Mediacom Communications jobs

Warehouse Supervisor Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: Responsible for coordinating the activities of warehouse persons responsible for receiving, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts in stockroom, warehouse and yard. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: * Health, vision, and dental insurance! * Paid vacation, holidays and flex paid time off! * 401K with generous company match! * Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! * Education Enrichment up to $5,000 per year for qualified employees! * Employee Wellness Program Position Responsibilities: * Plan outlay of stockroom, warehouse, and other storage areas, considering turnover, size, weight, and related factors of items stored. * Lift and carry loads of up to 70lbs. * Maintain all inventory in a secure and orderly manner with appropriate controls as outlined in the Company's inventory control guidelines. * Distribute supplies and equipment from storage, upon authorized request, and returns them to proper place after use. * Perform shipping and receiving function, including lifting and carrying loads of up to 70lbs. * Review records for accuracy of information and compliance with established Company procedures, and to determine adequacy of stock levels. * Schedule work for special and periodic inventories. * Trace history of items to determine reason for discrepancies between inventory and stock control records and recommends remedial action to resolve any findings. * Maintain file for converter control purposes. * Maintain inventory reports. * Other functions that may be assigned. Position Requirements: * High school diploma or GED required. Associates degree preferred. * Knowledge of warehouse activities and the flow of work. * Ability to show judgment and initiative to accomplish duties without close supervision. * Knowledge of the Occupational Safety and Health Act (OSHA) and its implications in the implementation of job responsibilities. * Ability to develop and implement a simple record-keeping procedure. * Ability to communicate clearly and tactfully, yet convincingly, with other employees. * Knowledge of all functions and related tasks in each area of the warehouse. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: The salary range for this position is $40,000.00 - $53,000.00 per year. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. #LI-Onsite

Power the moments that matter. Be at the center of live broadcasting. At Sinclair, we're not just airing content - we're creating real-time connections between communities and the stories that impact them most. Our content technology is at the core of everything we do, and we're pushing boundaries with cloud-first solutions, AI-driven workflows, and a culture built on innovation. As we grow our network across broadcast, cable, and digital platforms, we're looking for bold thinkers and sharp operators who thrive in fast-paced, high-stakes environments. If you're passionate about precision, technology, and making sure every second of content looks flawless - we want you on our team. We're hiring a Master Control Operator in Des Moines, IA to be a key player in our 24/7 operations hub. In this role, you'll help drive the success of live news, sports, and special event broadcasts across multiple channels. It's high energy, high impact - and no two days are the same. What You'll Do: Operate the multi-channel Master Control room, managing live events, playlists, graphics, and automation systems. Maintain seamless broadcasts by preparing, monitoring, and adjusting playlists in real time. Execute precision switching for live news and sporting events. Monitor on-air feeds to ensure content matches programming schedules and meets technical standards. Ingest, record, and prepare content for broadcast with a strong focus on accuracy and timing. Ensure proper routing of video sources and troubleshoot equipment issues as needed. Keep detailed logs and documentation on air discrepancies, timing, and run times. Communicate clearly and consistently with team members and management to support smooth shift transitions. Stay sharp and adaptable in a mission-critical, fast-moving environment. What We're Looking For: Experience in Master Control operations or broadcast environments (1+ year preferred). Familiarity with live event production, news switching, and local station workflows is a plus. Exceptional attention to detail with the ability to juggle multiple feeds and priorities. Understanding of broadcast technology including automation systems, switchers, servers, and signal monitoring tools. Knowledge of industry standards related to audio, video, closed captioning, and loudness compliance. Strong problem-solving skills and the ability to stay calm under pressure. Willingness to work any shift in a 24/7 operation, including weekends and holidays. Experience with Amagi CLOUDPORT or similar cloud-based playout systems is a strong plus. Proficiency in Microsoft Office and general computer applications. Why Join Sinclair? We believe the future of media lies at the intersection of great content, cutting-edge technology, and passionate people. At Sinclair, you'll be part of a team that values innovation, invests in talent, and leads the way in local broadcasting. You'll have the opportunity to grow your skills, contribute to live moments that matter, and help shape the way millions of viewers experience news and entertainment. If you're ready to take the reins in a fast-moving broadcast environment where accuracy, timing, and teamwork are everything - apply today and bring your talent to Sinclair. Sinclair is proud to be an equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law. About Sinclair Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates and/or provides services to 178 television stations in 81 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; multicast networks CHARGE, Comet, ROAR and The Nest. Sinclair's AMP Media produces a growing portfolio of digital content and original podcasts. Additional information about Sinclair can be found at ************* About the Team The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let's talk.

This Job Description May Cause Extreme Excitement and Career Growth At AMP Sales & Marketing Solutions, we believe a great workplace isn't just something we say - it's something you can feel when you join the team. Here, it's all about great collabs, ambition, and results but most importantly, we grow here, and we enjoy here. We're searching for that special someone - a driven, talented individual to join our innovative media sales and marketing solutions team. In this role, you'll engage with new and existing clients and show them how our innovative media solutions can amplify their brands and deliver measurable success. If you're energized by building relationships, closing deals, and making an impact, we'd love to hear from you. Sound like the right fit? Check out the checklist below and if it sounds like you, hit "Apply Now" and let's chat. Your Day-to-Day (aka the Playbook) o Help Us Thrive: You'll be at the forefront of our efforts to amplify our sales strategies and elevate our market presence. Your main mission will be to lead our sales team to new heights while fostering a culture of success and motivation. We believe that with the right guidance, our team can achieve remarkable results, and that's where you come in. Your success is our success, and we believe in celebrating wins! o Results-Driven: Amplify our media sales efforts by managing the sales team to implement local sales and marketing strategies to attract, grow and retain business, showcase opportunities and deliver results across our multi-media content platforms and digital assets. o Strategic Planning: You'll develop and implement cutting edge sales and marketing plans that not only amplify our reach but also align with our company goals. o Team Leadership: Leading a team of sales professionals is no small feat! You'll mentor and inspire them to hit and exceed their targets while cultivating a collaborative environment. o Market Analysis: Keeping an eye on market trends and customer needs is essential. You'll identify new opportunities for expansion and growth, ensuring we stay ahead of the competition. o Authentic Relationships: Building strong, lasting relationships with key clients is crucial. You'll be the face of our brand, amplifying customer satisfaction and loyalty through excellent service. o Dynamic Oversight: You'll track sales performance metrics and provide insightful reports to senior management, helping us make data-driven decisions. What We're Looking For o Proven Sales Ability: We're looking for someone with experience in sales management or someone fully ready to take their next career step in sales leadership, ideally in a media-related industry. We value your drive, energy, and passion for achieving results. o High-Impact: A passion for achieving sales goals and a results-driven mindset will set you apart. We want someone who's excited to push boundaries in a digital first environment and make an impact. o Strong Communication Skills: You're a natural at building relationships, negotiating and communicating effectively. Proficiency with digital tools and applications is a must. o A Passion for Leading Others: You should be able to inspire your team, amplify their strengths while guiding them toward our collective goals, and make a difference. o A Willingness to Grow: Do you thrive in transformative environments? Excellent, you'll fit right in! The media world is constantly evolving, and the ability to learn, adapt, and embrace challenges in a fast-paced, digital-first environment is key. The Practical Stuff o A valid driver's license, up-to-date insurance, and reliable transportation are necessary for connecting with clients in your community. Why Join AMP Sales & Marketing Solutions? / The Reasons You Should Hit "Apply Now" o Serious Work, Seriously Cool People: Be part of an agile team that values creativity, collaboration, and fun! We are all for work that is rewarding. o The Compensation Package: Enjoy a competitive base salary with an enticing results-based bonus structure that rewards your hard work. Our people love our benefits package. o We Make a Real Difference (Not Just Talk About It): At AMP Sales & Marketing Solutions, we help local businesses thrive through advertising strategies that create tangible impacts. Our media sales team isn't just selling ads; they're the boots on the ground, making a real difference where it counts. (And yes, it feels pretty good.) o Career Growth Opportunities: We believe in investing in you. That's why you'll have access to training, mentorship, and career advancement opportunities to help you thrive. We are a leader in our industry, flexing our local charm and national muscle, to provide you with options to amplify your career in your local market or join one of our AMP Sales & Marketing Solutions teams in another city. AMP is us. It's you. It isn't just a name; it's a mission. A promise to amplify our reach, amplify our innovation, and most importantly, amplify you . If you're ready to grow your career and help businesses achieve their goals, we'd love to hear from you. EEO AND INCLUSIVITY Sinclair is proud to be an equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law.

Headend Specialist I - CVO (Centralized Video Ops) Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: Performs field technical work across the Mediacom service footprint. Assists in installing equipment as required by specific projects such as DC plants, Cisco network transport switches or routers, and learning new technology as it is being developed. Works closely with management to improve processes and plan new projects. Provides back-end support of the installation and configuration of enterprise and optical transport equipment. Performs basic configuration, installation, and testing of networks for all Mediacom departments. Provides onsite support for departments with technical issues as needed. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: * Health, vision, and dental insurance! * Paid vacation, holidays and flex paid time off! * 401K with generous company match! * Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! * Education Enrichment of up to $5,000 per year for qualified employees! * Company provided uniforms and boots! * Employee Wellness Program! Position Responsibilities: * Perform all duties of personnel in Broadband Specialist I - IV descriptions (with respect to both CATV and HSD services). * Installation and monitoring of equipment for generators, UPSs, air-conditioning, DC plants. * Heavy planning, involved in wiring design for DC panels. * Properly use, store, and maintain all test equipment used in system. * Prepare estimates for projects, providing bill of materials. * Climb ladders with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed. Lift and carry loads up to 75lbs (including up to 28 ft ladder). * Perform on-site maintenance and support work, both during and after normal business hours. * Communicate with the various internal engineering groups and NOCs to coordinate Enterprise activities, with a goal of minimizing downtime and providing a quality experience for the customer. * Ground and air travel across the Mediacom footprint as needed in support of new orders, and to work with engineers on assigned installation and maintenance tasks. Approximately 75% travel time required. Overnights as needed. * Other functions that may be assigned. Position Requirements: * 5+ years in a cable field technical position. * Valid driver's license; satisfactory driving record. * Ability to operate all tools and equipment in a safe and responsible manner. * Knowledge of client/service architectures, bridges, local area networks, wide area networks, and IP networks is highly desired. * Ability to operate all tools and equipment in a safe and responsible manner. * Good written and verbal communication skills. * Ability to work in all weather conditions and at various heights. * Ability to work flexible hours, including evenings, weekends, and overtime as needed. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: The pay range for this role is $21.25 - $31.00 per hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. #LI-Onsite

Total Care Specialist, Business (Enterprise) Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: Qualified candidates will work to primarily answer repeat/escalated customer billing issues, repeat/escalated connectivity issues, handle bulk, Enterprise, and National Accounts customers, and new advanced commercial support products such as hosted PBX and PRI. This position will also support general commercial repair and billing groups as necessarily. This is an empowered universal agent position with expertise in all commercial products and services and possesses the drive and ability to provide the highest level of customer service and support on complex problems. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: * Company Provided Equipment! * Health, vision, and dental insurance! * Paid vacation, holidays and flex paid time off! * 401K with generous company match! * Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! * Education Enrichment up to $5,000 per year for qualified employees! * Employee Wellness Program! Position Responsibilities: * Answer inbound commercial customer service calls pertaining to Mediacom's Business Solutions. * Provide prompt resolution of billing questions or service interruptions through appropriate troubleshooting. * Contact field support or the necessary level of field management to ensure resolution to repeat issues and ensure prompt issue resolution. * Continually maintain an expertise of all commercial products, services and promotions. * Responsible for improving customer relations through professional and courtesy one call resolution. * Support Fiber and Enterprise level products and services. * Must be able maintain the highest level of performance with regards to department scorecard standards. * May be required to work in one or multiple call queues. * Perform other duties as assigned by management. Position Requirements: * Associates Degree or above preferred. * Required - 4 years minimum experience in hospitality, customer service or technical support field. * Preferred - For internal applicants, demonstrated 12-month successful support of Commercial lines of business, and Scorecard metrics. * Successful completion of Mediacom technical support training programs, or equivalent experience working in a technical support environment. * Successful completion of Mediacom technical support training programs, or equivalent experience working in a technical support or customer service environment. * Proficiency in operating a computer using a Windows based environment including MS Internet Explorer and MS Office. * Ability to learn, understand and troubleshoot commercial advanced lines of business, and comfortable working with new products and technology. * Must have strong analytical thinking skills. * Strong organizational skills including the ability to manage multiple tasks. * Must maintain a professional manner and "customer centric" focus. * Strong verbal and written communication skills. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: The salary range for this position is $19.00 - $20.50 an hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. #LI-Hybrid

Account Executive, OnMedia Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: The OnMedia Account Executive professionally represents the company to create and maintain business relationships in the local community. Using a consultative approach, create new and recurring revenue by selling custom advertising solutions locally and across the county. Solutions in the OnMedia advertising technology stack include national brand-name digital cable TV networks, national brand name digital advertising solutions, high quality video production, use of audience research and emerging advanced advertising technology tactics. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find many advantages to joining the Mediacom team such as: * Health, vision, and dental insurance! * Education Enrichment up to $5,000 per year for qualified employees! * 401(k) with generous company match! * Paid vacation, holidays and flex paid time off! * Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! * Training and professional development! * Bonus/commission potential! * Employee Wellness Program! Position Responsibilities: * Perform daily activities consistent with all elements of the sales cycle including face to face meetings, telephone prospecting, cold calls, needs analysis, proposal creation, sales presentations, and management of advertising campaigns. * Actively read, learn, and stay curious about successful advertising strategies using digital and linear advertising campaigns. * Create multi-channel advertising campaigns and creative strategies for local business owners, advertising agencies and key decision makers. * Responsible for achieving monthly revenue goals. * Complete all sales related paperwork including reports, traffic, credit applications, and various reports as required. * Requires regular attendance to report to work per assigned work schedule. * Perform other duties as assigned. Position Requirements: * Bachelor's degree preferred. * Creativity and drive to imagine digital and linear advertising campaigns for retail and B2B customers. * One to three years of B2B/direct or outside/field sales experience, preferred. * Must be sales driven, success driven, a team-player with a people-oriented value structure. * Excellent written and verbal communication skills. * Business casual professional attire * Proficient with computer software and technology. * Must have and maintain a valid driver's license with a satisfactory driving record. * Must be willing and able to travel on a local basis utilizing your own vehicle. * Ability to perform all the duties and responsibilities as described. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: The salary range for this position is $45,000 - $78,000 per year. At Mediacom, sales roles salaries are expressed as total target compensation (TTC = base + commission). Base pay is one part of our total compensation package. This provides the opportunity to progress as you grow and develop within a role. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. #LI-Hybrid

Broadband Specialist IV, Maintenance Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: Perform field technical work. Primarily responsible for maintaining the HFC plant from node to tap through routine maintenance and repair of CATV distribution system and HSD system and for turn-on of new distribution system. Maintenance and troubleshoot the trunk system due to equipment and/or power failure. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: * Company provided vehicle and gas card! * Paid on the job training and opportunity to promote quickly! * Company provided tools, tablet, and phone! * Health, vision, and dental insurance! * Paid vacation, holidays and flex paid time off! * 401K with generous company match! * Pay increases through self-guided training! * Performance bonus potential! * Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided ! * Education Enrichment up to $5,000 per year for qualified employees! * Company provided uniforms and boots! * Employee Wellness Program! Position Responsibilities: * Conduct system tests such as signal/noise, signal/hum, summation sweep, chart recording, return loss bridge, including monthly, semi-annual and annual tests; RF knowledge/troubleshooting; sweep & balance HFC plant. * Set trunk levels, set-up and change out trunk amplifiers, calculate signal level losses in cable and equipment for trunk lines and distribution lines. * Install electronics and make power connections; maintain power supplies. * Properly use, store and maintain all test equipment used in system. * Assume full responsibility for troubleshooting and repair of the coaxial and fiber distribution system. * Prepare estimates for projects, providing bill of materials. * Work with connectors, fasteners and wire and uses hand tools; splices coax & fiber. * May perform all duties of Broadband Specialist I-V, Technical Operations descriptions. * Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed. Lift and carry loads up to 100lbs (including line ladder); Work within limited confines, such as crawl spaces. * Perform other duties such as clean-up and salvage of wrecked out materials; provide general assistance to other employees as directed. * On-call duty may be required; Other functions that may be assigned. * Perform installations and changes of service, while adhering to: applicable codes, requirements, guidelines, company procedures and safe work practices in order to provide an outstanding customer experience. Position Requirements: * High school diploma or GED required; Associates degree preferred. * Valid driver's license; satisfactory driving record required. * Required - Minimum of 6 months' time spent as Broadband Specialist III or 5+ years' equivalent cable technician experience. * 18 months tenure as a Mediacom BBS III or equivalent experience. * Knowledge of all Broadband Specialist I-III responsibilities, basic commercial installs, business phone and service calls along with Digital Home. * Knowledge of HFC plant, installs and service calls. * Knowledge of Commercial Fiber PRI and Managed Voice installation and trouble shooting. * Advanced level of mechanical skills for splicing. * Ability to interact and communicate with customers and co-workers. * Ability to work in high or tight spaces. * Ability to work in all weather conditions and at various heights. * Ability to work flexible work hours, including evenings, weekends, holidays and overtime as required. * Ability to trouble shoot customer premise equipment and cable issues. Physical Requirements: * Strenuous - Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: The salary range for this position is $20.60 - $29.50 an hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. #LI-Onsite

CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Job Description Do you have outstanding Customer Service skills and enjoy helping people? Then CenturyLink wants to talk to you. Century Link is an industry-leading provider of communications, high speed internet and entertainment services from coast to coast. They have immediate openings for Customer Service Technicians based at their call center office Des Moines, IA. People skills and basic computer knowledge are required. Customer Service, Help Desk, or Tier 1 support experience is a plus. This position will assist customers on resolving issues regarding their internet service. This is customer service help desk position not a selling position. Combined with your current computer skills, CenturyLink has an extensive training program for you to achieve success. This is a full-time, staff position (not contract) with outstanding benefits. Hours will change depending on the needs of the business. Responsibilities • Consults with customers to establish needs and offer the most appropriate solutions providing the most gracious and highly professional service with patience, empathy, and the finest care. • Respond to customer calls, electronic communications, and/or other telephone line reports related to CenturyLink products and services. Obtain pertinent information through fact finding and consultation and evaluate and assess customers-reported trouble. • Provide technical support to diagnose and resolve technical hardware and software issues. Formulate trouble reports/tickets and/or provide solutions for customer repair problems. Interface directly with customers on providing status and ensuring service has been restored. • Coordinate with various departments to restore or repair customer service. May dispatch, escalate, or refer requests to others for service issues (such as chronic customer issues)., Qualifications Basic Qualifications: •Position requires customer contact and the ability to effectively communicate over the phone with customers to assess and evaluate customer needs in an efficient and successful manner. •Proven ability to work with internal and external customers. •Demonstrated interpersonal communication skills for communicating CenturyLinks' products and services to customers. •Ability to multi-task in a Microsoft Windows environment •Strong written and verbal communications skills. Preferred (but not required) Qualifications: •Minimum of 6 months experience in tech support and customer service call center •Background in internet applications, cellular, and /or satellite technology. Additional Information No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.

Direct Sales Supervisor Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: The primary function of the Direct Sales Regional Supervisor is to recruit, develop and manage a local sales team with a goal of maximizing customer growth in our marketplace. This position will supervise a minimum of 6-8 direct sales representatives. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: * Health, vision, and dental insurance! * Paid vacation, holidays and flex paid time off! * 401K with generous company match! * Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! * Education Enrichment up to $5,000 per year for qualified employees! * Employee Wellness Program! Position Responsibilities: * Train, develop and motivate a team of direct sales representatives who can work both individually and as a team to meet and exceed weekly sales requirements and goals. * Work with the local marketing and training staff to impart knowledge of new products and services to sales team, and technical staff to ensure timely installation of sales. * Ability to review and reconcile payroll commissions and time sheets. * Monitor budget and reconcile monthly P/L reports. * Write and deliver meaningful mid-year and annual reviews along with coaching and performance improvement plans as needed. * In coordination with direct sales representatives, help prospect and perform direct sales activities for new residential opportunities by accompanying reps in the field. * Track and report daily, weekly, monthly rep activity. * Create action plans and coach reps to meet requirements. * Develop programs to exceed goals. Position Requirements: * College degree preferred in Sales/Marketing, Communications, or Business, or equivalent experience. * 2 - 4 years of relevant sales and marketing experience. * Highly effective verbal and written communication skills. * Working knowledge of Microsoft Office Applications (Word/Excel/PowerPoint). * Knowledge of telecommunications industry. * Ability to travel 50% of the time, with limited overnight stays. * Night and weekend hours required. * Some cities require solicitor's permits for door-to-door sales. As part of Mediacom's process to acquire a city permit, the Direct Sales Supervisor must successfully complete the required city application. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: The salary range for this position is $40,000-$58,000 yearly. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. #LI-Onsite #IND1

Developer I, NOC Tools Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: A NOC Developer I is responsible for the administration and continual development of existing application platforms in a small team environment. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: * Health, vision, and dental insurance! * Paid vacation, holidays and flex paid time off! * 401K with generous company match! * Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! * Education Enrichment up to $5,000 per year for qualified employees! * Employee Wellness Program! Position Responsibilities: * Detailed data entry into all NOC Tools & Development Managed applications. * Actively work with NOC, HFC NOC, OSS, IT, IP Engineering, IP Design, 3rd party service providers, and field staff on problem resolution activities for applications supporting service infrastructure that delivers Video, High Speed Data, and Telephony services. * Maintain service level agreements by adhering to NOC escalation time lines and continuous re-assessment of ongoing issues. * Adhere to company and department policies and practices in an effort to assure prompt resolution to identified problems * Meet project deadlines related to development activities, and provide project feedback on a regular basis. * When offered, attend training related to NOC tool development and administration. Some travel required. * Other duties as assigned. Position Requirements: * Bachelor's degree in computer science, related field, or equivalent, preferred. * 2+ years' experience working with Network Management Technologies. * 1+ years' experience working in a 7x24x365 support environment. * Experience with HTML, PHP, SQL, Linux (RHEL), VMWare, Python, and JavaScript preferred. * Knowledge of CMDB concepts. * Knowledge of Scrum or Agile development concepts. * Excellent communication (written, verbal) and interpersonal skills. * Detail oriented. * Ability to work under stress, multitasking while following detailed procedures while displaying good decision making skills. * Past experience with NOC operations. * Cable TV/Broadband and/or Telecommunications experience a plus. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: The salary range for this position is $44,000 - $60,000 a year. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. #LI-Hybrid

TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news. WQAD-TV Davenport, the TEGNA-owned ABC affiliate in Davenport is seeking an Executive Producer to oversee our talented team of producers. The perfect candidate will possess prior TV leadership experience, a commitment to success, and a desire to mentor and offer regular feedback to the team. Our team strives for growth, and we seek a leader who shares this ambition. As the executive producer, you will work closely with producers to create captivating shows and explore new methods of presenting audience-focused content that aligns with the needs of our community. Responsibilities: Collaborate and execute long-term newsroom strategy Train, develop, and coach the newsroom team with a focus on mentoring content creators across all platforms Oversee the daily editorial process Oversee the on-air execution and provide coaching and showcasing techniques Review, approve scripts, and provide writing/copy editing to rundowns to ensure accuracy and quality Source and recruit top-notch journalists Participate in coordinating all aspects of coverage, from breaking news to enterprise story production and specials Ensure the news coverage meets our brand, policies, values, and FCC rules Direct newsroom operations and manage schedules Work with newsroom management to establish goals and further develop our local brand Requirements: Bachelor's degree in journalism or related field Prior industry experience as a news producer and as a newsroom leader Track record of quality journalism, high integrity, and ethical decision-making Passion for growing journalists and fostering a creative, positive, and collaborative newsroom Ability to calmly handle live, breaking news, and changing events Strong organization, planning skills and the ability to work under constant time-sensitive deadlines Knowledge of AP ENPS, Edius, photojournalism, video editing, and content management systems a plus Pay Range $50,000 - $60,000 USD Benefits: TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance. Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA's 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one. Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor's appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health. TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year. * Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union. EEO statement: TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email *************** Recruiting Fraud Alert: To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains. Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers. Privacy Notice for California Residents SMS Messaging Privacy Policy

Analyst I, Access Networks Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: Work as part of the Access Networks team to support planning, documentation, and coordination efforts related to Mediacom's HFC and IP access technologies. This position will assist with gathering and organizing information from vendor discussions, maintaining pricing and upgrade tracking tools, and supporting planning and forecasting activities for network upgrades. The role provides exposure to both RF and IP engineering disciplines, serving as a developmental path toward an engineering career within Access Networks. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: * Health, vision, and dental insurance! * Paid vacation, holidays and flex paid time off! * 401K with generous company match! * Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! * Education Enrichment up to $5,000 per year for qualified employees! * Employee Wellness Program! Position Responsibilities: * Participate in vendor meetings to capture key discussion points, technology updates, and follow-up actions. * Organize and maintain documentation related to vendor roadmaps, product releases, and upgrade compatibility. * Build and update Excel-based tools for planning, forecasting, and tracking upgrade activity, pricing, and deployment schedules. * Maintain data and reports for Access Networks leadership to support planning and prioritization decisions. * Collaborate with HFC and IP engineers in the lab environment to document test results, validate vendor claims, and track new technology readiness. * Assist in the development of templates, processes, and documentation standards for vendor evaluations and upgrade planning. * Coordinate with the HFCNOC, NOC, Technical Operations, and Engineering groups to support network planning and upgrade activities. * Perform other duties as requested by supervisor. Position Requirements: * High School Diploma or equivalent required; Associate's degree preferred. * Strong proficiency in Microsoft Excel required; working knowledge of other Microsoft Office applications, including Visio, preferred. * Strong organizational and documentation skills with attention to detail. * Ability to quickly learn new software tools and systems. * Effective communication skills for coordinating across technical, operational, and vendor teams. * Basic understanding of HFC and IP network concepts preferred. * Interest in developing toward a technical or engineering role within Access Networks. * Cable or telecommunications industry experience preferred. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: The salary range for this position is $54,000 - $77,000 a year. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. #LI-Onsite

Local Sales Manager Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: Provide first line supervision to ensure individual sales representative, achieve assigned sales objective and budgets. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: * Health, vision, and dental insurance! * Paid vacation, holidays and flex paid time off! * 401K with generous company match! * Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! * Education Enrichment up to $5,000 per year for qualified employees! * Employee Wellness Program! Position Responsibilities: * Implement and ensure compliance with advertising sales objectives. * Monitor the sales representatives in all areas of their daily assignments. * Recruit, train, motivate, and develop a team of sales representatives into a cohesive unit to increase productivity and exceed minimum sales requirements. * Ensure sales representatives have a clear understanding of the marketplace including demographic profiles, competitive media, strategies, and territorial growth potential. * Conduct performance reviews and takes disciplinary action in conjunction with the Director- Operations. * Create and review quarterly and annual sales goals for Account Executives. * Travel as required. * Demonstrate and ensure compliance with all sales training programs. * Assist the Director-Operations in the development of budgets. * Require regular attendance to report to work per assigned work schedule. * Perform other duties as assigned. Position Requirements: * Bachelor's degree in Sales and Marketing or equivalent experience required. * Five years media sales experience. * Excellent written and verbal communication skills. * Excellent organizational skills. * Ability to motivate others and work under pressure. * Ability to keep abreast of competitive conditions. * Previous Team Leader or supervisory experience preferred. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: The salary range for this position is $85,000 - $125,000 per year. At Mediacom, sales roles salaries are expressed as total target compensation (TTC = base + commission). Base pay is one part of our total compensation package. This provides the opportunity to progress as you grow and develop within a role. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. #LI-Onsite

CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Job Description CenturyLink is a technology-driven company with an extensive worldwide fiber network and more than 55 data centers around the globe. We are currently seeking a full time, salaried management position that will supervise our residential internet help desk for our Des Moines, IA location. If you thrive on consistently overcoming obstacles and achieving goals, we are interested in talking with you. Supervisor Technical Support: •Lead, coach and motivate team of union employees (18-25) to consistently meet and/or exceed daily, weekly and monthly call center objectives. •Clearly communicate call center and company expectations •Evaluate individual and team performance and provide meaningful feedback •Conduct regular team meetings to enhance teamwork and communicate process and procedure updates •Plan, execute and finalize assigned projects •Successfully manage competing priorities •Perform Quality Assurance Observations for team members and provide feedback •Ability to create a culture of empathetic, patient, knowledgeable, efficient, and gracious employees who serve our customers and exceed expectations Qualifications Job Requirements •Experience leading teams of employees. •Recent experience in coaching and leading employees to meet the needs of our customers. •Verbal and written communication skills, self development orientation, initiative, delegation, development of subordinates and setting of work standard •Knowledge of various computer systems. •Ability to read and interpret service orders and repair requests. •Ability to motivate others, use good teamwork skills, including development of inter-departmental relationships and the ability to make complex decisions. •Demonstrates high personal work standards. •Utilize Microsoft Word and Microsoft Outlook to document and communicate business information to internal and external customers. •Utilize Microsoft Excel to create spreadsheets, generate department performance reports, and analyze report data. •Customer service experience working with internal and external customers. •Multi-tasking experience in a fast-paced environment; completing work tasks with speed and accuracy. •Ability to analyze and reconcile data of a complex nature from multiple sources. Specific Knowledge, Ability, and Skills •Bachelors Degree in Business or a related field and/or 5 years related work experience managing employees •Excellent interpersonal, written, typing and oral communication skills •Ability to motivate others, use good teamwork skills; including development of inter-departmental relationships •Ability to make complex decisions. •Strong customer service skills working with both internal and external customers. •Ability to quickly learn and navigate through multiple systems •Strong work ethic and self starter, able to work effectively in a fast paced call center environment •Strong knowledge of PC hardware/software and familiarity with data products and services •Strong knowledge of Microsoft Suite products (Excel, Word, Outlook, PowerPoint, etc) •Ability to analyze and reconcile data of a complex nature from multiple sources. Additional Information No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.

Supervisor, Telemarketing Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: Responsible for managing the day to day operations of the Telemarketing department, including recruiting, training, motivating, evaluating individuals performance and to achieve budgeted numbers for each department. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: * Health, vision, and dental insurance! * Paid vacation, holidays and flex paid time off! * 401K with generous company match! * Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! * Education Enrichment up to $5,000 per year for qualified employees! * Employee Wellness Program! Position Responsibilities: * Supervise telemarketing representatives. * Develop creative and effective sales and retention programs. * Implement training programs for customer retention of service, and telemarketing selling techniques. * Develop new selling scripts to adjust to new customer incentives. * Increase basic and pay penetration and maintain monthly budgeted numbers. * Produce cost effective sales. * Monitor the success of new sales campaigns for department. * Payroll verification of telemarketing representatives. Sales reporting, including contact and close ratio's calls completed and changes in service. * Evaluate the overall effectiveness of the Telemarketing department. * Perform all other duties as required or directed. Position Requirements: * High school diploma or GED required. * Prior sales experience in telemarketing and/or customer service preferred. * Supervisory experience a plus. * Extensive working knowledge of PC Based word processing and spreadsheet programs, especially Microsoft Word and Excel. * CSG knowledge a must. * Must have good relationship building skills. * Strong organizational and follow-through skills required. Candidate must possess excellent written and oral skills. Must be willing to work flexible hours. * Ability to perform all duties and responsibilities as described, in a full and adequate manner. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: The salary range for this position is $40,000 - $60,000 a year. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. #LI-Hybrid

Customer Sales & Service Representative I, Front Counter Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: Provide exceptional customer service by interacting with customers both in person and over the phone, assisting them with product inquiries, billing issues, and troubleshooting service problems. Responsibilities include selling and promoting Mediacom products and services, resolving billing concerns, processing payments, scheduling service appointments, and maintaining equipment and inventory. All tasks should align with company policies and procedures. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: * Health, vision, and dental insurance! * Paid vacation, holidays and flex paid time off! * 401K with generous company match! * Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! * Education Enrichment up to $5,000 per year for qualified employees! * Employee Wellness Program! Position Responsibilities: * Achieve sales and retention targets by following established departmental policies and procedures. * Assist customers in selecting and purchasing products and services that meet their needs. * Provide clear and concise information about Mediacom products, services, features, billing procedures, and equipment usage. * Stay informed of current marketing campaigns and offers and effectively communicate these to customers. * Respond to customer inquiries, troubleshoot basic service issues, and schedule on-site service calls when necessary. * Process customer payments, balance cash drawers daily, and verify the accuracy of all received monies. * Issue and receive equipment from customers, ensuring proper documentation and adherence to inventory controls. * Maintain a neat and professional appearance, as well as a tidy work area, while conducting oneself respectfully, responsibly, and courteously at all times. * Ensure that all customer interactions meet or exceed minimum sales, quality, and productivity standards. * Demonstrate courtesy, patience, and professionalism in all customer relations, clearly explaining billing processes, services, and product offerings. * Responsible for taking incoming calls from customers to identify root cause of customer issue and seek to provide resolution. * Perform additional duties as directed by your supervisor. * Regular attendance is required. Position Requirements: * High school diploma or GED required. * 1-3 years of experience in call center customer service, retail, or consumer sales. * Experience handling cash, payments, and basic reconciliation procedures. * Strong communication and relationship-building skills. * Ability to multitask and prioritize in a fast-paced environment. * Intermediate to advanced PC skills required. * Ability to stand for extended periods, valid driver's license, satisfactory driver record and occasional travel to other sites within the region. * Availability to work evenings, weekends, holidays, and overtime as necessary. * Familiarity with data entry and customer management systems. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: The salary range for this position is $15.75 - $17.25. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. #LI-Onsite

TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news. WQAD TV, the TEGNA-owned affiliate in Moline, IL is seeking an innovative, tech-minded Producer to shape our daily newscasts. You'll build & execute shows that engage, educate and inform our audiences. We value a collaborative, motivated multi-skilled journalist who works well within a team to bring the truth to our growing audiences across platforms, starting with our streaming and broadcast services. We want your authentic personality to drive your storytelling and writing in an exciting and captivating manner to hold the audience. Responsibilities: • Use your natural curiosity to pitch compelling stories, while leading the entire newscast process from ideation to execution. • Craft and produce stories across platforms for diverse audiences, emphasizing quality, accuracy, and engagement. • Build comprehensive rundowns with compelling stories, while also selecting your own production elements giving you full control of your show's look and feel. • Collaborate with newsroom leadership, production lead, and other producers to ensure editorial consistency and technical quality. • Lead continuous, live coverage of breaking news and community events. • Innovate in show design and storytelling, trying new approaches with guidance from supervisors. • Apply data analytics to shape content and boost engagement. • Commit to inclusive storytelling by amplifying underrepresented voices in the community. Requirements: • Bachelor's degree in journalism, communications, or a related field preferred. • 1-3 years of news content experience, ideally with experience in show production. • Strong organizational skills with the ability to manage multiple aspects of newscast production under tight deadlines. • Excellent communication skills for coordinating within the newsroom and adapting plans in high-pressure, live situations. • Ability to maintain composure and adaptability during breaking news and high-stakes events. • Proficiency in news production tools preferred, with a willingness to learn new systems for production coding and show direction. • Knowledge of vMix, Edius, or similar production platforms is beneficial but not required. • A collaborative, growth-focused approach to leadership that aligns with the station's commitment to innovation and community engagement. Pay Range $20 - $23 USD Benefits: TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance. Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA's 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one. Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor's appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health. TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year. * Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union. EEO statement: TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email *************** Recruiting Fraud Alert: To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains. Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers. Privacy Notice for California Residents SMS Messaging Privacy Policy

Broadband Specialist IV, Maintenance Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: Perform field technical work. Primarily responsible for maintaining the HFC plant from node to tap through routine maintenance and repair of CATV distribution system and HSD system and for turn-on of new distribution system. Maintenance and troubleshoot the trunk system due to equipment and/or power failure. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: * Company provided vehicle and gas card! * Paid on the job training and opportunity to promote quickly! * Company provided tools, tablet, and phone! * Health, vision, and dental insurance! * Paid vacation, holidays and flex paid time off! * 401K with generous company match! * Pay increases through self-guided training! * Performance bonus potential! * Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided ! * Education Enrichment up to $5,000 per year for qualified employees! * Company provided uniforms and boots! * Employee Wellness Program! Position Responsibilities: * Conduct system tests such as signal/noise, signal/hum, summation sweep, chart recording, return loss bridge, including monthly, semi-annual and annual tests; RF knowledge/troubleshooting; sweep & balance HFC plant. * Set trunk levels, set-up and change out trunk amplifiers, calculate signal level losses in cable and equipment for trunk lines and distribution lines. * Install electronics and make power connections; maintain power supplies. * Properly use, store and maintain all test equipment used in system. * Assume full responsibility for troubleshooting and repair of the coaxial and fiber distribution system. * Prepare estimates for projects, providing bill of materials. * Work with connectors, fasteners and wire and uses hand tools; splices coax & fiber. * May perform all duties of Broadband Specialist I-V, Technical Operations descriptions. * Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed. Lift and carry loads up to 100lbs (including line ladder); Work within limited confines, such as crawl spaces. * Perform other duties such as clean-up and salvage of wrecked out materials; provide general assistance to other employees as directed. * On-call duty may be required; Other functions that may be assigned. * Perform installations and changes of service, while adhering to: applicable codes, requirements, guidelines, company procedures and safe work practices in order to provide an outstanding customer experience. Position Requirements: * High school diploma or GED required; Associates degree preferred. * Valid driver's license; satisfactory driving record required. * Required - Minimum of 6 months' time spent as Broadband Specialist III or 5+ years' equivalent cable technician experience. * 18 months tenure as a Mediacom BBS III or equivalent experience. * Knowledge of all Broadband Specialist I-III responsibilities, basic commercial installs, business phone and service calls along with Digital Home. * Knowledge of HFC plant, installs and service calls. * Knowledge of Commercial Fiber PRI and Managed Voice installation and trouble shooting. * Advanced level of mechanical skills for splicing. * Ability to interact and communicate with customers and co-workers. * Ability to work in high or tight spaces. * Ability to work in all weather conditions and at various heights. * Ability to work flexible work hours, including evenings, weekends, holidays and overtime as required. * Ability to trouble shoot customer premise equipment and cable issues. Physical Requirements: * Strenuous - Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: The salary range for this position is $22.00 - $25.00 an hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. #LI-Onsite

Network Specialist I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: Responsible for monitoring the Network Operations Center (NOC) and reacting to alarms/events generated within an infrastructure monitoring platform based on corresponding procedures. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: * Company Provided Equipment! * Hybrid schedule! * Health, vision, and dental insurance! * Paid vacation, holidays and flex paid time off! * 401K with generous company match! * Pay increases through self-guided training! * Shift differential pay increase for evening shifts! * Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! * Education Enrichment up to $5,000 per year for qualified employees! * Employee Wellness Program! Position Responsibilities: * Troubleshoot and monitor activity throughout the network. * Isolate and diagnose faults and escalate to higher levels of support for resolution as appropriate. * Interact with departments to address issues identified within the network. * Adhere to company and department policy and practice in an effort to assure prompt resolution to identified problems. * Additional duties as assigned. Position Requirements: * High school diploma or GED required. Associates degree in Networking or IT preferred. * Minimum of 6 months within Mediacom Tier 2 or BTSC, or equivalent Cable TV/Broadband/Telecommunications experience required. * Applied knowledge of data networks, and/or telecommunication infrastructure, and/or maintaining a cable plant * Working knowledge of Cisco Technologies. * Working knowledge of DWDM and SONET. * Able to work flexible hours, including evenings and weekends; experience in a 7x24x365 support environment a plus. * Excellent troubleshooting skills. * Good decision-making skills. * Ability to work under stress. * Ability to follow detailed procedures. * Ability to work within a team environment. * Excellent written and verbal communication and interpersonal skills. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: The salary range for this position is $19.00 - $24.00 an hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. #LI-Hybrid