How to hire a medical billing, receptionist

How to hire a medical billing, receptionist, step by step

Here's a step-by-step medical billing, receptionist hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a medical billing, receptionist job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new medical billing, receptionist
• Step 8: Go through the hiring process checklist

What does a medical billing, receptionist do?

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1. Identify your hiring needs

   Before you start hiring a medical billing, receptionist, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a medical billing, receptionist to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a medical billing, receptionist that fits the bill.

   The following list breaks down different types of medical billings, receptionist and their corresponding salaries.

   Type of Medical Billing, Receptionist	Description	Hourly rate
   Medical Billing, Receptionist	Financial clerks do administrative work for many types of organizations. They keep records, help customers, and carry out financial transactions.	$13-19
   Insurance Coordinator	An insurance coordinator is responsible for evaluating and validating insurance information to verify claims and process the necessary claims resolutions for parties. Insurance coordinators submit claims statements timely to the insurance officers for review, coordinate with the clients for inquiries and updates, and reach out to medical institutions for accurate filing of payments... Show more	$12-19
   Biller	Billers are medical professionals who are responsible for translating health care services into medical claims to be submitted to insurance companies. These billers are required to obtain patient medical records and interpret them to determine the billable units and services... Show more	$13-23

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Patients
   • Medical Billing
   • Data Entry
   • Customer Service
   • CPT
   • Medicaid
   • Medical Claims
   • Patient Accounts
   • EOB
   • Appeals
   • Medical Terminology
   • ICD-9
   • ICD-10
   • Insurance Verification

   Check all skills

   Responsibilities:

   • Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
   • Revise CPT codes and ICD-10 codes before submitting to insurance for chiropractic services and durable medical equipment.
   • Review and research ICD-9 and CPT codes that are denied by payers, and contact physician offices to assist with correction.
   • Submit secondary insurance claims with primary insurance EOB.
   • Facilitate medical billing and coding by interfacing with insurance companies and patients to ensure proper billing procedures.
   • Discuss physicians' choice of E/M level when in question.

   More medical billing, receptionist duties

3. Make a budget

   Including a salary range in your medical billing, receptionist job description is one of the best ways to attract top talent. A medical billing, receptionist can vary based on:

   • Location. For example, medical billings, receptionist' average salary in new mexico is 45% less than in district of columbia.
   • Seniority. Entry-level medical billings, receptionist 32% less than senior-level medical billings, receptionist.
   • Certifications. A medical billing, receptionist with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a medical billing, receptionist's salary.

   Average medical billing, receptionist salary

   $16.65hourly

   $34,622 yearly

   ---

   Entry-level medical billing, receptionist salary

   $28,000 yearly salary

   Updated January 21, 2026

   Average medical billing, receptionist salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Massachusetts	$42,008	$20
   2	Connecticut	$38,473	$19
   3	California	$38,253	$18
   4	New York	$37,328	$18
   5	Colorado	$36,239	$17
   6	Minnesota	$36,121	$17
   7	Maryland	$35,406	$17
   8	Michigan	$34,443	$17
   9	Illinois	$34,221	$16
   10	Georgia	$33,904	$16
   11	Arizona	$33,872	$16
   12	Nebraska	$33,805	$16
   13	Texas	$33,304	$16
   14	Pennsylvania	$32,991	$16
   15	Florida	$32,296	$16
   16	North Carolina	$31,850	$15
   17	Ohio	$31,811	$15
   18	South Carolina	$31,061	$15

   Average medical billing, receptionist salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	University of California-Berkeley	$43,264	$20.80
   2	Premier Medical Group	$40,560	$19.50	14
   3	Guidehouse	$39,215	$18.85	107
   4	Lincoln Holdings LLC	$38,681	$18.60
   5	JWCH Institute	$37,210	$17.89	10
   6	Grand Prairie Svcs	$37,136	$17.85
   7	Favorite Healthcare Staffing	$37,022	$17.80
   8	Raleigh Orthopaedic	$36,505	$17.55	7
   9	ICONMA	$36,224	$17.42	2
   10	Aeroflow Healthcare	$36,119	$17.36
   11	Albany Medical Center	$36,058	$17.34	5
   12	Symbria	$35,974	$17.30
   13	Access Physical Therapy & Wellness	$35,832	$17.23
   14	National Vision Administrators	$35,777	$17.20	106
   15	Ascension Michigan	$35,247	$16.95	29
   16	Oxford	$34,992	$16.82
   17	Aledade	$34,874	$16.77
   18	Mission Regional Medical Center	$34,773	$16.72	74
   19	Hospital for Special Surgery	$34,766	$16.71	22
   20	Mental Health Systems	$34,703	$16.68

4. Writing a medical billing, receptionist job description

   A job description for a medical billing, receptionist role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a medical billing, receptionist job description:

   Medical billing, receptionist job description example

   The Independent Physician Association of Nassau/Suffolk Counties, Inc., "IPANS", was founded in 2011 when the need to support and preserve the independent physician was identified.
   
   IPANS is one of the fastest growing and largest multi-specialty Independent Physician Associations in the country and has a physician membership base of over 2,500 independent physicians. IPANS is a non-exclusive, not-for-profit physician-led IPA focused on helping independent physicians remain independent, while staying on the frontline of healthcare.
   
   IPANS is managed by Practice Management of America, Inc. ("PMA") a managed service organization, ("MSO"), that specializes in payor negotiation and collaboration, full management of physician practices, billing and collections, clinical care management, group malpractice savings, human resources, payroll, group purchasing benefits and much more.
   
   With nearly 50% of doctors becoming employed by hospitals and larger healthcare organizations because of budgetary concerns, IPANS offers you an alternative solution. The services we provide to our physicians relieve them of their administrative functions which allows them to focus on the most important aspect of healthcare, the care of their patients. Our goal is to improve the quality of healthcare to ensure patients receive the Right Care, at the Right Place, at the Right Time
   
   Busy Medical Billing Company with locations in Commack, NY is interviewing for an experienced and professional Medical Biller looking to excel in their position and further their career. We are looking for hard-working, reliable individuals who take the initiative and take pride in their work. This is a team environment with both onsite and remote positions available.
   Benefits and Compensation Medical, dental, vision, life insurance PTO Quarterly bonuses based on merit 8 hour shift Monday through Friday Remote positions available for the right candidate, position will transition to onsite in Commack, NY Hourly rate: $22.00 to $24.00/ hour
   Candidates will be responsible for the following: THIS POSITION IS ON -SITE
   DUTIES & DESCRIPTION Medical Biller will be scrubbing progress notes and submitting claims electronically to the clearinghouse, printing paper claims when applicable Medical Biller must have a strong knowledge of CPT and ICD-10 guidelines with both commercial and government carriers Medical Biller will verify all Quality Measures are being met during the encounter and billed accordingly on the claim for annual MIPS reporting Review patient accounts for accuracy Posting of all EOBs Medical Biller will have the ability to pull EOBs from multiple websites Medical Biller will be aggressive in follow-up with carriers in the appeals process, working all denials, maximizing payments Medical Biller must have a strong ability to maintain productivity daily, meet deadlines and goals, and maintenance of company established trackers Proactively identify Smart Edits, correct and resubmit where applicable Medical Biller will actively participate during weekly meetings, communicating trends and updates to all carrier regulations to the team Medical Biller will alert management of inconsistencies with carrier payments based on established fee schedules Medical Biller will be responsible for patient balance AR, contacting patients for collection QUALIFICATIONS High School Diploma Medical Billing: 2 years (preferred) Strong computer skills with knowledge of EMR systems, eClinicalWorks and Kareo preferred Certified Professional Biller, CPB (preferred) Exceptional communication and organizational skills Must have working knowledge of CPT, ICD-10, Quality Measures, and HCC coding Ability to multi-task Proficient Analytical skills Must be able to work both independently and as a team in a fast paced, high volume environment
   
   
   
   PI

   Copy this example

   

5. Post your job

   To find the right medical billing, receptionist for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with medical billings, receptionist they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit medical billings, receptionist who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your medical billing, receptionist job on Zippia to find and attract quality medical billing, receptionist candidates.
   • Use niche websites such as efinancialcareers, financialjobsweb.com, careerbank, financial job bank.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit medical billings, receptionist, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new medical billing, receptionist

   Once you've found the medical billing, receptionist candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new medical billing, receptionist first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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