Mediavine jobs

Mediavine is seeking an Account Executive to join our Publisher Development Team, as a part of our larger Revenue Department. Mediavine is a fast-growing advertising management company representing over 10,000 websites in the food, lifestyle, DIY, and entertainment space. Founded by content creators, for content creators, Mediavine is a Top 20 Comscore property, exclusively reaching over 125 million monthly unique visitors. With best-in-class technology and a commitment to traffic quality and brand safety, we ensure optimal performance for our creators. Mission & Culture We are striving to build an inclusive and diverse team of highly talented individuals that reflect the industries we serve and the world we live in. The unique experiences and perspectives of our team members is encouraged and valued. If you are talented, driven, enjoy the pace of a start-up like environment, let's talk! Position Title & Overview: The Account Executive will be responsible for growing Mediavine's list of publishers. You will work within the Publisher Development Team's framework to identify new opportunities, build relationships, and bring in new business that meets company goals and priorities. Growing our business requires an emphasis on quality as well as quantity. The person in this role will work as a part of the team to ensure that prospective Mediavine publishers are as extensively vetted for brand safety, traffic, and advertising performance potential as the rest of our clients. In this position, you will contribute to helping Mediavine expand its base of publishers and position the company as an indispensable partner within a dynamic ecosystem. This role will report directly to the VP of Publisher Development. Essential Responsibilities: Prospect new publisher opportunities in all verticals that qualify for Mediavine and all of its programs and offerings Pitch the Mediavine solution and close business that meets or exceeds the numbers given by the VP of Publisher Development Effectively build and manage individual pipelines by maintaining active engagement with new and existing leads through creative follow-up generating increased interest and excitement Have a deep understanding of the ad tech landscape Develop and maintain a deep understanding of Mediavine's products and services Actively reach out to web properties that align with Mediavine's quality standards Establish, build, and maintain relationships with clients, and serve as a sounding board/point of contact for the clients you've helped to onboard Participate in strategic calling and messaging to identify new business opportunities Effectively manage inbound lead flow as well as execute outbound prospecting initiatives Establish the priorities of prospect outreach and the order of approach Lead introductory/ discovery calls with publishers Collaborate and contribute to the success of the publisher development and publisher success team Stays current on competitors and industry trends while proactively sharing knowledge with the team Assist as a point of escalation for issues that may arise, as needed Required travel on an as-needed basis, for business opportunities, our annual All Hands Retreat, Team Retreats/Meetings, and/or industry events/conferences (approx. 30%) Requirements Location: Applicants must be based in the United States You Have: 5+ years of progressive experience in Business/Publisher Development in the adtech, digital publishing, and/or technology space Prior or current experience working remotely with a distributed team of stakeholders and customers Experience with the blogging/web publishing community Experience with the full sales cycle with the ability to close deals Strong proficiency with Google Suite Experience with communication platforms like Slack Experience working with a CRM such as Hubspot, Salesforce, etc. An understanding of the online marketing and advertising industries An understanding of sales and account management best practices; both inbound and outbound, with the ability to adjust and utilize different methods of communication to achieve goals Ability to understand a customer's needs, and navigate a conversation to present the most useful information with each interaction Demonstrated ability to successfully present a value proposition Ability to meet sales targets in coordination with executive and other key stakeholders within the organization Strong relationship management skills, with both internal and external contacts Ability to deliver constructive feedback and ideas to the overall team Strong written & verbal communication skills Excellent organizational and time management skills with the ability to multi-task and handle multiple priorities Availability to travel on an as needed basis, for business opportunities, our annual All Hands Retreat, Team Retreats/Meetings and/or industry events/conferences (approx. 30%) Benefits 100% remote Comprehensive benefits including Health, Dental, Vision and 401k match Generous paid time off Wellness and Home Office Perks Up to 12 weeks of paid Parental Leave Inclusive Family Forming Benefits Professional development opportunities Travel opportunities for teams, our annual All Hands retreat as well as industry event Mediavine provides equal employment opportunities to applicants and employees. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strongly encourage minorities and individuals from underrepresented groups in technology to apply for this position. At Mediavine, base salary is one part of our competitive total compensation and benefits package and is determined using a salary range. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility and qualifications. The base salary range for this role at the time of posting is $130,000 - $150,000 USD/yr.

Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description The Team Unit 42 is the global threat intelligence team at Palo Alto Networks. We believe threat intelligence should be shared and available to all within the industry. We deliver high-quality, in-depth research on adversaries, malware families, and attack campaigns. Our analysts uncover and document adversary behaviors and then share playbooks that give insight into the various tools, techniques, and procedures threat actors execute to compromise organizations. If you're looking for a career with access to the brightest minds in cybersecurity, you've found it. We have a hunger for researching, hunting out the world's newest threats and sharing them with our industry to make the digital world a safer place. You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects - centered on what we believe is one of the most significant mission statements in the world. We also strive to be the most people-centric company ever! That means we're constantly working to make your experience amazing, and you are part of the team breaking boundaries of what the workplace can be! Job Summary Unit 42's Managed Detection and Response (MDR) service is growing fast - and we're building a customer-centric team that blends technical expertise with direct customer engagement. As a Customer Focus Analyst, you'll act as the front line of communication between our MDR analysts and our customers, helping bridge the gap between incident response and customer understanding. You'll not only support investigations and incident triage, but also help onboard customers, answer technical questions about reports, alerts, and the service, and manage ongoing communications to ensure clarity, alignment, and satisfaction. This role is ideal for someone who is technical at their core, but enjoys customer interactions, driving clarity, and ensuring our partners feel confident and supported in their cybersecurity journey. Key Responsibilities Be part of a customer-focused sub-function of the Unit 42 MDR team, dedicated to proactive communication and technical guidance Support onboarding activities for new customers Monitor incoming communication from customers (e.g., via email, comments), triage and route issues as needed, and answer technical questions around reports, alerts, and recommendations Collaborate with MDR analysts to ensure the customer's technical questions about incidents or threats are fully addressed Own the customer communication lifecycle during ongoing incidents - ensure timely updates, clarity, and alignment on next steps Help drive consistency and quality in how incidents and threat intelligence are communicated externally Escalate and advocate for customer issues internally across Product, Engineering, and the broader Unit 42 team Qualifications Preferred Qualifications 1+ years of experience in a customer-facing cybersecurity role such as professional services, customer success, or customer support - must, Tier 1/2 SOC analyst experience Hands-on experience with tools such as EDR, SIEM, SOAR, or XDR Strong customer communication skills - verbal and written - with the ability to explain complex technical details clearly Experience reviewing, drafting, or presenting incident reports and security findings Familiarity with Cortex XDR or Cortex XSOAR Experience onboarding new security services or clients Additional Information Salary Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $104500/YR - $169100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Backend Developer Melville, NY Big Think Capital, the #1 online alternative financing marketplace, is expanding our technology team! We're seeking a Backend Developer who's passionate about building scalable systems, integrating APIs, and optimizing business operations through clean, efficient code. You'll work closely with the EVP of Technology and cross-functional teams to develop and enhance backend systems that power our CRM, automation tools, and customer-facing applications. This role focuses on backend development, database management, and API integrations that keep our platform running smoothly. Responsibilities include, but are not limited to: Design, build, and maintain backend services and APIs using modern frameworks. Develop and manage data models, schemas, and integrations with internal and third-party systems. Collaborate with frontend and product teams to define, design, and deploy new features. Maintain code integrity, implement best practices for security, testing, and deployment. Troubleshoot, debug, and optimize performance across existing backend applications. Participate in code reviews, sprint planning, and documentation. Support integrations with CRM systems, automation platforms, and analytics tools. Required Skills & Experience: Proficiency with backend frameworks such as Express.js or NestJS. Strong experience with MongoDB and JavaScript/TypeScript. Understanding of RESTful API design and development. 2-3 years of backend or full-stack development experience. Strong problem-solving skills and ability to work independently or collaboratively. Experience with version control (Git) and collaborative development workflows. Preferred (A Plus): Experience with Node.js (optional but highly valued). Experience with Salesforce development using Apex. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud (GCP). Understanding of CI/CD pipelines, containerization (Docker), and DevOps best practices. Bachelor's degree in Computer Science or related field. Benefits: Health insurance Paid vacation and holidays 401K plan A work environment that makes you want to come to work Opportunity to advance, scale, and innovate within a growing tech team Salary: 70-90k + bonus Ability to commute/relocate: Melville, NY 11747 - Reliably commute or planning to relocate before starting work (Required)

ABOUT THE JOB: Ready to join a fun, growing athleisure brand? GOAT USA is looking for an exceptional Retail Store Manager who will be responsible for our new Palisades retail store located in the Palisades Center in West Nyack, NY. You'll work closely with the GOAT USA retail team, reporting directly to the Regional Retail Manager. The ideal candidate for the Retail Store Manager role will have a deep understanding of retail operations, from inventory management and customer service to staff training, team development, and sales performance. This is an exciting opportunity for someone who thrives in a fast-paced environment, is passionate about leading a high-performing team, and is committed to delivering exceptional customer experiences. The ideal candidate will also be proactive in fostering a positive store culture, driving sales growth, and contributing to the success of a dynamic and rapidly expanding retail business. WHAT YOU'LL DO: Position Overview: The primary responsibility of the Retail Store Manager is to ensure the GOAT USA retail store operates smoothly and efficiently. This role involves overseeing day-to-day operations, including sales performance, inventory management, and visual merchandising. The Retail Store Manager is also responsible for hiring, orienting, and training employees, developing schedules, and maintaining a positive and productive work environment. Additionally, they monitor sales targets, analyze store performance, and ensure compliance with company policies and procedures, while motivating and leading the entire team to achieve store goals. Job Duties and Responsibilities Complete store operational requirements by scheduling and assigning employees to shifts. Promote optimum staff performance by coaching, counseling, and disciplining employees. Regularly schedule meetings with staff to review performance. Deal with escalated customer service issues and incident reports Coordinate with Regional Manager to review company initiatives, expectations, and requirements pertaining to the retail location. Present the store creatively and cultivate a restock schedule for always maintaining inventory. Engage with the GOAT USA sales strategies. Manage inventory. Open and close the store Opening and closing the register Ensure store is secure and safe for staff and customers. Maintain cash deposit routine. Report cash and sales numbers to the Regional Manager, accounting team, and executive team. Make sure the store is neat, presentable, and organized at all times. Secure merchandise by implementing security systems and measures. Protect employees and customers by providing a safe and clean store environment. Facilitate and assist in the store restocking on Thursday mornings. Coordinate with retail leadership to rotate inventory throughout the seasons. Organize the stockroom. Fulfill any online orders from the store. Decorate the store during holidays. Maintain excellent communication and Customer Service skills. Maintain cleaning supplies, utilities supplies, and cleaning schedule for the store. Requirements Excellent verbal and written communication skills. Strong communication, leadership and team management skills Excellent organizational and time management skills. Exceptional interpersonal and conflict-resolution skills. Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, etc.) Ability to communicate effectively in English Capable of lifting or moving heavy products up to 50 pounds. Able to stand and walk throughout the scheduled work shift. Basic math skills for handling transactions. Basic Excel and Word skills. Must work every Monday, days of restocks, and one weekend day. Full Time U.S. Employee Benefits Include: PTO Health Insurance DCA/ FSA account Employee discount Equal Employment Opportunity Statement: GOAT USA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, sex, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other basis protected by law. GOAT USA considers all qualified applicants regardless of criminal histories, consistent with legal requirements. ABOUT US: GOAT USA, founded on Long Island in 2016, is a dynamic athleisure fashion brand known for delivering high-quality products and a customer-first experience. Our brand embodies the aspirational motto, “Ordinary People Do Extraordinary Things,” represented by our iconic logo, Chuck the GOAT. We inspire everyone do be the GOAT! Our growth is fueled by strong connections, whether through live event pop-ups across the country, our e-commerce website, brick-and-mortar stores, or partnerships with leading retailers in the industry. With a team of approximately 150 members, GOAT USA fosters a culture of innovation, collaboration, and camaraderie, making it an exciting place to work and grow. Please visit our Instagram at @goatusa and our website, goatusa.com for a better understanding of the brand, product line, and founder's story.

Turing is looking for candidates with strong experience in securities trading, investment sales, or financial advisory services within the finance and investment sector. In this role, you will contribute to projects that help fine-tune and evaluate large language models using your expertise in financial markets, sales processes, and investment instruments. No prior AI experience is required. These projects will help you explore how AI can be leveraged to enhance financial analysis, client advisory, and operational efficiency in securities and investment services. What Does Day-to-Day Look Like: Design and solve realistic market and client advisory scenarios to test AI reasoning. Write clear, structured explanations covering securities trading, portfolio management, product suitability, and regulatory compliance. Evaluate AI responses for accuracy, professionalism, and adherence to ethical and compliance standards in financial services. Collaborate with researchers to refine AI understanding of financial markets, investment instruments, and advisory workflows. Requirements: 4+ years of experience as a Securities Sales Agent, Financial Services Representative, Investment Broker, or a related role. Background in Finance, Economics, Business Administration, or a related field (Bachelor's or higher preferred). FINRA Series 7, Series 63, or equivalent securities licenses preferred. Strong English communication and reasoning skills. Ability to explain complex financial concepts and instruments clearly and effectively. Perks of Freelancing with Turing & Offer Details: Strong compensation (exact amount varies by project). Work in a fully remote environment. Engagement type: Contractor assignment/freelancer, potentially full-time. Duration of projects: approximately 1 month (with possibility for extension). What Turing is NOT seeking from your expertise: Confidential or proprietary information from any employer, university, etc. Trade secrets or internal company or university data. Specific client information or case details. Any information that would violate NDAs, employment agreements or other confidentiality obligations. About Turing: Based in San Francisco, California, Turing is the world's leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L. Know amazing talent? Refer them at turing.com/referrals, and earn money from your network.

PracticeMatch is the industry leader in providing practicing physician and resident/fellow data and services to in-house physician staffing professionals and offers a continuum of services designed to provide a clear competitive hiring advantage to health organizations. As the physician recruiting industry evolves, PracticeMatch continues to innovate with new solutions for physician sourcing, developing sourcing solutions enhanced with the power of PracticeMatch databases. With an in-house staff of experts, telemarketing, email marketing, and direct marketing, PracticeMatch offers healthcare sourcing solutions and customer service unsurpassed in the industry. Due to our continued growth, we are hiring for a Physician Relations Specialist to join PracticeMatch, an M3 company. This position is fully remote and you will be able to work permanently from your home. This Physician Relations Specialist will be responsible for conducting phone interviews with graduating residents and fellow physicians to gain their valuable personal recruitment information that physician healthcare organizations require to successfully recruit and place qualified physicians. Essential Duties Include: Complete phone interviews with physicians to obtain their personal contact information and future practice desires Place outbound calls to physicians in regards to future practice opportunities Connect with residents/fellows on social media platform Inform physicians on PracticeMatch's career resources Receive inbound calls from physicians, hospitals, and administrators Work independently in order to meet their daily and weekly quota of phone call attempts as well as physicians interviewed Produce between 80-100 calls each day Qualifications Superior listening skills and professional phone communication Experience using LinkedIn Possesses self- motivation and assertiveness to achieve goals Is experienced with a ‘sales' approach towards “gate-keepers” Outbound call experience preferred High school degree or equivalent work experience in market research; sales and/or customer support preferred Efficient communication skills are required in order to be successful. Excellent verbal and written communication skills Ability to multi-task, prioritize and manage time effectively Attention to detail, as the job consists of data entry of information received from physician Additional Information Benefits: A career opportunity with M3USA offers competitive wages, and benefits such as: Health and Dental Life, Accident and Disability Insurance Prescription Plan Flexible Spending Account 401k Plan and Match Paid Holidays and Vacation Sick Days and Personal Day About M3 USA: M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we've seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA. *M3 reserves the right to change this job description to meet the business needs of the organization #LI-Remote #LI-LB1

Department Marketing Employment Type Full Time Location Remote Workplace type Fully remote Compensation $70,000 - $80,000 / year Key Responsibilities Skills Knowledge and Expertise Working at Coursedog About Coursedog Our mission is to break down barriers to opportunity for students. Coursedog provides higher ed with modern technology solutions - empowering institutions, students, and communities across the globe. Coursedog's founding story is rooted in the desire to help students achieve their highest goals. In 2018, Coursedog's co-founders and then college students, Justin Wenig and Nick Diao, were frustrated by how difficult it was to get into the classes they needed to graduate on time. After speaking with higher education provosts and registrars to better understand how academic scheduling works, they came away with a vision that permeates the company today. Coursedog has raised $113M total capital as a remote-first, hyper-growth startup currently backed by JMI Equity, and with past investments from YC and First Round Capital. We were recently ranked in Forbes top 500 US startup employers and our employee engagement scores rank in the top 5% of tech companies.

IT & Automation Specialist Big Think Capital, the #1 online alternative financing marketplace, is expanding our technology team! We're looking for an IT & Automation Specialist who is passionate about technology, system reliability, and automation-driven efficiency. This role blends traditional IT responsibilities with exposure to automation tools and system integrations. The ideal candidate is detail-oriented, eager to learn, and comfortable troubleshooting both hardware/software issues and automation workflows that power the company's operations. Responsibilities include, but are not limited to: Respond to first-level help desk support tickets by performing troubleshooting and analysis on hardware, software, and network systems. Set up and maintain desktop and laptop computers, including peripherals, printers, and mobile devices. Maintain and track IT inventory, ensuring all devices and software licenses are properly documented. Assist with onboarding and offboarding users, including account creation, device setup, and permissions management. Support ongoing technology projects such as new software installations, system updates, and hardware decommissioning. Collaborate with the Lead Automation Engineer to identify and implement automation opportunities that improve IT workflows and operational efficiency. Assist in building, testing, and maintaining automations across platforms such as Salesforce, Outlook, and internal tools (experience with n8n, Zapier, or similar tools is a plus). Troubleshoot and debug automation workflows to ensure reliability and data accuracy. Generate and maintain IT documentation for processes and procedures. Respond promptly to business-critical IT or automation-related issues. Qualifications: 1+ year of IT support or technical experience. Strong interest in automation and systems integration. Familiarity with or willingness to learn automation platforms (n8n, Zapier, Make, or Salesforce Flows). Experience with help desk ticketing systems and IT asset management. Ability to multi-task, follow technical documentation, and adapt under pressure. Clear and professional communication skills (verbal and written). High school diploma or equivalent required. Preferred: 2+ years of IT or automation experience. Bachelor's degree in Computer Science, Information Systems, or equivalent certifications. Experience with APIs, webhooks, or cloud services (AWS, Azure, or GCP). Knowledge of network devices such as firewalls, routers, and switches. Benefits: Flexible schedule Health insurance Paid vacation and holidays 401K plan Opportunity to grow and advance in both IT and automation domains A collaborative work environment that makes you want to come to work Job Type: Full-time Salary: $60,000.00 - $70,000.00 + Bonus per year (based on experience)

Mid-size Medical practice looking for a Billing Administrator. The candidate will be responsible for the operational and financial standards of the practice's billing department. They will be responsible for Implementing and maintaining the day-to-day functions of the billing department. This position is highly visible and requires a strong leader with the ability to prioritize, plan, and direct the department. • Oversee and streamline billing and collections processes • Plan and implement quality assurance for all billing processes • Personal development; staff meetings • Field Operators' problem escalation and customer service • Reporting to management • Analysis and tracking of procedures/codes performed • PQRS and Meaningful Use tracking and reporting • ICD-10 preparation and training • Support and guidance for Insurance verification and Medical Record departments Qualifications Qualifications included: • Previous experience with NextGen Practice Management software • Excellent Excel skills • EMR experience a plus • Must function independently, have flexibility, personal integrity and the ability to work effectively with patients, personnel and support agencies • Proven ability to perform strategic planning and priority setting for billing group • Proven track record for improving process efficiencies and solving problems • Strong leadership skills with and ability to motivate direct reports • Detailed oriented with a strong billing background • Excellent communication skills • Excellent analytical and problem solving skills • Ability to manage multiple projects concurrently Additional Information All your information will be kept confidential according to EEO guidelines. For additional information, visit our website at **************************

About the role: We are seeking a Chief Merchant to serve as our ultimate customer champion and the authentic voice of the merchant within Forter and across the market. This is a unique and career-evolving opportunity for a seasoned retail leader to bring their deep merchant expertise into the heart of a high-growth technology company. This is not a traditional SaaS role; in fact, no SaaS experience is required. We are looking for a leader who has built their career leading digital, e-commerce, or product functions at a top-tier apparel, accessories, beauty, or retail organization. You will leverage your experience-and your extensive network-to build an unparalleled customer advocacy and community engagement engine at Forter. As the Chief Merchant, you will report to the Chief Marketing Officer and be a key member of the marketing leadership team and a critical partner to our entire go-to-market organization. Your primary mission is to embed the customer perspective into everything we do and to build a thriving community that drives growth through advocacy, referrals, and deep strategic relationships. Your success will be primarily measured by the growth of referral-based pipeline that drives new business and customer expansion. What you'll be doing: Be the Authentic Voice of the Merchant: Serve as Forter's chief ambassador and thought leader in the commerce community. Participate in market events, including conferences, trade shows, and regional activations, as a credible, respected peer to our customers and prospects. Influence and Educate the Market: Play a critical role in delivering thought leadership and education to target audiences and the market at large in partnership with the VP of Growth and VP of Market Strategy. Cultivate C-Suite Relationships: Leverage your network and expertise to open doors and build trusted relationships with C-suite executives and senior leaders within our customer and prospect organizations. Build a Thriving Customer Community: Architect and lead our market community development strategy, creating forums and programs that foster engagement, knowledge-sharing, and loyalty among our customer base. Drive Our Referral and Reference Engine: Partner with your team to identify and nurture reference-ready customers, and build a scalable program that generates a significant volume of high-quality, referral-based pipeline. Lead the Customer Advocacy & Engagement Team: Manage and mentor the Senior Director of Customer Advocacy and Engagement, guiding the team's execution of world-class Voice of the Customer (VoC) and advocacy programs. Partner to Accelerate Growth: Collaborate with the VP of Growth to strategically infuse the customer voice into demand generation, growth, and partner marketing activations. Work alongside the VP of Market Strategy to bring powerful customer stories and proof points into our product marketing, PR initiatives, and brand campaigns. Serve as an essential partner to the Sales organization, helping to integrate customers and the merchant perspective directly into our sales motion to build credibility and accelerate deals. Champion the Merchant Perspective Internally: Partner with the VP of Market Strategy to bring critical "outside-in" thinking to our Product and Engineering teams, ensuring they understand the buyer perspective and are building solutions that create unique value for merchants. What you'll need: 15+ years of senior leadership experience working directly for an enterprise apparel, accessories, beauty, or retail organization in a digital, e-commerce, or product leadership role. No prior SaaS or enterprise software experience is required Active engagement in commerce and retail industry communities and networks A natural connector and storyteller with executive presence and public speaking skills. A commercially-minded leader who understands how to translate customer relationships and community engagement into measurable business outcomes, specifically pipeline and revenue. Proven ability to operate strategically and cross-functionally in a fast-paced environment. A passion for mentoring and leading teams, fostering a culture of excellence and customer-centricity. About us: Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction. The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. Trust is backed by data - Forter is a recipient of over 10 workplace and innovation awards, including: Great Place to Work Certification (2021, 2022, 2023) Fortune's Best Workplaces in NYC (2022, 2023 and 2024) Forbes Cloud 100 (2021, 2022, 2023 and 2024) #3 on Fast Company's list of “Most Innovative Finance Companies” (2022) Anti-Fraud Solution of the Year at the Payments Awards (2024) SAP Pinnacle Awards “New Partner Application Award” (2023) Fintech Breakthrough Awards - Best Fraud Prevention Platform (2023) Life as a Forterian: We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience. At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company. Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law. If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. Benefits: Competitive salary Restricted Stock Units (RSUs) Matching 401K Plan Comprehensive and generous health insurance, including vision and dental coverage Home office allowance Generous PTO policy Half day Fridays Hybrid work: At Forter, we embrace a hybrid work model that blends in-person connection with the flexibility of remote work. Team members based near our key hubs are expected to work from the office at least three days per week. We believe that regular face-to-face collaboration fuels professional development, strengthens our culture, and builds the relationships that help teams thrive. *Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes. Salary Range: $238,000 - $322,000 annually + bonus + equity + benefits The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level. Forter's Applicant Privacy Policy

SNDiT Sports is a transformative global mobile platform focused exclusively on the sports ecosystem. It is designed to enhance both in-person and virtual interactions among athletes, fans, teams, leagues, and promotions, prioritizing personalized preferences. In addition to fostering meaningful connections, SNDiT Sports empowers stakeholders to realize new revenue opportunities, creating mutual benefits for everyone involved. We are building a high-performance mobile-native platform designed to enable direct monetization, coaching access, and specialized content delivery, bypassing fragmented social media and legacy systems. We are seeking a highly specialized Mobile UX Expert and Android developer to join us as a core contributor, compensated via a significant revenue share/equity stake. Location: Fully Remote - Work from Anywhere Role Description Your primary mission is to leverage your deep understanding of mobile UX and native Android principles to design and build reusable components and flows within the no-code environment. Since our entrepreneurs operate entirely without external websites, the app itself must be the flawless operational hub. Key Responsibilities UX Design & Strategy: Lead the design of specialized transactional flows (subscriptions, gear purchasing, training booking), ensuring zero-friction, intuitive mobile commerce. No-Code Component Implementation: Utilize the no-code builder to construct and configure complex, reusable mobile UI components (e.g., custom feed views, multi-user carts, configuration forms) that adhere to native Android performance standards. Fan/Athlete Monetization: Optimize the administrative flow for independent coaches or teams, ensuring schedule management, sales, and analytics are fully mobile-native and efficient. Platform Mastery: Become the internal expert on maximizing the app builder's capabilities to achieve high-performance results that mimic complex native apps. Qualifications and Expertise Proficiency in Human-Computer Interaction (HCI) and a strong understanding of how users interact with technology. Demonstrated expertise in User Research and applying Design Thinking methodologies to design solutions. Experience in User Experience (UX) and Visual Design to produce engaging and user-friendly mobile applications. Knowledge of Android component development and mobile platform frameworks (crucial for optimizing no-code implementation). Excellent communication and collaboration skills to work effectively within a team. Bachelor's degree in Computer Science, Design, Human-Computer Interaction, or a related field. Passion for innovation and creating impactful solutions within the sports industry. This is a crucial, high-impact role with compensation heavily weighted toward revenue share and equity. We are seeking a dedicated contributor to build this specialized infrastructure. Ready to build the future of sports commerce from anywhere in the world? Send your portfolio, LinkedIn profile, and a brief note explaining why you are passionate about a mobile-first, direct-to-fan future.

Mediavine's Marketing and Communications team is looking for a Manager, Marketing with adtech expertise to join our team. This role sits at the intersection of ad technology, publisher success, and marketing strategy. The Manager, Marketing will leverage their strong understanding of the digital advertising ecosystem, including programmatic advertising, identity solutions, privacy changes, and measurement, to craft messaging that connects with publishers and industry stakeholders alike. The right candidate is both a storyteller and strategist, able to distill complex technical concepts into clear, compelling content that drives product adoption, strengthens Mediavine's position as a thought leader in adtech, and supports our publishers' long-term growth. And also has experience with email marketing/HubSpot. You'll partner with cross-functional teams across Product, Engineering, and Publisher Success to translate Mediavine's innovations into customer-centric marketing campaigns, industry partnerships, and go-to-market strategies. Responsibilities: ● Own and manage email marketing strategy for publisher and industry audiences, including segmentation, engagement tracking, and campaign optimization. ● Develop and execute integrated marketing campaigns that drive awareness and adoption of Mediavine's products and features. ● Translate complex adtech concepts (programmatic, supply chain, identity, data privacy, etc.) into educational resources, including blogs, case studies, webinars, whitepapers, and videos. ● Collaborate with Product and Engineering to support product launches with strong go-to-market strategies and positioning. ● Contribute to Mediavine's thought leadership through industry-facing content such as PR, speaking engagements, and trade publication contributions. ● Analyze campaign performance using data-driven insights and adjust strategies to maximize ROI and impact. ● Collaborate across Marketing, Product, and Success teams to ensure publishers clearly understand the value of Mediavine's ad solutions. ● Identify industry events, conferences, and retreats that Mediavine should attend and/or participate in. Requirements 8+ years of marketing experience, with at least 3+ years in adtech, martech, or programmatic advertising. ● Strong background in content marketing and product marketing, especially in simplifying technical adtech topics for broad audiences. ● Understanding of the digital advertising ecosystem, including: Programmatic advertising (SSPs, DSPs, auctions) Privacy regulations (GDPR, CCPA, TCF) Identity and measurement (third-party cookies, first-party data, authenticated traffic) Publisher monetization strategies ● Proven ability to launch and scale marketing for technical products. ● Experience creating high-value content (whitepapers, webinars, blogs, newsletters, presentations, case studies). ● Familiarity with SEO, email marketing, web analytics (Google Analytics), and campaign optimization. ● Strong storytelling, positioning, and messaging skills with the ability to influence across departments. ● Ability to thrive in a fast-paced, remote environment while balancing multiple projects. Benefits 100% remote Comprehensive benefits including Health, Dental, Vision and 401k match Generous paid time off Wellness and Home Office Perks Up to 12 weeks of paid Parental Leave Inclusive Family Forming Benefits Professional development opportunities Travel opportunities for teams, our annual All Hands retreat as well as industry events Mediavine provides equal employment opportunities to applicants and employees. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strongly encourage minorities and individuals from underrepresented groups in technology to apply for this position. At Mediavine, base salary is one part of our competitive total compensation and benefits package and is determined using a salary range. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility and qualifications. The base salary range for this role at the time of posting is $130,000 - $150,000 USD/yr.

Kontakt.io is building the platform that care operations run on. We reduce waste, cut costs, and improve revenue by improving asset utilization and staff productivity. We reduce waste, cut costs, and improve throughput by automating and orchestrating clinical workflows. Using AI, real-time location data (RTLS), and EHR integration, our platform empowers care teams with self-learning agents that adapt in real time - enhancing operational performance and transforming patient care. We're trusted by HCA, Dignity Health, Mercy Health, Trinity Health, and the U.S. Department of Veterans Affairs, and we've quadrupled our ARR in the last 24 months. Backed by Goldman Sachs, we're scaling toward $100M+ ARR in the next two years - and we're looking for a Marketing Accounts Strategist to build the ABM engine that scales our next phase of growth. You will play a key role in developing and executing high-impact ABM programs designed to engage our most strategic target accounts. This hybrid role, based in New York, offers the opportunity to work closely with dynamic marketing and sales teams to create tailored strategies that drive growth, deepen customer relationships, and accelerate revenue. The ideal candidate has a deep understanding of ABM strategies, enjoys collaborating across cross-functional teams, and has the ability to deliver measurable results. What You Bring 3+ years of experience in B2B marketing, with a focus on Account-Based Marketing (ABM), ideally within the tech or healthcare environment Proven experience designing and executing successful ABM campaigns, with a strong track record of driving engagement Solid understanding of ABM tools and platforms (Salesforce, 6sense, etc) for campaign execution and reporting Excellent collaborative mindset and experience working directly with sales teams to develop and execute marketing programs that drive engagement and close deals faster Strong project management skills with the ability to manage multiple initiatives simultaneously while meeting deadlines and maintaining attention to detail Excellent communication skills, with the ability to explain complex strategies and tactics to both marketing and sales teams A creative “brand experience” mindset with the ability to think strategically and execute tactically Comfortable with data analysis and using insights to optimize marketing efforts Our Offer A hybrid work environment with 3 days in our NYC office each week The opportunity to make a significant impact on the growth of a category-defining and innovative company Competitive salary and benefits package A collaborative, dynamic team culture that values creativity, innovation, and personal growth Key Responsibilities ABM Strategy & Execution Develop and execute end-to-end ABM campaigns targeting high-value accounts, with a focus on personalized marketing initiatives that drive engagement and sales growth. Partner closely with sales to understand account needs, challenges, and goals-aligning marketing efforts to support and maximize account success. Create and deliver multi-channel campaigns (email, direct mail, digital ads, events, webinars, etc.), tailoring strategies and tactics to each account for maximum impact. Collaborate with content, digital, and creative teams to produce personalized assets and messaging that resonate with key accounts. Cross-Functional Collaboration Build strong relationships with sales, customer success, and product teams to ensure ABM efforts are fully aligned and deliver a seamless experience for target accounts. Coordinate with internal teams to plan and execute account-specific events, webinars, and thought leadership content aligned with the broader ABM strategy. Measurement & Reporting Track and analyze ABM campaign performance using platforms like Salesforce, 6sense, and other analytics tools to monitor engagement, conversions, and ROI. Leverage data-driven insights to optimize and refine ABM strategies, ensuring continuous improvement and effectiveness. Event & Content Management Plan and manage high-touch, personalized events (virtual and in-person) such as exclusive webinars, roundtables, and industry gatherings for target accounts. Collaborate with content teams to develop tailored collateral, case studies, and presentations that align with the interests and needs of key personas within each account. Benefits / Perks: A hybrid work environment with 3 days in our NYC office each week (Tues, Weds, Thurs) Equity Health, dental, and vision insurance via Anthem Paid time off + 10 paid holidays Any equipment/tech that you need to do your job Enjoy free office snacks and drinks, occasional company-paid lunches, and team bonding events in NYC We Make Things EasyEasy to Use. Simplicity is harder than complexity. Each of our apps focuses on a single user and a specific problem. We create solutions for everyone to help them get things done.Easy to Buy. We simplify pricing with a single, per-bed or per-room model that encompasses all the necessary produts and services to achieve your desired outcomes.Easy to Deploy. Using AI, cloud, and mobile technologies, our equipment autonomously communicates and validates itself without the need for human intervention, cutting deployment time from months to weeks or even days. We Deliver Fast OutcomesIndustry's #1 Time To Value. We accelerate your ROI and deliver positive outcomes to users faster than anyone else, thanks to how easy things work with our AI- and cloud-based platform.Delivered As A Service. Delivering everything from devices to apps to support, our as-a-service model allows you to add new use cases with a simple click. Gain agility and speed like never before.Outcome Driven. We deliver outcomes, not boxed equipment. From on-site installation to monitoring, all the way to service-level agreements, our approach is uniquely designed to ensure the outcomes you need. We Ensure Unmatched ScalabilityPriced for Scaling. We offer scalable pricing, regardless of your project size. Enabling our customers to create value cost-effectively is a key element of our success.A Platform for Scaling. Lower TCO, quicker adoption of new use cases, extensive cloud scalability, and future-proofing your IT investments are among the many reasons why Kontakt.io is right for you.Managed for Scaling. SOC-2 and HIPAA compliant, our platform integrates with your wireless and security infrastructure, allowing you to use your current IT network with confidence and uninterrupted functionality.

Job Title: Senior Systems Engineer - Middle Office Systems Employment Type: Full-Time, Direct Hire About the Role We are seeking a highly skilled Senior Systems Engineer to join our Middle Office Technology team, focused on building and enhancing post-trade platforms that support trade capture, operations, and reconciliation. This is a hands-on engineering role with architectural responsibilities, ideal for someone with deep experience in financial systems and a passion for scalable, multi-tiered application design. Key Responsibilities Design, develop, and maintain robust software solutions for middle and back office operations Architect multi-tiered applications that support trade lifecycle management and post-trade workflows Collaborate with cross-functional teams including front office, compliance, and operations Implement containerized solutions using Docker and Kubernetes for scalable deployment Optimize performance and reliability of systems built on .NET, .NET Core, C#, and SQL Server Ensure alignment with regulatory requirements and operational best practices Contribute to system modernization and cloud migration initiatives Required Skills & Experience 10+ years of software engineering experience, with a focus on financial systems Strong expertise in .NET, .NET Core, C#, and SQL Server Proven experience developing multi-tiered enterprise applications Hands-on experience with Docker and Kubernetes in production environments Deep understanding of trade capture, middle office workflows, and post-trade operations Excellent problem-solving and communication skills Preferred Qualifications Experience with cloud platforms (Azure, AWS, or GCP) Familiarity with FIX protocol and financial messaging standards Exposure to reconciliation tools, settlement systems, or trade matching engines Agile development experience and CI/CD pipeline familiarity

Full Job Description Part time Position 6PM to 10PM Operates data entry equipment to record and/or verify data from source documents. Keys in alpha and numerical characters. May also answer phones, file, duplicate, and process single forms, etc. Job Type: Contract Pay: $19.00 - $22.15 per hour Schedule: 4 hour shift Application Question(s): Position is part time 6pm to 10pm, are you comfortable work? Work Location: One location

Team At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support. Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients. We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity The Regional Operations Director - Field oversees the full operational performance of your assigned region. You will manage a large, distributed field team delivering Enhanced Care Management and community-based care, ensuring your region meets its financial targets, visit expectations, quality standards, and plan-driven requirements. This role requires a strong operator who can balance strategic thinking with hands-on execution. You will identify performance gaps early, use data to guide decisions, and work cross-functionally with Product, Central Operations, Quality/Compliance, Finance, and Recruiting to remove barriers and support scale. You will serve as the operational point of accountability for your region and ensure consistent, reliable, high-quality field execution. This role reports into the SVP of Operations. Internally this role is referred to as Regional General Manager. What You'll Do Lead and develop a high-performing field team (LCMs, RNs, BHCMs), ensuring clear expectations, consistent accountability, and strong performance management Manage operational and financial performance for your region, including OpEx oversight, productivity, workforce planning, and cost-to-serve targets Monitor enrollment, caseload distribution, visit volumes, documentation quality, and program adherence to ensure reliable, high-quality execution Build and maintain regional operating rhythms, dashboards, SOPs, and performance routines that support scale and consistency across the field Partner closely with Product, Central Operations, Quality/Compliance, Finance, and Recruiting teams to remove operational barriers, improve workflows, and support regional growth Operationalize health plan requirements and ensure alignment with internal processes, documentation standards, and program expectations Prepare and share data-driven insights on performance, resourcing, and risks; escalate issues early and drive solutions collaboratively Support hiring, onboarding, and talent development across your region in partnership with Recruiting and People Ops Maintain full compliance with ECM, health plan, and internal quality requirement What You'll Need 5-7+ years years of experience leading operations or regional teams in a high-growth, service-delivery environment; healthcare or Medicaid program experience is a strong plus Experience leading large, distributed field or clinical teams Proven success managing regional or multi-site operational and financial performance Strong understanding of Medicaid populations, plan operations, or value-based care models preferred Data-driven operator with experience using dashboards, metrics, and forecasting to guide decision-making Excellent communication, problem-solving, and cross-functional collaboration skills Comfort working in a fast-paced, evolving environment with changing program requirement Because We Value You Competitive salary: $130,000 - $145,000 (depending on experience) Equity compensation package Flexible vacation policy - take the time you need to recharge Comprehensive health, vision & dental insurance $50 employer contribution to active HSA accounts 401k through Guideline Life insurance and AD&D Work entirely from the comfort of your own home Monthly $100 work from home expense stipend We provide the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business outside of ***************** emails. If you're ever concerned about spam or fraudulent activity, please reach out to ***********************. Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

“You can be better tomorrow than you are today!”- Mike Bellafiore, The PlayBook SMB Capital is looking for experienced US Options Traders with a strong 2+ year track record, who seek capital and technology to build their trading business. Our technology will help you play more offense and make more PnL: Professional execution platform, custom filters, single stock scripts and automated trading. The SMB Capital provides all capital and a PnL firm infrastructure to in-house traders, who actively trade options instruments in financial markets. Traders share the profits from their trading activity with the firm. Each trader sets their own style and strategy, but in general, options traders trade non-directional options strategies with hold times ranging from intraday to multi-week on both a manual and automated basis. Compensation in this role is based fully on an individual trader's performance. Our firm provides unique opportunities to talented, energetic people, rooted in the philosophy that everyone can do more than they realize if they try. The firm empowers independent thinkers who have the discipline to set long-term goals, the adaptability to “shift gears” but still stay on course, and who are open to being both a student and teacher in a learning organization. In short, the Experienced OptionsTrader role is a chance to join a high-performance team of: experienced options traders pushing their skills and adapting to new market opportunities; talented technology professionals developing leading-edge trading and market analytics systems; quantitative/business analysts providing tools and insights to fuel business growth; top-notch support staff who keep everything humming and meet all challenges in a cool, casual atmosphere. Our firm is currently seeking candidates who are excited about the prospect of pushing their own professional limits. Think you can do more? What are you capable of?

Earn up to $15/hour + performance bonuses. Work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: Up to $15/hour USD, depending on experience. Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Seniority Level: Associate About the role and about You: The Specialist - Community Support Systems role is reserved for those team members who are able to work independently on assigned tasks with minimal review within the Community Support technology stack. You build effective relationships to complete work diligently and can decipher customer problems and identify & implement effective systematic solutions within the Community Support technology stack. You are an accountable, highly motivated, and problem-solving individual, who will work in the best interests of our Community & Zwift, balancing cost and quality. What you'll do: Liaise with the Sr. Specialists, offering frontline support for our Community Support Systems (specifically Kustomer). Partner closely with internal customers to solve system concerns. Escalate to 3rd Party vendors as necessary to ensure ongoing Zwift CS operations. Assist in the implementation of Zwift's Community Support AI strategy. Complete assigned deliverables in a timely manner. Become the subject-matter expert in CS Systems. What we're looking for: Experience administering Community Support channels (email, chat, voice, IVR, etc). Works autonomously, but uses judgment to escalate appropriately, as needed, to complete objectives. Strategic problem-solving for complex problems. Develops relationships with teammates across multiple CS specializations. Communicates updates to 3rd Party vendors following established processes. Experience applying technology solutions for Contact Center Operations, CX, and reporting/metrics. Bonus points: Experience with Kustomer platform. Familiarity with the Effortless Experience. If Zwift determines in any stage of our interviews that any AI tools are being used without disclosure or citation, your candidacy will be disqualified. For All US Based Full-Time Positions: The base salary for this position ranges between $45,000.00 to $70,000.00. The base salary will be based on a number of factors including the role offered, the individual's job-related knowledge, skills, qualifications, and geographic location. In addition to base salary, Zwift is proud to offer a comprehensive and competitive benefits package for all eligible employees which also includes performance bonuses, equity, and a full range of medical, financial, and other perks and benefits. How to stand out among the rest: Your resume/CV is enough to show off your skills, accomplishments, and experience. However, if you choose to include a cover letter introducing us to your awesome personality, we will read that too. We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Zwift is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know by emailing *****************. Zwift, Inc. is an Equal Opportunity Employer.