Russell Tobin's client is hiring a UM Support Analyst in Mason, OH
Job Title: UM Support Analyst
Schedule: Full-time, 40 hours/week | 8:30 AM - 5:30 PM (flexible)
Duration: ASAP start through March 31, 2026 w/ pos of ext
Pay Rate: Up to $21/hour
Position Overview
We are seeking a UM Support Analyst to provide administrative and data entry support for Utilization Management (UM) prior authorization requests. This is a temporary backfill role supporting an upcoming go-live initiative.
Key Responsibilities
Perform administrative and data entry tasks related to UM prior authorization requests
Work within systems such as Facets, Filebound, and Jira
Make outbound notification calls to providers and members
Ensure accuracy and timeliness of documentation and communications
Support operational readiness for multi-state program expansion
Required Qualifications
Previous data entry experience
Familiarity with Microsoft Excel and Microsoft Office tools
Ability to work onsite full-time
Preferred Qualifications
Strong critical thinking and problem-solving skills
High attention to detail
Ability to multitask in a fast-paced environment
Prior UM or prior authorization experience (healthcare-related experience a plus)
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
$21 hourly 19h ago
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Onsite Administrator - Print
HP Inc. 4.9
Ohio
Description - Onsite Administrator (Print) - OSA Level II (Cincinnati, OH) the candidate must reside in Cincinnati, OH / or commute daily to Customer site This role is responsible for monitoring systems, detecting performance issues, and resolving technical problems using established protocols. The role engages in addressing customer issues and inquiries to ensure utmost customer satisfaction. The role conducts routine installations and configurations and executes scripted change management activities while adhering to incident, change, and problem management processes. The role consistently meets production goals, aligns work with strategy, maintains data confidentiality, and supports department-level operational plans with minimal supervision.
OSA Level II
* Manage consumable inventory
* Replace toner/consumables/paper
* Ensure adequate consumables are available at customer sites
* Clear paper jams
* Assist end user with device functionality
* Coordinated with HP with SW branded support
* Report customer dissatisfaction to CSM/SDM
* Assist with the collection of usage pages per devices as needed
* Swap out devices with spares as needed
* Perform initial trouble shooting
* Perform maintenance on devices as directed by SDM
* Web based SW to manage fleet - proactive monitoring
* Track usage/activities @ Customer sites
Responsibilities
* Monitors systems to detect performance issues and resolves technical problems on assigned hardware and software platforms/applications using established protocols.
* Identifies incident trends for the purpose of escalating incidents, adhering to strict timeframes, and following established protocols.
* Conducts routine installations and configurations and proficiently assembles and integrates system/products, all in accordance with standard protocols.
* Responds to common service, product, technical, and customer-relations inquiries, addressing problems promptly and appropriately, thereby ensuring a high level of customer satisfaction.
* Executes approved and documented scripted change management activities, adhering rigorously to incident, change, and problem management processes to maintain service quality and compliance.
* Maintains daily production goals and consistently exceeds contract-required response times, ensuring high-quality service delivery.
* Aligns individual work with strategy, collaborates with teams to enhance operations and implement process improvements to standardize processes globally.
* Adheres to established standards, ensuring data confidentiality, and supports execution of business processes with independent judgment.
* Completes process-oriented assignments, shares technical information, and supports department-level operational plans.
* Identifies and solves varied problems and completes day-to-day tasks with forward planning and minimal supervision.
Education & Experience Recommended
* High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
* Typically has 2-5 years of related work experience, preferably in maintenance, quality, or a related field.
Preferred Certifications
NA
Knowledge & Skills
* Amazon Web Services
* Auditing
* Business Process
* Business Requirements
* Change Management
* Computer Science
* Data Analysis
* Information Systems
* Information Technology Infrastructure Library
* IT Service Management
* Linux
* Microsoft Azure
* Project Management
* SAP Applications
* Technical Support
Cross-Org Skills
* Effective Communication
* Results Orientation
* Learning Agility
* Digital Fluency
* Customer Centricity
Impact & Scope
* Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.
Complexity
* Works on assignments that are routine to moderately complex in nature and require basic problem resolution.
Disclaimer
* This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
The pay range for this position is $22 to $29 USD per hour (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
Benefits:
HP offers a comprehensive benefits package for this position, including:
* Health insurance
* Dental insurance
* Vision insurance
* Long term/short term disability insurance
* Employee assistance program
* Flexible spending account
* Life insurance
* Generous time off policies, including;
* 4-12 weeks fully paid parental leave based on tenure
* 13 paid holidays
* 15 days paid time off (US benefits overview)
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Job -
Services
Schedule -
Full time
Shift -
No shift premium (United States of America)
Travel -
Relocation -
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"
$22-29 hourly 31d ago
HP Fortify Admin
Eros Technologies 4.0
Columbus, OH
EROS Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its technological edge and right-sourcing advantage, EROS in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client.
Position: HP Fortify Admin
Location: ColumbusOH
Full Time Position
Job Description:-
• Deploying Fortify SSC, Fortify SCA and Fortify AWB products
• Deploying and managing custom rule packs for Fortify
• Regularly on-boarding new applications to Fortify SSC
• Managing Fortify build systems with iOS, XCode, Android, Java, .NET, Visual Studio 2010 etc
• Triage results from application scans, and prioritize findings
• Prepares Fortify Vulnerability reporting.
• Assists in development and implementation of technical security policies.
• Provides security analysis and consultation services for product, system and network architecture designs pertaining to application vulnerability management tools.
• Advanced knowledge of IP Network architectures including multi-tier defense in depth strategies.
• Identifies trends and root causes of application vulnerabilities and configuration settings.
• Provide Risk Analysis of Fortify Scans to application/business owner with recommended application changes.
• Coordinate the Fortify application testing
• Ensure application vulnerability scanning procedures meet CMS security requirements.
• Working knowledge of Fortify tools
• Participate in application SCA to provide Fortify Scans to business owner.
• Performs any other Information Security duties as assigned.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$67k-111k yearly est. 1d ago
SAS Adminstrator
Tectammina
Columbus, OH
4-5 yrs exp in SAS administration SAS Grid Architecture & implementation Auditing the SAS Middle Tier Installing SAS on the Servers and Client machines. Maintaining SAS Servers Health. Securing Metadata foundation repositories. Creating users, groups, roles on the SAS Meta data server.
Troubleshooting the SAS server related issues.
Creating SAS libraries and registering SAS datasets.
Applying Hotfixes on SAS Servers and client tools.
Renewing SAS license with SID (SAS Installation Data) files.
Modifying SAS configuration files and taking back up of original files.
Creating Database connectivity libraries.
Creating UNIX scripts for monitoring the file systems and delivery
automated alert mails.
Participated in implementing GRID computing for SAS on typical 4
Level Configuration for campaign management / sales forecasting or
other SAS applications.
Deploying SAS models on the server.
Qualifications
Bachelor's or Higher Degree is Preferred
Additional Information
Job Status: Full Time
Share the Profiles to ****************************
Contact:
************
Keep the subject line with Job Title and Location
PCNA/Clinical Administrative Assistant Cardiology Services - (25000CKO) Description A Brief OverviewCompletes patient care activities & provides clerical support as delegated by the RN. May perform PCNA and/or administrative assistant during a shift as needed.
Perform duties including, but not limited to: ADLs, vital signs, I & O, 12-lead ECG, bladder scan, hygiene, and venipuncture (where applicable).
Familiarity with using: Wheelchair, EKG equipment, patient assistive devices, and patient care equipment specific to assigned population.
Conducts chart audits as directed by the nurse manager.
Assists with patient data collection and reporting.
Assists with billing functions as needed.
Maintains the patient record (in written and/or electronic format).
Orders supplies for the department as directed by the nurse manager.
Facilitates communication and efficient unit operations.
Orients newly hired PCNAs and/or administrative assistants.
Within the administrative assistant role, provides clinical, reception, communication, and guest relations support using verbal, electronic, and written techniques to maintain the operations of the assigned area.
What You Will DoPerforms basic patient care tasks as delegated by the RN and assists, under the direction of the RN, in the implementation of the established plan of care.
Compassionate in all interactions with patients, families, and peers.
Follows established evidence-based prevention guidelines to promote positive patient outcomes.
Provides a safe environment in patient rooms and on unit.
Facilitates stocking and ordering of supplies for patient care.
Assists with unit communication and facilitates unit operations.
Acts as a key resource for onboarding and training new team members.
Additional ResponsibilitiesPerforms other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.
Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Qualifications EducationHigh School Equivalent / GED (Required) Work Experience Prior clinical and or administrative assistant experience.
(Preferred) Knowledge, Skills, & Abilities Basic patient care skills.
(Preferred proficiency) Effective communication with people from varied socioeconomic backgrounds.
(Required proficiency) Able to organize changing work assignments.
(Required proficiency) Flexibility.
(Required proficiency) Patient focused.
(Required proficiency) Positive, can-do attitude; self-motivated and willing to learn.
(Required proficiency) Ability to complete tasks with minimal supervision.
(Required proficiency) Ability to cope with stressful situations and adjust to varying workloads.
(Required proficiency) Basic computer skills.
(Required proficiency) Strong attention to detail.
(Required proficiency) Medical terminology.
(Preferred proficiency) Able to communicate effectively in English, both written and verbal (Required proficiency) Exposure to patient care equipment specific to assigned population; telephone; nurse call system; pager.
(Preferred proficiency) Licenses and CertificationsBasic Life Support (BLS) (Required within 90 Days) Physical DemandsStanding Frequently Walking Frequently Sitting Rarely Lifting Frequently up to 50 lbs Carrying Frequently up to 50 lbs Pushing Frequently up to 50 lbs Pulling Frequently up to 50 lbs Climbing Occasionally up to 50 lbs Balancing Occasionally Stooping Frequently Kneeling Frequently Crouching Frequently Crawling Occasionally Reaching Frequently Handling Frequently Grasping Frequently Feeling Constantly Talking Constantly Hearing Constantly Repetitive Motions Constantly Eye/Hand/Foot Coordination Constantly Travel Requirements10% Primary Location: United States-Ohio-FairlawnWork Locations: 3800 Embassy Parkway 3800 Embassy Parkway Fairlawn 44333Job: Technician / Patient CareOrganization: Parma_Medical_CenterSchedule: Full-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: Entry LevelTravel: NoRemote Work: NoJob Posting: Jan 16, 2026, 8:43:38 PM
$24k-35k yearly est. Auto-Apply 1d ago
Customer Patient Liaison
Arnolds Small Miracles Animal Hospital
Strongsville, OH
Client Patient Liaison Small Miracles Animal Hospital 8600 Pearl Rd, Strongsville OH 44136 Benefits: ● 401(k) ● 401(k) matching ● Dental Insurance ● Health Insurance ● Vision Insurance ● Employee Discount ● Paid Time Off Job Type: Full Time About Us: Our mission statement is “Focusing on wellness, one miracle at a time”. Small Miracles Animal Hospital is a privately owned practice rooted in philanthropic beliefs. We are “Cat Friendly” and practice “Fear Free” principles. As we are a private company, we can practice exceptional care based on doctor recommendations (not corporate standard operating procedures), at fair prices. Our hospital family is an extension of our own and through a proper work-life balance, we hope to help them achieve their personal and professional goals.
Job Responsibilities include but are not limited to:
● Greet all clients and their pets in a friendly and professional manner
● Coordinate the flow of pets and owners in the lobby; placate owners distressed by long wait times, scheduling glitches and other problems
● Perform cashiering duties, process refunds, returns and credits
● Answer the phone, check voicemails and return client calls
● Respond to clients, schedule appointments and log prescription requests though PetDesk
● Answer and send emails and faxes to clients, other veterinary practices and businesses
● Receive and distribute incoming mail; process outgoing mail
● Scan in any necessary documents and attach to patient medical records
● Input data into Veterinary Software System to schedule patients, check patients in and out, update medical records and log communication
● Support Vet Tech & Veterinary staff when needed
● Maintain cleanliness and organization of the reception area Minimum Qualifications/ Requirements:
● High school diploma, GED or equivalent combination of education and/or experience
● Must be flexible with scheduling and able to work evening hours
● Ability to learn basic veterinary medicine terminology including names of medications, vaccinations, and routine testing to be able to confidently discuss with clients
● Previous experience working in a veterinary facility
● Ability to multitask and work in a fast paced environment
● Proficient computer skills, including experience with veterinary software systems
● Excellent communication and interpersonal skills
● Must have a genuine love for animals and their well being
$26k-38k yearly est. Auto-Apply 60d+ ago
Patient Dining Associate
Ohiohealth 4.3
Columbus, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
Responsible for working at an OhioHealth care site to provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.
**Responsibilities And Duties:**
35%
Responsible for patient satisfaction to include completing patient meal orders, assembling, distributing and retrieval of meal trays in a timely manner. Maintains clear and accurate communications at all times with dietitians, nursing and all OhioHealth associates.
30%
Professionally interacts with patients, visitors and associates to meet or exceed preset service standards.
15%
Cleaning and stocking work stations, pods, kitchen areas as assigned.
10%
Using the computer software systems in department/hospital, enter preferences, print reports, labels for nourishments, and diet order change sheets.
10%
Prepares and delivers nourishments, floor stocks, late trays and records temperatures of unit refrigerators. May be assigned to assist in other areas of the department as needed.
**Minimum Qualifications:**
No Degree or Diploma
**Additional Job Description:**
Individuals aged 16-18, without a High School Diploma/GED with an applicable work permit may be considered.
**Work Shift:**
Variable
**Scheduled Weekly Hours :**
40
**Department**
Nutrition Services
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
$30k-33k yearly est. 50d ago
Medical Receptionist - Westlake
Apex Dermatology and Skin Surgery Center LLC
Westlake, OH
Apex Skin is a physician-led and rapidly growing dermatology practice committed to delivering exceptional patient experiences. We are seeking a talented and motivated Medical Receptionist to provide front-office support and ensure smooth patient flow throughout the clinic. This role includes greeting and checking in patients, managing appointment scheduling, handling insurance verification, processing payments, and assisting with administrative tasks that support clinical operations. The ideal candidate demonstrates strong communication skills, attention to detail, and the ability to thrive in a fast-paced, team-oriented environment while maintaining professionalism and compassion in every patient interaction.
Schedule
Full-time, [4 days a week]
Tuesdays: 9:30 am - 6:30 pm. Wednesdays - Fridays: 7:45 am - 4:30 pm.
One Rotating Saturday a Month
Essential Functions
Answer incoming calls with professionalism, courtesy, and consistent phone etiquette.
Maintain knowledge of insurance plans, terminology, and verification processes.
Provide exceptional customer service while greeting, checking in, and assisting patients.
Assist Medical Assistants with patient-related phone calls and follow-up tasks.
Schedule appointments in person, via phone, or email while optimizing provider time and patient satisfaction.
Maintain and update patient accounts, including personal and financial information.
Record and collect payments; process third-party claims; and follow revenue procedures accurately.
Ensure confidentiality and protection of all patient information.
Follow established policies and procedures and alert leadership to needed changes.
Maintain a clean, welcoming, and calming reception area to reduce patient anxiety.
Support team operations and contribute to collective goals.
Monitor office supply levels, anticipate needs, and place orders as required.
Keep reception and waiting areas cleaned, organized, and patient-ready.
Manage daily schedule accuracy, including scrubbing the schedule, monitoring the wait list, and maintaining follow-up lists.
Enter insurance data with accuracy and without errors.
Call and document communication with patients who cancel or no-show.
Verify patient insurance coverage with accuracy.
Balance and close out collections at end of day.
Use EMR systems, including ECW; perform scanning, data entry, and spreadsheet tracking.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
Flexibility and adaptability
Customer service mindset with professionalism and patient focus
Excellent time management and organizational skills
Attention to detail and accuracy
Proficiency in basic computer applications and scheduling systems
Knowledge of medical terminology
Word processing and data entry skills
Bachelor's degree or equivalent experience in a relevant field preferred
2+ years of experience as a Medical Receptionist (dermatology experience is a plus)
Certification as a Medical Receptionist preferred, or willingness to obtain certification
Career Growth Opportunities
Motivated Medical Receptionists may pursue:
Transition into a Medical Assistant role with training and certification support
Lead Receptionist or Front Office Coordinator positions
Cross-training in scheduling, billing, or insurance verification
Patient Services or Administrative Specialist roles
Opportunities to grow into supervisory or office management positions over time
Apex Skin provides training, mentoring, and development opportunities for individuals who demonstrate skill, reliability, compassion, and a commitment to exceptional patient care.
Physical Requirements & Work Environment
Prolonged periods of sitting at a desk and working on a computer, with frequent standing, walking, and movement within the office
Manual dexterity for typing, data entry, and handling office equipment
Ability to speak clearly, hear callers, and interact with patients in person
Visual acuity sufficient to read patient information and EMR screens
Ability to occasionally lift up to 20 pounds (e.g., office supplies)
Work performed in a professional medical office setting with regular interaction with patients, providers, and staff
Fast-paced environment requiring multitasking, attention to detail, and calm communication
Exposure to cleaning supplies, office equipment, and moderate noise levels
Must adhere to all health and safety policies, including infection control standards
Apex Skin Culture
Apex Skin fosters a collaborative, patient-first environment built on compassion, clinical excellence, and teamwork. We believe in a respectful and supportive workplace where employees feel valued, trusted, and empowered to contribute to exceptional patient experiences and meaningful clinical care.
Employee Health & Safety Requirements:
All patient-facing employees are required to provide proof of a TB test within the past 12 months and an annual flu vaccination as part of Apex Skin's employee health and safety protocols. The Hepatitis B vaccination series is also strongly recommended for clinical staff due to potential occupational exposure risks. Apex Skin complies with federal and Ohio law by providing reasonable accommodations for medical conditions or sincerely held religious beliefs that prevent vaccination. Employees seeking an accommodation should contact Human Resources for more information.
Equal Employment Opportunity Statement:
Apex Skin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$26k-33k yearly est. Auto-Apply 7d ago
Medical Receptionist - Patient Experience Specialist
Sono Bello 3.9
Cincinnati, OH
Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now.
No work on Holidays or night shifts so you can have a normal/regular life balance
Work in “happy medicine”; treating patients who are excited about improving their lives
An opportunity to work in the growing fast paced world of aesthetics
A small practice feel, with big company support
Key Responsibilities:
Customer Service/Administration
Greet all patients, and offer beverage
Check patients in and make sure schedule reflects appointment status
Check patients out and schedule next appointment
Maintain accountability for the schedule book
Introduce visitors to the appropriate personnel that will assist with their concerns
Conduct confirmation calls for appointments
Pull next day's patient charts and organize per scheduled appointment time
Prepare new patient charts
Maintain inventory of all front office supplies
Check email and forward to the appropriate staff member
Organize and maintain file system
Keep Font Desk and Lobby area clean
Billing
Process payments
Print daily close out reports on scheduling system and review for accuracy.
Fill deposit slips for all received cash and checks
Physical Demands:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Use of the telephone, computer and other related instruments or devices
Vision and hearing acuity
Standing and walking for periods of time
Ability to lift up to 25 pounds
Key Skills/Qualifications:
Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of the organization
Ability to add, subtract, multiply and divide
Ability to carry out instructions furnished in written, oral, or diagram form
Ability to problem solve'
#LI-AH1
Compensation Range
$15.75 - $18.90 USD
Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.
Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays.
For applicants located in CA: link
$15.8-18.9 hourly Auto-Apply 13d ago
Continuous Improvement Administrator
Cornerstone Building Brands
Marion, OH
To lead bold change through the Lean Manufacturing initiative at the site to ensure continuous, systematic and sustainable elimination of waste through developing a fully engaged culture of continuous improvement (zero waste mindset), execution of Kaizen Events linked to site Vision, annual Strategy Deployment and building of foundational capability for long term sustainment. Create a vision that directs change effort at the site and develops strategies / action plans to achieve the vision. Eliminate barriers to change and modify systems / processes as required in support of Lean Methodologies.
LEAD SITE GUIDING COALITION
Be the change agent - drive and accelerate change in culture, attitude, and capability
Annual planning of Kaizen Event activities to support Site Strategy Deployment based on Value Stream Mapping and Waste Analysis
Quarterly priority setting of Kaizen Events to deliver step change in results (60 - 90-day outlook) at the target pace for the site
Approval of Kaizen events & close-out and sustainment plans
Ensure Lean tool capability is developed across the site
Drive employee engagement by ensuring a high percentage of new members on Kaizen Events
Approval of standards, systems, and processes to support sustainable execution
Approval of site standards as related to Lean methodologies and implementation
Develop, modify, and improve standard processes to continuously improve efficiency of Coalition related to the above responsibilities
Instill a standard, disciplined, rigorous, process focused approach to problem solving across the organization
Actively develop, and deploy Business Unit standards for Lean tools, principles, and methodologies as well as standard business processes
DAILY / ACTIVE WASTE ELIMINATION COACHING
Identify and lead training in accordance with the needs defined by the Plant, Site Strategy Deployment, and personal observation (daily coaching and walk throughs). Ensure proper understanding of these tools / techniques and ownership of deployment.
Kaizen Event FACILITATION
Drive the site to model a Learn by Doing approach
Organize / facilitate Kaizen Event-based and specific tool training for all monthly Kaizen Event teams
Coordinate Preparation, Execution, and Follow-Up stages of the Kaizen Event process through weekly interaction with Leaders / Co-Leaders to ensure team is on pace with the guidelines / expectations of Kaizen Methodology.
For Kaizen Teams that go beyond the desired 30-day close-out window, work with Team Leaders / Co-Leaders and Business Owner to close all open follow-up items and execute countermeasures to close gaps against desired deliverables / results
LEAN TOOL CAPABILITY
Develop personal mastery in the Lean principles and tools to allow broad facilitation (Kaizen events, lean workshops, and daily coaching) in Production Departments and Functions. This shall include a mastery of training modules such as Waste Elimination, 5S, Root Cause Problem Solving, Standard Work, SMED, PM, Plan-Do-Check-Act, and other lean tolls defined in our production system.
Coordinate Kaizen event Training process to ensure the site has broad base capability in all primary Lean tools to be self-sufficient for monthly and on-demand training requirements
Lead training sessions and Kaizen Events within the site as required.
REAPPLICATION / BENCHMARKING
Develop and facilitate Lean Manufacturing Annual Plans within the site the ensure best practices are shared and reapplied efficiently to accelerate results
Actively participate in the CBB CI Steering Committee meetings - share successful improvements with the network for potential reapplication to accelerate Company results and be open to learning from other site to reapply successful, sustained improvements
Actively participate in Benchmarking visits and audits as required at CBB sites. The expected output from any such visit is a potential list of potential reapplications to be reviewed and inserted into the Idea Sharing read Across.
STRATEGY DEPLOYMENT
Provide support to the CI Steering Committee in their implementation of actions, sharing his knowledge and practical experience in handling lean tools as required
Ensure process confirmation through a relevant Go-Look-See process, to understand, support / coach, and challenge associates toward the achievement of expected business results
In conjunction with the Plant Manager, lead the Site Leadership Team in the development of the Site Cos Take Out Roadmap linked to the Company Strategies and Objectives
In conjunction with the Plant Manager, lead / coordinate the Site Leadership Team in development of annual plan Strategy Action Plans to achieve the Company goals.
Conduct periodic reviews and audits of the Site, Production Department, and Functional Department Business Boards to ensure ongoing alignment to the annual objectives, linked KPIs, site initiatives, and site standards
Manage the preparation of daily reports.
Qualifications
Education
BA / BS (4-year technical or business) degree preferable
Experience
4 - 6 years of Manufacturing Operations experience
Previous Lean experience a positive for internal candidates and required for external candidates, High school graduate with some college.
Skills/Abilities
Able to build successful teams and guide others in accomplishing work objectives
Strong analytical and problem-solving capabilities
Seeks and uses ‘customer' feedback to improve effectiveness of Lean group and deployment
Encourages open discussion and dialogue within and between Functions
Well-developed decision-making skills
Excellent computer and analytical skills
Excellent verbal, written and interpersonal communication skills
Lead and Manage by Influence
Individual and Team Coaching
Extremely Process Focused
High degree of maturity and professionalism
Additional Information
All your information will be kept confidential according to EEO guidelines.
Why work for Cornerstone Building Brands?
Our teams are at the heart of our purpose to positively contribute to the communities where we
live, work and play
. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.
*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.
Cornerstone Building Brands is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster
here
. You can also view Your Right to Work Poster
here
along with This Organizations Participation in E-Verify Poster
here
. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at ************ or
[email protected]
. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at ************ or
[email protected]
. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
All your information will be kept confidential according to EEO guidelines.
California Consumer Privacy Act (CCPA) of 2018
Must be at least 18 years of age to apply.
Notice of Recruitment Fraud
We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.
$60k-97k yearly est. 1d ago
Medical Receptionist- Mason, OH
Advanced Dermatology and Cosmetic Surgery 3.9
Mason, OH
Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery's mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking candidates with exceptional customer service and clinical skills to join our team as a Medical Receptionist. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else.
We offer a competitive compensation and benefits package, including:
Incentive plans with additional earning opportunity up to an additional $2 more per hour!
Career advancement opportunities
Paid holidays, vacation, floating holiday, AND personal time off
Benefits packages, including medical, dental, STD, LTD, Life, and other voluntary benefit offerings (for employees working 30+ hours per week)
Up to 40% off products and cosmetic procedures
401(k) matching
Duties include but are not limited to:
Facilitating the efficient and timely entry of the patient to the office setting;
Greeting all patients in a professional manner;
Handing out appropriate literature and information & forms to be filled out by patient; checking for accuracy and completion;
Copying insurance ID cards and driver's licenses as well as several other general office activities related to medical practice.
This person will also support the front office business administrators, and the Office Manager, in various operations areas and tasks.
This person will be responsible for pulling and filing patient records; some telephone communication with patients; new patient chart set-up; other duties as assigned by the Office Manager.
Other duties may include:
Screening patients and employees daily upon entry
Checking patients In and Out
Rooming patients and keeping social distancing guidelines
Wearing proper Personal Protective Equipment (PPE)
Sanitizing and cleaning respective areas as needed
Requirements include:
High School level education
Knowledge of medical terminology, medical computer programs and insurance policies preferred
Type 40 wpm
Proficiency in Word and Excel are required
The position requires someone who is personable, dependable, and responsible, with excellent organizational as well as verbal and written communication skills
Must have a positive attitude with impeccable customer service skills
ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.
$23k-28k yearly est. 9d ago
Patient Access Liaison II - Emergency/Labor and Delivery
Summa Health 4.8
Akron, OH
Patient Access Liaison II, ER/L&D Full-Time 5:30pm-6:00am e/o weekend - holiday rotation $1500 Hire On Bonus Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.
Summary:
Interviews patients in person, at their workstation, or at the bedside to obtain all necessary account information in a fast-paced and complex clinical environment. Communicates effectively with patients and their families and navigates them through the registration process, insurance policies and healthcare benefits. Ensures patient brochures/registration documents are presented, explained, and completed accurately. Utilizes appropriate resources and applications to accurately assign insurance plans, performs insurance eligibility and discovery activities, generate patient estimates, collect patient co-payments, co-insurances and deductibles, identify patients without insurance, provide financial assistance information and make referrals to patient financial advocates when appropriate. Provides a high level of customer service and professional presence to present a positive impression of Summa Health.
Minimum Qualifications:
1. Formal Education Required:
a. High school diploma or equivalent
b. Post high school level coursework in healthcare, accounting, business, public relations or related field preferred.
2. Experience and Training Required:
a. One (1) year experience performing customer service or general office support experience in any industry preferred.
b. Experience in Registration, Insurance Verification/Pre-Certification, Financial counseling, Patient Accounts a plus
3. Other Skills, Competencies and Qualifications:
a. Ability to function in a fast-paced and complex clinical environment.
b. Knowledge of keyboard with high accuracy and Microsoft Office products (Excel, Word, Outlook).
c. Demonstrates communication, organizational and interpersonal skills.
d. Interpersonal and communication skills to interact with patients, families, and clinical co-workers in crisis or trauma situations.
e. Possesses problem solving skills and ability to recommend solutions
f. Ability to document registration information in designated computer software applications in a timely and accurate manner.
g. Ability to work well within a team environment by offering and accepting honest and constructive feedback, supporting team goals, encouraging and mentoring fellow team members.
h. Ability to be highly motivated, work independently, make decisions, and work in a fast paced stressful environment.
i. Demonstrates knowledge of all departmental downtime applications and processes.
j. Population Specific Competency: Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity.
4. Level of Physical Demands:
a. Ability to sit or stand for extended periods up to 12 hours.
b. Ability to perform bedside registration activities with a workstation on wheels.
c. Work every other weekend and holiday.
d. May be mandated for additional overtime shifts to meet operational demands of the department.
e. Ability to adjust work hours to meet operational demands as required
f. Reliable Transportation required
g. Ability to push a wheelchair/patient and ambulate to other departments/units within the Facility.
Equal Opportunity Employer/Veterans/Disabled
$18.31/hr - $21.97/hr
The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.
Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.
* Basic Life and Accidental Death & Dismemberment (AD&D)
* Supplemental Life and AD&D
* Dependent Life Insurance
* Short-Term and Long-Term Disability
* Accident Insurance, Hospital Indemnity, and Critical Illness
* Retirement Savings Plan
* Flexible Spending Accounts - Healthcare and Dependent Care
* Employee Assistance Program (EAP)
* Identity Theft Protection
* Pet Insurance
* Education Assistance
* Daily Pay
$18.3 hourly 3d ago
Medical Secretary
Trihealth, Inc. 4.6
Cincinnati, OH
Join Our Cardiology Team at TriHealth! We're looking for a Medical Secretary who is not only detail-oriented and experienced in medical office operations, but also a team player who is committed to excellence, responsible, and ready to serve others with compassion and professionalism. This part-time role supports the Cardiology Department by coordinating patient care and administrative tasks, including scheduling, transcription, insurance authorizations, and database management. Supports cardiac testing operations by assisting with direct patient care, programming Holter monitors, and performing EKGs. If you thrive in a collaborative environment and take pride in supporting both patients and clinical teams, we'd love to hear from you! Primary Location: This role is primarily based at our Kenwood location. However, occasional coverage at other TriHealth sites may be required, so candidates should be comfortable working at alternate locations as needed. Take the next step in your career-apply today and become a valued part of a team that's making a difference in cardiac care every day. Work Hours: * Part time, 40 hours biweekly * Day shift from 7:30 AM to 4 PM (3 days one week and 2 days the following one) * No weekends or holidays Job Overview: This is a full-time position that reports directly to the Office Coordinator / Director. This position is responsible for the coordination/secretarial support of the Program. This would include transcription, scheduling appointments, verifying and getting authorization from insurance for therapies, maintenance of the program database, correspondence to physicians, insurance companies, as well as registering the patient for therapy. Will provide statistical data/reports regarding the program. This position may also be called upon to assist the management team with preparation for surveys performed by CARF, JCAHO, Medicare, or other accrediting officials. This position designs and typesets forms utilized by the program as well as other rehabilitation programs, as assigned. May be called upon to provide backup coverage for any clerical positions. Other duties as assigned. Job Requirements: * Education: High School Diploma or GED (Required) * Experience: 3-4 years in a related medical or administrative field (Required) * Experience involving direct patient care preferred. * Skills & Competencies: Typing speed of 40 words per minute, proficiency in Microsoft Word and Excel, strong filing and organizational skills, knowledge of medical terminology, and experience with insurance authorizations. Job Responsibilities: * Answers all phone calls courteously and promptly; resolves issues and assists in problem resolution * Assists with filing, transcription, and other duties as needed; may support additional typing requests from other departments * Demonstrates effective time management and utilizes free time productively; minimal use of personal calls * Serves as receptionist at the front desk, greeting all individuals in a Service Excellence manner; ensures paperwork is completed appropriately and facilitates customers to the proper destination * Supports cardiac testing operations by assisting with direct patient care, programming Holter monitors, and performing EKGs as part of routine responsibilities * Seeks ways to improve efficiency; may need to take additional computer classes; proficient in handling multiple schedules and Meditech changes Working Conditions: Climbing - Rarely Continuous Learning - Hearing: Conversation - Occasionally Hearing: Other Sounds - Frequently Kneeling - Occasionally Lifting 50+ Lbs. - Rarely Lifting
Pulling - Rarely Pushing - Occasionally Reading - Rarely Sitting - Consistently Standing - Rarely Stooping - Occasionally Talking - Consistently Use of Hands - Consistently Color Vision - Occasionally Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS... * Welcome everyone by making eye contact, greeting with a smile, and saying "hello" * Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist * Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS... * Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met * Offer patients and guests priority when waiting (lines, elevators) * Work on improving quality, safety, and service Respect: ALWAYS... * Respect cultural and spiritual differences and honor individual preferences. * Respect everyone's opinion and contribution, regardless of title/role. * Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS... * Value the time of others by striving to be on time, prepared and actively participating. * Pick up trash, ensuring the physical environment is clean and safe. * Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS... * Acknowledge wins and frequently thank team members and others for contributions. * Show courtesy and compassion with customers, team members and the community Job keywords: Clinic Office Assistant, Medical Office Specialist, Physician Office Specialist, Medical Assistant
$27k-31k yearly est. 48d ago
Camps Medical Coordinator, Certified
Cincinnati Museum Center 3.9
Cincinnati, OH
Museum Camp Medical Coordinator - Certified (Summer/Seasonal) Cincinnati Museum Center Reports to: Director, Museum Camps Department: Community Engagement and Programs FLSA Status: PT seasonal, nonexempt Compensation: $17/hr Season: May 18-August 7, 2026 Position Overview: The Museum Camp Medical Coordinator - Certified is a key leader in helping Museum Camps support reasonable accommodation for campers at Union Terminal and at off-site, satellite locations. The Museum Camp Medical Coordinator- Certified will lead Museum Camp medical care, including maintaining health records; administering medications; ensuring compliance with health and safety regulations and Cincinnati Museum Center (CMC) policies; and communicating between Instructors, Coordinators, Medical Coordinators, the Director, and camper families as needed. Part of a Museum Camp Medical Coordinator team of 3 to 4 people. Responsibilities/Duties:
Serve as point person for general first aid for campers (minor scrapes, bumped head, illness) onsite at Union Terminal and offsite at the Cincinnati Observatory. Escalate to Public Safety and/or external healthcare providers when necessary.
Manage camper action plans for medical accommodations, administration of specialized medications, seizure action plans or diabetes management plans.
Organize and maintain forms for any camper who needs medication or medical accommodation during the camp day.
Manage camper medication throughout the camp week, ensuring campers receive medication following their individual accommodation plan.
Communicate with Director all concerns during the camp day or when medical incidents happen at camp and communicate with families over the phone and in person as needed daily.
Support Instructors in addressing any behavioral issues or conflicts in a sensitive and constructive manner directly with campers.
Work closely with Director-Museum Camps, Medical Coordinators, Coordinators, Instructors, and other staff to create an inclusive atmosphere and ensure a consistent approach to inclusion.
Provide leadership and coaching for Museum Camp Medical Coordinator, Coordinators and Instructors in understanding and supporting individual camper accommodations as appropriate.
Assist with some daily Coordinator tasks (e.g. Check in and check out, some material prep, classroom coverage when coordinator unavailable)
Attend all museum camp training sessions. May 26- May 29, 2026, 8am- 6pm
Education and experience:
Degree, training, or certification in a related field (CNA, RN, LPN, EMT, paramedic certification, med pass certification, etc.)
Certified in First Aid/CPR and able to share a copy of certificate.
Experience with children in grades K-6.
Experience in camp settings, schools, or other community healthcare roles.
Classroom management experience preferred, with focus on positive reinforcement.
Experience addressing priorities in stressful, fast-paced situations.
Knowledge, Skills and Abilities:
Must interact well and be comfortable with multiple age groups, including caregivers.
Able to maintain medical records, track medications, and ensure compliance with health regulations and institutional policy.
Familiarity of food allergies, chronic conditions (such as asthma, seizures or diabetes), and mental health challenges common in youth. Comfortability in providing reasonable accommodation for campers with these conditions.
Discreet and discerning; can determine how and when to divulge information (e.g. when safety is of concern) while maintaining camper and CMC integrity. Strong oral and written communication skills for relaying sensitive information with empathy and compassion.
Strong leadership and people skills; able to work well with a diverse workforce.
Working knowledge of Microsoft Office Suite. Strong ability to organize paperwork and electronic files.
Able to work at multiple locations with access to reliable transportation for traveling between locations and purchasing materials and supplies, as needed.
Additional Requirements
Museum Camp Medical Coordinators- Certified must have availability when Museum Camps, training and onboarding take place unless prior approval has been ascertained before camps.
Flexible onboarding 4 hr session the week of May 18 - Date and time options will be provided upon hiring
Training sessions take place May 26- May 29, 2026, 8am-6pm
Museum Camps take place June 1, 2026- August 7, 2026, 8am-4:30pm weekdays daily with half hour unpaid lunch break.
The museum camp work week may be 0 - 40 hours, according to camper volume and staffing plan. No weekends or holidays (Memorial Day 5/26, Juneteenth 6/19, Independence Day 7/2-4) required. CMC may request occasional overtime, depending on weekly staffing plan.
Must be able to lift up to 15 lbs. of supplies and be able to physically move about the facility.
Work will take place at Union Terminal in classrooms, exhibits, offices, outside in the mornings and afternoons during check in and check out, and other areas. Some work will take place at satellite Museum Camps locations, including but not limited to the Cincinnati Observatory, which may include complete or partial time outdoors.
$17 hourly 15d ago
Patient Services Representative
Signature Health 4.5
Beachwood, OH
Full-time Description
At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can-do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits:
Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more
Robust earned paid time off program (PTO)
Federal Loan Forgiveness Program (available on eligible roles)
Professional Development Support
SCOPE OF ROLE
Reporting to the Manager, Patient Services, the Patient Services Representative will provide excellent patient support by insuring the thorough completion of patient registration, maintaining the accuracy of patient information and insurance coverages in the EHR and through proficient scheduling. The Patient Service Representative will ensure a consistently excellent patient experience when answering phone calls, greeting patients and their families, checking in patients for their appointments and assisting patients with scheduling.
HOW YOU'LL SUCCEED
Demonstrate a friendly, courteous and welcoming first impression to patients and their families.
Ensure all patient registration items, required data and documents are consistently and accurately captured and updated as needed in the EHR.
Demonstrate the ability to accurately schedule all of SH's available services while ensuring provider/clinician schedules are effectively managed.
Consistently address and collect copayments and other amounts owed, ensuring patients are aware of their financial responsibility and referring them for financial assistance when needed.
Consistently demonstrate dependability, patience, kind and professional communication, and willingness to assist colleagues.
Demonstrate reliability and punctuality by ensuring excellent attendance with minimal unplanned time off/call-offs and scheduling planned time off as needed.
Ensure all patient insurance and coverages have been properly verified and are accurately reflected in the EHR.
Provide administrative support to the office including scanning, faxing and mailing.
Demonstrate efficiency through multi-tasking and organization to ensure all daily tasks are consistently completed.
Demonstrate proficiency in Epic, our EHR, and other platforms necessary to complete assigned tasks.
Protect patient confidentiality and right to privacy by adhering to HIPAA regulations at all times.
Other duties as assigned.
Requirements
KNOWLEDGE & EXPERIENCE
High School Diploma or equivalent required.
1 year office, customer service, or related experience required. Medical office experience preferred.
Previous experience in a primary care of behavioral health setting preferred.
Knowledge of insurance, specifically Medicare, Medicare Advantage, and Medicaid preferred.
Experience working with an EHR system required; EPIC experience preferred.
Demonstrated proficiency with Microsoft Office, Word, and Excel.
WORKING CONDITIONS
Work is normally performed in a typical interior/office/clinical work environment.
While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
Requires periods of sitting, standing, telephone, and computer work.
Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
Possible exposure to blood borne pathogens while performing job duties.
Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
Sufficient dexterity to operate a PC and other office equipment.
This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.
All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.
$28k-32k yearly est. 8d ago
Patient Service Representative I
Tri State Urologic Services
Cincinnati, OH
Full-time Description
Join a company that has been voted Top Workplaces, Best Places to Work, Healthiest Employers and Best Workplaces in Ohio!!! Click on the link to our video below to learn more about us!
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The position is located in our office at:
10220 Alliance Road
Cincinnati OH 45242
NO WEEKENDS, NO EVENINGS, NO HOLIDAYS
We offer competitive pay as well as PTO, Holiday pay, and comprehensive benefits package!
Benefits:
· Health insurance
· Dental insurance
· Vision insurance
· Life Insurance
· Pet Insurance
· Health savings account
· Paid sick time
· Paid time off
· Paid holidays
· Profit sharing
· Retirement plan
GENERAL SUMMARY
The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff.
ESSENTIAL JOB FUNCTION/COMPETENCIES
Responsibilities include but are not limited to:
Welcomes and greets all patients and visitors, in person or over the phone.
Is responsible for keeping the front desk area clean and organized.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients' arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Performs other position related duties as assigned.
CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS
N/A
KNOWLEDGE | SKILLS | ABILITIES
Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.
Requirements
EDUCATION REQUIREMENTS
High School Diploma or equivalent required.
Some college work preferred.
EXPERIENCE REQUIREMENTS
Minimum of 1-3 years' customer service experience required. Experience in a medical office; specifically, urology, preferred.
Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.
REQUIRED TRAVEL
N/A
PHYSICAL DEMANDS
Carrying Weight
Frequency
1-25 lbs.
Frequent from 34% to 66%
26-50 lbs.
Occasionally from 2% to 33%
Pushing/Pulling
Frequency
1-25 lbs.
Seldom, up to 2%
100 + lbs.
Seldom, up to 2%
Lifting - Height, Weight
Frequency
Floor to Chest, 1 -25 lbs.
Occasional: from 2% to 33%
Floor to Chest, 26-50 lbs.
Seldom: up to 2%
Floor to Waist, 1-25 lbs.
Occasional: from 2% to 33%
Floor to Waist, 26-50 lbs.
Seldom: up to 2%
$28k-34k yearly est. 32d ago
Medical Receptionist- Mason, OH
Advanced Dermatology 4.4
Mason, OH
Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery's mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking candidates with exceptional customer service and clinical skills to join our team as a Medical Receptionist. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else.
We offer a competitive compensation and benefits package, including:
Incentive plans with additional earning opportunity up to an additional $2 more per hour!
Career advancement opportunities
Paid holidays, vacation, floating holiday, AND personal time off
Benefits packages, including medical, dental, STD, LTD, Life, and other voluntary benefit offerings (for employees working 30+ hours per week)
Up to 40% off products and cosmetic procedures
401(k) matching
Duties include but are not limited to:
Facilitating the efficient and timely entry of the patient to the office setting;
Greeting all patients in a professional manner;
Handing out appropriate literature and information & forms to be filled out by patient; checking for accuracy and completion;
Copying insurance ID cards and driver's licenses as well as several other general office activities related to medical practice.
This person will also support the front office business administrators, and the Office Manager, in various operations areas and tasks.
This person will be responsible for pulling and filing patient records; some telephone communication with patients; new patient chart set-up; other duties as assigned by the Office Manager.
Other duties may include:
Screening patients and employees daily upon entry
Checking patients In and Out
Rooming patients and keeping social distancing guidelines
Wearing proper Personal Protective Equipment (PPE)
Sanitizing and cleaning respective areas as needed
Requirements include:
High School level education
Knowledge of medical terminology, medical computer programs and insurance policies preferred
Type 40 wpm
Proficiency in Word and Excel are required
The position requires someone who is personable, dependable, and responsible, with excellent organizational as well as verbal and written communication skills
Must have a positive attitude with impeccable customer service skills
ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.
$27k-32k yearly est. 13d ago
Medical Receptionist
Health Partners of Western Ohio 4.2
Kenton, OH
Job Type: Full-Time Schedule: (3) 12-hour shifts Hours: 7:30 am - 8:00 pm About Us Health Partners of Western Ohio is an independent, non-profit and community-directed organization. We serve low-income areas and places without access to care. We're led by a volunteer Board of Directors. Most of our board members are also patients. Our Mission is to eliminate gaps in health outcomes for all members of our community by providing access to quality, affordable, preventive and primary health care.
Join our Team!
Are you a people-focused professional who enjoys being the friendly face and voice of an organization? We're looking for a Medical Receptionist who thrives in a fast-paced environment and takes pride in delivering excellent service to patients, visitors, and staff alike.
In this vital front-desk role, you'll be the first point of contact for our health center - greeting patients, managing appointments, handling calls, and supporting daily office operations. If you're organized, detail-oriented, and passionate about making a positive impact in your community, we'd love to meet you.
Join a team where your communication skills, multitasking abilities, and professionalism are valued - and where every day brings an opportunity to help others. Apply today and become part of a mission-driven organization that's improving lives through compassionate care.
Compensation and Benefits Offered:
* Starting pay $17.50 an hour - goes up based on experience
* Paid Time Off (PTO) - Accrued per pay
* Insurance (Medical, Dental, Vision, and Life)
* Paid Holidays - 7 paid holidays
* 403b Retirement with up to 8% match (starts at 3% and increases with time of service at HPWO)
* Annual Reviews and Increases
* Mileage Reimbursement - Work related travel
* Employee Assistance Program
* Referral Bonus - Earn more by expanding our team
* Training Opportunities
* Eligible to apply for the Emerging Leaders Program after 1 year of service
Qualifications:
HS Diploma or GED required
Skills/Abilities:
* Ability to attend to multiple tasks at the same time.
* Ability to prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols.
* Effective oral and written communication skills.
* Ability to work with persona from a wide diversity of social, ethnic, and economic backgrounds is necessary.
Essential Functions and Basic Duties:
* Greet patients, visitors and employees.
* Receive calls and schedules appointments.
* Answers/screens telephone calls and forwards to appropriate personnel.
* Records phone messages and distributes appropriately.
* Accurately enters patient information into the computer.
* Assembles patient medical record.
* Screens calls and visitors completely determine the nature of the visit or phone call and the urgency of the contact to ensure a timely, efficient, and appropriate response.
* Takes and distributes detailed and accurate phone messages using the correct format to the appropriate staff member or area designated for phone messages.
* Assists management in reaching personnel from other departments when needed for consultation and referral. Determines items that can be handled personally, those which should be brought to the attention of the supervisor and those which should be referred to other areas.
* Ensures the equipment is functional and there is an adequate supply of all necessary forms stocked.
* Assist patients with completing information forms, as needed.
* Accurately document in patient medical/dental record as needed.
* Accept patient payments and records payments accurately.
* Copies income verification and enters information into Electronic Health Records.
* Retrieves lab reports/patient records from other health care providers.
* Accurately types and sends correspondence, memos, notices, and reports.
* Sorts, files, and retrieves correspondence, records, and documents upon request.
* Operates standard office machines and equipment.
* Sorts/collates mail and printed materials/notices for distribution.
* Cross trains in other areas of office procedures.
* Make confirmation calls to patients for appointments.
* Accurately codes all diagnose in Electronic Health Records based on completed encounter forms.
* Collects and accurately input patient payments into practice management system.
* Participates in the Quality Improvement Program and serves on other committees as assigned.
* Travels when necessary to meet operational needs.
* May supervise student employees in specified tasks.
* Performs miscellaneous job-related duties as assigned.
Work Environment:
Work is primarily sedentary, demanding sitting, walking, lifting, and bending. Those physical movements and the degree of mobility, manual dexterity, and hand-eye coordination commonly associated with duties in an office setting will be performed repetitively. This also includes bending, twisting, reaching, lifting, pulling, pushing, and walking. The ability to distinguish letters and symbols and utilize telephones, computer terminals, fax machines, and copiers is required. The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Working under stressful conditions, as well as irregular hours, may be required.
$17.5 hourly 4d ago
MEDICAL RECEPTIONIST/UROLOGY - Bowling Green OH, M-F (8:30-5:00)
Toledo Clinic Inc. 4.6
Bowling Green, OH
Toledo Clinic's Urology Department is seeking a full-time Medical Receptionist to provide front office support in a busy office. The hours are Monday-Friday (8:30 - 5:00). Perform various clerical duties to support the operation of the office.
Principal Duties & Responsibilities:
* Answering phones - courteously and professionally.
* Scheduling appointments, lab tests, surgeries, etc.
* Verifying referrals and/or pre-certifications.
* Updating insurance information.
* Answering general patient questions.
* Taking messages accurately and relaying to appropriate personnel.
* Collecting co-pays.
* Preparing and/or submitting charge tickets.
* Preparing and cleaning exam rooms.
* Sorting, filing and scanning patient charts.
* Other duties as assigned.
Knowledge, Skills & Abilities Required:
Education:
* HS diploma or GED.
Required:
* Excellent communication, phone, and organizational skills required.
* Computer skills helpful.
* Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame.
* Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
* Demonstrates adaptability to expanded roles.
Preferred:
* Previous clerical experience in a medical office
* Medical related coursework
$26k-30k yearly est. 43d ago
Commercial Lending Administrator
Cooperative Business Services 3.7
Brecksville, OH
Full-time Description
The CBS Difference
At Cooperative Business Services (CBS), we deliver premier commercial lending services and cutting-edge software solutions to financial institutions across the nation. Our expertise spans all property types, ensuring that we meet the diverse needs of our clients.
Our vision is to revolutionize financial partnerships, where institutions thrive and people flourish. This vision drives us to continually innovate and push the boundaries of what's possible in the financial sector.
Our mission is clear: to empower financial institutions with innovative thinking and market-leading business solutions. We are committed to providing the tools and insights needed to navigate the complexities of the market, enabling our clients to achieve sustainable growth and success.
Currently, CBS is in an exciting growth period as we position ourselves for 2025 and beyond. Join us on this journey as we continue to transform the future of financial institutions.
Your Role in Our Success
The Business Development Administrator (BDA) supports the Business Development Officer(BDO) in their assigned regions by providing essential administrative and operational assistance to ensure the success of commercial lending initiatives. This position will be required to work in office, between the hours of 8:00-5:00 EST. Below are the areas of responsibilities that will help you thrive and succeed in this role:
Collect borrower information and ensure accurate and timely entry into relevant systems;
Prepare meeting materials, presentations, and reports to ensure BDOs are equipped for client engagements;
Manage schedules and calendars for BDOs, coordinating appointments with borrowers, credit unions, and other stakeholders;
Submit expense reports on behalf of BDO's ensuring compliance with organizational policies;
Order environmental reports third party reports, and send out participation agreements;
Coordinate gift deliveries to borrowers as requested by BDO's;
Guide borrowers through the process of setting up accounts with credit unions, including gathering necessary documentation and ensuring compliance with membership requirements;
Act as a liaison between borrowers, credit unions, and internal teams to facilitate smooth account setup and lending processes;
Address borrower inquiries promptly and provide exceptional service throughout the lending journey;
Maintain organized records of borrower interactions, loan applications, and account setup processes using CRM systems;
Maintains the integrity and confidentiality of borrow information and files.
Ensure office supplies are adequately stocked and ordered as needed;
Collaborate with commercial lending teams to streamline workflows and ensure compliance with organizational policies.
Requirements
What You Bring to the Table
You have 3-5 years of experience in administrative support; experience in supporting sales representatives preferred;
You have excellent verbal and written communication skills for clear and effective collaboration to interact with borrowers, credit unions, and internal teams;
You have strong time management skills to prioritize tasks and meet deadlines.
You have a team-oriented mindset with the ability to collaborate and coordinate across departments
You have excellent organizational and time management skills, with the ability to handle multiple transactions simultaneously
You are Proficient in Microsoft 365 products and CRM software
The Perks of Being with Us
At Cooperative Business Services, we believe in creating an environment where you can thrive both personally and professionally. Here's what you can look forward to as a valued member of our team:
Compensation: Base compensation for this role ranges from $23.08 - $26.44 based on experience
Generous Holidays: Take advantage of 13 paid holidays each year
Comprehensive Insurance Coverage: Choose from a selection of medical, dental, vision, and supplemental benefit plans to suit your needs. Additionally, the company provides company-paid Short-Term Disability (STD), Long-Term Disability (LTD), and life insurance equivalent to 1 time your salary.
401(k) Plan: The company provides a generous matching contribution of up to 6%.
Tuition Assistance
Salary Description $48,000-$55,000