What does a medicaid service coordinator do?
Medicaid service coordinator responsibilities
Here are examples of responsibilities from real medicaid service coordinator resumes:
- Manage SharePoint inventory repository and assign access levels to new hires as needed.
- Train and support all HMIS users.
- Maintain require documentation and case notes through the HMIS system.
- Implement outreach program providing in-home childcare to special needs preschoolers.
- Compile documentation (IEP, psychological evaluation, social evaluation, medical report, etc . )
- Maintain and distribute records to ensure no lapse in insurance coverage or break in services while protecting HIPPA guidelines.
- Design and implement a statewide program to recruit and train in-home caregivers to provide respite to parents caring for disable children.
- Facilitate and review ISP reviews semi-annually.
- Participate with agency administration in educating employees in HIPPA policies.
- Obtain necessary documentation and complete applications to ensure admittance into MSC program.
- Coordinate environmental modifications, compose social evaluations, and attend IEP meetings.
- Conduct initial intakes with individuals and families seeking OPWDD services, gather documentation need to assess eligibility.
- Facilitate ISP meetings semi-annually coordinate any additional meetings to support the transitional planning process for individuals future.
- Require to analyze unusual incidents and determine whether there has been neglect and/or abuse by Medicaid residential providers and/or family members.
- Advocate for and initiate transition of student records into an EMR.
Medicaid service coordinator skills and personality traits
We calculated that 24% of Medicaid Service Coordinators are proficient in Developmental Disabilities, Service Coordination, and Waiver Services. They’re also known for soft skills such as Communication skills, Compassion, and Interpersonal skills.
We break down the percentage of Medicaid Service Coordinators that have these skills listed on their resume here:
- Developmental Disabilities, 24%
Work in partnership with individuals diagnosed with developmental disabilities to facilitate community participation according to personal goals, preferences and needs.
- Service Coordination, 8%
Service coordination for non-Medicaid funded individuals, crisis intervention, short-term crisis counseling, referrals, information, educational seminars.
- Waiver Services, 8%
Complete Medicaid paperwork for eligibility and waiver services for assigned clients with disabilities.
- OPWDD, 7%
Authored and produced mandatory OPWDD documentation of Individualized Service Plans, monthly reports and case visit documentation.
- Consumer Satisfaction, 6%
Monitor and respond to consumer satisfaction.
- Community Resources, 5%
Develop, organize and implement activities based on individual interest to utilize community resources and natural supports.
Most medicaid service coordinators use their skills in "developmental disabilities," "service coordination," and "waiver services" to do their jobs. You can find more detail on essential medicaid service coordinator responsibilities here:
Communication skills. The most essential soft skill for a medicaid service coordinator to carry out their responsibilities is communication skills. This skill is important for the role because "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help." Additionally, a medicaid service coordinator resume shows how their duties depend on communication skills: "facilitated isp reviews with families and providers and maintained communication with all collaborative service providers. "
Compassion. Many medicaid service coordinator duties rely on compassion. "social and human service assistants often work with people who are in stressful and difficult situations," so a medicaid service coordinator will need this skill often in their role. This resume example is just one of many ways medicaid service coordinator responsibilities rely on compassion: "interact effectively and compassionately with patients, families, visitors and staff. "
Interpersonal skills. medicaid service coordinators are also known for interpersonal skills, which are critical to their duties. You can see how this skill relates to medicaid service coordinator responsibilities, because "social and human service assistants must make their clients feel comfortable discussing sensitive issues." A medicaid service coordinator resume example shows how interpersonal skills is used in the workplace: "demonstrated excellent organizational, interpersonal, written and verbal communication skills with clients, supervisor, and command leadership. "
Organizational skills. medicaid service coordinator responsibilities often require "organizational skills." The duties that rely on this skill are shown by the fact that "social and human service assistants must often complete lots of paperwork and work with many different clients." This resume example shows what medicaid service coordinators do with organizational skills on a typical day: "detail oriented and excellent organizational skills where accuracy is essential. "
Problem-solving skills. Another crucial skill for a medicaid service coordinator to carry out their responsibilities is "problem-solving skills." A big part of what medicaid service coordinators relies on this skill, since "social and human service assistants help clients find solutions to their problems." How this skill relates to medicaid service coordinator duties can be seen in an example from a medicaid service coordinator resume snippet: "provided clients with crisis and conflict resolution and referral for mental health and respite services. "
Time-management skills. Lastly, "time-management skills" is an important element of what a medicaid service coordinator does. Medicaid service coordinator responsibilities require this skill because "social and human service assistants often work with many clients." This resume example highlights how medicaid service coordinator duties rely on this skill: "developed and completed all necessary documentation on time-monthly note, isp, msc agreement and level of care. "
The three companies that hire the most medicaid service coordinators are:
- Mathematica5 medicaid service coordinators jobs
- Conduent2 medicaid service coordinators jobs
- CoxHealth2 medicaid service coordinators jobs
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Compare different medicaid service coordinators
Medicaid service coordinator vs. Service aide
A family service aide is an individual social worker who addresses the behavior of clients as well as utilizes crisis intervention techniques in the effort to assist with symptom management and stabilization. Family service aides are required to monitor the progress of clients and prepare reports in preparation for court cases if needed. They must participate in community outreach events to recruit volunteers and promote awareness of child abuse. Family service aides must also conduct detailed investigations into allegations of child abuse and neglect.
While similarities exist, there are also some differences between medicaid service coordinators and service aide. For instance, medicaid service coordinator responsibilities require skills such as "service coordination," "waiver services," "ssis," and "opwdd." Whereas a service aide is skilled in "patients," "customer service," "rehabilitation," and "food preparation." This is part of what separates the two careers.
Service aides earn the highest salaries when working in the government industry, with an average yearly salary of $35,085. On the other hand, medicaid service coordinators are paid more in the technology industry with an average salary of $44,082.On average, service aides reach lower levels of education than medicaid service coordinators. Service aides are 10.4% less likely to earn a Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.Medicaid service coordinator vs. Service person
A service person responds to clients in their office and provides amenities. Generally, they respond to phone calls and distribute messages about meetings or conferences. They may also handle scheduling meetings, organizing paperwork, and managing filing systems. They must coordinate with staff.
Each career also uses different skills, according to real medicaid service coordinator resumes. While medicaid service coordinator responsibilities can utilize skills like "service coordination," "waiver services," "ssis," and "opwdd," service people use skills like "patient care," "patients," "cpr," and "nursery."
On average, service people earn a lower salary than medicaid service coordinators. Some industries support higher salaries in each profession. Interestingly enough, service people earn the most pay in the manufacturing industry with an average salary of $32,391. Whereas medicaid service coordinators have higher pay in the technology industry, with an average salary of $44,082.In general, service people achieve lower levels of education than medicaid service coordinators. They're 7.2% less likely to obtain a Master's Degree while being 0.1% more likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for medicaid service coordinators in the next 3-5 years?
Dr. Sheying Chen Ph.D.
Professor of Public Administration/Social Policy, Pace University
Medicaid service coordinator vs. Youth program coordinator
A youth program coordinator is in charge of implementing, developing, and evaluating programs for the community youths. Youth program coordinators identify community youths' interests and requirements and find organizations or resources to help them. As a youth coordinator, you'll need to have basic computer knowledge and be a very organized person. Also, you need to have excellent expertise in time management and office administration as these are vital to this job's success.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from medicaid service coordinator resumes include skills like "developmental disabilities," "service coordination," "waiver services," and "ssis," whereas a youth program coordinator is more likely to list skills in "youth program," "social work," "youth development," and "community outreach. "
Youth program coordinators earn the best pay in the education industry, where they command an average salary of $38,134. Medicaid service coordinators earn the highest pay from the technology industry, with an average salary of $44,082.Most youth program coordinators achieve a similar degree level compared to medicaid service coordinators. For example, they're 0.6% less likely to graduate with a Master's Degree, and 0.5% less likely to earn a Doctoral Degree.Medicaid service coordinator vs. Housing coordinator
A housing coordinator is an individual who is responsible for helping employed or unemployed individuals find and secure temporary or permanent accommodations. Housing coordinators working in the nonprofit sector must help people who are in need, such as low-income families, refugees, and domestic violence victims, to find affordable living arrangements. On the other hand, housing coordinators in the corporate sector must find temporary accommodations as well as permanent housing for their new and existing employees. Housing coordinators must also help individuals access community resources such as employment agencies and the development of personal skills.
Types of medicaid service coordinator
Updated January 8, 2025
