A medical clerk works in a medical facility or hospital to provide various clerical and administrative services. Medical clerks are usually responsible for managing patient records, collecting patient information, processing patient paperwork during admission and discharge, and distributing medical charts to different hospital departments.
In addition, medical clerks are also in charge of ensuring that all medical records are kept confidential and records are completed according to hospital regulations. They may also perform other duties such as answering phones, responding to emails, and managing digital patient files.
A medical clerk must have a good understanding of HIPAA rules and other laws regarding patient information protection. Moreover, they must be proficient in MS office and information management programs, as well as basic telephone systems.
To be successful in this role, a medical clerk must have outstanding skills in communication, organization, and customer service. A keen eye for detail and the ability to multi-task can also be advantageous since this role involves multiple job roles and no room for error.
The average salary of a medical clerk is $15 an hour or around $31,000 a year. Medical clerks with prior experience and additional education may earn more than this figure, especially with certifications in the healthcare field.