medi USA jobs - 26 jobs

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! Join Our Team! We are excited to announce that we are hiring for a full-time hybrid position. Work in our office location on Tuesdays, Wednesdays, and Thursdays, and enjoy the flexibility of remote work on other days. Benefits included! Apply today to become a part of our dynamic team! Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program DEI&B Program Social Recognition Program Employee Engagement Opportunities CALM App 401k (with a matching program) / Roth IRA Company Discounts Payactiv/On-Demand Pay Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays General: The Ecommerce Marketing Operations Specialist performs day-to-day tasks necessary to support E-Commerce and Marketing Operations initiatives. Performs E-Commerce customer service and order fulfillment as needed; ensuring phone coverage and that customers receive the correct items in a timely fashion, including providing updated order status through fulfillment and delivery. Updates E-Commerce inventory items. Performs marketing operations functions and support of internal and external initiatives such as ensuring event asset requests are processed and completed accurately, fulfills internal MSC employee projects including requesting mail files from HR, support for JSM operations and working with the Marketing Director and vendors, and the MSC warehouse staff to complete projects. Works with the Marketing Director on prioritization of initiatives. Reports to: Director of Marketing & ECommerce Responsibilities and Duties: Ecommerce: Order fulfillment: Ensures customer orders are placed with various vendors and order status is updated as products are shipped, as needed. Supports the Lead E-commerce Specialist by fulfilling items that are only inventoried in Cleveland. Works with the MSC warehouse staff to fulfill these items. Catalog Management Add, remove, and maintain products in online catalog. Add, review, and modify product descriptions to ensure effective descriptions and unique content, including features and benefits. Ensure proper pictures are displayed and manufacturer hyperlinks are current. Customer Service support: Ensures phone coverage with the other members of the e-commerce team, checks voice mail, and returns customer calls to support order management, returns and questions about orders and products. Reporting support: Pulls new customer and inventory reports working with the other e-commerce team members to ensure reporting is accurate and timely. Marketing: Request fulfillment: Logs into the MSC ordering portal (Vorex) to check requests. Routes marketing requests to Marketing Director through the MSC ordering portal. Coordinates printing and shipping of approved marketing collateral for sales and other areas of organization to the printer vendor (that is not available on the POD site). Event asset fulfillment: Assist in shipping event materials and maintaining log to ensure timely delivery and return of show items including tabletop accessories, pop up signage and giveaways. MSC employee and customer project fulfillment: Internal and external marketing communications initiatives for MSC employees, JSM attendees/speakers and other fulfillment requests. Works with Marketing Director and VP of Sales, Marketing & Ecommerce to execute project fulfillment requests. Works with the MSC warehouse staff to execute project fulfillment requests. Serves as the MSC internal contact for envelopes and other items not on the POD portal. Other Responsibilities Assigned Qualifications: Education: High school diploma or equivalent. College degree from an accredited college or university preferred. Experience/Knowledge/Skills/Physical Requirements: 1-2 Years' experience providing superior customer service in a call center or tele-sales environment. Digital Marketing/E-Commerce customer service experience a plus. Analytically inclined, strong attention to detail, multi taking and computer skills Enthusiastic, Customer Focused Familiarity with basic knowledge and use of Microsoft Excel Social Media knowledge Work effectively in a fast-paced environment

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! Join Our Team! Apply today to become a part of our dynamic team! Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program Social Recognition Program Employee Engagement Opportunities CALM App 401k (with a matching program) / Roth IRA Company Discounts Payactiv/On-Demand Pay Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays Schedule: Full Time Mon-Fri plus on call rotation General: Responsible for ensuring that orders to be delivered are properly filled, staged and ready for delivery, and maintaining HME and warehouse in a clean and organized manner. Responsible for the delivery, set-up, patient education and pick up of DME equipment and pharmaceuticals to home care customers within a prescribed and assigned geographical area. Reports To: Distribution and Warehouse Manager or Supervisor Responsibilities and Duties: - Fulfills, stages, and QAs orders to be delivered in a timely manner according to routed schedule requirement. - Packages and labels outgoing UPS deliveries. - Maintains warehouse and work area in a neat and orderly manner. - Assists with other warehouse activities as needed. - Acts as point person between departments to assure prompt responses for customer inquiries regarding shipped orders or availability of stock items. - Acts as point person for warehouse development and organization. - Assist purchasing as needed. - Determines with the Dispatch Coordinator the best daily route of the manifest for delivery of orders and pickup of equipment and communicates with the Dispatch Coordinator on the completion of each stop. - Verifies and loads staged orders as prescribed on the work order for delivery, and unloads picked up equipment at completion of route. - Demonstrates timeliness, courtesy, sincerity, and patience when dealing with customers, providing customer orientation, instructing on the proper use of equipment, and working with customers to solve a variety of problems. - Completes delivery and pickup paperwork promptly and accurately, returning paperwork to the appropriate facility personnel. Qualifications: Education: Graduate of an accredited high school or GED equivalent. Experience/Knowledge/Skills/Physical Requirements: Experience with HME delivery experience a plus Be at least 21 years of age with an excellent driving record. Excellent communication and customer relation skills. Excellent interpersonal and organizational skills (a team player). Clean and neat in personal appearance. Good physical condition with ability to lift up to 100 pounds. Must pass the HPE (Human Performance Evaluation) test.

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! Join Our Team! We are excited to announce that we are hiring for a full-time hybrid position. Work in our office location on Tuesdays, Wednesdays, and Thursdays, and enjoy the flexibility of remote work on other days. Benefits included! Apply today to become a part of our dynamic team! Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program DEI&B Program Social Recognition Program Employee Engagement Opportunities CALM App 401k (with a matching program) / Roth IRA Company Discounts Payactiv/On-Demand Pay Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays The Sales Support Representative is r esponsible for assisting the Business Development Team in growing our focus products and building strong relationships with identified key accounts. Responsibilities and Duties: Support the Business Development Team in servicing various key accounts by collecting and submitting the required documentation for pending patient orders. Conduct care calls to patients post set up to ensure they are satisfied with their support. Run reporting for key accounts to provide order status updates. Be accessible for assigned key accounts to help work through any patient care challenges. Be accessible for patients referred by key accounts who need issue resolution. Learn and understand the required information and documentation that is needed in order to proceed with a patient's orders. Support potential key accounts to help grow them into key accounts. Work with referral source staff to ensure documentation is obtained, complete and accurate. Work within EMR systems to obtain needed documentation to complete orders. Review cancelled orders and identify opportunities to recover and complete orders. Review documentation for completeness and accuracy prior to submission. Submit documentation to Customer Service Department for processing in a timely manner. Perform other related duties as directed. Qualifications: Education: Graduate of an accredited high school or GED equivalent. Experience/Knowledge/Skills/Physical Requirements: Minimum of 1 year of progressively responsible customer service or sales experience Ability to work with excel. Excellent skill set in communication and customer relations. Detail oriented with excellent interpersonal and organizational skills. Ability to work autonomously. Previous experience in referral intake and/or medical billing is preferred.

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! Join Our Team! We are excited to announce that we are hiring for a full-time hybrid position. Work in our office location on Tuesdays, Wednesdays, and Thursdays, and enjoy the flexibility of remote work on other days. Benefits included! Apply today to become a part of our dynamic team! Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program Social Recognition Program Employee Engagement Opportunities CALM App 401k (with a matching program) / Roth IRA Company Discounts Payactiv/On-Demand Pay Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays Case Management Contact Center Specialist are responsible for incoming phone inquiries related to Respiratory, Durable Medical Equipment and Re-Supplies, working to ensure excellent customer service. Responsibilities and Duties: Manage high volume of inbound calls in a timely manner. Follow call center “scripts” when managing different topics. Identify customers' needs, clarify, and confirm information, research the issue, and provide solutions. Verify insurance coverage. Utilize listening skills to ensure patients' needs or concerns regarding their equipment or services are addressed timely. Ensure that all customer requests are managed accurately and effectively. Input patient information and orders into the system, as necessary. Collect method of payment when applicable based on equipment and insurance guidelines required by MSC protocol. Excellent communication skills to interact with customers over the phone and provide support. Ability to accurately document patient and referral interactions, inducing issue descriptions, resolutions, and follow-up actions taken. Responsible for meeting personal and team qualitative and quantitative targets. Knowledge of privacy and data protection regulations, such as the Health Insurance Portability and Accountability Act (HIPAA) Ability to work effectively as part of a team, collaborating with other contact center specialists, technicians, and healthcare professionals. Strong organizational skills to manage multiple customers' enquiries and manage tasks simultaneously. Perform other duties as assigned. Qualifications: Education: Graduate of an accredited High School Requirements and Skills: Minimum of 1 year of progressively responsible customer service experience preferred. Customer oriented with excellent oral and written communication skills. Pleasant personality with excellent phone and interpersonal and organizational skills. Ability to prioritize and manage time effectively. Initiative-taking, Collaborator Build sustainable relationships and engage customers by taking the extra mile. Works well independently and in a demanding environment

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! We are hiring: FULL TIME WITH BENEFITS! APPLY TODAY in the Columbus/Marion OH. Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program Social Recognition Program Employee Engagement Opportunities CALM App 401k (with a matching program) / Roth IRA Company Discounts Payactiv/On-Demand Pay Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays Certified Orthotist Prosthetist treats and provides care to patients with disabling conditions of limbs and spine, amputations, and congenital deformities by planning fabrication of, writing specifications for, by fitting and preparing orthopedic braces and prosthetic limbs under guidance of and in consultation with physician. Evaluates and treats patients in accordance with current treatment techniques and protocols established by the Director. Responsibilities and Duties: Review/formulate medical records, examine patients, evaluate and document functional loss and orthotic and/or prosthetic needs of patients; formulate orthotic patient prescriptions for optimal management of upper and lower limb orthotic anomalies, both congenital and acquired, in collaboration with physicians. Formulate prosthetic patient prescriptions for optimal management of upper and lower limb amputations, both congenital and acquired, in collaboration with physicians Supervise the fabrication of orthotic and prosthetic devices and appliances to ensure that design and materials used meet patient needs and department standards, evaluate fit on patient to ensure proper fit, function, cosmesis and workmanship Post materials used, cost and other pertinent information including nomenclature and cost to orthotic/prosthetic records to ensure accurate patient charges. Instruct patients on the limitations and proper use of orthotic devices and appliances; instruct patients regarding maintenance, storing and cleaning of devices and appliances Consult with physicians, nurses, and physical therapists and vocational rehabilitation counselors regarding orthotic patient's needs. Conduct orthotic and prosthetic clinics for local organizations; participate in orthopedic clinics and continuing education courses. Establish prosthetic clinics to include treatment teams on patient progress and techniques. Oversee orthotic fitters and technicians and liaisons, as needed Perform on-call duties as assigned and scheduled Other duties as assigned Work Environment Possible exposure to contagious diseases, communicable diseases, or blood-borne pathogens. May work in homes, community, schools, job sites, clinics or in a normal patient care environment in an acute hospital setting. Possess current unrestricted driver's license, automobile insurance, and available automobile. Driving distances within service area from office. The noise level in the work environment is usually moderate. Qualifications: Experience/Knowledge/Skills/Physical Requirements: Certified Orthotist Prosthetist by ABC or BOCO may also be board eligible from bachelor or master's program. Employee must be eligible to be credentialed and hold privileges with all local hospitals Experienced in Microsoft Office and Windows based computer applications Strong verbal and written communication skills Presents a strong professional appearance Ability to perform multiple and adverse tasks simultaneously Highly organized and self-motivated Employee must have normal or correctible range of hearing and eyesight Manual dexterity required to operate orthotic construction equipment Frequent bending, stooping and lifting and reaching required

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! Join Our Team! We are excited to announce that we are hiring for a full-time hybrid position. Work in our office location on Tuesdays, Wednesdays, and Thursdays, and enjoy the flexibility of remote work on other days. Benefits included! Apply today to become a part of our dynamic team! Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program DEI&B Program Social Recognition Program Employee Engagement Opportunities CALM App 401k (with a matching program) / Roth IRA Company Discounts Payactiv/On-Demand Pay Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays The Vice President of Sales and Marketing will provide leadership and coordination of company sales and marketing functions. Develop and implement sales and marketing strategy. Monitor and analyze sales and marketing activity against goals. Responsibilities and Duties: Builds relationships and partnerships with key collaborators in markets (Insurance Companies, Hospital Systems, Accountable Care Organizations) Identifies potential strategic partners, alliances and relationships to expand core product lines or bring new product lines to the organization. Serves as leader in developing new business and strategic partnerships Develops and recommends positioning and marketing strategy to produce highest possible long-term market share. Identifies sales opportunities in new markets and new business lines Develops and implements comprehensive marketing strategy (Market Opportunity, Differentiation, Positioning, etc.) Monitors competitor sales and marketing activities. Forecasts and manages sales goals in each market to meet or exceed company sales growth objectives Develops and manages all company marketing and communications Creates innovative and effective ways for Territory Managers and Inside Sales Representatives to grow sales Directs and coordinates company sales and marketing functions. Researches and develops strategies and plans which identify marketing opportunities, direct marketing, and new project development. Analyzes and evaluates the effectiveness of sales, methods, costs, and results. Directly manages major and critical developing referral sources and coordinate the management of all other accounts. Establishes and implements short- and long-range goals, objectives, policies, and operating procedures. Represents the company at various community and/or business meetings to promote the company. Other duties as assigned. Qualifications: Education: College Graduate-Master's degree in sales, marketing or business administration preferred. Experience/Knowledge/Skills/Physical Requirements: Minimum of five (5) years of progressive management experience. Experience in strategic planning and execution Knowledge of contracting, negotiating, and change management Knowledge of structuring sales quota goals and revenue expectations Experience in planning marketing strategies, advertising campaigns, and successful public relations efforts Work requires professional written and verbal communication and interpersonal skills Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Travel up to 50% of the time

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! Join Our Team! Apply today to become a part of our dynamic team! Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program Social Recognition Program Employee Engagement Opportunities CALM App 401k (with a matching program) / Roth IRA Company Discounts Payactiv/On-Demand Pay Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays Schedule: Full Time Mon-Fri plus on call rotation Medical Equipment Technicians are responsible for the delivery, set-up, patient education and pick up of DME equipment and pharmaceuticals to home care customers within a prescribed and assigned geographical area. The Medical Equipment Technician will make deliveries within the surrounding area. Responsibilities and Duties: Determines with the Dispatch Coordinator the best daily route of the manifest for delivery of orders and pickup of equipment, and communicates with the Dispatch Coordinator on the completion of each stop. Verifies and loads staged orders as prescribed on the work order for delivery, and unloads picked up equipment at completion of route. Demonstrates timeliness, courtesy, sincerity, and patience when dealing with customers, providing customer orientation, instructing on the proper use of equipment, and working with customers to solve a variety of problems. Completes delivery and pickup paperwork promptly and accurately, returning paperwork to the appropriate facility personnel. Performs daily maintenance on assigned vehicle. Participates in on-call rotation as scheduled Performs other duties as assigned. Qualifications: Education: Graduate of an accredited high school or GED equivalence. Experience/Knowledge/Skills/Physical Requirements: Experience with HME delivery experience a plus Be at least 21 years of age with an excellent driving records Excellent communication and customer relation skills. Excellent interpersonal and organizational skills (a team player). Clean and neat in personal appearance. Good physical condition with ability to lift 100 pounds. Must pass the HPE (Human Performance Evaluation) test.

Cook Reports to: Dining Services Supervisor/Executive Chef Part Time, 6:00am - 2:30pm, up to 4 days per week, weekend availability required. Qualifications Experienced as a cook in health care desirable, preferably long-term care. Completion of food service sanitation course or in-services desirable. Ability to follow oral and written directions. Essential Functions 1. Handle and prepare food. 2. Prepare food, which is palatable and appetizing in appearance. 3. Follow oral and written directions. 4. Follow written menus and recipes. 5. Understand therapeutic diets. 6. Prepare food items in accordance with therapeutic diets. 7. Responsible for avoiding food waste. 8. Assume responsibility for meeting meal schedules. 9. Responsible for use and care of food service equipment. 10. Work cooperatively with food service staff and other departments. 11. Attend in-service training programs for Dining Services staff members. 12. Observe infection control procedures. 13. Observe all facility safety policies and procedures. 14. Maintain required records for substitutes, food temperatures and cooler temperatures. 15. Relate to residents, families and other staff in a friendly, courteous and helpful manner. 16. Come to work as scheduled and consistently demonstrate dependability and punctuality. 17. Accept assigned duties in a cooperative manner. 18. Assume accountability for data contained in the Staff Handbook. 19. Assume responsibility of supervisor when Dining Services Supervisor and Director are not present. 20. Perform simple arithmetic and units of measurement conversions used in food preparation. 21. Understand and comply with the Corporate Compliance Program. 22. Know, understand and exemplify the Mission and Values of Jennings: Respect, Hospitality, Community, Discovery of Potential and Celebration of Life. 23. Perform other related duties as directed by the supervisor.

Job Description LPN - Neighborhood Coordinator Part Time 7:00pm-7:00am **Starting Pay Rate up to $30/hour** ???? Care with Purpose. Work with Passion. ???? At Jennings, we believe healthcare is more than a job, it's calling. Every day, our team provides compassionate care with purpose, ensuring our residents, patients, and families receive the very best support. Now, we're looking for dedicated professionals who want to grow with us and make a lasting impact. ???? Whether you're just starting your healthcare journey or are a seasoned professional, you'll find a place here where your skills are valued, your ideas are heard, and your contributions make a real difference. ????️ ⚕️ We're Hiring: LPN Status: Part Time Shift: Nights (7:00- 7:00am) ✨ Why Work with Us? Competitive pay & comprehensive benefits Flexible schedules to support work-life balance Professional development & advancement opportunities A supportive, team-centered culture The reward of knowing your work truly matters Requirements for an LPN - Neighborhood Coordinator: Licensed Practical Nurse in the State of Ohio and NAPNES certified 2 yrs experience preferred. Experience in Assisted Living preferred. Must have good clinical skills and be self-directed and conscientious. Must relate well to residents and staff. Responsibilities for an LPN - Neighborhood Coordinator: Supervise and evaluate all care and activities provided within the Resident neighborhood and initiate corrective action as appropriate. Communicates staff observations to nursing supervisor. Identify special nursing problems and emergency situations quickly and initiate immediate "lifesaving" measures in the absence of a physician. Administer medications and treatments per physician's order and accurately record medications and treatments as administered. Document resident care provided and resident's response or lack of response to treatment provided following proper documentation procedures; notes are complete, accurate, and written legibly; charts weekly wound descriptions, incidental notes, monthly summaries, 24-hour notes. Jennings offers: Shift Differential for 2nd and 3rd shift Health Insurance Plans, medical coverage Dental Insurance Vision, Life, AD&D, Short Term Disability, Critical Illness, and Accident Insurance Flexible Spending Account Retirement Savings Program (403B) Onsite child care provided through Marymount at Jennings Child Care. Superwell Programs to support fitness and overall health and wellbeing. Smartchoice Patient Outreach Program, GoodRX, and Nurseline. Tuition Assistance Faith based, mission driven organization. Daily/Weekly Pay with PayActive Sparkling clean beautiful environment About Jennings Delivering quality care with joy & compassion since 1942, Jennings provides choices as unique as each individual: from a variety of Senior Care options, Rehabilitation Services and Child Care! Recognized as an Employer of Choice for over a decade! Garfield Heights: This centrally located campus, offers choices from independent living residences to long-term care. We also provide community-based services such as adult day services, child and infant care, short-term skilled nursing and rehabilitation, home care and hospice.

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! Join Our Team! We are excited to announce that we are hiring for a full-time hybrid position. Work in our office location on Tuesdays, Wednesdays, and Thursdays, and enjoy the flexibility of remote work on other days. Benefits included! Apply today to become a part of our dynamic team! Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program Social Recognition Program Employee Engagement Opportunities CALM App 401k (with a matching program) / Roth IRA Company Discounts Payactiv/On-Demand Pay Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays General: Responsible for processing and qualification of new orders related to Respiratory and Durable Medical Equipment, to ensure orders are qualified to submit clean billable claims and provide excellent customer care. Responsibilities and Duties: Manage high volume of same day urgent orders. Review all inbound documents received. Make outbound calls to physician offices and hospitals to request pending documentation necessary for qualification. Verify patient demographic information. Confirm and validate insurance coverage. Review benefits for patients and/or their families. Collect method of payment when applicable based on equipment and insurance guidelines required by MSC protocol. Excellent communication skills to interact with customers over the phone and provide support. Ability to accurately document patient and referral interactions, inducing issue descriptions, resolutions, and follow-up actions taken. Responsible for meeting personal and team qualitative and quantitative targets. Consistently utilize Medical Service Company's designated tools developed for this position. Knowledge of privacy and data protection regulations, such as the Health Insurance Portability and Accountability Act (HIPAA) Ability to work effectively as part of a team, collaborating with other contact center specialists, technicians, and healthcare professionals. Schedule Deliveries. Generate and review medical necessity forms to ensure compliance and enter for billing purposes. Strong organizational skills to manage multiple customers' enquiries and manage tasks simultaneously. Perform other duties as assigned. Qualifications: Education: Graduate of an accredited high school. Experience/Knowledge/Skills/Physical Requirements: Minimum of 1 year of progressively responsible customer service experience preferred. Customer oriented with excellent oral and written communication skills. Pleasant personality with excellent phone and interpersonal and organizational skills (a team player) Ability to organize and coordinate multiple tasks. Build sustainable relationships and engage customers by taking the extra mile. Self-Starter Works well independently

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! We are hiring: FULL TIME WITH BENEFITS! APPLY TODAY! Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program Social Recognition Program Employee Engagement Opportunities CALM App 401k (with a matching program) / Roth IRA Company Discounts Payactiv/On-Demand Pay Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays The Orthotic Category Manager is responsible for overseeing the strategy, performance, and growth of the orthotics product category. This role drives growth and profitability within the product category by developing and executing sales strategies, managing vendor partnerships and expanding market share. The Category Manager analyzes market trends, identifies new opportunities, and delivers competitive solutions that support both the business objectives and the patient's needs. Responsibilities and Duties: Drives revenue growth within the orthotics category by developing and executing targeted sales strategies. Identifies new business opportunities and market trends to enhance competitive advantages. Ensures the orthotics category aligns with the overall organizational sales strategies and business objectives. Monitors key performance metrics including sales, productivity, customer experience, referral source response, etc., and takes action to ensure the Orthotics Program meets or exceeds all performance expectations. Ensures Program compliance with all Company policies and standard operating procedures. Create an engaging environment where employees thrive, and patients receive the highest quality experience. Monitors and manages program expenses and takes steps to ensure costs are within budget. Address information and service needs by interfacing with MSC department leaders (operations, business development, clinical, revenue cycle, compliance, information technologies, human resources, etc.). Establishes and achieves customer service excellence. Other duties as assigned. Work Environment Possible exposure to contagious diseases, communicable diseases, or blood-borne pathogens. May work in homes, community, schools, job sites, clinics or in a normal patient care environment in an acute hospital setting. Qualifications: Education: Degree in healthcare management, or related field of study; or equivalent combination of education & experience Experience/Knowledge/Skills/Physical Requirements: Proven track record of 3 years' experience in sales, business development, or category project management, preferably in orthotics. Demonstrated understanding of Orthotics and Prosthetics revenue cycle procedures, payer regulation, compliance, and CMS guidelines. Customer oriented with strong communication and mentoring skills, including interpersonal communication in a group and one-on-one setting. Organizational skills required: TEAM player with optimistic outlook. Ability to develop, organize and coordinate workflow. Extensive computer (Microsoft), presentation and educational development experience. Possess current unrestricted driver license, automobile insurance, and available automobile. Must be able to perform extensive driving as required for the position.

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! Join Our Team! Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program Social Recognition Program Employee Engagement Opportunities CALM App 401k (with a matching program) / Roth IRA Company Discounts Payactiv/On-Demand Pay Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays Position Overview: Responsible for assessment of customer respiratory needs and the selection, instruction, and troubleshooting of appropriate equipment and/or services provided to meet those needs. Reports To: Director or HUB Manager Responsibilities & Duties: Documents the order for respiratory equipment and/or services from the referral source, physician, customer, family member, or caregiver. Collects additional information and/or authorization if referral is from other than the physician. Assesses the need of the customer and the best choice of equipment and/or services to meet those needs, involving the customer, family, and/or caregiver in the selection process. Acts as a liaison between the company and the customer, family, caregiver, physician and other health care agencies and staff on the case. Instructs customer in the proper use and care of the equipment according to the written policies and procedures for that equipment. Educates oxygen patients on their disease process and purpose/benefit of oxygen therapy as part of their treatment to help improve compliance to physician orders. Communicates with the customer's physician on changes in the customer's condition and/or needs and carries out adjustment to the customer's Plan of Care/Treatment. Completes customer accounts paperwork, including Plan of Care/Treatment, Equipment Contact forms and assessments, and discharge plans for respiratory customers as needed per policy. Qualifications: Education: Proof of a current Respiratory Therapist license, in good standing, in the State local to the requisition. Must hold and maintain current NBRC (National Board for Respiratory Care) credential(s) as required for the position. Experience/Knowledge/Skills/Physical Requirements: Have a willingness to obtain additional state licensure as requested. Thorough knowledge and skill related to respiratory care field. Ability to understand respiratory implications of industry change. Excellent communication (orally and in writing), telephone and customer relation skills. Detail oriented with excellent interpersonal and organizational skills (a team player). Normal office/clerical motor skills in addition to extensive computer and telephone usage Driving could be required. Must possess a valid driver's license.

Job Description Garfield Heights is currently seeking an RN Nursing Supervisor * Part time Day Shift 7:00am- 3:30pm Weekends only Part Time Evening (3:00pm- 11:30Pm) Jennings | Life as It Should Be ???? Care with Purpose. Work with Passion. ???? At Jennings, we believe healthcare is more than a job, it's calling. Every day, our team provides compassionate care with purpose, ensuring our residents, patients, and families receive the very best support. Now, we're looking for dedicated professionals who want to grow with us and make a lasting impact. ???? Whether you're just starting your healthcare journey or are a seasoned professional, you'll find a place here where your skills are valued, your ideas are heard, and your contributions make a real difference. ????️ ⚕️ We're Hiring: Nursing Supervisor Status: Full Time, Part Time Shift: Day (6:30am- 2:30pm), Evening (2:30pm- 10:30pm) ✨ Why Work with Us? Competitive pay & comprehensive benefits Flexible schedules to support work-life balance Professional development & advancement opportunities A supportive, team-centered culture The reward of knowing your work truly matters Qualification for RN - Nursing Supervisor Register Nurse with a current Ohio license. Experience in a hospital or nursing home in a leadership position desired. The ability to make accurate nursing assessments and decisions and good clinical skills; good leadership and management skills; maturity and the ability to work under pressure. Requirements Follow Resident's Rights policies at all times; interprets policies to staff, residents, families and physicians and ensures their implementation. Notify physician, when necessary, of changes in residents' conditions, weight changes, medication errors, medication not available, abnormal lab and X-ray results and any other information as necessary. Investigate and follow up incident reports and take corrective action when appropriate. Administer PRN medications, IV medications, TPN, and other treatments. Consistently work cooperatively with residents, nursing staff, Physicians, families, consultant personnel, community agencies and ancillary Service providers. Receive medication delivery from pharmacy, check all drugs received and documents proof of me. Accept and document physician's orders and order medication as needed according to facility procedures. Dictations received. Assist/ Prepare nursing assistant assignments as well as coordinate staff schedule for 1st and 2nd shift nurses and nursing assistants. Record staff call-offs and re-assign staff or cover shortages with facility staff. Supervise and evaluate all direct resident care and initiate corrective action as necessary. Benefits offered by Jennings: Shift Differential for 2nd and 3rd shift!!! Health Insurance Plans, medical coverage with MMO Dental Insurance through Delta Dental Vision, Life, AD&D, Short Term Disability, Critical Illness, and Accident Insurance Flexible Spending Account Retirement Savings Program (403B) Superwell Programs to support fitness and overall health and wellbeing. Smartchoice Patient Outreach Program, GoodRX, and Nurseline Bonus Opportunities! Tuition Assistance Flexible Scheduling Options Faith based, mission driven organization. Values of Respect, Compassion, Discovery of Potential, Celebration of Life and Community Daily/Weekly Pay with PayActive Sparkling clean beautiful environment. About Jennings Delivering quality care with joy & compassion since 1942, Jennings provides choices as unique as each individual: from a variety of Senior Care options, Rehabilitation Services and Child Care! Recognized as an Employer of Choice for over a decade! Garfield Heights: This centrally located campus, offers choices from independent living residences to long-term care. We also provide community-based services such as adult day services, child and infant care, short-term skilled nursing and rehabilitation, home care and hospice.

Culinary Service Assistant Department: Culinary Reports to: Culinary Services Director Full Time and Part time positions available, all staff are required to work every other weekend and holiday Hours available: 7a-3:30pm and 11a-7:30pm Position Description Performs a variety of tasks to assure residents receive timely, attractive, high quality, satisfying food and snacks. Essential Functions 1. Follow oral directions. 2. Follow written directions 3. Set up trays and tables 4. Serve in dining room 5. Serve on tray line 6. Serve trays 7. Bus trays 8. Pour and cover beverages 9. Assisting in preparing and covering food 10. Clean work area 11. Assist in proper care and use of kitchen equipment 12. Attend in-service training programs for Food Service/Culinary staff 13. Work in other Hospitality areas, such as Housekeeping and Laundry, when called upon to do so 14. Observe infection control procedures related to the Culinary/Dining Services Department 15. Follow Residents' Rights policies at all times 16. Understand therapeutic diets 17. Follow facility safety programs 18. Come to work as scheduled and consistently demonstrate dependability and punctuality 19. Accept assigned duties in a cooperative manner 20. Assume accountability for data contained in the Staff Handbook 21. Relate to residents, families, and staff in a friendly, courteous and helpful manner 22. Meet meal schedules 23. Understand and comply with the Corporate Compliance Program 24. Know, understand and exemplify the Mission and Values of Jennings: Respect, Compassion, Community, Discovery of Potential and Celebration of Life. 25. Perform other related duties as assigned by supervisor.

Job Description Spa Specialist - STNA's * Full Time 6:30a-2;30p & Full Time 2:30pm-1030pm Jennings | Life as It Should Be ???? Care with Purpose. Work with Passion. ???? At Jennings, we believe healthcare is more than a job, it's calling. Every day, our team provides compassionate care with purpose, ensuring our residents, patients, and families receive the very best support. Now, we're looking for dedicated professionals who want to grow with us and make a lasting impact. ???? Whether you're just starting your healthcare journey or are a seasoned professional, you'll find a place here where your skills are valued, your ideas are heard, and your contributions make a real difference. ????️ ⚕️ We're Hiring: STNA Status: Full Time, Part Time Shift: Day (6:30am- 2:30pm), Evening (2:30pm- 10:30pm) ✨ Why Work with Us? Professional development & advancement opportunities A supportive, team-centered culture The reward of knowing your work truly matters Qualifications Completion of a State Approved 75-hour Nurse Aid Training Program within 4 months prior to starting date; passing grade on the State Competency examination; good standing on the Nurse Aide Registry. Basic reading, writing, and arithmetic skills; mature and compassionate personality. Current/valid STNA certificate in Ohio Additional Requirements A. Specialty Functions Ability to organize daily bathing schedule according to assignment sheet. Ability to assist resident with bath/shower, including nails, hair, oral hygiene, shaving, dressing and undressing following Universal Precautions. Ability to care for residents hearing aide, glasses, or any other assistive devices. Ability to complete residents Bath/Shower Skin Observation Report on one bath day per week. Ability to moisturize resident's skin; and apply deodorant. Ability to collect and bag soiled linen and clothing in appropriate receptacle. Stores clean linen. Places laundry in designated place. Ability to obtain and record weekly and monthly resident weights. Ability to maintain confidentiality of necessary information. Ability to complete STNA functions when Spa Specialist duties are completed as designated by Charge Nurse and/or Nurse Manager. B. Additional Functions Ability to identify special resident problems, incidents, and or change in resident's condition and report problems, incidents, and changes and when appropriate document such information Ability to review Activities of Daily Living Directives and provide care to residents assigned as outlined Ability to complete tub baths, showers or bed baths; ability to operate whirlpool bath. Ability to accept assigned duties in a cooperative manner. Benefits offered by Jennings: 2nd and 3rd shift differential!!!! Health Insurance Plans, medical coverage with MMO Dental Insurance through Delta Dental Vision, Life, AD&D, Short Term Disability, Critical Illness, and Accident Insurance Flexible Spending Account Retirement Savings Program (403B) Superwell Programs to support fitness and overall health and well being Smartchoice Patient Outreach Program, GoodRX, and Nurseline Bonus Opportunities! Tuition Assistance Flexible Scheduling Options Faith based, mission driven organization. Values of Respect, Compassion, Discovery of Potential, Celebration of Life and Community Daily/Weekly Pay with PayActive Sparkling clean beautiful environment. ???? Apply today and Care with Purpose! ???? ******************** About Jennings Delivering quality care with joy & compassion since 1942, Jennings provides choices as unique as each individual: from a variety of Senior Care options, Rehabilitation Services and Child Care! Recognized as an Employer of Choice for over a decade! Garfield Heights: This centrally located campus, offers choices from independent living residences to long-term care. We also provide community-based services such as adult day services, child and infant care, short-term skilled nursing and rehabilitation, home care and hospice.

Job Description Care Partner - STNA's 1st Shift * Fulltime: 6:30a-2:30p *Part Time: 6:30a-2:30p Jennings | Life As It Should Be ???? Care with Purpose. Work with Passion. ???? At Jennings, we believe healthcare is more than a job, it's a calling. Every day, our team provides compassionate care with purpose, ensuring our residents, patients, and families receive the very best support. Now, we're looking for dedicated professionals who want to grow with us and make a lasting impact. ???? Whether you're just starting your healthcare journey or are a seasoned professional, you'll find a place here where your skills are valued, your ideas are heard, and your contributions make a real difference. ????️ ⚕️ We're Hiring: STNA Status: Full Time and Part Time Shift: Day (6:30a-2:30p) ✨ Why Work with Us? Competitive pay & comprehensive benefits Flexible schedules to support work-life balance Professional development & advancement opportunities A supportive, team-centered culture The reward of knowing your work truly matters Requirements for a STNA: Completion of a State Approved 75-hour Nurse Aide Training Program within 4 months prior to starting date. Current/valid STNA certificate in Ohio Additional Requirements Must be emotionally mature and demonstrate sound judgment, be flexible, patient, caring, and have a sense of humor. Must be reliable and responsible and have good communication skills and demonstrate sensitivity to, empathy for, and an interest in older adults and those with cognitive impairments. Ability to identify special resident problems and/or change in resident's condition and report to the Neighborhood Coordinator. Ability to provide direct resident care as assigned. Ability to perform other related duties as directed by the Neighborhood Coordinator. Ability to know, understand and exemplify the Mission Values of Jennings: Respect, Hospitality, Community, Discovery of Potential and Celebration of Life Completion of a State Approved 75-hour Nurse Aide Training Program; passing grade on the State Competency examination; good standing on the Nurse Aide Registry. Must have the ability to read, write, and carry out instructions. Must be physically able to bend, push, lift, stand extensively, and perform assigned responsibilities. Benefits offered by Jennings: Health Insurance Plans Dental Insurance Vision, Life, AD&D, Short Term Disability, Critical Illness, and Accident Insurance Flexible Spending Account Retirement Savings Program (403B) Wellness Programs to support fitness and overall health and well being Smartchoice Patient Outreach Program, GoodRX, and Nurseline Tuition Assistance Flexible Scheduling Options Faith based, mission driven organization. Values of Respect, Compassion, Discovery of Potential, Celebration of Life and Community Daily/Weekly Pay with ZaZoon Staff Appreciation and Recognition Programs Sparkling clean beautiful environment. About Jennings Delivering quality care with joy & compassion since 1942, Jennings provides choices as unique as each individual: from a variety of Senior Care options, Rehabilitation Services and Child Care! Recognized as an Employer of Choice for over a decade! Garfield Heights: This centrally located campus, offers choices from independent living residences to long-term care. We also provide community-based services such as adult day services, child and infant care, short-term skilled nursing and rehabilitation, home care and hospice.

Cook Reports to: Dining Services Supervisor/Executive Chef Hours: Full Time and Part Time Hours available, 11a-7:30p including every other weekend and holiday. Qualifications Experienced as a cook in health care desirable, preferably long-term care. Completion of food service sanitation course or in-services desirable. Ability to follow oral and written directions. Essential Functions 1. Handle and prepare food. 2. Prepare food, which is palatable and appetizing in appearance. 3. Follow oral and written directions. 4. Follow written menus and recipes. 5. Understand therapeutic diets. 6. Prepare food items in accordance with therapeutic diets. 7. Responsible for avoiding food waste. 8. Assume responsibility for meeting meal schedules. 9. Responsible for use and care of food service equipment. 10. Work cooperatively with food service staff and other departments. 11. Attend in-service training programs for Dining Services staff members. 12. Observe infection control procedures. 13. Observe all facility safety policies and procedures. 14. Maintain required records for substitutes, food temperatures and cooler temperatures. 15. Relate to residents, families and other staff in a friendly, courteous and helpful manner. 16. Come to work as scheduled and consistently demonstrate dependability and punctuality. 17. Accept assigned duties in a cooperative manner. 18. Assume accountability for data contained in the Staff Handbook. 19. Assume responsibility of supervisor when Dining Services Supervisor and Director are not present. 20. Perform simple arithmetic and units of measurement conversions used in food preparation. 21. Understand and comply with the Corporate Compliance Program. 22. Know, understand and exemplify the Mission and Values of Jennings: Respect, Hospitality, Community, Discovery of Potential and Celebration of Life. 23. Perform other related duties as directed by the supervisor.

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! Join Our Team! Apply today to become a part of our dynamic team! Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program Social Recognition Program Employee Engagement Opportunities CALM App 401k (with a matching program) / Roth IRA Company Discounts Payactiv/On-Demand Pay Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays Schedule: Full Time Mon-Fri plus on call rotation Medical Equipment Technicians are responsible for the delivery, set-up, patient education and pick up of DME equipment and pharmaceuticals to home care customers within a prescribed and assigned geographical area. The Medical Equipment Technician will make deliveries within the surrounding area. Responsibilities and Duties: Determines with the Dispatch Coordinator the best daily route of the manifest for delivery of orders and pickup of equipment, and communicates with the Dispatch Coordinator on the completion of each stop. Verifies and loads staged orders as prescribed on the work order for delivery, and unloads picked up equipment at completion of route. Demonstrates timeliness, courtesy, sincerity, and patience when dealing with customers, providing customer orientation, instructing on the proper use of equipment, and working with customers to solve a variety of problems. Completes delivery and pickup paperwork promptly and accurately, returning paperwork to the appropriate facility personnel. Performs daily maintenance on assigned vehicle. Participates in on-call rotation as scheduled Performs other duties as assigned. Qualifications: Education: Graduate of an accredited high school or GED equivalence. Experience/Knowledge/Skills/Physical Requirements: Experience with HME delivery experience a plus Be at least 21 years of age with an excellent driving records Excellent communication and customer relation skills. Excellent interpersonal and organizational skills (a team player). Clean and neat in personal appearance. Good physical condition with ability to lift 100 pounds. Must pass the HPE (Human Performance Evaluation) test.

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! Join Our Team! Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program Social Recognition Program Employee Engagement Opportunities CALM App 401k (with a matching program) / Roth IRA Company Discounts Payactiv/On-Demand Pay Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays Position Overview: Responsible for assessment of customer respiratory needs and the selection, instruction, and troubleshooting of appropriate equipment and/or services provided to meet those needs. Reports To: Director or HUB Manager Responsibilities & Duties: Documents the order for respiratory equipment and/or services from the referral source, physician, customer, family member, or caregiver. Collects additional information and/or authorization if referral is from other than the physician. Assesses the need of the customer and the best choice of equipment and/or services to meet those needs, involving the customer, family, and/or caregiver in the selection process. Acts as a liaison between the company and the customer, family, caregiver, physician and other health care agencies and staff on the case. Instructs customer in the proper use and care of the equipment according to the written policies and procedures for that equipment. Educates oxygen patients on their disease process and purpose/benefit of oxygen therapy as part of their treatment to help improve compliance to physician orders. Communicates with the customer's physician on changes in the customer's condition and/or needs and carries out adjustment to the customer's Plan of Care/Treatment. Completes customer accounts paperwork, including Plan of Care/Treatment, Equipment Contact forms and assessments, and discharge plans for respiratory customers as needed per policy. Qualifications: Education: Proof of a current Respiratory Therapist license, in good standing, in the State local to the requisition. Must hold and maintain current NBRC (National Board for Respiratory Care) credential(s) as required for the position. Experience/Knowledge/Skills/Physical Requirements: Have a willingness to obtain additional state licensure as requested. Thorough knowledge and skill related to respiratory care field. Ability to understand respiratory implications of industry change. Excellent communication (orally and in writing), telephone and customer relation skills. Detail oriented with excellent interpersonal and organizational skills (a team player). Normal office/clerical motor skills in addition to extensive computer and telephone usage Driving could be required. Must possess a valid driver's license.