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Medical clerk skills for your resume and career

Updated January 8, 2025
5 min read
Medical clerk example skills
Below we've compiled a list of the most critical medical clerk skills. We ranked the top skills for medical clerks based on the percentage of resumes they appeared on. For example, 31.9% of medical clerk resumes contained patients as a skill. Continue reading to find out what skills a medical clerk needs to be successful in the workplace.

15 medical clerk skills for your resume and career

1. Patients

Here's how medical clerks use patients:
  • Answered questions concerning clinic/hospital/DOD protocol and applied clinic guidelines when assisting patients and providers.
  • Distributed referrals and assisted patients in attaining appointments in specialty clinics.

2. Medical Terminology

Here's how medical clerks use medical terminology:
  • Perform secretarial duties using specific knowledge of medical terminology and Hospital, clinic, or laboratory procedures.
  • Possess knowledge of medical records procedures, medical terminology and medical policies and procedures.

3. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how medical clerks use data entry:
  • Performed clerical duties to include data entry from physicals and other necessary medical procedures.
  • Filed correspondence, insurance inquiries, and performed data entry of confidential patient information.

4. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how medical clerks use phone calls:
  • Screened telephone calls and visitors; referred individuals to appropriate providers.
  • Received telephone calls and acted appropriately after determining patient needs.

5. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how medical clerks use patient care:
  • Perform variety of receptionist/clerical/record-keeping duties associated with patient care/treatment in one of several clinics responsible for a variety of medical services.
  • Assisted referral and eligibility departments through scheduling and various tasks involving patient care.

6. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how medical clerks use telephone calls:
  • Review records for completeness, accuracy and compliance with regulations Receive telephone calls from patients and physicians requesting chart information.
  • Responded to telephone calls in a courteous professional voice soliciting precise pertinent information to help determine the patient individual needs.

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7. Appointment Scheduling

Here's how medical clerks use appointment scheduling:
  • Provided patients' with maximum allowable provider time and maintained maximum utilization of treatment room by effective appointment scheduling.
  • Operated office equipment specially trained on appointment scheduling software.

8. Patient Charts

Here's how medical clerks use patient charts:
  • Prepared patient charts and verified essential information.
  • Reviewed inmate/patient charts and scheduled appointments.

9. Clerical Support

Clerical support performs activities that must be done in every workplace in order to support the company going forward. These duties, which come within the category of clerical support, are typically delegated to entry-level employees since they are simple and easy to learn. Even though clerical duties like printing and filing are easy, they require time and in many instances, other workers are preoccupied with other activities and unable to keep up with all that needs to be accomplished. As a result, many businesses employ clerical support staff who are solely responsible for these duties.

Here's how medical clerks use clerical support:
  • Provided clerical/administrative support in the Referral Management Center for customer service, referral tracking, referral appointing, and reporting activities.
  • Provided clerical support to several departments.

10. Front Desk

Here's how medical clerks use front desk:
  • Provided comprehensive front desk administration operations supporting 12 dentists.
  • Served as front desk staff for a 3 provider office in Family Medicine as well as Camp Geiger Sports Medicine Clinic.

11. Patient Appointments

Here's how medical clerks use patient appointments:
  • Performed data input * Maintained patient records * Scheduled patient appointments * Verified patient eligibility
  • Located and retrieved filed documents, answered telephone inquiries and scheduled patient appointments.

12. HIPAA

Here's how medical clerks use hipaa:
  • Protected patient rights by maintaining confidentiality of personal and financial information according to HIPAA standards.
  • Follow HIPAA compliance and TriWest Confidentiality guidelines and processes when handling protected health information.

13. Office Equipment

Here's how medical clerks use office equipment:
  • Performed day-to-day administrative tasks operating all standard office equipment.
  • Maintain office equipment and supply inventory.

14. Provide Clerical Support

Here's how medical clerks use provide clerical support:
  • Provide clerical support to include answering the telephones and responding to requests appropriately.
  • Provide clerical support for Refractive Surgery Clinic to ensure efficient office operation.

15. Computer System

Here's how medical clerks use computer system:
  • Spot-check scheduled appointments, updates patient demographics and telephone consults and any appointment related work information via computer system
  • Utilized hospital computer system to enter appointments, verify patient information and obtain reports.
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List of medical clerk skills to add to your resume

Medical clerk skills

The most important skills for a medical clerk resume and required skills for a medical clerk to have include:

  • Patients
  • Medical Terminology
  • Data Entry
  • Phone Calls
  • Patient Care
  • Telephone Calls
  • Appointment Scheduling
  • Patient Charts
  • Clerical Support
  • Front Desk
  • Patient Appointments
  • HIPAA
  • Office Equipment
  • Provide Clerical Support
  • Computer System
  • Hippa
  • EKG
  • Medical Charts
  • Vital Signs
  • Patient Registration
  • Insurance Forms
  • Radiology
  • CHCS
  • Test Results
  • Surgery
  • Patient Data
  • Medical Reports
  • Medicaid
  • Medical History
  • Physician Orders
  • Insurance Coverage
  • Patient Demographics
  • Medical Appointments
  • CPT
  • Insurance Verification
  • Veterans
  • Lab Reports
  • Administrative Functions
  • Lab Results
  • Administrative Tasks
  • Medical Care
  • Health Insurance
  • Medical Billing
  • Patient Flow
  • Word Processing
  • Composite Health
  • Direct Calls
  • AHLTA
  • ICD-9
  • Medical Services

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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