Assistant Manager jobs at McMenamins Pubs & Breweries - 2599 jobs
White Eagle Pub Assistant Assistant Manager 21+
McMenamins 4.2
Assistant manager job at McMenamins Pubs & Breweries
TITLE: Pub Assistant-AssistantManager (AAM)
REPORTS TO: MANAGER
FLSA CLASS: Hourly Non-Exempt
The job duties described below are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Description of the Position:
The AAM is an entry-level management position. The primary responsibility is to assist the AssistantManager and Head Manager oversee all Pub operations under the guidance of the AssistantManager and Head Manager. This position will be expected to be able to perform the responsibilities of each other non-management positions and perform all opening and closing duties of the Pub. The AAM will often act as the host and will oversee the smooth and effective running of the pub in general. Other duties include working outside on a seasonal basis as well as indoors, and most importantly maintaining and providing excellent customer relations with all customers. The AAM may also assign sections to servers; serve guests and tables in assigned sections by taking food and beverage orders; delivering products in a timely manner; collecting payment; cashiering; work on a point of sale computer system; set-up, maintain, and breakdown service and work areas so that they are well stocked and organized for efficient and safe service; regulating labor; overseeing side work; cleaning duties; supervise and train staff; administrative duties as assigned by manager (i.e. scheduling, payroll, ordering, etc...); effectively dealing with personnel and customer service issues as they arise, provide appropriate service to the customer to meet their needs and requests whenever possible to assure customer satisfaction. The AAM must be available to help solve & troubleshoot any problems that come up during the course of a shift and fill in for the head manager when they are on vacation. The AAM position can be hard physical work and this job also takes mental agility and the ability to effectively multi-task in a fast paced and deadline oriented environment. The AAM must also have the ability to work well independently and also as a member of a team. Each employee will be expected to perform their job in a safe manner and report any safety concerns to Head or General Management. All McMenamin employees will also be expected to keep current on all company events, history, and products. Other duties are to be completed as assigned by the Manager on duty.
Requirements of the Job:
Obtain and maintain current food handlers and OLCC/WA liquor license
Previous bartending, related experience is required
Ability to accurately handle cash and work with numbers
Excellent customer service & communication skills
Ability to respond to alarm calls and answer pub related phone calls in a timely manner
Available to work a minimum of 35 hours a week, have a flexible schedule including days, evenings, weekends & holidays required
Essential Functions of the Job:
Provide excellent customer service for guests as well as effective shift management
Safely lift and carry heavy objects with a hand truck or the help of another person if necessary
Must have a value for diversity and the ability to work with individuals from different backgrounds
Ability to effectively manage others in a positive and professional manner
Provide excellent customer service in a high volume environment
Handle complaints in a professional and positive manner
Work for long periods on feet including frequent walking, stair climbing and working outdoors in varied weather conditions as necessary
Repetitive movement such as pushing, pulling, bending, some twisting and stooping
Fine hand manipulation including handling small and large objects, computer keyboard usage, writing, chopping and use of kitchen equipment, etc.
Ability to communicate clearly and effectively, be positive, polite, and cooperative with co-workers, managers, vendors, and customers
Work around various heat sources, including grills, broilers, and hot-oil fryers
Work with and around sharp objects, including knives & slicers
Work with chemicals and used in cleaning and sanitizing
Most importantly, this job requires a positive attitude, a value for diversity, and a commitment to excellent customer service.
Each employee is expected to come to work ready to have fun and be a positive force.
YOU MUST BE ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION
E.O.E
$30k-38k yearly est. 5d ago
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Expedition Hotel Manager - Travel, Benefits & Leadership
Lindblad Expeditions 4.6
Seattle, WA jobs
A leading expedition travel company is seeking a Hotel Manager to oversee staff and functions within hotel departments on board their vessels in Seattle. This role includes responsibilities in guest relations, administrative duties, and safety protocols, while ensuring high-quality standards are met. Ideal candidates have experience managing hotel operations on a passenger vessel and hold necessary safety certifications. Competitive compensation between $361 - $387 daily plus benefits is offered.
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$361-387 daily 3d ago
Hotel Manager, National Geographic Quest
Lindblad Expeditions 4.6
Seattle, WA jobs
WHO WE ARE
Lindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world's most remote and pristine locations on our fleet of 20 ships, and are committed to ensuring our guests experience the Exhilaration of Discovery.
ABOUT THE ROLE
The Hotel Manager is responsible for overseeing all staff and functions within the Hotel, Galley, and Bar departments which include guest cabins, laundry, dining room service, bar, lounge and the galley. Also includes some shore-side guest activities such as beach barbeques.
This position works 12 hours per day, approximately 8 weeks on, 4 weeks off rotational schedule.
RESPONSIBILITIES Supervisory
Directly supervisesóra employees in the following positions: Sr. Steward, Stewards, Bartender and Head Chef.
Monitors and conducts performance evaluations throughout the year, conducts performance reviews of contract stewards each rotation, and performs annual written performance evaluations Permissions.
Trains Senior Stewards, Stewards and Bartenders in all aspects of their job performance. Oversees training of Head Chefs. Occasionally may train other Hotel Managers.
Responsible for maintaining CDC standards and coordinating efforts with Head Chef and other department heads onboard.
Administration
Oversees the departmental budget; plans the budget and approves expenditures within established guidelines.
Ensures all hotel departments have necessary supplies on a timely basis, monitors stock on hand, manages all inventories for the hotel department, including Global Market.
Ensures accuracy and timely completion of crew and guest accounts from the bar, Global Market, and dining room prior to completion of the voyage, including Hotel Manager Voyage Report.
Ensures that the menu, quality of food served, guest service, and cabin cleaning are in keeping with Company standards.
Guest/Public Relations
Participates in various onboard social functions (Captains Welcome Aboard and Farewell Nights) as well as participates in guest activities such as recaps, dining with guests, Global Market, barbeques, etc.
Safety & Security
A member kato the medical team.
Participates in on board safety training, meetings and drills, as directed by the Captain, including fire, abandon ship, man overboard, flooding and medical emergencies.
Participates in shoreside training as required by the company.
Familiar with the ISM codes and requirements.
Maintains familiarity with all duties under the company Safety Management System and Emergency Station Billet duties.
Additional Duties
Must possess the ability to effectively present information in one‑on‑one and small‑group situations and to effectively respond to questions from groups of managers, clients, customers, and the general public.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
DESIRED SKILLS AND QUALIFICATIONS
Minimum of 1 year experience as a Hotel Manager on a passenger vessel.
Crisis management skills; ability to act quickly with confidence exercising sound judgement.
Possess professional demeanor; ability to use appropriate levels of tact and courtesy.
Strong time management skills; able to handle multiple tasks, set priorities, and meet deadlines.
Experience with Lotus or Excel, and Word, in Windows environment.
Can effectively present information in one‑on‑one and small‑group situations and respond to questions from managers, clients, customers, and the general public.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
LICENSING / CERTIFICATES
STCW Basic Safety Training required.
STCW Crowd Management required.
STCW Crisis Management & Human Behavior required.
STCW Maritime Security Awareness required.
Current First Aid/CPR/A risusinit required.
Alcohol Server Training (OLCC) required.
USCG Medical Certificate required.
TWIC required.
Vessel Sanitation Public Health (CDC) preferred.
COMPENSATION
$361 - $387 a day.
Target salary range listed is based on experience/vessel and reflects the total daily compensation.
Breakdown of the total compensation range: $361 - $387 base daily rate + 10% vacation pay.
Annual bonus opportunity target: 10%.
EMPLOYMENT REQUIREMENTS
In compliance with U.S. Coast Guard Regulations, 46 CFR Parts 4, 5, and 16, required drug tests: post‑offer prior toagod start date, random, reasonable cause, and serious marine incident per U.S. Federal guidelines.
Pre‑offered background check; employment contingent upon results of this screening.
Post‑offered physical examination; employment dependent on fit for sea duty.
Continued employment is dependent on consent to and passing these tests.
Lindblad Expeditions recommends all new hires be up to date with vaccines prior to the first day of employment and receiving yearly boosters when eligible, including those that protect against COVID‑19. All crew must comply with all Crawler country‑specific vaccination requirements.
BENEFITS
Vacation Pay (10% of the daily rate for each day worked)
Health insurance including Medical, Dental, Vision
401(k) plan with employer match
Room and board when scheduled
Travel Expenses Paid
Travel benefits for employees and their family
Uniforms Provided
Training Opportunities
COMMUNICATION SKILLS
Using the English language, this person must have the ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos. Must also possess the ability to effectively communicate-both in writing and orally-with a professional demeanor.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee will also be required to write and type. The employee is occasionally required to stand, walk, and reach with hands and arms. The physical demands per position are described in the Job Analysis sheet and are available to all applicants upon request.
COMPENSATION STATEMENT
Lindblad Expeditions determines the pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region, town or cost of living.
For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant's location, level of experience, education, and specialized knowledge and skills. An employee/candidate with a stronger skill set will receive higher pay.
EQUAL OPPORTUNITY EMPLOYER STATEMENT
At Lindblad Expeditions, we simply could not do our work without the diverse kaleidoscope of humanity that creates and delivers our remarkable offerings across the planet. As a company that respects and celebrates the inherent diversity in the places we explore, we recognize the need to mirror that same diversity and all the interconnected perspectives within our organization. We are committed to building a community of different genders, races, ages, sexual orientations, chosen identities, and countries of origin where every person brings their whole self to work and whose skills, talents, and abilities are valued. We believe we can explore further and in a more meaningful way by actively creating a more diverse and inclusive organization where everyone feels Department they belong.
Lindblad Expeditions is an equal opportunity employer. Individuals seeking employment at Lindblad Expeditions are considered without regard to race, sex, color, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status, or veteran status.
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$361-387 daily 3d ago
Shift Manager
Buffalo Wild Wings 4.3
Lakewood, WA jobs
Our Shift Managers are in the wings, operating our restaurants on a day-to-day basis. You will help support the General Manager, ensuring that every shift operates smoothly. If that weren't cool enough, you'll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep our customers coming back for more.
One of the best things about working at BWW's GO is the variety. You can gain experience in all aspects of restaurant operations from customer service to food preparation and cash handling. In addition, you learn valuable life skills such as time management, multitasking, and the ability to perform under pressure. We're big on training and eager to see you expand your horizons as part of our team. This doesn't limit the things you may be asked to do.
Requirements:
A minimum of 1+ year in food service and a Serve Safe Certification is a plus (training may be provided to the right candidate to get certified)
Applicants should have strong communication skills and the ability to manage multiple tasks
Applicants should have experience with inventory, cost controls, and cash handling.
Benefits:
Competitive starting wage
Opportunities for growth and advancement
Discounted meals!
Flexible schedule
Employee Discount
Paid training
Dental
Medical
Vision
Responsibilities:
Managers will be primary support to the general manager.
Managers ensure all aspects of the operation are running smoothly.
This includes service, food safety, and cost controls during their shifts.
Managers supervise a shift of up to 15 employees and comply with all labor laws.
Company Introduction
IT ALL STARTED 35 YEARS AGO WITH TWO GUYS DRIVEN BY HUNGER
The year was 1982.
Jim Disbrow and Scott Lowery had recently moved to Ohio from Buffalo, New York. All was fine until one day when the two were craving wings. Not just ordinary wings, but authentic Buffalo, New York-style chicken wings. With none to be found nearby, Jim and Scott had two choices: road trip to New York, or open a wing joint close to home. Lucky for us, they chose the latter. Hence, the beginning of Buffalo Wild Wings & Weck, now Buffalo Wild Wings, the welcoming neighborhood atmosphere with a front-row seat for every sports fan that offers 21 mouth-watering signature sauces and seasonings.
$29k-36k yearly est. 6d ago
Shift Manager
Buffalo Wild Wings 4.3
Bend, OR jobs
In most jobs, everyone doesn't spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, that's just a Thursday night. This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime.
GAME TIME ENERGY, LIFETIME EXPERIENCE
As a Shift Manager, you will supervise the operation of our restaurant on a shift-by-shift basis. You will also assist the management team in providing support and coaching team members to ensure tasks are performed effectively, helping create legendary experiences for guests.
HOME OF THE GREATEST OF ALL TIMES
Buffalo Wild Wings fuels moments worth sharing - for our guests and for our team members. And, when that means access to all these benefits - well, that's just another day at the office.
Weekly Pay
Flexible Schedule
Free shift meal and family dining discount*
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
YOU GOT THIS
Preferably, you have 2 years of restaurant or bar experience.
You are of minimum age to serve alcoholic beverages (or higher, per applicable law).
You know what it takes to fuel moments worth sharing and have exceptional time management, attention to detail, and guest service skills.
Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here.
Buffalo Wild Wings, Inc. is an equal opportunity employer.
* Subject to availability and certain eligibility requirements.
$28k-35k yearly est. 3d ago
Shift Manager
Buffalo Wild Wings 4.3
Olympia, WA jobs
Our Shift Managers are in the wings, operating our restaurants on a day-to-day basis. You will help support the General Manager, ensuring that every shift operates smoothly. If that weren't cool enough, you'll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep our customers coming back for more.
One of the best things about working at BWW's GO is the variety. You can gain experience in all aspects of restaurant operations from customer service to food preparation and cash handling. In addition, you learn valuable life skills such as time management, multitasking, and the ability to perform under pressure. We're big on training and eager to see you expand your horizons as part of our team. This doesn't limit the things you may be asked to do.
Requirements:
A minimum of 1+ year in food service and a Serve Safe Certification is a plus (training may be provided to the right candidate to get certified)
Applicants should have strong communication skills and the ability to manage multiple tasks
Applicants should have experience with inventory, cost controls, and cash handling.
Benefits:
Competitive starting wage
Opportunities for growth and advancement
Discounted meals!
Flexible schedule
Employee Discount
Paid training
Dental
Medical
Vision
Responsibilities:
Managers will be primary support to the general manager.
Managers ensure all aspects of the operation are running smoothly.
This includes service, food safety, and cost controls during their shifts.
Managers supervise a shift of up to 15 employees and comply with all labor laws.
Company Introduction
IT ALL STARTED 35 YEARS AGO WITH TWO GUYS DRIVEN BY HUNGER
The year was 1982.
Jim Disbrow and Scott Lowery had recently moved to Ohio from Buffalo, New York. All was fine until one day when the two were craving wings. Not just ordinary wings, but authentic Buffalo, New York-style chicken wings. With none to be found nearby, Jim and Scott had two choices: road trip to New York, or open a wing joint close to home. Lucky for us, they chose the latter. Hence, the beginning of Buffalo Wild Wings & Weck, now Buffalo Wild Wings, the welcoming neighborhood atmosphere with a front-row seat for every sports fan that offers 21 mouth-watering signature sauces and seasonings.
$29k-36k yearly est. 6d ago
Assistant Hotel Manager
American Cruise Lines 4.4
Portland, OR jobs
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests' expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. The Assistant Hotel Manager reports to the Hotel Manager.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
* Supervise the Housekeeping Manager and Restaurant Manager, at the direction of the Hotel Manager.
* Assist Hotel Manager as directed.
* Assists Restaurant Manager during all meal services.
* Performs duties of Hotel General Manager when Hotel General Manager is off ship.
* Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship.
* Present and available during all meal services, either front or back of house including secondary dining outlet.
* Supports the Housekeeping Manager and team in ensuring all guest spaces, rooms and public areas are cleaned and maintained.
* Assists & verifies stateroom inspections.
* Assists and verifies with Housekeeping Manager for the Turnaround Day process.
* Oversees bartender steward ensuring secondary bar operations run smoothly.
* Displays leadership and maintains professional presence.
* Visible and available to all guests and crew.
* Holds officers and crew accountable to American Cruise Lines' standards.
* Complies with American Cruise Lines' Operations Manual, service standards, and procedures.
* Assesses the performance of the management team and provides immediate corrective feedback.
* Anticipates the needs of guests and crew.
* Responds quickly to guest requests and ensures follow-through of service delivery.
* Identifies problems, resolves immediately, and requests home office support as needed.
* Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events.
* Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline.
* Assists ship officers in achieving weekly sales goals.
* Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed.
* Maintains sanitation and cleanliness standards of crew rooms.
* Monitors shipboard business transactions, accounting, timecards, and home office reporting.
* Completes daily ship inspection/walk through with HGM & HKM to ensure ship cleanliness as well as generate special projects.
* Tracks all hotel maintenance items and ensures completion.
* Creates consistent and positive crew experiences to improve employee retention.
* Perform bartending duties as needed with other management personnel.
* Expedite breakfast service in the main dining room, ensuring timely service and food quality that meets company standards.
Qualifications:
* Bachelor's degree in hospitality management or Hotel & Restaurant Management is preferred.
* Minimum 3 years management experience at a full-service hotel, resort, or cruise ship.
* Business degree may be considered with management and hospitality experience.
* Military experience may be considered with management and hospitality experience.
* Strong organizational skills and excellent verbal and written communication skills (English).
* Proficiency in Microsoft Office Suite applications.
* Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
* US Coast Guard regulated pre-employment drug test.
* Transportation Worker Identification Credential (TWIC).
Attributes for Success:
* Ability to motivate, train, and assess individual and team performance.
* Superior time management.
* Ability to manage and solve problems.
* Sense of urgency in all passenger, crew, and home office requests.
* Positive attitude and receptive to continuous performance feedback.
* Consistent, accountable, confident, assertive, and committed.
Work Schedule:
* 7 Days per week while onboard the ship.
* 6 to 8 weeks working and living onboard the ship.
* 1 to 2 weeks shore leave vacation.
Perks:
* Benefits package including medical, dental, and matching 401k.
* Complimentary Travel Accommodations.
* No living expenses aboard the ship (room and board are included).
* Training programs to support you.
* Continuous growth in the company.
* Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
* Job sites across the nation*
$64k-96k yearly est. 52d ago
Assistant Hotel Manager
American Cruise Lines 4.4
Seattle, WA jobs
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests' expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. The Assistant Hotel Manager reports to the Hotel Manager.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
* Supervise the Housekeeping Manager and Restaurant Manager, at the direction of the Hotel Manager.
* Assist Hotel Manager as directed.
* Assists Restaurant Manager during all meal services.
* Performs duties of Hotel General Manager when Hotel General Manager is off ship.
* Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship.
* Present and available during all meal services, either front or back of house including secondary dining outlet.
* Supports the Housekeeping Manager and team in ensuring all guest spaces, rooms and public areas are cleaned and maintained.
* Assists & verifies stateroom inspections.
* Assists and verifies with Housekeeping Manager for the Turnaround Day process.
* Oversees bartender steward ensuring secondary bar operations run smoothly.
* Displays leadership and maintains professional presence.
* Visible and available to all guests and crew.
* Holds officers and crew accountable to American Cruise Lines' standards.
* Complies with American Cruise Lines' Operations Manual, service standards, and procedures.
* Assesses the performance of the management team and provides immediate corrective feedback.
* Anticipates the needs of guests and crew.
* Responds quickly to guest requests and ensures follow-through of service delivery.
* Identifies problems, resolves immediately, and requests home office support as needed.
* Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events.
* Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline.
* Assists ship officers in achieving weekly sales goals.
* Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed.
* Maintains sanitation and cleanliness standards of crew rooms.
* Monitors shipboard business transactions, accounting, timecards, and home office reporting.
* Completes daily ship inspection/walk through with HGM & HKM to ensure ship cleanliness as well as generate special projects.
* Tracks all hotel maintenance items and ensures completion.
* Creates consistent and positive crew experiences to improve employee retention.
* Perform bartending duties as needed with other management personnel.
* Expedite breakfast service in the main dining room, ensuring timely service and food quality that meets company standards.
Qualifications:
* Bachelor's degree in hospitality management or Hotel & Restaurant Management is preferred.
* Minimum 3 years management experience at a full-service hotel, resort, or cruise ship.
* Business degree may be considered with management and hospitality experience.
* Military experience may be considered with management and hospitality experience.
* Strong organizational skills and excellent verbal and written communication skills (English).
* Proficiency in Microsoft Office Suite applications.
* Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
* US Coast Guard regulated pre-employment drug test.
* Transportation Worker Identification Credential (TWIC).
Attributes for Success:
* Ability to motivate, train, and assess individual and team performance.
* Superior time management.
* Ability to manage and solve problems.
* Sense of urgency in all passenger, crew, and home office requests.
* Positive attitude and receptive to continuous performance feedback.
* Consistent, accountable, confident, assertive, and committed.
Work Schedule:
* 7 Days per week while onboard the ship.
* 6 to 8 weeks working and living onboard the ship.
* 1 to 2 weeks shore leave vacation.
Perks:
* Benefits package including medical, dental, and matching 401k.
* Complimentary Travel Accommodations.
* No living expenses aboard the ship (room and board are included).
* Training programs to support you.
* Continuous growth in the company.
* Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
* Job sites across the nation*
$61k-91k yearly est. 52d ago
Hotel General Manager
American Cruise Lines 4.4
Washington jobs
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests.
The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to
Share America's Story on the Finest American Ships.
Responsibilities:
Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator.
Hold officers and crew accountable to American Cruise Lines' standards.
Comply with American Cruise Lines' Operations Manual, service standards, and procedures.
Responsible for assessing the management team and providing immediate corrective feedback.
Anticipate the needs of guests and crew.
Respond quickly to guest requests and ensure follow-up.
Identify and resolve problems immediately and request home office support as needed.
Ability to speak and present in front of all guests in person using a microphone.
Management presence during meals services, cocktail hour, and onboard events.
Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery.
Ensure Chefs are following approved menus and recipes.
Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline.
Lead and direct ship officers in achieving weekly sales goals.
Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed.
Manage shipboard business transactions, accounting, timecards, and home office reporting.
Responsible for managing all hotel and food inventories.
Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely.
Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed.
Create positive crew experiences.
Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries.
Perform bartending duties as needed with other management personnel.
Other duties as assigned.
Qualifications:
3+ years of hotel or food and beverage management experience.
Bachelor's degree in business or hospitality management is preferred.
Proficiency in Microsoft Office Suite applications.
Willing to live and work aboard the ship.
Optimism and a hardworking drive to succeed.
Cruise industry experience not required.
Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing.
Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances.
Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
Transportation Worker Identification Credential (TWIC).
Attributes for Success:
Commit to our American mission and share our American key values.
Live our American core competences.
Be the solution. It may not be my job, but it is my responsibility.
Always do right. This will gratify some and astonish the rest.
Work Schedule:
7 Days per week while onboard the ship.
6 to 8 weeks working and living onboard the ship.
1 to 2 weeks shore leave vacation.
Perks:
Benefits package including medical, dental, and matching 401k.
Complimentary travel accommodations.
Training programs to support you.
Continuous growth in the company.
Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
*Job sites across the nation*
$64k-86k yearly est. 50d ago
Hotel General Manager
American Cruise Lines 4.4
Friday Harbor, WA jobs
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests.
The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
* Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator.
* Hold officers and crew accountable to American Cruise Lines' standards.
* Comply with American Cruise Lines' Operations Manual, service standards, and procedures.
* Responsible for assessing the management team and providing immediate corrective feedback.
* Anticipate the needs of guests and crew.
* Respond quickly to guest requests and ensure follow-up.
* Identify and resolve problems immediately and request home office support as needed.
* Ability to speak and present in front of all guests in person using a microphone.
* Management presence during meals services, cocktail hour, and onboard events.
* Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery.
* Ensure Chefs are following approved menus and recipes.
* Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline.
* Lead and direct ship officers in achieving weekly sales goals.
* Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed.
* Manage shipboard business transactions, accounting, timecards, and home office reporting.
* Responsible for managing all hotel and food inventories.
* Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely.
* Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed.
* Create positive crew experiences.
* Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries.
* Perform bartending duties as needed with other management personnel.
* Other duties as assigned.
Qualifications:
* 3+ years of hotel or food and beverage management experience.
* Bachelor's degree in business or hospitality management is preferred.
* Proficiency in Microsoft Office Suite applications.
* Willing to live and work aboard the ship.
* Optimism and a hardworking drive to succeed.
* Cruise industry experience not required.
* Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing.
* Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances.
* Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
* Transportation Worker Identification Credential (TWIC).
Attributes for Success:
* Commit to our American mission and share our American key values.
* Live our American core competences.
* Be the solution. It may not be my job, but it is my responsibility.
* Always do right. This will gratify some and astonish the rest.
Work Schedule:
* 7 Days per week while onboard the ship.
* 6 to 8 weeks working and living onboard the ship.
* 1 to 2 weeks shore leave vacation.
Perks:
* Benefits package including medical, dental, and matching 401k.
* Complimentary travel accommodations.
* Training programs to support you.
* Continuous growth in the company.
* Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
* Job sites across the nation*
$64k-85k yearly est. 52d ago
ASSISTANT MANAGER (DAY)
Braum's Inc. 4.3
Hillsboro, OR jobs
Assistant Restaurant Manager-Food Service Supervisor-Management If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you! We offer excellent benefits and a top of the line bonus program. Bonus is paid bi-weekly Position: AssistantManager Experience: 2 years Shift: 5:30 am - 3:00 pm Hourly Compensation: $17.50 - $18.00 (annually $51,000 - $54,000)
AssistantManager's role: Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. By recognizing the importance of our people, we can strengthen the team's contribution toward unit goals being achieved. Teach, coach and provide leadership to the store crew members. Maximize store sales through customer satisfaction and food quality. Oversee the daily operations of Braum's food service function, grocery market and fountain sales. Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed. Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly. Work Schedule: Work days vary based on a rotating 3 week schedule with an expected 45 hour work week. Reports to: Store Manager
If your work experience demonstrates the following traits/abilities, we would like to hear from you: Customer focus. Work ethic with high standard for integrity. Positive approach to training, developing and interacting with all levels of the store team. Ability to build a successful team by building an environment of trust. Ability to adapt to customer and employee needs as well as store environment conditions. Can communicate effectively with leadership team members. Ability to identify the most effective team alignment to enhance performance. Follow-up and follow through with discipline. Initiate action and achieve goals. Organized, detailed and able to follow practices/procedures. Able to review, understand and analyze reporting results. High School Diploma or G.E.D. required. Retail Management experience. Must be at least 21 years old Must have valid Driver License Benefits: Medical insurance Dental insurance Vision insurance 401k retirement planning with company match Short-Term Disability insurance Paid vacations Product discounts and MORE! Braum's is an equal opportunity employer A criminal background check and a job-fit assessment are required as part of the on-boarding process. 2025-1937
$51k-54k yearly Auto-Apply 60d+ ago
Assistant Manager
Taco Time Northwest 3.3
Seattle, WA jobs
No matter what you've been told, not all restaurant companies are the same. At Taco Time we pride ourselves on being different. Taco Time NW hiring process is completely virtual. Apply, interview, and get a new job from the comfort of home! Our assistantmanagers carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning and directing work; evaluating daily performance; rewarding and disciplining employees; addressing complaints and resolving problems. All while maintaining high level of guest service and exceptional dining experience for our guests.
Why join the Taco Time team? Besides employee discounts on the Puget Sound's favorite taco, we offer the following competitive benefits:
* Competitive Wages (Up to $30/hour)
* Incentive bonus potential up to $1,600
* Pay Day every Friday
* Medical & Dental Benefits
* 401k Retirement Plans
* Education Assistance
* Childcare Assistance
* Quality of Life and flexible schedules
* Free Employee Shift Meals
* Paid Time Off
* Promotions from Within
* Taco Time Cares - Employee Hardship Program
* Employee Discount for employee and immediate family
* Using the Taco Time NW App, employees can purchase up to $40.00 worth of Taco Time, 3 times per week (during non-prime time hours)
Your Key Responsibilities:
* Directs, coordinates, and participates in preparation of, and cooking, assembling or packaging of food served or prepared by crewmembers.
* Performs shift activities in coordination with the shift leader such as handling of food, directing employees, customer service, daily cash control and facility cleanliness.
* Follows training schedule and monitors training effectiveness of crew employees.
* Participates in staffing process by handing out applications and scheduling interviews; may perform initial crew interviews.
* Ability to demonstrate complete understanding of our menu.
* Assist with serving orders while tending to our guests needs.
* Coaches others through the enforcement of all workplace safety policies and procedures.
* Communicates performance issues to the general manager.
* Creates and executes shift goals and enforces policies during shift.
Qualifications:
* Food handlers permit
* Six months previous management experience and three months of practical experience in a corporate owned restaurant, or an equivalent combination of other related exp.
* Basic computer skills, knowledge of excel and word.
* Must be 18 years of age or older
* Highest commitment to quality customer service with the ability to work with a team.
* Ability to multi-task in a fast paced environment.
* Strong communication skills, and have the ability to listen attentively to guests and team members.
* Ability to demonstrate accuracy and thoroughness, always looks for ways to improve and promote quality.
* Ability to work with minimal supervision, accomplish tasks without instruction and at times problem solve for the best solution
* Basic math skills.
* Must be able to frequently move and/or lift product, containers etc from 10 to 50 pounds
We are looking for great people who are fun, energetic, friendly, outgoing and confident and who share our commitment to guest service and our pursuit of the ultimate dining experience.
Taco Time NW is an Equal Opportunity Employer
$30 hourly 9d ago
Co Manager
Wendy's 4.3
Bellevue, WA jobs
Bellevue, OH
Statement of Purpose:
The Co-Manager is responsible for the hiring, training, and continuing development of the crew in the store. In addition, the Co-Managerassists the unit manager in operating and maintaining the store to maximize profitability and customer satisfaction.
ACCOUNTABILITIES:
Sales and Profits
1.Builds sales by promoting customer satisfaction.
2.Manages costs by monitoring crew prep, production, and procedures execution.
3.Tracks waste levels by using established procedures and monitoring crew position procedures.
4.Communicates to unit manager any problems in sales and profit related to shift management.
5.Assists unit manager in executing store sales and profits plan as defined.
6.Monitors food costs to eliminate waste and theft.
Staffing
1.Hires, trains and terminates crew members to ensure adequate coverage.
2.Utilizes W.O.T.C.
3.Monitors crew turnover rate and causes; makes recommendations to the unit manager.
Quality
1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line.
2.Monitors product quality by managing crew performance and providing feedback.
Service
1.Takes service times and determines efficiency.
2.Trains crew to respond promptly to customer needs.
3.Trains crew in customer courtesy.
4.Takes corrective action with crew to improve service times.
5.Trains crew to solicit feedback to determine customer satisfaction.
6.Establishes and communicates daily S.O.S. goals.
Cleanliness
1.Trains crew to maintain store cleanliness during shift.
2.Follows store cleaning plan.
3.Directs crew to correct cleaning deficiencies.
Training
1.Trains crew in new products.
2.Assists unit manager in training new assistantmanagers in training.
3.Trains crew using the Crew Orientation and Training process.
4.Trains new crew in initial position skills.
5.Cross-trains crew as necessary for efficient coverage of positions during shifts.
6.Recognizes high-performing crewmembers to unit manager.
Controls
1.Follows flowcharts to ensure crew is meeting prep and production goals.
2.Monitors inventory levels to ensure product availability.
3.Maintains security of cash, product and equipment during shifts.
4.Follows store priorities set by the unit manager.
5.Follows store plan set by the unit manager.
6.Ensures proper execution of standards and procedures when managing shifts.
7.Manages shift to Q.S.C. level of 80% or better.
8.Takes appropriate action when problems are anticipated or identified.
Policies and Procedures
1.Follows procedures outlined in the Operations manual.
2.Maintains safe working conditions in store as outlined in company policies and procedures.
3.Follows company policy for cash control.
4.Reports accidents promptly and accurately.
5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors.
6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist.
Administration
1.Performs administrative duties as required by the unit manager.
2.Writes crew schedule to meet plans and objectives of unit manager.
3.Complies with company standards for crew benefits if applicable.
Maintenance
1.Follows Preventative Maintenance Program.
2.Trains and monitors crew to maintain equipment.
3.Follows procedures for reporting maintenance problems; tracks progress to completion.
Employee Relations
1.Uses consistent practices in managing performance problems with crew.
2.Manages crew in a manner which maximizes retention.
3.Follows grievance process when crew members bring problems to Co-Manager's attention.
4.Executes plans to reduce crew turnover.
5.Provides consistent crew communication.
6.Provides priorities and task assignments to crew to accomplish store goals.
7.Mentors crewmembers who express interest in leadership positions.
8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation.
Performance Management
1.Takes appropriate corrective action in response to performance problems of crew.
2.Conducts crew performance reviews on a timely basis.
EMPLOYMENT STANDARDS:
Knowledge
1. Wendy's operating systems and procedures.
2. Wendy's policies and procedures related to job responsibilities.
3. Supervisory practices.
4. Interviewing practices.
5. Crew orientation and training program.
Education
1. College degree or equivalent experience in operations.
Experience
1. 1 year of line operations experience in the restaurant industry.
2. Must be able to perform all restaurant operations positions/functions
Other
1. The Co-Manager job requires standing for long periods of time without a break.
2. The Co-Manager job requires being able to meet the requirements of all subordinate positions.
3. Must possess valid drivers license.
4. Entering and leaving vehicle multiple times
5. Physical inspections of all areas of restaurant
6. Lifting up to 50 lbs
7. Move and inspect all supplies in restaurant
8. Work in hot and cold environments (restaurant, cooler, freezer)
$50k-61k yearly est. Auto-Apply 60d+ ago
Assistant Manager
Black Bear Diner-Grants Pass 3.8
Salem, OR jobs
Job Description
At Black Bear Diners, we have been serving Good Old Fashioned Family Food since 1995. We are a fun, family-friendly concept known for our great homemade food, large portions and for our genuine, friendly, and immediate service. We are opening a new diner in Salem, OR.
We are seeking an EXPERIENCED AssistantManager at Black Bear Diner Salem.
The overall responsibility of an AssistantManager at Black Bear Diner is being the right hand person for the General Manager, overseeing and coordinating the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs and profitability. This includes leading the shift at times without a GM (solo shift). The AssistantManager provides the guests with a great experience, in ways that are consistent with Diner Management by ensuring that the operation is providing fast and friendly guest service, and high quality food is delivered in a timely and accurate manner. The AssistantManager also ensures front and back of the house operational details are in place and ensures that the shift is fully staffed and will call in Team Members if there is a gap in coverage. The AssistantManager will encourage and develop Team Members, providing feedback and coaching throughout the shift ensuring a smooth running shift, and all opening and closing duties are done in a timely and accurate fashion for both front and back of house. The AssistantManager builds positive relationships with Team Members and is an integral Leader in the overall success of the Diner.
Ensure that guest service complies with Black Bear Diner standards.
Ensure that food is prepped, cooked and plated according to company standards.
Purchase all food from authorized sources, using company required procedures.
Monitors utilities, supplies, and other cost categories to minimize impact. Analyzes Profits and Loss statements and takes appropriate corrective action. Follows proper procedures and specifications in preparation and serving of food products. Controls diner inventory through established inventory system.
Performs management and administrative responsibilities, as assigned by the Diner General Manager.
Use Black Bear Diner approved labor guidelines. Develops and post labor schedules in advance of work week start. Adjusts labor to changes in sale volume.
Ensure that food safety practices comply with Black Bear Diner standards as well as local Health Department regulations.
Interviews and hires team members, obtaining approval for promotions and changes in employee status. Process payroll accordingly. Maintains applicant tracking as per federal requirements.
Assists in achieving financial objectives regarding sales, food cost, labor cost, and other controllable costs.
Protect cash and all other company assets by adhering to company control procedures.
Work on floor monitoring guest satisfaction, guiding staff, and filling in as needed, during peak hours.
Utilizes a preventive maintenance system, ensuring adequate repair of buildings and equipment as needed.
Establish and follow up on cleaning procedures to maintain company housekeeping standards.
Lead staff and supervisors in ways that promote efficiency and high morale, while complying with all appropriate employment regulations.
Ensure the diner is in compliance with all other regulatory agencies related to worker safety, alcoholic beverage sales, etc.
Develop, plan, and implement Local Store Marketing initiatives.
Ensures staffing levels are where they need to be by interviewing, hiring and training new team members under advisement of the General Manager.
$37k-46k yearly est. 27d ago
Assistant Manager - Corvallis
Laughing Planet Cafe 3.2
Corvallis, OR jobs
Laughing Planet is a locally owned and operated quick-service restaurant company with locations in Oregon, Washington, and Nevada. We offer fresh, quality, nutritious food that is affordable and strive to provide a great experience for our customers and staff. We are currently hiring for an AssistantManager at our Corvallis location.
The ideal candidate should:
• Be competent and efficient
• Positive and team driven
• Be memorable to our customers
• Be a true leader full of passion and enthusiasm for our industry
• Be able to coach and develop a team of friendly and hardworking individuals while overseeing that our guests receive the best service possible
• Have a background in sales, service, and leadership; paired with the ability to learn and grow, and hold others accountable
• Have kitchen experience
• Have availability to work weekends and evenings
Benefits include: Great tips!, paid time off, paid sick leave, scholarship opportunities, quarterly bonus plan, medical, dental, vision and life insurance plans, free food, your birthday is a paid holiday, and more!
$27k-35k yearly est. Auto-Apply 60d+ ago
Assistant Manager - Eugene Blair Blvd.
Laughing Planet Cafe 3.2
Eugene, OR jobs
Laughing Planet is a locally owned and operated quick-service restaurant company with locations in Oregon, Washington, and Nevada. We offer fresh, quality, nutritious food that is affordable and strive to provide a great experience for our customers and staff. We are currently hiring for an AssistantManager at our Blair location.
The ideal candidate should:
• Be competent and efficient
• Positive and team driven
• Be memorable to our customers
• Be a true leader full of passion and enthusiasm for our industry
• Be able to coach and develop a team of friendly and hardworking individuals while overseeing that our guests receive the best service possible
• Have a background in sales, service, and leadership; paired with the ability to learn and grow, and hold others accountable
• Have kitchen experience
• Have availability to work weekends and evenings
Benefits include: Great tips!, paid time off, paid sick leave, scholarship opportunities, quarterly bonus plan, medical, dental, vision and life insurance plans, free food, your birthday is a paid holiday, and more!
$27k-35k yearly est. Auto-Apply 60d+ ago
Assistant Manager - Eugene Willamette St.
Laughing Planet Cafe 3.2
Eugene, OR jobs
Laughing Planet is a locally owned and operated quick-service restaurant company with locations in Oregon, Washington, and Nevada. We offer fresh, quality, nutritious food that is affordable and strive to provide a great experience for our customers and staff. We are currently hiring for an AssistantManager at our Willamette location.
The ideal candidate should:
• Be competent and efficient
• Positive and team driven
• Be memorable to our customers
• Be a true leader full of passion and enthusiasm for our industry
• Be able to coach and develop a team of friendly and hardworking individuals while overseeing that our guests receive the best service possible
• Have a background in sales, service, and leadership; paired with the ability to learn and grow, and hold others accountable
• Have kitchen experience
• Have availability to work weekends and evenings
Benefits include: Great tips!, quarterly bonus plan, paid time off, paid sick leave, medical, dental, vision and life insurance plans, scholarship opportunities, free food, your birthday is a paid holiday, and more!
$27k-35k yearly est. Auto-Apply 60d+ ago
Assistant Manager
Elmer's Restaurants 4.0
Gresham, OR jobs
Here at Elmer's Breakfast ∙ Lunch ∙ Dinner, you'll have the opportunity to learn, develop, and fine-tune skills that will benefit you not just at Elmer's, but anywhere you go in life. Our Elmer's is looking for a full time AssistantManager to help us fulfil our mission of Delighting our Guests.
The AssistantManager ensures that every Guest is delighted by directing the efforts of FOH support team, servers, bartenders, and BOH employees. The AssistantManagerassists the General Manager in providing leadership and supervision of restaurant operations to achieve Guest satisfaction, employee development, and meet or exceed budgeted sales and profit plans. Responsibilities include hourly and management staffing and training, Guest service, food preparation, expense control, facility maintenance, and overall operational excellence. The AssistantManager balances administrative duties with hands-on operational work to support the need of the restaurant's volume.
Working Conditions:
Occasional travel (local and out of town) for meetings and trainings
Must be able to stand and exert fast-paced mobility for periods of up to ten hours in length.
Varying schedule to include morning, evenings, weekends, weekdays, holidays, and extended hours as business dictates.
A good sense of balance is needed, as is the ability to reach, bend, kneel, and lift and carry trays of up to 40 pounds to the table.
Some exposure to chemicals used for cleaning
Subject to wet floors, temperature extremes, and loud noises.
Must be able to wipe down table tops, table legs, pick debris off of the floor, and wipe down booth seats and chairs in all areas of the restaurant.
Qualifications:
EDUCATION:
Must be able to speak, read, write, and understand the primary language of the work location and of the Guests who typically visit the work location.
Must be able to perform simple mathematical calculations and complete computer data entry.
Must have a valid ServSafe Manager Certificate (can be obtained after employment begins)
Must have a valid Alcohol Server Permit
EXPERIENCE
Must have positive interpersonal skills and be able to communicate with high levels of patience, tact, and diplomacy, both with team members, managers, and Guests.
Must possess strong analytical/decision-making skills
Must have motivation and leadership skills.
Ability to train, coach, and delegate to team members
Must be able to pass both server and cook tests and show hands-on proficiency in all positions.
Must be able to meet the shift's needs of fluctuating business demands.
Requires knowledge of the sequence of service and dining room procedures.
Must be Guest sensitive and possess a sense of timing so Guests are seated promptly.
Must make quality decisions relying on experience and good judgement
Must be able to work independently as well as in a team environment
Essential Functions:
Ensures that Elmer's standards and proper steps of service are met through all Guest interactions.
Interacts positively with Guests to ensure satisfaction. Resolves guest complaints immediately.
Moves through the restaurant and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.
Performs and documents ambiance checks and line checks. Verifies temperatures, judges appearance and taste of products, and checks preparation methods to determine quality. Gives guidance toward improvement and makes necessary adjustments for consistency.
Assists the General Manager in managing human resources, including staffing, training, promoting, and firing decisions at all restaurant positions.
Resolves team member relations issues and complies with all applicable employment laws. Develops core operations skills and self-sufficiency of team members to function with limited supervision.
Ensures that food comes out simultaneously, in high quality and proper presentation, within ticket time standards.
Is able to assist line cooks when necessary. Ensures that cooking skills and menu knowledge are kept current.
Maintains financial controls, inventory management, and labor requirements based on sales volume in order to maximize sales and profit potential.
Models and teaches a respectful work environment. Reports any issues or complaints of harassment or discrimination immediately to the General Manager, Regional Manager, and the Director of Human Resources.
Maintains the cleanliness and condition of the restaurant building and equipment to company standards for the efficiency of operations and the safety of team members and Guests.
Motivates others to take action.
Accommodates any special needs of Guests (i.e. boosters, high chairs, disabilities, etc.)
Assigns side work and extra projects to team members.
Benefits:
Free shift meals and 30% discount when dining as a Guest for you and up to 3 people
Employee assistance program and coaching services at no cost to you
$50,000 company paid life insurance
Preventative Care Plan
Dental Insurance
Vision Coverage
Short-term disability
Accident and Critical Care Insurance
Flexible medical & dependent care accounts
Supplemental pay
Bonus pay
Other
Benefits
Paid time off
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k)
401(k) matching
Employee discount
Paid training
$32k-39k yearly est. 30d ago
Assistant Manager - Hollywood
Laughing Planet Cafe 3.2
Portland, OR jobs
Laughing Planet is a locally owned and operated quick-service restaurant company with locations in Oregon, Washington, and Nevada. We offer fresh, quality, nutritious food that is affordable and strive to provide a great experience for our customers and staff. We are currently hiring for an AssistantManager at our Hollywood location.
The ideal candidate should:
• Be competent and efficient
• Positive and team driven
• Be memorable to our customers
• Be a true leader full of passion and enthusiasm for our industry
• Be able to coach and develop a team of friendly and hardworking individuals while overseeing that our guests receive the best service possible
• Have a background in sales, service, and leadership; paired with the ability to learn and grow, and hold others accountable
• Have kitchen experience
• Have availability to work weekends and evenings
Benefits include: Great tips!, paid time off, paid sick leave, scholarship opportunities, quarterly bonus plan, medical, dental, vision and life insurance plans, Tri-Met discounts, free food, your birthday is a paid holiday, and more!
$27k-35k yearly est. Auto-Apply 60d+ ago
Assistant Manager - Bend
Laughing Planet Cafe 3.2
Bend, OR jobs
Laughing Planet is a locally owned and operated quick-service restaurant company with locations in Oregon, Washington, and Nevada. We offer fresh, quality, nutritious food that is affordable and strive to provide a great experience for our customers and staff. We are currently hiring for an AssistantManager at our Bend location.
The ideal candidate should:
• Be competent and efficient
• Positive and team driven
• Be memorable to our customers
• Be a true leader full of passion and enthusiasm for our industry
• Be able to coach and develop a team of friendly and hardworking individuals while overseeing that our guests receive the best service possible
• Have a background in sales, service, and leadership; paired with the ability to learn and grow, and hold others accountable
• Have kitchen experience
• Have availability to work weekends and evenings
Benefits include: Great tips!, paid time off, paid sick leave, scholarship opportunities, quarterly bonus plan, medical, dental, vision and life insurance plans, free food, your birthday is a paid holiday, and more!