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Medical claims specialist vs billing representative

The differences between medical claims specialists and billing representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a medical claims specialist, becoming a billing representative takes usually requires 1-2 years. Additionally, a medical claims specialist has an average salary of $35,706, which is higher than the $35,002 average annual salary of a billing representative.

The top three skills for a medical claims specialist include customer service, patients and medicaid. The most important skills for a billing representative are patients, customer service, and data entry.

Medical claims specialist vs billing representative overview

Medical Claims SpecialistBilling Representative
Yearly salary$35,706$35,002
Hourly rate$17.17$16.83
Growth rate11%-3%
Number of jobs82,89795,425
Job satisfaction--
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 30%
Average age4546
Years of experience122

What does a medical claims specialist do?

A medical claims specialist is responsible for gathering and processing the information required to complete the medical insurance claims process. Typical duties include determining covered medical insurance losses, documenting medical claims actions, and resolving claims through approval or denial of documentation. In addition, you will be responsible for maintaining excellent customer service by responding to customer inquiries and following best practices. You will also be responsible for protecting company operations by maintaining the confidentiality of information.

What does a billing representative do?

A billing representative assists with the overall operations of the organization's billing department. Billing representatives post payments timely on the database, update account statements, generate financial reports, release invoices, and resolve account discrepancies. They also perform client accounts reconciliation as needed, monitor account receivables, review overdated balance, and notify clients of payment updates to ensure accurate and timely billing. A billing representative must have strong analytical and communication skills to manage clients' accounts, as well as comprehensive knowledge on the accounting industry to explain the payment terms and policies of an organization to a client.

Medical claims specialist vs billing representative salary

Medical claims specialists and billing representatives have different pay scales, as shown below.

Medical Claims SpecialistBilling Representative
Average salary$35,706$35,002
Salary rangeBetween $28,000 And $43,000Between $28,000 And $42,000
Highest paying CityAttleboro, MAWorcester, MA
Highest paying stateConnecticutMassachusetts
Best paying companyTotal Medical Personnel StaffingRelevante
Best paying industryGovernmentTechnology

Differences between medical claims specialist and billing representative education

There are a few differences between a medical claims specialist and a billing representative in terms of educational background:

Medical Claims SpecialistBilling Representative
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 30%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Medical claims specialist vs billing representative demographics

Here are the differences between medical claims specialists' and billing representatives' demographics:

Medical Claims SpecialistBilling Representative
Average age4546
Gender ratioMale, 16.7% Female, 83.3%Male, 15.7% Female, 84.3%
Race ratioBlack or African American, 9.5% Unknown, 4.2% Hispanic or Latino, 17.0% Asian, 8.3% White, 59.8% American Indian and Alaska Native, 1.3%Black or African American, 10.4% Unknown, 4.3% Hispanic or Latino, 19.9% Asian, 7.3% White, 57.2% American Indian and Alaska Native, 0.9%
LGBT Percentage9%7%

Differences between medical claims specialist and billing representative duties and responsibilities

Medical claims specialist example responsibilities.

  • Apply Medicare, Medicaid billing guidelines to achieve maximum reimbursement.
  • Detail knowledge of medical coding; ICD-9, CPT and HCPCS codes.
  • Confirm coverage and work with private payers, commercial payers, Medicaid, and Medicare for reimbursement of provide medical services.
  • Research medical records, compliance requirements and explanations of benefits to resolve accounts payable for Medicare, Medicaid and commercial insurance.
  • Maintain strict confidentiality/privacy of patients' protect health information in accordance with HIPAA regulations.
  • Assist in educating new hires in HIPPA laws and training.
  • Show more

Billing representative example responsibilities.

  • Manage software programs for MSP accounts, monthly billing and EMC file transfers to Medicare.
  • Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
  • Process orders in compliance with Medicare, Medicaid and private insurance verification guidelines; confirming customer's eligibility and insurance coverage.
  • Verify insurance eligibility for schedule appointments, and verify cash pricing for private pay patients who request cost by CPT code.
  • Submit and receive Medicare and Medicaid claims electronically on a daily basis.
  • Utilize extensive computer skills and coding knowledge to produce and submit physical therapy and occupational therapy claims through medicaid and medicare.
  • Show more

Medical claims specialist vs billing representative skills

Common medical claims specialist skills
  • Customer Service, 14%
  • Patients, 9%
  • Medicaid, 7%
  • Medical Billing, 6%
  • Phone Calls, 6%
  • Medical Terminology, 5%
Common billing representative skills
  • Patients, 18%
  • Customer Service, 13%
  • Data Entry, 6%
  • Medical Billing, 5%
  • Medicaid, 5%
  • Patient Accounts, 4%

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