Universal Banker jobs at Mechanics Savings Bank - 179 jobs

* Role not eligible for sponsorship* RESPONSIBILITIES * Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. * Complete transaction processing timely, accurately, and in accordance with bank procedures * Project the bank's professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues. * Refer loan and deposit customers or prospects to subject matter experts * Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge. * Utilize product knowledge to assist customers and suggest products and services to meet their needs * Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations * Complete periodic in-branch communication and promotion activities specific to the office, if applicable. * Communicate recommendations for improved work flow and service to customers. * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks * Deliver a consistent, high level of service within our Serving More standards * Other duties as assigned COMPETENCIES * Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand and follow directions * Adaptable to change * Basic Computer Skills * Organizational Skills/Detail Oriented * Able to Multi-Task or Juggle Priorities * Ability to work as part of a team * Active listening skills with an ability to proactively identify and recommend products and services * Ability to work independently and handle basic customer issues EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School Diploma or Equivalent required 0-2 years prior cash handling, sales, or customer service experience preferred PHYSICAL REQUIREMENTS This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to fine count currency. SCHEDULE Operating hours are Monday through Friday 9:00am-5:00pm and Saturday 9:00am to 12:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and full-time. A minimum of 37.5 hours is required per week in order to maintain eligibility for full-time status. Generally, this position will require 37.5 - 40 hours per week.

* Role not eligible for sponsorship* RESPONSIBILITIES * Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. * Complete transaction processing timely, accurately, and in accordance with bank procedures * Project the bank's professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues. * Refer loan and deposit customers or prospects to subject matter experts * Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge. * Utilize product knowledge to assist customers and suggest products and services to meet their needs * Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations * Complete periodic in-branch communication and promotion activities specific to the office, if applicable. * Communicate recommendations for improved work flow and service to customers. * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks * Deliver a consistent, high level of service within our Serving More standards * Other duties as assigned COMPETENCIES * Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand and follow directions * Adaptable to change * Basic Computer Skills * Organizational Skills/Detail Oriented * Able to Multi-Task or Juggle Priorities * Ability to work as part of a team * Active listening skills with an ability to proactively identify and recommend products and services * Ability to work independently and handle basic customer issues EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School Diploma or Equivalent required 0-2 years prior cash handling, sales, or customer service experience preferred PHYSICAL REQUIREMENTS This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to find count currency. SCHEDULE Operating hours are Monday through Friday 8:00am - 5:00pm and Saturday 9:00am - 12:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and part-time. Generally, this position will require less than 30 hours per week.

Mechanics Bank is currently searching for a Utility Universal Banker to join our team at our Salinas Westridge Branch. Under general supervision, independently and accurately performs the full range of teller and new accounts transactions according to established procedures. Provides dual control support, delivers excellent customer service, and is responsible for the sales and servicing of all Bank products and services. Works with the sales team to achieve personal goals in the areas of deposit growth, business relationship growth and consumer relationship growth. The Utility is required to travel between temporary assignments at branch offices within a designated region. They are responsible for processing cash and non-cash transactions in accordance with company policy and procedures, providing superior customer service. What you will do: Performs routine teller transactions, new account transactions and works directly with customers. Responsible for maintaining and balancing a cash supply for transactions performed. Assists customers with account maintenance, online banking, mobile banking, and other complex account issues. Resolves concerns presented by customers. Effectively questions and listens to customers to gain a full understanding of both their new and existing financial circumstances and needs. Provides comprehensive deposit services to individuals, fiduciary, and small businesses in a Retail office. Promotes the full range of deposit products and services that best meets the customer's needs. Reviews customer transactions for red flags and fraudulent items. Maintains awareness of current criminal scams used against banking customers. Prevents customers from becoming victims of fraud. Refers customers to Branch Management and the proper department for issues that cannot be resolved at the teller line. Represents the Bank and its products and services with pride and enthusiasm. Utilizes sales techniques to uncover customer needs to present the bank's products and services. Provides additional information to customers regarding bank's special promotions. Receives small business loan applications and reviews loan packages for required documentation. Processes simple consumer loan packages and refers real estate secured consumer loans or complex business loans to business partner. Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, operational branch reports, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act/Anti-Money Laundering and regulatory compliance programs. Keeps a clean, organized work area and a professional appearance. Completes required compliance training in a timely manner. Participates in branch, Region, and Bank campaigns. Who you are: High School Diploma or GED required or equivalent combination of education and experience required. Approximately 80 - 90% travel is required, typically within a 50-mile radius. May exceed dependent upon territory. Mileage will be paid for travel between assignments. Notary license preferred Minimum of 2 years of banking experience in operations and sales required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently and collaborate effectively as a team member. Ability to make decisions using information available. Working knowledge of Bank deposit products and services. Working knowledge of Bank's consumer loan products. Basic knowledge of alternative Bank services and vendor provided products. Ability to persuade, including the value and benefits of using the Bank's services and products. Knowledge of applicable Bank policies and procedures. #LI-DNI Pay Range: $22.00 - $30.00 hourly Eligible for commission / incentive plans Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank's California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank's most reasonable and genuinely expected benefits offered for this position.

* Role not eligible for sponsorship* RESPONSIBILITIES * Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. * Complete transaction processing timely, accurately, and in accordance with bank procedures * Project the bank's professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues. * Refer loan and deposit customers or prospects to subject matter experts * Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge. * Utilize product knowledge to assist customers and suggest products and services to meet their needs * Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations * Complete periodic in-branch communication and promotion activities specific to the office, if applicable. * Communicate recommendations for improved work flow and service to customers. * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks * Deliver a consistent, high level of service within our Serving More standards * Other duties as assigned COMPETENCIES * Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand and follow directions * Adaptable to change * Basic Computer Skills * Organizational Skills/Detail Oriented * Able to Multi-Task or Juggle Priorities * Ability to work as part of a team * Active listening skills with an ability to proactively identify and recommend products and services * Ability to work independently and handle basic customer issues EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School Diploma or Equivalent required 0-2 years prior cash handling, sales, or customer service experience preferred PHYSICAL REQUIREMENTS This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to fine count currency. SCHEDULE Operating hours are Monday through Friday 9:00am-5:00pm and Saturday 9:00am to 12:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and full-time. A minimum of 37.5 hours is required per week in order to maintain eligibility for full-time status. Generally, this position will require 37.5 - 40 hours per week.

*Role not eligible for sponsorship* RESPONSIBILITIES Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. Complete transaction processing timely, accurately, and in accordance with bank procedures Project the bank's professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues. Refer loan and deposit customers or prospects to subject matter experts Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge. Utilize product knowledge to assist customers and suggest products and services to meet their needs Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations Complete periodic in-branch communication and promotion activities specific to the office, if applicable. Communicate recommendations for improved work flow and service to customers. Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Deliver a consistent, high level of service within our Serving More standards Other duties as assigned COMPETENCIES Interpersonal/Customer Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Organizational Skills/Detail Oriented Able to Multi-Task or Juggle Priorities Ability to work as part of a team Active listening skills with an ability to proactively identify and recommend products and services Ability to work independently and handle basic customer issues EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School Diploma or Equivalent required 0-2 years prior cash handling, sales, or customer service experience preferred PHYSICAL REQUIREMENTS This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to fine count currency. SCHEDULE Operating hours are Monday through Friday 9:00am-5:00pm and Saturday 9:00am-12:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and part-time. Generally, this position will require less than 30 hours per week.

* Role not eligible for sponsorship* RESPONSIBILITIES * Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. * Complete transaction processing timely, accurately, and in accordance with bank procedures * Project the bank's professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues. * Refer loan and deposit customers or prospects to subject matter experts * Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge. * Utilize product knowledge to assist customers and suggest products and services to meet their needs * Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations * Complete periodic in-branch communication and promotion activities specific to the office, if applicable. * Communicate recommendations for improved work flow and service to customers. * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks * Deliver a consistent, high level of service within our Serving More standards * Other duties as assigned COMPETENCIES * Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand and follow directions * Adaptable to change * Basic Computer Skills * Organizational Skills/Detail Oriented * Able to Multi-Task or Juggle Priorities * Ability to work as part of a team * Active listening skills with an ability to proactively identify and recommend products and services * Ability to work independently and handle basic customer issues EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School Diploma or Equivalent required 0-2 years prior cash handling, sales, or customer service experience preferred PHYSICAL REQUIREMENTS This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to fine count currency. SCHEDULE Operating hours are Monday through Friday 9:00am-5:00pm and Saturday 9:00am to 12:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and full-time. A minimum of 37.5 hours is required per week in order to maintain eligibility for full-time status. Generally, this position will require 37.5 - 40 hours per week.

* Role not eligible for sponsorship* RESPONSIBILITIES * Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. * Complete transaction processing timely, accurately, and in accordance with bank procedures * Project the bank's professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues. * Refer loan and deposit customers or prospects to subject matter experts * Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge. * Utilize product knowledge to assist customers and suggest products and services to meet their needs * Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations * Complete periodic in-branch communication and promotion activities specific to the office, if applicable. * Communicate recommendations for improved work flow and service to customers. * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks * Deliver a consistent, high level of service within our Serving More standards * Other duties as assigned COMPETENCIES * Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand and follow directions * Adaptable to change * Basic Computer Skills * Organizational Skills/Detail Oriented * Able to Multi-Task or Juggle Priorities * Ability to work as part of a team * Active listening skills with an ability to proactively identify and recommend products and services * Ability to work independently and handle basic customer issues EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School Diploma or Equivalent required 0-2 years prior cash handling, sales, or customer service experience preferred PHYSICAL REQUIREMENTS This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to find count currency. SCHEDULE Operating hours are Monday through Friday 9:00am - 5:00pm and Saturday 9:00am-12:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and part-time. Generally, this position will require less than 30 hours per week.

* Role not eligible for sponsorship* RESPONSIBILITIES * Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. * Complete transaction processing timely, accurately, and in accordance with bank procedures * Project the bank's professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues. * Refer loan and deposit customers or prospects to subject matter experts * Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge. * Utilize product knowledge to assist customers and suggest products and services to meet their needs * Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations * Complete periodic in-branch communication and promotion activities specific to the office, if applicable. * Communicate recommendations for improved work flow and service to customers. * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks * Deliver a consistent, high level of service within our Serving More standards * Other duties as assigned COMPETENCIES * Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand and follow directions * Adaptable to change * Basic Computer Skills * Organizational Skills/Detail Oriented * Able to Multi-Task or Juggle Priorities * Ability to work as part of a team * Active listening skills with an ability to proactively identify and recommend products and services * Ability to work independently and handle basic customer issues EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School Diploma or Equivalent required 0-2 years prior cash handling, sales, or customer service experience preferred PHYSICAL REQUIREMENTS This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to find count currency. SCHEDULE Operating hours are Monday through Friday 9:00am-6:00pm and Saturday 9:00am to 2:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and part-time. Generally, this position will require 30+ hours per week.

*Role not eligible for sponsorship* RESPONSIBILITIES Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. Complete transaction processing timely, accurately, and in accordance with bank procedures Project the bank's professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues. Refer loan and deposit customers or prospects to subject matter experts Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge. Utilize product knowledge to assist customers and suggest products and services to meet their needs Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations Complete periodic in-branch communication and promotion activities specific to the office, if applicable. Communicate recommendations for improved work flow and service to customers. Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Deliver a consistent, high level of service within our Serving More standards Other duties as assigned COMPETENCIES Interpersonal/Customer Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Organizational Skills/Detail Oriented Able to Multi-Task or Juggle Priorities Ability to work as part of a team Active listening skills with an ability to proactively identify and recommend products and services Ability to work independently and handle basic customer issues EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School Diploma or Equivalent required 0-2 years prior cash handling, sales, or customer service experience preferred PHYSICAL REQUIREMENTS This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to find count currency. SCHEDULE Operating hours are Monday through Friday 9:00am - 5:00pm and Saturday 9:00am-12:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and part-time. Generally, this position will require less than 30 hours per week.

*Role not eligible for sponsorship* RESPONSIBILITIES Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. Complete transaction processing timely, accurately, and in accordance with bank procedures Project the bank's professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues. Refer loan and deposit customers or prospects to subject matter experts Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge. Utilize product knowledge to assist customers and suggest products and services to meet their needs Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations Complete periodic in-branch communication and promotion activities specific to the office, if applicable. Communicate recommendations for improved work flow and service to customers. Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Deliver a consistent, high level of service within our Serving More standards Other duties as assigned COMPETENCIES Interpersonal/Customer Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Organizational Skills/Detail Oriented Able to Multi-Task or Juggle Priorities Ability to work as part of a team Active listening skills with an ability to proactively identify and recommend products and services Ability to work independently and handle basic customer issues EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School Diploma or Equivalent required 0-2 years prior cash handling, sales, or customer service experience preferred PHYSICAL REQUIREMENTS This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to find count currency. SCHEDULE Operating hours are Monday through Friday 9:00am-6:00pm and Saturday 9:00am to 2:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and part-time. Generally, this position will require 30+ hours per week.

*Role not eligible for sponsorship* RESPONSIBILITIES Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. Complete transaction processing timely, accurately, and in accordance with bank procedures Project the bank's professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues. Refer loan and deposit customers or prospects to subject matter experts Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge. Utilize product knowledge to assist customers and suggest products and services to meet their needs Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations Complete periodic in-branch communication and promotion activities specific to the office, if applicable. Communicate recommendations for improved work flow and service to customers. Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Deliver a consistent, high level of service within our Serving More standards Other duties as assigned COMPETENCIES Interpersonal/Customer Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Organizational Skills/Detail Oriented Able to Multi-Task or Juggle Priorities Ability to work as part of a team Active listening skills with an ability to proactively identify and recommend products and services Ability to work independently and handle basic customer issues EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School Diploma or Equivalent required 0-2 years prior cash handling, sales, or customer service experience preferred PHYSICAL REQUIREMENTS This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to find count currency. SCHEDULE Operating hours are Monday through Friday 9:00am - 5:00pm and Saturday 9:00am-12:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and full-time-time. A minimum of 37.5 hours per week is required in order to maintain eligibility for full-time status. Generally, this position will require 37.5 - 40 hours per week.

* Role not eligible for sponsorship* RESPONSIBILITIES * Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. * Complete transaction processing timely, accurately, and in accordance with bank procedures * Project the bank's professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues. * Refer loan and deposit customers or prospects to subject matter experts * Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge. * Utilize product knowledge to assist customers and suggest products and services to meet their needs * Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations * Complete periodic in-branch communication and promotion activities specific to the office, if applicable. * Communicate recommendations for improved work flow and service to customers. * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks * Deliver a consistent, high level of service within our Serving More standards * Other duties as assigned COMPETENCIES * Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand and follow directions * Adaptable to change * Basic Computer Skills * Organizational Skills/Detail Oriented * Able to Multi-Task or Juggle Priorities * Ability to work as part of a team * Active listening skills with an ability to proactively identify and recommend products and services * Ability to work independently and handle basic customer issues EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School Diploma or Equivalent required 0-2 years prior cash handling, sales, or customer service experience preferred PHYSICAL REQUIREMENTS This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to find count currency. SCHEDULE Operating hours are Monday through Friday 9:00am - 5:00pm and Saturday 9:00am-12:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and full-time-time. A minimum of 37.5 hours per week is required in order to maintain eligibility for full-time status. Generally, this position will require 37.5 - 40 hours per week.

*Role not eligible for sponsorship* RESPONSIBILITIES Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. Complete transaction processing timely, accurately, and in accordance with bank procedures Project the bank's professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues. Refer loan and deposit customers or prospects to subject matter experts Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge. Utilize product knowledge to assist customers and suggest products and services to meet their needs Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations Complete periodic in-branch communication and promotion activities specific to the office, if applicable. Communicate recommendations for improved work flow and service to customers. Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Deliver a consistent, high level of service within our Serving More standards Other duties as assigned COMPETENCIES Interpersonal/Customer Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Organizational Skills/Detail Oriented Able to Multi-Task or Juggle Priorities Ability to work as part of a team Active listening skills with an ability to proactively identify and recommend products and services Ability to work independently and handle basic customer issues EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School Diploma or Equivalent required 0-2 years prior cash handling, sales, or customer service experience preferred PHYSICAL REQUIREMENTS This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to find count currency. SCHEDULE Operating hours are Monday through Friday 9:00am-5:00pm and Saturday 9:00am to 12:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and part-time. Generally, this position will require less than 30 hours per week.

* Role not eligible for sponsorship* RESPONSIBILITIES * Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. * Complete transaction processing timely, accurately, and in accordance with bank procedures * Project the bank's professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues. * Refer loan and deposit customers or prospects to subject matter experts * Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge. * Utilize product knowledge to assist customers and suggest products and services to meet their needs * Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations * Complete periodic in-branch communication and promotion activities specific to the office, if applicable. * Communicate recommendations for improved work flow and service to customers. * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks * Deliver a consistent, high level of service within our Serving More standards * Other duties as assigned COMPETENCIES * Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand and follow directions * Adaptable to change * Basic Computer Skills * Organizational Skills/Detail Oriented * Able to Multi-Task or Juggle Priorities * Ability to work as part of a team * Active listening skills with an ability to proactively identify and recommend products and services * Ability to work independently and handle basic customer issues EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School Diploma or Equivalent required 0-2 years prior cash handling, sales, or customer service experience preferred PHYSICAL REQUIREMENTS This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to find count currency. SCHEDULE Operating hours are Monday through Friday 9:00am-5:00pm and Saturday 9:00am to 12:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and part-time. Generally, this position will require less than 30 hours per week.

* Role not eligible for sponsorship* RESPONSIBILITIES * Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. * Complete transaction processing timely, accurately, and in accordance with bank procedures * Project the bank's professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues. * Refer loan and deposit customers or prospects to subject matter experts * Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge. * Utilize product knowledge to assist customers and suggest products and services to meet their needs * Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations * Complete periodic in-branch communication and promotion activities specific to the office, if applicable. * Communicate recommendations for improved work flow and service to customers. * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks * Deliver a consistent, high level of service within our Serving More standards * Other duties as assigned COMPETENCIES * Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand and follow directions * Adaptable to change * Basic Computer Skills * Organizational Skills/Detail Oriented * Able to Multi-Task or Juggle Priorities * Ability to work as part of a team * Active listening skills with an ability to proactively identify and recommend products and services * Ability to work independently and handle basic customer issues EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School Diploma or Equivalent required 0-2 years prior cash handling, sales, or customer service experience preferred PHYSICAL REQUIREMENTS This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to find count currency. SCHEDULE Operating hours are Monday through Friday 9:00am - 5:00pm and Saturday 9:00am - 12:00pm. The expected number of Saturday shifts per month is 2-3. This position is hourly and part-time. Generally, this position will require less than 30 hours per week on average.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. * Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. * Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews. * Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed. * Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions. * Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L. * Provide guidance to CSRs with respect to the sales and referral process. * Promote customer satisfaction with a friendly, helpful demeanor and professionalism. * Act with confidence by answering customer questions and owning customer issues. * Maintain a position of trust and responsibility by keeping all business confidential. * Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. * Adhere to established policies and procedures while opening/servicing the full range of Retail products. * Participate in the consumer loan and bankcard process, owning sourced loans from application through closing. * Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager. * Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * College degree or work experience providing transferrable skills, or, combination of education and experience. * Experience in the financial industry preferred. * Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers. * Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information. * Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication. * Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions. * This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. WORKING CONDITIONS: * Normal office environment. * Extending viewing of computer screens. * This program will require the ability to travel within the affiliate for training as well as scheduling flexibility. * Travel outside of the affiliate will be required for various classroom training sessions. Personal Banker Associate I- Whitehall Bank Mart At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Whitehall, Ohio 43213 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

* Role not eligible for sponsorship* RESPONSIBILITIES * Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. * Complete transaction processing timely, accurately, and in accordance with bank procedures * Project the bank's professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues. * Refer loan and deposit customers or prospects to subject matter experts * Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge. * Utilize product knowledge to assist customers and suggest products and services to meet their needs * Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations * Complete periodic in-branch communication and promotion activities specific to the office, if applicable. * Communicate recommendations for improved work flow and service to customers. * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks * Deliver a consistent, high level of service within our Serving More standards * Other duties as assigned COMPETENCIES * Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand and follow directions * Adaptable to change * Basic Computer Skills * Organizational Skills/Detail Oriented * Able to Multi-Task or Juggle Priorities * Ability to work as part of a team * Active listening skills with an ability to proactively identify and recommend products and services * Ability to work independently and handle basic customer issues EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School Diploma or Equivalent required 0-2 years prior cash handling, sales, or customer service experience preferred PHYSICAL REQUIREMENTS This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to fine count currency. SCHEDULE Operating hours are Monday through Friday 9:00am-6:00pm and Saturday 9:00am-2:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and full-time. A minimum of 37.5 hours per week is required in order to maintain eligibility for full-time status. Generally, this position will require 37.5 - 40 hours per week.

* Role not eligible for sponsorship* RESPONSIBILITIES * Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. * Complete transaction processing timely, accurately, and in accordance with bank procedures * Project the bank's professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues. * Refer loan and deposit customers or prospects to subject matter experts * Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge. * Utilize product knowledge to assist customers and suggest products and services to meet their needs * Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations * Complete periodic in-branch communication and promotion activities specific to the office, if applicable. * Communicate recommendations for improved work flow and service to customers. * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks * Deliver a consistent, high level of service within our Serving More standards * Other duties as assigned COMPETENCIES * Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand and follow directions * Adaptable to change * Basic Computer Skills * Organizational Skills/Detail Oriented * Able to Multi-Task or Juggle Priorities * Ability to work as part of a team * Active listening skills with an ability to proactively identify and recommend products and services * Ability to work independently and handle basic customer issues EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School Diploma or Equivalent required 0-2 years prior cash handling, sales, or customer service experience preferred PHYSICAL REQUIREMENTS This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to fine count currency. SCHEDULE Operating hours are Monday through Friday 9:00am-5:00pm and Saturday 9:00am to 12:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and full-time. A minimum of 37.5 hours is required per week in order to maintain eligibility for full-time status. Generally, this position will require 37.5 - 40 hours per week.

* Role not eligible for sponsorship* RESPONSIBILITIES * Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. * Complete transaction processing timely, accurately, and in accordance with bank procedures * Project the bank's professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues. * Refer loan and deposit customers or prospects to subject matter experts * Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge. * Utilize product knowledge to assist customers and suggest products and services to meet their needs * Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations * Complete periodic in-branch communication and promotion activities specific to the office, if applicable. * Communicate recommendations for improved work flow and service to customers. * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks * Deliver a consistent, high level of service within our Serving More standards * Other duties as assigned COMPETENCIES * Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand and follow directions * Adaptable to change * Basic Computer Skills * Organizational Skills/Detail Oriented * Able to Multi-Task or Juggle Priorities * Ability to work as part of a team * Active listening skills with an ability to proactively identify and recommend products and services * Ability to work independently and handle basic customer issues EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School Diploma or Equivalent required 0-2 years prior cash handling, sales, or customer service experience preferred PHYSICAL REQUIREMENTS This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to fine count currency. SCHEDULE Operating hours are Monday through Friday 9:00am-5:00pm and Saturday 9:00am to 12:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and full-time. A minimum of 37.5 hours is required per week in order to maintain eligibility for full-time status. Generally, this position will require 37.5 - 40 hours per week.