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Medical case manager resume examples from 2025

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Updated March 26, 2025
6 min read
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How to write a medical case manager resume

Craft a resume summary statement

Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:

Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.

Step 2: Next put your years of experience in medical case manager-related roles.

Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.

Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.

These four steps should give you a strong elevator pitch and land you some medical case manager interviews.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:

  1. Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
  2. Consider all the software and tools you use on a daily basis. When in doubt, list them!
  3. Make sure you use accurate and up to date terms for all the skills listed.
These five steps should give you a strong elevator pitch and land you some medical case manager interviews.

Here are example skills to include in your “Area of Expertise” on a medical case manager resume:

  • Patients
  • Rehabilitation
  • Care Coordination
  • Social Work
  • Home Health
  • Customer Service
  • Management Services
  • Community Resources
  • Mental Health
  • Discharge Planning
  • Behavioral Health
  • Patient Care
  • Medical Necessity
  • Medical Care
  • Utilization Review
  • Primary Care
  • Claims Adjusters
  • Medical Treatment
  • Medical Management
  • Durable Medical Equipment
  • Health Care Services
  • Medical Knowledge
  • Financial Assistance
  • Social Security
  • Medical Services
  • Insurance Carriers
  • Community Agencies
  • Management System
  • Substance Abuse Treatment
  • Social Services

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the medical case manager position. Here is how to most effectively structure your work experience:

  1. List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
  2. Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs.

How to write medical case manager experience bullet points

Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:

  • Use strong action verbs like Led, Built, or Optimized.
  • Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
  • Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

Here are examples from great medical case manager resumes:

Work history example #1

Oncology Registered Nurse (Part-Time)

Mount Sinai Health System

  • Recovered patients from general surgery, urology, OB, endoscopy and IR procedures.
  • Monitored stable and chronically ill patients using telemetry and mechanical ventilation methods.
  • Provided 1:4 Newborn Care, Postpartum, Breast and Bottle feeding classes in each room.
  • Implemented comprehensive care, including complex treatment of radiation/chemotherapy, vigilantly monitoring patients' reactions.
  • Monitored and assessed a wide variety of patients including telemetry patients, post surgical patients and orthopedic patients.

Work history example #2

Ambulatory Care Coordinator

Metropolitan Jewish Health System

  • Educated donors on post donation follow-up care instructions and maintain communications post-donation care.
  • Coordinated internal marketing and educational activities within the hospital and external marketing and educational activities with payers.
  • Transitioned Patients from Home Health to Hospice in a more timely manner.
  • placed at Aurora Sinai) Arranged complex home care and hospice services for inpatients discharged from 200 bed local hospital.
  • Participated in the planning of a new chapel for inpatient hospice facility.

Work history example #3

Registered Nurse

Bronx Lebanon Hospital Center

  • Performed basic physical assessments of newborns/infants as well as postpartum patients.
  • Assisted CPR code, facilitated code cart.
  • Experienced in monitoring ventilator dependent patient and intensive critical patient in a step-down ICU unit.
  • Contracted agency nurse with area hospitals on Telemetry, Medical Surgical nursing units, and Hospice of Cincinnati.
  • Collaborated with Principal Investigator and nursing staff to discuss patient/family issues and concerns.

Work history example #4

Nurse Case Manager

EmblemHealth

  • Performed comprehensive assessments to identify needs and concerns in collaboration with Department of Elderly Affairs Protective Services.
  • Worked with other state educators in creating power point and curriculums to provide education to employees throughout state facilities.
  • Reviewed clinical documentation for medical necessity,quality of care and utilization in accordance with InterQual criteria.
  • Directed operations of iCare, eICU & eHospital.
  • Advocated for individuals with medical and psychiatric concerns; assisted staff in navigating the medical system.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries for resumes:

Master's Degree in nursing

St. Louis, Saint Louis, MO

2013 - 2014

Master's Degree in nursing

Broward College, Fort Lauderdale, FL

2003 - 2004

Highlight your medical case manager certifications on your resume

Certifications can be a crucial part of your resume. Many jobs have required certifications.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

If you have any of these certifications, be sure to include them on your medical case manager resume:

  1. Certified Case Manager (ACM)
  2. Certified Nurse Assistant (CNA)
  3. Certified Application Security Engineer - Java (CASE)
  4. Medical Assistant
  5. Emergency Medical Technician (EMT)
  6. Certified Medical Interpreter - Spanish (CMI)
  7. Certification in Forensic Social Work (CFSW)
  8. Certified Manager Certification (CM)

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