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The differences between medical directors and service directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a medical director and a service director. Additionally, a medical director has an average salary of $230,317, which is higher than the $114,981 average annual salary of a service director.
The top three skills for a medical director include patients, medical care and medical services. The most important skills for a service director are patients, healthcare, and patient care.
| Medical Director | Service Director | |
| Yearly salary | $230,317 | $114,981 |
| Hourly rate | $110.73 | $55.28 |
| Growth rate | 28% | 28% |
| Number of jobs | 75,810 | 64,277 |
| Job satisfaction | 4 | - |
| Most common degree | Bachelor's Degree, 32% | Bachelor's Degree, 59% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A medical director is responsible for handling the overall supervision of different medical departments, managing the coordination between medical teams to ensure smooth operations and achieve high-quality care services for the patients. Medical directors enforce strict guidelines and safety measures for everyone's adherence. They also implement medical care programs, recruit medical staff, inspect the adequacy of medical equipment, respond to patient's inquiries and concerns, and oversee the facilities' procedures. A medical director manages the budget of the department, allocating equal resources to address every need.
A service director is responsible for managing and implementing customer service policies and ensuring that all staff strictly adhere to reach the highest customer satisfaction. Service directors' duties include identifying business opportunities to improve customers' experience, monitoring the performance of the customer service team, developing strategic procedures on service delivery, creating new promotional offers and services, and coaching the team to increase business productivity. A service director must have excellent leadership and communication skills, as well as extensive knowledge of the customer service industry to lead the team and boost company sales.
Medical directors and service directors have different pay scales, as shown below.
| Medical Director | Service Director | |
| Average salary | $230,317 | $114,981 |
| Salary range | Between $143,000 And $369,000 | Between $70,000 And $188,000 |
| Highest paying City | Seattle, WA | San Francisco, CA |
| Highest paying state | Alaska | California |
| Best paying company | UnitedHealth Group | Mayo Clinic |
| Best paying industry | Insurance | Technology |
There are a few differences between a medical director and a service director in terms of educational background:
| Medical Director | Service Director | |
| Most common degree | Bachelor's Degree, 32% | Bachelor's Degree, 59% |
| Most common major | Medicine | Business |
| Most common college | University of Michigan - Ann Arbor | University of Pennsylvania |
Here are the differences between medical directors' and service directors' demographics:
| Medical Director | Service Director | |
| Average age | 47 | 47 |
| Gender ratio | Male, 57.0% Female, 43.0% | Male, 57.2% Female, 42.8% |
| Race ratio | Black or African American, 11.0% Unknown, 4.3% Hispanic or Latino, 14.2% Asian, 7.9% White, 61.8% American Indian and Alaska Native, 0.7% | Black or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 7.6% White, 61.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 12% | 12% |