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Medical care administrator skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Teresa C. Smith MBA, PHR,

Karla Sluis

Below we've compiled a list of the most critical medical care administrator skills. We ranked the top skills for medical care administrators based on the percentage of resumes they appeared on. For example, 21.4% of medical care administrator resumes contained patients as a skill. Continue reading to find out what skills a medical care administrator needs to be successful in the workplace.

15 medical care administrator skills for your resume and career

1. Patients

Here's how medical care administrators use patients:

Maintained and Administered Patients Daily Medications.
Ensured care was provided to the ultimate satisfaction of patients and their families while ensuring clinical appropriateness and quality of care.

2. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how medical care administrators use patient care:

Position was eliminated as two patient care administrator positions were no longer required with company reorganization in the Bay area.
Facilitate new company system implementations at each office/facility related to clinical practice (patient care previsions) and/or ops.

3. Home Health

Here's how medical care administrators use home health:

Interacted with physicians, Home Health agencies, rehabilitation facilities, resident's families, pharmacies, and state/county regulators.
Realigned the home health / staffing department to enhance efficiency, and conducted monthly staff meetings.

4. Financial Management

Here's how medical care administrators use financial management:

Develop and implement financial management.
Utilized Point Click Care for clinical and financial management.

5. Regulatory Compliance

Here's how medical care administrators use regulatory compliance:

Directed successful company operations, encompassing policy enforcement, federal regulatory compliance, staff coordination, and participated in special projects.
Created an internal webpage for the Regulatory Compliance Department.

6. Quality Care

Here's how medical care administrators use quality care:

Provide quality care of elderly individuals while strictly adhering to state personal-care home regulations.
Coordinated discharge resources with external agencies ensuring continuity of quality care.

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7. Term Care

Here's how medical care administrators use term care:

Complete various forms such as critical incidents reports and applications for clients Long Term Care or Waiver Services.
Developed program policy initiatives in the area of Long Term Care.

8. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how medical care administrators use payroll:

Supervised 20 staff members, developed work schedules, and processed payroll information.
Supervised various functions including human resources, food service, and payroll.

9. Vital Signs

Vital signs are a set of values indicating different body systems' performance. They are measurements of the body's most basic functions. The four major vital signs used in medicine to assess a patient are body temperature, pulse rate, respiration rate, and blood pressure.

Here's how medical care administrators use vital signs:

Monitored vital signs and conducted emergency procedures as nurses were not covered by insurance outside of Loyola Hospital.
Assessed and documented vital signs appropriately, reporting any changes or abnormalities to the nurse.

10. Customer Satisfaction

Here's how medical care administrators use customer satisfaction:

Maintain a relationship with residents and families to ensure increased customer satisfaction.
Developed and implemented operations and procedures for personal assistant and caregiving Increased customer satisfaction by meeting the needs of a multicultural/multigenerational clientele

11. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how medical care administrators use cpr:

Administered CPR saving 10+ lives.
Managed the staff, i.e., organized their files, ensured they were current with First Aid, CPR.

12. EMR

Here's how medical care administrators use emr:

Led a team in developing and implementing a new EMR system for patient registration.
Skilled nursing visits, Mediture EMR, case management.

13. Patient Satisfaction

Here's how medical care administrators use patient satisfaction:

Lead customer service initiative to drive improvement of patient satisfaction across the organization.
Increased patient satisfaction and community satisfaction in the Clinics from 57% to 95% in a 3 year period.

14. LTC

Here's how medical care administrators use ltc:

recruited me back into the LTC field and offered me an opportunity to turn around one of their homes in Tulsa.
Screened prospective residents on both the acute, LTC and community setting.

15. Compassion

Here's how medical care administrators use compassion:

Promoted teamwork and accountability among employees, encouraging them to show dignity and compassion to all residents.
Received $30,000 funding to study Compassion Fatigue.

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What skills help Medical Care Administrators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on medical care administrator resumes?

Teresa C. Smith MBA, PHR

Executive Director of Human Resources, SIU School of Medicine

Skills that stand out to me on resumes are solution building, collaboration, and an eagerness to learn. Communication is such a critical component of effectiveness, especially now. Given the pandemic, we have all had to learn to continue to connect in the midst of turmoil and disruption.

What medical care administrator skills would you recommend for someone trying to advance their career?

Karla Sluis

Marketing Manager, AXIS Health System

Graduates in all health fields should study the model of integrated healthcare and learn best practices for communicating and working with diverse providers outside their specific field. It would be helpful to study the approach to care for underserved populations, such as youth, seniors, LGBTQ, and migrant workers. An exploration of telehealth would be useful, including familiarity with various video chat platforms. Improving customer service skills is also helpful when Google Reviews can make or break a business reputation. Grads might also learn another language to better serve patients in their region. The app Duolingo is my personal favorite, and it's fun!

What type of skills will young medical care administrators need?

Jacqueline Strenio Ph.D.

Assistant Professor, Southern Oregon University

If the pandemic has taught us anything, it's the importance of data literacy and the social sciences. Employers will be looking for evidence of these skills on resumes and expect them of new hires.

Data literacy refers to interpreting data and understanding its limitations and the ability to communicate with data clearly. This doesn't just mean having the technical skills to manage and analyze data and convey insights from such analyses. Employers will be looking for workers who can describe the results and implications of those analyses, requiring strong written and oral communication skills.

The pandemic has also highlighted the importance of the social sciences. Although a vaccine didn't emerge from the social sciences, insights from such disciplines are critical in constructing vaccine rollouts and other socially-acceptable policies that account for human behavior. The social sciences, including economics, will also help rebuild our communities in more sustainable and inclusive ways in the post-pandemic world. Young graduates entering the workforce that understand human nature and can critically evaluate policies and procedures from a social scientific perspective will be invaluable to employers for their ability to think technically and creatively and account for social norms and human behavior. More generally, creative and innovative thinking and the ability to be flexible are imperative. These things are a core part of any liberal arts curriculum. Graduates should emphasize these liberal arts skills in addition to technical career training.

Do you want to know more?

List of medical care administrator skills to add to your resume

The most important skills for a medical care administrator resume and required skills for a medical care administrator to have include:

Patients
Patient Care
Home Health
Financial Management
Regulatory Compliance
Quality Care
Term Care
Payroll
Vital Signs
Customer Satisfaction
CPR
EMR
Patient Satisfaction
LTC
Compassion

Facility Operations
Medication Administration
Rehabilitation
Medicaid
Independent Living
Primary Care
Federal Regulations
State Regulations
Resident Care
Blood Pressure
Support Services
Care Program
IV
Oversight
Senior Care

HIPAA
DPW
CMS
Public Welfare
Allergies
Memory Care
Human Resources
Medical Appointments
EKG
Financial Reports
Disciplinary Actions
Dementia Care
Catheter
QA
Patient Census

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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