Instructional Designer jobs at Medical Mutual

- 2 jobs

Claims Learning and Development Consultant
Westfield Insurance 4.6
Westfield Center, OH jobs
The Learning and Development Consultant, with limited oversight from manager, is responsible for the design, development, and delivery of effective learning programs that support employee development and organizational goals. The role is also responsible for identifying learning needs, developing and implementing training programs, evaluating program effectiveness, and continuously improving learning initiatives. The role works collaboratively with key stakeholders, such as HR business partners, subject matter experts, and leaders, to ensure that learning initiatives align with business objectives and support the development of a skilled and knowledgeable workforce. The role utilizes learning technologies, such as learning management systems (LMS), authoring tools, and other e-learning platforms, to design and deliver effective training programs and track learner progress. Job Responsibilities Develops the overall strategy and execution of designing, developing, managing, delivering, and maintaining business unit/segment training programs, vendor relationships and performance. Acts as a recognized learning and development subject matter expert for assigned business unit/segment(s). Utilizes technical and functional knowledge, adult learning methodologies, learning modalities, visual design tools, and assessment methodologies to evaluate audience-specific learning needs and create appropriate learning content. Manages and oversees curriculum development for entire business unit/segment, including planning, needs analysis, audience identification, resource requirements, risk mitigation, and schedule. Maintains effective and ongoing communication with business unit/segment staff, internal and external business partners, and leadership; collaborates effectively within the business unit/segment and across the organization to remain current on trends, share new information and best practices, and identify impacts to the technical curriculum. Develops and delivers engaging and effective training sessions using a variety of methods, such as classroom training, virtual training, e-learning, and blended learning, to ensure that employees acquire the necessary knowledge and skills to perform their roles effectively. Conducts needs assessments to identify performance gaps, learning needs, and skill development opportunities within the organization; designs learning solutions to address those needs. Develops and manages learning programs and initiatives, including creating learning objectives, designing, and delivering training modules, coordinating logistics, managing resources, and evaluating program effectiveness. Evaluates the effectiveness of learning programs through various assessment methods, gathering feedback from learners and stakeholders, and using data to continuously improve learning initiatives to measure their impact on employee performance and organizational goals. Utilizes learning technologies, such as learning management systems (LMS), authoring tools, and other e-learning platforms, to design, deliver, and manage learning programs and track learner progress. Ensures compliance with relevant policies, regulations, and industry standards. Prepares reports and documentation related to learning and development initiatives, progress, and outcomes. Stays updated with industry trends, best practices, and emerging technologies in the field of learning and development, and continuously improves professional skills through ongoing learning and development opportunities. May perform talent management responsibilities for up to two employees including navigation of employee related issues that impact morale and work environment to ensure a high performing team. This includes hiring and selection, succession planning, performance and compensation management, and employee development and career coaching, as required. Manages priorities and workload distribution and removes barriers that impede progress. Job Qualifications 7+ years of experience in Organizational Learning and Development or related technical experience. 7+ years of property claim handling experience. Bachelor's degree in Organizational Development or Human Resources or a related field and/or commensurate experience. Location Remote Licenses and Certifications: Certified Professional in Talent Development or CPTD or Associate Professional in Talent Development or APTD Behavioral Competencies Collaborates Communicates Effectively Customer Focus Decision Quality Nimble Learning Technical Skills Learning Content Analysis Learning and Development Theories Training Programs Evaluation Learning Software Data Reporting Facilitation Learning Strategy Training Programs Implementation Content Creation Developmental Needs Assessment This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
$55k-82k yearly est. Auto-Apply 38d ago
Learning & Talent Development Specialist - Retail Branch Facilitation
PNC Financial Services Group, Inc. 4.4
Cleveland, OH jobs
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Learning & Talent Development Specialist within PNC's PNC University organization, you will be based in one of the following locations: Birmingham, AL; Pittsburgh, PA; Cleveland, OH; Downers Grove, IL; or Dallas, TX. This position is primarily based in a location within PNC's footprint. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Supports the development and delivery of learning and talent development programs using sound learning and talent development principles. * Provides stakeholder consultation, the creation and delivery of learning and talent development resources, project and program management and measurement, and other deliverables that support learning and talent development. * Delivers a variety of learning and talent development programs to live audiences both in-person and virtually. Provides stand-up classroom instruction. * Reviews learning and talent development materials in relation to organizational needs, employee experiences and program objectives to ensure the consistency of quality, accuracy of content, and the achievement of intended business outcomes. * Fosters effective relationships among the HR function, the management team, business units and external partners and within the learning environment. Updates and analyzes program data to proactively make recommendations to management on areas of opportunity. * Provides reporting and data analysis of learning and talent development metrics across businesses. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Competencies Accuracy and Attention to Detail, Business Acumen, Live Instruction, Managing Multiple Priorities, Problem Solving, Project Management, Training And Development Work Experience Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $37,000.00 - $97,500.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. Application Window Generally, this opening is expected to be posted for two business days from 12/04/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
$37k-97.5k yearly 10d ago