Applications Systems Analyst jobs at Univ. Of Texas Cancer Ctr. - 10 jobs

Job Posting Title: Application Analyst - Epic Prelude/Cadence ---- Hiring Department: Dell Medical School ---- All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: AUSTIN, TX ---- Job Details: General Notes The Office of Information Technology at the Dell Medical School is seeking an Application Analyst - Epic Prelude/Cadence. Purpose This position serves as the subject matter expert and technical contact for their focus application areas (Cadence and Prelude) and takes the lead in primary areas of work, including Projects, Changes, and the highest point of Break/Fix escalation. Additionally, the Application Analyst - Epic Prelude/Cadence demonstrates full use and application of standard principles, theories, and concepts related to technical discipline, and provide solutions to a variety of complex problems. Responsibilities Designs, builds, configures, tests, and provides maintenance of clinical information systems with a focus in patient registration, patient scheduling, patient billing, and patient throughput. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Provides support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations. Creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes. Collaborates with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Provides on-going end user clinical information systems support with all upgrades, new releases, enhanced functionality, and requested change and problem management support following the outlined ITIL processes. Marginal or Periodic Functions Assists with other Epic modules as needed. Provides backup support during peak times or staff shortages. Participates in special projects and initiatives. Performs related duties as required. Knowledge, Skills & Abilities Technical Learning Quickly learns new technical skills and knowledge; is good at learning new industry, company, product, or technical knowledge. Stays updated with the latest Epic Ambulatory features. Actively seeks out training opportunities. Applies new knowledge to improve system performance. Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions. Diagnoses and resolves complex application issues. Develops innovative solutions to improve user experience. Collaborates with teams to address system challenges. Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers. Provides excellent support to clinical staff. Understands and anticipates user needs. Ensures user satisfaction with application performance. Collaboration Works effectively and cooperatively with others; establishes and maintains good working relationships. Collaborates with IT and clinical teams. Shares knowledge and best practices. Participates in team meetings and projects. Attention to Detail Thoroughly reviews work for accuracy and completeness. Ensures configurations are precise and accurate. Reviews documentation for completeness. Monitors system performance for issues. Required Qualifications Active Epic Certification or Accreditation (considered) in relevant Core application. Must maintain current certification for primary EHR module(s) as a condition of employment. Demonstrates a strong understanding of IT principles, software development, and system analysis, typically evidenced by a Bachelor's degree in a related field of Information Technology or Computer Science or five years of professional experience supporting clinical, ancillary, or business environments. Experience and proven success in information systems implementation, development and support within a large-scale healthcare organization Two years' experience and proven success in information systems implementation, development and support within a large-scale healthcare organization. Related professional experience supporting clinical, ancillary, or business environments Strong knowledge of clinical information systems, clinical informatics, data management and administration. Relevant education and experience may be substituted as appropriate. Preferred Qualifications ITIL Foundation certification. Associated Certification or Accreditation in Epic Cadence, Epic Prelude and Epic Decision Tree. 5-7 years previous clinical information systems experience. Demonstrated experience as a major participant in an EHR configuration. Experience with online scheduling design and implementation. Ability to work with senior staff and managers, serving as a technical resource and providing advice and counsel on issues of functionality, efficiency, and performance. Salary Range OPEN Working Conditions Standard office equipment Repetitive use of a keyboard May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. ---- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. ---- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. ---- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. ---- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ---- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. ---- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. ---- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF] ---- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Job Posting Title: Student Consultant I ---- Hiring Department: Enterprise Technology - Customer Support ---- All Applicants ---- Weekly Scheduled Hours: 19 ---- FLSA Status: To Be Determined at Offer ---- Earliest Start Date: Ongoing ---- Position Duration: Limited Duration Based on Business Need ---- Location: AUSTIN, TX ---- Job Details: General Notes Enterprise Technology is dedicated to supporting the mission of the University of Texas at Austin of unlocking potential and preparing future leaders of the state. Your skills will make a difference You'll be working for a university that is internationally recognized for research and the work you do will make a difference in the lives of our students, faculty and staff. If you're the type of person that wants to know your work has meaning and impact, you'll like working for our campus. Career Competencies Gained: Communicate in a clear and organized manner so that others can effectively understand Make decisions and solve problems using sound reasoning and judgment Demonstrate integrity and accountability to oneself, others, and the organization We will be hiring WS and Non-WS student employees for this position. Purpose This role delivers first-level IT and business service support to the University of Texas community by handling incidents and requests through clear communication. It involves troubleshooting issues, documenting resolutions, and coordinating with internal teams to ensure effective problem resolution. Additional responsibilities vary based on departmental needs. Responsibilities Customer Service Support: Serve as the first-level contact, providing incident handling and request fulfillment for various IT and business services for the University of Texas community through written or verbal communication. Greets customers in a courteous, friendly, and professional manner. Listens attentively to customer needs/concerns; demonstrates empathy. Act as a liaison between customers and internal support staff to ensure accurate issue interpretation and routing for solutions unresolvable by the Service Desk. Maintain communications with customers during the resolution process Operational Excellence: Provide accurate and timely logging, resolutions, routing, and referrals of customer interactions. Resolve as many user-reported issues as expertise permits using troubleshooting skills and available tools and follow procedures and policies for the handling of support cases. Maintain a productive and efficient pace in handling customer issues Continual Service Improvement: Review and recommend modifications to documentation and procedures. Participate occasionally in projects to enhance and improve service for customers. Hone and develop skills through training and development. Other related functions as assigned Required Qualifications Passion for helping people, using excellent verbal and written communication skills Ability to work and adapt to a fast-paced, ever-changing environment Demonstrated ability to effectively communicate by phone and in person Demonstrated ability to follow prescribed procedures and escalation paths Demonstrated initiative and ability to act independently to resolve issues and requests Enrolled or enrolled in the last consecutive semester in 6 or more credit hours Must have a reliable home internet connection Relevant education and experience may be substituted as appropriate. Preferred Qualifications Undergraduate students: Freshman - Junior Fluent in Spanish knowledge of information technology concepts Experience in a customer service environment Demonstrated ability to manage multiple priorities and follow through to completion Demonstrated analytical and troubleshooting skills Must be available to work maximum 19 hours/week Must be available to work minimum 15 hours/week Pay $15 - $15.50 depending on qualifications/hour Working Conditions Location: Austin, TX Allow Remote Workers Fully Remote with the option to work in office Available to work a minimum of 15 hours/week Must have a reliable home internet connection Work Shift The Service Desk's hours of operations are 6am - 9pm on Weekdays and 10am - 5pm on Weekends. We offer different types of shifts based on employee availability and production needs. Shifts will be assigned during the time frames below: Monday - Friday: 6 AM - 9 PM Saturday - Sunday: 10 AM - 5 PM Required Materials Resume/CV Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. ---- Employment Eligibility: Please confirm your eligibility for this position here: ***************************************************************************** ---- Retirement Plan Eligibility: Students in this position may choose to enroll in the UTSaver voluntary retirement programs. ---- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. ---- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ---- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. ---- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. ---- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English) [PDF] E-Verify Poster (Spanish) [PDF] Right To Work Poster (English) [PDF] Right To Work Poster (Spanish) [PDF] ---- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Job Posting Title: Quality Systems Analyst ---- Hiring Department: Dell Medical School ---- All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: AUSTIN, TX ---- Job Details: Purpose UT Health Austin at Dell Medical School is seeking a Quality Systems Analyst. This position is responsible for evaluating and enhancing systems and processes that support the clinical enterprise, including quality, risk, patient experience, and patient safety within the healthcare organization. Reporting to the Associate Director of Clinical Quality, this role collaborates closely with IT, clinical and quality staff, and administrative teams to ensure compliance with industry standards and regulatory requirements with the overall goal of delivering high-quality care. ResponsibilitiesSystem Performance and Analysis Analyze existing systems to ensure they meet required standards. Analyze organizational needs for quality systems integration and interfaces with existing (i.e. REDCap) and forthcoming systems (i.e. Epic). Develop system reporting capability in collaboration with stakeholders. Conduct regular audits and reviews to identify areas for improvement. Develop and implement testing methodologies and quality control procedures. Develop a deep understanding of quality systems and their functionality. Lead or participate in the research and consolidation of information to identify and recommend potential business and organizational relationships and partnerships. Apply a strong knowledge base of relevant systems/applications as it relates to workflow, process, and problem resolution and recommend improvements. Research and analyze operational procedures and methods and recommend changes for improvement in efficiency and effectiveness. Compliance and Documentation Ensure all processes comply with industry and company standards. Prepares and presents reports on system performance to management. Training and Support Identify training needs and organize training sessions for staff. Provide consultancy support to staff members in the evaluation of new systems. Assists in mentoring team members on new processes and systems. Problem Resolution Identify and resolve system problems in a timely manner. Documents system bugs and collaborates with the development team to fix issues. Conducts root cause analysis to prevent future occurrences. Marginal or Periodic Functions Conduct special projects assigned by leadership. Stay updated on industry trends and best practices in quality systems analysis. Assists in the development of new quality assurance tools and techniques. Required Qualifications Bachelor's degree in computer science, Information Technology, or a related field. 3+ years of experience in information technology systems analysis, project management, and/or product management. A portion of that experience should include managing and supporting technologies in an Academic Medical Center. Experience with desktop technologies, business applications, operational process improvements, cloud applications, productivity tools, knowledge management solutions, self-service and custom-developed solutions. Applicants should have experience with IT requirements, architecture, design, configuration, build, licenses and identity management, data migrations, integrations, testing, training, and all related communications and change management. Preferred Qualifications Master's degree in a related field. 3 years of experience in quality systems analysis or project management within a healthcare setting. Project Management Professional (PMP) or equivalent certification. ITIL, Agile, or other relevant certifications in IT service management and project management. Industry standard and application specific certifications (Microsoft, ServiceNow, Adobe, Jira). Salary Range $72,000+ depending on qualifications Working Conditions Standard office equipment Repetitive use of a keyboard Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. ---- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. ---- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. ---- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. ---- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ---- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. ---- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. ---- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF] ---- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

As an Associate EHR System Analyst in the Oncology Care & Research IS department, you'll help design and support Epic EHR tools that empower clinicians, improve workflows, and ultimately enhance patient care for individuals facing cancer. This is an ideal role for emerging professionals looking to grow their informatics career within a world-class institution. What's in it for you? * Comprehensive Benefits: MD Anderson offers paid medical benefits, generous PTO, strong retirement plans, and additional wellness resources to support your personal and financial well-being. * Career Development: New to healthcare IT? We invest in you-this role includes Epic certification, hands-on mentorship, and opportunities to build technical, clinical, and operational expertise. * Meaningful Impact: Your contributions help optimize EHR tools that clinicians rely on to deliver safe, high-quality cancer care. * Collaborative Culture: Join a supportive team that values partnership, continuous learning, and innovation within a mission-driven environment. Summary The Associate EHR Systems Analyst is responsible for gaining in-depth knowledge of Epic and helping bridge communication between end users and the EHR team. The analyst supports system reviews, workflow analysis, and documentation efforts, and may assist in resolving technical issues, optimizing build, and implementing enhancements. The role includes developing procedures for Epic applications and collaborating with clinical, business, and technical stakeholders to ensure system functionality meets institutional needs. Ideal candidates include: * Recent graduates with a bachelor's degree in Health Informatics or related field * Candidates with 2+ years of Healthcare IT experience, or * Individuals with 4+ years of direct care experience using Epic (oncology or ambulatory preferred) Major Work Activities Standards & Testing * Obtain required Epic certification within 180 days of hire and maintain certifications as assigned. * Adhere to standard operating procedures, build guidelines, and testing standards (SME or governance sign-off). * Follow IS division best practices and institutional policies, procedures, and standards. * Assist with documentation related to system enhancements. * Perform testing activities to ensure solutions are technically sound. Build, Content Management & System Configuration * Implement requested system changes and communicate updates to end users. * Maintain and troubleshoot Epic build under guidance. * Modify Epic content as directed by project teams. * Participate in system implementation and optimization efforts. * Ensure patient safety is prioritized when evaluating build or configuration decisions. * Perform low-risk or routine system maintenance tasks with supervision. * Complete routine revisions to meet build metrics. Support * Assist in providing application support and problem resolution for end users. * Respond promptly to support requests and communicate status updates or ETAs. * Participate in after-hours support and downtime procedures as needed. * Gain technical and workflow knowledge for assigned applications to improve incident resolution. Liaison, Networking & Business Knowledge * Gather information related to potential system enhancements and workflow improvements. * Build positive working relationships with customers and OneIS partners. * Collaborate with senior analysts to learn business operations, workflows, and system functionality. OneIS Commitments * Deliver innovative, quality, and sustainable IT solutions and services. * Promote trust, respect, support, and honesty with customers and colleagues. * Demonstrate strong partnership and collaboration habits across teams. * Model excellence, continuous improvement, and a commitment to delivering value. Other Duties * Perform additional tasks and responsibilities as assigned. EDUCATION * Required: Bachelor's Degree * Preferred: Bachelor's degree in Health Informatics or related. WORK EXPERIENCE * Required: None * May substitute required education with years of related experience on a one to one basis. * Preferred: A recent grad with Health Informatics bachelor's degree or related. * Or at least two years of Healthcare IT experience. * Or at least four years of direct care experience using Epic oncology or ambulatory. LICENSES AND CERTIFICATIONS * Required: EPIC - EPIC Certification Epic within 180 Days The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition. This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.************************************************************************************************ Additional Information * Requisition ID: 178230 * Employment Status: Full-Time * Employee Status: Regular * Work Week: Days * Minimum Salary: US Dollar (USD) 68,500 * Midpoint Salary: US Dollar (USD) 85,500 * Maximum Salary : US Dollar (USD) 102,500 * FLSA: exempt and not eligible for overtime pay * Fund Type: Hard * Work Location: Remote (within Texas only) * Pivotal Position: No * Referral Bonus Available?: No * Relocation Assistance Available?: No #LI-Remote

The McCombs School of Business and the Dell Medical School at the University of Texas at Austin jointly seek two open-rank, tenure-track faculty candidates as part of its “AI Business of Health” cluster hiring initiative. Whereas the appointments will be primarily based in one of the two schools, we envision collaborative opportunities across the entire UT community with both existing faculty and others who will arrive as part of the University's broader AI and healthcare initiatives. We are committed to strengthening our leadership in research, development, implementation, and evaluation of health-oriented artificial intelligence (AI) capabilities. Candidates with doctoral training in one or more of the following areas will be preferred: information systems, machine learning and AI, (bio)statistics, economics, operations research, and decision sciences. This expertise will complement the ongoing and future expansion of Dell Medical School's and McCombs School of Business's research and teaching mission. Preferred candidates will have specific interest in cross-disciplinary research in clinical, healthcare delivery, business of healthcare, and/or public health settings. For senior candidates oriented toward a primary appointment in Dell Medical School, a robust track record of extramural funding is strongly preferred. The appointment will commence in the 2026-27 academic year, i.e., starting in the Fall 2026 semester. About McCombs School of Business: The McCombs School of Business, with its top-ranked faculty and educational programs, offers a stimulating and collegial environment for innovative research and teaching. The School's research centers provide opportunities to collaborate with colleagues in other disciplines and interact with multiple industry partners across Austin, the State of Texas, and nationally. About Dell Medical School: The Dell Medical School pursues innovation in the redesign of healthcare delivery, excellence in healthcare research, and programs in interdisciplinary and inter-professional education. The University of Texas Medical Center, anchored by Dell Medical School and with planning and implementation underway, aspires to cement Austin as a premier destination for health care, including two new, state-of-the-art hospitals - a UT specialty hospital and a cancer center being built by MD Anderson - plus the academic and research expertise of UT. Minimum Education and Experience: Candidates must have a PhD or equivalent before the start date; those with ABD status will be considered at the application/interviewing stage. Candidates with clinical degrees and demonstrated track record of relevant research in these areas will also be considered. Candidates are expected to foster a collaborative, engaging, and dynamic environment comprised of scholars with a range of backgrounds, skills, and perspectives. We seek candidates who can produce scholarly research that enhances both schools as well as the focal disciplines of their scholarly works, and who can excel in teaching students from a range of backgrounds and experiences.

Job Posting Title: Building Automation Systems Analyst ---- Hiring Department: Facilities Services ---- All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Non-Exempt ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: AUSTIN, TX ---- Job Details: General Notes Join the Facilities Operations and Maintenance team, a highly responsive and knowledgeable crew providing outstanding service for Facilities Services and to the university community. Our teams provide a comprehensive array of qualified services, backed by our licensed and certified technicians, to this end, we offer opportunities for continuing education, as well as various stipends for additional trade licenses. Our team of trained trade experts are well-matched for the university's operational and maintenance needs, whether the facility is a brand new laboratory or our iconic Tower. Our goal is to self-identify operations and maintenance issues long before our clients realize a repair is needed and take a thoughtful approach to using their resources, structuring processes, and providing the best client service and use of university resources. This goal comes from our sense of ownership and pride in our work. With this approach in mind, the team is organized into a zone-based structure and employs flexible work hours, data analysis, and technology to meet operational goals. Your skills will make a difference. You'll be working for a university that is internationally recognized for our academic programs and research. Your work will contribute to operational excellence and enhance the student experience. If you're the type of person that wants to know your work has meaning and impact, you'll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to: Competitive health benefits (employee premiums covered at 100%, family premiums at 50%) Voluntary Vision, Dental, Life, and Disability insurance options Generous paid vacation, sick time, and holidays Teachers Retirement System of Texas, a defined benefit retirement plan, with employer matching funds Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) Flexible spending account options for medical and childcare expenses Robust free training access through LinkedIn Learning plus professional conference opportunities. Tuition assistance Expansive employee discount program including athletic tickets Free access to UT Austin's libraries and museums with staff ID card Free rides on all UT shuttle and Austin CapMetro buses with staff ID card For more details, please see: ****************************************** and ******************************************************** For more information on the Maintenance Operations group, please visit: Visit the Facilities Operations and Maintenance Website Must be authorized to work in the United States on a full-time basis for any employee without sponsorship. Security sensitive; Criminal background check conducted on selected applicant. Hiring decision is contingent on applicant clearing check. This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code §51.215. Applications will be reviewed online by the hiring department. This is a 40 hour work week with schedule to be discussed with supervisor. Purpose To provide journey level technical analysis work for Building Automation Systems. Responsible for providing journey level technical analysis work in monitoring the installation, modification, and repair for Building Automation Systems. Responsibilities Monitors the functionality of multi-vendor networked BAS systems for proper operation and reporting. Builds and edits graphics pages and links to field points. Uses Microsoft Office applications for reporting, e-mail, analysis, presentation, and graphing. Reviews control algorithms and programs for functionality and suitability based on engineering sequences and operating requirements. Implements program changes and verifies proper operation. Identifies flaws or errors in building automation programs and implements solutions. Evaluates programming methods and implements changes to reduce energy consumption. Work with the Energy Management Optimization (EMO) engineers to implement optimized sequences. Reviews HVAC designs, inspects installations, assists in commissioning and retro - commissioning on new and existing BAS systems. Provides consultation and analysis to support staff and project engineering staff. Reads and interprets mechanical and related drawings and diagrams. Reviews new building control systems for conformance to university standards. Coordinate with campus intranet LAN systems departments to maintain and troubleshoot multi-vendor networked BAS system, connections, and communications. Maintains and troubleshoots computer workstations, displays, UPS's, servers, equipment racks, KVMs and coordinates with multiple vendors and departments for updates, repairs, replacements and warranty service. Retrieves historical data from BAS systems and data loggers. Generates reports, charts, and spreadsheets for analysis and review with support staff and project engineering staff. Coordinates with Building Operators, HVAC shop, vendors, and other facilities personnel as necessary. Responds to after-hours trouble calls for resolution via either on-site or remotely to ensure emergencies are correctly and competently addressed. Required Qualifications High school graduation or GED. 5 years journey level experience in the installation, repair, maintenance and operation of HVAC building automation controls, refrigeration control, plumbing control, or related systems. Relevant education and experience may be substituted as appropriate. Preferred Qualifications Associates or Bachelor's degree in Computer science / networking. 10 years of journey level experience with building automation systems. Familiarity with Siemens Desigo, Andover Continuum, Johnson Controls Metasys, and Schneider EcoStruxure platforms. Hands-on experience with BAS hardware installation and troubleshooting. Salary Range $67,756 + depending on qualifications Working ConditionsEnvironmental Demands: Uniforms and/or personal protection equipment (furnished) May work in all weather conditions May work in extreme temperatures May work around chemical fumes May work around standard office conditions May work around biohazards May work around chemicals May work around electrical and mechanical hazards Physical Tasks: Repetitive use of a keyboard at a workstation Use of manual dexterity Climbing of stairs Climbing of ladders Lifting and moving Additional Working Conditions: This position and associated job duties have been designated as essential during extraordinary and emergency situations when the university is closed. Essential personnel must maintain contact with their supervisor and report to work as regularly scheduled unless directed otherwise. Required to operate an electronic device such as an iPhone, iPad, or laptop/desktop computer to perform and fulfill time reporting and work management requirements. Work management requirements include receiving work assignments, updating work orders, and other functions as required. May be required to work in confined spaces, manholes, tunnels, elevated work, extended shifts including nights, weekends, and holidays. May be exposed to loud noise, high dust and allergen levels. May be required to lift up to 50lbs. Often required to twist, grasp, push, pull and bend. May be required to operate job related equipment. May be required to perform elevated work. Occasional work from ladders and/or scaffolds. May require tuberculosis screening and occasional use of a respirator. May drive University vehicles. If driving University vehicles, must maintain acceptable driver rating as established in Policy: UTS157 Section 2.5.4. Work Shift 40 hours a week with schedule to be determined with supervisor. Some overtime, evening, weekends, and holidays possible. Hiring decision contingent upon applicant clearing a security background check and receiving an acceptable driver's rating. Applicants will be reviewed online by the hiring department. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left-hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. ---- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. ---- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. ---- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. ---- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ---- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. ---- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. ---- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF] ---- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Job Posting Title: Application Analyst - Epic Ambulatory / Kaleidoscope ---- Hiring Department: Dell Medical School ---- All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: AUSTIN, TX ---- Job Details: General Notes The Office of Information Technology at the Dell Medical School is seeking an Epic Analyst - Ambulatory / Kaleidoscope. Purpose This position serves as the subject matter expert and technical contact for their focus application areas (Ambulatory/Kaleidoscope) and takes the lead in primary areas of work, including Projects, Changes, and the highest point of Break/Fix escalation. Additionally, the Epic Analyst - Ambulatory / Kaleidoscope demonstrates full use and application of standard principles, theories, and concepts related to technical discipline, and provide solutions to a variety of complex problems. Responsibilities Designs, builds, configures, tests, and provides maintenance of clinical information systems with a focus in patient registration, patient scheduling, patient billing, and patient throughput. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Provides support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations. Creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes. Collaborates with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Provides on-going end user clinical information systems support with all upgrades, new releases, enhanced functionality, and requested change and problem management support following the outlined ITIL processes. Marginal or Periodic Functions: Assists with other Epic modules as needed. Provides backup support during peak times or staff shortages. Participates in special projects and initiatives. Performs related duties as required. Knowledge, Skills & Abilities Technical Learning Quickly learns new technical skills and knowledge; is good at learning new industry, company, product, or technical knowledge. Stays updated with the latest Epic Ambulatory features. Actively seeks out training opportunities. Applies new knowledge to improve system performance. Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions. Diagnoses and resolves complex application issues. Develops innovative solutions to improve user experience. Collaborates with teams to address system challenges. Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers. Provides excellent support to clinical staff. Understands and anticipates user needs. Ensures user satisfaction with application performance. Collaboration Works effectively and cooperatively with others; establishes and maintains good working relationships. Collaborates with IT and clinical teams. Shares knowledge and best practices. Participates in team meetings and projects. Attention to Detail Thoroughly reviews work for accuracy and completeness. Ensures configurations are precise and accurate. Reviews documentation for completeness. Monitors system performance for issues. Required Qualifications Epic Ambulatory Certification. Demonstrates a strong understanding of IT principles, software development, and system analysis, typically evidenced by a Bachelor's degree in Information Technology, Computer Science, or a related field. Possesses practical experience in healthcare IT environments and familiarity with Epic systems, generally shown through at least 3 years of relevant experience in healthcare IT or Epic systems. Relevant education and experience may be substituted as appropriate. Preferred Qualifications Project Management Professional (PMP) Certification. Master's degree in Information Technology, Computer Science, or a related field. Extensive experience with Epic Ambulatory applications, typically demonstrated by at least 5 years of relevant experience. Salary Range OPEN Working Conditions Standard office equipment Repetitive use of a keyboard May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. ---- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. ---- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. ---- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. ---- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ---- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. ---- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. ---- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF] ---- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Job Posting Title: Epic Ambulatory Application Analyst II * --- Hiring Department: Dell Medical School * --- All Applicants * --- Weekly Scheduled Hours: 40 * --- FLSA Status: Exempt * --- * --- Expected to Continue * --- Location: UT MAIN CAMPUS * --- Job Details: General Notes The Office of Information Technology at the Dell Medical School is seeking an Application Analyst II. Purpose This position will provide advanced functional and technical user support for clinical applications to ensure that the applications meet business needs. Additionally, the Application Analyst II will facilitate optimal application system setup of our Electronic Health Record (EHR), Patient Reported Outcomes (PRO) software, and other related clinical systems. Responsibilities * Provides education and training to designated application users including physicians and nurses. Generates reports and perform ongoing data analysis and data mining to assist stakeholders with decision support activities. * Troubleshoots reported issues to establish root cause and perform appropriate corrective actions. Documents solutions appropriately and transfer knowledge to team members sharing in the overall support of assigned applications. Performs ongoing system maintenance and operational support across assigned applications. * Works on project teams and follows defined project management methodology. Configures / Builds application functions to meet design specifications and desired workflows. Performs both unit and integrated testing on new application functions being introduced and adhere to established change control processes. * Works to continuously improve the quality of solutions and services delivered, bringing to the attention of IT Leadership noted improvement opportunities. Works to understand not only the application(s), but also the underlying clinical need that drives its use and evolution. * Other related duties as assigned. Required Qualifications * Bachelor's degree in Computer Science, MIS/CIS, Informatics or related field. * Experience implementing and supporting clinical applications in an Ambulatory environment, including hands-on work with EpicCare Ambulatory or other Epic outpatient modules, will consider certification from healthcare specific preparatory program in combination with work experience. * Experience implementing and supporting business and/or clinical IT solutions in a complex healthcare environment. * Must have demonstrated experience working with clinicians in a support and/or educational role. * Must possess problem-solving skills. * Must be a team player with excellent communication skills. * Able to exercise good judgment based on guiding principles and organizational policies/practices. * Strong analytical and problem-solving skills; strong knowledge of MS Office products; strong computing, analytical and organizational skills. Preferred Qualifications * At least two years' experience implementing, supporting, and training across all aspects of ambulatory information systems. * Direct experience with a variety of electronic medical records, preferably with Epic, Cerner, or Athena. * Experience with Epic EHR applications, particularly Epic Ambulatory, strongly preferred. * Some clinical experience. Salary Range $78,000+ depending on qualifications Working Conditions * May work around standard office conditions. Required Materials * Resume/CV * 3 work references with their contact information; at least one reference should be from a supervisor * Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. * --- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. * --- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. * --- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. * --- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. * --- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. * --- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. * --- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: * E-Verify Poster (English and Spanish) [PDF] * Right to Work Poster (English) [PDF] * Right to Work Poster (Spanish) [PDF] * --- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

As a Principal Application Systems Analyst in Enterprise Dev & Integration, you will serve as a technical architect and thought leader, guiding enterprise-level solutions that power secure data integration, workflow automation, and digital transformation across the institution. In this role, you will have the opportunity to architect and advance the ServiceNow platform, influence enterprise technology strategy, and support complex clinical and operational applications that directly impact MD Anderson's mission to end cancer. What's in it for you? * Comprehensive Benefits: MD Anderson offers paid medical benefits, generous PTO, and robust retirement plans designed to support your health, well-being, and long-term financial stability. * Technical Leadership Opportunities: Work as a platform architect, lead complex integrations, and design enterprise-grade solutions in a highly respected IT environment. * Professional Growth: Access to certifications, training, leadership development programs, and exposure to cutting-edge technologies and strategic initiatives. * Mission-Driven Impact: Your expertise helps sustain the systems that enable patient care, research excellence, and operational efficiency across one of the world's top cancer centers. * Collaborative & Inclusive Culture: Join a team that values innovation, partnership, mentorship, and continuous improvement. The deal candidate will have 7-10 years of IT experience and at least 5 years of Service Now experience. Summary The Principal Applications Systems Analyst provides technical leadership in application solution development, system integration, database design, and enterprise architecture. Serving as a technical or team lead, this position supports secure web-based data collection, integration, and reporting across complex multi-system environments. This role also functions as the technical architect for the ServiceNow platform, ensuring scalability, security, compliance, and alignment with institutional best practices. Major Work Activities Analysis & System Design * Design integration patterns for external systems using ServiceNow Integration Hub, SOAP, REST, and standard integration protocols. * Design and maintain overall platform architecture, including MID servers, discovery, event management, ITSM, ITOM, and SecOps modules. * Define platform management policies, including: * Development best practices * Upgrade/patching guidelines * Code quality standards * Release calendar management * Develop regression and testing strategies using tools such as ServiceNow Automated Testing Framework. * Establish data analytics and reporting strategies using native ServiceNow tools or external tools (e.g., Snow Mirror). Application/Systems Development & Support * Serve as a ServiceNow architect lead with experience in ITSM, ITOM, SecOps, or related modules. * Define integrations and data models supporting enterprise workflows. * Apply technical knowledge in Java, HTML, JavaScript, Web Services, LDAP/Active Directory, networking, and database administration. * Identify business objectives and develop outcome-focused technology roadmaps. * Work within Agile and ITIL frameworks to support enterprise development and operations. * Provide technical and architectural consultation to service leads. * Escalate platform issues related to capacity, compliance, or architecture to the Center of Excellence (CoE) engagement lead. Documentation * Track all platform development and administration activities, including: * Platform ticket resolution * Backlog implementation aligned with priorities * Resource provisioning for strategic initiatives * Maintaining platform health (performance, security) * Present architectural guidance for strategic initiatives such as upgrades, new modules, and custom solutions. Mentoring Others * Provide coaching, guidance, and oversight to ServiceNow developers and administrators. * Promote best practices in architecture, integration, and code quality across the team. Other Duties * Perform additional responsibilities as assigned. EDUCATION * Required: Bachelor's Degree * Preferred: Master's Degree Computer Science, Software Engineering, Management Information Systems, Healthcare Administration or related field. WORK EXPERIENCE * Required: 7 years In progressive software systems implementation and support, business systems process analysis and design, Epic software, or domain to include two years lead/supervisory experience * May substitute required education degree with additional years of equivalent experience on a one to one basis. * Preferred: 7-10 years of IT experience and at least 5 years of Service Now experience. Preferred Certification: ServiceNow Implementation Specialist in at least two of the following areas: CAD, CSA, ITSM, ITOM, ITBM or SecOps. Additionally working towards certified Master Architect or Certified Technical Architect roles is preferred. The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition. This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.************************************************************************************************ Additional Information * Requisition ID: 178228 * Employment Status: Full-Time * Employee Status: Regular * Work Week: Days * Minimum Salary: US Dollar (USD) 123,000 * Midpoint Salary: US Dollar (USD) 154,000 * Maximum Salary : US Dollar (USD) 185,000 * FLSA: exempt and not eligible for overtime pay * Fund Type: Hard * Work Location: Remote (within Texas only) * Pivotal Position: Yes * Referral Bonus Available?: Yes * Relocation Assistance Available?: Yes #LI-Remote