Medical Answering Services jobs - 35 jobs

The RN Care Manager provides complex case management and tailored nursing support to patients with a range of illnesses, coordinating care across multiple settings including hospitals, skilled nursing facilities, and hospices. This role involves collaboration with physicians, social workers, and specialty teams to develop and implement individualized care plans, emphasizing palliative approaches in a primary care environment. The RN Care Manager also ensures compliance with nursing regulations, monitors healthcare utilization, and supports cost-effective, quality care delivery. $7,500 Sign On Bonus for External Candidates Optum WA, is seeking a RN Care Manager to join our team in Northgate, WA. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Complex care case management seeks to provide thoughtful, tailored nursing support to patients across a spectrum of illnesses of varying severity and progression. Our patients may be anywhere along a continuum from adjusting to a "new normal" all the way through to transitioning to hospice care. Many of our patients dealing with serious illness benefit from assistance in understanding their medical reality. Therefore, this position integrates palliative approaches to care in our primary care setting. This role works closely with physicians, social workers, other specialty teams (like palliative care, oncology, etc.) to ensure coordinated and value-concordant care. In addition, CM RN will work closely with colleagues in local hospitals, SNFs, and hospices. RN CM will participate in multi-disciplinary team meetings to coordinate an iterative plan of care for our most complex, high-risk patients, as well as those dealing with natural decline. This complex work benefits from a nursing approach that is focused on creative problem solving and big-picture awareness rather than short-term solutions and reliance on strict rubrics. Position in this function provides physicians and other health care professionals with appropriate care management tools, support, education and information to enable real time clinical decision-making. Delegates specific tasks of plan of care to Medical Assistants and Health Coaches and oversees the plan of care to ensure protocols are followed and desired outcomes are achieved. Practices within the scope of nursing rules and regulations as established by the Washington Department of Health. Complies with all reporting requirements, including operational protocol submittals. Provides effective care management across the care continuum and suggests and implements methods to improve cost effectiveness and quality of care. Position Highlights & Primary Responsibilities: Care Management activities include early identification of high-risk patients, concerted planning involving physicians and mid-level practitioners, monitoring of services provided by outside physicians, home health, DME, and other providers; monitoring emergency department use as well as identifying opportunities to decrease emergency department utilization and other elements of care utilization Provides effective care management across the care continuum, including coordination involving internal and external providers of care, families and other entities, as appropriate Works in collaboration with colleagues in multiple care settings to determine patients' barriers and needs utilizing clinical skills and independent decision making Engages in proactive, concurrent care management for patients with chronic or complex medical conditions Performs visits to patient home, skilled nursing home stays or while in-patient at a neighboring hospital You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Graduation from an accredited school of nursing Active Registered Nurse license through the Washington State Department of Health 2+ years of professional nursing experience Proven knowledge of medical terminology and managed care Driver's License and access to reliable transportation Preferred Qualifications: Case management certification Ambulatory and inpatient experience Knowledge of ICD and CPT coding Knowledge of professional nursing theory and practice to assess, plan, implement and evaluate patient care Knowledge of organizational policies, regulations and procedures to administer patient care Knowledge of medical equipment and instruments, common safety hazards, and precautions to establish a safe work environment Knowledge of relevant resources within the organization and community Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: RN Care Manager, case management, complex care, nursing support, palliative care, care coordination, patient advocacy, chronic illness, healthcare management, clinical decision-making

At Humach (Humans + Machines), we're redefining customer engagement by blending human talent with cutting-edge technology. As a leader in outsourced customer service and digital agent solutions, we're passionate about creating exceptional experiences for our clients and their customers. We're looking for driven individuals who thrive in dynamic environments and are excited to be part of a team that values innovation, collaboration, and continuous growth. Due to company growth, we are now hiring a Customer Success Manager to join our leadership team. This individual will plan and coordinate the successful implementation and completion of profitable, high-quality programs, while providing leadership and supervision to the team. This is a fully remote position. To be considered, applicants must reside in IA, WI, or TX. Responsibilities include: Serve as the central point of contacts for clients. Develop, coordinate, plan and prepare timetables for the implementation and maintenance of programs. Monitor and track program performance and communicate information to management. Monitor call quality to ensure the highest quality performance is achieved. Proactively identify and solve program problems. Motivate and assist agents in setting and achieving goals. Evaluate programs and provide feedback to management and appropriate departments on ways to improve timeframes, system issues, productivity, and cost effectiveness of each program. Generate and verify daily reports. Work with sensitive customer information, including card holder data. Assist in the training and development of employees; conduct program training. Serve as an agent by going online to stay abreast of current program knowledge and systems. Build rapport with clients and internal contacts; provide optimum communication and customer service. Process client comments, requests, and issues in a professional manner and provide feedback and instructions to internal staff as needed. Work with clients, account executives, and internal staff in establishing program performance goals. Set-up client visit agendas. Qualifications: Bachelor's degree from four-year college or university, or 5+ years of experience in Customer Success or Project Management Ability to read, analyze, and interpret general business materials. Knowledge of Microsoft Office applications including Outlook, Word, Excel, PowerPoint, and Windows 11 is required. Basic knowledge of telephony routing procedures and database functionality is preferred. Ability to calculate figures and amounts such as discounts, formulas and percentages. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists and interpret a variety of instructions furnished in different forms. Humach offers a competitive compensation and benefits package, including medical, dental, 401k, life insurance, paid time off and much more. Join us and help shape the future of customer experience. Humach is an equal opportunity employer. We provide equal opportunity to all applicants based on qualifications, regardless of race, color, religion, age, sex, national origin, disability, pregnancy or childbirth, veteran status, genetic information, citizenship, or any other group protected by federal, state, or local laws and regulations. Humach participates in E-Verify to confirm employment eligibility for new hires. Successful candidates will be subject to a background check. Note: All correspondence from Humach regarding this position will be sent from a humach.com or humach.hire.trakstar.com email domain. Please do not respond to emails from any other similar domain asking you to respond with information and/or to complete a questionnaire.

What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department. Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. 3rd SHIFT: 10p-7am Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Responsibilities The Sr Help Desk Agent provides the highest level of customer service to uses who call the external Help Desk. The Sr Help Desk Agent deals with calls of a varied and possibly complex nature requiring a wide range of technical knowledge and interpersonal skills to assist in diagnosing and/or resolving issues. The Sr Help Desk Agent answers incoming calls, tracks all information in a call tracking system and uses a knowledge base tool along with their expertise to resolve Level 1, 2 and 3 requests in a timely fashion, escalating Level 3 requests as needed. The Sr Help Desk Agent assists with managing escalated customer issues. A Sr Help Desk Agent assists with the creation of updates to process and procedure documentation providing training on changes as needed. As a senior team member, the Sr Help Desk Agent mentors lower skilled Agents. Resolves advanced technical hardware and software issues utilizing extensive knowledge in software, hardware, network, and peripheral support as well as advanced knowledge in administrative tasks on workstations. Provides over the phone remote support to resolve technical issues. Responds to tickets via phone, in person, and electronically. Tracks all work with detail and precision within the ticketing system. Provides resolutions to issues escalated by Level 1. Owns and develops documentation for Level 1\Level 2 help desk staff. Min USD $25.00/Hr. Max USD $31.49/Hr. Qualifications Ability to troubleshoot and resolve o365 related issues at a more advanced level. Support commonly used software, hardware, tablets, mobile devices, and network equipment. Familiarity with the fundamental principles of ITIL Advanced knowledge in multiple ticketing systems including ServiceNow Strong ability to multi-task and pivot through the duration of the shift Attention to detail in composing, keying, and proofing professional business materials Strong communications skill both verbally and written Customer oriented with ability to listen to and anticipate needs of the customer Ability to handle constantly changing flow of traffic; remain productive during slow times, handles multiple tasks effectively during busy times, exercises patience and professionalism during stressful situations Creative with ability to think around problems and come up with creative solutions Takes ownership and responsibility of an issues from start through to a successful resolution Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person".

What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department. Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Responsibilities Requirements: Lead strategic Microsoft solution sales across Azure, AI, Modern Work, and Security Identify, forecast, and drive opportunities through the entire sales cycle - from discovery to close Develop and execute go-to-market plans that accelerate Microsoft cloud consumption and managed services adoption Build and nurture strong executive relationships with customers, Microsoft field teams, and key channel partners Serve as the subject matter expert and strategic advisor on Microsoft technologies, helping customers achieve measurable business outcomes Collaborate with internal teams to design and deliver comprehensive cloud, security, and managed service solutions Consistently exceed sales, service, and profitability goals through proactive pipeline development and execution Min USD $115,000.00/Yr. Max USD $138,000.00/Yr. Qualifications Qualifications: 7+ years of IT or technology sales experience, with proven success selling to Director and C-level executives Deep expertise in the Microsoft ecosystem - including Azure, Security, Modern Work, or AI Track record of selling services and managed solutions (not just licensing) Strong understanding of the VAR and IT channel landscape - manufacturers, distributors, and service providers Consultative sales mindset with excellent negotiation, communication, and relationship-building skills Experience developing long-term account strategies that drive business outcomes and technology adoption Highly organized and adaptable, with the ability to manage multiple opportunities and priorities

Let's kick off the new year with a job you'll love! Humach is a fast-growing, industry pioneer in the work@home contact center and digital agent /AI industry, focusing on customer sales and support. For over 35 years, the leadership at Humach has continued to revolutionize the CX industry into where we are today. We combine the best of human and digital agents for the benefit of the end customer. Humach is now accepting applications for remote call center sales representatives. Individuals will call businesses to sell products on behalf of a publishing company. Earn $12.00 per hour plus sales bonus. Work 7:00 AM - 4:00 PM M-Thurs; 7:00 AM - 11:00 AM Fri. No weekends! To be considered for employment, applicants must reside in IA, WI or TX, but would not be working from a traditional office. All positions require working exclusively from a home office, and employees must provide their own computer equipment, wired headset and reliable high-speed internet. Ideal Candidates: A dependable, ambitious and positive person who is a natural at selling and communicating with customers. You like working on computers. You love talking to people. You're a strong team player. Skills & Requirements: Customer Service. You're experienced and a natural at interacting with customers. Sales. You're confident in your ability to handle sales conversations given the proper training. Strong communicator. You're comfortable taking customer calls, providing information, and answering questions. Tech Savvy. You know how to use a computer to get your work done. Goal Oriented. You get excited about performance goals and regularly meet or exceed them. Reliable. You're punctual and have a consistent work history. Organized. You keep good records and know where to find everything. Why Humach? We believe that where you work matters, and we've spent 35+ years finding ways to help our employees laugh more, play more, give more and succeed more. Humach offers a competitive benefit package including medical, dental, life insurance, 401k, flexible spending, paid time off, and much more! Step 1 to apply - Please complete the safe and secure Systems Scan from your desktop PC or laptop. The scan does not collect or store personal data. This cannot be completed from a mobile phone. This is a necessary first step to confirm your computer equipment and internet speeds meet our technical requirements. Turn off VPN (if applicable) Set Google Chrome as your default browser Connect your PC or laptop to your router with an ethernet cord (Macintosh, Chromebooks and mobile phones are not compatible) Click on this link or type into your browser - ********************************* Fill out your information to"Sign Up" Check "I Agree" Select "Download" Open the downloaded TechScanApp file The scan will run automatically The Hardware Detection results will appear on your screen STEP 2 to apply - Click "Apply for this position" below to complete the employment application. Humach is an equal opportunity employer. We provide equal opportunity to all applicants based on qualifications, regardless of race, color, religion, age, sex, national origin, disability, pregnancy or childbirth, veteran status, genetic information, citizenship, or any other group protected by federal, state, or local laws and regulations. Humach participates in E-Verify to confirm employment eligibility for new hires. Successful candidates will be subject to a background check.

The Optum family of businesses is seeking a Behavioral Health Therapist to join our team in Bristol, CT. As a member of the Optum Behavioral Care team, you'll be an integral part of our vision to make healthcare better for everyone. The therapist is responsible for providing direct clinical services to patients in the Collaborative Care Model (CoCM) in a primary care clinic and will operate in conjunction with Optum Behavioral Care (OBC) to serve as the core member of the hybrid in-person/virtual collaborative care team for OBC clients. In this cutting-edge team the therapist will interface between patients, PCPs, and psychiatrists to support the mental health and physical health care of patients on an assigned patient caseload from OBC clients. The therapist will have the support of OBC's clinical and operational teams. This is an ideal role for you if you want to be at the center of an innovative model that can successfully improve the wellbeing for patients, you are interested in being part of a fast-growing company, and you thrive in a team environment. This role will be embedded within our healthcare client; ProHealth CT in Bristol, CT and follows a Monday-Friday schedule with no weekends or holidays. As part of this hybrid role, you will work remotely one or two days per week, depending on clinic need, with the remaining days onsite at the medical clinic. Primary Responsibilities: Use virtual and in-person modalities to coordinate care with the patient's medical provider and, when appropriate, other mental health providers Screen and assess patients for common mental health and substance abuse disorders Systematically track treatment response and monitor patients for changes in clinical symptoms and treatment side effects or complications Support psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate Participate in regularly scheduled caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient's medical provider Develop and complete relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the caseload We are committed to your well-being and growth, offering a comprehensive package of perks and benefits with varying eligibility based on role, including: Competitive salary & eligibility for quarterly incentive bonuses Flexible work models & paid time off when you need it Health and well-being benefits like health insurance, 401k matching, and other family support and wellness resources Professional development with tuition reimbursement and dedicated learning time to advance your career CE/CEU and licensure renewal reimbursement Required Qualifications: Meet one of the following license requirements for the state of Connecticut: Licensed Clinical Social Worker (LCSW) Licensed Professional Counselor (LPC) Licensed Marriage and Family Therapist (LMFT) 3+ years of experience treating patients with behavioral health conditions 1+ years of experience working in primary care or other medical behavioral integrated setting (i.e., with other provider types) Experience with assessment and using evidence-based psychosocial treatments and brief behavioral interventions for common mental health disorders (e.g., cognitive behavioral therapy, motivational interviewing, problem-solving treatment, behavioral activation Preferred Qualifications: Experience in the Collaborative Care Model (CoCM) Demonstrated experience being detail-oriented, organized, and have exceptional follow-up capabilities Proven ability to maintain effective and professional relationships with patient and other members of the care team Proven ability to work with patients in person as well as by telephone and video Proven solid grasp of technology solutions and tools and ability to adapt Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $75,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

We're not just behavioral health people-we're crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we've delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support. Our values shape our decisions, define our culture, and foster continuous learning and growth. We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. We are on a mission to change the face of behavioral health. Help us save lives and make a difference. Responsibilities What You'll Do: The Accountant performs accounting duties related to the timely processing of the company's payroll including maintaining related records, preparing, and filing tax reports and voluntary deduction reports, processing involuntary deductions such as levies and garnishments, preparing general accounting transactions and reconciliations, updating procedures, and preparing financial reports for management. The Accountant will perform complex, detailed, and disciplined work using standard methodologies in analysis, documentation, implementation and support of accounting and finance procedures. The Accountant is a detail oriented, analytical, organized, self-sufficient, critical thinker who has excellent communication skills. * Process weekly vendor transactions including payments, resolve and audit discrepancies regarding general ledger account coding and disbursement approvals. * Ensure all A/P invoices are captured correctly using the online platform and within the financial system to ensure proper recognition of accounts payable is captured. * Generate and review the aged A/P analytics report to review transactions that are past due and seek resolution. * Ensure all approved invoices are compliant with the Signing Authority Matrix and take a key role in administering the policy. * Audit and confirm that all approved invoices have appropriate supporting documentation. * Identify if an invoice is a prepaid asset or fixed asset and updating supporting balance sheet reconciliations. * Serve as the subject matter expert for vendor master data regarding W9s, 1099 delegation, payment methods and vendor payment terms. * Create positive pay file and ACH payment file to be uploaded to financial institution. * System Administrator for Concur or any other platform the online expense report and invoicing system. * Review and process employee expense reports to ensure expenses are captured correctly and reimbursements occur timely and follow company policy. * Reconcile and process company credit cards to ensure expenses are captured correctly and timely. * Process annual unclaimed property records and ensure compliance with due diligence efforts per applicable state. * Complete month-end close responsibilities as it relates to operating expenses. * Complete and reconcile monthly bank reconciliations. * Create and audit annual 1099 files for submission to vendors and the IRS. * Assists with and ensure successful quarterly and year end audits * Interact with management, individual departments and vendors for A/P inquires. * Processes and reconciles daily cash deposits. * Maintains files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices. * Establish and maintain standard operating procedures of key operating expense functions. * Partner with peers and management to implement A/P process improvements and efficiencies. * Exercise discretion and independent judgement in carrying out all required activities. * Performs all other duties as assigned. Qualifications What You'll Bring: * High School Diploma or Equivalent * 3 years of equivalent work experience * Experience with online platforms for expense and credit card processing * Strong organizational skills and attention to detail * Familiarity with benefits rules and regulations. * Superior knowledge of Microsoft Excel and analytical reporting. * Excellent problem solving, organizational and communication skills. * The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company's exemption process prior to their start date as a condition of employment. It would be great if you had: * Bachelor's Degree in Accounting, Finance, or equivalent field * Prior healthcare experience. What We Offer: Full-time only: * Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity * CHS pays for Basic Life, AD&D, Short and Long-Term Disability * Voluntary Life insurance option for employees and their families * Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan) * Flexible Spending Accounts (health care and dependent care) * 401k company match after 6 months (50% of deferrals up to 6% of compensation) * Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays All employees (Pool, Part-time and Full-time): * Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support * After 90 days, you are auto enrolled in the 401k Plan EEO Statement Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.

Introduction You're the heart of Connection. A people person who loves to help, listen, and learn. Join our team of experts to grow your career and work side by side with specialists from the industry's biggest tech manufacturers. What We Do: We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department. Who We Are: Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us: You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. The Activation Sales Representative (ASR) is responsible for communicating and presenting Connection products and services to existing and prospective customers in the government and education sector, promoting Connection's unique value proposition, identifying decision-makers, qualifying opportunities, overcoming objections, and coordinating with team members and technology vendors. The successful candidate will have persuasive communication skills and demonstrate a consultative sales style in an outbound call center with strong written and verbal communication skills. * We will consider remote work locations for individuals with prior remote work experience in a sales or cold-calling environment. Responsibilities * Responsible for Lead Generation through cold calling prospective, lapsed, or current customers that can be passed off to sales teams. * Consistently conducting outbound communications. * Research accounts to qualify leads, identify key players, and generate interest. * Participate in Connection-provided technology training. * Log sales activities and provide reporting as requested. * Deliver sales recap and results presentations to Public Sector Group Leadership and vendor partners. Requirements * Highly motivated and target-driven. * Ability to work during Connection hours of operation of Monday - Friday: 8:30 am - 5:30 pm (Eastern). * Competency in Microsoft Office applications, including Word, Excel, Outlook, and Teams. * Knowledge of CRMs like Salesforce. * Persuasive communicator capable of building, developing, and maintaining customer relationships. * Ability to understand and promote company programs and initiatives. * Excellent written communication skills with ability to compose professional business communications via email, letter, and proposals. * Excellent verbal communication skills with ability to quickly establish relationships over the phone. * Good listening skills with the ability to receive information and understand what is being said. * Ability to remain calm and respond effectively to objections. Desired Qualifications: * Previous cold-calling experience. * Previous experience in sales, account management, or lead generation. * Remote work experience. Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person.”

Connection Services has a fantastic opportunity for a Program Manager, working remotely. Excellent opportunity to work for a top VAR offering excellent benefits including 3 weeks paid PTO, tuition reimbursement, excellent benefits, etc. Under minimal supervision from the Sr. Mgr, LCS Proj. Mgmt, the Program Manager is responsible for working with the Connection sales subsidiaries to successfully deliver Services PMO programs. The Program Manager utilizes independent judgment, critical thinking skills and discretion while managing, controlling and directing the assigned program. The Program Manager is responsible for planning and governing the overall program. Responsibilities include: monitoring the progress, managing the program's budget, risks and issues and taking corrective measurements, coordinating projects under the program and their interdependencies, managing and utilizing resources across projects, managing executive level communication, consolidated program reporting, and program documentation. The Program Manager may also assist clients and the sales team in planning, scoping, scheduling, and defining project requirements during the pre-sales phase. The Program Manager may also contribute to the development of the team by mentoring team members assigned to the program and being a change agent for process improvement within the PMO. The Program Manager also assists the PMO to create the program model and drive maturity. Travel may be required to facilitate / participate in customer meetings. Duties may be performed remotely or at a Connection office. Responsibilities Primary Job Duties: · Develops or oversees the development of relevant project artifacts to deliver contractual services utilizing judgment and discretion based on the agreed deliverables. · Utilizes internal resources across departments and third-party service providers to fulfill project requirements. · Proactively manages, controls and drives scope, budget, and schedule for the overall program. · Coordinates projects and their interdependences. · Utilizes resources across projects. · Proactively analyzes program risks and develop effective mitigation strategies to minimize/eliminate risks, develop program-level milestone schedules by consolidating individual project schedules, and develop detailed communication plans across large programs · Acts as a primary point of contact for the program · Mentors team members. · Works with Product Management, Business Development, partners, and engineers to create complex solution offerings through programs. · Assists Account Team, Technical Sales Organization, and / or SBDM with solutioning, budget development, timeline development. · Establishes communication requirements. · Establishes and delivers program governance. · Recommends process improvements & move forward plans. · Oversees program budget which is a consolidation of individual project budgets. · Completes consolidated program reporting. · Maintains PDUs for PMP / PgMP certification. Qualifications Required competencies: · Advanced working knowledge of Microsoft Excel, Word, PowerPoint, MS Project, Visio · Experience using Microsoft Word templates to create Change Orders and project artifacts and deliverables · Experience creating project schedules using Microsoft Project · Experienced in handling program management methodology and techniques with ability to manage engagements from beginning to end · Understanding of the wider objectives of the program · Ability to work positively with the wide range of individuals involved in program management · Strong leadership and management skills · Excellent knowledge of budgeting and resource allocation procedures · Advanced knowledge of mitigation strategies schedules, and communication plans · Customer oriented with ability to listen to and anticipate needs of the customer · Attention to detail in composing and proofing professional business materials · Experience with requirements gathering · Experience with data analysis & recommendations · Adaptable with ability to switch tasks based on shifting priorities · Excellent verbal communication skills with ability to present professional demonstrations · Excellent written communication skills with ability to compose professional business communications and analysis documents · Creative with ability to develop original solutions or innovative ways to resolve problems · Decisive with ability to make a prompt determination and substantiate decision if challenged. · Self-motivated with ability to work independently as well as with all levels of an organization

Introduction Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation. Connection Services is seeking a Network Engineer to join our Technical Staffing Division for a contract to hire opportunity working remotely from Texas only. This is a contract to hire opportunity with benefits. We are seeking an experienced Senior Applications/SQL Administrator to support and enhance our enterprise information systems. This role is primarily remote within Texas and requires strong experience administering SQL databases, maintaining in-house applications, and supporting custom-developed systems built on Java. The ideal candidate brings a blend of database administration, application support, and light development experience, along with the ability to collaborate across technical teams. Responsibilities * Administer and maintain all SQL databases, ensuring performance, reliability, and data integrity. * Support and maintain custom-developed applications, including systems built using Java. * Responsible for the installation, configuration, and programming of system software. * Perform project management tasks associated with the system development lifecycle. * Write and maintain computer programs to retrieve, store, and update data. * Conduct analysis and evaluation of new and existing computer systems. * Install and administer programming system software supporting organizational information systems. * Develop and execute testing procedures to ensure quality, accuracy, and reliability of new systems. * Perform computer application analysis and development. * Maintain and enhance in-house applications. * Provide technical guidance and assistance to other programmers and technical staff. Requirements * 7+ years of relevant professional experience. * Bachelor's degree required. * Strong SQL administration and programming experience. * Experience supporting or developing applications (Java experience is a plus).

Explore opportunities with Caretenders, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Clinical Director, you will oversee and direct the patient care operations of the home care facility. This includes: coordinating and completing assigned projects to effectively support the immediate and long range objectives of the company; oversight of the eligibility of patients referred to home care services, planning for the services to be provided to patients and supervising their total home health care; implementing and maintaining administrative practices, agency philosophy, goals, and policies which assure compliance with applicable state and federal regulations; enhancing the profitability of the agency; and providing motivation and retention of a qualified staff and assure the quality of services delivered. This position also acts as a liaison with management staff and other departments throughout the company. Primary Responsibilities: Coordinates and completes assigned projects to effectively support the immediate and long-range objectives of the company Oversees the eligibility of patients referred to home care services, planning for the services to be provided to patients and supervising their total home health care Implements and maintains administrative practices, agency philosophy, goals, and policies which assure compliance with applicable state and federal regulations. Enhances the profitability of the agency; and providing motivation and retention of a qualified staff and assure the quality of services delivered All CMS and state regulations must be followed regarding supervision of nursing services If Clinical Director is not an RN, Executive Director/Administrator or Patient Care Manager must be designated as supervising RN for nursing services unless state regulations dictate otherwise You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current and unrestricted RN licensure in the state of practice or PT/OT/SLP, must have current applicable license in the state Current CPR certification Current Driver's License and vehicle insurance, and access to a dependable vehicle, or public transportation #LHCjobs Preferred Qualifications: 1+ years of supervisory and/or management experience in home health setting or related healthcare setting Ability to manage multiple tasks simultaneously Able to work independently Good communication, writing, and organizational skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Connection has a fantastic opportunity for a Services Solution Specialist. REMOTE. Competitive Salary plus bonus plan. What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department. Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Responsibilities Utilizing the tools and engineering partners available, conducts pre-sales consulting and assessments to understand client challenges and business objectives as it relates to IT solutions. Designs and presents technical solution configurations based on client needs and solution pricing while recommending applicable services as part of the overall client solution. · Collaborates with partners to design technical solutions as needed. · Advises on pricing programs and deal registration · Serves as subject matter expert to Account Managers on IT solutions such as Data Center, Networking, Cloud and Security. · Engages Connection Technology Practices to ensure optimal results for the client based on the solution(s) selected. · Collaborates with Account Managers and Sales Leadership on business development to identify solution opportunities and target accounts through proactive engagement. · Leverages Company and external tools to identify strategic prospects for advanced technology solutions. · Engages in customer and prospect calls to discover and qualify advanced technology opportunities within these accounts. · Forecasts and manages pipeline to meet monthly recurring revenue (MRC) target. · Continues professional development by increasing knowledge of IT solutions, applications and services, keeps abreast of trends and market conditions, and maintains and/ or achieves certifications for professional development. · Attends applicable industry and manufacturer training sessions to increase knowledge in respective practice area. · Achieves vendor certifications through online or onsite training. · Supports sales enablement thru education of selling organization on strategies and tactics to grow practice area in the assigned business segment successfully. · Assists in the creation and presentation of technical training. · Coaches Account Managers on advanced solution technologies and partner offerings. · Supports Connectivity marketplace partners in an effort to remain abreast of new technologies and offerings to incorporate into ongoing training and development materials. Min USD $75,000.00/Yr. Max USD $96,000.00/Yr. Qualifications · Proficient use of Microsoft Excel, Microsoft Teams, Cisco Teams and relevant internal business systems · Product knowledge of Lenovo, HP or Dell · IT aptitude with strong desire to continually learn and apply latest technologies · Working knowledge of advanced technologies such as server, storage, networking, cloud and security · Working knowledge of advanced technologies and related product solutions · Proven knowledge of Lenovo data center solutions with ability to consult on various levels of complexity to clients. · Proven experience managing projects and delivering expectations, both internally and with clients · Proven experience in technology/software partner and channel management · Proven success at working collaboratively with sales and internal colleagues to solve technical problems · High aptitude to stay current and train on related technology areas such as Server, Storage, Networking, preferred · Customer oriented with ability to listen to and anticipate needs of the customer · Solves a variety of problems in situations where only limited standardization exists · Account planning skills with experience in up-sell and cross-sell strategies selling monthly based services and solutions · Articulate with ability to clearly communicate and demonstrate the value proposition to the customer · Adept at providing technical solutions based on customer needs per the practice area · Analytical with ability to assess the customer's business systems requirements · Organized state of mind with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines · Reasoning ability to define problems, collect data, establish facts, and draw valid conclusions · Action oriented with strong executional skills · Strong interpersonal and proactive communication skills with ability to collaborate with Account Managers and to engage customers · Excellent time management skills · Self-motivated and results-driven · Strong negotiation skills Certifications: VMware Technical Solutions Professional (VTSP) or equivalent Lenovo Data Center Technical Sales Certification or equivalent Lenovo Cloud Solutions for Technical Sales or equivalent

Connection has a fantastic opportunity through our Technical Staffing division for a Software Engineer. This is a full-time remote position with benefits. Responsibilities Work with engineering and business partners to define and build out complex solutions driving value through business process automation and new product capabilities and innovations. Lead solution development end-to-end for new innovations with iterative improvements. Strong emphasis on customer journey, product quality, performance tuning, troubleshooting, and continuous development. Develop architectures that scale well, can be maintained responsively and efficiently, and follow many other enterprise best practices. Document software designs, objectives, and create and respond to RFCs in a shared collaboration environment such as Confluence. Develop business logic to empower our web and mobile applications via RESTful APIs. Design and develop services in a serverless AWS architecture to maintain modularity, performance, security, development efficiency and enhancements Participate application design and design services that support those applications. Work in an agile development environment, maintaining user story and task status, t-shirt sizing. Respond to bugs and support issues to ensure web users are delighted to use our applications. Conduct code reviews, create pull requests, respond to peer and manager feedback to improve source code, designs and deliverables. Communicate on all open projects and give updates to both team members and Technology team staff. Qualifications Education & Experience: 5+ years commercial software development - Typescript, Javacript, Java, C#, Scala, python, Go 3+ years developing service-oriented applications 1+ year reactive web development in Vue, React, or Angular Strong command of SQL and MySQL Led multiple software development initiatives to deliver projects and products to production Proficient with git, branch development, pull requests Proficient with agile Scrum, Azure DevOps or Jira Skills: Experience developing RESTful APIs and AWS Lambda Ability to learn quickly, self-starter, manage multiple projects, meet deadlines and communicate accurate status, dependencies, requirements and projected delivery times Additional Preferred Skills: API Gateway, SQS, S3 and other AWS services AWS Certified Solution Architect or AWS Certified Developer Snowflake and FiveTran Extra credit for veterinary and pet resort management software, such as Cornerstone, AviMark, Datapoint, Gingr, KennelConnection

Introduction Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation. Connection has a fantastic opportunity for a Business Systems Manager. This is a remote position and offers benefits and a bonus plan. The Business Systems Manager plays a key leadership role overseeing financial and operational technology systems to ensure efficiency, scalability, and alignment with business objectives. This position manages system strategy, integrations, process improvements, and project delivery across ERP, Payroll, Expense Management, and related financial platforms. The role partners closely with Finance, Operations, and IT to optimize workflows, enhance data accuracy, and drive digital transformation initiatives. Responsibilities * Lead the administration, integration, and enhancement of financial and operational systems, ensuring reliability, security, and performance. * Collaborate with cross-functional stakeholders to align system capabilities with organizational needs. * Identify process inefficiencies and drive automation and system optimization to improve accuracy and productivity. * Manage the full lifecycle of system projects including implementation, upgrades, and integrations. * Oversee vendor management, including evaluations, contracts, and performance reviews. * Provide strategic leadership to functional and technical teams, fostering collaboration and professional development. * Ensure compliance with governance standards and maintain clear system documentation. Requirements * Bachelor's degree in Business, Information Systems, or related field (advanced degree preferred). * Proven experience managing ERP and Financial Applications (JD Edwards, Oracle, or similar). * Strong project management, technical troubleshooting, and stakeholder engagement skills. * Demonstrated ability to lead cross-functional teams and manage complex system initiatives. * Excellent communication and analytical abilities; able to translate technical concepts for business users. * Experience in the construction or engineering industry is preferred.

Introduction Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation. Connection Services has a fantastic opportunity for a Principal Field Solutions Architect. Ability to work out of our Wilmington OH location as needed. Excellent opportunity to work for a top VAR offering excellent benefits including 25% BONUS, 3 weeks paid PTO, tuition reimbursement, excellent benefits, etc.; opportunity for growth. We are seeking a highly experienced Network-Centric Solutions Architect to lead the design, development, and delivery of advanced networking and infrastructure solutions for strategic enterprise customers. This role serves as a technical leader and trusted advisor, partnering closely with Account Managers and Sales Leadership to drive complex presales engagements, solution architecture, and revenue growth. The ideal candidate brings deep expertise in Cisco and Juniper networking technologies, strong consultative sales acumen, and the ability to mentor and enable internal teams. Responsibilities * Act as a technical project and engagement leader for the most complex, strategic customer initiatives, serving as a mentor and coach to Field Solution Architects (FSAs) and Senior FSAs. * Partner with Account Managers and Sales Managers to discover, qualify, and architect network-centric solutions, translating business requirements into scalable, secure, and resilient architectures. * Lead customer discovery sessions by asking targeted business and technical questions (who, what, where, why, and when) throughout the sales cycle to uncover opportunities. * Design and present advanced network architectures including routing, switching, data center networking, WAN, campus, and cloud-connected solutions. * Develop and deliver high-impact solution proposals and technical presentations that clearly articulate business value, ROI, and risk mitigation. * Drive growth of advanced technology revenue and gross profit by penetrating new and existing accounts with proactive, consultative engagement. * Provide clear and detailed documentation of discovery findings, solution designs, and recommendations to ensure effective follow-up and execution. * Collaborate with Sales teams to ensure they are fully enabled on networking solutions, architectures, and the broader advanced technology portfolio. * Deliver internal enablement and training sessions on current, new, and emerging networking and infrastructure technologies. * Support sales and marketing events such as Tech Showcases, Tech Summits, and vendor conferences in a technical evangelist and sales-support role. * Participate as a contributor or Team Lead on Solution Development initiatives, helping define strategic direction and creating high-quality deliverables. * Work closely with peers, Inside Solution Architects (ISAs), and Practice Engineers to develop new solutions, services, and go-to-market offerings. * Maintain strong alignment with vendor programs, certifications, and best practices to ensure high-value customer interactions and compliance. * Perform required administrative duties including documentation, scheduling, reporting, skills maintenance, and corporate training. * Perform other duties and special projects as assigned. Requirements Networking Expertise * Deep understanding of enterprise routing and switching architectures from leading manufacturers. * Expert-level Cisco networking experience is required. * Strong hands-on experience with Juniper Networks routing and switching platforms. * Experience designing and supporting: * Campus and Data Center Networks * WAN, SD-WAN, and Internet Edge * Network security integration and segmentation * High availability and resilient network designs Certifications (Required / Preferred) * Minimum Required: * Cisco CCNA (active) * Strongly Preferred: * Cisco CCNP or CCIE * Juniper JNCIA / JNCIS / JNCIP * Additional vendor or architecture-level certifications are a plus. Business & Professional Skills * Proven success in B2B solutions selling, including account planning, upsell, and cross-sell strategies. * Strong consultative mindset with the ability to align technical solutions to business outcomes. * Excellent verbal and written communication skills with the ability to present to technical and executive audiences. * Advanced negotiation and influencing skills. * Strong organizational, time-management, and prioritization abilities. * Team-oriented leader with high integrity and professionalism. * Ability to function as a networking subject-matter expert while maintaining broad competency across related advanced technologies.

***There is a $5,000 sign-on bonus for external candidates!!*** About the Company Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. About the Role As a Behavioral Health Care Advocate, you will be responsible for case management / care coordination of members on the SED and Autism Waivers. You'll have a direct impact on the lives of our members as you recommend and manage the appropriate level of care throughout the entire treatment plan. If you are located in Scott City, KS, you will have the flexibility to work remotely* as you take on some tough challenges. Responsibilities Make patient assessments and determining appropriate levels of care Obtain information from providers on outpatient requests for treatment Determine if additional clinical treatment sessions are needed Manage inpatient and outpatient mental health cases throughout the entire treatment plan Administer benefits and review treatment plans Coordinate benefits and transitions between various areas of care Identify ways to add value to treatment plans and consulting with facility staff or outpatient care providers on those ideas Develop and monitor implementation of Person-Centered Service Plans Collaborate with Community Mental Health Centers to ensure member's are receiving services and supports You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Qualifications Licensed Master's degree in Psychology, Social Work, Counseling, or Marriage and Family Counseling; Licensed Ph.D., or Registered Nurse with 2+ years of experience in behavioral health Active, unrestricted license in Kansas: LP, LPC, LCP, LCPC, LMSW, LSCSW, LMFT, LCMFT, or RN in the state of Kansas 2+ years of post-license experience in a related mental health environment Proven intermediate Microsoft skills including Microsoft Word, Excel, Outlook, and Teams Access to secure, high-speed internet (Broadband Cable, DSL, or Fiber) and a dedicated, distraction-free workspace at home Live in or near Salina or Hutchinson, KS, with access to reliable transportation and ability to travel within the service delivery area as needed Required Skills Dual diagnosis experience with mental health and substance abuse Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients Experience working with the Medicaid population Experience working with children, adolescents, and their families Pay range and compensation package Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. Equal Opportunity Statement At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Connection Services has a fantastic opportunity for a NOC Engineer, working remotely. Excellent opportunity to work for a top VAR offering excellent benefits including but not limited to; 3 weeks paid PTO, tuition reimbursement, 401k excellent benefits, etc.; opportunity for growth. REMOTE The Senior NOC Engineer works with limited direct supervision and guidance of the NOC shift manager. This position requires the ability to be a key stakeholder in incident response, troubleshooting, network planning and procedures development. The Senior NOC Engineer is responsible for system network and design expertise, for conducting high level systems analysis, planning, and coordinating installations and deployments. Responsibilities also include ensuring backup and recovery systems are operational, and for identifying problem areas including but not limited to network, infrastructure, and servers. The Senior NOC Engineer identifies ways to enhance and improve existing systems, determine cost benefits, and recommend solutions. As a senior team member, the Senior NOC Engineer mentors lower skilled NOC Agents. Responsibilities Requirements: Maintains and expands customer relationships through: Understanding of how to deliver quality service while adhering to service level agreements (SLAs) in a fast-paced environment. Understanding the importance of regular follow up and status updates to customer and management for outages and escalations through issue resolution. Developing documentation including user guides, admin guides, knowledge base articles, FAQs, quick reference guides. Providing advanced technical recommendations across firewalls, servers, cloud platforms, and networking technologies. Demonstrating continuous improvement and identifying opportunities to enhance operational efficiencies. Participating in strategy planning discussions with technical, business, and client partners. Escalating issues effectively to management, SMEs, manufacturers, software publishers, etc., to ensure timely resolution of customer outages and issues. Continually assesses, refines, and implements managed services processes and procedures by: Monitoring incident request systems and taking ownership of L3+ requests in accordance with SOPs. Working effectively in a collaborative and innovative team-oriented environment. Providing technical support for all shifts. Developing and maintaining standard operating procedures across Lifecycle and Managed Services. Documenting troubleshooting steps, resolutions, recommendations, and next steps in systems such as ServiceNow. Supports customers through: Familiarity working within ticketing systems as part of a larger technical team. Clearly communicating and executing all firewall, server, cloud, and networking engineering tasks. Conducting network audits and delivering actionable findings. Providing solutions for unfamiliar technologies, applications, and environments with a strong ability to learn quickly. Creating and performing network testing (regression, functionality, and performance). Expert understanding of networking principles (IP addressing, subnets, routing, and switching). Expert-level OS troubleshooting in Windows environments. Strong knowledge of Microsoft client/server environments including Azure AD, Azure compute, Azure networking, and hybrid identity. Expert understanding of Active Directory, DNS, DHCP, and Group Policy. Strong knowledge of antivirus, backups, and virtualization with VMware vSphere/ESXi, vCenter, and Hyper-V. Familiarity with VMware Cloud (VMC), Azure VMware Solution (AVS), and cloud-based DR/backup solutions. Expert understanding of desktop and server operating systems (Windows & Linux). Fundamental knowledge of Microsoft Endpoint Manager/Intune and cloud-based patching methodologies. Min USD $48.00/Hr. Max USD $57.00/Hr. Qualifications Qualifications: Excellent verbal and written communication skills. Advanced Microsoft Office skills, including creating presentations, documents with complex formatting, and advanced Excel spreadsheets including macros. Advanced computer knowledge and strong data-entry accuracy. Strong knowledge of network troubleshooting including IP/TCP connectivity issues, VPN technologies, and remote-user support. Strong understanding of Azure cloud infrastructure, Azure networking, Azure VMs, Azure Backup, Azure Monitor, and Azure security fundamentals. Expert-level knowledge of antivirus, backups, and VMware/Hyper-V virtualization, including vSphere, vCenter, vSAN concepts, and migrations. Ability to troubleshoot and resolve email issues, specifically MS Outlook and cloud-based Exchange/Office 365. Support commonly used software, hardware, web applications, and back-office equipment including printers and network appliances. Familiarity with ITIL/SLA principles. Expert knowledge of multiple ticketing systems, including ServiceNow, AutoTask, and Zoho. Expert knowledge of networking principles (IP addressing, subnets, routing, switching). Expert-level knowledge of OS troubleshooting in Windows environments. Advanced knowledge of desktop and server operating systems, including Linux. Expert knowledge of major firewall platforms such as FortiGate, SonicWall, Sophos, and Meraki. Strong experience with monitoring tools including ManageEngine, Nagios, and SolarWinds. Experience with cloud-integrated architectures, hybrid-cloud operations, VMware Cloud on AWS, Azure VMware Solution (AVS), and cloud disaster recovery platforms is highly preferred.

Connection has a fantastic opportunity through our Technical Staffing division for an IT Migration Technician. This is a short-term contract position with benefits. The IT Migration Technician will support enterprise Microsoft Office migration. This role will focus on coordinating with end users, connecting to workstations remotely, removing legacy Office installations, and installing Microsoft Enterprise Apps. Strong communication skills and prior migration experience are key to success in this role. Responsibilities Coordinate and schedule migration appointments directly with end users. Remotely connect to user workstations to perform Office suite upgrades. Uninstall legacy Microsoft Office versions and install Microsoft Enterprise Apps. Install Visio where applicable based on user licensing. Coordinate workstation upgrades with mailbox migration schedules (mailbox migrations handled by client). Troubleshoot basic installation and compatibility issues during the migration process. Document completed migrations and report status to the client team. Maintain clear, professional communication with users throughout the process. Qualifications Experience with Microsoft Office migrations or similar desktop application upgrades. Strong knowledge of Microsoft Office, Microsoft 365, and Enterprise Apps installations. Ability to remotely access and support Windows workstations. Excellent communication and customer service skills. Ability to work independently, manage time efficiently, and handle a high volume of migrations. Preferred Qualifications Prior experience with large-scale enterprise migrations. Familiarity with coordinating software upgrades alongside mailbox or tenant migrations. Experience installing Visio and managing Microsoft licensing scenarios.

The RN Care Manager provides complex case management and tailored nursing support to patients with a range of illnesses, coordinating care across multiple settings including hospitals, skilled nursing facilities, and hospices. This role involves collaboration with physicians, social workers, and specialty teams to develop and implement individualized care plans, emphasizing palliative approaches in a primary care environment. The RN Care Manager also ensures compliance with nursing regulations, monitors healthcare utilization, and supports cost-effective, quality care delivery. $7,500 Sign On Bonus for External Candidates Optum WA, is seeking a RN Care Manager to join our team in Northgate, WA. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Complex care case management seeks to provide thoughtful, tailored nursing support to patients across a spectrum of illnesses of varying severity and progression. Our patients may be anywhere along a continuum from adjusting to a "new normal" all the way through to transitioning to hospice care. Many of our patients dealing with serious illness benefit from assistance in understanding their medical reality. Therefore, this position integrates palliative approaches to care in our primary care setting. This role works closely with physicians, social workers, other specialty teams (like palliative care, oncology, etc.) to ensure coordinated and value-concordant care. In addition, CM RN will work closely with colleagues in local hospitals, SNFs, and hospices. RN CM will participate in multi-disciplinary team meetings to coordinate an iterative plan of care for our most complex, high-risk patients, as well as those dealing with natural decline. This complex work benefits from a nursing approach that is focused on creative problem solving and big-picture awareness rather than short-term solutions and reliance on strict rubrics. Position in this function provides physicians and other health care professionals with appropriate care management tools, support, education and information to enable real time clinical decision-making. Delegates specific tasks of plan of care to Medical Assistants and Health Coaches and oversees the plan of care to ensure protocols are followed and desired outcomes are achieved. Practices within the scope of nursing rules and regulations as established by the Washington Department of Health. Complies with all reporting requirements, including operational protocol submittals. Provides effective care management across the care continuum and suggests and implements methods to improve cost effectiveness and quality of care. Position Highlights & Primary Responsibilities: • Care Management activities include early identification of high-risk patients, concerted planning involving physicians and mid-level practitioners, monitoring of services provided by outside physicians, home health, DME, and other providers; monitoring emergency department use as well as identifying opportunities to decrease emergency department utilization and other elements of care utilization • Provides effective care management across the care continuum, including coordination involving internal and external providers of care, families and other entities, as appropriate • Works in collaboration with colleagues in multiple care settings to determine patients' barriers and needs utilizing clinical skills and independent decision making • Engages in proactive, concurrent care management for patients with chronic or complex medical conditions • Performs visits to patient home, skilled nursing home stays or while in-patient at a neighboring hospital You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • Graduation from an accredited school of nursing • Active Registered Nurse license through the Washington State Department of Health • 2+ years of professional nursing experience • Proven knowledge of medical terminology and managed care • Driver's License and access to reliable transportation Preferred Qualifications: • Case management certification • Ambulatory and inpatient experience • Knowledge of ICD and CPT coding • Knowledge of professional nursing theory and practice to assess, plan, implement and evaluate patient care • Knowledge of organizational policies, regulations and procedures to administer patient care • Knowledge of medical equipment and instruments, common safety hazards, and precautions to establish a safe work environment • Knowledge of relevant resources within the organization and community Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: RN Care Manager, case management, complex care, nursing support, palliative care, care coordination, patient advocacy, chronic illness, healthcare management, clinical decision-making