Medical center representative jobs near me

At Central Ohio Urology Group, our Patient Access Representatives are the driving force behind every patient's first impression and final interaction. They keep our clinics running smoothly - with professionalism, precision, and proactive communication, every single day. This isn't your typical front desk job. As a PAR, you'll enjoy the variety of working across multiple satellite offices within the 270 loop - no two days are exactly the same. For those who thrive on change, excel in fast-paced settings, and love solving problems on the fly, this is the opportunity you've been waiting for. Position Requirements - What You Need to Know Before Applying Full-Time Commitment: This is a full-time position (Monday-Friday, 40 hours per week). Shift Availability: Shifts may begin as early as 7:30 AM and may end as late as 5:30 PM. You must be available to work shifts within this range. Reliable Transportation: You must have reliable transportation to travel locally to our satellite offices around I-270. Mileage reimbursement is available for eligible midday travel. What You'll Do As a Patient Access Representative, you'll be the anchor of each clinic you support - ensuring every patient is welcomed, every detail is managed, and every visit starts and ends on the right note. Key duties include: Meeting and greeting patients promptly, professionally, and with genuine care. Managing the reception and departure process with efficiency and attention to detail. Reviewing patient charts for accuracy, ensuring providers have everything they need to deliver excellent care. Performing administrative tasks including scanning, sorting, and maintaining electronic medical records (EMR). What You Bring 1+ year of face-to-face customer service experience in a fast-paced, high-volume healthcare setting. Exceptional communication skills - you're clear, courteous, responsive, and always one step ahead in keeping patients and providers informed. Reliable transportation - you'll need it to travel to your scheduled satellite locations. Punctuality and dependability - your team and patients can count on you, every time. A resourceful, proactive mindset - you're a self-starter who takes initiative and solves problems before they arise. Why You'll Love This Role You'll stay engaged: With a variety of locations, teams, and patient interactions, no two weeks look exactly the same - keeping your work dynamic and fulfilling. You'll be the go-to problem solver: Resourceful, self-reliant, and solutions-driven - you'll step in and step up wherever needed. You'll sharpen your communication superpowers: Exceptional communication isn't just a skill here - it's essential. You'll be trusted: As a self-starter, you'll be relied on to manage your time effectively, ensuring you're fully prepared for each satellite location and communicating proactively if any delays or challenges arise. What We Offer Health Benefits within 30 days of hire - Medical, dental, vision & more! Work-Life Balance - NO nights, weekends, holidays, or call - and yes, holidays are paid. Paid Time Off (PTO) - begins accruing on your first day Bring your A-game (and your A-list) - get rewarded for excellence and referrals Competitive pay, real perks, and rewards that go beyond the paycheck - including mileage reimbursement for eligible midday travel. What We are Offer You At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters” Compassion Make Someone's Day Collaboration Achieve Possibilities Together Respect Treat people with dignity Accountability Do the right thing Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more. About US Urology Partners U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy. U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

" Shift: : Thursday-Sunday 11:00PM-7:30AM * Will float to various accounts as assigned, up to 2 locations daily. Requirements: * You must be 18 years old. * For safety reasons, basic English proficiency is required. * Expected to use your personal vehicle to travel to multiple locations. * A pre-employment drug screen, criminal background check, proof of auto insurance, and driving record check required. * A valid Driver License * Need Auto Insurance Job Duties: As you might expect, cleaning is at the heart of what your job will entail. For the most part, you'll be: * Cleaning restrooms * Taking out the trash * Vacuuming * Mopping * Dusting Why Join the Marsden Family? Scioto Services, a Marsden Holding Company, is a facility services provider with an unmatched reputation for operational excellence. We clean, sanitize, and service large and small businesses across the United States. * Room to Grow * Work Individually * No Experience Required Marsden Services and its affiliates provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, creed, ancestry, sexual or affectional orientation, marital or veteran status, color, religion, sex, national origin, age, disability, genetics, status regarding public assistance or any characteristic protected under federal, state, or local law. ",

Envera Health has been repeatedly ranked as a top place to work. If you are passionate about helping people and looking for a career with a positive impact, then you are in the right place! We offer a high-reward bonus program, comprehensive benefits, multiple opportunities for growth, a supportive work environment, and a vibrant culture. We are seeking dependable candidates who are able to handle back-to-back calls with limited breaks throughout the day, as this is a high-volume inbound call position. Envera Health's Patient Access Coordinators work collaboratively with several health organizations & clinics to schedule patient appointments and provide patient support over the phone. Benefits (Full-Time): 14 Paid Days Off (4 personal days & 10 PTO days that accrue as you work) Paid Federal Holidays NEW Employee Bonus ($500*) Bonus Program (up to $400/month) Life Insurance and Long term disability insurance are provided at no cost A few different Health Insurance plan options 401k plan matching (5%) Patient Access Coordinator Responsibilities: Answer a high volume of calls a day using a multi-line phone. (75+ calls/shift - Non-stop Calls) Schedule appointments for multiple clinical sites according to client-specific protocols. Gather & input patient demographic and insurance information into the practice management system. Report complex clinical issues to the appropriate supervisor/client partner. Document call activity, outcomes, and other notes as needed in the client system. Work collaboratively with colleagues to meet the goals and objectives of the department. Assist callers and navigate them to the appropriate resources. Must meet attendance and performance standards. The starting wage for this entry-level position is: $16.00/per hour (non-negotiable), with the ability to obtain additional Monthly Bonuses based on attendance & performance. NEW EMPLOYEES: You will be eligible for a retention bonus of up to $500, subject to taxes and other applicable deductions, after 90 and 180 days of employment. Details and stipulations will be shared with you during Orientation. Required Qualifications: Customer/patient service skills Experience handling a high volume of inbound calls Excellent communication skills over the phone Strong Internet Speed & access to router via Ethernet Cord (Minimum speed: 20mbps Download & 6mbps Upload) Preferred Qualifications: 1+ Year(s) of experience with HIPAA and patient privacy requirements. 2+ Years of experience with medical terminology, EHR systems, and insurance processes. 2+ Years of experience in healthcare customer service or clinical support environments. 2+ Years of experience working in a call center EPIC System Ability to multi-task in a fast-paced environment with a high degree of attention to detail This is a work from home position. See application questions for the list of states we employ in. About Us: Envera Health is an engagement services partner committed to making healthcare better. Through our people, managed services, data and technology, Envera delivers an ecosystem of connectivity to strengthen health systems, drive growth, and deliver better, more connected and coordinated care. Our complete continuum of customized solutions support today's consumer demands by engaging and retaining patients to build relationships that last. Our people are authentic, courageous, innovative, principled, empathetic and entrepreneurial. Our Values: Truth, Collaboration, Joy, Humanity, Performance, Accountability Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following physical demands are representative of those that must be met by an associate to successfully perform the essential functions of this job: Ability to sit, use hands and fingers, reach with hands and arms, and talk or hear Close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus Ability to stand, walk, climb or balance; stoop, kneel, crouch, or crawl; and lift up to 10 pounds (occasionally)

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. Job Description As a faith-based organization, it's important that we lead by example and continually evolve our approach to benefits, recognition and the well-being of our associates. Over the last 12 months, we've established new programs and better incentives specifically with **you** in mind. The new year is an ideal time for new beginnings, including a new job. **Apply Today!** We're currently hiring for several exciting opportunities within our department at Springfield Regional Medical Center. Some of our available roles include: + Registered Nurse + CT Technologist + Medical Lab Technician + Certified Surgical Technician + Respiratory Therapist Explore a career where you can make a difference-apply now! If you do express an interest in these roles by applying, you'll receive a follow-up message from HR confirming receipt of your application as well as a request to gather more information about your area of interest As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. **What we offer** + Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) + Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts + Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders + Tuition assistance, professional development and continuing education support _Benefits may vary based on the market and employment status._ All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email ********************* . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity. TITLE: Patient Resource Representative JOB OVERVIEW: The Patient Resource Representative position is responsible for scheduling, pre-registration, insurance verification, estimates, collecting payments over the phone, and inbound and outbound call handling for Primary and Specialty Clinics supported by the Patient Resource Center. This includes call handling for specialized access programs: Accountable Care Network Contracts Hotline Call Handling, MyChart Scheduling, and Outbound dialing for Referral Epic Workqueues. DEPARTMNT: Patient Resource Center WORK HOURS: As assigned REPORTSTO: Supervisor, Patient Resource Center PREREQUISITES: * High School Graduate or equivalent (G.E.D.) preferred. * Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. * Demonstrates basic skills in keyboarding (35 wpm) * Computer experience in a windows-based environment. * Excellent communication skills including verbal, written, and listening. * Excellent customer service skills. * Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: * Ability to function effectively and interact positively with patients, peers and providers at all times. * Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. * Ability to provide verbal and written instructions. * Demonstrates understanding and adherence to compliance standards. * Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: * Ability to communicate effectively in verbal and written form. * Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs. * Ability to maintain a calm and professional demeanor during every interaction. * Ability to interact tactfully and show empathy. * Ability to communicate and work effectively with the physical and emotional development of all age groups. * Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. * Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers. * Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility. * Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Ability to organize and prioritize work. * Ability to multitask while successfully utilizing varying computer tools and software packages, including: * Utilize multiple monitors in facilitation of workflow management. * Scanning and electronic faxing capabilities * Electronic Medical Records * Telephone software systems * Microsoft Office Programs * Ability to successfully navigate and utilize the Microsoft office suite programs. * Ability to work in a fast-paced environment while handling a high volume of inbound calls. * Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace. * Ability to speak, spell and utilize appropriate grammar and sentence structure. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * In-depth knowledge of VMC's mission, vision, and service offerings. * Demonstrates all expectations outlined in the VMC Caregiver Commitment throughout every interaction with patients, customers, and staff. * Delivers excellent customer service throughout each interaction: * Provides first call resolution, whenever possible. * Acknowledge if patient is upset and de-escalate using key words and providing options for resolution. * Identify and assess patients' needs to determine the best action for each patient. This is done through active listening and asking questions to determine the best path forward. * A knowledgeable resource for patient/customers that works to build confidence and trust in the VMC health care system. * Schedules appointments in Epic by following scheduling guidelines and utilizing tools and resources to accurately appoint patient. * Generates patient estimates and follows Point of Service (POS) Collection Guidelines to determine patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid. * Strives to meet patients access needs for timeliness and provider, whenever possible. * Applies VMC registration standards to ensure patient records are accurate and up to date. * Ensures accurate and complete insurance registration through the scheduling process, including verifies insurance eligibility or updates that may be needed. * Reviews registration work queue for incomplete work and resolves errors prior to patient arrival at the clinic. * Utilizes protocols to identify when clinical escalation is needed based on the symptoms that patients report when calling. * Takes accurate and complete messages for clinic providers, staff, and management. * Relays information in alignment with protocols and provides guidance in alignment with patient's needs. * Routes calls to appropriate clinics, support services, or community resource when needed. * Coordinates resources when needed for patients, such as interpreter services, transportation or connecting with other resources needed for our patient to be successful in obtaining the care they need. * Identifies, researches, and resolves patient questions and inquiries about their care and VMC. * Inbound call handling for our specialized access programs * A.C.N. Hotline Call handling * Knowledge of contractual requirements for VMC's Accountable Care Network contracts and facilitates care in a way that meets contractual obligations. * Applies all workflows and protocols when scheduling for patients that call the A.C.N. Hotline * Completes scheduling patients for all departments the PRC supports. * Facilitates scheduling for all clinics not supported by the PRC. * Completes registration and transfer call to clinic staff to schedule. * Completes the MyChart Scheduling process for appointment requests and direct scheduled appointments. * Utilizes and applies protocols as outlined for MyChart scheduling * Meet defined targets for MyChart message turnaround time. * Outbound dialing for patient worklists * Utilizes patient worklists to identify patients that require outbound dialing. * Outbound dialing for referral work queues. * Utilizes referral work queue to identify patients that have an active/authorized referral in the system and reaches out to complete scheduling process. * Schedules per department protocols * Updates the referral in alignment with the defined workflow. * Receives, distributes, and responds to mail for work area. * Monitor office supplies and equipment, keeping person responsible for ordering updated. * Other duties as assigned. Created: 1/25 Grade: OPEIUC FLSA: NE CC: 8318 #LI-Remote Job Qualifications: PREREQUISITES: 1. High School Graduate or equivalent (G.E.D.) preferred. 2. Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. 3. Demonstrates basic skills in keyboarding (35 wpm) 4. Computer experience in a windows-based environment. 5. Excellent communication skills including verbal, written, and listening. 6. Excellent customer service skills. 7. Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: 1. Ability to function effectively and interact positively with patients, peers and providers at all times. 2. Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. 3. Ability to provide verbal and written instructions. 4. Demonstrates understanding and adherence to compliance standards. 5. Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: a. Ability to communicate effectively in verbal and written form. b. Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs. c. Ability to maintain a calm and professional demeanor during every interaction. d. Ability to interact tactfully and show empathy. e. Ability to communicate and work effectively with the physical and emotional development of all age groups. 6. Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. 7. Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers. 8. Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility. 9. Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent 10. Ability to organize and prioritize work. 11. Ability to multitask while successfully utilizing varying computer tools and software packages, including: a. Utilize multiple monitors in facilitation of workflow management. b. Scanning and electronic faxing capabilities c. Electronic Medical Records d. Telephone software systems e. Microsoft Office Programs 12. Ability to successfully navigate and utilize the Microsoft office suite programs. 13. Ability to work in a fast-paced environment while handling a high volume of inbound calls. 14. Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace. 15. Ability to speak, spell and utilize appropriate grammar and sentence structure.

Job Title: Medical Device Sports Medicine Representative Company: Arthrex Columbus Job Description: We are seeking a motivated and experienced Medical Device Sports Medicine Representative to join our team. The ideal candidate will be responsible for promoting and selling our sports medicine products to healthcare professionals in the assigned territory. This role requires building and maintaining strong relationships with orthopedic surgeons, sports medicine physicians, and other healthcare providers. Responsibilities: 1. Promote and sell sports medicine products to healthcare professionals and facilities within the assigned territory. 2. Build and maintain strong relationships with orthopedic surgeons, sports medicine physicians, and other key decision-makers. 3. Provide product demonstrations and training to healthcare professionals. 4. Attend and organize educational events, workshops, and conferences to promote the company's products. 5. Keep abreast of industry trends, competitive products, and market developments. 6. Collaborate with the sales and marketing teams to develop and implement sales strategies. 7. Provide exceptional customer service and support to healthcare professionals. 8. Undertakes additional duties in alignment with role requirements. Requirements: 1. Bachelor's degree in a related field (e.g., business, biology, kinesiology) preferred. 2. Proven track record of sales success in the medical device or pharmaceutical industry, preferably within the sports medicine or orthopedic space. 3. Strong understanding of anatomy, physiology, and medical terminology. 4. Excellent communication, presentation, and negotiation skills. 5. Ability to travel within the assigned territory. 6. Valid driver's license and clean driving record. We offer a competitive compensation package, including base salary, commission, benefits, and opportunities for career advancement. If you are passionate about sports medicine and have a strong sales background in the medical device industry, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.

Full time Shift: 12 Hour Day Shift (United States of America) Hours per week: 36 Job Information Exemption Status: Non-Exempt Registration staff graciously greet all patients and visitors to Stormont Vail. Provide a positive image to customers by creating a friendly atmosphere while collecting all necessary patient and visit related information in a courteous manner for the visit. Complete clerical and reception duties in a welcoming fashion focused on meeting customer needs. Completes process workflows and financial discussions in an efficient manner while adhering to organizational and regulatory standards. Education Qualifications High School Diploma / GED Required Experience Qualifications 1 year Experience in customer service. Required Experience in a healthcare setting. Preferred Skills and Abilities Knowledge of Patient Rights, HIPAA and Medicare Secondary Payer guidelines. (Preferred proficiency) Identifying problems and reviewing related information to develop and evaluate options and implement solutions. (Preferred proficiency) Able to learn and understand basic medical terminology used in the department. (Preferred proficiency) What you will do Provide excellent customer service to all patients, visitors, and other guests to Stormont Vail. Register patients in a timely manner including demographic, insurance, visit information, and obtain signatures on documents. Complete check-in and admission functions based on service area. Complete financial discussions including providing patient estimates and payment collections. Validate patient identity and apply patient safety armbands. Assist patients in completing state required documentation and database entry based on service area. Answer department phone, answer questions or transfer caller to appropriate area as needed. Provide and explain all required handouts as appropriate. Complete basic real time eligibility insurance validation. Escort patients to treatment area. Complete various clerical and office duties as required based on service area. Correct system registration level edits in a timely manner. Understand and follow the Stormont Vail confidentiality policy, always maintaining the confidentiality of patients, co-workers and volunteers. Required for All Jobs Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned Patient Facing Options Position is Patient Facing Remote Work Guidelines Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards. Stable access to electricity and a minimum of 25mb upload and internet speed. Dedicate full attention to the job duties and communication with others during working hours. Adhere to break and attendance schedules agreed upon with supervisor. Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually. Remote Work Capability On-Site; No Remote Scope No Supervisory Responsibility No Budget Responsibility No Budget Responsibility Physical Demands Balancing: Occasionally 1-3 Hours Carrying: Occasionally 1-3 Hours Climbing (Stairs): Rarely less than 1 hour Crawling: Rarely less than 1 hour Crouching: Rarely less than 1 hour Eye/Hand/Foot Coordination: Frequently 3-5 Hours Feeling: Rarely less than 1 hour Grasping (Fine Motor): Frequently 3-5 Hours Grasping (Gross Hand): Occasionally 1-3 Hours Handling: Occasionally 1-3 Hours Hearing: Occasionally 1-3 Hours Kneeling: Rarely less than 1 hour Lifting: Occasionally 1-3 Hours up to 25 lbs Operate Foot Controls: Rarely less than 1 hour Pulling: Occasionally 1-3 Hours up to 25 lbs Pushing: Occasionally 1-3 Hours up to 25 lbs Reaching (Forward): Occasionally 1-3 Hours up to 25 lbs Reaching (Overhead): Occasionally 1-3 Hours up to 25 lbs Repetitive Motions: Frequently 3-5 Hours Sitting: Frequently 3-5 Hours Standing: Occasionally 1-3 Hours Stooping: Rarely less than 1 hour Talking: Occasionally 1-3 Hours Walking: Occasionally 1-3 Hours Physical Demand Comments: Pulling, pushing, sitting and walking frequency will vary based on service areas. Working Conditions Burn: Rarely less than 1 hour Chemical: Rarely less than 1 hour Combative Patients: Occasionally 1-3 Hours Dusts: Rarely less than 1 hour Electrical: Rarely less than 1 hour Explosive: Rarely less than 1 hour Extreme Temperatures: Rarely less than 1 hour Infectious Diseases: Occasionally 1-3 Hours Mechanical: Rarely less than 1 hour Needle Stick: Rarely less than 1 hour Noise/Sounds: Occasionally 1-3 Hours Other Atmospheric Conditions: Rarely less than 1 hour Poor Ventilation, Fumes and/or Gases: Rarely less than 1 hour Radiant Energy: Rarely less than 1 hour Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour Risk of Exposure to Hazardous Drugs: Rarely less than 1 hour Hazards (other): Rarely less than 1 hour Vibration: Rarely less than 1 hour Wet and/or Humid: Rarely less than 1 hour Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.

Citadel CPM is a California corporation, headquartered in Pasadena with offices in Fullerton, Long Beach, Riverside, and Sacramento, as well as Phoenix, Arizona. Citadel CPM was established in 2006 to provide professional construction project management services to Federal, State, and municipal agencies in the justice, corrections, education, healthcare, infrastructure, and military market sectors. ABOUT THE TEAM Our team is dedicated to making our clients' vision a reality while delivering projects on budget, schedule, scope, and quality expectations. Our team is committed to resolving issues in a professional and collaborative manner with integrity always foremost in mind. We are proud to know that Citadel CPM is regarded as a team of reputable professionals that clients seek out to help them manage their construction projects, and that industry professionals aspire to join. Citadel's reputation has been built on a set of three principles that form our core values: Integrity, Professionalism, and Responsiveness. ABOUT THE ROLE Citadel CPM is looking for an Owners Authorized Representative (OAR) I and II with minimum of 10 -15 years of experience in construction and/or a combination of Project and Construction Management of Commercial and/or Public/Educational Facility Construction to oversee all phases of assigned projects, including pre-construction, bid and award, construction, and close-out. Responsibilities include coordinating with public agencies, managing budgets and schedules, reviewing contractor activities, negotiating change orders, and ensuring compliance with regulations. Additionally, the role involves administering agreements, coordinating deliveries, and managing the project close-out process. ABOUT YOU You are an OAR construction professional with minimum of 10 -15 years of experience in construction and/or a combination of Project and Construction Management of Commercial and/or Public/Educational Facility Construction. Five (5) of the fifteen (15) years should have full responsibility for coordinating complex projects with construction values exceeding $10M and $20M. BASIC QUALIFICATIONS Manages, oversees, and coordinates all facets of the pre-construction, bid and award, construction, and close-out phase of all assigned projects. Reviews pre-construction documents and submits comments to Designer as necessary. Plans, organizes, and prepares reports to upper management with respect to the status and/or progress of the projects. Coordinates with all stakeholders and pertinent public agencies during pre-construction and construction to comply with all off-site work; coordinates with various client and Project staff. Manages both the project budget and schedule to meet the client's qualitative standards; monitors project budget on a monthly basis and ensures that the budget accurately reflects the project status/progress. Manages daily activities of the contractor, reviews contractor's construction schedules and submittals, and coordinates responses to the contractor's inquiries through Requests for Clarifications (RFC) and other related documents. Reviews substitution submittals from contractors to ensure compliance with specifications and/or client's requirements. Receives, reviews, and negotiates Contractor Change Order Proposal(s) to achieve a fair & reasonable price in accordance with the General Conditions; reviews and addresses any and all Schedule impacts in accordance with the project specifications in a timely manner. Reviews invoices and monitors payments for the contractor, architects, engineers, and any other pertinent parties. Administers provisions of Professional Service Agreements between Architects and the client. Coordinates delivery of related fixtures, furniture, and equipment (FF+E). Monitors and manages project close-out with respect to project certification with the Division of State Architects (DSA) and project financial close-out. Performs other related duties as assigned. REQUIRED QUALIFICATIONS 10 - 15 years full time paid professional experience in construction and/or a combination of Project and Construction Management of Commercial and/or Public/Education Facility Construction. 5 years of full responsibility in coordinating complex projects with construction values in excess of $10M and/or $20M. Design-Build experience. Experience utilizing Building Information Modeling (BIM). Experience with Leadership in Energy and Environmental Design (LEED) certified projects and/or the Collaborative for High Performing Schools (CHPS). Experience with Division of the State Architect (DSA) design/construction processes. Safety and OSHA Safety Regulations (OSHA 30 minimum) EDUCATION REQUIREMENTS You must have one of the following: Graduation from a recognized college or university with a bachelor's degree in Architecture, Engineering, or Construction Management. Graduation from a recognized college or university with a bachelor's degree. Candidate must be able to complete the Certified Construction Manager (CCM) credential within one (1) year of employment in the Facilities Services. College undergraduate but possess more than 20 years of Construction or Project Management experience and must complete the Certified Construction Manager (CCM) credential within one (1) year of employment in the Facilities Services Division. Possession of a valid Certified Construction Manager (CCM) credential which may substitute for the required education. PREFERRED LICENSES AND CERTIFICATES A valid Certificate of Registration as an Architect by the California Architectural Board or Professional Engineer by the State Board for Professional Engineers and Land Surveyors A valid Construction Manager (CCM) credential by the Construction Manager Certification Institute (CMCI) Citadel is committed to a diverse and inclusive workplace environment. Citadel is an equal opportunity employer and does not discriminate based on race, natural origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. To request an interview accommodation please send an email to ************************* In compliance with the local law, we are disclosing compensation, or a range therefore for location where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, licenses, skill set, experience and/or performance. Base pay is only one component of Citadel's total compensation packages for employees. Pay range for the OAR I is $155,000 - $180,000 salary per year. Pay range for the OAR II is $170,000 - $195,000 salary per year. Featured Benefits Medical Insurance Vision Insurance Dental Insurance 401K Life and Long-Term Disability Insurances Paid Time Off (PTO) for personal time, sick days, and holidays Professional Development Reimbursement

The Tsui Group is seeking a candidate who is qualified and experienced in educational facility construction projects to serve as an Owner Authorized Representative I for a large educational client within Los Angeles County with the below duties: Manages, oversees and coordinates all facets of the pre-construction, bid and award, construction and close-out phase of all assigned projects Reviews pre-construction documents and submits comments to Designer as necessary Plans, organizes, and prepares reports to upper management with respect to the status and/or progress of the projects Coordinates with all pertinent public agencies during pre-construction and construction to comply with all off-site work; coordinates with various District and Project staff Manages both the project budget and schedule to meet the District's qualitative standards; monitors project budget on a monthly basis and ensures that the budget accurately reflects the project status/progress Manages daily activities of the contractor, reviews contractors' construction schedules and submittals, and coordinates responses to the contractors' inquiries thru the Requests for Clarifications (RFC) and other related documents Reviews substitution submittals from contractors to ensure specification and/or District requirements are complied with Receives, reviews, and negotiates Contractor Change Order Proposal(s) to achieve a fair & reasonable price in accordance with the General Conditions; reviews and addresses any and all Schedule impacts in accordance with the project specifications in a timely manner Reviews the process and monitors payments for the contractor, architects, engineers and any other pertinent parties Administers provisions of Professional Service Agreements between Architects and the District Coordinates District delivery of related fixtures, furniture and equipment Monitors and manages project close-out with respect to project certification with the Division of State Architects (DSA) and project financial close out Perform other related duties as assigned Requirements Required Experience: Minimum of 10 years full time paid professional experience in Construction and/or a combination of Project and Construction Management of Commercial and/or Public/Educational Facility Construction. Minimum of 3 years of experience with full responsibility for coordinating complex projects with construction values in excess of $10M. Additional Preferred Experience: Design Build Experience Experience utilizing Building Information Modeling (BIM) Experience with Leadership in Energy and Environmental Design (LEED) certified projects and/or the Collaborative for High Performing Schools (CHPS) Experience with Division of the State Architect (DSA) construction/design processes Safety and OSHA Safety Regulations (OSHA 30 minimum) Required Education: There are 3 ways to meet the education requirement: Graduation from a recognized college or university with a bachelor's degree in Architecture, Engineering, or Construction Management OR Graduation from a recognized college or university with a bachelor's degree. Candidate must be able to complete the Certified Construction Manager (CCM) credential within one (1) year of employment in the Facilities Services Division of the Los Angeles Unified School District. OR Possession of a valid Certified Construction Manager (CCM) credential which may substitute for the required education Preferred Licenses and Certificates: A valid Certificate of Registration as an Architect by the California Architectural Board or Professional Engineer by the State Board for Professional Engineers and Land Surveyors A valid Construction Manager (CCM) credential by the Construction Manager Certification Institute (CMCI) Benefits Salary Range: $146,000-$151,000 Medical, Vision, & Dental - 100% covered for the employee* Life and Disability Insurance 10.5 days of Vacation pay (Accrued) 6 days of Sick pay (Available Immediately) 13 days of Holiday pay 3% Employer Contribution 401k (After 1 year of service) Monthly Stipend for Cell Phone Laptop for work purposes

Are you looking for a role in a company that's solving one of the greatest challenges of our lifetime? Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we're looking to bring more people onto our team to help us achieve it. Ophelia is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We've been successfully operating in 14 states for almost four years and we're excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.Care Coordination at Ophelia Please note that the schedule for this role is Tuesday to Saturday: 10:30-6:30p ET Tuesday-Friday; 8:30-4:30p ET Saturday. As one of the first members of the Ophelia team that a patient will interact with, our Care Coordinators are integral to creating a best-in-class patient experience that supports Ophelia's ability to grow and achieve our mission. As a Patient Engagement Specialist, you are the Care Coordination team's first point of contact for patients. You will be highly available for patients, creating a rich and safe patient experience, quickly understanding and addressing patient's concerns and needs. The support provided will align with our Ophelia Care Model and CC Service Offering, intended to keep patients in care and improve patient outcomes. In this role, you will follow defined processes and protocols that ensure our patients receive consistent, high-quality care. You will manage all inbound communication, quickly assessing the urgency of the need and either managing or triaging to the most appropriate team. You will engage directly with Ophelia patients providing support across a wide range of areas including scheduling visits with a member of the Ophelia clinical team, supporting and finding ways to improve visit attendance, UDS coordination, maintaining and updating patient data, technology troubleshooting, and discharging patients. To be successful in this role you will become proficient in various technology platforms and channels of communication that Ophelia team members use to communicate and support our patients. You will be quick and efficient in delivering compassionate, patient-centered communication that enables access to visits, triaging medical concerns, addressing requests promptly, and ensuring adequate documentation. This role reports to the Patient Engagement Lead Care Coordinator. In this role, you will: Practice active listening, empathy, and solution-focused approaches to collaboratively engage with patients needing assistance Prioritize effectively across multiple channels: switching between SMS, EMR, phone, meetings, and Slack to deliver patient-centered care Provide patients with advocacy, in the form of emotional support, de-escalation, education, and modeling good problem-solving behavior Use effective written skills to complete professional documentation through various platforms Follow Ophelia's policies and maintain all confidentiality, compliance, and ethical standards Work autonomously and as part of a team within established procedures and practices Consistently practice our cultural values: champion our patients, communicate with kindness, learn and share freely, and get results We're looking for someone who has: Experience delivering outstanding patient experience or customer support, ideally at a consumer-focused healthcare company Strong organizational skills and a keen eye for detail: experience maintaining patient records and accuracy in responses Tech-savvy: comfortable using various computer platforms, with navigating new systems, and efficient in tech-related tasks Experience working in a high-volume communication environment, ideally within a ticketing system or similar tool A bias for action and getting things done: proactively taking on work without prompting, swiftly implementing solutions, and achieving results efficiently and effectively An aptitude for resilience and adaptability to change that is frequent in a start-up environment Flexibility to work some combination of evenings and or weekends and occasional Holidays Our Benefits Include: Remote work anywhere in the United States Competitive medical, vision, and health insurance (many plans are fully covered for the employee!) 20 days of PTO per year 10 company holidays 401k Contribution Platform Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others! #LI-Remote Ophelia Compensation Overview We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we're not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone's negotiation skills. Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We're happy to discuss this approach and our bands if you have questions during the interview process. Compensation Range $45,000 - $48,000 USD Interested in learning more about Ophelia and this role? Apply to work with us!

Job Description Patient Engagement Specialist - Central Team (Remote) At Author Health, we're revolutionizing how mental health care is delivered, and we want you to be part of it! Our mission is to bring compassionate, high-quality care to people with serious mental illness, substance use disorders, and dementia, including older adults. We don't just treat symptoms. We treat people - fully, holistically, and with heart! Through our virtual-first, innovative care model, we deliver community-based wrap-around outpatient mental health care inclusive of psychiatric, psychotherapeutic and care management services. We partner with primary care providers, hospitals, families, and caregivers to keep patients out of the hospital and empower them to live healthier, more connected lives. At Author, inclusivity isn't a checkbox. It's how we build trust and drive better outcomes! We honor the unique cultures, identities, and stories that shape every patient's experience, and we're creating a workplace where team members can show up as their full selves, too. If you're driven by purpose, ready to shake up the status quo, and eager to make a real impact in people's lives, we'd love to meet you. Let's build the future of mental health care together! ___________________________________________________________________________________________________________________________________________________________ Our mission-driven, person-first company is seeking a self-motivated and empathetic Patient Engagement Specialist to join our team. This role is essential to connecting patients with the critical health and social services that they need. As a Patient Engagement Specialist, you will play a pivotal role in Author Health's approach to care by connecting over the phone and virtually with individuals with SMI, SUD and dementia. Your focus will be on helping these individuals schedule and attend health care services by forming meaningful connections and relationships. This position requires strong interpersonal skills, the ability to build trust quickly, and a relentless drive to help patients and their caregivers access the care they deserve. You will be responsible for high-volume outreach aimed at growing our program, documenting member interactions thoroughly, and providing seamless handoffs to our clinical team. The ideal candidate thrives in a fast-paced environment, is metrics-driven, and values the opportunity to work in a purpose-driven, evolving startup. WHAT IS YOUR SUPERPOWER? You thrive on building trusting relationships quickly by communicating clearly and emphatically and making patients feel heard, comfortable, and safe You possess patience, cultural competency, a non-judgmental attitude, and the ability to adapt your communication style to meet a patient's individual needs, all while respecting the patient's autonomy and preference You are able to build meaningful connections with patients and their caregivers over the phone - understanding where they are in their personal and healthcare journey, and connecting them with the appropriate resources within Author WHAT YOU WILL DO: Conduct high-volume outreach over the phone to educate potential patients and caregivers on their health services needs and available benefits and help them schedule and attend recommended health care appointments Independently organize and prioritize your workload, and problem solve to meet monthly outreach and enrollment goals Utilize Author Health's CRM and electronic medical record to track outreach and document member consent and interaction notes accurately Work collaboratively with care teams to ensure a seamless transition from outreach to ongoing support Provide feedback on outreach strategies to improve and evolve our approach, ensuring that we remain patient-focused and effective Participate in virtual meetings and maintain motivation in a fully remote, dynamic work environment WHAT WE ARE SEEKING: 2+ years of experience in customer service/sales, with cold outreach experience preferred 2+ years of experience in healthcare outreach, community engagement, or related fields Strong ability to initiate conversations and build connections quickly, especially with individuals with vulnerable health care needs Experience in healthcare, social services, or mental health services, with an understanding of seniors' needs and challenges Proficiency in critical thinking, time management, and multitasking Able to work independently and able to meet weekly outreach goal successfully Basic proficiency in G-Suite, and video conferencing platforms Excitement for working in an innovative, fast-paced startup environment Adherence to HIPAA regulations and confidentiality Strong tech proficiency and comfort using technology in daily work WHAT WE OFFER: Retirement savings plan (401k) Plan with up to 3.5% company match Low cost comprehensive benefits package for employee and dependents (Medical/ Dental / Vision / STD / Life Insurance) Generous paid vacation and sick leave 9 paid holidays throughout the year with (2) additional flex holidays, 11 in total! Performance-based bonuses And much more! Author Health is committed to a diverse and inclusive workplace. It is the company's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. The company's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. We are committed to providing an inclusive and accessible experience for all applicants. If you require any accommodations at any stage of the process, please let us know. The company is pleased to provide such assistance and no applicant will be penalized as a result of such a request. In accordance with applicable legal requirements such as the San Francisco Fair Chance Ordinance Author Health will consider for employment qualified applicants with arrest and conviction records. Monday through Friday from 8:30am to 5:00pm Eastern Time

Patient Call Center Representative Summary: The Patient Call Center Representative (bilingual in Spanish preferred) supports patients contacting CHOICE Healthcare Service for patient care related inquiries. This includes new patients who would like to establish care or existing patients with specific or general care needs. This position provides best-in-class customer service and communications via multiple channels and platforms and serves as back-up support for clinic calls and other tasks as assigned. Position is 100% remote and we provide equipment and ongoing support. Hours of Operations: Monday-Friday 9:30am - 6:00pm PST Seeking candidates that live in Pacific and Mountain time zones (CO, NV, NM or AZ - no exeptions) Salary - $18.00 - $19.00 hr (Depending on Experience) At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities. What we provide to you as a CHOICE teammate: Care for your wellbeing and work-life balance Professional and personal growth Experienced leadership support Fun and supportive team dynamic with events and celebrations Comprehensive benefit package Responsibilities Essential Duties and Responsibilities: include the following. Other duties may be assigned. Answer high volume of incoming calls and place outbound calls using established service standards, phone/email/chat etiquette, and communications scripts, and respond to patient inquiries as they relate to healthcare services. Act as primary point of contact for patients via phone, email and chat systems demonstrating high levels of comprehensive customer service as a Brand Ambassador to nurture and build long-lasting relationships built on trust and exceptional customer service. Determine how best to handle the phone calls, emails, and chat messages, and take necessary action with the goal to convert calls to scheduled appointments for CHOICE clinics. Review insurance eligibility for applicable callers when scheduling appointments or communicate with the virtual benefits team to verify eligibility as appropriate per protocol. Verify that all information is accurate and updated at each patient contact point. Contact and schedule referral patients with high levels of comprehensive customer service and follow-up with referral partners as appropriate to maintain positive relationships and efficient patient information transfer. Document in patient management system and shared tracking files the results of contact. Maintain strict patient/client confidentiality at all times. Direct contacts (non-patient care-related communications) to the appropriate person or department. Qualifications Education and/or Experience: High School diploma or equivalent Bilingual in Spanish, preferred 1+ years of customer service experience, preferably in a call center environment

Brightree is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD). When you work at Brightree, it's more than just a job. You'll be part of a team that's driving innovation and leading the way in cloud-based patient management software. The technology allows us to provide the tools for better outcomes but at our heart, we're really about people. We strive to positively impact our customers' businesses and the lives of patients every single day. Working in a call center now? Tired of coming to an office? Brightree by ResMed is hiring motivated callers ready for a change and eager to work for a growing, innovative company with great pay and benefits. Our fully remote positions offer competitive pay, and medical, dental, 401K and employee stock purchase plan. Equipment is also provided. Pay is $17 hourly. Start date: January 12, 2026 Let's talk about the team and you: We are currently looking for full-time remote (U.S.) Customer Service Specialists in the Resupply space. The Customer Service Specialist will make and receive follow-up calls to and from medical equipment patients. Calls are patient follow ups for solicitation of resupply of existing products. Candidates must have experience providing customer service via phone, strong attention to detail and the ability to utilize multiple computer applications while providing best in class customer service. A successful candidate must be able to convey information to patients in a clear and concise manner and be able to navigate simple software programs. In this role you can expect to work a 40-hour work week with shifts on Monday to Friday, between the hours of 7 am and 9 pm CST (8 hr. shift per day). Your schedule will include 2 paid 15-minute breaks as well as 30 minutes unpaid lunch Key accountabilities and decision ownership: Managing inbound and outbound phone calls, responding to follow-up emails, and engaging in chat support. Serving as the primary contact for order placements and general inquiries. Completing tasks accurately and within established timelines. Collaborating with internal and external teams to resolve issues effectively. Proactively monitoring key performance indicators to meet departmental goals. Achieving quality assurance standards. Maintaining service levels and adhering to scheduled commitments. Working independently while following departmental procedures. Meeting minimum internet speed requirements and ensuring a HIPAA-compliant environment. Providing exceptional customer service. Effectively multitasking and managing multiple accounts or clients. You will be expected to engage in phone-based communication daily on a set schedule with minimal flexibility for the entirety of your shift. Skills, experience, technical/professional qualifications: Must have: High school education required 1 year of customer service experience 1 year of sales experience required Must have access in the remote working environment where you can hard-wire ethernet connection that runs an 20 upload and 30 download speed. As part of the interview process, you will be required to demonstrate that you meet this requirement Must be a self-starter who can troubleshoot challenges on the fly Strong communication skills on the telephone Excellent written communication skills Ability to multi-task in a fast-paced environment Ability to work independently Ability to make twenty to twenty-five calls per hour Preferred: Associates Degree and/or college coursework preferred Call center experience preferred Bilingual Spanish speaking is a plus We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world's best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Individual pay decisions are based on a variety of factors, such as the candidate's geographic work location, relevant qualifications, work experience, and skills. At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: $17.00 USD Hourly. For remote positions located outside of the US, pay will be determined based the candidate's geographic work location, relevant qualifications, work experience, and skills. Joining us is more than saying “yes” to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

Getlabs is the leading platform for at-home diagnostics. Healthcare organizations use Getlabs to send mobile phlebotomists to patients' homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability. Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs' mission is to save lives by expanding access to diagnostics for everyone. As a Patient Experience Representative your primary task is to make outbound doctor calls trying to obtain the lab order for our patients. The company is counting on you to get as many orders as possible to avoid reschedules/cancelations. We are looking for someone who will hustle and care about doing a good job. You must be comfortable spending the majority of your day on the phone! You will also take inbound calls and answering zendesk tickets. Schedule: Monday - Friday, 7:30am - 4pm PST Compensation is $17/hr and non-negotiable At Getlabs, you will: Handle Zendesk tickets from patients regarding appointments, issues, and missing results. Make multiple outbound calls and send follow-up emails to resolve patient concerns. Be the first point of contact for all our patients via phone, text, email and chat Coordinate with doctors and physicians to retrieve lab orders Respond to, troubleshoot, and resolve patients issues in a timely and positive manner Coordinate with our local city teams assisting mobile specialists and provide ongoing updates to patients What we are looking for: 2+ years of customer-facing experience with medical experience Tech-savvy, efficient, and self-motivated. Able to maintain a minimum of 12 tickets per hour with high-quality work. Empathetic, proactive, and takes pride in helping people resolve issues. Experience processing or reading lab orders Ability to adapt in a rapid growth environment Strong problem solving skills Personable and love speaking with others via phone, text, email, and chat While our teams work remote, you must have a quiet place to work and reliable internet We have great benefits to make your life easier so you can focus on what you're best at: $17/hr Valuable stock option plan for full-time employees Medical, dental and vision insurance options for full-time employees Paid time off A company with a huge vision, a dynamic work environment, and a team of talented, ambitious and fun to work with colleagues! Getlabs is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes.

Diana Health is a network of modern women's health practices working in partnership with hospitals to reimagine the maternity and women's healthcare experience. We are restructuring the traditional approach to care to create an experience that is good for patients and good for providers. We do that by combining a tech-enabled, wellness-focused care program that women love with a clinical system that helps us drive continuous quality improvement and ensure work-life balance for our care team. We work with clients across all life stages to empower and support them to live happier, healthier, more fulfilling lives. With strong collaborative care teams; passionate administrators and a significant investment in operational support, Diana Health providers are well-supported to bring their very best to the work they love. We are an interdisciplinary team joined together by our shared commitment to transform women's health. Come join us! Role Description We are looking for a full-time remote Patient Representative excited about creating a high quality patient experience and contributing to the smooth operations of multiple busy women's health practices. This individual is outgoing and detail-oriented, and has strong problem-solving skills to tackle challenges with empathy and creativity. What you'll do: Serve as overflow support to multiple practices by, answering and working incoming calls and messages Answer and triage incoming phone calls and app messages from our current patients Act as the second line of call for incoming calls from new patients Answer incoming phone calls from other stakeholders (e.g., external medical provider offices, start incoming referral requests) Check and respond to voicemail and after hours messages Support patient scheduling: Schedule patients from incoming phone calls Conduct no show and cancelation follow-up Support schedule re-shuffles (e.g., when provider is called out) Work through appointment ticklers Support central communications intake and follow up through various mediums Other duties as assigned Work Schedule (Eastern Standard Time Zone): ● Must be available Monday through Friday, hours between 9:00a-6:00p Experience / Qualifications: ● Minimum of two years of medical receptionist or customer service experience and/or training ● Excellent communication skills ● Ability to solve practical problems in various situations ● Must have the ability to multitask Benefits ● Competitive compensation ● Health; dental & vision, with an HSA/FSA option ● 401(k) with employer match ● Paid time off ● Paid parental leave Diana Health Culture ● Having a growth mindset and striving for continuous learning and improvement ● Positive, can do / how can I help attitude ● Empathy for our team and our clients ● Taking ownership and driving to results ● Being scrappy and resourceful

Review, analyze and process basic to complex medical bills for relatedness and appropriateness. (Complexity is based on dollar amount of bill and treatment received/coding used) Applies technical knowledge and judgment to make accurate, timely, and compliant payment decisions while meeting production requirements. Uses advanced data entry skills and multiple applications simultaneously., Responsibilities Audit medical bills for relatedness and appropriateness for WC or Auto claims, using critical thinking skills to make accurate, timely, and compliant payment decisions while meeting production requirements Identifies and resolves discrepancies in transactions/documents reviewed. Refers difficult or questionable transactions to Supervisor for assistance in resolution. Maintains appropriate transaction records and generates activity reports. Provides guidance and assistance to internal customers, providers, claimants, and/or policyholders on inquiries and problems and explains processing procedures, etc. Maintains relationships with internal and/or external customers and providers to ensure timely processing of transactions. Responds to customer/provider inquiries and creates and issues provider correspondence. Communicates with claims professionals, attorneys, and others to gather necessary information in order to complete transactions. Qualifications * Knowledge of medical terminology, medical coding * Intermediate to advanced knowledge of Current Procedural Terminology (CPT), International Classification of Disease (ICD), and Health Care Common Procedure Coding System (HCPCS) coding, various jurisdictional fees schedule methodologies and expertise; and support dispute management * In-depth knowledge of state regulatory requirements * Good oral and written communication skills to effectively maintain customer service relations * Strong data entry skills needed for fast paced environment * Ability to independently and effectively manage issues such as complex processing/transaction issues, medical provider complaints, etc * Knowledge, skills and other capabilities normally acquired through a high school diploma (or equivalent), plus 1-2 years work-related experience About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco

Job DescriptionDescription: About the Role: The Representative for the Quality Assurance Team plays a crucial role in ensuring that our patients receive the highest level of service and satisfaction. This position involves monitoring and evaluating order processes to identify areas for improvement and to uphold our quality standards. The representative will collaborate closely with team members to develop and implement strategies that enhance customer experience and operational efficiency. By analyzing feedback and performance metrics, this role contributes to the continuous improvement of our service processes. Ultimately, the goal is to ensure the timely release of held patient orders to foster a customer-centric culture that drives loyalty and supports the overall customer satisfaction. HIRING REMOTE IN THE FOLLOWING STATES: AL,FL, GA, IN, KY, LA, MS, NC, SC, TN, TX, VA, & WV FULL TIME, GREAT BENEFITS, PTO, HOLIDAY PAY & MORE! Essential Functions: • Research held DME orders finding and resolving root causes. • May require rework of expired prescriptions, changes in patients' insurance • Verification of changes in patients plans to ensure supplies ship timely. • Obtain Prior Authorizations, need for an AOB or other discrepancies. • QA team will notify and work through order issues with other teams. • Electronic Data Interchange (EDI) file formats 835 & 837 ERA's changes and corrections. • Notes, comments or other relevant information into HDMS system. • Inform Team Support or Sr. Team Leader if there are unusual issues or matters requiring attention or intervention. Position Type: This is an hourly position, business hours, M-F. Occasional OT, early mornings, evening and weekend work may be required as workload demands. ***** EQUIPMENT IS NOT PROVIDED, YOU MUST HAVE YOUR OWN COMPUTER EQUIPMENT Requirements: Preferred Education and Experience: • 2+ years of experience in a fast-paced customer service role requiring good judgement and proven problem-solving skills in Healthcare, Medical and or Insurance. • 1+ years of experience in a Medical Billing role requiring patient insurance verification and account setup. • 1+ years of medical billing coding experience • High school diploma or GED diploma • Medical Billing education is a PLUS! • Previous experience demonstrated the ability to follow multi-step procedures and apply attention to detail. • Strong ability to handle multiple tasks at various stages of completion.

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional customer service during encounters with patients, families, visitors and Ohio Health Physicians and Associates. **Responsibilities And Duties:** Accurately identifies patient in EMR system. Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service. Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates. Performs registration functions in any of the Patient Access areas. Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise. Uses various computer programs to enter and retrieve information. Verifies insurance eligibility using online eligibility system, payer websites or by phone call. Secures and tracks insurance authorizations and processed BXC patients. Transcribes ancillary orders. Scheduled outpatients. Generates, prints and provides patient estimates utilizing price estimator products. Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals. Attempts to collect residual balances from previous visits. Answers questions or concerns regarding insurance residuals and self-pay accounts. Uses knowledges of CPT codes to accurately select codes from clinical descriptions. Generates appropriate regulatory documents and obtains consent signatures. Identifies and/or determines patient Out of Network acceptance into the organization. Reviews insurance information and speaks to patients regarding available financial aid. Explains billing procedures, hospital policies and provides appropriate literature and documentation. Scans required documents used for claim submission into patient's medical record. Escorts or transports patients in a safe and efficient manner to and from various destinations. Assists clinical staff in administrative duties as needed. Complies with policies and procedures that are unique to each access area. Assists with training new associates. Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas. Goes to the Nursing Units to register or obtain consents. Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations. Makes reminder phone calls to patient. Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts. Maintains patient logs for statistical purposes. Reviewed insurance information and determines need for referrals and/or financial counseling. Educations patients on MyChart, including its activation. Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination. **Minimum Qualifications:** High School or GED (Required) **Additional Job Description:** Excellent communication, organization, and customer service skills, basic computer skills. One to two years previous Experience in a medical office setting. **Work Shift:** Day **Scheduled Weekly Hours :** 16 **Department** Main Registration Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

The Patient Access Representative assists patients, clinic staff or other clinical staff to schedule, pre-register, register for all services at Adena Health System. Patient Access Representatives use established interviewing techniques to gather information in person, by accessing EPIC or by phone. Information gathered includes demographic information, insurance, financial, ensuring correct precert/authorization and other information from patients or their representatives required for billing and collecting patient accounts. This position uses various electronic tools to ensure the patient's insurance coverage is active. This position will be required to run an estimate on each patient at each visit or over the phone when pre-registering. Required signatures and documents are obtained by this position at the time of registration and scanned into document imaging. This position enters diagnosis, tests and checks orders for completeness and medical necessity. This position interacts with clinicians in the ER, outpatient and clinics to ensure patient care is delivered in a timely manner. The Patient Access Representative must be self-driven and able to multi-task and prioritize their work. They must have strong communication skills and be able to deal effectively with others. This position is team oriented and contributes to achieving department goals. In addition, Patient Access Representatives at AGMC answer all incoming calls on the hospital switchboard and transfer as appropriate. The caregiver in this role will need to be comfortable with collecting at time of service, copay and deductibles, etc. Required Educational Degree: Completed 3 years of high school; High School Diploma or GED Preferred Education: Business or Healthcare education desired Required Experience: 0-2 years hospital clerical, general clerical or customer service related position; Must be able to type 40 words per minute Preferred Experience: Other healthcare, hospital or physician experience Benefits for Eligible Caregivers: Paid Time Off Retirement Plan Medical Insurance Tuition Reimbursement Work-Life Balance About Adena Health: Adena Health is an independent, not-for-profit and locally governed health organization that has been “called to serve our communities” for more than 125 years. With hospitals in Chillicothe, Greenfield, Washington Court House, and Waverly, Adena serves more than 400,000 residents in south central and southern Ohio through its network of more than 40 locations, composed of 4,500 employees - including more than 200 physician partners and 150 advanced practice provider partners - regional health centers, emergency and urgent care, and primary and specialty care practices. A regional economic catalyst, Adena's specialty services include orthopedics and sports medicine, heart and vascular care, pediatric and women's health, oncology services, and various other specialties. Adena Health is made up of 341 beds, including 266-bed Adena Regional Medical Center in Chillicothe and three 25-bed critical access hospitals-Adena Fayette Medical Center in Washington Court House; Adena Greenfield Medical Center in Greenfield; and Adena Pike Medical Center in Waverly.