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Become A Medical Collector

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Working As A Medical Collector

  • Getting Information
  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Repetitive

  • $31,000

    Average Salary

What Does A Medical Collector Do

Bill and account collectors try to recover payment on overdue bills. They negotiate repayment plans with debtors and help them find solutions to make paying their overdue bills easier.

Duties

Bill and account collectors typically do the following:

  • Find consumers and businesses who have overdue bills
  • Track down consumers who have an out-of-date address by using the Internet, post office, credit bureaus, or neighbors—a process called “skip tracing”
  • Inform debtors that they have an overdue bill and try to negotiate a payment
  • Explain the terms of sale or contract with the debtor, when necessary
  • Learn the reasons for the overdue bills, which can help with the negotiations
  • Offer credit advice or refer a consumer to a debt counselor, when appropriate

Bill and account collectors generally contact debtors by phone, although sometimes they do so by mail. They use computer systems to update contact information and record past collection attempts with a particular debtor. Keeping these records can help collectors with future negotiations.

The main job of bill and account collectors is finding a solution that is acceptable to the debtor and maximizes payment to the creditor. Listening to the debtor and paying attention to his or her concerns can help the collector negotiate a solution.

After the collector and debtor agree on a repayment plan, the collector continually checks to ensure that the debtor pays on time. If the debtor does not pay, the collector submits a statement to the creditor, who can take legal action. In extreme cases, this legal action may include taking back goods or disconnecting service.

Collectors must follow federal and state laws that govern debt collection. These laws require that collectors make sure they are talking with the debtor before announcing that the purpose of the call is to collect a debt. A collector also must give a statement, called “mini-Miranda,” which informs the account holder that they are speaking with a bill or debt collector.

Although many collectors work for third-party collection agencies, some work in-house for the original creditor, such as a credit-card company or a health care provider. The day-to-day activities of in-house collectors are generally the same as those of other collectors.

Collectors usually have goals they are expected to meet. Typically, these include calls per hour and success rates.

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How To Become A Medical Collector

Collectors usually must have a high school diploma. A few months of on-the-job training is common.

Education

Most bill and account collectors are required to have a high school diploma, although some employers prefer applicants who have taken some college courses. Communication, accounting, and basic computer courses are examples of classes that are helpful for entering this occupation.

Training

Collectors usually get 1 to 3 months of on-the-job training after being hired. Training includes learning the company’s policies and computer software and learning the laws for debt collection in the Fair Debt Collection Practices Act, as well as their state’s debt-collection regulations. Collectors also may be trained in negotiation techniques.

Important Qualities

Listening skills. Collectors must pay attention to what debtors say when trying to negotiate a repayment plan. Learning the particular situation of the debtors and how they fell into debt can help collectors suggest solutions.

Negotiating skills. The main aspects of a collector’s job are reconciling the differences between two parties (the debtor and the creditor) and offering a solution that is acceptable to both parties.

Speaking skills. Collectors must be able to speak to debtors to explain their choices and ensure that they fully understand what is being said.

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Medical Collector Jobs

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Medical Collector Career Paths

Medical Collector
Collections Specialist Accounts Receivable Specialist Accountant
Accountant And Office Manager
6 Yearsyrs
Collections Specialist Accounts Receivable Specialist Credit Analyst
Credit Manager
5 Yearsyrs
Collections Specialist Team Leader Office Manager
Practice Manager
9 Yearsyrs
Accounts Receivable Specialist Accountant Office Manager
Business Office Manager
7 Yearsyrs
Reimbursement Specialist Office Manager
Billing Manager
7 Yearsyrs
Reimbursement Specialist Medical Coder Assistant Manager
Center Manager
6 Yearsyrs
Reimbursement Specialist Medical Coder Billing Manager
Accounts Receivable Manager
6 Yearsyrs
Insurance Collector Bill Collector Billing And Insurance Coordinator
Senior Billing Specialist
7 Yearsyrs
Insurance Collector Bill Collector Collection Team Lead
Collection Supervisor
5 Yearsyrs
Insurance Collector Bill Collector Medical Coder
Medical Billing Manager
6 Yearsyrs
Senior Collector Collections Manager
Credit And Collection Manager
7 Yearsyrs
Senior Collector Collection Supervisor
Collections Manager
5 Yearsyrs
Senior Collector Team Leader Customer Service Manager
Call Center Manager
6 Yearsyrs
Collection Team Lead Team Leader Property Manager
Office Manager Of Human Resources
6 Yearsyrs
Collection Team Lead Collections Manager Business Office Manager
Revenue Manager
8 Yearsyrs
Analyst Senior Accountant Accounts Receivable Manager
Patient Account Manager
7 Yearsyrs
Claims Representative Recovery Specialist Credit And Collections Analyst
Senior Accounts Receivable Specialist
7 Yearsyrs
Claims Representative Field Specialist Energy Consultant
Lead Generator
5 Yearsyrs
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Do you work as a Medical Collector?

Help others decide if this is a good career for them

Average Length of Employment
Insurance Biller 3.3 years
Recovery Collector 3.0 years
Bill Collector 2.7 years
Collector 2.2 years
Claims Collector 2.2 years
Debt Collector 2.1 years
Medical Collector 2.0 years
Payment Collector 2.0 years
Top Careers Before Medical Collector
Collector 11.3%
Cashier 8.3%
Manager 2.1%
Top Careers After Medical Collector
Collector 10.5%
Cashier 5.3%

Do you work as a Medical Collector?

Average Yearly Salary
$31,000
View Detailed Salary Report
$24,000
Min 10%
$31,000
Median 50%
$31,000
Median 50%
$31,000
Median 50%
$31,000
Median 50%
$31,000
Median 50%
$31,000
Median 50%
$31,000
Median 50%
$40,000
Max 90%
Best Paying Company
CornerStone Staffing
Highest Paying City
Oakland, CA
Highest Paying State
Alaska
Avg Experience Level
2.4 years
How much does a Medical Collector make at top companies?
The national average salary for a Medical Collector in the United States is $31,479 per year or $15 per hour. Those in the bottom 10 percent make under $24,000 a year, and the top 10 percent make over $40,000.

How Would You Rate The Salary Of a Medical Collector?

Have you worked as a Medical Collector? Help other job seekers by rating your experience as a Medical Collector.

Top Skills for A Medical Collector

  1. Insurance Companies
  2. Payment Arrangements
  3. Medical Accounts
You can check out examples of real life uses of top skills on resumes here:
  • Received recognition for creating time-efficient ways to touch on every patient's account and improved communication with attorneys and insurance companies.
  • Establish payment arrangements, sent correct itemized statements to patient after reconciling of accounts.
  • Adhered to strict compliance with company and governmental regulations while billing medical accounts for different regional hospitals and Emergency Room physicians.
  • Verified validity of account discrepancies by obtaining and investigating information from sales, customer service departments, and from customers.
  • Communicate directly with debtors private insurance company's including Medicaid and medicare.

Medical Collector Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,729 Medical Collector resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Medical Collector Resume

View Resume Examples

Medical Collector Demographics

Gender

Female

69.1%

Male

15.7%

Unknown

15.2%
Ethnicity

White

57.1%

Hispanic or Latino

20.8%

Black or African American

13.3%

Asian

5.7%

Unknown

3.1%
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Foreign Languages Spoken

Spanish

84.8%

Carrier

2.5%

Russian

2.5%

Gujarati

1.3%

Uzbek

1.3%

Persian

1.3%

French

1.3%

German

1.3%

Armenian

1.3%

Korean

1.3%

Hindi

1.3%
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Medical Collector Education

Schools

University of Phoenix

26.6%

Remington College

7.1%

Houston Community College

6.0%

Midlands Technical College

6.0%

Kaplan University

5.6%

Miami Dade College

4.9%

All American Career College

4.9%

Ultimate Medical Academy - Clearwater

4.5%

Ashford University

3.7%

The Academy

3.7%

Strayer University

3.4%

South University

3.0%

Nashville State Community College

2.6%

Florida Career College - Miami

2.6%

Augusta Technical College

2.6%

Essex County College

2.6%

American InterContinental University

2.6%

San Antonio College

2.6%

Long Beach City College

2.6%

Everest Institute

2.2%
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Majors

Health Care Administration

26.1%

Business

23.1%

Medical Assisting Services

8.9%

Accounting

6.3%

Criminal Justice

4.4%

Psychology

4.4%

Insurance

3.9%

Nursing

3.8%

Management

3.0%

General Studies

2.0%

Communication

2.0%

Education

1.6%

Legal Support Services

1.6%

Pharmacy

1.4%

Social Work

1.3%

Finance

1.3%

Computer Information Systems

1.3%

Secretarial And Administrative Science

1.3%

Health/Medical Preparatory Programs

1.2%

Computer Science

1.2%
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Degrees

Other

37.5%

Bachelors

20.6%

Associate

17.0%

Certificate

11.6%

Diploma

7.9%

Masters

4.8%

License

0.5%

Doctorate

0.1%
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Top Medical Collector Employers

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Jobs From Top Medical Collector Employers

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