Medical Receptionist jobs at MCR Health Inc - 1680 jobs
Medical Records Specialist
MCR Health 4.0
Medical receptionist job at MCR Health Inc
Job Title: Medical Records Specialist Department: Medical Records Division: Information Services FLSA Class: Non-Exempt Reports To: Supervisor, Medical Records Supervises: N/A The Medical Records Specialist (MRS) requires independent decision making and responsibility regarding patient information. This individual shall perform/coordinate specific functions directly related to the preparation, maintenance and security of patient medical records as it relates to the continuity and quality of care provided. The MRS analyzes patient medical records for compliance with established quality standards in, both, electronic and paper media. Performs release of information activities, prepares records for purging and maintains logs of purged records. Assures availability of medical records for continued delivery quality patient care. Provides excellent customer service to internal and external customers.
Essential Duties and Responsibilities
* Protects medical records and other health information from loss, destruction or unauthorized use or access
* Uses MCR Health computer system to look up dates of service, appointment location, medical record numbers for accurate identification and location of patient records, and, of the information filed into respective paper records/scanned into respective EHR
* Purges inactive Medical records, log and prepare for long term archive storage
* Performs release of information activities in accordance with state and federal regulations, preparing, scanning and/or copying requested information from the medical record
* Maintains records and loose information in appropriate order (terminal digit or alphabetical)
* Prepares and pulls medical records for schedules and patient appointments
* Requests medical records for patient appointments or audits as needed
* Trains PSR staff to ensure proper execution of health information management activities according to established standards of MCR and outside accrediting bodies (such as TJC)
* Responds to telephone calls within MCR using proper telephone etiquette and professional demeanor
* Maintains an open line of communication with leadership team on the status of MCR operations and key performance indicators as it relates to areas of assigned responsibility.
* Obtains and maintains any identified certifications
* Promotes the concept of Provide an Exceptional Experience to Everyone, Every Time
* Completes day-to-day tasks to assure smooth operation of MCR
* Supports the mission and vision of MCR Health
* Adheres to all MCR policies, procedures, and standards
* Performs other duties as assigned
Skills
* Excellent listening and interpersonal skills
* Excellent oral and written communication
* Critical/Strategic thinking
* Ability to receive and act upon feedback in a calm, professional manner
* Ability to multi-task and prioritize tasks, projects, and demands
* Ability to work collaboratively with others
* Customer service focus to impact the patient experience
* Ability to connect with patients/others and help them feel at ease
* Ability to effectively interact with customers, staff, and others even in stressful situations
* Comfortable and adept with technology
* Ability to maintain confidences and demonstrate discretion
* Ethical
Requirements
* High School Diploma or GED required (AA or AS in Health Information Management preferred)
* 1+ years' experience related to health information management required (2+ preferred)
* 2+ years' clerical experience required (preferably in a healthcare environment)
* Working knowledge of medical terminology required
* Proficient in Microsoft Office Suite required
* Bilingual (Spanish/English) a plus
* High School Diploma or GED required (AA or AS in Health Information Management preferred)
* 1+ years' experience related to health information management required (2+ preferred)
* 2+ years' clerical experience required (preferably in a healthcare environment)
* Working knowledge of medical terminology preferred
* Proficient in Microsoft Office Suite preferred
* Bilingual (Spanish/English) a plus
$22k-28k yearly est. 2d ago
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Dietary Patient Service Representative
Adventhealth 4.7
Tampa, FL jobs
Our promise to you:
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
* Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
* Paid Time Off from Day One
* 403-B Retirement Plan
* 4 Weeks 100% Paid Parental Leave
* Career Development
* Whole Person Well-being Resources
* Mental Health Resources and Support
* Pet Benefits
Schedule:
Full time
Shift:
Day (United States of America)
Address:
3100 E FLETCHER AVE
City:
TAMPA
State:
Florida
Postal Code:
33613
Job Description:
Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions.
Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience.
Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores.
Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas.
Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment. Other duties as assigned.
Knowledge, Skills, and Abilities:
* Able to communicate in English [Required]
* Basic computer skills [Required]
Education:
* N/A
Field of Study:
* N/A
Work Experience:
1+ food service experience required in hospitality industry [Preferred]
Healthcare foodservice experience preferred [Preferred]
Previous customer service experience required [Required]
Previous experience with CBORD or another nutrition software program preferred [Required]
Additional Information:
* N/A
Licenses and Certifications:
* N/A
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - ****************************
Pay Range:
$15.31 - $24.49
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
$15.3-24.5 hourly 5d ago
Dietary Patient Service Representative
Adventhealth 4.7
Tampa, FL jobs
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Full time
**Shift:**
Day (United States of America)
**Address:**
3100 E FLETCHER AVE
**City:**
TAMPA
**State:**
Florida
**Postal Code:**
33613
**Job Description:**
+ Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions.
+ Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience.
+ Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores.
+ Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas.
+ Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment. Other duties as assigned.
**Knowledge, Skills, and Abilities:**
- Able to communicate in English [Required]
- Basic computer skills [Required]
**Education:**
- N/A
**Field of Study:**
- N/A
**Work Experience:**
- 1+ food service experience required in hospitality industry [Preferred]
- Healthcare foodservice experience preferred [Preferred]
- Previous customer service experience required [Required]
- Previous experience with CBORD or another nutrition software program preferred [Required]
**Additional Information:**
- N/A
**Licenses and Certifications:**
- N/A
**Physical Requirements:** _(Please click the link below to view work requirements)_
Physical Requirements - ****************************
**Pay Range:**
$15.31 - $24.49
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Nutritional Services
**Organization:** AdventHealth Tampa
**Schedule:** Full time
**Shift:** Day
**Req ID:** 150714312
$15.3-24.5 hourly 5d ago
Referral Coordinator
Adventhealth 4.7
Tampa, FL jobs
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Full time
**Shift:**
Day (United States of America)
**Address:**
3000 MEDICAL PARK DR
**City:**
TAMPA
**State:**
Florida
**Postal Code:**
33613
**Job Description:**
+ Shift - Monday through Friday from 8AM to 4:30PM
+ Takes accurate and legible messages, including time, date, and initials.
+ Answers non-clinical questions for patients and family members and routes all other calls correctly.
+ Uses the telephone system appropriately according to guidelines.
+ Obtains physician approval for referrals and hospital admissions.
+ Serves as a liaison between the insurance company, the patient, and the physician.
**Knowledge, Skills, and Abilities:**
- Knowledge of business office procedures.
- Knowledge of English grammar, spelling, and punctuation to type patient information.
- Skill in operating a computer, photocopy machine, and proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
- Skill in greeting patients and answering the telephone in a professional, pleasant, and helpful manner.
- Ability to speak clearly and concisely.
- Ability to read, understand, and follow oral and written instruction.
- Ability to type 50 words per minute accurately.
- Ability to establish and maintain effective working relationships with patients, employees, and the public.
- Demonstrates ability to communicate by reading, writing legibly, speaking, and comprehending English effectively in order to carry out job requirements.
- Possesses a strong knowledge, understanding, and competency in the areas of insurance carrier plans and coverage benefits, procedures, CPT codes, HCPCS, and ICD-10 codes.
- Professional, oral, and written communication skills.
- Problem-solving and critical thinking skills.
- Ability to work in a team setting, as well as independently.
- Ability to work well under pressure with deadlines - sense of urgency.
- Ability to prioritize and manage simultaneous assignments with frequent interruptions while paying close attention to details.
- Must be willing to float to other practices, within reason, when patient load, vacation schedules, etc., make it necessary.
- Strong customer service background.
- Understanding of co-insurance, co-pays, and deductibles, and the ability to explain.
- Medical terminology and office background preferred.
- Additional languages preferred.
**Education:**
- High School Grad or Equiv [Required]
**Field of Study:**
- N/A
**Work Experience:**
- 1+ of icd-9 and cpt-4 coding experience [Preferred]
- Experience with computers [Required]
**Additional Information:**
- N/A
**Licenses and Certifications:**
- N/A
**Physical Requirements:** _(Please click the link below to view work requirements)_
Physical Requirements - ****************************
**Pay Range:**
$17.11 - $27.38
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Patient Experience
**Organization:** AdventHealth Medical Group Support
**Schedule:** Full time
**Shift:** Day
**Req ID:** 150799841
$17.1-27.4 hourly 2d ago
Medical Office Coordinator
Adventhealth 4.7
Tampa, FL jobs
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Full time
**Shift:**
Day (United States of America)
**Address:**
8702 HUNTERS LAKE DR
**City:**
TAMPA
**State:**
Florida
**Postal Code:**
33647
**Job Description:**
+ Facilitates the registration and scheduling process for patients.
+ Communicates effectively with registration and ancillary departments to ensure accurate capture and throughput of all outpatient appointments.
+ Schedules patient appointments for ancillary departments and ensures all necessary information is recorded.
+ Interacts with registration and promptly notifies physician offices of possible non-covered appointments.
+ Facilitates prompt delivery of precertification for outpatient clinics.
**Knowledge, Skills, and Abilities:**
- Computer Proficiency [Required]
- Knowledge of small office equipment; copier/fax/calculator [Required]
**Education:**
- High School Grad or Equiv [Required]
**Field of Study:**
- in business, marketing, fundraising or a health care related field
- in Non-Profit Management, Healthcare Administration, Sales and Marketing, Business Administration
**Work Experience:**
- 1+ in a medical setting with coding, charge entry and payment collection [Preferred]
**Additional Information:**
- N/A
**Licenses and Certifications:**
- Basic Life Support - CPR Cert (BLS) [Preferred]
**Physical Requirements:** _(Please click the link below to view work requirements)_
Physical Requirements - ****************************
**Pay Range:**
$15.69 - $25.10
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Clinical Business Operations
**Organization:** AdventHealth Primary Care Network Hillsborough
**Schedule:** Full time
**Shift:** Day
**Req ID:** 150799359
$15.7-25.1 hourly 2d ago
Medical Office Coordinator
Adventhealth 4.7
New Smyrna Beach, FL jobs
Our promise to you:
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
* Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
* Paid Time Off from Day One
* 403-B Retirement Plan
* 4 Weeks 100% Paid Parental Leave
* Career Development
* Whole Person Well-being Resources
* Mental Health Resources and Support
* Pet Benefits
Schedule:
Full time
Shift:
Day (United States of America)
Address:
125 FLORIDA MEMORIAL PKWY
City:
NEW SMYRNA BEACH
State:
Florida
Postal Code:
32168
Job Description:
Facilitates the registration and scheduling process for patients.
Communicates effectively with registration and ancillary departments to ensure accurate capture and throughput of all outpatient appointments.
Schedules patient appointments for ancillary departments and ensures all necessary information is recorded.
Interacts with registration and promptly notifies physician offices of possible non-covered appointments.
Facilitates prompt delivery of precertification for outpatient clinics.
Knowledge, Skills, and Abilities:
* Computer Proficiency [Required]
* Knowledge of small office equipment; copier/fax/calculator [Required]
Education:
* High School Grad or Equiv [Required]
Field of Study:
* in business, marketing, fundraising or a health care related field
* in Non-Profit Management, Healthcare Administration, Sales and Marketing, Business Administration
Work Experience:
* 1+ in a medical setting with coding, charge entry and payment collection [Preferred]
Additional Information:
* N/A
Licenses and Certifications:
* Basic Life Support - CPR Cert (BLS) [Preferred]
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - ****************************
Pay Range:
$15.69 - $25.10
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
$15.7-25.1 hourly 3d ago
Medical Office Coordinator
Adventhealth 4.7
Oviedo, FL jobs
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Full time
**Shift:**
Day (United States of America)
**Address:**
8315 RED BUG LAKE RD
**City:**
OVIEDO
**State:**
Florida
**Postal Code:**
32765
**Job Description:**
Facilitates the registration and scheduling process for patients. Communicates effectively with registration and ancillary departments to ensure accurate capture and throughput of all outpatient appointments. Schedules patient appointments for ancillary departments and ensures all necessary information is recorded. Interacts with registration and promptly notifies physician offices of possible non-covered appointments. Facilitates prompt delivery of precertification for outpatient clinics. Evaluates, compiles, and reports information to the team to facilitate patient care. Anticipates and prioritizes workload efficiently, displaying independent problem-solving skills. Maintains clerical abilities to file records supporting scheduling function processes. Keys in information for patient appointments and external reviews on all pre-certified appointments. Attends staff meetings regularly to stay informed and contribute to team discussions. Other duties as assigned. **Knowledge, Skills, and Abilities:**
- Computer Proficiency [Required]
- Knowledge of small office equipment; copier/fax/calculator [Required]
**Education:**
- High School Grad or Equiv [Required]
**Field of Study:**
- in business, marketing, fundraising or a health care related field
- in Non-Profit Management, Healthcare Administration, Sales and Marketing, Business Administration
**Work Experience:**
- 1+ in a medical setting with coding, charge entry and payment collection [Preferred]
**Additional Information:**
- N/A
**Licenses and Certifications:**
- Basic Life Support - CPR Cert (BLS) [Preferred]
**Physical Requirements:** _(Please click the link below to view work requirements)_
Physical Requirements - ****************************
**Pay Range:**
$15.69 - $25.10
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Clinical Business Operations
**Organization:** AdventHealth Primary Care Network Seminole
**Schedule:** Full time
**Shift:** Day
**Req ID:** 150791914
$15.7-25.1 hourly 2d ago
Medical Office Coordinator
Adventhealth 4.7
Oviedo, FL jobs
Our promise to you:
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
* Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
* Paid Time Off from Day One
* 403-B Retirement Plan
* 4 Weeks 100% Paid Parental Leave
* Career Development
* Whole Person Well-being Resources
* Mental Health Resources and Support
* Pet Benefits
Schedule:
Full time
Shift:
Day (United States of America)
Address:
8315 RED BUG LAKE RD
City:
OVIEDO
State:
Florida
Postal Code:
32765
Job Description:
Facilitates the registration and scheduling process for patients. Communicates effectively with registration and ancillary departments to ensure accurate capture and throughput of all outpatient appointments. Schedules patient appointments for ancillary departments and ensures all necessary information is recorded. Interacts with registration and promptly notifies physician offices of possible non-covered appointments. Facilitates prompt delivery of precertification for outpatient clinics. Evaluates, compiles, and reports information to the team to facilitate patient care. Anticipates and prioritizes workload efficiently, displaying independent problem-solving skills. Maintains clerical abilities to file records supporting scheduling function processes. Keys in information for patient appointments and external reviews on all pre-certified appointments. Attends staff meetings regularly to stay informed and contribute to team discussions. Other duties as assigned.Knowledge, Skills, and Abilities:
* Computer Proficiency [Required]
* Knowledge of small office equipment; copier/fax/calculator [Required]
Education:
* High School Grad or Equiv [Required]
Field of Study:
* in business, marketing, fundraising or a health care related field
* in Non-Profit Management, Healthcare Administration, Sales and Marketing, Business Administration
Work Experience:
* 1+ in a medical setting with coding, charge entry and payment collection [Preferred]
Additional Information:
* N/A
Licenses and Certifications:
* Basic Life Support - CPR Cert (BLS) [Preferred]
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - ****************************
Pay Range:
$15.69 - $25.10
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
$15.7-25.1 hourly 3d ago
Bilingual Patient Service Representative, Onsite CCF Indian River Hospital
Centauri Health Solutions 4.6
Vero Beach, FL jobs
Bilingual Patient Service Representatives work onsite with our hospital client staff, patients and other team members while interviewing patients to determine program eligibility. Patient Service Representatives conduct analysis of patients' potential reimbursement and partner with patients to ensure complete understanding of benefits application process. Patient Service Representatives partner with team members and client to ensure that patients' and client's needs are met.
Schedule will be: Monday - Friday, 9 am to 5:30 pm.
Learn more about this position by watching a short interview with a current Centauri associate: *******************************************
Role Responsibilities:
Meet with under-insured or uninsured patients to explore & identify all possible eligibility program solutions/options
Obtain and review referrals daily to determine appropriateness for potential interview and eligibility, begin application process when possible
Interview patients; conduct analysis of potential reimbursement, and determine eligibility
Introduce services, sets expectations for process and communication to ensure patient understanding
Partner with patients to ensure patient understanding of process and assist with any questions during the application process
Obtain and manage all needed forms from patients, and follow up throughout process
Identify any additional patient needs and direct them to appropriate agencies for assistance
Leverage technology and account processing workflows; maintains data integrity with accurate and concise documentation in systems
Serve as intermediary for client, account reps and managers, while interacting with team members and hospital staff in a productive, cooperative manner
Provide strong client service and collaboration with the team
Understand and agree to role-specific information security access and responsibilities
Ensure safety and confidentiality of data and systems by adhering to the organizations information security policies
Read, understand and agree to security policies and complete all annual security and compliance training
Role Requirements:
2+ years customer service experience
Must be fluent in Spanish (speak, read, write)
Must be able to work onsite at hospital facility
Must be able to work schedule above
Outstanding communication skills and desire to provide excellent customer service
A strong concept of patient advocacy and the desire to help someone every day
A strong work ethic, ability to work independently while making a difference
Strong computer skills and the ability to multitask while working in a fast-paced environment
A positive outlook and eagerness to learn
Consistent punctuality and attendance
Healthcare experience, patient contact experience a strong plus
$27k-33k yearly est. 4d ago
Vascular Practice New Patient Coordinator
Adventhealth 4.7
Orlando, FL jobs
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Full time
**Shift:**
Day (United States of America)
**Address:**
80 W MICHIGAN ST
**City:**
Orlando
**State:**
Florida
**Postal Code:**
32806
**Job Description:**
**Schedule:** Full-time, 40 hours per week
**Primary Job Responsibilities:**
+ Provides each new patient with the appropriate administrative guide and referral information for other physicians or facilities.
+ Obtains pertinent medical records before the appointment date for new patients.
+ Coordinates with physicians and departments as needed to facilitate patient visits.
+ Completes registration and obtains insurance authorization for new patients. Forwards financial information and copies of insurance cards to the Billing Department.
+ Proactively seeks opportunities to increase referrals to the practice. Responds to incoming referrals the same day and schedules new patients within the required number of business days.
**Physical Requirements:** _(Please click the link below to view work requirements)_
Physical Requirements - ****************************
**Pay Range:**
$16.14 - $25.83
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Patient Experience
**Organization:** AdventHealth Medical Group Central Apopka
**Schedule:** Full time
**Shift:** Day
**Req ID:** 150733806
$16.1-25.8 hourly 6d ago
Medical Scheduler
Health & Psychiatry 3.4
Oldsmar, FL jobs
About us:
At Health & Psychiatry, located in the heart of Oldsmar, Florida, with offices across the state, we are looking for a compassionate Medical Assistant to join our team. Our mission is to provide a healthcare experience centered around hope, health, and harmony through personalized behavioral health services.
As a Medical Assistant with us, you will play a key role in delivering outstanding patient care in an environment that values compassion and excellence. Our top priority is the health and well-being of our patients, and we are growing as a company, expanding throughout Florida, the U.S., and internationally. We are proud to offer mental healthcare services globally through our cutting-edge telepsychiatry technology.
If you're passionate about helping others and eager to be part of a growing, dynamic team, we'd love to hear from you!
Please see our website for all that we offer!
***********************************
Key Responsibilities:
Medical Duties: ( included but no limited to:)
Record and update patient medical histories
Measure and record vital signs
Process refill requests
Administer ADHD test (training will be provided)
Assist with Spravato treatments (training will be provided)
Send and obtain medical records
Schedule patient appointments
Answer phone calls and manage patient inquiries regarding any medical issues.
Maintain accurate patient records in compliance with HIPAA guidelines
Key Skills and Competencies:
Strong verbal and written communication skills
Proficient computer skills
EHR system knowledge preferred
A strong desire to learn and expand knowledge
Compassionate and patient-focused attitude
$26k-30k yearly est. 4d ago
Certified Nursing Assistant Unit Clerk
Adventhealth 4.7
Wauchula, FL jobs
Our promise to you:
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
* Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
* Paid Time Off from Day One
* 403-B Retirement Plan
* 4 Weeks 100% Paid Parental Leave
* Career Development
* Whole Person Well-being Resources
* Mental Health Resources and Support
* Pet Benefits
Schedule:
Full time
Shift:
Day (United States of America)
Address:
735 S 5TH AVE
City:
WAUCHULA
State:
Florida
Postal Code:
33873
Job Description:
Prepares rooms for new admissions, including setting up personal care items and vital sign equipment. Welcomes new admissions and orients patients to their rooms.
Transfers patients between beds, stretchers, and wheelchairs with assistance from other personnel.
Ensures patient and personal safety by following proper lifting and transporting techniques. Documents personal care, intake and output, vital signs, and weights according to policy.
Collects and labels patient specimens at bedside and sends them to the lab for analysis. Reports changes in patient status to appropriate personnel in prompt manner.
Serves as a liaison between patients, families, staff, and medical personnel. Maintains accurate and up-to-date patient records and unit census. Other duties as assigned.
The expertise and experiences you'll need to succeed:
QUALIFICATION REQUIREMENTS:
High School Grad or Equiv (Required) Basic Life Support - CPR Cert (BLS) - RQI Resuscitation Quality Improvement, Certified Health Unit Coordinator (CHUC) - Accredited Issuing Body, Certified Nurse Assistant (CNA) - EV Accredited Issuing Body, Certified Patient Care Technician/Assistant (CPCT/A) - EV Accredited Issuing Body, Emergency Medical Tech Cert (EMT) - EV Accredited Issuing Body, NonViolent Crisis Intervention Program - EV Accredited Issuing Body
Pay Range:
$15.58 - $24.92
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
$15.6-24.9 hourly 7d ago
Certified Nursing Assistant Unit Clerk
Adventhealth 4.7
Wauchula, FL jobs
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Full time
**Shift:**
Day (United States of America)
**Address:**
735 S 5TH AVE
**City:**
WAUCHULA
**State:**
Florida
**Postal Code:**
33873
**Job Description:**
+ Prepares rooms for new admissions, including setting up personal care items and vital sign equipment. Welcomes new admissions and orients patients to their rooms.
+ Transfers patients between beds, stretchers, and wheelchairs with assistance from other personnel.
+ Ensures patient and personal safety by following proper lifting and transporting techniques. Documents personal care, intake and output, vital signs, and weights according to policy.
+ Collects and labels patient specimens at bedside and sends them to the lab for analysis. Reports changes in patient status to appropriate personnel in prompt manner.
+ Serves as a liaison between patients, families, staff, and medical personnel. Maintains accurate and up-to-date patient records and unit census. Other duties as assigned.
**The expertise and experiences you'll need to succeed:**
**QUALIFICATION REQUIREMENTS:**
High School Grad or Equiv (Required) Basic Life Support - CPR Cert (BLS) - RQI Resuscitation Quality Improvement, Certified Health Unit Coordinator (CHUC) - Accredited Issuing Body, Certified Nurse Assistant (CNA) - EV Accredited Issuing Body, Certified Patient Care Technician/Assistant (CPCT/A) - EV Accredited Issuing Body, Emergency Medical Tech Cert (EMT) - EV Accredited Issuing Body, NonViolent Crisis Intervention Program - EV Accredited Issuing Body
**Pay Range:**
$15.58 - $24.92
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Medical Assistant & Technician Services
**Organization:** AdventHealth Wauchula
**Schedule:** Full time
**Shift:** Day
**Req ID:** 150658879
$15.6-24.9 hourly 6d ago
Patient Coordinator - Per Diem
Akumin 3.0
Clearwater, FL jobs
The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment.
**Specific duties include, but are not limited to:**
+ Greets and assists patients, customers and visitors in person and over the phone.
+ Will perform patient registration in various systems.
+ Answers all phone calls in a professional and courteous manner.
+ May collect monies for time-of-service patient responsibility.
+ May be responsible for verifying insurance coverage and obtain prior authorization.
Patient Assistance:
+ May perform preliminary screening of patients prior to procedures, which may include medical history.
+ May transport patient to/from the exam room.
+ May assist in patient transfer on/off the exam table.
+ May transport patient to/from the exam room.
+ May provide the patient with preliminary and post-procedure instructions.
Work Area & Supply Preparation
+ In the mobile setting, may assist in preparing the unit for transport.
+ Will maintain a clean and organized work area.
+ May order supplies and ensure the work area is properly stocked.
Documentation
+ Will ensure accuracy of patient records.
+ May schedule patient appointments and obtain insurance verification and/or authorization.
+ May prepare medical records for physicians, patients and customers.
+ Ensures accurate documentation of patient visits in various electronic
+ systems and on written documents.
+ May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer.
+ Performs all duties within HIPAA regulations.
+ Other duties as assigned.
**Position Requirements:**
+ High School Diploma or equivalent experience required.
+ For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire.
+ For Fixed Radiology, CPR Certification is a plus.
+ As applicable, valid state driver's license required.
+ Ability to work at several locations required.
+ Strong customer service skills.
+ Organizational and multi-tasking skills.
+ Basic knowledge of computer applications and programs.
+ Local travel may be required to support multiple sites.
+ The COVID-19 vaccination is/may be a condition of employment.
+ All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.
**Preferred**
+ Six months customer service or related experience and/or training.
+ Knowledge of medical terminology is a plus.
+ Bilingual in Spanish is a plus.
**Physical Requirements:**
The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel.
More than 50% of the time:
+ Sit, stand, walk.
+ Repetitive movement of hands, arms and legs.
+ See, speak and hear to be able to communicate with patients.
Less than 50% of the time:
+ Stoop, kneel or crawl.
+ Climb and balance.
+ Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam).
**Residents living in CA, WA, Jersey City, NJ, NY, and CO click here (*********************************************************************************** to view pay range information.**
Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.
$26k-30k yearly est. 3d ago
Patient Coordinator - Per Diem
Akumin 3.0
Tampa, FL jobs
The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment.
**Specific duties include, but are not limited to:**
+ Greets and assists patients, customers and visitors in person and over the phone.
+ Will perform patient registration in various systems.
+ Answers all phone calls in a professional and courteous manner.
+ May collect monies for time-of-service patient responsibility.
+ May be responsible for verifying insurance coverage and obtain prior authorization.
Patient Assistance:
+ May perform preliminary screening of patients prior to procedures, which may include medical history.
+ May transport patient to/from the exam room.
+ May assist in patient transfer on/off the exam table.
+ May transport patient to/from the exam room.
+ May provide the patient with preliminary and post-procedure instructions.
Work Area & Supply Preparation
+ In the mobile setting, may assist in preparing the unit for transport.
+ Will maintain a clean and organized work area.
+ May order supplies and ensure the work area is properly stocked.
Documentation
+ Will ensure accuracy of patient records.
+ May schedule patient appointments and obtain insurance verification and/or authorization.
+ May prepare medical records for physicians, patients and customers.
+ Ensures accurate documentation of patient visits in various electronic
+ systems and on written documents.
+ May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer.
+ Performs all duties within HIPAA regulations.
+ Other duties as assigned.
**Position Requirements:**
+ High School Diploma or equivalent experience required.
+ For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire.
+ For Fixed Radiology, CPR Certification is a plus.
+ As applicable, valid state driver's license required.
+ Ability to work at several locations required.
+ Strong customer service skills.
+ Organizational and multi-tasking skills.
+ Basic knowledge of computer applications and programs.
+ Local travel may be required to support multiple sites.
+ The COVID-19 vaccination is/may be a condition of employment.
+ All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.
**Preferred**
+ Six months customer service or related experience and/or training.
+ Knowledge of medical terminology is a plus.
+ Bilingual in Spanish is a plus.
**Physical Requirements:**
The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel.
More than 50% of the time:
+ Sit, stand, walk.
+ Repetitive movement of hands, arms and legs.
+ See, speak and hear to be able to communicate with patients.
Less than 50% of the time:
+ Stoop, kneel or crawl.
+ Climb and balance.
+ Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam).
**Residents living in CA, WA, Jersey City, NJ, NY, and CO click here (*********************************************************************************** to view pay range information.**
Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.
$26k-30k yearly est. 3d ago
Patient Coordinator - Per Diem
Akumin 3.0
Largo, FL jobs
The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment.
**Specific duties include, but are not limited to:**
+ Greets and assists patients, customers and visitors in person and over the phone.
+ Will perform patient registration in various systems.
+ Answers all phone calls in a professional and courteous manner.
+ May collect monies for time-of-service patient responsibility.
+ May be responsible for verifying insurance coverage and obtain prior authorization.
Patient Assistance:
+ May perform preliminary screening of patients prior to procedures, which may include medical history.
+ May transport patient to/from the exam room.
+ May assist in patient transfer on/off the exam table.
+ May transport patient to/from the exam room.
+ May provide the patient with preliminary and post-procedure instructions.
Work Area & Supply Preparation
+ In the mobile setting, may assist in preparing the unit for transport.
+ Will maintain a clean and organized work area.
+ May order supplies and ensure the work area is properly stocked.
Documentation
+ Will ensure accuracy of patient records.
+ May schedule patient appointments and obtain insurance verification and/or authorization.
+ May prepare medical records for physicians, patients and customers.
+ Ensures accurate documentation of patient visits in various electronic
+ systems and on written documents.
+ May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer.
+ Performs all duties within HIPAA regulations.
+ Other duties as assigned.
**Position Requirements:**
+ High School Diploma or equivalent experience required.
+ For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire.
+ For Fixed Radiology, CPR Certification is a plus.
+ As applicable, valid state driver's license required.
+ Ability to work at several locations required.
+ Strong customer service skills.
+ Organizational and multi-tasking skills.
+ Basic knowledge of computer applications and programs.
+ Local travel may be required to support multiple sites.
+ The COVID-19 vaccination is/may be a condition of employment.
+ All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.
**Preferred**
+ Six months customer service or related experience and/or training.
+ Knowledge of medical terminology is a plus.
+ Bilingual in Spanish is a plus.
**Physical Requirements:**
The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel.
More than 50% of the time:
+ Sit, stand, walk.
+ Repetitive movement of hands, arms and legs.
+ See, speak and hear to be able to communicate with patients.
Less than 50% of the time:
+ Stoop, kneel or crawl.
+ Climb and balance.
+ Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam).
**Residents living in CA, WA, Jersey City, NJ, NY, and CO click here (*********************************************************************************** to view pay range information.**
Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.
$26k-30k yearly est. 3d ago
Scheduling Specialist Remote after training
Center for Diagnostic Imaging 4.3
Boynton Beach, FL jobs
RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 9:00AM - 5:30PM CST Mon-Fri, Rotating Saturday 7am-1pm CST.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
* Answers phones and handles calls in a professional and timely manner
* Maintains positive interactions at all times with patients, referring offices and team members
* Schedules patient examinations according to existing company policy
* Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
* Ensures all patient data is entered into information systems completely and accurately
* Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
* Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
* Maintains an up-to-date and accurate database on all current and potential referring physicians
* Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
* Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
* Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
* Pre-certifies all exams with patient's insurance company as required
* Verifies insurance for same day add-ons
* Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
Required:
* High school diploma, or equivalent
* Microsoft Office Suite experience
* Proficient with using computer systems and typing
* Able to handle multi-level phone system with a high volume of calls at one time
Preferred:
* One (1) year customer service experience
* Medical terminology and previous clinical business office experience
* Bilingual
RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.
We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.
We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all *******************************
DailyPay implementation is contingent upon initial set-up period.
$36k-51k yearly est. 14d ago
SURGICAL SCHEDULING SPECIALIST
Moffitt Cancer Center 4.9
Tampa, FL jobs
At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been recognized on the 2023 Forbes list of America's Best Large Employers and America's Best Employers for Women, Computerworld magazine's list of 100 Best Places to Work in Information Technology, DiversityInc Top Hospitals & Health Systems and continually named one of the Tampa Bay Time's Top Workplace. Additionally, Moffitt is proud to have earned the prestigious Magnet designation in recognition of its nursing excellence. Moffitt is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospital in both Florida and the Southeast. We are a top 10 nationally ranked cancer center by Newsweek and have been nationally ranked by U.S. News & World Report since 1999.
Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join our committed team and help shape the future we envision.
Summary
As a Surgical Scheduling Specialist here at Moffitt, you are responsible for scheduling any surgical cases for assigned providers and clinical area(s). As part of this process, responsibilities may include reviewing surgical orders for accuracy, scheduling any pre-op and ancillary services and communicating timely and providing the highest level of customer service to the surgical team, inter-departments and the patient and family.
The Ideal Candidate
The ideal candidate will have the following qualifications:
* Associates Degree or some college
* One (1) year experience in hospital, outpatient facility or physician office or equivalent healthcare experience.
* One (1) year of customer service experience.
* Excellent verbal communication and organization skills
Responsibilities:
* Processing orders submitted by surgeon(s).
* Communicates any issues impacting scheduling in a timely manner to medical team.
* Communicate with patients in a timely manner.
* Obtain open time for additional procedure scheduling.
* Coordinate and effectively communicate with other departments.
* Other duties as assigned.
Credentials and Qualifications:
* High School Diploma/GED
* Minimum of one (1) year of experience working in hospital, outpatient facility or physician office or equivalent healthcare.
* Minimum of one (1) year of customer service experience.
Share:
$41k-51k yearly est. 15d ago
CNAs & HHAs Flexible Schedules, Competitive Pay!
Assisting Hands-Fort Myers 3.8
Fort Myers, FL jobs
Job DescriptionBenefits:
Competitive salary
Flexible schedule
Join Our Growing Team at Assisting Hands Home Care! Are you a compassionate CNA, HHA, or experienced caregiver looking for a rewarding career? Assisting Hands Home Care is hiring caregivers now to provide one-on-one in-home care for seniors in Lee County and Charlotte County, including Fort Myers, Cape Coral, Bonita Springs, Estero, and Lehigh Acres.
Why Work With Us?
Flexible Schedules Full-time & part-time available!
Competitive Pay Earn $17.00-$20.00 per hour (based on location & case complexity).
Overtime Pay Get paid fairly for your hard work.
Reliable Paycheck We are not a registry; we pay payroll taxes and liability insurance.
Supplemental Insurance Extra coverage available.
Family-Owned Business Hands-on support from owners who care.
Plenty of Hours Available We have more cases than staff!
Requirements:
CNA, HHA, or caregiving experience (home care or assisted living)
Level 2 Background Check (or ability to pass one)
CPR Certification
Alzheimers, HIV/AIDS, and Assistance with Medication Certificates
DOEA Training Certificate & TB Test
Valid Drivers License & Reliable Transportation
MUST speak and understand English
Ready to make a difference? Apply today!
call ************, extension 3.
Join Assisting Hands Home Care and help seniors stay safe and happy in their homes!
*note: Pay range is between $17.00-20.00/ hour. Pay depends on location and complexity of the case or cases assigned. We cannot guarantee hours.
Level 2 Background Screening Required
Applicants must have an active Level 2 screening in the Florida Clearinghouse. Information is available at ********************************
$17-20 hourly 9d ago
Patient Services Representative - Edgar Price
MCR Health 4.0
Medical receptionist job at MCR Health Inc
Essential Duties and Responsibilities * Provides friendly, courteous and professional service at all time to all patients, visitors, co-workers, and leaders to Provide an Exceptional Experience to Everyone, Every Time. * Follows the requirements of our Patient Experience trainings and requirements.
* Demonstrates an excellent understanding of telephone usage and the operation of the telephone system
* Obtains, verifies, and/or updates demographics and insurance information in the EMR
* Performs verification of patient information - Ask for 2 -with every patient, every time, without fail.
* Ensures the protection of PHI and strictly adheres to all MCR privacy policies including the use of social media.
* Demonstrates professionalism at all times with appearance and demeanor. Follows all dress code requirements every day including adhering to non personal cellphone policy in work spaces.
* Answers in-coming telephone calls within three (3) rings and accurately directs and/or assists the caller; remembering to provide a Warm Transfer.
* Calls patients to schedule advanced and same day appointments and accurately enters new or follow-up information into the EMR.
* Explains services and operating hours; and is knowledgeable about services offered by MCR Health.
* Accurately explains and assists patients to complete eligibility forms for reduced fees (slide scale) based on the most current guidelines.
* Completes patient screening, verifies eligibility and authorizations for specific patient populations (e.g. OB patients for Presumptive Eligibility for Pregnant Women (PEPW)).
* Informs and guides patients to appropriate resources
* Clearly articulates payment requirements with patient; informs patients of deductibles, out-of- pocket expenses, co-payments, prior balances and percentage payables thus facilitating cash collections for identified services; communicates with Insurance Department, Billing Department and Financial Counselor as needed
* Protect medical records and other health information from loss, destruction or unauthorized use or access.
* Perform health information management duties include, but are not limited to:
* Assist patients and nursing staff to complete medical release forms
* Perform release of information activities in accordance with state and federal regulations, preparing, scanning and/or copying requested information from the medical record
* Receive, sort and route mail - hospital patient documents, lab results, and other clinical information received from third party providers for review and sign-off by MCR providers
* File/Scan loose clinical documentation into appropriate section of corresponding patient medical record. All documentation filed/scanned within 24 hours
* Acts as an excellent teammate and refrains from gossip or spreading hurtful information to others.
* Supports the goals and mission of the company
* Adheres to the safety policy of the company
* Performs other duties as assigned
Skills
* Outstanding communication and patient service skills
* Demonstrates Empathy to patients
* Ability to maintain confidences and demonstrate ethical behavior
* Ability to perform well in a high-volume environment.
* Ability to function effectively under stressful situations.
* Must be flexible, resourceful and able to troubleshoot.
* Must be able to handle multiple projects/tasks simultaneously and set priorities.
* Must maintain a professional demeanor and appearance at all time.
Requirements
* High School Graduate or GED equivalent.
* Minimum of six months of customer service experience in a high-volume impact environment, preferably in a healthcare field.
* Excellent customer service expertise.
* Bilingual (Spanish / English) is beneficial.
* Reliable transportation to/from site and ability to be moved between sites as assigned
* Minimum of a High School Diploma or GED
* 6+ months of customer service experience in a fast-paced environment preferred
* Healthcare experience preferred