Medical assistant externship jobs in Albuquerque, NM

Join Our Team at ABQ Orthodontics! Now Hiring: Orthodontic Assistant! We're looking for a positive, detail-oriented Orthodontic Assistant to join our patient-focused, fast-growing practice. If you enjoy helping people smile with confidence, we'd love to meet you! What You'll Do Assist the orthodontist with clinical procedures Take digital scans, X-rays, and photos Prepare and sterilize instruments Provide excellent chairside support and patient education Help maintain a smooth, efficient clinical flow What We're Looking For Experience in orthodontics or dental assisting required Bilingual in Spanish is a plus Strong communication and teamwork skills A friendly attitude and commitment to great patient care X-ray certification a plus What We Offer Competitive pay Paid time off & benefits Braces benefit Monthly bonus opportunities (goal-oriented) A supportive team and upbeat work environment Opportunities to learn and grow in the field INDHRSP01

Wellness Equity Alliance (WEA) is a novel national public health organization comprised of a multidisciplinary team of population and public health experts with backgrounds in infectious disease, public health, emergency medicine, primary care, cardiology, pediatrics, psychiatry, community health work (CHW), nursing and advanced practice pharmacy. We work nearly exclusively with underrepresented communities, fundamentally addressing health-care disparities and the social determinants of health (SDoH) that have been amplified during the COVID-19 pandemic, prioritizing the following: People experiencing homelessness Indigenous communities Immigrant communities Rural communities BIPoC communities LGBTQIA+ communities Justice-impacted communities The WEA team is diverse, inclusive, and nimble enough to assemble teams of healthcare professionals within days using our proven local staff recruitment models to address population health crises and communicable disease outbreaks. The WEA team's partnership model is collaborative and allows hospitals, health jurisdictions, state/local government agencies to provide timely care using equity-based strategies for individuals and marginalized communities. JOB DESCRIPTION Purpose of the position We are growing and are actively recruiting in the greater Albuquerque area. We are looking for full time and part time medical and behavioral health professionals, including social workers, community health workers (CHWs), and case managers for Street Medicine within the Albuquerque and surrounding communities. Both are innovative opportunities and a perfect fit for you if you are looking FOR SOMETHING DIFFERENT to be part of a collaborative organization where making a difference matters and where every team member's voice is heard. At Wellness Equity Alliance, WEAre Impact. Join our team and make a difference in the lives of underserved communities. We provide meaningful, hands-on opportunities to create lasting change through compassionate care, addressing health disparities and social justice issues. WEAre Support. WEA offers dedicated supervision, ongoing professional development, and opportunities for licensure support to help you grow your career while you help others. WEAre Balance. We understand the importance of work-life harmony. Our flexible schedules, manageable caseloads, and employee wellness initiatives ensure you can care for yourself while caring for others. WEAre Community. At WEA, you'll find a workplace built on collaboration, respect, and shared values. Together, we create a culture of empathy and empowerment, making a true impact in the field of health equity. If you're ready to join a dynamic, supportive team that's changing lives, We Are Waiting for You! Apply today Key Responsibilities Clinical Duties: Assist healthcare providers in conducting patient examinations, and treatments. Administer approved medications and vaccinations as directed by healthcare providers. Perform routine procedures such as taking vital signs, collecting specimens, and dressing wounds. Maintain accurate and up-to-date patient records, including medical histories and treatment plans. Ensure compliance with infection control protocols and maintain a clean and organized clinical environment. Provide patient education on various healthcare topics, including medication management, disease prevention, and healthy lifestyle choices. Training new staff members on Athena functionalities, troubleshooting technical issues, and assisting with workflow enhancements to improve efficiency and patient care delivery. Perform front office duties including appointment scheduling, appointment reminder calls, patient registration, insurance verification and medical record management Provide referrals both internally and externally to appropriate medical resources. Ensure exam rooms, equipment and supplies are clean and ready for patients Manage supplies, inventory and ordering. Perform laboratory tests and collect specimens as ordered by the physician. Assist in prescription management including prescription refills and calling in prescriptions to the pharmacy. Maintain patient confidentiality and adhere to HIPAA regulations Manage patient flow and communicate delays to patients and physician. Participate in street outreach efforts to provide medical care to individuals experiencing or living in underserved communities. Conduct health assessments and screenings in non-traditional settings.. Administer basic medical treatments and first aid to address immediate healthcare needs. Collaborate with social workers, case managers, and community organizations to connect patients with additional support services such as housing assistance, medical coverage sign-up, substance abuse treatment, and mental health counseling. Advocate for the healthcare needs of marginalized populations and work to address systemic barriers to accessing care. Attend scheduled meetings and ensure any assigned tasks are completed accordingly. Foster a positive and collaborative work environment that prioritizes teamwork, professionalism, and patient-centered care. Manage time effectively and be highly organized in order to handle various tasks and responsibilities. This includes prioritizing tasks, maintaining accurate and organized records, and meeting deadlines. Work during scheduled time including after-hours and weekends. Drive and assist with vehicle maintenance, including set up and take down each day. Perform other duties as assigned Requirements Qualifications and Education Requirements Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential required. Minimum of [2] years of experience working as a medical assistant in a clinical setting Experience working in primary care required Experience working in public health and infectious disease (eg HIV) preferred Valid BLS certification Knowledge of healthcare regulations and preventative measures (HIPAA confidentiality, infection spread, etc.) Demonstrated phlebotomy skills are required. Preferred Skills Excellent communication and interpersonal skills, with the ability to interact effectively with patients from diverse backgrounds. Compassionate and empathetic approach to patient care, particularly when working with vulnerable populations. Ability to thrive in a fast-paced environment and adapt to changing priorities and situations. Ability to remain calm and be resourceful in emergency situations required. Ability to maintain a professional demeanor at all times. Excellent assessment skills required. Ability to problem-solve and to prioritize changing patient conditions required. Knowledge of efficient interviewing practices and techniques used to gather information Exemplary customer service experience including client relationships and job knowledge Knowledge of quality control Spanish speaking (preferred) Salary Description $25 - $35 / Hourly

Health Advocates Network is currently seeking a Certified Medical Assistant to work at a facility in Albuquerque, NM. These are registry positions with our company. Pay Rate: $32.50 / hour Shifts Available: Days - (40 hrs) Tuesday and Thursday 7:00 am to 5:00 pm and Mon, Wed, Fri 7:00 am to 3:00 pm. Minimum Qualifications: At least one year (12 months) of previous working experience as a Medical Assistant Must have up to date certification in the state of NM CPR card issued by the American Heart Association Ability to build rapport with patients Compassionate and caring demeanor Familiarity with medical terminology Job Responsibilities: Provide patient care under direction of nursing staff Record patient information such as vital signs, weight and changes in medical history Update and maintain all client records Assist nurse in maintaining medical inventory Administer prescribed medications to patients Sterilize and prepare medical tools and equipment Maintain a clean and healthy environment If interested, please apply through this job post. You may send a copy of your most recent resume. If you have any questions, please feel free to call at (505) 565-5567 and ask to speak with Dave Monday-Friday (08:30 AM - 05:00 PM PST).

The Role: Family Smiles LLC desires to hire dental professionals who are passionate about their role in providing healthcare to others. Dental Assistants are a very key and integral part to dental healthcare operations and success. If you are someone who values the skills you have obtained as a certified and licensed Dental Assistant or Oral Radiology Technician, then we would love to welcome you into our dental healthcare family. We are currently hiring full-time licensed DAs to work at our Coors location (6001 Winterhaven Rd). Clinic Hours: M-F 10am-6pm, Sat 9am-2pm. Your Impact: Day to Day Operations Provide chairside assistance for Dentists. Operate oral radiology equipment. Maintain cleanliness and sterilization of all tools and operatories. Patient Service and Engagement Assist in explaining treatment plans to patients. Attentively address concerns patients may have regarding treatment plans. Provide engaging patient service by acknowledging their questions or concerns. Ensure quality service is always provided. Benefits: Professional Career Will have the opportunity to learn from the some of the best Dentists who have graduated from top universities and Dentistry programs across the nation. Opportunity for advancement to Lead Dental Assistant or Lead Regional Trainer. Employee Benefits Medical and Vision Insurance Free dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and more Qualifications: State Board issued Dental Assistant or Radiology Certified license Dental Assisting National Board (DANB) Radiation Health and Safety Certification Bilingual (Spanish) preferred Full-time availability *** We are also hiring part-time licensed DAs to work Saturdays only. Please see separate posting and apply accordingly! KOS Services Inc. / Family Smiles LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Benefits/Perks 401(k) matching Dental Insurance Disability insurance Employee discount Free Parking Health insurance Life insurance Paid time off Retirement plan Vision insurance Job Summary Dermatology of New Mexico is an exciting new independent physician practice. Our mission at Dermatology of New Mexico is to strive for outstanding services and excellence in care with regard to all aspects of Dermatology, including medical, surgical, cosmetic, and aesthetics. We take the time to tailor a one-of-a-kind treatment plan for each of our patients. We believe our patients' skin is uniquely theirs and their skin care should reflect that. Dermatology of New Mexico offers a variety of treatment options to help create the best results for our patients. Our Dermatologists are certified by the American Board of Dermatology and are members of the American Academy of Dermatology. As a Medical Assistant in our practice, you will join a team of medical professionals who are committed to helping you create a future for yourself as a Medical Assistant. This full-time position offers great benefits, such as medical, dental, vacation hours, and retirement. Responsibilities Greets patients in a friendly, courteous manner and escorts our patients to exam rooms Obtain the reason for the patient visit and review the patient's past medical history Chart in the electronic medical record while the provider is examining and counseling the patient Assist in skin biopsies and other dermatologic procedures during the visit Provide appropriate paperwork to the patient including wound care instructions, prescriptions, handouts, and lab requisition forms, and give follow-up recommendations Schedule follow-up appointments and procedures Review pre-op instructions with patients Assist with obtaining medication prior authorizations Explain financial policies about appointment check-in time or missed/canceled appointments Return patient phone messages and address any questions with the providers Suture removals, wound checks, and dressing changes Transfer prescription refill requests and lab results for provider review Facilitate records release, obtain medical records, and facilitate referrals when necessary Review pathology results recommendations and notify patients of results by mail or phone if needed of those results Arrange for follow-up visits according to the provider's plan Log results into EMR and follow them until completion Other work includes: drawing up anesthetic, setting up sterile surgery trays, cleaning surgical tools, and running the autoclave Keeps the Medical assistant station and med room closet clean and organized as well as the patient rooms Filing, scanning, copying, and printing as necessary Adheres to policies, procedures, and protocols related to clinical dermatology services. Assists in any other area that supports the team and practice Qualifications High school diploma or equivalent degree Graduate from an accredited program as a Certified Medical Assistant Possess and maintain a current CPR/BLS certification or obtain CPR/BLS certification within 30 days of hire Strong attention to detail Preferred Qualifications Current Certified/Registered Medical Assistant certificate and 1-2 years of experience in a dermatology office setting preferred. Knowledge of common dermatology procedures and terminology and experience with electronic medical programs. Understanding of Sterile technique and ability to assist in medical procedures including skin biopsies and excisions. Computer skills and ability to use an iPad efficiently. Conditions of Employment Must pass a pre-employment criminal background check and reference checks Must be employment eligible as verified by the U.S. Dept. of Health and Human Services Office of Inspector General (OIG) and the Government Services Administration (GSA). Work Environment: Medical Assistants may be exposed to certain hazardous chemicals and biological specimens. Dermatology of New Mexico maintains strict protocols and limits exposure to these agents. Physical Demands: Significant amount of walking and assisting patients, some heavy lifting may be required (up to 50 lbs.); data entry (typing). Equal opportunity employer statement Our policy is to afford Equal Employment Opportunity regardless of race, color, religion, sex/gender, sexual orientation, gender identification, marital status, national origin, age, disability, military or veteran status. Compensation: $17.00 - $20.00 per hour About Dermatology of New Mexico Albuquerque dermatologists, Dr. Suraj Reddy and Dr. Shilpa Reddy and their medical team at Dermatology of New Mexico believe everyone deserves a chance at healthy skin. Our mission at Dermatology of New Mexico is to strive for outstanding services and excellence in care with regards to all aspects of Dermatology, including medical, surgical, cosmetic and aesthetics. We take the time to tailor a one of a kind treatment plan for each of our patients. Our Albuquerque Dermatology Providers Our Albuquerque Dermatologists are certified by the American Board of Dermatology and are members of the American Academy of Dermatology. Our providers have deep local roots to the community and have a strong sense of pride and commitment to the residents of Albuquerque, New Mexico. They have over 30 years combined experience in the field of Dermatology and are pleased to offer their services to the greater Albuquerque area.

What We're Looking For: A purpose-driven individual with a passion for helping others. Our Medical Assistants are at the heart of patient care, so we're looking for someone with a blend of clinical expertise, compassion, and a strong work ethic. The days can be fast-paced and equally rewarding. If you thrive in a dynamic environment, love supporting patients, and want to be part of expanding access to care-we can't wait to hear from you! Please check out our video to learn more about the amazing work our Medical Assistants do for our patients! What You'll Do Provide the best patient experience - from warmly welcoming patients and prepping them for their visit to thoughtfully answering their care-related questions. Act as the right hand to the provider, supporting hands-on patient care by assisting during procedures, capturing detailed visit notes, fulfilling prescription orders, and anything else needed to ensure the appointment is as smooth and complete as possible. Keep the clinic running smoothly by staying on top of supplies, maintaining equipment, understanding the flow of exam rooms, and finding fun, creative ways to work smarter and more efficiently. Be a reliable teammate by jumping in to help, keeping things organized, and contributing to a positive, supportive environment. And there's so much more! What We Value Fun - We create an engaging and positive environment for patients and staff. Common Sense - We take a practical, thoughtful approach to patient care and clinic operations. Integrity - We uphold the highest standards of professionalism, ethics, and trust. Excellence - We are committed to delivering top-tier patient care and service. Determination - We tackle challenges with solutions and strive for continuous improvement. Teamwork - We support one another to provide the best outcomes for our patients. What We Offer Our team members are the key to our success and we're proud to offer eligible teammates great benefits (many at no cost!), perks like free skin care, generous time off, growth opportunities, and the chance to be part of a purpose-driven organization taking patient care to the next level. Join our team and be a part of a dermatology practice that values exceptional patient care and a positive workplace culture! Qualifications/Experience High school diploma or general education degree (GED). Successful completion of a state-approved Medical Assistant program. Employer may consider applicants based on extensive experience (unless required by state law). Work Environment and Physical Requirements: Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing Perform rapid screening tests (influenza, strep, mono, glucose, etc.) Assist providers during examination and treatment Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed Prepare and assist clinician with procedure set up and injury care Apply bandages, dressings and splints as ordered by the treating clinician Dispense medications and DME as ordered by the treating clinician in accordance with state regulations Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center Maintain supplies, clean rooms and equipment, and stock exam rooms Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected In partnership with center leadership, assist with patient flow and volume Keep patients informed of expected wait times during all aspects of the center visit Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping Ensure accuracy in documentation Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed Follow HIPAA guidelines and safety rules Attend center staff meetings or huddles as required Assist in maintaining a neat, clean, and orderly appearance throughout the facility Complete any applicable training including but not limited to clinical competency training that occurs monthly This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations) Job-Related Experience Customarily has at least six months or more of medical assistant experience Knowledge of medical procedures and medical terminology Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Able to communicate both verbally and in writing in a clear, and professional manner Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues Must participate in initial and ongoing training as required Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Additional Data This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing Perform rapid screening tests (influenza, strep, mono, glucose, etc.) Assist providers during examination and treatment Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed Prepare and assist clinician with procedure set up and injury care Apply bandages, dressings and splints as ordered by the treating clinician Dispense medications and DME as ordered by the treating clinician in accordance with state regulations Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center Maintain supplies, clean rooms and equipment, and stock exam rooms Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected In partnership with center leadership, assist with patient flow and volume Keep patients informed of expected wait times during all aspects of the center visit Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping Ensure accuracy in documentation Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed Follow HIPAA guidelines and safety rules Attend center staff meetings or huddles as required Assist in maintaining a neat, clean, and orderly appearance throughout the facility Complete any applicable training including but not limited to clinical competency training that occurs monthly This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations) Job-Related Experience Customarily has at least six months or more of medical assistant experience Knowledge of medical procedures and medical terminology Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Able to communicate both verbally and in writing in a clear, and professional manner Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues Must participate in initial and ongoing training as required Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications

Department Clinical Support Employment Type Permanent - Full Time Location Albuquerque, NM Workplace type Onsite Reporting To Ashley Ramirez What You'll Be Doing Requirements What Benefits do we offer Aspire Employees? About Aspire Allergy & Sinus We are a collective unit of passionate people who have come together to reinforce our cause: curing patients who suffer from allergy and sinus problems. We take great pride in hiring enthusiastic, talented individuals who believe in our cause and want to grow our company and its employees. We recognize that we thrive and achieve advanced patient care because of our ever-growing team. We are better together and there has never been a better time to help make a difference! Aspire currently stretches among numerous clinics throughout Arizona, Colorado, Florida, New Mexico, and Texas, with plans for several more additions. Do not miss out on the lifetime opportunity to help Aspire scale up and reach more patients in more states.

Full-time, Part-time Description The Medication Assistant is responsible for maintaining a safe and secure delivery of medications and health related items to the residents within a community. The Medication Assistant assists in developing, coordinating, and performing the tasks on the service plan according to the resident's preferences and abilities. Requirements ? To become familiar with the Montessori approach, when in a Montessori community, through the training provided. ? To support and engage in Montessori practices, when in a Montessori community, as presented by Amaran Senior Living. ? To assist fellow team mates in the practices of Montessori and intergenerational activities, when in a Montessori community. ? To support and engage in Intergenerational programming as introduced during orientation and continued training, when in a Montessori community. ? Engage residents in Montessori works, when in a Montessori community, to the best of your ability and residents interest. ? Has awareness of and practices in accordance with the regulations of the state and company policies & procedures. ? Provides medication assistance for residents in according to physician orders, ? Ensures eMAR/MAR accurately reflects physician orders. ? Assists residents with activities of daily living, environmental orientation, vital signs, first aid wound care, and communication with third-party providers, according to resident's individual service plans. Documents service delivery and results in resident's record. ? Attends incidents/unusual occurrences, completes incident reports and notifies appropriate parties. ? Observes and communicates any changes in resident physical or mental status. Completes Alert Charting, adding & removing residents as appropriate, documents observations & vital signs in progress notes. ? Maintains current record for each resident, ensuring physician orders are present and in order, third-party provider notes are scanned and filed, and other updated/pertinent resident information is updated/entered both electronically and hard copy per policies & procedures. ? Serves meals to residents restaurant-style in the dining room and provides meal delivery/room-service as requested. ? Performs other related duties as assigned.

For more than 50 years, First Choice Community Healthcare has provided access to high quality primary medical, dental, and behavioral healthcare to the underserved populations of the Mid-Rio Grande Valley of central New Mexico. Today, we operate seven (7) Community Health Centers and one (1) school-based clinic. We are currently recruiting for a Medical Assistant to join our team and assist in fulfilling our organizations mission, which is to improve the health, life skills and wellbeing of all members of the communities we serve. Our health centers maintain an open-door policy, providing treatment regardless of an individual's income or insurance coverage. As a non-profit organization, First Choice is a vital community resource in Central New Mexico. Not only does our organization provide the highest quality, comprehensive medical services, but we also address our patients' emotional, social, and cultural needs. In addition to serving a community-centered organization we offer an excellent benefits package to include: Benefits Offered Medical Insurance Dental Insurance Vision Insurance Flexible Spending Account Employee Assistance Program Life and AD&D Insurance Voluntary Life Insurance Identity Theft Retirement Savings -403(b) 10-20 days per service year (based on length of service) Sick Leave 64 hours per year (unused rolls over each year into Long Term Sick Leave) Long Term Sick Leave 40 hours per year 10 Paid holidays per year 40 hours of Educational Leave per year for full time employees $700 per year for tuition reimbursement A. Position Summary Under the supervision of the Nurse Flow Manager within the Health Center, the Medical Assistant I functions at the entry level of a Medical Assistant in clinical and clerical support as part of a patient care team of providers and nurses who provide direct patient care at the health centers. By the end of the first 6 months, with training provided, the Medical Assistant I should have mastered essential duties defined below and be ready to advance to a Medical Assistant II. B. Essential Duties and Responsibilities As a member of a patient care team, the Medical Assistant assists in the preparation of the patient visit by: Administrative Uses the practice management program to register, schedule and verify appointments, as needed. Reviews the next day's schedule and prepares for patient visit. Verifies patient insurance. Explains fee schedules and collects any required co-payment. Receives and greets patients and visitors. Calls and assists patients into examination rooms. Collects any lab results, outside records and needed paperwork for the visit. Prints labels. Prepares encounter forms and charting notes. Schedules referral appointments. Demonstrates effective communication and written skills. Mails out results. Clinical Interviews patients and records information to document patient reason for visit and any health problems. Obtains patient's medical history differentiating between subjective and objective information. Obtains patients vital signs and report abnormal readings to the provider. Follow universal precautions in accordance with FCCH policies and procedures. Completely fills out lab requisitions and labels all specimens for in-house and “send out” labs. Maintain confidentiality of patient information in accordance with HIPAA. Assists provider with exams and procedures. Perform visual exams using eye chart. Perform EKG's. Prepare exam rooms for any expected procedures. Clean and sanitize exam rooms after each visit and as needed. Clean, wrap, and label instruments for autoclave. Maintain exam rooms with medical forms and supplies. May serve as an interpreter as appropriate. Explain discharge plans to patient. Administration of medication through inhalation, ears, eyes, orally and by injection after required trainings have been completed and having been observed and signed off by a provider or licensed health professional. Performs subcutaneous and intramuscular immunizations after completion of an immunization/injection class and been observed and signed off by a provider or licensed health professional. Performs in-house test such as strep, BGL, hematocrit (HCT), chemstrip UA, HCG, hemoglobin A1C's and urine drug screens. Other duties as assigned. Requirements C. MINIMUM EDUCATION AND EXPERIENCE High School graduate or GED certificate and Graduation from a technical school as a Medical Assistant or equivalent. Bi-lingual (English/Spanish) is preferred. D. LICENSES/CERTIFICATIONS REQUIRED CPR Certification must be obtained within first 6 months of hire and maintained. E. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED Knowledge of: Patient interviewing techniques Basic medical terminology Vital signs/ abnormal values Patient charting Exam room maintenance Provider orders Instillation of drops and ointments in the eye or ear. Oral medications Communication skills Basic lab EKG OSHA guidelines, blood borne pathogens and universal precautions. Various positions and methods used for different exams Eye exams Introduction to autoclave Basic Insurance, coding and Billing terminology Various instrument parts (i.e., handles, locks, teeth, serrations) and classifications Instruments used for various types of examinations The procedures for the care and sterilization of non-disposable instruments and the care and the disposal procedures for disposable instruments Procedures for performing subcutaneous, intradermal, and intramuscular injections Procedure for obtaining a drug from a vial or ampoules Needle sizes and syringe type necessary for injection type Categories, forms, and uses of drugs Procedures for obtaining sterile, clean catch, timed, and drug screening specimens Procedures for performing urinalysis, including physical characteristics, chemical (dipstick), and microscope preparation ECG procedure for patient preparation, lead placement and obtaining a 12-lead electrocardiogram TJC and related accreditation and certification Knowledge and familiarity with compliance program. Cooperate fully and comply with laws and regulations. Ability to: Obtain a blood pressure and knowledge of cuff sizes and recognition of normal and abnormal readings. Take a pulse; recognize normal and abnormal readings, and knowledge of various locations that can be used. Obtain a respiratory rate and the knowledge of normal and abnormal readings. Obtain height and weight information to include pediatric/adult. Obtain temperatures via oral, rectal and axillary methods. Obtain throat culture swab. Communicate effectively with patients and their families to make their visit a pleasant experience. Use a multi-line telephone system. Use a computer to enter and access patient data to complete a discharge plan. Work on multiple tasks within established deadlines. Ability to work under the direction of a provider and follow instructions for work completion. Take the initiative to resolve patient concerns and problems. Work well with diverse groups of people. Work well as a team member. Maintain confidentiality of records and information. Follow routine verbal or written instructions. F. Age of Patients Served Geriatric, Adult, Adolescent, Pediatric and Newborn G. Working Conditions A person in this position has sufficient time to complete most tasks although under pressure depending on patient and organization demands. There are frequent opportunities to relax from any physical exertion or to change position in work activities. Physical Effort and Dexterity: Good dexterity to operate personal computer, and basic medical and laboratory equipment. Occasional lifting and carrying related to clinic duties. Machines, Tools, Equipment required to be operated: Capable of using medical equipment, office machines and personal computers for word processing, data entry and retrieval. Visual Acuity, Hearing, and Speaking: Must be able to read computer monitor output and results of basic medical tests accurately. Must be able to communicate clearly and accurately for work and safety compliance. Environment/Working Conditions: Work is mostly inside a clinic in a controlled environment. Normal clinic and safety precautions and practices are required. Position may require travel throughout the Albuquerque metropolitan area. Work regularly scheduled Monday-Friday, although weekends may be required to meet deadlines.

Requirements Certified or Registered Medical Assistant or Equivalent Training from Accredited Medical Assisting Training Phlebotomy Certification - preferred CPR/BLS Certification Comfortable working in a fast-paced environment Minimum One (1) year of experience - preferred Passionate, friendly, and caring individual Utilize universal precautions for patient care Experience working with military - preferred Experience working with mobile medical services - preferred Proficient with computer programs Must have weekend availability With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated, and strive to do the right thing for our partners and their members every time. Because of this commitment, we've set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team, and become a part of a bridge for better health. ________________________________________ If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process. DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.

20 years ago we set the standard for medical scribes. Today we're redefining it. ScribeAmerica is a growing organization with real opportunities to advance your career in the healthcare field. Join physicians and providers on the front lines and gain valuable experience as a medical scribe. We're proud to be acknowledged as a "Best Places to Work '' by Forbes magazine and to have won an Early Talent Award for the past two years from Handshake as one of the Top Employers of Gen Z. What you need to excel as a medical scribe * No previous experience needed * Commit to ScribeAmerica for up to 6+ months * Be flexible enough to work 2 shifts per week * Ability to type over 40 WPM Shift Times * Monday - Friday * 8am- 5pm * 8pm- 3:30am * 10pm- 5:30am Our ideal candidate will be flexible enough to work a minimum of two of the 8+ hour shifts per week highlighted above. However, we welcome applicants with different availability as we strive to accommodate a diverse range of schedules. If your availability doesn't align exactly with these hours, please don't hesitate to apply as schedule times can/do change! Medical Scribe Job Description * Accompany providers during patient visits to assist in documenting the provider assessment and exam * Gain substantial knowledge in how to appropriately document patient history, physical exams, assessments, diagnostic results, medical procedures, treatment plans, medical opinions of consultants, diagnoses, medication/prescription information, and follow-up instructions * Navigate the facility computer system and electronic medical record * Monitor pending labs and radiology orders for results to help guide patient care * Review past history and test results on patients which are critical in driving medical decisions by your provider * Adhere to medical facility's compliance requirements and ScribeAmerica's company policies and procedures Joining ScribeAmerica team includes these benefits * Over 3000 work locations across the US and Canada * On the job training including Scribe University and Clinical Training * We are partnered with hospitals and ambulatory sites across the country, and staff over 50 specialties * Opportunities to travel, work in person, by video, or in our digital solutions space * Flexible scheduling-full-time and part-time positions * Networking opportunities within the healthcare industry * Employee Discounts including Apple, Rental Cars, AT&T, AAA and more * Kaplan Discount * Referral Program earning $200 or more * Comprehensive Health Insurance, and 401k for Full-Time Employees * A focus on Diversity, Equity and Inclusion * A fun and impactful team culture * Connections with universities, career advisors, and professional schools Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Generally required to stand, walk, sit, use hands, handle documents, bend and stoop as needed, and reach with hands and arms. * Regularly required to use a keyboard and computer. * Ability to sit or stand in front of a computer for several hours a day. Company Profile ScribeAmerica was established in 2003, while the concept of medical scribe utilization in the industry has been anecdotally reported since the 1970's, ScribeAmerica transformed this cottage operation into a national industry. Today we are the nation's most frequently used medical scribe company with more than 25,000 employees in 50 states providing professional services for over 3,500 clients. We invest heavily in the professional development of our scribes by providing them with unique resources such as the industry's only academic textbook, paid attendance to our national scribe leadership conference, online education, networking opportunities through social media, and development of the ScribeAmerica Mobile Scribe App. We are ranked on the Inc. 5000 list ten years in a row for fastest growing private companies. In addition Modern Healthcare named us one of the Hottest Healthcare Companies in 2013. In turn, we've been rewarded through successful development of the nation's first "career scribes", that is, individuals with advanced degrees who have chosen to make a career with ScribeAmerica. Our clients have benefitted too, having received the prestigious Press Ganey Summit and Stuart Fleming Patient Safety awards. ScribeAmerica provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. In addition to federal law requirements, ScribeAmerica complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ScribeAmerica expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. Improper interference with the ability of ScribeAmerica's employees to perform their job duties may result in discipline up to and including discharge. * Wages may vary depending on experience, location and state*

What We're Looking For: A purpose-driven individual with a passion for helping others. Our Medical Assistants are at the heart of patient care, so we're looking for someone with a blend of clinical expertise, compassion, and a strong work ethic. The days can be fast-paced and equally rewarding. If you thrive in a dynamic environment, love supporting patients, and want to be part of expanding access to care-we can't wait to hear from you! Please check out our video to learn more about the amazing work our Medical Assistants do for our patients! What You'll Do Provide the best patient experience - from warmly welcoming patients and prepping them for their visit to thoughtfully answering their care-related questions. Act as the right hand to the provider, supporting hands-on patient care by assisting during procedures, capturing detailed visit notes, fulfilling prescription orders, and anything else needed to ensure the appointment is as smooth and complete as possible. Keep the clinic running smoothly by staying on top of supplies, maintaining equipment, understanding the flow of exam rooms, and finding fun, creative ways to work smarter and more efficiently. Be a reliable teammate by jumping in to help, keeping things organized, and contributing to a positive, supportive environment. And there's so much more! What We Value Fun - We create an engaging and positive environment for patients and staff. Common Sense - We take a practical, thoughtful approach to patient care and clinic operations. Integrity - We uphold the highest standards of professionalism, ethics, and trust. Excellence - We are committed to delivering top-tier patient care and service. Determination - We tackle challenges with solutions and strive for continuous improvement. Teamwork - We support one another to provide the best outcomes for our patients. What We Offer Our team members are the key to our success and we're proud to offer eligible teammates great benefits (many at no cost!), perks like free skin care, generous time off, growth opportunities, and the chance to be part of a purpose-driven organization taking patient care to the next level. Join our team and be a part of a dermatology practice that values exceptional patient care and a positive workplace culture! Qualifications/Experience High school diploma or general education degree (GED). Successful completion of a state-approved Medical Assistant program. Employer may consider applicants based on extensive experience (unless required by state law). Work Environment and Physical Requirements: Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.

Job Description About Allevio At Allevio, we're on a mission to empower healthcare practice owners by removing the operational and administrative roadblocks that can get in the way of exceptional patient care. We specialize in streamlining core functions-like billing, compliance, patient management, and talent recruitment so providers can stay focused on what matters most: their patients. We know running a medical practice comes with unique challenges, and that's why we offer tailored solutions that drive efficiency, support growth, and ensure regulatory compliance. At Allevio, you'll join a team that's passionate about helping clinics thrive-today and for the long haul. Position Overview We are seeking a dedicated Medical Assistant to join our healthcare team. The Medical Assistant will be responsible for assisting healthcare providers in delivering patient care, preparing patients for examinations, and performing various medical tasks. Key Responsibilities Prepare examination rooms and ensure cleanliness Assist healthcare providers during patient examinations Manage patient medical records and information Provide patient education and instructions Arrange radiology and laboratory services Requirements & Qualifications: High School diploma or equivalent Completion of Medical Assistant program preferred Non-Certified Radiological Technician license preferred Strong communication and interpersonal skills Excellent organizational skills Ability to multitask and work efficiently in a fast-paced environment Knowledge of medical terminology Proficiency in computer skills Ability to maintain patient confidentiality Bilingual preferred but not required What You'll Bring Strong collaboration skills with the ability to work effectively across teams and functions Proven initiative and a proactive mindset- you're someone who takes ownership, problem solves, works with a sense of urgency and drives projects forward Adaptability in fast-paced, evolving environments; comfortable navigating ambiguity and change Alignment with our core values which are; Care, Accountability, Respect, Integrity, Nurturing & Grit. A positive attitude and team-first mentality that contributes to a supportive and inclusive workplace culture Benefits & Perks? Medical, dental, and vision insurance 401(k) with company match Paid time off (PTO) and company holiday's Why Allevio? This is an exciting opportunity to join a company in rapid growth mode and make a meaningful impact on how data drives decisions across healthcare operations. You will have exposure to executive leadership, cross-functional initiatives, and real-world applications of healthcare analytics. This role requires strong technical skills, clear communication, and the ability to distill complex data into digestible reports and dashboards. The ideal candidate is intellectually curious, comfortable working across multiple datasets (including EHRs), and motivated by the opportunity to support fast-paced healthcare operations.

Must be able to pass background check and drug test.Must possess a current driver's license. Perform administrative and clinical duties under the direction of a physician or other provider/clinical personnel. Administrative duties may include scheduling appointments, maintaining electronic medical records, billing, and coding information for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician. ESSENTIAL FUNCTIONS Prepare treatment rooms for patient examinations, keeping rooms neat and clean; discarding waste, needles and other biohazard waste according to established protocols, Greet and log in patients arriving at office or clinic. Interview patients to obtain medical information; measure, take and record and enter vital signs, weight, and height, medical history, lab or test results in electronic medical records. Assess physical conditions of patients to aid in diagnosis or treatment Show patients to examination rooms and prepare them for the physician. Assist physicians in the examination and treatment of patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures. Perform routine laboratory tests and sample analyses. Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing. May operate equipment to administer routine diagnostic tests. Change dressings on wounds; apply bandages, dressings, or splints. Prepare and administer immunizations or medications as directed by a physician. Explain treatment procedures, medications, diets, or physicians' instructions to patients. Obtain authorization for drug refills and provide prescription information to pharmacies. Assist with referral process; contact medical facilities or departments to schedule patients for additional tests, x-rays/MRIs or other diagnostic services and/or admission. Clean and sterilize instruments and dispose of contaminated supplies. Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Schedule appointments for patients. Conduct inventory and order medical, lab, office supplies or equipment. Maintain and follow established infection control procedures. Obtain prior-authorizations from insurers for referrals. Participate in the development of nursing protocols, accreditation, quality and other programs identified to improve patient care. MINIMUM QUALIFICATIONS 1. One (1) year of experience in patient care or home care. 2. High School Diploma or GED. 3. Certificate of Completion in Medical Assistant Program preferred. 4. Current certification as a Medical Assistant. 5. Current CPR certification. KNOWLEDGE, SKILLS AND ABILITIES To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. These requirements are representative, but not all-inclusive, of the knowledge, skill, and ability required for this position. 1. Knowledge and skills sufficient to perform a range of nursing care as a medical/nursing assistant and sufficient experience to serve as a responsible member of the clinical team. 2. Knowledge and skill sufficient to perform procedures, use equipment and supplies for the purpose of providing patient care to assigned patients. 3. Knowledge of terminology and skills sufficient to report the patient's physical and emotional reactions for the purpose of effective communication with nursing and medical personnel and for recording and reporting pertinent information for inclusion in patient care plans. 4. Knowledge of the unique needs, clinical skills and client care standards appropriate to the age ranges served: child and adolescents. 5. Knowledge of human body structure, function, illnesses and diseases and skill sufficient to communicate with patients, nursing/medical staff and family members. 6. Knowledge of the electronic data entry systems and computer operations. 7. Knowledge of and understanding of HIPAA and the Privacy Act. 8. Ability to function independently at times and the ability to be self- directed. 9. Excellent interpersonal, verbal and written communication skills. 10. Knowledge of Microsoft Office Suite; Windows Explorer (electronic file-handling), Microsoft Word; Microsoft Excel; internet software; and electronic database health records systems. 11. Basic operation of a workstation (turning on/off, knowledge of basic functions and components). Use/storage/maintenance of multiple usernames and passwords. 12. Computer-related problem-solving skills through the use of available trainings and help desk. 13. Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

What We're Looking For: A purpose-driven individual with a passion for helping others. Our Medical Assistants are at the heart of patient care, so we're looking for someone with a blend of clinical expertise, compassion, and a strong work ethic. The days can be fast-paced and equally rewarding. If you thrive in a dynamic environment, love supporting patients, and want to be part of expanding access to care-we can't wait to hear from you! Please check out our video to learn more about the amazing work our Medical Assistants do for our patients! What You'll Do Provide the best patient experience - from warmly welcoming patients and prepping them for their visit to thoughtfully answering their care-related questions. Act as the right hand to the provider, supporting hands-on patient care by assisting during procedures, capturing detailed visit notes, fulfilling prescription orders, and anything else needed to ensure the appointment is as smooth and complete as possible. Keep the clinic running smoothly by staying on top of supplies, maintaining equipment, understanding the flow of exam rooms, and finding fun, creative ways to work smarter and more efficiently. Be a reliable teammate by jumping in to help, keeping things organized, and contributing to a positive, supportive environment. And there's so much more! What We Value Fun - We create an engaging and positive environment for patients and staff. Common Sense - We take a practical, thoughtful approach to patient care and clinic operations. Integrity - We uphold the highest standards of professionalism, ethics, and trust. Excellence - We are committed to delivering top-tier patient care and service. Determination - We tackle challenges with solutions and strive for continuous improvement. Teamwork - We support one another to provide the best outcomes for our patients. What We Offer Our team members are the key to our success and we're proud to offer eligible teammates great benefits (many at no cost!), perks like free skin care, generous time off, growth opportunities, and the chance to be part of a purpose-driven organization taking patient care to the next level. Join our team and be a part of a dermatology practice that values exceptional patient care and a positive workplace culture! Qualifications/Experience High school diploma or general education degree (GED). Successful completion of a state-approved Medical Assistant program. Employer may consider applicants based on extensive experience (unless required by state law). Work Environment and Physical Requirements: Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.

About Allevio At Allevio, we re on a mission to empower healthcare practice owners by removing the operational and administrative roadblocks that can get in the way of exceptional patient care. We specialize in streamlining core functions like billing, compliance, patient management, and talent recruitment so providers can stay focused on what matters most: their patients. We know running a medical practice comes with unique challenges, and that s why we offer tailored solutions that drive efficiency, support growth, and ensure regulatory compliance. At Allevio, you ll join a team that s passionate about helping clinics thrive today and for the long haul. Position Overview We are seeking a dedicated Medical Assistant to join our healthcare team. The Medical Assistant will be responsible for assisting healthcare providers in delivering patient care, preparing patients for examinations, and performing various medical tasks. Key Responsibilities Prepare examination rooms and ensure cleanliness Assist healthcare providers during patient examinations Manage patient medical records and information Provide patient education and instructions Arrange radiology and laboratory services Requirements & Qualifications: High School diploma or equivalent Completion of Medical Assistant program preferred Non-Certified Radiological Technician license preferred Strong communication and interpersonal skills Excellent organizational skills Ability to multitask and work efficiently in a fast-paced environment Knowledge of medical terminology Proficiency in computer skills Ability to maintain patient confidentiality Bilingual preferred but not required What You ll Bring Strong collaboration skills with the ability to work effectively across teams and functions Proven initiative and a proactive mindset you're someone who takes ownership, problem solves, works with a sense of urgency and drives projects forward Adaptability in fast-paced, evolving environments; comfortable navigating ambiguity and change Alignment with our core values which are; Care, Accountability, Respect, Integrity, Nurturing & Grit. A positive attitude and team-first mentality that contributes to a supportive and inclusive workplace culture Benefits & Perks? Medical, dental, and vision insurance 401(k) with company match Paid time off (PTO) and company holiday s Why Allevio? This is an exciting opportunity to join a company in rapid growth mode and make a meaningful impact on how data drives decisions across healthcare operations. You will have exposure to executive leadership, cross-functional initiatives, and real-world applications of healthcare analytics. This role requires strong technical skills, clear communication, and the ability to distill complex data into digestible reports and dashboards. The ideal candidate is intellectually curious, comfortable working across multiple datasets (including EHRs), and motivated by the opportunity to support fast-paced healthcare operations.

Job Title: Medical Assistant I C04N Non-Exempt Department: Health Center Operations Category (330): Other Medical Personnel (L12) Category (RPHCA): Other Clinical Staff Union Exempt: No The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. A. Position Summary Under the supervision of the Nurse Flow Manager within the Health Center, the Medical Assistant I functions at the entry level of a Medical Assistant in clinical and clerical support as part of a patient care team of providers and nurses who provide direct patient care at the health centers. By the end of the first 6 months, with training provided, the Medical Assistant I should have mastered essential duties defined below and be ready to advance to a Medical Assistant II. B. Essential Duties and Responsibilities As a member of a patient care team, the Medical Assistant assists in the preparation of the patient visit by: Administrative Uses the practice management program to register, schedule and verify appointments, as needed. Reviews the next day's schedule and prepares for patient visit. Verifies patient insurance. Explains fee schedules and collects any required co-payment. Receives and greets patients and visitors. Calls and assists patients into examination rooms. Collects any lab results, outside records and needed paperwork for the visit. Prints labels. Prepares encounter forms and charting notes. Schedules referral appointments. Demonstrates effective communication and written skills. Mails out results. Clinical Interviews patients and records information to document patient reason for visit and any health problems. Obtains patient's medical history differentiating between subjective and objective information. Obtains patients vital signs and report abnormal readings to the provider. Follow universal precautions in accordance with FCCH policies and procedures. Completely fills out lab requisitions and labels all specimens for in-house and “send out” labs. Maintain confidentiality of patient information in accordance with HIPAA. Assists provider with exams and procedures. Perform visual exams using eye chart. Perform EKG's. Prepare exam rooms for any expected procedures. Clean and sanitize exam rooms after each visit and as needed. Clean, wrap, and label instruments for autoclave. Maintain exam rooms with medical forms and supplies. May serve as an interpreter as appropriate. Explain discharge plans to patient. Administration of medication through inhalation, ears, eyes, orally and by injection after required trainings have been completed and having been observed and signed off by a provider or licensed health professional. Performs subcutaneous and intramuscular immunizations after completion of an immunization/injection class and been observed and signed off by a provider or licensed health professional. Performs in-house test such as strep, BGL, hematocrit (HCT), chemstrip UA, HCG, hemoglobin A1C's and urine drug screens. Other duties as assigned. Requirements C. MINIMUM EDUCATION AND EXPERIENCE High School graduate or GED certificate and Graduation from a technical school as a Medical Assistant or equivalent. Bi-lingual (English/Spanish) is preferred. D. LICENSES/CERTIFICATIONS REQUIRED CPR Certification must be obtained within first 6 months of hire and maintained. E. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED Knowledge of: Patient interviewing techniques Basic medical terminology Vital signs/ abnormal values Patient charting Exam room maintenance Provider orders Instillation of drops and ointments in the eye or ear. Oral medications Communication skills Basic lab EKG OSHA guidelines, blood borne pathogens and universal precautions. Various positions and methods used for different exams Eye exams Introduction to autoclave Basic Insurance, coding and Billing terminology Various instrument parts (i.e., handles, locks, teeth, serrations) and classifications Instruments used for various types of examinations The procedures for the care and sterilization of non-disposable instruments and the care and the disposal procedures for disposable instruments Procedures for performing subcutaneous, intradermal, and intramuscular injections Procedure for obtaining a drug from a vial or ampoules Needle sizes and syringe type necessary for injection type Categories, forms, and uses of drugs Procedures for obtaining sterile, clean catch, timed, and drug screening specimens Procedures for performing urinalysis, including physical characteristics, chemical (dipstick), and microscope preparation ECG procedure for patient preparation, lead placement and obtaining a 12-lead electrocardiogram TJC and related accreditation and certification Knowledge and familiarity with compliance program. Cooperate fully and comply with laws and regulations. Ability to: Obtain a blood pressure and knowledge of cuff sizes and recognition of normal and abnormal readings. Take a pulse; recognize normal and abnormal readings, and knowledge of various locations that can be used. Obtain a respiratory rate and the knowledge of normal and abnormal readings. Obtain height and weight information to include pediatric/adult. Obtain temperatures via oral, rectal and axillary methods. Obtain throat culture swab. Communicate effectively with patients and their families to make their visit a pleasant experience. Use a multi-line telephone system. Use a computer to enter and access patient data to complete a discharge plan. Work on multiple tasks within established deadlines. Ability to work under the direction of a provider and follow instructions for work completion. Take the initiative to resolve patient concerns and problems. Work well with diverse groups of people. Work well as a team member. Maintain confidentiality of records and information. Follow routine verbal or written instructions. F. Age of Patients Served Geriatric, Adult, Adolescent, Pediatric and Newborn G. Working Conditions A person in this position has sufficient time to complete most tasks although under pressure depending on patient and organization demands. There are frequent opportunities to relax from any physical exertion or to change position in work activities. Physical Effort and Dexterity: Good dexterity to operate personal computer, and basic medical and laboratory equipment. Occasional lifting and carrying related to clinic duties. Machines, Tools, Equipment required to be operated: Capable of using medical equipment, office machines and personal computers for word processing, data entry and retrieval. Visual Acuity, Hearing, and Speaking: Must be able to read computer monitor output and results of basic medical tests accurately. Must be able to communicate clearly and accurately for work and safety compliance. Environment/Working Conditions: Work is mostly inside a clinic in a controlled environment. Normal clinic and safety precautions and practices are required. Position may require travel throughout the Albuquerque metropolitan area. Work regularly scheduled Monday-Friday, although weekends may be required to meet deadlines.