Headend Specialist I - CVO
Specialist job at Mediacom Communications
Headend Specialist I - CVO (Centralized Video Ops) Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation.
As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team!
Position Overview:
Performs field technical work across the Mediacom service footprint. Assists in installing equipment as required by specific projects such as DC plants, Cisco network transport switches or routers, and learning new technology as it is being developed. Works closely with management to improve processes and plan new projects. Provides back-end support of the installation and configuration of enterprise and optical transport equipment. Performs basic configuration, installation, and testing of networks for all Mediacom departments. Provides onsite support for departments with technical issues as needed.
Company Benefits:
Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:
* Health, vision, and dental insurance!
* Paid vacation, holidays and flex paid time off!
* 401K with generous company match!
* Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!
* Education Enrichment of up to $5,000 per year for qualified employees!
* Company provided uniforms and boots!
* Employee Wellness Program!
Position Responsibilities:
* Perform all duties of personnel in Broadband Specialist I - IV descriptions (with respect to both CATV and HSD services).
* Installation and monitoring of equipment for generators, UPSs, air-conditioning, DC plants.
* Heavy planning, involved in wiring design for DC panels.
* Properly use, store, and maintain all test equipment used in system.
* Prepare estimates for projects, providing bill of materials.
* Climb ladders with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed. Lift and carry loads up to 75lbs (including up to 28 ft ladder).
* Perform on-site maintenance and support work, both during and after normal business hours.
* Communicate with the various internal engineering groups and NOCs to coordinate Enterprise activities, with a goal of minimizing downtime and providing a quality experience for the customer.
* Ground and air travel across the Mediacom footprint as needed in support of new orders, and to work with engineers on assigned installation and maintenance tasks. Approximately 75% travel time required. Overnights as needed.
* Other functions that may be assigned.
Position Requirements:
* 5+ years in a cable field technical position.
* Valid driver's license; satisfactory driving record.
* Ability to operate all tools and equipment in a safe and responsible manner.
* Knowledge of client/service architectures, bridges, local area networks, wide area networks, and IP networks is highly desired.
* Ability to operate all tools and equipment in a safe and responsible manner.
* Good written and verbal communication skills.
* Ability to work in all weather conditions and at various heights.
* Ability to work flexible hours, including evenings, weekends, and overtime as needed.
Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.
Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.
Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.
Disclaimer: The pay range for this role is $21.25 - $31.00 per hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.
#LI-Onsite
Associate Vendor Management Specialist
Wilmington, DE jobs
Mon-Fri 8am-5pm Any CSC Office Your Individual Responsibilities Will Include: * Building and maintaining business license knowledge * Researching issuing office ordinances and fee schedules * Manage data systems; SharePoint, Salesforce, Client Portfolio, Knowledge Core
* Exceptional CLS Business License Knowledge
* Ability to analyze business license portfolio data
* Communicate with jurisdictional offices at the federal, state, county, and local level to determine licensing and additional requirements
* Manage high volume workload to ensure no missed deadlines
* Delegate assignments and tasks effectively and set deadline expectations
* Building and maintaining strong interdepartmental and external issuing office relationships
* Analyzing business processes to identify available improvements or gaps. Create and own business process maps
* Flexibility and Agility in adapting to team's needs
* Examines data to grasp issues, draw conclusions, and solve problems
* Active participation in weekly CNA and other team calls, including leading and scheduling meetings, and identifying and brainstorming agenda items
* Ability to proactively manage and complete unscheduled special projects as needed
* Partner with Change Management and various business leaders to ensure operational readiness and facilitate internal adoption
* Work to ensure that business process outcomes are in harmony with an organization's strategic goals and enterprise design
* Developing and successfully completing yearly shared goals
* Bachelor's degree in business, marketing, law or related field, or if no degree, equivalent experience in a consultative customer service/administrative environment
* Extensive Business License Knowledge
* Energetic self-starter who thrives in a fast-paced, team-oriented environment
* Problem solving skills
* Ability to follow instructions; strong attention to detail and accuracy are critical
* Excellent planning, organization & prioritization skills, with the ability to manage several projects concurrently
* Ability to identify, time-manage and complete assignments
* Ability to self-evaluate performance
* Adaptability: willingness and ability to command new skills and responsibilities when necessary
* Proven history of achievement and strong performance
* Effective written and verbal communication skills
* Ability to work independently with minimum oversight, function as part of a team and across teams
* Effective time management and strong prioritization skills
* Strong critical thinking skills, both proactive and reactive
* Strong researching skills
* Strong computer skills including proficiency in Microsoft Office and Excel with the ability to integrate information from multiple sources quickly and accurately
* Ability to actively engage in group calls
Qualifications Include:
* Bachelor's degree in business, marketing, law or related field, or if no degree, equivalent experience in a consultative customer service/administrative environment
* Extensive Business License Knowledge
* Energetic self-starter who thrives in a fast-paced, team-oriented environment
* Problem solving skills
* Ability to follow instructions; strong attention to detail and accuracy are critical
* Excellent planning, organization & prioritization skills, with the ability to manage several projects concurrently
* Ability to identify, time-manage and complete assignments
* Ability to self-evaluate performance
* Adaptability: willingness and ability to command new skills and responsibilities when necessary
* Proven history of achievement and strong performance
* Effective written and verbal communication skills
* Ability to work independently with minimum oversight, function as part of a team and across teams
* Effective time management and strong prioritization skills
* Strong critical thinking skills, both proactive and reactive
* Strong researching skills
* Strong computer skills including proficiency in Microsoft Office and Excel with the ability to integrate information from multiple sources quickly and accurately
* Ability to actively engage in group calls
#LI-SL1
#CSC
#CSCCareers
Auto-ApplySecurity & Technical Support Analyst
Roanoke, VA jobs
Basic Function: This critical IT role combines security operations and technology support for various business areas at OCC. Security operations includes troubleshooting of security-related issues, recommendation of security best practices and leading projects to improve the company's security posture. This role will also engage in supporting virtual servers, desktop systems, personal & networked printers, basic software troubleshooting, basic Network troubleshooting & support, basic Telephone Systems support and other responsibilities as needed.
Significant Responsibilities:
Security:
* Demonstrates a thorough understanding of IT security concepts, including common attack vectors, prevention methods, end-point detection and remediation (EDR), Security Incident Event Monitoring (SIEM) etc.
* Investigates and recommends security Monitoring best practices, nature of alerts and risk assessment.
* Partners with the Manager of IT Support to present security monitoring summaries, risks and remediation to upper Management.
* Works with the Cyber Security Compliance Manager to understand the security-monitoring framework and ensure that the right controls are being monitored completely.
* Recommends security solutions, methods to the Manager of IT Support.
* In conjunction with the Manager of IT Support, highlight problem areas quickly and effectively, ensuring that OCC Management has the information needed to make effective decisions.
* Participate in audits or cyber-security testing to provide supporting data as necessary.
Infrastructure Technical Support:
* Performs administration and support tasks in a Microsoft Windows environment.
* Responds to first and second level support requests from business areas via phone call or email.
* Performs troubleshooting activities and communicates with business partners to solve day-to-day issues.
* Independently researches issues and/ or collaborates with the IT team to diagnose and resolve issues.
* Monitors the OCC incident management system (Spiceworks) and follows up with assigned personnel to ensure issues are resolved in a timely manner.
* Helps to maintain a centralized source of information/documentation that enables the Help Desk staff and support technicians to recover from technology issues quickly.
* Identifies problem trends and ensures that troubleshooting efforts are completed for recurring issues until permanent solutions are created.
* Works effectively in a small team environment, exchanging ideas freely, providing input and accepting suggestions to work towards a solution.
* Communicates ideas, situations and status clearly and effectively.
* Is comfortable in a fast-paced environment where competing priorities will require effective time management, effective communication and reliable follow-up.
* Participates in an on-call rotation.
Delivery: This role requires someone who takes the initiative to investigate, collaborate and communicate. Drive excellence and doesn't hesitate to challenge the status quo in a constructive manner.
Promotes OCC's service excellence and quality. Provides excellent service to business partners; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to customer request/needs.
Champions OCC's mission, vision and values (as detailed in our 15 Essential Points of Success); complies with policies and procedures, ethical standards and Code of Conduct.
Job Scope:
* Organization responsibility-has no supervision or leadership responsibilities
* Communication-frequent daily contact with all levels of employees, contractors and vendors
* Confidentiality-follows company policy/procedures for all levels and types of communication
* Financial Responsibility - has no financial responsibility
* Judgment - has responsibility on certain custom mission critical systems for the company.
* Compliance-follows company policy/procedures for Human Resources, Sarbanes-Oxley, ISO, etc.
* Travel-occasional overnight travel to out-of-state facilities
Minimum Qualifications Required:
Education and Experience:
* Experience in Microsoft Azure cloud computing configuration and administration are a plus.
* Cisco certifications are a plus.
* Certifications in Windows-based technologies or Cloud computing are a plus.
* High school diploma or GED with three years' IT related work experience in a corporate working environment is required.
* Associate degree in a computer science/information technology related field preferred.
Other Minimum Qualifications: Effective interpersonal, communication and teamwork skills. Must have ample amount of knowledge with the Information Technology infrastructure to ensure timely problem resolution and to minimize service interruptions. Must be capable in handling tactical level tasks and projects.
Essential Skills, Abilities & Knowledge: CompTIA or vendor specific certifications a plus. Work schedule will be designed to provide a balance of hours-of-responsibility and off time but the ability to be available 24x7 is an essential requirement.
Working Conditions: This is a partially sedentary job which requires sight sufficient for computer use and hearing sufficient for extensive, direct and/or telephone contact with customers, management and employees. Responsibilities require an individual to be physically mobile to move around the facility. The nature of this position and the personal interactions involved require that an individual possess significant and persuasive interactive communications skills. 40+ hour on-site work week with on-call availability required. Sitting for extended periods of time, dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components, occasional inspection of cables in floors and ceilings, lifting and transporting of moderately heavy objects such as computers and peripherals. Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions.
Note: This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
Security & Technical Support Analyst
Roanoke, VA jobs
Basic Function:
This critical IT role combines security operations and technology support for various business areas at OCC. Security operations includes troubleshooting of security-related issues, recommendation of security best practices and leading projects to improve the company's security posture. This role will also engage in supporting virtual servers, desktop systems, personal & networked printers, basic software troubleshooting, basic Network troubleshooting & support, basic Telephone Systems support and other responsibilities as needed.
Significant Responsibilities:
Security:
Demonstrates a thorough understanding of IT security concepts, including common attack vectors, prevention methods, end-point detection and remediation (EDR), Security Incident Event Monitoring (SIEM) etc.
Investigates and recommends security Monitoring best practices, nature of alerts and risk assessment.
Partners with the Manager of IT Support to present security monitoring summaries, risks and remediation to upper Management.
Works with the Cyber Security Compliance Manager to understand the security-monitoring framework and ensure that the right controls are being monitored completely.
Recommends security solutions, methods to the Manager of IT Support.
In conjunction with the Manager of IT Support, highlight problem areas quickly and effectively, ensuring that OCC Management has the information needed to make effective decisions.
Participate in audits or cyber-security testing to provide supporting data as necessary.
Infrastructure Technical Support:
Performs administration and support tasks in a Microsoft Windows environment.
Responds to first and second level support requests from business areas via phone call or email.
Performs troubleshooting activities and communicates with business partners to solve day-to-day issues.
Independently researches issues and/ or collaborates with the IT team to diagnose and resolve issues.
Monitors the OCC incident management system (Spiceworks) and follows up with assigned personnel to ensure issues are resolved in a timely manner.
Helps to maintain a centralized source of information/documentation that enables the Help Desk staff and support technicians to recover from technology issues quickly.
Identifies problem trends and ensures that troubleshooting efforts are completed for recurring issues until permanent solutions are created.
Works effectively in a small team environment, exchanging ideas freely, providing input and accepting suggestions to work towards a solution.
Communicates ideas, situations and status clearly and effectively.
Is comfortable in a fast-paced environment where competing priorities will require effective time management, effective communication and reliable follow-up.
Participates in an on-call rotation.
Delivery: This role requires someone who takes the initiative to investigate, collaborate and communicate. Drive excellence and doesn't hesitate to challenge the status quo in a constructive manner.
Promotes OCC's service excellence and quality. Provides excellent service to business partners; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to customer request/needs.
Champions OCC's mission, vision and values (as detailed in our
15 Essential Points of Success
); complies with policies and procedures, ethical standards and Code of Conduct.
Job Scope:
Organization responsibility-has no supervision or leadership responsibilities
Communication-frequent daily contact with all levels of employees, contractors and vendors
Confidentiality-follows company policy/procedures for all levels and types of communication
Financial Responsibility - has no financial responsibility
Judgment - has responsibility on certain custom mission critical systems for the company.
Compliance-follows company policy/procedures for Human Resources, Sarbanes-Oxley, ISO, etc.
Travel-occasional overnight travel to out-of-state facilities
Minimum Qualifications Required:
Education and Experience:
Experience in Microsoft Azure cloud computing configuration and administration are a plus.
Cisco certifications are a plus.
Certifications in Windows-based technologies or Cloud computing are a plus.
High school diploma or GED with three years' IT related work experience in a corporate working environment is required.
Associate degree in a computer science/information technology related field preferred.
Other Minimum Qualifications: Effective interpersonal, communication and teamwork skills. Must have ample amount of knowledge with the Information Technology infrastructure to ensure timely problem resolution and to minimize service interruptions. Must be capable in handling tactical level tasks and projects.
Essential Skills, Abilities & Knowledge: CompTIA or vendor specific certifications a plus. Work schedule will be designed to provide a balance of hours-of-responsibility and off time but the ability to be available 24x7 is an essential requirement.
Working Conditions: This is a partially sedentary job which requires sight sufficient for computer use and hearing sufficient for extensive, direct and/or telephone contact with customers, management and employees. Responsibilities require an individual to be physically mobile to move around the facility. The nature of this position and the personal interactions involved require that an individual possess significant and persuasive interactive communications skills. 40+ hour on-site work week with on-call availability required. Sitting for extended periods of time, dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components, occasional inspection of cables in floors and ceilings, lifting and transporting of moderately heavy objects such as computers and peripherals. Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions.
Note: This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
Security & Technical Support Analyst
Roanoke, VA jobs
Basic Function:
This critical IT role combines security operations and technology support for various business areas at OCC. Security operations includes troubleshooting of security-related issues, recommendation of security best practices and leading projects to improve the company's security posture. This role will also engage in supporting virtual servers, desktop systems, personal & networked printers, basic software troubleshooting, basic Network troubleshooting & support, basic Telephone Systems support and other responsibilities as needed.
Significant Responsibilities:
Security:
Demonstrates a thorough understanding of IT security concepts, including common attack vectors, prevention methods, end-point detection and remediation (EDR), Security Incident Event Monitoring (SIEM) etc.
Investigates and recommends security Monitoring best practices, nature of alerts and risk assessment.
Partners with the Manager of IT Support to present security monitoring summaries, risks and remediation to upper Management.
Works with the Cyber Security Compliance Manager to understand the security-monitoring framework and ensure that the right controls are being monitored completely.
Recommends security solutions, methods to the Manager of IT Support.
In conjunction with the Manager of IT Support, highlight problem areas quickly and effectively, ensuring that OCC Management has the information needed to make effective decisions.
Participate in audits or cyber-security testing to provide supporting data as necessary.
Infrastructure Technical Support:
Performs administration and support tasks in a Microsoft Windows environment.
Responds to first and second level support requests from business areas via phone call or email.
Performs troubleshooting activities and communicates with business partners to solve day-to-day issues.
Independently researches issues and/ or collaborates with the IT team to diagnose and resolve issues.
Monitors the OCC incident management system (Spiceworks) and follows up with assigned personnel to ensure issues are resolved in a timely manner.
Helps to maintain a centralized source of information/documentation that enables the Help Desk staff and support technicians to recover from technology issues quickly.
Identifies problem trends and ensures that troubleshooting efforts are completed for recurring issues until permanent solutions are created.
Works effectively in a small team environment, exchanging ideas freely, providing input and accepting suggestions to work towards a solution.
Communicates ideas, situations and status clearly and effectively.
Is comfortable in a fast-paced environment where competing priorities will require effective time management, effective communication and reliable follow-up.
Participates in an on-call rotation.
Delivery: This role requires someone who takes the initiative to investigate, collaborate and communicate. Drive excellence and doesn't hesitate to challenge the status quo in a constructive manner.
Promotes OCC's service excellence and quality. Provides excellent service to business partners; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to customer request/needs.
Champions OCC's mission, vision and values (as detailed in our 15 Essential Points of Success); complies with policies and procedures, ethical standards and Code of Conduct.
Job Scope:
Organization responsibility-has no supervision or leadership responsibilities
Communication-frequent daily contact with all levels of employees, contractors and vendors
Confidentiality-follows company policy/procedures for all levels and types of communication
Financial Responsibility - has no financial responsibility
Judgment - has responsibility on certain custom mission critical systems for the company.
Compliance-follows company policy/procedures for Human Resources, Sarbanes-Oxley, ISO, etc.
Travel-occasional overnight travel to out-of-state facilities
Minimum Qualifications Required:
Education and Experience:
Experience in Microsoft Azure cloud computing configuration and administration are a plus.
Cisco certifications are a plus.
Certifications in Windows-based technologies or Cloud computing are a plus.
High school diploma or GED with three years' IT related work experience in a corporate working environment is required.
Associate degree in a computer science/information technology related field preferred.
Other Minimum Qualifications: Effective interpersonal, communication and teamwork skills. Must have ample amount of knowledge with the Information Technology infrastructure to ensure timely problem resolution and to minimize service interruptions. Must be capable in handling tactical level tasks and projects.
Essential Skills, Abilities & Knowledge: CompTIA or vendor specific certifications a plus. Work schedule will be designed to provide a balance of hours-of-responsibility and off time but the ability to be available 24x7 is an essential requirement.
Working Conditions: This is a partially sedentary job which requires sight sufficient for computer use and hearing sufficient for extensive, direct and/or telephone contact with customers, management and employees. Responsibilities require an individual to be physically mobile to move around the facility. The nature of this position and the personal interactions involved require that an individual possess significant and persuasive interactive communications skills. 40+ hour on-site work week with on-call availability required. Sitting for extended periods of time, dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components, occasional inspection of cables in floors and ceilings, lifting and transporting of moderately heavy objects such as computers and peripherals. Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions.
Note: This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
Auto-ApplyClient Provisioning Specialist
Atlanta, GA jobs
Job DescriptionSalary:
Client Provisioning Specialist (CPS)
Classification:Exempt
Summary:The CPS is a customer facing support position focused on the clients experience with the lifecycle of Client Account Manager. This includes primary contact for client predominantly regarding project management. The CPS is chartered with clearly identify gaps in project delivery while ensuring that the project team and clients are aware of issues that will impact timely project completion and/or costs, and pro-actively seek to identify and communicate any schedule and budget risks.
For entry-level candidates, the role will begin as part-time hourly during the training period. Once in the role for 3-6 months, the apprentice will be given the opportunity to move to the full-time role if the training period is completed successfully.
For candidates that have prior telecommunications account management experience, we would consider to start full-time.
Essential Functions and Qualifications:
Account Management in serving as an extension of a clients team
Presentation skills
Project management skills
Manage multiple, diverse tasks simultaneously
Basic knowledge of telecommunications services and networks (voice, data, mobile, unified communications)
Microsoft Office competency and fluency in Excel
Confidence in delivering in-person and web-meetings; including all levels/organizations within a client organization
Managing large volumes of data in excel and application databases
Navigating carrier portals (wireline/wireless)
Knowledge of and understanding of pricing and benchmarking of telecom services
Preferred Competencies:
General knowledge of business finance
Reviewing, understanding, interpreting and managing carrier contracts
C-Level presentation and interaction skills
Major Duties and Responsibilities:
Presenting to C-Level and Executive Level management teams
Provide constant external feedback to clients on savings opportunities and best practices
Provide timely, detailed and accurate reporting to external and internal audiences
Perform and share with assigned clients recurring (weekly) updates and status on account
Enter new, upgrade, downgrade, and disconnect service orders
Solicit Quotes from vendors
Resolve escalated orders and issues
Create maintain, track, and report on status updates for open orders
Coordinate with management to ensure timely installation of client circuits
Schedule and prepare for customer activations as well as disconnections services
Skills and Abilities:
Ability to escalate effectively and manage vendors (both partners and non-partner vendors)
Ability to communicate effectively (verbal, written, email) with customers, peers, direct and senior management
Ability to diagnose, articulate, and provide solutions for clients technical issues
Ability to work as a facilitator on project plans implementations and installs/disconnects
Ability to leverage automation for efficiency and added customer benefit
Ability to utilize Vatics Telecom Expense Management Tool
Ability to articulate Vatics product set and company store
Supervisory Responsibility:While there is not a formal responsibility for personnel management, this role will work closely with various members of internal peer and management organizations and will need to take various leadership roles, internally and externally.
Work Environment:This position operates in a professional office environment.
Position Type and Expected Hours of Work: Once in the full-time position, days and hours of work are Monday through Friday, from 9:00 a.m. to 6:00 p.m. or alternatively from 8:30 a.m. to 5:30 p.m. You will also be tasked to ensure that any after hour escalations relating to the client are addressed.
Travel:Some travel (locally or in the US) may be required to perform the critical functions of the job.
Required Education and Experience:
College Degree
1+ years in telecommunications and/or in the Telecom Expense Management (TEM) and/or Managed Mobility Services (MMS) industries.
Additional Eligibility Qualifications
Work Authorization/Security Clearance (if applicable)
Job contingent upon a background check
EEO Statement:It is our policy to provide equal employment opportunity to all individuals. We are committed to a diverse workforce. We value all employees talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law.
Vatic s policy is to provide equal employment opportunity to qualified persons without regard to race, color, religion, sex, national origin, age, known mental and physical disabilities, or veteran status. Federal and state laws require this, and we believe equal employment opportunity is simply good business practice.
Sales Application Specialist
San Diego, CA jobs
Job Description
The Sales Application Specialist serves as the primary technical point of contact for customers seeking premium in-process weighing solutions. This individual will play a vital role in supporting Hardy's sales efforts by understanding customer applications, selecting and configuring products, and providing expert guidance on the proper use and integration of Hardy weighing systems.
This position combines inside sales, technical support, and customer service, requiring both a strong customer focus and a solid technical aptitude.
PRIMARY RESPONSIBILITIES
Act as the first line of response for customer inquiries related to Hardy's in-process weighing products and applications.
Engage with key accounts and other customers to understand process requirements, including environment, system interfaces, and performance criteria.
Size, select, and configure load cells, weighing instruments, and related accessories based on customer needs.
Prepare and deliver quotations, proposals, and configurations through Hardy's CRM and ERP systems.
Provide technical guidance on product application, installation, and operation-both pre- and post-sale.
Collaborate with Engineering, Product Management, and Sales to ensure complete and accurate customer solutions.
Follow up on leads, quotes, and open opportunities to help drive revenue and customer satisfaction.
Support channel partners, OEMs, System Integrators, and end users with product recommendations, pricing, and order status updates.
Maintain up-to-date product knowledge and participate in ongoing technical and sales training.
Performs other related duties and responsibilities as assigned to support the success of the organization.
QUALIFICATIONS
Education & Experience
Bachelor's degree in Engineering, Industrial Technology, or a related technical field preferred (or equivalent experience).
2+ years of experience in inside sales, customer support, or technical application roles-preferably in industrial automation, instrumentation, or process control.
Skills & Attributes
Strong technical aptitude with the ability to understand and explain in-process weighing concepts.
Excellent communication and customer service skills (phone, email, and written).
Proficient in CRM systems (HubSpot, Salesforce, or similar) and Microsoft Office Suite.
Highly organized, detail-oriented, and comfortable managing multiple priorities.
Team-oriented, self-motivated, and eager to learn Hardy's products and applications.
Broadband Representative/Associate/Specialist
Swainsboro, GA jobs
Job Description
Broadband Representative/Associate/Specialist Bring Reliable Internet to Your Community and Build Your Career with Vyve Broadband! Do you like solving problems, working with your hands, and meeting new people every day? At Vyve Broadband, we connect communities to high-speed internet, TV, and voice services and we're looking for motivated individuals to join our field team.
As a Broadband Representative, you'll be the face of Vyve in your community, installing and servicing internet and TV for homes and businesses. No two days are the same one day you might be setting up a new customer with Vyve Gig internet, the next troubleshooting an issue to get a family streaming again. You'll work both indoors and outdoors, in all seasons, with a supportive team that's invested in your success.
Why Join Vyve?
We take care of our people so you can take care of business.
Comprehensive Benefits - Multiple medical, dental, and vision options with 100% preventive care
Peace of Mind - Company-paid life insurance & disability coverage, with voluntary buy-up options
401(k) with Company Match - Save for your future with our competitive retirement plan and employer matching contributions
Wellness Rewards - Earn up to $500/year just for completing checkups & screenings
Extra Perks - Pet insurance, identity theft protection, legal assistance, and more
Support Anytime - Free 24/7 telemedicine & virtual counseling for you and your family
Growth Opportunities - Leadership development, professional sales training & ongoing learning
What You'll Do
Install, upgrade, and repair internet, TV, and phone services for residential and commercial customers
Troubleshoot service issues from the network to customer equipment
Educate customers on using their new services and recommend upgrades to fit their needs
Work on a flexible schedule, including occasional overtime and on-call shifts
Operate company vehicles and maintain tools and equipment
What We're Looking For
Great customer service and communication skills
Ability to work at heights, in attics, crawl spaces, and outdoors in various weather
Problem-solving mindset and willingness to learn new technology
Valid driver's license and clean driving record
High school diploma or equivalent (tech or customer service experience is a plus)
Join Us
If you want to work in a role where every day is different, your skills grow quickly, and your work helps neighbors stay connected, Vyve Broadband is the place for you. Apply today and start building your career in broadband technology!
Equal Opportunity
Vyve Broadband is an equal opportunity employer. We do not unlawfully discriminate based on race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, reserve or National Guard status, or any other protected status under applicable law.
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Associate Specialist, Leadership and Teen Program Development
Blacksburg, VA jobs
Apply now Back to search results Job no: 534428 Work type: Administrative & Professional Senior management: Agriculture & Life Sciences Department: 4-H Centers and Admin. Job Description
Virginia 4-H is seeking a visionary and collaborative professional to serve as the Associate Specialist for Leadership and Teen Program Development. This role will focus on developing and coordinating statewide leadership initiatives, including the Virginia 4-H Ambassador programs, to empower youth as confident, capable leaders. The successful candidate will design innovative experiences that foster civic engagement, personal growth, and leadership development among youth.
Required Qualifications
* Master's degree in adult and continuing education, youth development, environmental and natural resources, Extension education, Career and Technical Education, or a related field.
* Associate Specialists are required to be promoted to Extension Specialist by the sixth year of employment.
* Extensive experience in designing and implementing community-based Extension or non-formal educational programs, with a strong emphasis on youth development and teen programming.
* Demonstrated experience providing leadership using recognized youth development standards.
* Excellent interpersonal communication skills.
* Commitment to working with a broad audience and colleagues.
* Strong organizational, communication, and interpersonal skills.
* Demonstrated ability to develop and deliver engaging and impactful programs.
* Ability to work collaboratively with a wide range of stakeholders.
* Commitment to the mission and values of Virginia 4-H.
Preferred Qualifications
* A doctoral or terminal degree in adult and continuing education, youth development, environmental and natural resources, Extension education, Career and Technical Education, or a related field.
* Demonstrated success in securing grants and fundraising to support program initiatives.
* A strong record of research and scholarly publications in the field of youth development, camping, or related areas.
* Experience in strategic planning and implementation, particularly in the context of educational or youth development programs.
Overtime Status
Exempt: Not eligible for overtime
Appointment Type
Regular
Salary Information
$60,000 - $70,000
Hours per week
40
Review Date
October 24, 2025
Additional Information
This position will be on-site with consideration for a telework agreement.
The successful candidate will be required to have a driver's license check with an acceptable and safe driving record.
The successful candidate will be required to have a criminal conviction check.
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Alyssa Walden at *************** during regular business hours at least 10 business days prior to the event.
Advertised: October 2, 2025
Applications close:
Broadband Representative/Associate/Specialist
Mineral Wells, TX jobs
VYVE BROADBAND JOB DESCRIPTION Broadband/Cable Installer Technician Who are we? Vyve Broadband is a leading broadband Internet provider serving rural communities across 16 states. Vyve Broadband offers a range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers including high-speed internet (up to Vyve Gig), digital HD video and voice services. For commercial customers, Vyve offers optical Ethernet, PRI and hosted voice services to the business community. Come Thrive with Vyve!
What's the job?
Performs residential and commercial installation of internet, phone and cable services
Troubleshoot and fix service issues
Delivers a spectacular customer experience
Upsells current services such as internet speeds
Requires lifting, climbing, and working in all types of weather
Does this sound like you?
High School Diploma or equivalent
Valid driver's license and clean driving record
Customer-focused, willing to go above and beyond to ensure customers are 100% satisfied
Hard worker that likes to learn, grow and be busy
Searching for a rewarding career that just “feels right”
Not afraid of heights (poles, roofs, towers)
Why our people love working for Vyve…
Growth - ready-made career paths with paid training and certifications through SCTE. Finally get to be in the driver's seat of your career, work your way up from entry level to Director - the sky is the limit!
Benefits - Great medical, dental, vision plan plus fun extras like pet insurance, 401k with company match, home & auto discounts, and most importantly - FREE SERVICES!! Save thousands on your internet and cable bill per year
Compensation - Competitive base pay plus sales/upgrade/referral commissions, annual bonuses, merit increases and long-term incentive plan
Company vehicle, gas card, tools & equipment
Vyve Broadband is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.
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#2556 Associate Technical Application Specialist (TA20)
Port Hueneme, CA jobs
Role and Responsibilities:
Full Time Associate Technical Applications Specialist position supporting the DMS Department providing logistics services in support of provisioning for weapon/combat system configurations both US and FMS Navy ships.
Position Qualifications:
•Must have an Associate's Degree and 1- 3 years of applicable experience Or no degree and 5 years of applicable experience.
•Must be able to research provisioning data and understand the overarching provisioning process.
•Must be able to support the development of the provisioning Technical Data packages.
•Must be able to identify National Item Identification Numbers and National Stock Numbers.
•Must be able to research Allowance Parts List (APL), Allowance Equipage List (AEL) and understand how the APLs/AELs are transmitted and how updates are captured.
•Must be able to research and provide part provisioning support, developing hardware inventory lists for various system configurations.
•Must be able to maintain and update excel-based inventory spreadsheets to support accurate asset tracking and resource allocation.
•Must be attention to detail and able to develop logistics support status reports.
•Must be able to understand and support Life Cycle Sustainment Plans (LCSP) & Interim Support Plans (ISP).
•Must be able to understand Failure Mode and Effect Analysis (FMEA) & Failure Mode, Effects, and Criticality Analysis (FMECA) data and draft maintenance planning documents.
•Must be able to analyze Engineer Change Proposals (ECP) and Ordnance Alterations (ORDALTS) documentation.
•Must be able to interface with PHD engineers, technicians, logisticians and management with research, recommendations and providing status.
•Must have computer Microsoft Office skills (word processing, spreadsheets, data entry)
•Have a valid driver's license with own transportation.
•Must be able to receive and maintain a security clearance.
•Must be able to work under minimal supervision, perform and complete tasks with limited guidance.
•Able to follow company policies and procedures.
•Able to write, speak and understand English and able to write clear, detailed reports.
Preferred Skills:
•Navy FC School
•Previous NAVSEA Logistics experience.
Physical Requirements:
•Must be able to travel if/when required.
JOB CODE: TA20
#2556 Associate Technical Application Specialist (TA20)
Port Hueneme, CA jobs
Job Description
Role and Responsibilities:
Full Time Associate Technical Applications Specialist position supporting the DMS Department providing logistics services in support of provisioning for weapon/combat system configurations both US and FMS Navy ships.
Position Qualifications:
•Must have an Associate's Degree and 1- 3 years of applicable experience Or no degree and 5 years of applicable experience.
•Must be able to research provisioning data and understand the overarching provisioning process.
•Must be able to support the development of the provisioning Technical Data packages.
•Must be able to identify National Item Identification Numbers and National Stock Numbers.
•Must be able to research Allowance Parts List (APL), Allowance Equipage List (AEL) and understand how the APLs/AELs are transmitted and how updates are captured.
•Must be able to research and provide part provisioning support, developing hardware inventory lists for various system configurations.
•Must be able to maintain and update excel-based inventory spreadsheets to support accurate asset tracking and resource allocation.
•Must be attention to detail and able to develop logistics support status reports.
•Must be able to understand and support Life Cycle Sustainment Plans (LCSP) & Interim Support Plans (ISP).
•Must be able to understand Failure Mode and Effect Analysis (FMEA) & Failure Mode, Effects, and Criticality Analysis (FMECA) data and draft maintenance planning documents.
•Must be able to analyze Engineer Change Proposals (ECP) and Ordnance Alterations (ORDALTS) documentation.
•Must be able to interface with PHD engineers, technicians, logisticians and management with research, recommendations and providing status.
•Must have computer Microsoft Office skills (word processing, spreadsheets, data entry)
•Have a valid driver's license with own transportation.
•Must be able to receive and maintain a security clearance.
•Must be able to work under minimal supervision, perform and complete tasks with limited guidance.
•Able to follow company policies and procedures.
•Able to write, speak and understand English and able to write clear, detailed reports.
Preferred Skills:
•Navy FC School
•Previous NAVSEA Logistics experience.
Physical Requirements:
•Must be able to travel if/when required.
Headend Specialist
Seneca, SC jobs
Under general supervision, responsible for maintenance, repair, additions, alterations and general upkeep of primary headends, secondary headends, hub sights and relay sights, antennas, towers, earth stations. Reception, processing, combining and transmission of standard analog and digital CATV services, high speed internet and telephony duties. Periodically tests all equipment and the quality of signals throughout the cable network. Maintains required logs, records and other documentation pertaining to headend operations. Installs and become familiar with new technology as projects and company goals require.
Supervisory Responsibilities
No direct reports.
Illustrative Accountabilities
Performs all job responsibilities and duties of a Broadband Technician IV with experience in HFC preventative and demand maintenance, fiber splicing and as a service technician.
Performs regular maintenance, repair, testing alignment, alterations and adjustment on all headend equipment including, but not limited to, processors, modulators, demodulators, encoders, decoders, satellite receivers, all types of switchers, fiber optic transmitters, fiber optic receivers, other fiber optic equipment, RF combining networks, digital headend equipment, telephony equipment, generators, air conditioning, power conditioning and other headend and plant equipment.
Ability to perform regular proof of performance and other headend and plant testing, documentation and reporting in accordance with FCC rules.
Performs headend alterations including design changes, service additions, service changes, channel rearrangements, equipment improvements and changes including air conditioning, power conditioning, standby generators, towers, antennas and satellite RX/TX stations.
Maintains through and current proficiency of FCC performance specifications, and can, without supervision, initiate and complete comprehensive testing including (but not limited to) all FCC required or recommended tests and measurements. Insures that the headend and all related equipment is properly maintained within these specifications at all times.
Maintains all equipment assigned in proper working order including regular calibration, repair, adjustment and alignment.
Familiar with setup and operation of cable modem termination systems, cable modems, and basic networking equipment. Able to work closely with network engineers to facilitate proper operation, maintenance, and restoration of high speed data network.
Competent on fiber optic troubleshooting, preparation and fusion splicing.
Utilize optical time domain reflectometer to perform splice acceptance tests as well as fault location.
Effectively maintains headend and hub site locations in an extremely neat and orderly manner with a strong attention to detail.
Knowledgeable on microwave transmitters-receivers, radio backhauls and wireless HSD systems preferred.
Responsible for insuring the proper tower and site maintenance schedule is followed.
Test and maintain backup powering systems- including generators, uninterruptible power supplies, and temporary feeds.
Install and align satellite dishes. Includes fine tuning of feedhorns and replacement of low noise block converters. May include multi-feed assemblies.
Properly protects and defends equipment, property and material against loss, theft or damage.
Install, maintain, and test emergency alert systems.
Performs training of personnel as directed
Other duties as assigned.
Qualifications
High School Diploma or GED required; trade school education is highly desirable.
Able to communicate verbally and in writing in a clear and straightforward manner.
Networking and IT background preferred.
Must know and understand applicable Federal Communication Commission regulations and National Electric Safety Code.
Must have excellent interpersonal skills including the ability to have a pleasant, courteous and business like appearance in dealing with customers.
Requires a valid driver's license and a good driving record.
Punctual, regular and consistent attendance record.
Requires strong demonstrated mechanical aptitude.
Must be willing to work various shifts including weekends, late nights, inclement weather etc.
Valid driver's license and satisfactory driving record.
Must be able to work independently and as a group.
Essential Job Functions
Field exposure to one or more disagreeable or hazardous conditions 100% of work schedule.
Must be able to lift a minimum of 70 lbs.
Must be able to operate basic hand tools.
Must be able to climb poles and ladders.
Travel may be required.
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In House Operation Specialist FLAGSHIP LOCATION ROSEDALE CENTER (Somali Speaking Preferred)
Roseville, MN jobs
* Flagship Location* We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading!
We are seeking a detail-oriented and proactive Operations Specialist to support our operations team in optimizing and streamlining daily business processes. The ideal candidate will be responsible for coordinating operational activities, improving workflows, and ensuring that all processes run smoothly and efficiently. This role offers an exciting opportunity to contribute to the growth and success of our organization.
What you'll do in your role?
* Device Send backs 4-5 times per week
* Merchandising changeout (posters, signage etc)
* Demo management (ensuring all displays are in accordance with T-Mobile requirements)
* Maintaining Store cleanliness
* Ensuring the location is operationally exceeding all KPIs
* Inventory / safe management
* Daily opening and closing paperwork duties
* Cash Management
* Accessory management and replenishment
The ideal candidate will bring:
* Strong analytical skills with the ability to interpret data and make data-driven decisions.
* Excellent communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.
* Strong problem-solving and organizational abilities.
* Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint),
* 6 months of customer service and/or sales experience, Retail environment preferred
Whats in it for you?
* Employee Stock Ownership Program (ESOP)
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What must haves do you need?
* Be at least 18 years of age
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (40 hours) or Part Time (20+ hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
HCV Specialist
Lynchburg, VA jobs
The Lynchburg Redevelopment and Housing Authority (LRHA) is seeking a mission-driven and detail-oriented HCV Specialist to join our team! If you're passionate about helping individuals and families maintain permanent, stable housing and you're ready to make a direct impact in the community this is the opportunity for you.
The Role:
The primary purpose of this position is to manage a caseload of approximately 225 clients while supporting their ability to maintain permanent housing through regular contact, case management, and direct support. You'll work closely with Housing Choice Voucher (HCV) and special program participants, private landlords, and partner agencies to ensure compliance with HUD regulations and LRHA policies.
This is a dynamic, client-facing role that combines case management, regulatory compliance, housing support, and landlord relations. You'll be a key player in maintaining the effectiveness of our housing programs, ensuring timely processing of documents, accurate payment disbursements, and responsive service to both clients and landlords.
What You'll Do:
Manage a full caseload of HCV and special program participants
Interview and counsel applicants and participants about program eligibility and obligations
Process applications, re-certifications, and determine ongoing eligibility
Calculate tenant rents, Housing Assistance Payments (HAP), and utility reimbursements
Issue vouchers for moves, portability, and special-purpose housing needs
Conduct outreach and present at participant briefings and community events
Respond to inquiries from landlords and resolve contract-related issues
Monitor program compliance with HUD and LRHA standards
Perform housing inspections, maintain records, and ensure timely reporting to HUD
Draft and send correspondence regarding appointments, rent changes, or terminations
Collaborate with landlords, community agencies, and internal teams to support housing stability
What We're Looking For:
Education/Experience: Associate degree in Business or a related field and at least two (2) years of case management or related experience. Equivalent combinations of education and experience may be considered.
Skills and Knowledge:
Strong understanding of HUD regulations preferred
Exceptional problem-solving skills; demonstrating resourcefulness and a desire to understand the problem, while being proactive and solution-driven
Strong customer services skills; excellent communication and organizational skills
Ability to manage deadlines, multiple priorities, and sensitive situations
Analytical and demonstrate critical thinking skills
Strong attention to detail
Strong data entry and record-keeping abilities
Knowledge of housing programs
Certifications: Must obtain HCV Specialist Certification within 12 months of hire; LRHA will cover the cost and training associated with this requirement
Other Requirements: Valid driver's license and insurability under LRHA's insurance plan.
Why Join LRHA?
At LRHA, we're more than just a housing authority, we're a vital part of the Lynchburg community, working to provide safe, affordable housing opportunities for those who need it most.
We offer:
Meaningful, mission-driven work
Supportive and collaborative team environment
Ongoing training and professional development
Compensation and Benefits: Starting hourly wage is between $22.00 to $26.00 per hour commensurate with experience and qualifications. LRHA offers a generous and comprehensive benefits package that includes an exceptional retirement plan, medical, dental, vision, and life insurance, paid time-off and holidays, among other benefits.
Broadband Representative/Associate/Specialist
Statesboro, GA jobs
Job Description
Broadband Representative/Associate/Specialist Bring Reliable Internet to Your Community and Build Your Career with Vyve Broadband! Do you like solving problems, working with your hands, and meeting new people every day? At Vyve Broadband, we connect communities to high-speed internet, TV, and voice services and we're looking for motivated individuals to join our field team.
As a Broadband Representative, you'll be the face of Vyve in your community, installing and servicing internet and TV for homes and businesses. No two days are the same one day you might be setting up a new customer with Vyve Gig internet, the next troubleshooting an issue to get a family streaming again. You'll work both indoors and outdoors, in all seasons, with a supportive team that's invested in your success.
Why Join Vyve?
We take care of our people so you can take care of business.
Comprehensive Benefits - Multiple medical, dental, and vision options with 100% preventive care
Peace of Mind - Company-paid life insurance & disability coverage, with voluntary buy-up options
401(k) with Company Match - Save for your future with our competitive retirement plan and employer matching contributions
Wellness Rewards - Earn up to $500/year just for completing checkups & screenings
Extra Perks - Pet insurance, identity theft protection, legal assistance, and more
Support Anytime - Free 24/7 telemedicine & virtual counseling for you and your family
Growth Opportunities - Leadership development, professional sales training & ongoing learning
What You'll Do
Install, upgrade, and repair internet, TV, and phone services for residential and commercial customers
Troubleshoot service issues from the network to customer equipment
Educate customers on using their new services and recommend upgrades to fit their needs
Work on a flexible schedule, including occasional overtime and on-call shifts
Operate company vehicles and maintain tools and equipment
What We're Looking For
Great customer service and communication skills
Ability to work at heights, in attics, crawl spaces, and outdoors in various weather
Problem-solving mindset and willingness to learn new technology
Valid driver's license and clean driving record
High school diploma or equivalent (tech or customer service experience is a plus)
Join Us
If you want to work in a role where every day is different, your skills grow quickly, and your work helps neighbors stay connected, Vyve Broadband is the place for you. Apply today and start building your career in broadband technology!
Equal Opportunity
Vyve Broadband is an equal opportunity employer. We do not unlawfully discriminate based on race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, reserve or National Guard status, or any other protected status under applicable law.
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Headend Specialist
Clemson, SC jobs
Under general supervision, responsible for maintenance, repair, additions, alterations and general upkeep of primary headends, secondary headends, hub sights and relay sights, antennas, towers, earth stations. Reception, processing, combining and transmission of standard analog and digital CATV services, high speed internet and telephony duties. Periodically tests all equipment and the quality of signals throughout the cable network. Maintains required logs, records and other documentation pertaining to headend operations. Installs and become familiar with new technology as projects and company goals require.
Supervisory Responsibilities
No direct reports.
Illustrative Accountabilities
Performs all job responsibilities and duties of a Broadband Technician IV with experience in HFC preventative and demand maintenance, fiber splicing and as a service technician.
Performs regular maintenance, repair, testing alignment, alterations and adjustment on all headend equipment including, but not limited to, processors, modulators, demodulators, encoders, decoders, satellite receivers, all types of switchers, fiber optic transmitters, fiber optic receivers, other fiber optic equipment, RF combining networks, digital headend equipment, telephony equipment, generators, air conditioning, power conditioning and other headend and plant equipment.
Ability to perform regular proof of performance and other headend and plant testing, documentation and reporting in accordance with FCC rules.
Performs headend alterations including design changes, service additions, service changes, channel rearrangements, equipment improvements and changes including air conditioning, power conditioning, standby generators, towers, antennas and satellite RX/TX stations.
Maintains through and current proficiency of FCC performance specifications, and can, without supervision, initiate and complete comprehensive testing including (but not limited to) all FCC required or recommended tests and measurements. Insures that the headend and all related equipment is properly maintained within these specifications at all times.
Maintains all equipment assigned in proper working order including regular calibration, repair, adjustment and alignment.
Familiar with setup and operation of cable modem termination systems, cable modems, and basic networking equipment. Able to work closely with network engineers to facilitate proper operation, maintenance, and restoration of high speed data network.
Competent on fiber optic troubleshooting, preparation and fusion splicing.
Utilize optical time domain reflectometer to perform splice acceptance tests as well as fault location.
Effectively maintains headend and hub site locations in an extremely neat and orderly manner with a strong attention to detail.
Knowledgeable on microwave transmitters-receivers, radio backhauls and wireless HSD systems preferred.
Responsible for insuring the proper tower and site maintenance schedule is followed.
Test and maintain backup powering systems- including generators, uninterruptible power supplies, and temporary feeds.
Install and align satellite dishes. Includes fine tuning of feedhorns and replacement of low noise block converters. May include multi-feed assemblies.
Properly protects and defends equipment, property and material against loss, theft or damage.
Install, maintain, and test emergency alert systems.
Performs training of personnel as directed
Other duties as assigned.
Qualifications
High School Diploma or GED required; trade school education is highly desirable.
Able to communicate verbally and in writing in a clear and straightforward manner.
Networking and IT background preferred.
Must know and understand applicable Federal Communication Commission regulations and National Electric Safety Code.
Must have excellent interpersonal skills including the ability to have a pleasant, courteous and business like appearance in dealing with customers.
Requires a valid driver's license and a good driving record.
Punctual, regular and consistent attendance record.
Requires strong demonstrated mechanical aptitude.
Must be willing to work various shifts including weekends, late nights, inclement weather etc.
Valid driver's license and satisfactory driving record.
Must be able to work independently and as a group.
Essential Job Functions
Field exposure to one or more disagreeable or hazardous conditions 100% of work schedule.
Must be able to lift a minimum of 70 lbs.
Must be able to operate basic hand tools.
Must be able to climb poles and ladders.
Travel may be required.
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Headend Specialist
Anderson, SC jobs
Under general supervision, responsible for maintenance, repair, additions, alterations and general upkeep of primary headends, secondary headends, hub sights and relay sights, antennas, towers, earth stations. Reception, processing, combining and transmission of standard analog and digital CATV services, high speed internet and telephony duties. Periodically tests all equipment and the quality of signals throughout the cable network. Maintains required logs, records and other documentation pertaining to headend operations. Installs and become familiar with new technology as projects and company goals require.
Supervisory Responsibilities
No direct reports.
Illustrative Accountabilities
Performs all job responsibilities and duties of a Broadband Technician IV with experience in HFC preventative and demand maintenance, fiber splicing and as a service technician.
Performs regular maintenance, repair, testing alignment, alterations and adjustment on all headend equipment including, but not limited to, processors, modulators, demodulators, encoders, decoders, satellite receivers, all types of switchers, fiber optic transmitters, fiber optic receivers, other fiber optic equipment, RF combining networks, digital headend equipment, telephony equipment, generators, air conditioning, power conditioning and other headend and plant equipment.
Ability to perform regular proof of performance and other headend and plant testing, documentation and reporting in accordance with FCC rules.
Performs headend alterations including design changes, service additions, service changes, channel rearrangements, equipment improvements and changes including air conditioning, power conditioning, standby generators, towers, antennas and satellite RX/TX stations.
Maintains through and current proficiency of FCC performance specifications, and can, without supervision, initiate and complete comprehensive testing including (but not limited to) all FCC required or recommended tests and measurements. Insures that the headend and all related equipment is properly maintained within these specifications at all times.
Maintains all equipment assigned in proper working order including regular calibration, repair, adjustment and alignment.
Familiar with setup and operation of cable modem termination systems, cable modems, and basic networking equipment. Able to work closely with network engineers to facilitate proper operation, maintenance, and restoration of high speed data network.
Competent on fiber optic troubleshooting, preparation and fusion splicing.
Utilize optical time domain reflectometer to perform splice acceptance tests as well as fault location.
Effectively maintains headend and hub site locations in an extremely neat and orderly manner with a strong attention to detail.
Knowledgeable on microwave transmitters-receivers, radio backhauls and wireless HSD systems preferred.
Responsible for insuring the proper tower and site maintenance schedule is followed.
Test and maintain backup powering systems- including generators, uninterruptible power supplies, and temporary feeds.
Install and align satellite dishes. Includes fine tuning of feedhorns and replacement of low noise block converters. May include multi-feed assemblies.
Properly protects and defends equipment, property and material against loss, theft or damage.
Install, maintain, and test emergency alert systems.
Performs training of personnel as directed
Other duties as assigned.
Qualifications
High School Diploma or GED required; trade school education is highly desirable.
Able to communicate verbally and in writing in a clear and straightforward manner.
Networking and IT background preferred.
Must know and understand applicable Federal Communication Commission regulations and National Electric Safety Code.
Must have excellent interpersonal skills including the ability to have a pleasant, courteous and business like appearance in dealing with customers.
Requires a valid driver's license and a good driving record.
Punctual, regular and consistent attendance record.
Requires strong demonstrated mechanical aptitude.
Must be willing to work various shifts including weekends, late nights, inclement weather etc.
Valid driver's license and satisfactory driving record.
Must be able to work independently and as a group.
Essential Job Functions
Field exposure to one or more disagreeable or hazardous conditions 100% of work schedule.
Must be able to lift a minimum of 70 lbs.
Must be able to operate basic hand tools.
Must be able to climb poles and ladders.
Travel may be required.
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Rental Specialist
Birmingham, AL jobs
MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Rental Fulfillment Specialist in Birmingham, AL to support our fast-growing Voice division.
MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.
WHAT YOU WILL BE DOING:
Facilitating rental fulfillment orders by gathering equipment, packaging to ensure safe shipment, and shipping to customers.
Unpacking and examining incoming shipments including recording damages and shortages. Returned items will be checked, cleaned, and returned to inventory.
Maintaining equipment inventory.
Performing all computer functions necessary to track equipment locations and active rental orders.
Resolving material needs and inventory control issues as they arise.
Updating computer-generated inventories and documents.
Testing & Programing Rental Radios for proper operations (training will be provided).
Maintaining the work area and equipment in a clean and orderly condition and following proper safety procedures.
Communicate with customers and MCA Team via telephone and e-mail.
Schedule fulfillment of rental projects including maintaining a rental calendar of events and verification of inventory levels.
WHAT YOU WILL BRING TO THE TEAM:
High School diploma, GED, or equivalent.
Minimum of 2 years' experience in Shipping and Receiving.
Proficiency in MS Office Suite, such as Word and Excel.
Strong communication skills.
Familiarity with Radio Frequency, preferred.
YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS:
The physical environment requires the employee to work inside.
While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 50 pounds, and frequently position self to maintain computers or other equipment as needed.
TRAVEL REQUIREMENTS:
Travel as necessary to support company and customer needs.
DIRECT REPORTS:
No Direct Reports
WHO WE ARE
Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services - including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.
WHAT WE BELIEVE
We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn't just a motto for MCA, it's an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.
NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.”
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Auto-ApplyBroadband Specialist I
Specialist job at Mediacom Communications
Broadband Specialist I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation.
As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team!
Position Overview:
As a Broadband Specialist I (Field Technician), you will be primarily focused on new installations of our cable television and broadband services. You'll drive a company van, go into customer homes, and represent Mediacom every day to our customers. You'll also learn and perform a variety of duties including installation, changes of service, additional outlet installation, disconnection of service, payment collection, and any special requests customers may have regarding installation.
Company Benefits:
Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:
* Company provided vehicle and gas card!
* Paid on the job training and opportunity to promote quickly!
* Company provided tools, tablet, and phone!
* Health, vision, and dental insurance!
* Paid vacation, holidays and flex paid time off!
* 401K with generous company match!
* Pay increases through self-guided training!
* Performance bonus potential!
* Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!
* Education Enrichment up to $5,000 per year for qualified employees!
* Company provided uniforms and boots!
* Employee Wellness Program!
Position Responsibilities:
* Make customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings, including pre-wired units.
* Perform new connects, reconnects, requested and non-pay disconnects; add outlets; install and/or remove converters; perform upgrades and downgrades of service.
* Analyze picture quality and judges' acceptability of picture delivered following installation of cable service.
* Work with connectors, fasteners and wire and use hand tools.
* Use customary CATV hand and power tools in performance of job duties.
* Complete appropriate paperwork functions as prescribed by system management.
* Read signal levels through use of field strength meter; add and subtract levels in installation problems; install connectors on different types of drop cable; maintain proper clearances; install tap-off devices.
* Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed.
* Lift and carry loads up to 100 lbs. (including line ladder); Work within limited confines, such as crawl spaces.
* Properly use, store and maintain a VOM or DMM to check for "open" or "short" online as well as AC and DC voltages.
* Read general drop system layouts from blueprints.
* Inform customers of FCC Rules and Company policies as they pertain to customers.
* Drive company vehicles in performance of job duties; use bucket truck. Perform proper vehicle upkeep and maintenance.
* Generate additional company revenue through effective sales techniques and by offering information about product options, sales campaigns, and promotions.
* Perform other duties such as clean-up and salvage of wrecked out materials; provide general assistance to other employees as directed.
* Perform installations and changes of service, while adhering to: applicable codes, requirements, guidelines, company procedures and safe work practices in order to provide an outstanding customer experience.
Position Requirements:
* No experience required.
* High school diploma or GED required.
* Valid driver's license required: satisfactory driving record required.
* General level of mechanical and consumer devices knowledge
* Ability to interact and communicate with customers and co-workers.
* Ability to work in high or tight spaces.
* Ability to work in all weather conditions and at various heights.
* Ability to work flexible work hours, including evenings, weekends, holidays, and overtime as required.
Physical Requirements:
* Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools.
Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.
Our Awards: Mediacom is proud to have received the following recognitions: 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.
Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.
Disclaimer: The salary range for this position is $15.25 - $16.50 an hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.
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