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Become A Medical Center Representative

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Working As A Medical Center Representative

  • Establishing and Maintaining Interpersonal Relationships
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Persons Outside Organization
  • Make Decisions

  • $85,077

    Average Salary

What Does A Medical Center Representative Do

Wholesale and manufacturing sales representatives sell goods for wholesalers or manufacturers to businesses, government agencies, and other organizations. They contact customers, explain product features, answer any questions that their customers may have, and negotiate prices.

Duties

Wholesale and manufacturing sales representatives typically do the following:

  • Identify prospective customers by using business directories, following leads from existing clients, and attending trade shows and conferences
  • Contact new and existing customers to discuss their needs and explain how specific products and services can meet these needs
  • Help customers select products to meet customers' needs, product specifications, and regulations
  • Emphasize product features that will meet customers' needs and exhibit product capabilities and limitations
  • Answer customers' questions about prices, availability, and product uses
  • Negotiate prices and terms of sale and service agreements
  • Prepare sales contracts and submit orders for processing
  • Collaborate with colleagues to exchange information, such as selling strategies and marketing information
  • Follow up with customers to make sure they are satisfied with their purchases and to answer any questions or concerns

Wholesale and manufacturing sales representatives—sometimes called manufacturers’ representatives or manufacturers’ agents—generally work for manufacturers or wholesalers. Some work for a single organization, while others represent several companies and sell a range of products.

Rather than selling goods directly to consumers, wholesale and manufacturing sales representatives deal with businesses, government agencies, and other organizations. For more information about people who sell directly to consumers, see the profile on retail sales workers.

Some wholesale and manufacturing sales representatives deal with nonscientific products such as food, office supplies, and clothing. Other representatives specialize in technical and scientific products, ranging from agricultural and mechanical equipment to computer and pharmaceutical goods. For more information about people who specialize in sales of technical products and services, see the profile on sales engineers.

Wholesale and manufacturing sales representatives who lack expertise about a given product frequently team with a technical expert. In this arrangement, the technical expert—sometimes a sales engineer—attends the sales presentation to explain the product and answer questions or concerns. The sales representative makes the initial contact with customers, introduces the company's product, and obtains final agreement from the potential buyer.

By working with a technical expert, the representative is able to spend more time maintaining and soliciting accounts and less time needing to gain technical knowledge.

After the sale, representatives may make follow-up visits to ensure that equipment is functioning properly and may even help train customers' employees to operate and maintain new equipment.

Those selling consumer goods often suggest how and where merchandise should be displayed. When working with retailers, they may help arrange promotional programs, store displays, and advertising.

In addition to selling products, wholesale and manufacturing sales representatives analyze sales statistics, prepare reports, and handle administrative duties such as filing expense accounts, scheduling appointments, and making travel plans.

Staying up-to-date on new products and the changing needs of customers is important. Sales representatives accomplish this in a variety of ways, including attending trade shows at which new products and technologies are showcased. They attend conferences and conventions to meet other sales representatives and clients and to discuss new product developments. They also read about new and existing products and monitor the sales, prices, and products of their competitors.

The following are examples of types of wholesale and manufacturing sales representatives:

Inside sales representatives work mostly in offices while making sales. Frequently, they are responsible for getting new clients by “cold calling” various organizations, which means they call potential customers who are not expecting to be contacted in order to establish an initial contact. They also take incoming calls from customers who are interested in their product, and process paperwork to complete the sale.

Outside sales representatives spend much of their time traveling to and visiting with current clients and prospective buyers. During a sales call, they discuss the client's needs and suggest how they can meet those needs with merchandise or services. They may show samples or catalogs that describe items their company provides, and they may inform customers about prices, availability, and ways in which their products can save money and boost productivity. Because many sales representatives sell several complementary products made by different manufacturers, they may take a broad approach to their customers' businesses. For example, sales representatives may help install new equipment and train employees in its use.

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How To Become A Medical Center Representative

Educational requirements vary, depending on the type of product sold. If the products are not scientific or technical, a high school diploma is generally enough for entry into the occupation. If the products are scientific or technical, sales representatives typically need at least a bachelor's degree.

Education

A high school diploma is sufficient for many positions, primarily for selling nontechnical or scientific products. However, those selling scientific and technical products typically must have a bachelor's degree. Scientific and technical products include pharmaceuticals, medical instruments, and industrial equipment. A degree in a field related to the product sold, such as chemistry, biology, or engineering, is often required.

Many sales representatives attend seminars in sales techniques or take courses in marketing, economics, communication, or even a foreign language to improve their ability to make sales.

Training

Many companies have formal training programs for beginning wholesale and manufacturing sales representatives that last up to 1 year. In some programs, trainees rotate among jobs in plants and offices to learn all phases of producing, installing, and distributing the product. In others, trainees receive formal technical instruction at the plant, followed by on-the-job training under the supervision of a field sales manager.

New employees may be trained by going along with experienced workers on their sales calls. As they gain familiarity with the firm's products and clients, the new workers gain more responsibility until they eventually get their own territory.

Licenses, Certifications, and Registrations

Many in this occupation have either the Certified Professional Manufacturers' Representative (CPMR) certification or the Certified Sales Professional (CSP) certification, both offered by the Manufacturers' Representatives Educational Research Foundation (MRERF). Certification typically involves completing formal technical training and passing an exam. In addition, the CPMR requires 10 hours of continuing education every year in order to maintain certification.

Other Experience

Although not required, sales experience can be helpful, particularly for nontechnical positions.

Advancement

Frequently, promotion takes the form of an assignment to a larger account or territory, where commissions are likely to be greater. Those who have good sales records and leadership ability may advance to higher level positions, such as sales supervisor, district manager, or vice president of sales. For more information on these positions, see the profile on sales managers.

Important Qualities

Customer-service skills. Sales representatives must be able to listen to the customer’s needs and concerns before and after the sale.

Interpersonal skills. Sales representatives must be able to work well with many types of people. They must be able to build good relationships with clients and with other members of the sales team.

Self-confidence. Sales representatives must be confident and persuasive when making sales presentations. In addition, making a call to a potential customer who is not expecting to be contacted, or “cold calling,” requires confidence and composure.

Stamina. Sales representatives are often on their feet for long periods of time and may carry heavy sample products.

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Medical Center Representative jobs

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Medical Center Representative Career Paths

Medical Center Representative
Specialty Representative Territory Manager
Account Manager
5 Yearsyrs
Senior Territory Manager Regional Sales Director
Area Vice President
12 Yearsyrs
Registered Nurse Nurse Staff Nurse
Assistant Director Of Nursing
7 Yearsyrs
Specialist Project Manager Program Manager
Business Development Manager
9 Yearsyrs
Career Specialist Licensed Practical Nurse Nursing Director
Director Of Clinical Operations
13 Yearsyrs
Career Specialist Social Worker Clinical Coordinator
Director Of Pharmacist
10 Yearsyrs
Sales Specialist Sales Manager
Director Of Sales
10 Yearsyrs
District Sales Manager Sales Manager General Manager
District Manager
7 Yearsyrs
Medic Licensed Practical Nurse Physician
Medical Director
9 Yearsyrs
Clinical Specialist Program Manager Marketing Manager
National Account Manager
8 Yearsyrs
District Sales Manager Regional Sales Manager
National Sales Manager
10 Yearsyrs
Registered Nurse Staff Nurse
Nursing Director
9 Yearsyrs
Medic Registered Nurse Staff Nurse
Patient Care Manager
9 Yearsyrs
Clinical Specialist Clinical Manager Practice Manager
Practice Administrator
10 Yearsyrs
Licensed Practical Nurse MD Office Manager
Practice Manager
9 Yearsyrs
Licensed Practical Nurse Case Manager Account Manager
Regional Accounts Manager
8 Yearsyrs
Senior Territory Manager Director Of Sales Marketing Consultant
Sales And Marketing Manager
6 Yearsyrs
Specialist Account Manager Account Executive
Sales Manager
5 Yearsyrs
Sales Specialist Account Manager
Senior Account Manager
7 Yearsyrs
Specialty Representative Senior Sales Representative Account Executive
Territory Manager
7 Yearsyrs
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Medical Center Representative Demographics

Gender

Female

65.8%

Male

32.1%

Unknown

2.1%
Ethnicity

White

79.4%

Hispanic or Latino

10.9%

Asian

7.1%

Unknown

2.0%

Black or African American

0.6%
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Languages Spoken

Spanish

60.0%

Chinese

4.4%

Vietnamese

4.4%

German

4.4%

Russian

4.4%

Portuguese

2.2%

Cantonese

2.2%

Japanese

2.2%

Urdu

2.2%

Carrier

2.2%

Hindi

2.2%

Thai

2.2%

Gujarati

2.2%

Arabic

2.2%

Italian

2.2%
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Medical Center Representative Education

Schools

University of Phoenix

11.8%

Sinclair Community College

11.8%

Albany State University

6.5%

University of Washington

5.4%

University of Georgia

5.4%

University of Arizona

5.4%

New York University

4.3%

Saint Louis University-

4.3%

Walters State Community College

4.3%

Boise State University

4.3%

Troy University

4.3%

Fordham University

4.3%

University of Connecticut

4.3%

Towson University

4.3%

Ohio University -

3.2%

University of South Florida

3.2%

University of Nebraska - Lincoln

3.2%

East Carolina University

3.2%

Xavier University

3.2%

University of Texas at Arlington

3.2%
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Majors

Nursing

25.4%

Business

16.9%

Health Care Administration

8.1%

Medical Technician

6.7%

Biology

5.4%

Medical Assisting Services

5.0%

Marketing

3.9%

Management

3.5%

Social Work

2.8%

Psychology

2.8%

Nursing Assistants

2.4%

Criminal Justice

2.2%

Pharmacy

2.2%

Computer Science

2.0%

General Studies

2.0%

Medicine

1.9%

Communication

1.9%

Clinical Psychology

1.9%

Public Health

1.7%

Education

1.5%
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Degrees

Bachelors

32.1%

Other

23.4%

Masters

19.1%

Associate

13.1%

Certificate

6.3%

Doctorate

2.6%

Diploma

2.2%

License

1.1%
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Full Time
Part Time
Internship
Temporary

Real Medical Center Representative Salaries

Job Title Company Location Start Date Salary
Albert Einstein Medical Center Albert Einstein Medical Center Philadelphia, PA Jun 13, 2011 $114,785
Ucsf Medical Center UCSF Medical Center San Francisco, CA Mar 01, 2010 $82,624
Medical Center Enjoy Rehab Pt, PC New York, NY Mar 17, 2014 $77,219
Pacific Alliance Medical Center Pacific Alliance Medical Center Los Angeles, CA Sep 20, 2010 $62,610
USC-Keck Medical Center of USC The University of Southern California Alhambra, CA Feb 25, 2016 $61,984
Penn State Milton S. Hershey Medical Center Penn State Milton S. Hershey Medical Center Hershey, PA Jul 01, 2012 $58,500

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Top Skills for A Medical Center Representative

ProceduresEmergencyRoomHospitalStaffPatientCareCustomerServiceInternalMedicineMedicalRecordsSurgeryTerritoryPharmacyOncologyNeurologyVitalSignsMarketShareTraumaPatientInformationICUIVPrimaryCareInfectiousDisease

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Top Medical Center Representative Skills

  1. Procedures
  2. Emergency Room
  3. Hospital Staff
You can check out examples of real life uses of top skills on resumes here:
  • Transport patients and bio hazardous materials throughout medical center Adhere to policies and procedures to ensure safety and confidentiality of patients
  • Position's main focuses are patient care in the emergency room.
  • Worked and collaborated with Hospital staff and Administrators to meet security needs.
  • Addressed patient care needs and implemented care plans.
  • Hired by large medical center to provide customer service support to patients/customers entering and exiting dedicated parking facility.

Top Medical Center Representative Employers