Top Medical Administrator Skills

Below we've compiled a list of the most important skills for a Medical Administrator. We ranked the top skills based on the percentage of Medical Administrator resumes they appeared on. For example, 13.8% of Medical Administrator resumes contained Medical Records as a skill. Let's find out what skills a Medical Administrator actually needs in order to be successful in the workplace.

The six most common skills found on Medical Administrator resumes in 2020. Read below to see the full list.

1. Medical Records

high Demand
Here's how Medical Records is used in Medical Administrator jobs:
  • General office responsibilities including greeting patients, maintaining medical records, ordering of office supplies, and scheduling/confirming all physician appointments.
  • Reviewed and resolved health plan appeals involving medical necessity and investigative policy issues using medical records and health plan contract.
  • Managed physician schedule, insurance billing and authorizations; updated medical records and disability forms; coordinated diagnostic tests and surgeries
  • Shift supervisor in charge of medication administered to residents through knowledge of resident history and medical records.
  • Maintained contact with medical records and other departments to obtain and analyze additional patient information to document.
  • Developed and administered patient files, including compiling relevant documents and medical records for case managers.
  • Performed all electronic medical records functions required for admissions/transfer and scanning document to make them electronic.
  • Reviewed initial applications and ordered requirements, such as paramedical exams and medical records.
  • Review personnel and medical records for security investigations, clearances, and adverse information.
  • Perform array of duties processing medical records for physical examinations and overseas deployments.
  • Assembled and maintained accurate medical records Accurately verified patient insurance and collected payments.
  • Performed clerical duties and maintained an efficient and highly organized medical records department.
  • Conduct annual audit of medical records to include monthly monitoring to ensure accountability.
  • Managed medical in-processing and out-processing of medical records for the installation.
  • Served as functional expert in medical records management and file documentation.
  • Maintained critical medical records to ensure availability and security of information.
  • Requested medical records for life insurance policy applications for underwriters.
  • Perform routinely internal audits of medical records to ensure completeness.
  • Used to deliver medical records requested by hospital departments.
  • Communicated with outside medical personnel and maintained medical records.

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2. Patient Care

high Demand
Here's how Patient Care is used in Medical Administrator jobs:
  • Coordinated with numerous clinics, environment department and with patient caretaker to provide containment of a patient environmental hazard.
  • Performed training associated with provider/nurse/medical technician/assistant/clerical user access/use of the systems for documenting patient care.
  • Fulfilled patient care responsibilities such as translating for Japanese-speaking patients and verifying insurance benefits.
  • Assist MD as well as RN team in ensuring optimal patient care and smooth daily functioning of office.
  • Assist clinicians, and professional, support and administrative staff in optimizing patient care and clinical processes.
  • Maintained a $200,000 dollar budget for surgical supplies, respiratory equipment and patient care supplies.
  • Created continuity in medical patient care teams empowering them to pilot ideas to improve their practice.
  • Ensured 100% records were accounted for during doctor audits of patient care.
  • Assure accurate and timely order placement and delivery to meet patient care needs.
  • Update orders and use nursing judgment and assessment skills to optimize patient care.
  • Direct patient care responsible for feeding, bathing, dressing, and activities.
  • Responded as directed to identify patient needs in supporting patient care services.
  • Organized the purchasing of medicine, vaccinations, and outpatient care supplies.
  • Function as temporary member of clinic patient care team in Pediatric Specialties.
  • Enhanced patient care through managing medical equipment and network integration,.
  • Executed daily operations of patient care and procedures.
  • Coordinated patient care in a clinical setting.
  • Assist with post surgical patient care.
  • Improved moral and patient care.
  • Appointed morale and welfare coordinator for Patient Care Call Center staff Properly documented incoming calls in electronic health information systems.

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3. Insurance Companies

high Demand
Here's how Insurance Companies is used in Medical Administrator jobs:
  • Communicate with insurance companies to complete prior authorizations, obtain insurance information and address any insurance needs that occur.
  • Coordinated with pharmacies and insurance companies for patients' eligibility and medical concerns.
  • Communicated between doctors and insurance companies to receive authorization for specialists and procedures.
  • Corresponded with insurance companies to verify patient referrals for necessary procedures.
  • Completed applications and contracts for insurance companies.
  • Contacted insurance companies for prior authorizations.
  • Used MS Word to create various office correspondences with patients, lawyers, other doctors, and insurance companies.
  • Acted as liaison for the patients between the doctors, physical therapist, lawyers, and insurance companies.
  • Marketed the workman's compensation portion of the clinic through developing relationships with employers and insurance companies.
  • Verified patient insurance, referrals and treatment plans; when needed submit treatment requests to insurance companies.
  • Secured authorizations for patients needing MRI's and Cat Scans from several insurance companies.
  • Input all medical billing and pathology/ lab reports with correct coding for insurance companies.
  • Obtain prior authorizations from health insurance companies and referrals from primary care physicians.
  • Experience working directly with insurance companies as well as patient billing.
  • Contacted insurance companies to obtain approval for patient appointments and visits.
  • Maintain all physician email from hospitals and insurance companies.
  • Coordinate payments with Health Insurance companies and verify coverage.
  • Settled problems that came up with insurance companies.
  • Handled medical finances with insurance companies.
  • Obtained authorizations and pre-certifications from government and commercial insurance companies.

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4. Medication Administration

high Demand
Here's how Medication Administration is used in Medical Administrator jobs:
  • Disbursed medications and documented medication administration.
  • Reviewed doctor orders and medication administration records to ensure correct medication, strength, and instructions
  • Prepared, administered, and documented medication administration to individual residents accurately.
  • Direct observation & documentation of medication administration.
  • Perform general nursing duties such as teaching, medication administration, and coordination of patient care.
  • Work with Oxygen, Foley Catheters, medication administration.
  • Performed all ADLS on patients, such as trach care, g-tube care, medication administration.
  • Performed all ADLS on patients, such as medication administration, urinary catherization every 2hrs.
  • Spring 2010 Medical- Surgical Unit Performed skills included: Physical assessments, ID/IM/SQ/IV injections, and oral medication administration.
  • Focus on the Nursing Process, Surgical Asepsis, Wound Care, Medication Administration, etc.
  • Port St Lucie FL -Prepares written documentations -Patient are -Conducts emergency evaluation -Medication Administration, PRN
  • employed Care Provider Qualified Medication Administration Personnel Serve Meals Comfort Care

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5. Clinical Staff

high Demand
Here's how Clinical Staff is used in Medical Administrator jobs:
  • Operated switchboard, screened/forwarded calls, provided veterans medical information; transcribed messages for administrative and clinical staff.
  • Coordinate bi-weekly payroll functions for 20+ employees (clinical staff).
  • Work closely with clinical staff to ensure competent optimal care.
  • Performed training and charting improvement sessions with the clinical staff.
  • Supervised front end and clinical staff and performed performance evaluations, made recommendations for corrective actions and processed payroll.
  • Provide administrative authority, guidance & advice to medical officer, psychiatric officer and other clinical staff on operational difficulties.

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6. Appointment Scheduling

high Demand
Here's how Appointment Scheduling is used in Medical Administrator jobs:
  • Coordinated appointment scheduling and confirmations.
  • Cross-trained to provide adequate coverage in Appointment Scheduling, Reception, Surgery scheduling and the Medical Input Department.
  • Performed patient checkout including collection of fees, appointment scheduling, updating patient charts and computer records.
  • Performed daily medical front office duties including appointment scheduling, patient check-in, co-payment collection and behavioral health record maintenance.
  • Provided patients' with maximum allowable provider time and maintained maximum utilization of treatment room by effective appointment scheduling.
  • Used patient safety standards through correct identification of all patients by validating and updating patient demographic information during appointment scheduling.

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7. Customer Service

high Demand
Here's how Customer Service is used in Medical Administrator jobs:
  • Maintained patient relationship with customer service skills and proper follow-up.
  • Learned basic medical Spanish to improve customer service satisfaction.
  • Put my Customer service/medical terminology to great use.
  • Skilled in managing front office functions, including customer service, patient appointments, billing and collections, and records management.
  • Detailed oriented, excellent listening and communication skills, Team player, great work ethics and excellent customer service skills.
  • Supported expansion of the practice to two facilities, ensuring consistent customer service through transition.
  • Provide excellent customer service; greeting, ensuring patients to a professional and friendly visit.
  • Used good customer service when answering phones or answering questions from family members or coworkers.
  • Facilitated team skills among co-workers through shared goals, responsibilities, and customer service.
  • Trained temporary employees on the 800 customer service line and data entry procedures.
  • Provide ALS and BLS skills in a customer service and warehouse setting.
  • Provide customer service to residents, family members and vendors.
  • Managed customer service desk and improved processing for new personnel.
  • Provided customer service to resolve patient inquiries and disputed balances.
  • Provided exceptional customer service to all members and clients.
  • Offer customer service and consultations for Durable Medical Equipment.
  • Developed Customer Service departmental quality control, regulatory guidelines, and SOPs.
  • Provided quality customer service to patients.
  • Preferred Skills * 5+ years working in a goal focused, customer service / Care oriented environment.
  • Direct Support Professional Customer Service Transportation Consumers to and from appointments

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8. Data Entry

high Demand
Here's how Data Entry is used in Medical Administrator jobs:
  • Provided data entry with medical information.
  • Handled multifaceted clerical tasks (e.g., data entry, filing, and records management) because there were no secretaries.
  • Performed computer functions related to data entry to keep information accurate in system as well as tracking systems to date.
  • Typed reports, letters, data entry, and other documents from rough, plain, corrected copy.
  • Performed the full range of data entry duties for the Soldier Readiness Center (SRC).
  • Typed correspondence, some data entry of patient information and faxed as needed.
  • Performed administrative duties filing, data entry, faxing, and coping.
  • Performed general data entry & insurance data entry duties.
  • Confirmed appointments and handled data entry functions.
  • performed alphabetical and numerical filing, as well as electronic medical record filing, data entry; recorded and distributed messages.
  • Handled all administrative aspects, including collections, account maintenance, filing, clerical duties, and data entry.
  • Oversee medical charts, data entry, and schedules transportations.

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9. Front Desk

high Demand
Here's how Front Desk is used in Medical Administrator jobs:
  • Front desk check in/out, chart document prep, data entry, Insurance verification and processing and filing medical claims.
  • Front Desk Patient Service Specialist: greet patients, scan paperwork into chart, explain & collect co-pays, etc.
  • Coordinated all front desk activities for this high-volume medical office; managed patient check-in and check-out.
  • Oversee coordination of front desk and reception, interacting with patients to meet their needs.
  • Handled the front desk and all responsibilities included; managed patient's appointment with efficiency.
  • Scheduled front desk staff hours, trained new staff members and assigned staff rotating responsibilities.
  • Trained all incoming front desk staff and office managers on software and work flow.
  • Assisted staff with all front desk duties, and handled all billing.
  • Chart records, billing information as well as front desk qualities.
  • Supported front desk by checking-in patients and verifying patient information.
  • Monitored the charges, invoices, taxes, insurance and daily deposits Greeted patients at the front desk
  • Front Desk service/ Billing&Coding practice Scheduled appointments and organize the facility calendar.
  • Handled patient insurance verification and accounts.Accomplished all front desk duties daily and monthly.
  • Manage front deskScheduling apptsDetermine Pt condition BillingAnswering phones Vitals Opening the clinic
  • Coordinate patients with specialist Assist front desk Verify insurance (HMO's, PPO's, Medicare, etc.)
  • Manage and create a functional flow to the front desk Answer telephones Handle and resolve patient complaints, etc.
  • Front Desk/Patient Referral Manage 40+High Volume phone calls and voicemails for the Practice.
  • Contract Positions) General Medical Assistant duties General front desk duties

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10. Vital Signs

high Demand
Here's how Vital Signs is used in Medical Administrator jobs:
  • Finger stick blood sugar tests, ADL's, Vital signs, Foley catheter insertion, Specimen collection.
  • Updated their information, checked patient vital signs, and prepped them for minor procedures.
  • Tracked data relevant to patient's medical needs including seizures, vital signs and diet.
  • Performed and recorded vital signs and medical care to pediatrics and family medicine departments.
  • Obtain specimens for laboratory purposes, Weight and Vital signs of Patients.
  • Measure and record patient's temperature (vital signs) Assist with basic activities
  • Work Study) Performed Vital Signs and performed physical exams for adults.
  • Schedule labs, diagnostic procedures and consultation Verify insurance and Medicaid Vital signs Kept Exam Rooms Cleaned and Stocked

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11. Phone Calls

high Demand
Here's how Phone Calls is used in Medical Administrator jobs:
  • Use copier machine, scan documents, check incoming phone messages, return phone calls to patient's and/or callers.
  • Managed copay, no-show, referrals, prior authorizations, phone calls and chart logs into Google Excel worksheets.
  • Handled patient phone calls to schedule and coordinate appointments, verifying patient insurance, and answer medical questions.
  • Answered phone calls and updates on patient wait times and delays.
  • Answered phone calls, greeted patients, and scheduled/rescheduled appointments.
  • Answer and direct phone calls for nurses and physicians.
  • Completed phone calls to patients to update information.
  • Make follow-up phone calls as appropriate.
  • Greeted patients Answered incoming phone calls Prepared/Filed charts Verified Insurance coverage Verified Benefit eligibility Confirmed Appointments daily

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12. Surgery

high Demand
Here's how Surgery is used in Medical Administrator jobs:
  • Facilitated client relationships and managed surgery schedules, financial consultations, follow up care and ongoing maintenance.
  • Provided administrative tasks within busy General Surgery Office.
  • Appointed as the section alternate Safety Officer and Equipment custodian for the surgery clinic -- Types 40 wpm- self certified.
  • Directed the opening of this Ambulatory Surgery Center (ASC) in the summer of 2004.
  • Managed the build out and consulting for opening the 3rdAmbulatory Surgery Center for the Company.
  • Skilled administration within the ER, Surgery, SBHC, Direct Admissions & Transfers.
  • Assist with two ongoing offices requiring surgery bookings for the patients under doctors orders.
  • Maintain office calendars, including surgery appointments with hospitals and regular visits for patients.
  • Organized On Call Schedules, for many departments involving cardiology and surgery.
  • Welcomed 30+ patients daily - scheduled and booked examinations and surgery.
  • Schedule patients for routine appointments, surgery, C-sections and Inductions.
  • Administered and ordered diagnostic tests, surgery's, laboratory test.
  • Remained in contact with hospital staff regarding surgery prep sheets.
  • Write providers surgeries in Surgery Log Book.
  • Prepared documents prior to surgery.
  • Scheduled and obtained authorizations for orthopedic patients scheduled surgery at Lenox Hill Hospital.
  • Meet with patients to guide them through the pre and post-surgery process, including treatment and hospital registration.
  • Transcribed from dictation letters, memoranda, and orders for referral, surgery, and prescriptions.
  • practice: Restructure staff and clinical operations with the practice and ambulatory surgery center.
  • Scheduled surgery dates for patients Verified insurance benefits Checked patients in and out

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13. Insurance Forms

high Demand
Here's how Insurance Forms is used in Medical Administrator jobs:
  • Interview patients in order to complete documents, case histories, and forms such as intake and insurance forms.
  • Complete patient's documents, case history, or forms, such as intake or insurance forms.
  • Managed general various office duties such as answering multiple phone lines and completing insurance forms.
  • Executed scheduling, patent referrals, insurance forms, contact dispensing, and training.
  • Process insurance forms and payments and send appeals.
  • Process insurance forms and submit insurance claim updates.

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14. Hipaa

high Demand
Here's how Hipaa is used in Medical Administrator jobs:
  • Ensured all patient related concerns were in compliance with the Health Information Portability and Accountability Act (HIPAA).
  • Maintained security of classified documentation in accordance with HIPAA (Health Insurance Portability and Accountability Act) laws.
  • Acted as security officer to ensure staff were in compliance with HIPAA and privacy standards and regulations.
  • Maintained strictest confidentiality and ensured all office practices were in compliance with HIPAA regulations and policies.
  • Maintained TRICARE billing guidelines and JCAHO (medical facility operations), and HIPAA compliance.
  • Implemented a HIPAA compliance program to ensure all aspects of privacy and security regulations.
  • Researched and resolved complaints regarding patient care issues, compliant with all HIPAA laws.
  • Ensured all administrative procedures and processes were HIPAA & Privacy Law compliant.
  • Received, and released medical information in accordance with HIPAA.
  • Briefed all patients concerning HIPAA.
  • Updated accounts, adhered to HIPAA, PHI, laws and regulations related to claims collection.
  • Release of Healthcare Information Released information to persons and agencies according to HIPAA regulations.
  • lnsured compliance with all HIPAA regulations .

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15. Osha

average Demand
Here's how Osha is used in Medical Administrator jobs:
  • Supervised and administered the Hearing Conservation Program, enforcing OSHA guidelines.
  • Reviewed and revised company policies and procedures maintained for OSHA, Disability Management and Workman's Compensation with annual program reviews.
  • Administer OSHA record keeping and compliance management, including completion and tracking the OSHA 301, and the 300 Log.
  • Maintained and monitored member safety and health record in accordance with Occupational Safety and Health Administration (OSHA).
  • Coordinated with infectious disease specialists to contain the outbreak using established US Army, CDC and OSHA protocols.
  • Maintained regulatory compliance with OSHA and HIPAA, resolved coding issues, and updated policies and procedures.
  • Maintained medical files with strict confidentiality, knowledgeable of OSHA & HIPAA laws & regulations.
  • Maintain records for OSHA and Workman's Compensation cases, vaccinations, health and education.
  • Case management with the insurance carriers along with medical charting, OSHA record-keeping for Client.
  • Performed oversight of all stores/warehouse OSHA and employee injury/illness programs including Worker's Comp.
  • Administer OSHA medical record keeping including, Bureau of Labor and Statistics 300,301 log.
  • Manage OSHA record keeping and tracking to ensure consistency with Workers Compensation claims.
  • Provided safe, OSHA approved facility for 1000 plus enrolled patients.
  • Performed periodic inspections of the site to ensure compliance with OSHA.
  • Assured employees complied with OSHA, state and federal laws.
  • Follow specimen collection guidelines set by OSHA.
  • Case Management and OSHA record keeping.
  • Staff Development- Supervised and educated all facilities on signification and tracking of OSHA recordable injuries/illnesses to ensure compliance with federal regulations.
  • Maintain Workers Comp and OSHA standards in as a Manager of a healthcare clinic within a Distribution Center.
  • Case Manager for Worker's Compensation claims and OSHA recordable incidences.

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16. Medical Billing

average Demand
Here's how Medical Billing is used in Medical Administrator jobs:
  • Input information into medical billing computer program used by the corporation.
  • Handled patients medical billing for private doctors and hospitals
  • Applied medical billing knowledge to ensure that payments were received on time from clients as well as third party insurance agencies.
  • Prepared and processed provider credential packets for over 20 physicians and medical billing for over 30 consult physicians and clinics.
  • Performed medical billing tasks, coding diagnoses and procedures accurately, and helping increase hospital revenue.
  • Prepare daily financial close-out and submit all forms and fees to the medical billing department.
  • Entered patient demographic and insurance information into medical billing program (software).
  • Used knowledge of medical terminology and medical billing on daily bases.
  • Trained new employees on medical billing programs and Visionary software.
  • Provided assistance in medical billing and eligibility, verification for intake, also worked in accounts payables and receivable.
  • Prepared medical billing for hospital & office charges using Medinformatix & Cerner EMR systems.
  • Type discharge papers Perform medical billing procedures Broke down and filed patient charts Assisted in scheduling patient appointments Greet and direct patients

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17. Scheduling Appointments

average Demand
Here's how Scheduling Appointments is used in Medical Administrator jobs:
  • Performed clerical duties as related to clinical services in scheduling appointments.
  • Greet patients, answered phone calls, scheduling appointments, recall letters, and maintained a clean and safe environment.
  • Place and receive correspondence (phone, fax and mail) with patients regarding scheduling and rescheduling appointments.
  • Demonstrated Obtained skills such as filling patient's information, answering phone system, and scheduling appointments.
  • Provided assistance by answering phones, scheduling appointments, and screened clientele arriving for their appointments.
  • Collect co pays, Customer Service, Scheduling Appointments, and Verification of Insurance
  • Operate multi-line telephone to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
  • Front desk Representative Rooming patients, medical transcripts Answering phones/scheduling appointments/open & closing office
  • Managed daily office operations (scheduling appointments, maintaining records, inventory, billing and account recievable, ect).

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18. Office Supplies

average Demand
Here's how Office Supplies is used in Medical Administrator jobs:
  • Operated general office equipment and monitored office supplies for replenishment.
  • Ordered medical and office supplies on a week to week basis for Nurses and Patients from Pharmacy and other Corporations.
  • Procure office supplies, surgical equipment, instrumentation, supplies and specialty items (i.e.- implants).
  • Order all medical and office supplies for the office /Monthly Inventory.
  • Order all office supplies including medical for the office.
  • Ordered office supplies and lab coats for the division.
  • Managed calendar, coordinated meeting and maintained office supplies.
  • Ordered and maintained office supplies and forms.
  • Ordered office supplies and maintained general duties.
  • Answered multi-line phones and ordered office supplies.

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19. Hippa

average Demand
Here's how Hippa is used in Medical Administrator jobs:
  • Received and fulfilled requests for release of information to patients and external providers following HIPPA guidelines
  • Provided patients with information explaining hospital admission policies, time of admission, and HIPPA privacy guidelines.
  • Trained personnel on policies and regulations: HIPPA, TJC, Inspector General (IG).
  • Register new patients and process health insurance information, follow all HIPPA guidelines at all times.
  • Adhere to all HIPPA guidelines and facilitate all new phone intakes to meet deadlines.
  • Train all new personnel's on the HIPPA Laws and other security programs.
  • Advanced medical knowledge and current OSHA, HIPPA certifications and regulations.
  • Enforced JCAHO, HIPPA and securities policies, protocols and procedures.
  • Follow HIPPA guidelines and safety rules as outlined in training received
  • Maintain a HIPPA regulated environment at all times.
  • Ensured patient confidentiality and HIPPA rule compliance.
  • Explained HIPPA regulations to patient.
  • Have patients understand and sign A&A and Hippa forms.

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20. Triage

average Demand
Here's how Triage is used in Medical Administrator jobs:
  • Performed patient assessments and provided triage for occupational injuries.
  • Coordinated front and back office tasks such as checking in and checking out patients, triage, and insurance verification.
  • Schedule appointments based on sick call triage (Urgent care, Doctor's office, and contract Doctor.)
  • Performed triage, assessment, and treatment of workplace injuries and illnesses.
  • Provide workplace incident triage and treatment of employees, contractors and guests.
  • Provided telephonic triage to other sites for adequate employee care.
  • Provided comprehensive, patient-centered care across multiple functional areas including responsibilities of a first responder, clinical and triage.
  • Evaluated patients and administered services for patients suffering from minor to severe trauma and injury; triaged patients accordingly.
  • Experience:*-Triage patients according to their healthcare needs.
  • Triaged according to state and regional protocol.
  • Triaged and treated all nature of injuries.

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21. Medical Staff

average Demand
Here's how Medical Staff is used in Medical Administrator jobs:
  • Communicate on regular basis with affiliations, peer providers, and medical staffing to complete required process for initial credentialing privileges.
  • Developed policies and procedures, and effectively coordinated and managed credentialing and re-credentialing processes for all medical staff.
  • Partnered successfully with medical staff in dispensing medication to various units.
  • Scheduled and coordinated surgical procedures for medical staff.
  • Provided personal assistance support to medical staff.
  • Welcomed patients, set-up physical examination appointments for military personnel, and maintained the doctors' and medical staff's schedules.
  • Establish and implement written guidance and strategic plans for financial execution, medical staff privileging, and training objective oversight.
  • Implemented and supervised updates of Medical Staff Bylaws and Rules and Regulations SOFTWARE EXPERIENCE: ECHO, CACTUS, MS Access
  • Facilitated communication between physicians, nurses, and other members of the medical staff and their department heads.
  • Work closely with open communication to the Medical Staff Leaders, Hospital Administration and Legal Counsel.
  • Prepare and coordinate credentialing, peer review, and medical staff meetings on a monthly basis.
  • Assist with projects in Medical Staff Administration which may be of a time sensitive nature.
  • Provide a comforting and soothing environment for patient and medical staff.
  • Provided interaction with medical staff and Doctors.
  • Processed renewal applications for medical staff in compliance with Kansas Medical Association Verified physician licenses and certifications Validated insurance policies

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22. CPT

average Demand
Here's how CPT is used in Medical Administrator jobs:
  • Lecture on topics such as but not limited to ICD-9/CPT coding, anatomy and physiology lecture, grading, etc.
  • Attended classes to improve proficiency in billing using CPT and ICD9 codes with special modifiers.
  • Performed accounts receivable & billing prep (CPT coding & ICD9 Codes) duties.
  • Maintained a working knowledge and understanding of CPT and ICD-10 codes.
  • Experience with ICD9/CPT coding and medical terminology.
  • Claim Entry & Payment Posting ICD-9 2011, CPT 2010, HCPCS 2010 Level II to provide sufficient coding for billing.
  • Appropriate understanding and use of Codes: CPT, ICD-9-CM HCPS
  • Verify insurance coverages and benefits and obtain pre- authorizations for all procedures and diagnostic testing Knowledgeable in CPT and ICD-9 codes.
  • Updated any coding; of I-CD9 and CPT codes Knowledgeable in Medisoft, Microsoft Word, Synapse, Citrix, Medic

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23. Medical Care

average Demand
Here's how Medical Care is used in Medical Administrator jobs:
  • Keep detailed documentation concerning individual's medical care and personal care.
  • Completed administrative packets for submission to the Active Duty Component on wounded warriors in need of medical care.
  • Directed and supervised 6 medical personnel in the medical care of over 450 naval aviators and maintenance personnel.
  • Respond to telephone inquiries of patients and provide appropriate medical care, referral for consultation or counseling.
  • Assisted a community of 10,000 (Community of Landless) with medical care.
  • Prioritized patients' medical issues to make certain of timely required medical care.
  • Provide on-site medical care for employees injured on the job.
  • Conduct clinic to provide needed medical care to inmates.
  • Provide medical care and treatment for staff of 1,600.
  • Facilitated aeromedical evacuation transportation by aircraft to medical treatment centers for patients requiring advanced medical care and service.
  • Technology-centered primary care office Prioritized the customer service experience Advocated on behalf of patients with regards to insurance and medical care

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24. Medical Group

average Demand
Here's how Medical Group is used in Medical Administrator jobs:
  • Performed multiple administrative duties for an extremely busy medical group consisting of nine separate family medical practices.
  • File Records Manger for the Medical Group: Responsible for assisting, training, reviewing other offices within medical group.
  • Coordinated, managed, and tracked newcomer s orientation and out processing for medical group and base orientation.
  • Decrease physician practice overhead expenses through group purchasing programs and services through Swedish Medical Group.
  • Negotiated and managed the acquisition and transition of 5 physician practices into the Medical Group.
  • Represented Medical Group at national meetings, conferences, seminars and workshops.
  • Managed the medical group s budget process.
  • Work Description: Provide overall leadership for the Medical Group s business and clinical departments.
  • Directed The Permanente Medical Group's hospital and medical office departments.
  • Initiated growth of the Medical Group from 2 sites and 13 FTEs to 11 sites and 87 FTEs.

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25. Veterans

average Demand
Here's how Veterans is used in Medical Administrator jobs:
  • Assisted veterans in establishing electronic accounts in MyHealtheVet.
  • Processed Veterans Claims Correspondent with Veterans and Medical facilities
  • Supported Central Business Office (CBO) with development of a new Veterans' ID card software system (VHIC).
  • Attended Congressional, VFW, and Veteran Round Table events to support Veterans' needs and health care services.
  • Served as the point of contact and liaison between the doctors, nurses, technicians, and veterans.
  • Work closely with veterans/vendors to obtain all the necessary documentation to prepare the claim for medical review.
  • Prepare annual budget forecast for assigned Control Point providing pay to our fee-for-service care to Veterans.
  • Provide excellent customer service to active military members and their families, reservists and veterans.
  • Update Veteran profiles into the VA software for documenting all contact with Veterans.
  • Helped run a Homeless Veterans free flu shot clinic at the Madison Armory.
  • Process travel vouchers for reimbursement to veterans upon completion of office visit.
  • Transfer and admit veterans in accordance with facility policies.
  • Administer medications and treatments to elderly veterans Assist with activities of daily living with residents
  • Provide telephone numbers & addresses to veterans for outsourcing alternatives to expedite proper healthcare per request.
  • Managed million dollar contracts fulfilling the directive requirements of VHA (Veterans Health Administration).
  • Maintained an expert knowledge of the Veterans Health Administration procedures, Software and medical terminology.
  • Processed data entry Conducted patient communication Delivered medical equipment to veterans
  • Greet veterans in a courteous manner both in person and telephonically.

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26. Staff Members

average Demand
Here's how Staff Members is used in Medical Administrator jobs:
  • Provided leadership with supervision and guidance of clinical administrative tasks for 16 primary care managers and 64 support staff members.
  • Communicate with other staff members to ensure follow through with patients needs and to maintain optimal quality of care.
  • Managed a team of 16 staff members in the daily operations of a mobile surgical team.
  • Scheduled, arranged, booked travel both domestic and foreign for 80 staff members.
  • Participated in other areas of the department through coverage for other staff members.
  • Recruited, hired, trained, and supervised LPN staff members.
  • Provided instruction and advice to staff members on administrative matters.
  • Key Accomplishments: Developed training programs to ensure all staff members were updated and in adherence with operational policies and procedures.
  • Interfaced with staff members, board members and general public in a courteous and professional manner.
  • Supervised up to 50+ staff members and trained/developed team, including delivery of in-service training.

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27. Medical Office

average Demand
Here's how Medical Office is used in Medical Administrator jobs:
  • Provide medical transcription services to medical offices via web and internet-based dictation processes.
  • Supervised, planned and coordinated operations in a variety of medical offices.
  • Arrange for scheduled and/or emergency maintenance visits for medical offices.
  • Provided technical and administrative management of a medical office.
  • Centralized the daily operations and accounting functions of 10 medical offices resulting in more than $100,000 in annual savings.
  • Delivered and coordinated routine and acute patient care under the supervision of a Medical Officer.
  • Follow up with thank you notes to referring sources, medical offices and physicians.
  • Learn Medical Office Procedures, scheduling, booking accounts, billing and coding.
  • Maintain cleanliness and appearance of medical offices.
  • Posted all charges and payments for the medical office and the surgery center, generating $6 million annually.
  • Key Results: * Medical Office Consultant for Account Management Services, and Bill Krieger, MD Surgeon.
  • Assisted doctors with translation * Printed out schedules from IDX for medical office assistant on a daily basis.
  • Front office in a busy medical office, greeting, scheduling, checking in patients.
  • Collaborated with dyad Physician- in- Charge partner to develop new medical office service culture.

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28. Medicaid

average Demand
Here's how Medicaid is used in Medical Administrator jobs:
  • Conducted budgetary and fiscal management and ensured Medicare and Medicaid reimbursement.
  • Provided reports of the Medicare and Medicaid patients treated for outpatient therapy at NY Methodist Hospital.
  • Verified coverage for third-party insurance, Medicaid, Medicare, and out of network benefits.
  • Worked on the computer putting in their Medicaid charges.
  • Updated patient medical charts aswell as update, & monitor Care Plans for Medicaid program participants.
  • Provided medical information to doctors, insurance providers or government medical programs like Medicare & Medicaid.

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29. Medical Equipment

low Demand
Here's how Medical Equipment is used in Medical Administrator jobs:
  • Collected and generated medical paperwork to include patient medical history, special diet information, and special medical equipment requirements.
  • Decreased office expenses by maintaining accurate medical equipment and supplies inventory reports.
  • Maintained oversight on companies medical equipment valued at over 30 million dollars
  • Maintained the accountability and serviceability of $1M in medical equipment and supplies while managing the MTF.
  • Coordinated deployment of all personnel and medical equipment to Iraq.
  • Perform management, tracking and facilitation of Aeromedical crews, patients and medical equipment.
  • Assisted in the minimal medical equipment requirements for cruise ships which became the standard through ICCL.
  • Trouble shoot medical equipment for patients.

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30. CPR

low Demand
Here's how CPR is used in Medical Administrator jobs:
  • Maintained professional and technical knowledge by attending educational workshops and developing personal growth opportunities such as CPR and leadership courses.
  • Provided yearly CPR/FA/Medications Administration training for staff.
  • Search CPRS looking for documentation to show whether a claim is possibly authorized.
  • Lead and Conduct Safety, CPR/First Aid Training and Emergency Response Classes.
  • Applied CPR / Manual resuscitation.
  • Instructed CPR/ First aid classes for employees.
  • Responded to health crises, performing CPR and life-saving procedures; made assessments, referrals and recommendations for medical attention.
  • Teach CPR/First aid along with other medical & trauma problems to ERT (Emergency Reponse Team).
  • Have an extensive knowledge of Vista and CPRS (VA software) .

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31. Icd-9

low Demand
Here's how Icd-9 is used in Medical Administrator jobs:
  • Answered a multi-line phone system Responsible for making appointments, filing and faxing Scheduling all appointments ICD-9 EMR .
  • Interpreted standard ICD-9 diagnostic codes and maintain knowledge of medical terminology utilized within industry.
  • Provided patients with the appropriate laboratory requisitions that included ordered tests with ICD-9codes.
  • Prepare and type medical reports and transcribe medical data from the patient's record, code the data from ICD-9-DSM manual.
  • Selected and coded the diagnosis and investigations of patients, using ICD-9 (under the general supervision of the nurse).
  • Communicate with insurance companies on claims and authorizations, assist with billing and ICD-9 and ICD-10 coding, and collect payments.

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32. Medical Appointments

low Demand
Here's how Medical Appointments is used in Medical Administrator jobs:
  • Track Medical Appointments by communication with unit to ensure Soldier attendance and submission of follow up documentation.
  • Maintain scheduling of medical appointments and consultations request for applicants to complete processing.
  • Scheduled medical appointments for active duty, dependent and retired personnel.
  • Scheduled and resolved medical appointments.
  • Schedule SM's for transition to obtain their DD214 Form once they are cleared from all admin and medical appointments.
  • Registered patients in and out of the facility, if coming from or going to the hospital or medical appointments.
  • Answered phone calls and scheduled medical appointments.
  • File clerk responsibilities, booking medical appointments.

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33. Powerpoint

low Demand
Here's how Powerpoint is used in Medical Administrator jobs:
  • Maintain and audit records utilizing Microsoft Office programs such as Word, PowerPoint, SharePoint and SAP.
  • Maintained the bookkeeping as well as write patient reports, used Excel, PowerPoint and Microsoft Word.
  • Worked with Microsoft applications such as Word, Excel, PowerPoint, Desktop Publishing and Outlook.
  • Prepared Expense Reports, PowerPoint presentations and update Excel Spreadsheets.
  • Documented success using MS Word, Excel, PowerPoint andQuickBooks.
  • Developed innovative PowerPoint presentation used by the Office of Admissions to market executive support programs to potential clients.

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34. EKG

low Demand
Here's how EKG is used in Medical Administrator jobs:
  • Performed blood glucose and PTINR testing, EKG's, and injections.
  • Perform EKGs, arterial blood drawings, pap smear and administer subcutaneous skin tests.
  • Assist in bringing films/EKG strips to contracted radiologists/cardiologists for interpretations.
  • Maintained patient's records and scheduled in-patient admissions and diagnostic testing including MRI, EEG, EKG & lab work.
  • Front desk personnel, Medicaid Representative, Performing and Interpreting EKG's, Medical Billing and Coding.
  • Operate x-ray, electrocardiogram(EKG), or other equipment to administer routine diagnostic test.

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35. Telephone Calls

low Demand
Here's how Telephone Calls is used in Medical Administrator jobs:
  • Communicate email, postal letters and telephone calls for return visits, results and rescheduling.
  • Serve as Patient Appointment Agent answering telephone calls from patients seeking clinic appointments.
  • Answer all incoming telephone calls and direct calls to the appropriate person.
  • Answered telephone calls, registered new patients and scheduled appointments.
  • Answer telephone calls and solve problems in a timely manner.
  • Maintained professional communication frequently via e-mail or telephone calls with corporate office, regional practice manager, and office manager.

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36. Test Cases

low Demand
Here's how Test Cases is used in Medical Administrator jobs:
  • Involved in Design, Review and Execution of test cases.
  • Performed pre-validation test cases to ensure high level system functionality.

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37. Health Care

low Demand
Here's how Health Care is used in Medical Administrator jobs:
  • Maintained professional affiliations and enhanced professional development to keep current in the latest health care trends and developments.
  • Prepared multiple health care records and monitored information protection of all patients' personal information.
  • Administered the daily operations a federally qualified health care clinic.
  • Managed and executed inpatient and ambulatory health care delivery.
  • Maintained databases, mailing lists, telephone networks, and other information to facilitate the functioning of health care clinic.
  • Instituted utilization of AHLTA within the outlying units, reducing medical demands on the local military health care facilities.
  • Control budget of approximately one half million dollars for inmate health care for the county of Beaufort South Carolina.
  • Specialized knowledge of the basic principles and practices related to the management of a health care delivery system.
  • Received training in maintaining communication with health care providers for residents who were on our med program.
  • Performed end-of-day processing and prepared reports in the Composite Health Care System (CHCS).
  • Worked alongside team members in the jail setting to provider health care needs for inmates.
  • Receive Certification of Health Care Provider forms and make determination of whether approved or denied.
  • Served as a liaison between employee, employer, health care providers and insurance agency.
  • Set up systems for easy access and lower health care costs to the company.
  • Instruct and educate patients and families on health care needs, conditions and options.
  • Utilized Composite Health Care System (CHCS), VISTA, Microsoft Outlook.
  • Educated individuals on current laws and policies regarding health care.
  • Created and launched CME PROGRAMS IN PHARMACEUTICAL / HEALTH CARE EDUCATIONAL ARENA.
  • Administered job knowledge assessments and competency testing for certification-level training.Valley View Health Care Center 2120 N. 10th Street Canon City Co
  • Pyramid Health Care: Medical Administrative 12/05 to 08/06 Manage client files by having all appropriate paper work.

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38. Medical Department

low Demand
Here's how Medical Department is used in Medical Administrator jobs:
  • Inform Medical director and/or medical department members of new and/or adjusted implementations as it relates to the medical department.
  • Managed the daily operations of the medical department providing routine and emergent medical treatment.
  • Develop, review, and administer medical department operating and capital budgets.
  • Revitalized and upgraded the medical department of one of the largest jails in the country, with a population exceeding 3,000.
  • Prepared the medical department for a short fused medical readiness assessment to deem the ship medically ready for a surge deployment.
  • Processed all medical leaves and worked closely with Solar's medical department, managers, supervisors and corresponding HR Representatives.
  • Investigate suspected abuse of FMLA with the assistance of the Human Resources, Legal and Medical departments.
  • Provided medical oversight for 150 expeditionary medical departments for the west coast and Hawaii.
  • Designed and implemented the first office wide LAN computer system in the medical department.
  • Formulate objectives and processes that relate to the Medical department as needed.
  • Maintain personnel roster for the medical department.
  • Implement policies and procedures for the medical departments rewrote office SOP for the medical department.
  • Assisted with the design of a medical database system for the ships' medical departments.

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39. Chcs

low Demand
Here's how Chcs is used in Medical Administrator jobs:
  • Performed vital administrative procedures in Electronic Health Records (AHLTA/CHCS) to include training, supervising, and monitoring administrative staff.
  • Discharge patients out of CHCS by entering proper times to calculate time spent in ER.
  • Provided administrative maintenance a providers' schedules through CHCS Scheduling systems.
  • Verified patient eligibility for treatment through DEERS and CHCS.
  • Advanced knowledge of AHLTA, CHCS, PIMR and DOEHRS.
  • Performed configuration, implementation and maintenance support for the AHLTA, CHCS, and Essentris program applications.
  • Performed duties of the Information Systems Security Officer and CHCS power user for Aerospace Medicine clinic.
  • Created physician's schedules and templates in CHCS.

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40. High Volume

low Demand
Here's how High Volume is used in Medical Administrator jobs:
  • Schedule appointments, check in/out patients for 4 primary care physicians in fast pace, high volume doctor's office.
  • Provide assistance, support and coverage as assigned during high volume workload or shortage of personnel.
  • Translate medical documents to Spanish due to the high volume of Spanish speaking patients.
  • Processed high volume collection reports, correspondences denied claims and resubmitted claims.
  • Answered high volume of inbound calls and designating information as appropriate.
  • Work with high volume of patients.
  • Perform multiple medical/administrative duties for a high volume pediatric/adult neurosurgeons office.

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41. Blood Pressure

low Demand
Here's how Blood Pressure is used in Medical Administrator jobs:
  • Preformed routine blood draws, allergy shots, and blood pressure procedures.
  • Assist in blood pressure and finger stick testing.
  • Obtain service members vitals, such as, height, weight, and blood pressure.
  • Diagnosed vital including blood pressure and phlebotomy.
  • Organized, updated and maintained over 200 charts.Took and recorded inmates temperature, pulse and blood pressure.
  • Clean exam room tables, chairs, surfaces, blood pressure cuffs, patient care equipment and other equipment as needed.

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42. Medical Services

low Demand
Here's how Medical Services is used in Medical Administrator jobs:
  • Increased patient numbers through successful marketing program of medical clinic that provided medical services to low income and uninsured populations.
  • Close collaboration with jail administration to control costs while providing necessary medical services.
  • Negotiated, reviewed and managed all medical services related contracts.
  • Ensured quality medical services provided to 15,000 personnel were in accordance with clinical policy and procedures.
  • Coordinated with the medical staff in administering First Aid and other medical services to patients.
  • Directed the fulfillment of the correctional medical services contract following promotion in 1996.
  • Serve on business-wide committees for coordination of medical services with other departments.

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43. Appropriate Person

low Demand
Here's how Appropriate Person is used in Medical Administrator jobs:
  • Processed, delivered, and retrieved mail from mailroom and distributed to appropriate personnel.
  • Answer multi-line phone system and directs calls to appropriate person or department.
  • Served as liaison for Department communicating confidential patient information to appropriate persons, departments and staff.
  • Take messages regarding patient/pharmacy calls requesting prescription refills, forwarding them to appropriate personnel using PowerChart.
  • Identified and investigated discrepancies and conferred with appropriate personnel to ensure accuracy of legal medical documents.
  • Provided assistance or directed caller to appropriate person, contacting physician/nurse directly for urgent needs.

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44. Medical Supplies

low Demand
Here's how Medical Supplies is used in Medical Administrator jobs:
  • Segregated and accounted medical supplies and equipment.
  • Typed verbal orders/Inventory of medical supplies.
  • Delivered supplies to Residential apartments three times a week including feeding supplies, respiratory supplies, medication and medical supplies.
  • Organize / inventory medical supplies; make supply requests for medical equipment.
  • Placed order for medical supplies.
  • Cleaned and organize examination areas/rooms after each use, ensuring medical supplies were replenished.

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45. Administrative Functions

low Demand
Here's how Administrative Functions is used in Medical Administrator jobs:
  • Instructed under the direction of the Unit office Director, having to coordinate medical administrative functions.
  • Assisted the director of nursing with various administrative functions.
  • Directed, performed and coordinated patient healthcare administrative functions and customer support activates.
  • Handled all administrative functions such as; human resources, admission/discharge records, ICD9 Coding, ordered supplies and audited charts.
  • Facilitate daily administrative functions, including bookkeeping, take and deliver messages, keep reception area presentable and inventory management.
  • Performed various clerical and administrative functions, received and routed messages and documents such as laboratory results to appropriate staff.

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46. Word Processing

low Demand
Here's how Word Processing is used in Medical Administrator jobs:
  • Used multiple computer software systems, spreadsheets, word processing, PowerPoint.
  • Operated general office machines including regular typing and word processing equipment, copy machines, calculators and transcription equipment.
  • Process technical medical dictation and other recorded data of pathologists using automated dictation, transcription and information/word processing systems.
  • Detail-oriented and organized receptionist extensively trained in spreadsheets, transcription, word processing and desktop publishing.
  • Performed extensive transcribing and word processing with extraordinary accuracy and thoroughness.
  • Performed basic computer applications including word processing and spreadsheets.

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47. Physical Therapy

low Demand
Here's how Physical Therapy is used in Medical Administrator jobs:
  • Provided administrative support services in the Physical Therapy department.
  • Scheduled appointments for occupational and physical therapy.
  • Scheduled appointments for consultations, x-rays, lab tests, physical therapy, MRI's and CT scans.
  • Manage employees hours, Assist in physical therapy exercises, Assist patient in showering, Moderate Wound care
  • Schedule calendars for Physical Therapy, Occupational Therapy, and Speech Therapy for patients if needed.
  • Performed physical therapy, rehab and adjusting and massage techniques.
  • Managed all aspects of pro-bono physical therapy clinic for uninsured and impoverished patients including patient scheduling and referring physician communication.

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48. Patient Accounts

low Demand
Here's how Patient Accounts is used in Medical Administrator jobs:
  • Collected co-payments and handled medical insurance information in addition to maintaining patient accounts and records.
  • Pursued third party part payees for maximum payment of Hospital Patient Accounts.
  • Monitored, reviewed, and resolved patient accounts on assigned reports.
  • Allocated monies to patient accounts and post carrier offset payments.
  • Utilized eClinicalWorks system to maintain patient accounts.
  • Entered data from ROA's into Protomed to balance patient accounts before invoicing.
  • Accepted patient copayments and allocated monies to patient accounts.

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20 Most Common Skill for a Medical Administrator

Medical Records18.1%
Patient Care14.9%
Insurance Companies10.3%
Medication Administration6.3%
Clinical Staff6.2%
Appointment Scheduling5.1%
Customer Service4.8%
Data Entry4.4%

Typical Skill-Sets Required For A Medical Administrator

RankSkillPercentage of ResumesPercentage
1
1
Medical Records
Medical Records
13.8%
13.8%
2
2
Patient Care
Patient Care
11.3%
11.3%
3
3
Insurance Companies
Insurance Companies
7.8%
7.8%
4
4
Medication Administration
Medication Administration
4.8%
4.8%
5
5
Clinical Staff
Clinical Staff
4.7%
4.7%
6
6
Appointment Scheduling
Appointment Scheduling
3.9%
3.9%
7
7
Customer Service
Customer Service
3.7%
3.7%
8
8
Data Entry
Data Entry
3.3%
3.3%
9
9
Front Desk
Front Desk
2.3%
2.3%
10
10
Vital Signs
Vital Signs
2.2%
2.2%
11
11
Phone Calls
Phone Calls
2.1%
2.1%
12
12
Surgery
Surgery
2%
2%
13
13
Insurance Forms
Insurance Forms
2%
2%
14
14
Hipaa
Hipaa
1.9%
1.9%
15
15
Osha
Osha
1.8%
1.8%
16
16
Medical Billing
Medical Billing
1.7%
1.7%
17
17
Scheduling Appointments
Scheduling Appointments
1.7%
1.7%
18
18
Office Supplies
Office Supplies
1.7%
1.7%
19
19
Hippa
Hippa
1.7%
1.7%
20
20
Triage
Triage
1.7%
1.7%
21
21
Medical Staff
Medical Staff
1.6%
1.6%
22
22
CPT
CPT
1.4%
1.4%
23
23
Medical Care
Medical Care
1.3%
1.3%
24
24
Medical Group
Medical Group
1.3%
1.3%
25
25
Veterans
Veterans
1%
1%
26
26
Staff Members
Staff Members
1%
1%
27
27
Medical Office
Medical Office
1%
1%
28
28
Medicaid
Medicaid
1%
1%
29
29
Medical Equipment
Medical Equipment
1%
1%
30
30
CPR
CPR
0.8%
0.8%
31
31
Icd-9
Icd-9
0.8%
0.8%
32
32
Medical Appointments
Medical Appointments
0.8%
0.8%
33
33
Powerpoint
Powerpoint
0.8%
0.8%
34
34
EKG
EKG
0.8%
0.8%
35
35
Telephone Calls
Telephone Calls
0.7%
0.7%
36
36
Test Cases
Test Cases
0.7%
0.7%
37
37
Health Care
Health Care
0.7%
0.7%
38
38
Medical Department
Medical Department
0.7%
0.7%
39
39
Chcs
Chcs
0.7%
0.7%
40
40
High Volume
High Volume
0.7%
0.7%
41
41
Blood Pressure
Blood Pressure
0.7%
0.7%
42
42
Medical Services
Medical Services
0.7%
0.7%
43
43
Appropriate Person
Appropriate Person
0.7%
0.7%
44
44
Medical Supplies
Medical Supplies
0.7%
0.7%
45
45
Administrative Functions
Administrative Functions
0.6%
0.6%
46
46
Word Processing
Word Processing
0.6%
0.6%
47
47
Physical Therapy
Physical Therapy
0.6%
0.6%
48
48
Patient Accounts
Patient Accounts
0.6%
0.6%

30,503 Medical Administrator Jobs

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