Applications Analyst jobs at McLeod Health - 627 jobs

Start Your Career in Healthcare Information Technology Today! Getting your first job can be difficult when employers want experience, but to gain that experience, you need your first job. We bridge the gap between your education and professional career by helping you gain the experience and training you need within the Healthcare Information Technology Industry. Optimum Healthcare IT is looking for recent college graduates with an interest in moving into the Healthcare IT Industry. Our Optimum CareerPath training program will equip you with the tools needed for your success as a Healthcare IT Analyst. Healthcare IT Analyst Job Responsibilities: · The Healthcare IT Analyst will have primary responsibility for the design, build/configuration, testing, validation, documentation, and ongoing support for the Healthcare applications. · This position will implement, administer, and support assigned systems under the guidance of senior members of the team. · The position will have a good understanding of healthcare organizations, ancillary systems, and health system operations. · Analyze and document user requirements, procedures, and problems to automate or improve existing systems. Review system capabilities, workflow, and scheduling limitations. · Document workflows, configure and/or build activities, change management adherence, end-user notifications, training information, and status reporting in the appropriate system. · Develop, document, and revise system design procedures, test procedures, and quality standards. · Expand or modify the system to serve new purposes or improve workflows. · Review and analyze the system and performance indicators to locate problems and correct errors. Escalate problems and issues to the appropriate staff to ensure timely resolution. · Coordinate projects, schedule, and facilitate meetings as necessary to complete assignments. · Technical and functional analyst support of systems that may include Electronic Health Records platforms (Epic, Cerner), IT Project Management, ERP Systems (Workday, Oracle, PeopleSoft, UKG), ITSM applications (ServiceNow), data and analytics applications (Tableau, PowerBI), cloud deployments (GCP, Azure, AWS), and other digital platforms and services. Requirements: · Bachelor's Degree · US work authorization (This position is not open to any H1B /F1/ H-4 EAD OPT/STEM degrees) · Excellent communication skills (verbal and written) · Ability to exercise tact and good interpersonal skills · Superb analytical and time management skills required · Self-starter, self-motivated, high level of initiative · Result-focused, ability to solve complex problems and resolve conflicts in a timely manner · Internships or research project work are highly desired in a healthcare setting · Understanding of how data works and looks, coming from different formats, is preferred · Ability to travel during the training program if necessary

Inspire health. Serve with compassion. Be the difference. Under general supervision, plans, conducts and may supervise assignments. Manages and performs analysis, specification, design, development, implementation, operation and maintenance of Cardiovascular Outcomes Database applications. Utilizing PC and/or network based systems and software; compiles and prepares reports, graphs and charts of data analysis/outcomes. Functions in a project management/supervisory role and will assist in administrative responsibilities and strategic planning. Scheduled Weekly Hours 24 hours per week Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference. Establish goals and procedures, analyze design, implement, evaluate and maintain Database system based upon end-user needs. Performs needs assessments, encompassing analysis of systems and enterprise-wide requirements. Gathers and organizes information by observation, chart extraction, receiving and otherwise obtaining data/information from all relevant sources. Analyzes data by identifying the underlying principles, reasons, or facts of information by breaking it down into separate parts, proposing and implementing solutions or alternative solutions. Provides consultation and expert advice to Heart Hospital administration and physician/clinical team. Remains current on healthcare practices and information technology trends. Assists management with administrative responsibilities and clinical strategic planning. Manages project implementations, installation, acceptance testing, system education and maintenance. Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director, or executive. Minimum Requirements Education - Associate degree in related field of study. Experience - Five (5) years of experience in a business or healthcare role. In Lieu Of Equivalent combination of relevant academic and/or experience may be considered. Required Certifications, Registrations, Licenses Currently licensed as RN or CVT in SC BLS Knowledge, Skills and Abilities Basic computer skills Knowledge of office equipment (fax/copier) Training as required by department Proficient computer skills in spreadsheets and databases preferred Clinical cardiovascular and quality improvement knowledge preferred. Work Shift Day (United States of America) Location Greenville Memorial Med Campus Facility 1008 Greenville Memorial Hospital Department 10089081 Cardiology Administration Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

Inspire health. Serve with compassion. Be the difference. Works with and analyses the payroll financial management information systems to achieve business objectives including coordination of bi-weekly payroll, preparing statistical and financial reports, providing system documentation and training, resolving business process issues and identifying process enhancements required to improve operational effectiveness. Accountabilities Responsible for managing and processing bi-weekly payroll that includes but is not limited to creation of all new payroll jobs; coordination with I/S, H/R and Financial Systems; monitoring output for accuracy and correction of errors; payroll information generated in appropriate format and sent to outside agencies, internal accountants and management. -20% Responsible for training, ongoing consultation and assistance to timekeepers and managers. Conducts Prisma Health user training. Proficiency in PowerPoint. Responsible for maintaining the timekeeper security aspect of timekeeping system. -8% Responsible for creating and generating bi-weekly and ad hoc financial reports for management, staff and outside agencies including outside auditors. Responsible for completion of analysis requirements generated by these reports. Proficiency in use of system application tools including multiple report writers used by payroll and GL system, import/export features, Access and Advanced Excel. -15% Manages identification and monitoring of automation of secondary jobs. Manages the processing of special pay requests. Works closely with H/R for review of those requiring H/R approval. Coordinates with H/R, I/S and Financial Systems. -20% Responsible for account reconciliation, analysis and reporting of payroll accounts. Responsible for updating HR/Payroll system to maintain accuracy with GL system. Coordinates with Payroll Manager, Director and Manager of accounting, accounting staff, H/R, I/S, employees and outside agencies. -15% Responsible for analyzing repayments due to over-payments or underpayments. Prepares all necessary documentation to comply with IRS regulations and Prisma Health policy. Works closely with payroll manager to ensure that the process has been completed and follows up to ensure complete repayment. -10% Responsible for quarterly and yearly reconciliations and multiple state filing requirements for payroll reporting on multiple companies including but not limited to IRS, State Departments of Revenue, SC Economic Development, Employment Security Commission, Workers Comp. Responsible for coordination of payroll audits and inquires regarding these filings. -5% Develops documented procedures for payroll staff, timekeepers and managers. Works closely with H/R, Financial Systems and I/S. -3% Evaluates and recommends system enhancements to improve business process and support business objectives exploring innovative solutions to achieve process efficiencies and maintain cost effectiveness. Works closely with H/R, Financial Systems and I/S. -2% Attends meetings and participates on committees as directed. Represents department at conferences. Assumes responsibility for operational decisions in Manger's absence. Maintains and upgrades education and technological skills. -2% Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director, or executive. Minimum Requirements Bachelor's Degree in accounting, finance, or management. 5 years of experience in payroll- Healthcare experience preferred. Required Certifications/Registrations/Licenses CPA or CPP In Lieu Of The Minimum Requirements Listed Above Bachelor's degree in another field of study will be considered with 7 years of payroll, accounting, or finance experience 7 years financial accounting/analyst/payroll experience will be considered in lieu of CPA/CPP requirement. 10 years financial accounting/analyst/payroll experience and a CPP certification will be considered in lieu of a bachelor's degree. Other Required Sills and Experience Master's degree or equivalent formal training in field of specialization - preferred Knowledge and experience with: INFOR financial software; Lawson H/R Payroll software system; Kronos Timekeeping system; Crystal report writing; Training of end users; Account analysis and reconciliation - preferred Work Shift Day (United States of America) Location Prisma Health Corporate Office Facility 7001 Corporate Department 70019093 Payroll Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

Epic Certified Applications Analyst implements and maintains Epic systems and databases to ensure optimum performance. Epic Certified Applications Analyst manages complex Information System projects/products in order to provide automated solutions that meet business needs using the Epic solution. Maintains Epic applications and facilitates updates, new releases and system enhancements. Communicates project and team status to internal and external audiences when necessary. Conducts or participates in system technical and application reviews to determine feasibility, cost and evaluate usefulness. Assists in development and training of existing and new employees. Serves as an advocate for VHS needs in all efforts related to the Inova/VHS Alliance. Remains current on programming tools, methodologies and industry standards, as evidenced by participation in training classes and timely completion of Epic New Version Training/Continuing Education. On Call required. Scope/Growth: Conducts or participates in system technical and application reviews to determine feasibility, cost and evaluate usefulness. Evaluates requests for service, participates in vendor demos, site visits, and reference calls. Leads in conducting system investigation to determine general feasibility, cost, and alternative system solutions as evidenced by interviewing users to define requirements and objectives of automation. Serves as applications support contact to troubleshoot problems, incorporate end users preferences, ensure the availability of reports and collect other relative information in order to optimize user experience. System Maintenance: Implements and maintains Epic systems and databases to ensure optimum performance. Follows standards for on-call, downtime and request processing. Responds to and addresses system issues and requests as evidenced by following approved SLA goals, standards of work, and policy. Analyzes complex processes as evidenced by collaboration, research, workflow analysis, and data extraction. Follows through across the incident and request lifecycle (from inception to completion) in accordance with Epic documentation standards. Project Oversight. Assists with information Systems projects in order to provide automated solutions that meet operational/business needs using enterprise solutions. Maintains applications and facilitates updates, new releases and system enhancements. Consults with internal customers to validate time line and assumptions and incorporates validated information into the project plan. Supports departmental processes such as project management as evidenced by project planning, problem resolution, change control, and quality assurance, in accordance with established standards. Participates in all phases of review and testing of new enterprise applications and updates as evidenced by note/change review, development and execution of test data/scripts, validation of test results, and end user acceptance sign off in accordance with documentation standards. Assists in prioritizing and implementing requested changes to enterprise applications systems in accordance to change management procedures. Analyzes new functionality to assess usefulness and determine an implementation schedule in conjunction with established review procedures. Mentoring: Assists in recruitment, development and training of existing and new employees. Remains current on programming tools/methodologies and makes recommendations for team/analyst training programs to the Supervisor/Manager/Director, in accordance with department budget and strategic plan. Assists in the development and implementation of employee training/mentoring activities. Communication: Communicates status to teammates and internal and external customers. Follows through on issues for resolution. Effectively reaches out to teams in order to facilitate issue resolution or address project constraints. Escalates and communicates status to Supervisor/Manager/Director in accordance with established standards. Participates in team meetings, huddles and work groups. Provides minutes, vendor project correspondence and status reports, in accordance with IT documentation standards. Assists in the maintenance and communication for new version releases and change control processes. Follows procedures and standards for naming application/system guidelines. Education Bachelor's Degree in Healthcare or Information technology related field or four (4) years of equivalent work experience required Experience Minimum of three (3) years' experience in an IT or healthcare role required At least one Epic certification required Epic end user experience preferred Certification & Licensure At least one Epic certification or accreditation required. Epic certification or accreditation in primary module(s) or as specified by the applications required within 6 months of hire. Current Epic certification or accreditation must be maintained for all essential certifications per Epic Corporation standards. Qualifications Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and follow a project plan required Competent in Microsoft Office required Strong verbal/written communication and follow up skills required Technical knowledge of coordinating, configuring and building healthcare IT to drive quality improvement, meaningful use and safety goals required Knowledge of the regulatory requirements for health system EHR's required Ability to lead and mentor application teams required Ability to work independently and collaboratively for content build/project/upgrade as delegated by project manager/director required Experience in change management required Experience in intra-system design highly preferred Physical Demands 6 A Customer Service FLSA Classification Exempt Benefits At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include: * A Zero-Deductible Health Plan * Dental and vision insurance * Generous Paid Time Off * Tuition Assistance * Retirement Savings Match * A Robust Employee Assistance Program to help with many aspects of emotional wellbeing * Membership to Healthy U: An Incentive-Based Wellness Program Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more. To see the full scale of what we offer, visit valleyhealthbenefits.com.

Epic Certified Applications Analyst implements and maintains Epic systems and databases to ensure optimum performance. Epic Certified Applications Analyst manages complex Information System projects/products in order to provide automated solutions that meet business needs using the Epic solution. Maintains Epic applications and facilitates updates, new releases and system enhancements. Communicates project and team status to internal and external audiences when necessary. Conducts or participates in system technical and application reviews to determine feasibility, cost and evaluate usefulness. Assists in development and training of existing and new employees. Serves as an advocate for VHS needs in all efforts related to the Inova/VHS Alliance. Remains current on programming tools, methodologies and industry standards, as evidenced by participation in training classes and timely completion of Epic New Version Training/Continuing Education. On Call required. Scope/Growth: Conducts or participates in system technical and application reviews to determine feasibility, cost and evaluate usefulness. Evaluates requests for service, participates in vendor demos, site visits, and reference calls. Leads in conducting system investigation to determine general feasibility, cost, and alternative system solutions as evidenced by interviewing users to define requirements and objectives of automation. Serves as applications support contact to troubleshoot problems, incorporate end users preferences, ensure the availability of reports and collect other relative information in order to optimize user experience. System Maintenance: Implements and maintains Epic systems and databases to ensure optimum performance. Follows standards for on-call, downtime and request processing. Responds to and addresses system issues and requests as evidenced by following approved SLA goals, standards of work, and policy. Analyzes complex processes as evidenced by collaboration, research, workflow analysis, and data extraction. Follows through across the incident and request lifecycle (from inception to completion) in accordance with Epic documentation standards. Project Oversight. Assists with information Systems projects in order to provide automated solutions that meet operational/business needs using enterprise solutions. Maintains applications and facilitates updates, new releases and system enhancements. Consults with internal customers to validate time line and assumptions and incorporates validated information into the project plan. Supports departmental processes such as project management as evidenced by project planning, problem resolution, change control, and quality assurance, in accordance with established standards. Participates in all phases of review and testing of new enterprise applications and updates as evidenced by note/change review, development and execution of test data/scripts, validation of test results, and end user acceptance sign off in accordance with documentation standards. Assists in prioritizing and implementing requested changes to enterprise applications systems in accordance to change management procedures. Analyzes new functionality to assess usefulness and determine an implementation schedule in conjunction with established review procedures. Mentoring: Assists in recruitment, development and training of existing and new employees. Remains current on programming tools/methodologies and makes recommendations for team/analyst training programs to the Supervisor/Manager/Director, in accordance with department budget and strategic plan. Assists in the development and implementation of employee training/mentoring activities. Communication: Communicates status to teammates and internal and external customers. Follows through on issues for resolution. Effectively reaches out to teams in order to facilitate issue resolution or address project constraints. Escalates and communicates status to Supervisor/Manager/Director in accordance with established standards. Participates in team meetings, huddles and work groups. Provides minutes, vendor project correspondence and status reports, in accordance with IT documentation standards. Assists in the maintenance and communication for new version releases and change control processes. Follows procedures and standards for naming application/system guidelines. Education Bachelor's Degree in Healthcare or Information technology related field or four (4) years of equivalent work experience required Experience Minimum of three (3) years' experience in an IT or healthcare role required At least one Epic certification required Epic end user experience preferred Certification & Licensure At least one Epic certification or accreditation required. Epic certification or accreditation in primary module(s) or as specified by the applications required within 6 months of hire. Current Epic certification or accreditation must be maintained for all essential certifications per Epic Corporation standards. Qualifications Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and follow a project plan required Competent in Microsoft Office required Strong verbal/written communication and follow up skills required Technical knowledge of coordinating, configuring and building healthcare IT to drive quality improvement, meaningful use and safety goals required Knowledge of the regulatory requirements for health system EHR's required Ability to lead and mentor application teams required Ability to work independently and collaboratively for content build/project/upgrade as delegated by project manager/director required Experience in change management required Experience in intra-system design highly preferred Physical Demands 6 A Customer Service FLSA Classification Exempt Benefits At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include: * A Zero-Deductible Health Plan * Dental and vision insurance * Generous Paid Time Off * Tuition Assistance * Retirement Savings Match * A Robust Employee Assistance Program to help with many aspects of emotional wellbeing * Membership to Healthy U: An Incentive-Based Wellness Program Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more. To see the full scale of what we offer, visit valleyhealthbenefits.com.

The Epic Application System Analyst 3 designs, configures, supports and maintains accurate and efficient Information Services technology, applications and programs to maximize organizational performance. Provides technical, systems and applications support to FMOLHS facilities and users. Provides ongoing analysis and problem-solving to ensure the integration of Epic in effective workflow and process design. * Job Duties * Facilitates vision development, solution design, standards guidance, project scoping, IS strategy integration and implementation of efficient, high quality Epic systems. * Evaluates technology, systems and application capabilities, analyzes workflow/data flow, and creates efficient and logical solutions. Plans, schedules, reviews, and performs analysis, design, construction, testing, and implementation of assigned technology and application systems. Participates in solution testing and documents clear and concise system descriptions that meet project requirements and departmental quality standards. * Utilizes organizational project management methodology, processes, and systems to ensure effective and efficient project development and completion. Evaluates requests for programming and provides timetables for completion. * Collaborates with FMOLHS Information Services, leaders, team members and end users to develop efficient, cost-conscious technology and applications system specifications that maximize organizational performance. * Develops and implements data driven performance improvement methodologies. Maintains accurate records for use in evaluating organizational performance. Identifies ways of improving current services and consults with management on issues and problems. * Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures. * Strives to promote the quality and efficiency of his/her own performance by remaining current with the latest trends in field of expertise through participation in job-relevant seminars and workshops, attendance at professional conferences, and affiliations with national and state professional organizations. * Utilizes IS project management methodology and best practices to improve individual and organizational efficiency, effectiveness, and outcomes. * 3 years of experience as an Epic Certified analyst and 5 years of IS System Application experience OR 7 years of experience in healthcare, clinical, or business operations * Bachelor's Degree or 4 years of experience as licensed health care clinical professional, business operations or information systems * Working Conditions: Occasional pressure due to multiple calls and inquiries Subject to many interruptions Occasional travel Physical Requirements: Frequent use of hands and fingers Good visual and hearing acuity Mostly sedentary work Interpersonal Skills: Good interpersonal/human relations skills Good oral and written communication skills Problem solving and critical thinking skills * License and Certification: EPIC Certification

Remote - Epic Revenue Application Analyst II - Professional Billing Rev Cycle Implementation Team Full Time Status Day Shift Pay: $72,945.60 - $109,428.80 / year Candidates residing in the following states will be considered for remote employment: Alabama, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Mississippi, Nebraska, North Carolina, Oklahoma, Texas, Utah, and Virginia. Remote work will not be permitted from any other state at this time. This position works with minimal supervision, uses defined methodologies in a team environment to perform system life cycle tasks for assigned systems and technologies. This position is responsible for implementation and support of applications. This position works closely with end users to troubleshoot and correct problems relating to applications and assists with conversions and implementations of software products. This position uses operational knowledge to seek out, research and evaluate a variety of solutions to provide end users with high quality, efficient products. This position maintains and supports specified installed application software products. This position is employed by Mosaic Health System. Demonstrates accountability in delivering assigned task. Reports project issues and accomplishments to application/project manager. Delivers a work product that meets project requirements as defined by the scope and stays within departmental guidelines for application configuration/development. Analyzes and documents current and future needs and workflows through interviews and gathering data regarding regulatory requirements, operational procedures, and hospital/departmental policies. Participates in the planning, development, implementation, maintenance, support, and evaluation of clinical or business application systems as assigned. These activities may include system design, documentation of design decisions, workflow redesign and documentation, data collection, database building, testing, and troubleshooting. Participates/Contributes/Takes instructions in team and project meetings. Works closely with team/department members. Works effectively and efficiently as part of a team on assignments. Can work independently on some assignments. Takes direction. Other duties as assigned All required education is a minimum requirement. Higher levels of education are acceptable. Associate's Degree in Information Technology, Business Administration, or related field or three or more years of related experience required. EPIC certification(s) - current upon hire preferred. OR EPIC certification(s) - achieve within 120 days required. AND if certification not achieved upon hire must be willing to travel or actively participate in remote training required. 3 years or more of related experience required. AND experience supporting clinical, ancillary, or business environments required. AND Application system build experience preferred.

Baptist Health is looking for an Epic Application Analyst Intermediate - Willow Inpatient to join their team. This is a remote work position that requires residency in KY or IN Under general direction, responsible for application and integration of information technology in the healthcare setting. This position will serve as a liaison between the IT department and operations to align system design with operational processes. This includes data collection, workflow analysis, system configuration, testing, and support. Participates in application deployment and procedure documentation. Ensures that the software build meets organizational goals and external mandates such as HIPAA and Meaningful Use. Has technical knowledge of own application and understand connections and collaborates with other applications and technical teams. Under supervision may act as project coordinator for medium sized projects with medium budgets that may or may not have system-wide implications. Qualifications Minimum of a bachelor's degree and two years' related experience, or two years' experience as a Certified Pharmacy Technician in lieu of a degree. Appropriate certifications or licensures are required. CPhT certification required. Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.

Employment Status:Full time Shift:Day (United States of America) Facility:451 Kimball Ave NE - RoanokeRequisition Number:R156658 ServiceNow Application Analyst III (Open) How You'll Help Transform Healthcare:Onsite is preferred, hybrid or remote work option is available. Candidates residing in the following states can be considered for remote work: Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and Virginia. The ServiceNow Application Analyst III is responsible for the analysis, design, configuration, implementation, and support of ServiceNow applications with a strong emphasis on the Strategic Portfolio Management (SPM) suite. This role partners closely with business stakeholders, technical teams, and vendors to ensure solutions meet organizational goals, adhere to governance, and maximize platform value. The analyst will contribute to platform enhancements, troubleshoot complex issues, deliver training, and drive adoption of ServiceNow best practices across the enterprise. Key Responsibilities Application Analysis & Solution Design Performs advanced analysis of ServiceNow applications-including SPM, ITSM, and related modules-to design scalable solutions that align with business strategy. Plans implementations, evaluates enhancement opportunities, and ensures optimal adoption of SPM capabilities (e.g., Demand, Project, Portfolio, Resource Management). Configuration & Development Support Maintains expert knowledge of assigned ServiceNow applications and configuration tools. Performs configuration, workflow updates, form/table design, reporting, and dashboards. Assists with the resolution of complex platform issues and provides timely updates to stakeholders. Project & Portfolio Delivery Independently manages assigned ServiceNow projects and enhancement initiatives, ensuring timelines and deliverables are met. On-Call & Advanced Support Participates in on-call rotation and assists team members with troubleshooting complex issues. Requirements & Design Leadership Independently conducts requirements-gathering sessions with business partners, leveraging deep understanding of SPM processes. Facilitates detailed design workshops, ensuring alignment between client needs and platform capabilities. Business Process Optimization Analyzes business operations to identify opportunities for automation, process improvement, and workflow optimization-particularly within SPM lifecycle processes (demand intake, prioritization, forecasting, reporting). Technical Leadership & Mentorship Leads large initiatives and serves as a mentor to junior analysts, providing guidance on ServiceNow functionality, standards, and best practices. Documentation & Training Creates and maintains high-quality documentation including solution designs, status reports, support materials, and training assets for both technical teams and end users. Change Management Compliance Follows the established change management process, ensuring timely submission of change requests, effective communication, risk mitigation, and post-change validation. Application Support & Implementation Supports the deployment of new ServiceNow modules and capabilities. Assists with testing, documentation, user acceptance, and rollout planning. Cross-Functional Collaboration Works closely with internal and external partners in a professional manner. Responsibilities may involve access to confidential or sensitive information; discretion and sound judgment are required. Work Environment & Governance Operates effectively in a matrixed organization and understands Bimodal delivery principles. Works in an office or remote environment using modern devices and collaboration tools. What We Require: Education: High school diploma or equivalent required. Associates/Bachelors degree in computer science, information systems, healthcare, business or equivalent experience required. Experience: Minimum of five years of related experience. Licenses/Certifications :Valid Virginia drivers' license required. Vendor and/or industry certifications/proficiencies as determined by management. Other: Must be a self-initiated team player that can work under little supervision, with strong organizational, problem-solving and analytical skills. Must be able to work both independently and in a team setting and serve as a mentor to others in the department. Must facilitate a positive and collaborative work environment. Must be flexible and capable of prioritizing multiple projects and meeting deadlines. Effective communication skills (oral, written and presentation). Primary business hours Monday-Friday including some weekends, holidays. Will require after-hours on-call coverage. Occasional travel required. Recruiter: MARK MISKOVIC Recruiter Email: ***************************** For more information, contact the HR Service Center at **************. Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at ************, 8:00 a.m. to 4:30 p.m., Monday through Friday. For more information on E-Verify: ******************************************************************* Benefits, Pay and Well-being at Carilion Clinic Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away. When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion: Comprehensive Medical, Dental, & Vision Benefits Employer Funded Pension Plan, vested after five years (Voluntary 403B) Paid Time Off (accrued from day one) Onsite fitness studios and discounts to our Carilion Wellness centers Access to our health and wellness app, Virgin Pulse Discounts on childcare Continued education and training

Employment Status:Full time Shift:Day (United States of America) Facility:Remote - VARequisition Number:R157398 EPIC Application Analyst III-Cadence (Open) How You'll Help Transform Healthcare:Responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems. Will also be involved in providing Epic application support, troubleshooting, training and reporting activities. May also be involved in providing non-Epic application support and troubleshooting for integrated third-party applications. Serves as a liaison between TSG groups, clients and vendors. Conducts advanced analysis of Epic application design including but not limited to planning implementations and maximizing application benefits. Mentors teammates in resolution of issues, tracking issues and providing updates to peers, leadership and clients. (no supervision listed) Manages assigned projects and meets deadlines. Conducts highly complex work unsupervised and with extensive latitude for independent judgement. Adheres to departmental policies and procedures. Plans and conducts requirements gathering for Epic projects and requests. Coordinates, plans and conducts detailed design sessions through knowledge of client/business needs and application functionality. (no supervision listed) Coordinates, plans, and conducts analysis of client business needs. Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies. Serve as a liaison between Epic modules. Serve as a professional and technical mentor to teammates. Recognized as a subject matter expert and advanced individual contributor. Serve as advocate for department initiatives and processes. Facilitates a positive and collaborative work environment. Adheres to the application change management process to include timely reporting of all pertinent change information, effective discussion of the changes, internal and external communications, contingency planning, support of the change event and post-change reporting, as appropriate. What We Require: Education: High school diploma or equivalent required. Associates/Bachelors degree in computer science, information systems, healthcare, business or equivalent experience required. Experience: Minimum of eight years of related experience. Licensure, certification, and/or registration: Valid Virginia drivers' license required. Vendor and/or industry certifications/proficiencies as determined by management. Certification/Proficiency in applicable Epic module. Additional Certifications/Proficiencies in module associated with primary Epic module required. Other Minimum Qualifications: Must be a self-initiated team player that can work under minimal supervision, with strong organizational, problem-solving and analytical skills. Must be able to work both independently and in a team setting. Must facilitate a positive and collaborative work environment. Must be able to serve as mentor to teammates to foster skills development among team. Must be flexible and capable of prioritizing multiple projects and meeting deadlines. Effective communication skills (oral, written and presentation). Ability to collaborate with others, including clients and vendors. Primary business hours Monday-Friday including some weekends, holidays. Will require after-hours on-call coverage · Occasional travel required. Recruiter: MARK MISKOVIC Recruiter Email: ***************************** For more information, contact the HR Service Center at **************. Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at ************, 8:00 a.m. to 4:30 p.m., Monday through Friday. For more information on E-Verify: ******************************************************************* Benefits, Pay and Well-being at Carilion Clinic Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away. When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion: Comprehensive Medical, Dental, & Vision Benefits Employer Funded Pension Plan, vested after five years (Voluntary 403B) Paid Time Off (accrued from day one) Onsite fitness studios and discounts to our Carilion Wellness centers Access to our health and wellness app, Virgin Pulse Discounts on childcare Continued education and training

BASIC PURPOSE OF THE JOB This position is responsible for the implementation of low complexity tools and processes, and the proactive support and maintenance of clinical information systems. Works under direct supervision to effectively scope, plan, and deliver on customer requests to include break fix issues and projects. Leads and coordinates projects with low complexity. Utilizes best practices to implement and document consistent builds. Takes ownership of issues, is highly responsive to customers, and shows an aptitude for the development and documentation of customer requirements. This position primarily supports the OpTime & Anesthesia applications of the Epic EHR system.REPORTS TO Manager, Clinical Applications JOB REQUIREMENTS Supervisory Responsibilities: No Minimum Education: High School Diploma License/Certification Required: No Minimum Work Experience: Three years' experience in Information Technology, clinical operations, or related field. Degree may be used to substitute years of work experience. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Excellent oral and written communication skills. Service oriented. Able to work independently, think critically, and problem solve. Is proactive and makes routine decisions independently. Must have above average problem-solving skills. Excellent organizational, time management and customer service skills. Proficient in MS Office, Outlook, Excel and PowerPoint and other computer applications. DUTIES AND RESPONSIBILITIES Serves as the IT contact and resource for assigned user departments and develops understanding of their business and information requirements. Determine information needs of operational departments and presents potential solutions. Implement system changes that are low in complexity following Change Management policies and procedures. Gains an understanding of and sensitivity to the users' environment and information needs. Consistently demonstrates effective verbal communication skills; communicates ideas clearly and in a manner appropriate for the audience. Assists with on-going support, problem diagnosis, and problem resolution related to assigned clinical information systems. Assists with coordination of problem resolution with users, other IT personnel, and vendors. Assesses problem situations with care and considers all aspects before pursuing a solution; seeks advice from management appropriately. Ensures system changes are thoroughly tested before placing in production; following department change management policies and procedures and monitoring results before signing off on changes made. Establishes and maintains a good rapport with users and other personnel. Demonstrates good analytical ability in evaluating existing systems. Assists user departments in user training, documentation, and development of policies and procedures related to information systems. Demonstrates proficiency in the use of assigned departmental systems as well as internal communication, and presentation. Assists with development of training material; conducts informative training classes and one-on-one training as assigned. Demonstrates good written communication skills; writes documents and reports clearly, concisely, and grammatically correct. Gains knowledge of corporate and departmental policies and procedures, applicable regulatory agencies, and information systems security policies and procedures. Maintains end user system security in compliance with information security policies and procedures. Ensures system access provided is appropriate for the end user role. Ensures completion of access and termination requests meet or exceed the required timelines as stated in the information systems security policy and procedure. Conducts regular audits to ensure continued need for access by end users. Reports breaches in security to appropriate IT management in a timely manner. PHYSICAL REQUIREMENTS Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. Light lifting, pushing and pulling is required for 1-20 lbs occasionally and frequent moving of objects of less than 10 lbs is required. Frequent sitting with some walking, standing, squatting, bending, and reaching is required. Keyboard/computer use and/or repetitive motions may be required. Come work where you can make a difference everyday.

The Epic Certified Applications Analyst and Data Courier Coordinator implements and maintains Epic systems and databases to ensure optimum performance. This role manages complex Information System (IS) projects and products using the Epic solution to provide automated solutions that meet business needs. On-call is required for this position. Responsibilities and Duties Responsible for implementation and management of Epic systems, databases, and applications, by facilitating updates, new releases, and system enhancements, to ensure optimum performance. Responsible for conducting and leading system investigations to determine general feasibility, cost, and alternative system solutions as evidenced by interviewing users to define requirements and objectives of automation. Serves as applications support contact to troubleshoot problems, incorporate end user preferences, ensure the availability of reports and collect other relative information in order to optimize user experience. Serves as the technical resource when assistance is needed for data courier issues and mass migration events. Helps to manage updates to exempted master files and IPG security. Responsible for the Epic change control and data migration process in order to deliver changes and updates to the production environment that are error free and cause no harm to patients or disruption to end users. Responsible for monitoring data courier migrations to ensure that system policy and processes are followed, and for maintaining and updating the list of production approved data couriers. Conducts or participates in system technical and application reviews to determine feasibility, cost and evaluate usefulness. Conducts analysis of new functionality to assess usefulness and determines an implementation schedule in conjunction with established review procedures. Conducts analysis of complex processes as evidenced by collaboration, research, workflow analysis, and data extraction. Participates in all phases of review and testing of new enterprise applications, and updates as evidenced by note and change review; development and execution of test data and scripts; validation of test results; and end user acceptance sign-off; in accordance with documentation standards. Remains current on programming tools, methodologies, and industry standards, by participating in training classes and Epic New Version Training/Continuing Education and uses this information to make recommendations for team and analyst training programs to the Supervisor, Manager, and/or Director, in accordance with department budget and strategic plan. Evaluates requests for service and participates in vendor demos, site visits, and reference calls. Consults with internal customers to validate timeline and assumptions and incorporates validated information into the project plan. Communicates project and team status to teammates and internal and external customers as necessary. Follows standards for on-call, downtime, and request processing. Responds to and addresses system issues and requests as evidenced by following approved SLA goals, standards of work, and policy. Follows through the incident and request lifecycle, from inception to completion, in accordance with Epic documentation standards. Escalates status to Supervisor, Manager, and/or Director, in accordance with established standards and as appropriate. Supports departmental processes such as project management as evidenced by project planning, problem resolution, change control, and quality assurance, in accordance with established standards. Provides follow through on issues by reaching out to teams in order to facilitate issue resolution or address project constraints. Participates in team meetings, huddles and work groups and provides minutes, vendor project correspondence and status reports, in accordance with IT documentation standards. Follows procedures and standards for naming application/system guidelines. Assists with IS projects in order to provide automated solutions that meet operational and business needs using enterprise solutions. Assists in the development and implementation of employee training and mentoring activities. Assists in prioritizing and implementing requested changes to enterprise applications systems in accordance to change management procedures. Assists in maintenance and communication for new version releases and change control processes. Education Bachelor's degree or BSN is required for all new hires on or after 1/1/2017. Experience Minimum of four years of experience in an IT or healthcare role is required. Experience in change management is required. Experience in intra-system design is highly preferred. Certification & Licensures Minimum of one Epic certification or accreditation is required. Epic certification or accreditation in assigned module(s) or as specific by the applications required within 6 months of hire. Epic certification or accreditation must remain active for all essential certifications per Epic Corporation standards. Active state license for Registered Nurse or Licensed Practical Nurse must be maintained for all nurses in the role effective 02/01/2018 and any licensed nurses hired into the role effective 02/01/2018. Data Courier Administration certification is required Qualifications Knowledge of the regulatory requirements for health system. Competent in Microsoft Office required. Strong verbal and written communication and follow-up skills required. Technical knowledge of coordinating, configuring and building healthcare IT to drive quality improvement, meaningful use and safety goals required. Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and follow a project plan required. Ability to lead and mentor application teams required. Ability to work independently and collaboratively for content build/project/upgrade as delegated by project manager/director required. Benefits At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include: * A Zero-Deductible Health Plan * Dental and vision insurance * Generous Paid Time Off * Tuition Assistance * Retirement Savings Match * A Robust Employee Assistance Program to help with many aspects of emotional wellbeing * Membership to Healthy U: An Incentive-Based Wellness Program Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more. To see the full scale of what we offer, visit valleyhealthbenefits.com.

* Remote opportunity * Epic Beacon Certified preferred Hourly pay range: $44.56-$66.87 Responsible for providing primary support and contact for each application. Coordinates all issues that arise during the project for assigned application areas and provides subject matter expertise and comprehensive knowledgeable in Trinity Health's policies, procedures, and business operations. Works directly with the customer and develops best practice workflows based on decisions from different system decision making groups and translates the information into the application build. Works hand-in-hand with other Epic Application Coordinators, Project Managers, Trainers, and respective Application Managers. ESSENTIAL FUNCTIONS Knows, understands, incorporates and demonstrates the Trinity Health Mission, Vision and Values in behaviors, practices and decisions. Establishes priorities that align with organizational initiatives. Manages multiple projects simultaneously and adapts to frequent changes in priority. Manages teams to consensus decisions that support organizational objectives Consults with providers, clinicians, executives and management at all levels in order to provide support for decisions, workflows, new initiatives and other assignments. Provides critical analysis of data to support assigned program, project and/or engagement and articulates same to colleagues, customers, business owners and all levels of management. Provides specialized guidance for integration, architectures, system selection, strategy, electronic health and/or financial records, clinical systems implementations and clinical process transformation as needed. Researches and contributes to recommendations into timing of introduction of new functionality. Supports upgrade design process and decision-making. Recommends innovative application solutions to product workflow, patient safety, productivity and financial problems. Provides leadership direction for application integration decisions with impacts across applications and clinical / business units. Assists product teams in development of design and required documentation. Analyzes business processes and reengineers those processes to improve business and/or clinical needs. Prepares or participates in the preparation of detailed project work plans and project status reports. Assists and collaborates with system decision making groups in determining best practice evidence-based workflows, order sets, forms, decision support and other tools that are consistently applied throughout Trinity Health. Utilizes performance improvement methodologies (e.g., PDCA, Lean, Six Sigma, etc.) and change management strategies to address gaps in performance, changing technology, regulations, standards and evidence. Participates in interdisciplinary functional groups that make design, implementation, enhancement and outcome reporting decisions. Models teamwork within the System Office and with RHMs. Demonstrates the ability to operate in a collaborative, shared leadership environment. Assists in the handling of multiple projects/assignments simultaneously and adapts to frequent changes in priorities. Actively pursues professional growth opportunities. Utilizes support staff appropriately and adopts new tools to manage projects and documents. Maintains a working knowledge of applicable Federal, State and local laws and regulations, the Trinity Health Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior. MINIMUM QUALIFICATIONS The Application Consultant in this role must be willing to travel to work sites as needed and determined by the leadership team. Bachelor's degree in healthcare, IT or related field, or an equivalent combination of education and experience. Must have progressively responsible experience serving as a subject matter expert, specialist or a consultant. Must be able to learn Epic's software and obtain EPIC Certification within 3 to 6 months after the hire date. Current Epic certification preferred. Three (3) to five (5) years knowledge and leading performance/business process improvement activities, including analyzing workflow processes utilizing PDCA, Lean, Six Sigma or other continuous process improvement methodologies or direct experience building IT systems The Application Consultant in this role must be willing to travel to work sites as needed and determined by the leadership team. Ability to interface with multiple technical and business teams. Familiarity with information systems, clinical software and other computer applications. Ability to serve as primary support contact for application and to coordinate all issues that arise. Ability to understand choices involved in application configuration and to perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software. Ability to analyze business operations relative to build decisions, investigate end users' preferences when making build decisions, and working directly with system decision groups. Ability to prioritize and implement requested changes to the system and to effectively analyze functionality in new releases in order to determine utilization. Ability to populate databases during the initial system build with assistance from Epic and to collect information regarding potential system enhancement needs. Ability to ensure data coming across an interface into an Epic application meets the business needs. Ability to set standards for naming and numbering conventions and security classifications using the Epic Style Guide Master File Naming and Numbering Conventions. Ability to serve as a liaison between end users, third parties, and Epic implementation staff. Strong communication skills with the ability to communicate information clearly and concisely with project leadership and team members. Strong analytical abilities and the ability to assess and match team member skills to team responsibilities and match organizational needs to the system's functionality. Ability to motivate team members and show appreciation for the overall team efforts. Recognized and respected in the organization. Ability to participate in training and work with end users. Ability to troubleshoot problems and questions from end users and provide resolution and requested information. Ability to research, evaluates, and analyzes alternatives to reach issue resolution. Ability to manage project from organizational perspective and to never lose sight of detailed tasks. Ability to work with report writers to ensure that the application has the necessary reports. Ability to commit to established timetables and deadlines in order to ensure successful project outcomes Must be an effective consensus builder and collaborator, have excellent written and verbal interpersonal and communication skills, and operate effectively in a highly collaborative environment. Must be able to operate effectively in a collaborative, shared leadership environment. Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health. PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS Operates in a typical office environment. The area is well lit, temperature-controlled and free from hazards. Incumbent communicates frequently, in person and over the telephone, with people in a number of different locations on technical issues. Manual dexterity is needed in order to operate a keyboard. Hearing is needed for extensive telephone and in person communications. Must be able to speak and communicate clearly and effectively. The environment in which the incumbent will work requires the ability to concentrate, meet deadlines, work on several projects at the same time and adapt to interruptions. Must be able to adapt to frequently changing work priorities and be able to prioritize and balance the requirements of working with the System Office and Regional Health Ministries (RHMs). Must be able to travel to various Trinity Health sites as needed. Work hours may include after hours and weekends. May require participation in a rotating on-call schedule. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

**_* Remote opportunity_** **_* Epic Beacon Certified preferred_** **_Hourly pay range: $44.56-$66.87_** Responsible for providing primary support and contact for each application. Coordinates all issues that arise during the project for assigned application areas and provides subject matter expertise and comprehensive knowledgeable in Trinity Health's policies, procedures, and business operations. Works directly with the customer and develops best practice workflows based on decisions from different system decision making groups and translates the information into the application build. Works hand-in-hand with other Epic Application Coordinators, Project Managers, Trainers, and respective Application Managers. **ESSENTIAL FUNCTIONS** Knows, understands, incorporates and demonstrates the Trinity Health Mission, Vision and Values in behaviors, practices and decisions. Establishes priorities that align with organizational initiatives. Manages multiple projects simultaneously and adapts to frequent changes in priority. Manages teams to consensus decisions that support organizational objectives Consults with providers, clinicians, executives and management at all levels in order to provide support for decisions, workflows, new initiatives and other assignments. Provides critical analysis of data to support assigned program, project and/or engagement and articulates same to colleagues, customers, business owners and all levels of management. Provides specialized guidance for integration, architectures, system selection, strategy, electronic health and/or financial records, clinical systems implementations and clinical process transformation as needed. Researches and contributes to recommendations into timing of introduction of new functionality. Supports upgrade design process and decision-making. Recommends innovative application solutions to product workflow, patient safety, productivity and financial problems. Provides leadership direction for application integration decisions with impacts across applications and clinical / business units. Assists product teams in development of design and required documentation. Analyzes business processes and reengineers those processes to improve business and/or clinical needs. Prepares or participates in the preparation of detailed project work plans and project status reports. Assists and collaborates with system decision making groups in determining best practice evidence-based workflows, order sets, forms, decision support and other tools that are consistently applied throughout Trinity Health. Utilizes performance improvement methodologies (e.g., PDCA, Lean, Six Sigma, etc.) and change management strategies to address gaps in performance, changing technology, regulations, standards and evidence. Participates in interdisciplinary functional groups that make design, implementation, enhancement and outcome reporting decisions. Models teamwork within the System Office and with RHMs. Demonstrates the ability to operate in a collaborative, shared leadership environment. Assists in the handling of multiple projects/assignments simultaneously and adapts to frequent changes in priorities. Actively pursues professional growth opportunities. Utilizes support staff appropriately and adopts new tools to manage projects and documents. Maintains a working knowledge of applicable Federal, State and local laws and regulations, the Trinity Health Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior. **MINIMUM QUALIFICATIONS** The Application Consultant in this role must be willing to travel to work sites as needed and determined by the leadership team. Bachelor's degree in healthcare, IT or related field, or an equivalent combination of education and experience. Must have progressively responsible experience serving as a subject matter expert, specialist or a consultant. Must be able to learn Epic's software and obtain EPIC Certification within 3 to 6 months after the hire date. Current Epic certification preferred. Three (3) to five (5) years knowledge and leading performance/business process improvement activities, including analyzing workflow processes utilizing PDCA, Lean, Six Sigma or other continuous process improvement methodologies or direct experience building IT systems The Application Consultant in this role must be willing to travel to work sites as needed and determined by the leadership team. Ability to interface with multiple technical and business teams. Familiarity with information systems, clinical software and other computer applications. Ability to serve as primary support contact for application and to coordinate all issues that arise. Ability to understand choices involved in application configuration and to perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software. Ability to analyze business operations relative to build decisions, investigate end users' preferences when making build decisions, and working directly with system decision groups. Ability to prioritize and implement requested changes to the system and to effectively analyze functionality in new releases in order to determine utilization. Ability to populate databases during the initial system build with assistance from Epic and to collect information regarding potential system enhancement needs. Ability to ensure data coming across an interface into an Epic application meets the business needs. Ability to set standards for naming and numbering conventions and security classifications using the Epic Style Guide Master File Naming and Numbering Conventions. Ability to serve as a liaison between end users, third parties, and Epic implementation staff. Strong communication skills with the ability to communicate information clearly and concisely with project leadership and team members. Strong analytical abilities and the ability to assess and match team member skills to team responsibilities and match organizational needs to the system's functionality. Ability to motivate team members and show appreciation for the overall team efforts. Recognized and respected in the organization. Ability to participate in training and work with end users. Ability to troubleshoot problems and questions from end users and provide resolution and requested information. Ability to research, evaluates, and analyzes alternatives to reach issue resolution. Ability to manage project from organizational perspective and to never lose sight of detailed tasks. Ability to work with report writers to ensure that the application has the necessary reports. Ability to commit to established timetables and deadlines in order to ensure successful project outcomes Must be an effective consensus builder and collaborator, have excellent written and verbal interpersonal and communication skills, and operate effectively in a highly collaborative environment. Must be able to operate effectively in a collaborative, shared leadership environment. Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health. **PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS** Operates in a typical office environment. The area is well lit, temperature-controlled and free from hazards. Incumbent communicates frequently, in person and over the telephone, with people in a number of different locations on technical issues. Manual dexterity is needed in order to operate a keyboard. Hearing is needed for extensive telephone and in person communications. Must be able to speak and communicate clearly and effectively. The environment in which the incumbent will work requires the ability to concentrate, meet deadlines, work on several projects at the same time and adapt to interruptions. Must be able to adapt to frequently changing work priorities and be able to prioritize and balance the requirements of working with the System Office and Regional Health Ministries (RHMs). Must be able to travel to various Trinity Health sites as needed. Work hours may include after hours and weekends. May require participation in a rotating on-call schedule. **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

The Senior SAP Analyst is responsible for determining modifications/design of SAP, through implementation and testing, ensuring changes provide the necessary functionality. Deliver technical expertise for the SAP system. Responsible for the analysis, design, and delivery of SAP-based solutions to high complexity problem(s) for a business function area Provide functional design, system configuration, and end-user support within a broad functional scope Analyze business requirements, develop functional specifications, ensuring they meet business, development, and integration requirements Develop functional architecture based on process requirements, application, and system landscape Oversee SAP application migration to production and performance tuning function Determine and complete all maintenance, upgrade, and implementation tasks related to the core SAP applications Develop, execute, and document test scenarios and test data with minimal outside input; perform required configurations of SAP solutions Actively drive deliverables in relevant SAP and cross-functional projects Train end users on new enhancements or functionality as required, and maintain/update user manuals and documentation Design and develop customized reports utilizing technical resources and other tools within SAP Provide Level 3 center of excellence support of the Global SAP Competency Center Job Specifications Typically has the following skills or abilities: Bachelor's degree in Information Systems, Business, Computer Science, or related field, or equivalent experience 6+ years experience with SAP module integration points and systems integration with business processes In-depth knowledge of SAP module integration points and systems integration with business processes Strong business process analysis skills Excellent analytical and problem-solving skills for complex problems Excellent organization and time management skills Ability to identify and mitigate risks; contribute to the risk management plan Excellent written and verbal communication skills with employees of all levels Demonstrated ability to direct others to optical outcomes Preferred Skills: SAP Business Warehouse - BW/4HANA, BI/BW, SAP BOBJ, BW on HANA, Datasphere(DWC), Native HANA Modelling, SAP Analytics for cloud (SAC), SAP S/4 HANA Embedded Analytics, SAP Business process consolidation (BPC)/Embedded BPC, BI-related ABAP & AMDP, CDS Views, Open SQL programming and Power BI. #LI-VISIONCARE Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. Salary Ranges: $84,000.00 - $141,750.00 VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws. Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

Title Epic ADT Prelude Application Analyst I Job Description Purpose & Scope: This is an entry level position that provides technical application support for Epic applications, analyzing, evaluating, and troubleshooting and provides analysis of multiple application. The analyst understands and translates the business functionality into the Epic systems configuration and workflow. Plans and prepares ADT/Prelude test scripts for application testing, integration testing and user acceptance testing. Provides ADT Prelude application and technical support for the product line in addition to providing triage and troubleshooting to customers. Monitors the systems for data quality, efficiency, operation, and data integrity and appropriately escalates issues/problems. This role provides system analysis, design, development, documentation, and configuration as well as testing of the product. Under supervision, gathers and analyzes user needs for developing and modifying applications in the healthcare environment. Analyzes results, proposes solutions and/or recommendations in addition to building, configuring and/or modifying the Prelude application using existing application tools. This role also provides application support and assists more senior analysts in preparing written documentation and specifications. The ADT/Prelude Analyst is responsible for achieving in-depth knowledge of Epic System's ADT/Prelude software and serves as a liaison between end users and under the direction of more senior analyst's works with the Epic implementation staff. The Analyst routinely performs in-depth analyses of workflows, data collection, report details/specifications, and assists with technical issues and documenting the internal procedures that are used in conjunction with Epic's applications, designs, builds, tests, installs and maintains those solutions. Evaluate and understand dependencies between applications to understand if making a change in one application would have a negative impact in another application. Education: Bachelor's degree in a health, science, or business field, or an equivalent level of professional experience required. Experience: Minimum one year industry related experience in a IS setting (Healthcare/Health Services, Information Services) or within applicable area in healthcare operations, with a minimum one year progressively responsible experience in information applications, including performing programming or applications analysis, or equivalent. An understanding of hospital inpatient, clinic outpatient operations, and/or financial software (Patient Access). Some knowledge in the operation of a hospital/clinic as it relates to patient access, registration insurance verification, scheduling, and revenue cycle. Certification/Licensure: Epic certification: application specific to be obtained within nine months.

About Client: They help in transforming the leading organizations and communities around the world. Organizations infrastructure and culture is amazing. Best place!! Job Title: Health Payer Technology Medicare Consultant Job Level: Senior Level Job Description: THIS IS WHAT YOU WILL DO... You will be adapting existing methods and procedure to create possible alternative solutions to moderate complex problems. You will design and implement solutions that are Medicare complaint. You will be understanding the strategic direction set by senior management as it relates to team goals. WE ARE LOOKING FOR SOMEONE.!! Who holds 4 years of experience as a consultant! Who holds consulting experience in US Healthcare Payer market! Who holds 2+ years' experience in US Payer operations & US Payer system implementations! Who is experienced in systems and processes required to support health plan! Who is currently in Medicare/ Medicaid! Who holds 2+ years Program management, full lifecycle project, SDLC, Agile, Waterfall, SCRUM experience! Who holds 2 years experience with Medicare systems and technologies with formal consulting! Qualifications Who holds 4 years of experience as a consultant! Who holds consulting experience in US Healthcare Payer market! Who holds 2+ years' experience in US Payer operations & US Payer system implementations! Additional Information All your information will be kept confidential according to EEO guidelines.

About Client: They help in transforming the leading organizations and communities around the world. Organizations infrastructure and culture is amazing. Best place!! Job Title: Health Payer Technology Medicare Consultant Job Level: Senior Level Job Description: THIS IS WHAT YOU WILL DO... You will be adapting existing methods and procedure to create possible alternative solutions to moderate complex problems. You will design and implement solutions that are Medicare complaint. You will be understanding the strategic direction set by senior management as it relates to team goals. WE ARE LOOKING FOR SOMEONE.!! Who holds 4 years of experience as a consultant! Who holds consulting experience in US Healthcare Payer market! Who holds 2+ years' experience in US Payer operations & US Payer system implementations! Who is experienced in systems and processes required to support health plan! Who is currently in Medicare/ Medicaid! Who holds 2+ years Program management, full lifecycle project, SDLC, Agile, Waterfall, SCRUM experience! Who holds 2 years experience with Medicare systems and technologies with formal consulting! Qualifications Who holds 4 years of experience as a consultant! Who holds consulting experience in US Healthcare Payer market! Who holds 2+ years' experience in US Payer operations & US Payer system implementations! Additional Information All your information will be kept confidential according to EEO guidelines.

Responsibilities: Analyzes, designs, and modifies software applications, including encoding, testing, debugging and installing to support implementation of one or more software modules. system preference modifications, documentation, training or sharing of system functions as appropriate. Provides more advanced technical expertise than that of an Epic Applications Analyst I. Serves as a liaison between the IT Department, vendors and clients for multiple systems/applications. Gathers and works with departments to prioritize development initiatives and activities. Provides analysis of workflow and implements solutions to meet department needs. Provides technical/application assistance to clients and IT staff as appropriate. Assists with coordination of system upgrades and large projects and provides support as required. Completes tasks on time and meets assignment dates. Ensures system changes follow change management procedures and protocols. Creates and maintains all documentation for all assigned applications, and develop, plan and execute testing for supported applications. Participates in an on-call rotation schedule, to include daily, after hours, weekends, providing 24x7 client support as necessary. Participates in support for systems both daily and during implementations. Works collaboratively with IT Educators to ensure system feature and function modifications are shared with educators so training plans and documentation can be updated appropriately. Serves as a mentor to Epic Applications Analyst I. Other duties as assigned. Qualifications: Minimum of two years Epic build experience. Minimum of three years of computer system application modifications and support experience. Minimum of three years of PC-oriented experience to include basic word processing and spreadsheets. Presentation, communication and interpersonal skills required. Minimum of an Associate degree in Healthcare/Computer Science/Business from an accredited school or equivalent work experience Licenses & Certifications: EPIC Certification