Variable Shift Times: 630a-3p/730a-4p/830a-5p/1030a-7p Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration/admission process. Essential Functions and Responsibilities: * Accurately and efficiently performs registration and financial functions via Electronic Medical Record (EMR) to include: thorough interviewing techniques, registers patients in appropriate status, following registration guidelines while ensuring the accurate and timely documentation of demographic and financial data; obtains the appropriate forms and scans into the medical record as per department protocol. * Greet customers promptly with a warm and friendly reception. * Collects, documents, scans all required demographic and financial information. * Direct patients to appropriate setting, explaining, and apologizing for any delays. * Always maintains professionalism and diplomacy, following specific standards as defined in the department professionalism policy. * Estimates and collects copays, deductibles, and other patient financial obligations * Manage all responsibilities within Compliance guidelines as outlined in the Hospital and Department Compliance Plans and in accordance with Meaningful Use requirements. Applies recurring visit processing according to protocol. * May facilitate use of electronic registration tools where available (Wacom's, iPads, etc.). * Performs duties otherwise assigned by Management. #LI-AR1 Qualifications: Required: * High school diploma or equivalent required * 1-year experience in a customer service role or health care industry. Preferred: * Working knowledge of Windows, Excel, Word, Outlook, Cerner, EPIC or other EMR system, Electronic Eligibility System and various websites for third party payers for verification is preferred * Medical terminology preferred Additional Information * Schedule: Full-time * Requisition ID: 25006821 * Daily Work Times: Variable * Hours Per Pay Period: 80 * On Call: No * Weekends: Yes

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management. Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities. Essential Functions and Responsibilities: 1. Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner. 2. Responds promptly, professionally and courteously to all customers' needs. 3. Cooperates and communicates effectively with all McLaren Health Care team members. 4. Contributes to continuous quality improvement efforts. 5. Under general direction, completes tasks accurately and timely. Seeks guidance and direction from Rep II, Rep III and supervisor on tasks assigned. Keywords: Receptionist, secretary, office, clerical, front desk Qualifications Minimum: * High School Diploma or GED * Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience * Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators * For positions designated as float positions, travel to or between clinics is required Preferred: * Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted * Certification in medical billing, coding, or equivalent job specific certification * Working knowledge of CPT, HCPCS, and ICD-10 * One-year experience in Revenue Cycle Equal Opportunity Employer of Minorities/Females/Disabled/Veterans. Additional Information * Schedule: Full-time * Requisition ID: 25006815 * Daily Work Times: 8:00am - 5:00pm * Hours Per Pay Period: 80 * On Call: No * Weekends: No

Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration/admission process. Essential Functions and Responsibilities: * Accurately and efficiently performs registration and financial functions via Electronic Medical Record (EMR) to include: thorough interviewing techniques, registers patients in appropriate status, following registration guidelines while ensuring the accurate and timely documentation of demographic and financial data; obtains the appropriate forms and scans into the medical record as per department protocol. * Greet customers promptly with a warm and friendly reception. * Collects, documents, scans all required demographic and financial information. * Direct patients to appropriate setting, explaining, and apologizing for any delays. * Always maintains professionalism and diplomacy, following specific standards as defined in the department professionalism policy. Qualifications: Required: * High school diploma or equivalent required * 1-year experience in a customer service role or health care industry. Preferred * Working knowledge of Window, Excel, Word, Outlook, Cerner, EPIC, or other EMR systems, Electronic Eligibility System and various websites for third party payers for verification is preferred. * Medical Termonology is Preferred Additional Information * Schedule: Per Diem * Requisition ID: 25006384 * Daily Work Times: 7:30am-4:00pm * Hours Per Pay Period: 0.01 * On Call: No * Weekends: No

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management. Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities. Keywords: Receptionist, secretary, office, clerical, front desk Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Required Qualifications: * High School Diploma or GED * Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience * Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators Preferred Qualifications: * Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted * Certification in medical billing, coding, or equivalent job specific certification * Working knowledge of CPT, HCPCS, and ICD-10 * One-year experience in Revenue Cycle Additional Information * Schedule: Full-time * Requisition ID: 25007104 * Daily Work Times: 8am-5pm * Hours Per Pay Period: 80 * On Call: No * Weekends: No

Under the direction of the Patient Access leadership team, Schedules, registers, initiates pre-authorization and referrals process, confirms and maintains patient diagnostic appointments, surgeries and/or medical procedures for McLaren Health. Essential Functions and Responsibilities as Assigned: * Obtains required patient demographic and insurance information for McLaren Health, governmental requirements, billing and third-party payer needs. * Provides courteous and efficient services to customers and accurately documents/verifies patient pre-registration information in a professional and timely manner. Collects, documents, scans all required demographic and financial information. * Provides physician and/or diagnostic appointment scheduling. * Maintains knowledge of insurance and authorization requirements. Performs real-time insurance verification and interprets responses. Informs patient of insurance requirements for services provided such as authorizations/pre-certifications and referrals. * Estimates and collects copays, deductibles, and other patient financial obligations. * Handles inbound and outbound calls with the goal of growing business, customer satisfaction, and customer retention, providing ease of access to McLaren Health services. * Maintains professionalism and diplomacy, following specific standards as defined in the department professionalism policy. * Performs all other duties as assigned. Qualifications: Required: * High school diploma or equivalent * 1-year experience in a customer service role or health care industry. Preferred: * 2-years previous experience with third party medical insurance, HMO and managed care including experience with CPT and ICD-10 coding and medical terminology Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Additional Information * Schedule: Full-time * Requisition ID: 25007260 * Daily Work Times: Standard Business Hours * Hours Per Pay Period: 80 * On Call: No * Weekends: No

Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration/admission process. Essential Functions and Responsibilities: * Accurately and efficiently performs registration and financial functions via Electronic Medical Record (EMR) to include: thorough interviewing techniques, registers patients in appropriate status, following registration guidelines while ensuring the accurate and timely documentation of demographic and financial data; obtains the appropriate forms and scans into the medical record as per department protocol. * Greet customers promptly with a warm and friendly reception. * Collects, documents, scans all required demographic and financial information. * Direct patients to appropriate setting, explaining, and apologizing for any delays. * Always maintains professionalism and diplomacy, following specific standards as defined in the department professionalism policy. * Estimates and collects copays, deductibles, and other patient financial obligations * Manage all responsibilities within Compliance guidelines as outlined in the Hospital and Department Compliance Plans and in accordance with Meaningful Use requirements. Applies recurring visit processing according to protocol. * May facilitate use of electronic registration tools where available (Wacom's, iPads, etc.). * Performs duties otherwise assigned by Management. Qualifications: Required: * High school diploma or equivalent required * 1-year experience in a customer service role or health care industry. Preferred: * Working knowledge of Windows, Excel, Word, Outlook, Cerner, EPIC or other EMR system, Electronic Eligibility System and various websites for third party payers for verification is preferred * Medical terminology preferred Knowledge, Skills, and Abilities: * Demonstrates characteristics that support the values, vision, mission, policies, and procedures of McLaren Health Care. * Provides service excellence standards: o Responds promptly, professionally and courteously to all customers' needs. o Cooperates and communicates effectively with all McLaren Health Care team members. o Contributes to continuous quality improvement efforts. o Must be able to understand, explain, calculate, analyze and interpret the information reviewed daily. * Ensures customer interactions are done in a professional and courteous manner. * Communications: communicates verbally and in writing in a positive, consistent, enthusiastic, and open mannered approach with all internal and external customers. * Works independently in a self-directed, non-confrontational, collaborative manner. * Constantly seeks opportunities to improve processes to support more efficient and effective work outcomes. * Customer Focus: promotes positive internal and external relations by actively seeking and being responsive to customer feedback. Ability to support and participate in continuous quality improvement projects. * Translates Mission and Vision into daily interactions with internal and external customers. Demonstrates drive, initiative and ownership in all endeavors undertaken for the benefit of the McLaren Health Care. * Displays high ethical standards. Additional Information * Schedule: Part-time * Requisition ID: 25006799 * Daily Work Times: 6:30pm-5:00am * Hours Per Pay Period: 60 * On Call: No * Weekends: Yes

Department: Patient Access (Fenton) Shift: Days Daily Work Times: Variable Scheduled Bi-Weekly Hours: 0 Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration/admission process. Qualifications: Required: * High school diploma or equivalent required * 1-year experience in a customer service role or health care industry. Preferred: * Working knowledge of Windows, Excel, Word, Outlook, Cerner, EPIC or other EMR system, Electronic Eligibility System and various websites for third party payers for verification is preferred * Medical terminology preferred Equal Opportunity Employer of Minorities/Females/Disabled/Veterans We are committed to encouraging and sustaining a work environment free of unlawful harassment, discrimination, and/or retaliation. We are an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's race, color, age, religion, sex/pregnancy (including pregnancy/childbirth or pregnancy/childbirth-related conditions), sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other status prohibited by applicable laws. We also make good faith efforts to recruit, hire, and promote qualified women, minorities, individuals with disabilities, and veterans. Additional Information * Schedule: Per Diem * Additional Locations: Michigan, Fenton; Michigan, Flint * Requisition ID: 25005285 * Daily Work Times: Variable * Hours Per Pay Period: 0 * On Call: No * Weekends: Yes

Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration/admission process. Essential Functions and Responsibilities: * Accurately and efficiently performs registration and financial functions via Electronic Medical Record (EMR) to include: thorough interviewing techniques, registers patients in appropriate status, following registration guidelines while ensuring the accurate and timely documentation of demographic and financial data; obtains the appropriate forms and scans into the medical record as per department protocol. * Greet customers promptly with a warm and friendly reception. * Collects, documents, scans all required demographic and financial information. * Direct patients to appropriate setting, explaining, and apologizing for any delays. * Always maintains professionalism and diplomacy, following specific standards as defined in the department professionalism policy. Qualifications: Required: * High school diploma or equivalent required * 1-year experience in a customer service role or health care industry. Preferred * Working knowledge of Window, Excel, Word, Outlook, Cerner, EPIC, or other EMR systems, Electronic Eligibility System and various websites for third party payers for verification is preferred. * Medical Termonology is Preferred Additional Information * Schedule: Full-time * Requisition ID: 25005471 * Daily Work Times: 6:00am-6:30pm * Hours Per Pay Period: 70 * On Call: No * Weekends: Yes

Provides follow up services to patients to ensure better customer service. Documents, analyzes, and implements programs to address patient concerns to help increase our customer satisfaction. Essential Functions and Responsibilities: 1. Serves as internal resource for managers in the use of the online patient satisfaction survey data tool and related data analysis. 2. Provides assistance and support to management in understanding survey reports and findings including: * Evaluates survey results, identifying trends and target areas for improvement. * Creates customized reports and presentations. * Assists leadership in the developing action plans based on report data; monitors plan results. * Monitors patient satisfaction "best practices" within healthcare industry; serves as organizational resource for related information. 3. Assists in the development and implementation of various customer care programs to increase the awareness of quality care for the patients and their families. 4. Assists in the development and implementation of policies and procedures that affect patient care and patient satisfaction. 5. Builds and maintains effective working relationships with patients, physicians, employees, and visitors in a friendly and cordial manner, in person or on the telephone, thus promoting a positive service image for the organization. 6. Works with the patient, family members and medical staff as an advisor to facilitate the resolution of care issues. 7. Provides education regarding patient relations topics to hospital personnel * Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. * Complies with federal, state, and local legal and certification requirements by studying existing and new legislation; anticipating future legislation; enforcing adherence to requirements; advising management on needed actions. 10. Performs other related duties as required and directed. Qualifications: Required * Associate degree in business administration or related field * Six months previous customer service experience OR * 3 years direct customer service experience Preferred: * Previous process improvement and customer service experience Additional Information * Schedule: Full-time * Requisition ID: 25006349 * Daily Work Times: 8:00am-4:30pm * Hours Per Pay Period: 80 * On Call: No * Weekends: No

Responsible for accurate entry of all patient registration data, and performing on-line insurance verification in accordance with HIPAA and compliance regulations. Responsible for maintaining, promoting and exhibiting excellent customer service for McLaren Greater Lansing. Responsibilities: * Receives complete bed requests and communicates with Administrative Nursing Supervisor in a timely fashion to plan, prioritize and coordinate the admission and transfer of patients. * Contacts physicians, physician offices, other healthcare agencies and other departments to obtain orders that meet medical necessity and/or are complete (includes patient name, test(s) ordered, reason for test or diagnosis, patient name and birth date, physician signature; and meets medical necessity per CMS guidelines using on-line medical necessity tool). Completes medical necessity ABN forms and issues notification when necessary. * Collects, verifies and records patient demographic and insurance data prior to service if services are pre-scheduled. If services are not pre-scheduled, may obtain information at time of service. Obtains necessary signatures on all registration and insurance forms. * Prepares and audits patient records to ensure that registration data is complete and accurate. Copies and distributes patient records as necessary. * May collect patient co-pays, deductibles and deposits prior to or at time of service as appropriate. Assures that all self pay patients are directed to the Pre-Admission Review staff or the Financial Counselor. Required: * High school diploma or equivalent. * Minimum of six months patient registration or billing experience in acute care setting or physician office; or two years clerical experience that includes data entry, customer service, and recordkeeping; or Associates Degree in Medical Insurance Billing and Coding or related field that includes courses in medical insurance billing and/or coding. * Experience or coursework in medical terminology. * Experience with Microsoft office and windows application. Preferred: * Associates Degree. * Two years experience in patient registration. Equal Opportunity Employer of Minorities/Females/Disabled/Veterans. Additional Information * Schedule: Full-time * Requisition ID: 25007193 * Daily Work Times: 2p-1030p * Hours Per Pay Period: 72 * On Call: No * Weekends: Yes

Responsible for accurate entry of all patient registration data, and performing on-line insurance verification in accordance with HIPAA and compliance regulations. Responsible for maintaining, promoting and exhibiting excellent customer service for McLaren Greater Lansing. Responsibilities: * Receives complete bed requests and communicates with Administrative Nursing Supervisor in a timely fashion to plan, prioritize and coordinate the admission and transfer of patients. * Contacts physicians, physician offices, other healthcare agencies and other departments to obtain orders that meet medical necessity and/or are complete (includes patient name, test(s) ordered, reason for test or diagnosis, patient name and birth date, physician signature; and meets medical necessity per CMS guidelines using on-line medical necessity tool). Completes medical necessity ABN forms and issues notification when necessary. * Collects, verifies and records patient demographic and insurance data prior to service if services are pre-scheduled. If services are not pre-scheduled, may obtain information at time of service. Obtains necessary signatures on all registration and insurance forms. * Prepares and audits patient records to ensure that registration data is complete and accurate. Copies and distributes patient records as necessary. * May collect patient co-pays, deductibles and deposits prior to or at time of service as appropriate. Assures that all self pay patients are directed to the Pre-Admission Review staff or the Financial Counselor. Required: * High school diploma or equivalent. * Minimum of six months patient registration or billing experience in acute care setting or physician office; or two years clerical experience that includes data entry, customer service, and recordkeeping; or Associates Degree in Medical Insurance Billing and Coding or related field that includes courses in medical insurance billing and/or coding. * Experience or coursework in medical terminology. * Experience with Microsoft office and windows application. Preferred: * Associates Degree. * Two years experience in patient registration. Equal Opportunity Employer of Minorities/Females/Disabled/Veterans. Additional Information * Schedule: Full-time * Requisition ID: 25006993 * Daily Work Times: 630a-3p * Hours Per Pay Period: 72 * On Call: No * Weekends: Yes

Responsible for the day-to-day operation of the Patient Service Center which includes but is not limited to opening and closing the service center, registering patients, ordering patient tests, collecting, handling, processing, and transporting specimens. Essential Functions and Responsibilities: 1. Performs proper specimen collection [blood and non-blood], including patient preparation, labeling, handling, preservation or fixation, processing or preparation, transportation, and storage of specimens; complies with all standards for laboratory procedures. Demonstrates knowledge and ability to evaluate and select proper collection methods for age specific patients. 2. Completes specimen handling and processing including centrifuging all tubes and aliquoting. 3. Arranges for specimen transport using established procedure. 4. Collects, verifies, and processes patient registration data and test order/entry into hospital information system/laboratory information system and understanding of insurance plans. 5. Adheres to Compliance policies related to job duties to include presenting Advance Beneficiary Notice (ABN) of non-coverage prior to delivery of outpatient services. 6. Responsible for obtaining consent for treatment. #LI-MF1 Required: * High school diploma or equivalent. * 6 months phlebotomy experience Preferred: * Certified as a phlebotomy technician. * Previous phlebotomy training course in approved program. * Previous experience in a clinical laboratory environment. Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Additional Information * Schedule: Full-time * Requisition ID: 25006519 * Daily Work Times: 8:00am-4:30pm * Hours Per Pay Period: 80 * On Call: No * Weekends: No