What does a Medical Manager do?
A medical manager is a health care expert primarily in charge of overseeing a particular department or office, ensuring efficiency and smooth workflow. Their responsibilities typically revolve around performing administrative tasks such as arranging schedules and appointments, handling calls and correspondence, maintaining personal records of patients, updating medical histories, and liaising with insurance companies for updates and verification. There are also instances where they must produce progress reports, delegate tasks, and train new staff, all while adhering to the hospital's policies and regulations.
Medical manager responsibilities
Here are examples of responsibilities from real medical manager resumes:
- Accomplish patient assessment, vital sign and cardiac monitoring, phlebotomy, post-surgical evaluation, ventilator maintenance and physical therapy.
- Assist in discharge planning for post hospitalization patients by arranging for require services at home or rehabilitation facility.
- Maintain all personnel, medical records and documents within HIPAA confidentiality standards.
- Subject to FDA audits with outstanding results in procedures, qualifications, documentation and credentials.
- Recruit, hire, and supervise employees; develop software, write software tests for FDA compliance.
- Schedule surgeries with local hospital operating staff and ensure all paperwork are complete and receive before date of surgery.
- Review patient medical records and perform chart audits to ensure documentation supports services bill, in accordance with CMS standards.
- Act as LIS administrator learning the operation of laboratory information system, including how to build, maintain and troubleshoot.
- Participate in unit-base QA program.
- Schedule office operating room surgery and aesthetic treatments.
- Coordinate the provision of vocational rehabilitation services to employees.
- Maintain and advance skills and knowledge of approve standardized Phlebotomy procedures and techniques.
- Convince CMS through proven automation results to incorporate automate review productivity in budget performance measurements.
- Perform QC according to policy and manufacturers recommendations to ensure testing is performed as expected.
- Interface directly with providers to convey Medicaid policy and guidelines, individually and via group presentations.
Medical manager skills and personality traits
We calculated that 19% of Medical Managers are proficient in Healthcare, Patients, and Patient Care. They’re also known for soft skills such as Analytical skills, Communication skills, and Detail oriented.
We break down the percentage of Medical Managers that have these skills listed on their resume here:
- Healthcare, 19%
Analyzed utilization, financial results with other members of Healthcare Management Team to implement medical management activities to improve results.
- Patients, 17%
Managed flow of patients to changing and procedure rooms Processed credit and cash payments Verified insurance information
- Patient Care, 9%
Monitored and evaluated patient care.
- Home Health, 5%
Dispense and submit claims for items such as wound care, diabetic supplies, diabetic shoes, and home health medications.
- Quality Care, 4%
Provide high quality care through administration and documentation of medications and treatments.
- Oversight, 4%
Provided oversight for documentation collection, reporting and monitoring of continuing medical education experiences of external physician faculty.
Common skills that a medical manager uses to do their job include "healthcare," "patients," and "patient care." You can find details on the most important medical manager responsibilities below.
Analytical skills. One of the key soft skills for a medical manager to have is analytical skills. You can see how this relates to what medical managers do because "medical and health services managers review and evaluate healthcare metrics for ways to improve efficiency and meet goals." Additionally, a medical manager resume shows how medical managers use analytical skills: "perform data entry, pacs administration, and other tasks within hospital and radiology information systems, microsoft word and excel. "
Communication skills. Many medical manager duties rely on communication skills. "medical and health services managers must convey information to their staff, other healthcare workers, and, sometimes, patients and insurance agents.," so a medical manager will need this skill often in their role. This resume example is just one of many ways medical manager responsibilities rely on communication skills: "created all radiology forms, processes, training programs, and intra-specialty communication guidelines. "
Detail oriented. Another skill that relates to the job responsibilities of medical managers is detail oriented. This skill is critical to many everyday medical manager duties, as "medical and health services managers must pay attention to detail." This example from a resume shows how this skill is used: "tracked incoming money from insurance companies and patients using a very detailed excel spreadsheet. "
Leadership skills. A commonly-found skill in medical manager job descriptions, "leadership skills" is essential to what medical managers do. Medical manager responsibilities rely on this skill because "medical and health services managers hire, train, and direct staff." You can also see how medical manager duties rely on leadership skills in this resume example: "participated in a leadership role in medical management representing the medicaid department externally to owner hospitals and ancillary providers. "
Technical skills. Lastly, "technical skills" is an important element of what a medical manager does. Medical manager responsibilities require this skill because "medical and health services managers must stay up to date with advances in healthcare technology, such as the coding and electronic health record (ehr) systems their facility adopts." This resume example highlights how medical manager duties rely on this skill: "performed fda approved update to device history and technical files for changes/enhancements to existing product line. "
The three companies that hire the most medical managers are:
- Molina Healthcare266 medical managers jobs
- Edwards Lifesciences98 medical managers jobs
- Evolent Health50 medical managers jobs
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Compare different medical managers
Medical manager vs. Nursing director
A nursing director's role is to oversee and evaluate all nurse staff in a hospital or organization, ensuring their efficiency at providing care towards patients. A nursing director's responsibilities mainly revolve around administrative tasks such as coordinating with physicians and other consultants, producing reports, conducting assessments, managing the budget and expenditures, and resolving issues. Furthermore, a nursing director must keep and maintain accurate records, ensuring all procedures adhere to the highest health standards and aligns with the hospital's policies and regulations.
These skill sets are where the common ground ends though. The responsibilities of a medical manager are more likely to require skills like "healthcare," "patient care," "quality care," and "oncology." On the other hand, a job as a nursing director requires skills like "term care," "resident care," "direct patient care," and "federal regulations." As you can see, what employees do in each career varies considerably.
Nursing directors earn the highest salaries when working in the health care industry, with an average yearly salary of $83,602. On the other hand, medical managers are paid more in the pharmaceutical industry with an average salary of $166,924.The education levels that nursing directors earn slightly differ from medical managers. In particular, nursing directors are 1.6% less likely to graduate with a Master's Degree than a medical manager. Additionally, they're 3.3% less likely to earn a Doctoral Degree.Medical manager vs. Practice administrator
A Practice Administrator is responsible for the daily activities of a medical facility. They prepare prescriptions for patients, provide leadership in developing and implementing business plans, and oversee the billing and collection processes of departments.
Each career also uses different skills, according to real medical manager resumes. While medical manager responsibilities can utilize skills like "healthcare," "home health," "quality care," and "oncology," practice administrators use skills like "customer service," "payroll," "practice management," and "practice operations."
Practice administrators earn a lower average salary than medical managers. But practice administrators earn the highest pay in the professional industry, with an average salary of $87,971. Additionally, medical managers earn the highest salaries in the pharmaceutical with average pay of $166,924 annually.practice administrators earn higher levels of education than medical managers in general. They're 5.3% more likely to graduate with a Master's Degree and 3.3% less likely to earn a Doctoral Degree.Medical manager vs. Managed care director
A managed care director is responsible for providing quality care services for the patients by supervising clinical operations and managing medical staff. Managed care directors review all the medical activities in the institution and disseminate communications across the organization. They coordinate with health care providers, negotiate contracts with suppliers and medical organizations, verify insurance details, analyze financial transactions, and implement policies for strict compliance. A managed care director must have excellent communication and organizational skills, especially in handling the department's performance and strategizing to improve services.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a medical manager is likely to be skilled in "healthcare," "oncology," "medication administration," and "powerpoint," while a typical managed care director is skilled in "social work," "care management," "resident care," and "customer service."
Managed care directors make a very good living in the health care industry with an average annual salary of $68,515. On the other hand, medical managers are paid the highest salary in the pharmaceutical industry, with average annual pay of $166,924.When it comes to education, managed care directors tend to earn higher degree levels compared to medical managers. In fact, they're 8.8% more likely to earn a Master's Degree, and 2.0% more likely to graduate with a Doctoral Degree.Medical manager vs. Health director
A Health Director is responsible for developing health programs for disease prevention and the promotion of good health practices. They must keep health records and ensure excellent health facility maintenance.
Types of medical manager
Updated January 8, 2025
