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  • Sales and Service Expert

    24 Hour Fitness Worldwide, Inc. 4.7company rating

    Houston, TX jobs

    FULL-TIME Part-time The Sales and Service Expert (SSE) delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach of offering membership, fitness and retail products and services. The SSE builds relationships and translates the value of 24 Hour Fitness product and service offerings, and has a strong focus on behaviors that drive member acquisition and retention. The SSE delivers successful guest and member engagement, and attainment of sales revenue goals. ESSENTIAL DUTIES & RESPONSIBILTIES Guest Experience and New Member On-boarding Executes the CARE sales model with each guest and passionately relate how 24 Hour Fitness's products/services will satisfy their fitness needs. Tours potential members through the club and describes the facility, equipment, services and amenities that directly tie back to their individual fitness needs and goals. Ensures all guests are registered through the digital kiosk. Communicates membership and fitness offers in a clear and concise manner using Company provided presentation tools. Effectively and professionally enrolls guests using Company sales techniques and protocol. Adheres to specific Membership Agreement Procedures (MAP) when enrolling members and guests. On-boards new members successfully and assist with all member retention activities in order to drive club profitability. Consistently achieves or exceed personal and team sales goals. Prospecting and Lead Generation Obtains leads externally from within the community using company provided tools/programs. (i.e. Community outreach/Local Promotions, Corporate Sales on-sites). Generates leads/new business internally through member promotions, referrals, the dissemination of guest passes, and contacting leads generated via phone. Responsible for effectively setting appointments for all leads and potential new business opportunities. Communicates and promotes local and global marketing campaigns to leads and members. Manages and follows up on leads/new business by using a Lead Management System. Executes daily planner to track and plan for successful lead management and selling activities. Consistently achieve or exceed personal productivity goals. Member Experience Partners with Sales and Service Manager (SSM) to provide a best-in-class, member-centric experience that strengthens member relationships and builds member retention. Ensures members receive a friendly greeting/check-in and prompt attention to their needs. Engages members with various fitness offerings including personal training, group exercise classes and 24GO digital content. Maintains name relationships with members and serving as a resource for their questions or concerns, and putting them in touch with the right 24 Hour Fitness resources as appropriate. Provides a clean, friendly, well-maintained club to members and guests and Helps new members become comfortable in the club. VARIABLE COMPENSATION: Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. ORGANIZATION RELATIONSHIPS Reports to the Sales and Service Manager. Communicates and interacts with club members, prospective members and outside/third party vendors. This position does not have any direct reports. REQUIRED QUALIFICATIONS Knowledge, Skills & Abilities In-depth knowledge and experience with sales practices and techniques. General understanding of Fitness Industry. Ability to work with computers. Strong interpersonal communication skills. Strong customer service skills. Independent, self-starter with strong organizational skills. Ability to work as part of a team. Ability to operate Point of Sale (POS) System. Knowledge of Membership System software preferred. Minimum Educational Level/Certifications High School Diploma or GED. Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification from approved organization is required (within 60 days of employment). Bachelor's degree preferred. Work Experience and Qualifications * Prior experience in fitness or retail industry preferred. * 1-2 years of experience in service sales preferred. Physical Demands/ Environmental Conditions Ability to work in club office; move about club floors and rooms Occasionally required to demonstrate or explain proper physical fitness activities, techniques and procedures Ability to communicate telephonically with members Ability to access and operate company computer systems including: document preparation, data entry, read and interpret general and financial reports from a computer data base or email system While performing the duties of this job, the team member will be regularly exposed to moving mechanical parts Ability to work a varied schedule to support the needs of the business, including frequent extended workdays, weekends, and holidays may be required Able to work in a loud environment Travel Requirement * Minimum travel may be required for training purpose and lead generation. Disclaimers DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity. COMPLIANCE & INTEGRITY: Consistently supports compliance and Workplace Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and 24 Hour Fitness' policies and procedures. All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments. SERVICE & QUALITY: In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by 24 Hour Fitness as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to member and team members, contracted providers and vendors. WORKPLACE SAFETY: In addition to defined working conditions and physical requirements, employees are accountable for working safely; following established policies & procedures; and reporting all injuries and hazards to their supervisor immediately. Supervisors and Managers are accountable for ensuring the safety performance of employees; applying consistent practices in compliance with federal, state and local regulations; providing guidance to maintain a safe and healthy work environment. FUNCTIONAL GROUP Sales
    $113k-140k yearly est. 4d ago
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  • Fitness Coach

    24 Hour Fitness Worldwide, Inc. 4.7company rating

    Springfield, OH jobs

    FULL-TIME Part-time The Fitness Coach represents 24 Hour Fitness to members and clients by delivering a positive fitness experience and quality personal and small group training sessions leading to member retention and client acquisition. The Fitness Coach leverages experience and specialized education to deliver premium programming and consultation for clients in person. ESSENTIAL DUTIES & RESPONSIBILTIES Service and Train Clients Design and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selections, programs that include varied fitness offerings, general nutrition guidelines and teaching a fitness lifestyle. Inform clients of fitness tools available to assist them in achieving their goals. Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions and track progress. Demonstrate safe and proper exercise techniques to clients. Arrive on time, prepared and enthusiastic while being attentive for every training appointment and or group session. Meet minimum productivity expectations servicing clients and group sessions. Increase member group training sessions and attendance through strong teaching skills and ability to connect with and motivate others with a wide variety of fitness levels. Service Members and Administration Assist in member service activities such as fitness seminars, training days, and deliver a positive fitness experience to members and guests through complimentary fitness assessments. Build and generate a strong fitness business through new client acquisition and retention. Effective onboarding of new members and clients by providing professional recommendations to help acclimate to a fitness lifestyle. Coach members on proper use of equipment and exercise techniques. Start and finish sessions as scheduled. Handle member concerns or direct to appropriate club management. Deliver on the Service Promise of Clean, Friendly and Well-Maintained Club by racking weights, team cleans and assisting with maintaining a clean and organized club. Create, maintain, and regularly update progress for each personal training client, following company guidelines. Schedule personal training sessions, other appointments and administration of time four weeks in advance using company systems. ORGANIZATION RELATIONSHIPS Reports to the General Manager and will interact with all levels of club staff. QUALIFICATIONS Knowledge, Skills & Abilities Understand principles of physical fitness and proper exercise technique. Ability to communicate clearly and concisely, both verbally and in writing. Ability to adjust and operate fitness equipment. Ability to perform a variety of exercise routines. Demonstrate excellent customer services skills. Minimum Educational Level/Certifications High School Diploma or GED required. Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator Certifications (AED) received through in person training required. Degree in a related field or current certification through at least one nationally accredited industry associations. Specialized fitness credentials preferred or equivalent work experience or education in specialized function. Minimum Work Experience and Qualifications * 1+ years of experience as a Personal Trainer or Fitness Coach. * Holistic fitness program design and consultation experience preferred, but not required. Physical Demands/ Environmental Conditions * Must be able to lift 50 lbs. * Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, jumping, kicking, and prolonged standing and walking. Working Environment While performing the duties of this job the team member is regularly exposed to moving mechanical parts. The noise level in the environment is occasionally loud. Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business. DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Benefits Summary 24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership. Compensation Summary All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan. Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above). Actual offer may vary from posted hiring range based on location, work experience, and/or education. Fitness Coaches at 24 Hour Fitness earn a competitive hourly base rate with the opportunity to increase their income through session premium pay for each training session delivered. Coaches can further maximize their earnings with commission on eligible fitness sales, creating a unique opportunity to be rewarded not only for their coaching impact but also for helping members reach their goals. This blended compensation structure provides stability while also recognizing and rewarding performance and results. Pay Range: $25.90 - $41.44/hour in-session. 18.50/hour non-session. FUNCTIONAL GROUP Fitness
    $25.9-41.4 hourly 2d ago
  • Part-Time PM Customer Retention Representative (Remote)

    Globe Life Family of Companies 4.6company rating

    McKinney, TX jobs

    At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Part-Time Customer Retention Representative? Globe Life is looking for a Part-Time Customer Retention Representative to join the team! As a Customer Retention Representative, you will play a critical role in maintaining Globe Life's customer base by engaging with policyholders who have policies in a lapsed status. This role focuses on building relationships, understanding customer needs, and providing solutions to retain valuable life insurance coverage. This remote position offers evening shifts, Monday through Friday, and requires a 4-hour shift on Saturday between 8:00 am and 2:00 pm Central Time Zone. What You Will Do: Inbound Call Support: Handle incoming calls from policyholders returning a call from our outbound efforts (voicemail, text message, and/or email) and working to understand their needs to explore retention options. Outbound Lapse Recovery: Proactively contact customers with lapsed life insurance policies to discuss opportunities and payment solutions. Customer Consultation: Assess individual policyholder situations and recommend appropriate coverage adjustments. Relationship Building: Demonstrate clear, empathetic, and professional communication by actively listening to policyholder concerns, asking clarification questions to fully understand their situation, and explaining policy options and solutions in simple, easy-to-understand language. Documentation: Maintain accurate records of all customer interactions, retention efforts, and outcomes in company systems. Product Knowledge: Stay current on life insurance products, policy features, and company procedures to provide accurate information. Communication: Adapt communication style to meet individual customer needs, maintain a calm and supportive tone during difficult conversations, and ensure all the information provided is accurate and complete. Follow up with customers as needed to confirm understanding and satisfaction with proposed solutions. Performance Metrics and KPI Achievement: Meet or exceed established contact center key performance indicators (KPIs), including call volume targets, retention rate goals, first call resolution, adherence targets, call quality targets, and attendance expectations. Efficiently manage daily call quotas for both inbound calls and outbound lapse recovery contacts while maintaining quality standards. What You Can Bring: High school diploma or equivalent. Basic Microsoft Office Skills, including Word, Excel, and Outlook. Minimum Typing speed of 30 wpm. Experience in a call center environment preferred. Some experience in insurance and/or sales is preferred. Excellent verbal and written communication skills. Ability to solve complex policyholder issues with a positive attitude. Ability to work in a fast-paced environment and work well under pressure. Knowledge of life and/or health insurance terminology preferred.
    $62k-109k yearly est. 60d+ ago
  • Part Time Sales Associate

    Ace Cash Express, Inc. 4.4company rating

    Texarkana, TX jobs

    Understanding customers' unique needs and recommending appropriate ACE products and services. Communicating effectively with customers, empathizing with their challenges, and building trust. Providing exceptional customer service to foster lasting re Sales Associate, Part Time, Associate, Sales, Retail
    $21k-29k yearly est. 8d ago
  • Yoga

    24 Hour Fitness Worldwide, Inc. 4.7company rating

    Houston, TX jobs

    FULL-TIME Part-time The Group X Coach creates an inviting, inspiring and motivating group exercise experience through delivering pre-choreographed or freestyle group exercise programs to members and guests. ESSENTIAL DUTIES & RESPONSIBILTIES Class Instruction Coach pre-choreographed or freestyle group sessions and classes to a wide variety of members at varying fitness levels in person or via virtual technology. Present group sessions and classes in a way that makes members feel welcomed, encouraged and challenged. Ensure group sessions and classes are delivered with high quality and safe for all fitness levels by educating members on safe techniques and guidelines. Increase member attendance through strong teaching skills and ability to connect with and motivate others. Must maintain an average of Coaching at least 2 classes per week Customer Service Deliver exceptional customer services for members and guests through positive interactions before and after group session or class. Handle member concerns or direct to appropriate club management. Report broken equipment and maintenance needs to club management. Recruits new members to join classes. Start and finish group session and class on time as scheduled. Deliver on the Service Promise of Clean, Friendly and Well Maintained Club by organizing equipment and assisting with maintaining a clean and organized club. Administrative Find appropriate substitutes for group session or class coverage by following company policy and guidelines. Maintain a strong social media presence to attract new participants to class, special events, etc. Attend staff meetings on occasion as required. ORGANIZATION RELATIONSHIPS This position reports to the General Manager and interacts with all club staff, members and guests. QUALIFICATIONS Knowledge, Skills & Abilities Knowledge of safe exercise techniques and principles. Strong communication skills and ability to connect with a wide variety of people. Enthusiastic and energetic approach to creating a community feel within a group session or class. Passion for fitness and helping others achieve health and wellness goals. Minimum Educational Level/Certifications * Current approved group exercise primary certification for taught format. * High School Diploma or GED equivalent. Minimum Work Experience and Qualifications * Previous group exercise instruction experience is preferred. Physical Demands/ Environmental Conditions * Physical effort required for daily duties includes lifting weights, squatting, bending, reaching, hopping, jumping, kicking and prolonged standing and walking. Working Environment While performing the duties of this job the team member is regularly exposed to moving mechanical parts. The noise level in the environment is occasionally loud. Ability to work weekends and holidays as needed to support the business. DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. FUNCTIONAL GROUP Group X
    $66k-95k yearly est. 2d ago
  • Associate Project Manager

    Rockefeller Center North 4.5company rating

    Dallas, TX jobs

    Our people make all the difference in our success. We value innovation, teamwork and collaboration, and welcome passionate, results-oriented professionals to apply for our open positions. Participates in managing small-scale projects and specific project tasks throughout the real estate development lifecycle. The Associate Project Manager must understand the design and construction process in order to manage cost, schedule, risk, and quality. Works collaboratively with the Rockefeller Group team, consultants, contractors, tenants, clients, etc. to deliver projects on time and within budget. The Associate Project Manager must have the ability to travel as needed within the continental United States as projects may occur over a wide geographical region. In the construction phase of development, this position may be based full-time or part-time at the jobsite. Manages and resolves daily construction issues. Responds to project issues and emergencies as they occur, including nights and weekends, if necessary. Emergency after-hour site visits are required, as necessary. Communicates status, progress, and critical issues to Design and Construction Senior Management and other Rockefeller Group team members. Summary of Key Duties and Responsibilities: General Sets up and administers communication procedures for the project. Sets up and maintains project files onsite and online. Prepares agendas, takes and distributes meeting minutes, follows-up to resolve issues. Prepares monthly reports for distribution incorporating information from contractor. Creates and updates the project schedule, budget, risk matrix and cash flow throughout the development lifecycle. Coordinates project milestones with members of Rockefeller Group project team and third parties such as consultants, contractors, and vendors. Works with the Cost Management team to administer the PMWeb cost management system. Assists the Cost Management team with tasks including data entry in PMWeb and maintenance of logs and spreadsheets. Obtains approvals for budget transfers and distributions, change orders, consultant invoices and contractor requisitions. Creates and maintains the Potential Change Order log in PMWeb. Manages the procurement process for all phases of the development lifecycle. Creates and maintains consultant and general contractor bid lists. Creates Requests For Proposal and incorporates feedback from the project team Supports the Cost Management team in leveling bids. Prepares contracts and coordinates with legal team. Supports the Design & Construction Management team as needed. Ensures compliance with Rockefeller Group policies and procedures. Develops and maintains working relationships with key consultants, vendors and jurisdictional authorities. Performs other duties as assigned. Predevelopment and Design Phase Collects existing property documentation of potential acquisitions including zoning restrictions. Prepares order-of-magnitude budgets, milestone schedules and logistic plans for potential capital improvements. Identifies and documents the authorities having jurisdiction for the site. Creates and maintains the Owner's Program based on the goals of the proforma including feedback from internal stakeholders. Manages the design process: Reviews design documents to determine if they are complete, clear, and coordinated to minimize revisions. Manages required design decisions with appropriate stakeholders: Coordinates and manages the project team to ensure that designs are compliant with all agreements such as leases, partnerships, joint ventures, developer's agreements, planning board resolutions, and tenant expectations where defined. Coordinates the base building design criteria, including tenant requirements where applicable, to ensure proper tracking of future scope and costs. Tracks design decisions or approvals for variations in scope. Works with property management and operating partners to incorporate design elements for efficient building management. Construction Tracks project construction documentation: Coordinates permitting and special inspection requirements. Manages and tracks permit approvals. Tracks insurance and bonding requirements throughout construction. Oversees the Construction Manager (CM)/General Contractor's (GC) process for the shop drawings, submittals and requests for information. Enforces contract-required response times for consultants. Reviews and monitors CM/GC project documentation: Reviews contractor schedules for completeness and accuracy. Reviews the Construction Manager's subcontractor bid packages, contractor bid tallies, and subcontractor awards. Monitors implementation of MBE / DBE / WME / SBE requirements where applicable. Coordinates punch list activities, critical inspections, tests and commissioning. Inspects work for progress, quality, and safety. Manages architects, consultants, and CM/GC punch list activities. Monitors completion of work and punch list sign-offs. Manages existing tenant relationships and coordinates with property management team or operator. Reviews Daily Reports from contractor and reviews with superintendents for completeness and accuracy. Takes progress photos on a regular basis. Establishes site utility accounts. Coordinates work of utility providers with on-site contractor activities. Reviews and approves utility bills for payment. Maintains jobsite office and order services and supplies. Coordinates project closeout. Education Requirements: Bachelor's degree is required. A degree in architecture, engineering, or construction management is preferred. Experience / Knowledge / Skills Requirements: 1-5 years relevant experience in building design, general construction, or project management; experience working on industrial projects strongly preferred Working knowledge of construction terminology with the ability to read and interpret construction documents On-site construction experience LEED experience desirable Excellent oral and written communication skills Driven, motivate, and cooperative work ethic Ability to work in a fast-paced environment while maintaining attention-to-detail Capable of working independently and collaboratively Excellent time management skills are needed Excellent computer skills are required. An advanced knowledge of Microsoft Word, Excel, PowerPoint and Outlook is required. Knowledge of cost management and scheduling applications is preferred. Licenses / Certifications Requirements: LEED certification and OSHA certification are desirable Annual Salary Range: $100,000 - $105,000 Annual Discretionary Bonus Rockefeller Group offers a competitive benefits package. Please click here to view a comprehensive list of benefits. The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised periodically to meet the changing needs of the Company at the sole discretion of management. Position responsibilities are subject to change, consistent with business needs. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the Company. Rockefeller Group International, Inc. and its subsidiaries are equal opportunity employers and comply with all federal, state and local equal employment opportunity laws. Our aim is to continue to recruit and retain a diverse workforce that promotes inclusiveness and emphasizes individual initiative, continuous improvement and teamwork to deliver the highest quality real estate and services throughout the United States.
    $100k-105k yearly Auto-Apply 17d ago
  • Financial Analyst - Corporate Forecast (Hybrid)

    Globe Life Inc. 4.6company rating

    McKinney, TX jobs

    Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Financial Analyst - Corporate Forecast? Globe Life is looking for a Financial Analyst - Corporate Forecast to join the team! In this role, you will be responsible for developing and maintaining complex financial models based on an assessment and understanding of key drivers and assumptions. You will generate financial reports, presentations, monthly and quarterly reviews, and related analysis for executive management, Globe Life's Board of Directors, and other stakeholders. Additionally, you will evaluate the financial impact of key strategic initiatives and serve as the finance lead for projects. This includes developing financial business cases, maintaining financial oversight, advising operations, and supporting the development of appropriate KPIs, baseline projections, progress tracking, and reporting to drive accountability. This is a hybrid position located in McKinney, Texas. What You Will Do: * Work closely with Accounting, Actuarial, Tax, and Investments to model and consolidate the Annual Operating Summary and quarterly revisions for earnings guidance. * Develop and maintain complex financial models that support the annual operating plan, forecast, reporting, and analysis for corporate earnings guidance. * Coordinate variance analysis, financial assessment, and trend analysis of the business in support of long-term forecast. * Identify, design, and implement enhancements to existing forecasting and reporting processes and systems. * Support the development of corporate strategic business analysis and insights for executive talking points. * Develop capital planning models, reports, and templates. * Partner with business operations to develop the financial business case supporting capital investments and allocation of resources, and measure the impact using IRR, NPV, and ROI. * Support the development and implementation of the processes, templates, and governance around financial business case development, KPIs, executive reporting, and progress tracking. * Build out and maintain financial models to assess the financial impact of investments/initiatives under various scenarios, and assist business units in analyzing and quantifying the risks and opportunities. * Maintain financial oversight and provide recommendations on financial issues to the relevant business unit(s). * Develop and maintain a comprehensive understanding of the corporate strategic initiatives, priorities, and key business issues. * Serve as an active member of project/initiative teams - capturing financial assumptions and offering a financial perspective to project issues/challenges to drive outcomes. * Collaborates with other finance team members to ensure the annual operating plan and strategic projections accurately reflect the status of large-scale enterprise initiatives. * Identify and recommend process improvements that significantly reduce workloads and reporting redundancies. * Develop the financial business cases for presentation to senior leadership. * Maintain reporting/tracking of key metrics for strategic initiatives to drive accountability for expected outcomes/results. * Mentor and train other members of the Corporate Financial Planning & Analysis team. * Ad hoc analysis and special projects involving systemic improvements, expense deep dives, and implementation of corporate policies and other projects to support key strategic initiatives. What You Can Bring: * Bachelor's degree in Finance, Accounting, or Economics with progressive technical and operational business experience. * 2+ years of relevant work experience in a public company, working in corporate finance, preferably within the insurance or financial services industry. * Holding or actively working towards a CPA, CFA, or MBA is a plus. * Demonstrated knowledge of corporate financial planning, reporting, and analysis. * Proven analytical skills and financial modeling experience with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy. * Proven experience in building complex financial models that forecast a company's income statement, balance sheet, and cash flow. * Proven ability to manage multiple tasks and projects simultaneously, to prioritize and meet deadlines. * Balances data and information, making decisions based on both a sense of what is correct and logical. * Ability to clearly communicate compelling messages to senior leaders and partners. * Strong interpersonal skills and the ability to easily build effective relationships with senior management to become a trusted advisor/partner of the business. * Demonstrates strong initiative with the ability to work independently, identify issues, and succinctly present solutions. * Balances a high sense of urgency with presenting detailed and accurate financial information. * Takes initiative and is not satisfied with the status quo. * Leads and actively participates in team meetings and is involved in developing individual and team project plans. * Demonstrates a willingness to persist when faced with obstacles or adversity. * Willingness to accommodate the rigor of the annual and quarterly reporting cycle. * Expert-level Microsoft Excel with an aptitude in financial modeling, planning systems, and reporting for analysis. * Experience with corporate performance management software solutions Anaplan is a plus. * Experience with data visualization software (Power BI or Tableau) is a plus. Applicable To All Employees of Globe Life Family of Companies: * Reliable and predictable attendance of your assigned shift. * Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: * Competitive compensation designed to reflect your expertise and contribution. * Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. * Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. * Paid holidays and time off to support a healthy work-life balance. * Parental leave to help our employees welcome their new additions. * Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. * Company-paid counseling for assistance with mental health, stress management, and work-life balance. * Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. * Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters. Location: McKinney, TX
    $76k-96k yearly est. 16d ago
  • After School Youth Program Staff- New London, OH

    Boys and Girls Clubs of Northeast Ohio 3.3company rating

    Norwalk, OH jobs

    Job Description Opening! Come Help us Build our Team! Are you interested in Making a Difference in the Lives of Local Youth? Boys & Girls Clubs of Northeast Ohio is hiring for the 2025-26 School Year! We have an immediate opening for a Youth Development Professional (YDP) at our New London Elementary Club in New London, Ohio. Our YDPs assist with after-school programming at our clubs. We are looking for individual with a passion for working with youth in supervised, fun and safe environments. Our YDPs are responsible for planning and implementing appropriate program activities; tracking, promoting and encouraging program participation; and assisting with membership recruitment. Positions are Part-time, Monday-Friday Approx schedule is 2 pm - 6 pm - 20 hours per week. Starting pay rate is $ 17 per hour. Responsibilities: Ability to support an exciting, caring and enjoyable educational environment. Team player who can collaborate with peers. Provide guidance and be a Role Model. Requirements: Minimum 1 year experience working with youth preferred. Final candidates must clear a background check and drug test. 18 years of age with a High School Diploma
    $17 hourly 22d ago
  • Sr. Life Insurance Underwriter (Remote)

    Globe Life Inc. 4.6company rating

    McKinney, TX jobs

    Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Sr. Life Insurance Underwriter? Globe Life is actively networking with experienced Sr. Life Insurance Underwriters who are open to new opportunities! In this role, you will be responsible for evaluating life insurance applications, making critical decisions on risk selection, and determining whether to issue standard rates or decline applications. Guided by underwriting standards and written guidelines, you'll implement underwriting policies and procedures to efficiently process new business while also collaborating with other departments. This is a remote / work-from-home position. What You Will Do: * Screen life insurance applications, including trial applications, to select risks and determine standard, rate, or reject disposition. * Implement underwriting policies and procedures for new business processing and other department processes. * Utilize Swiss Re Underwriting manual and internal company notes to implement medical guidelines. * Report and interpret MIB codes, as well as evaluate results of oral saliva tests and agent verification calls. * Review and assess motor vehicle records (MVRs), prescription histories (Rx), medical records (APSs), and paramedical exams/lab results. * Respond to customer inquiries regarding dispositions and evaluate health information received with add-ons, modifications, and reinstatements. * Act as the underwriting contact for top-level Agents for information and escalated issues, handling sensitive cases and positive drug screens. * Manage aging cases and referrals from other underwriters and screeners. * Assist in training underwriters and screeners and support other necessary underwriting areas as directed by department management. What You Can Bring: * Some college coursework; Bachelor's degree preferred; will consider 5+ years of life insurance experience in place of a degree. * Required certifications: LOMA 280/281, LOMA 290/291; pursuit of FLMI preferred; consideration given to other industry courses. * Mandatory certification in LOMA Underwriting (UND) and knowledge of medical terminology. * Minimum of 3 years' experience in an Underwriter role or above. * Daily application of critical thinking and complex problem-solving skills. * Strong verbal and written communication skills. * Proficiency in PC skills, including Excel, MS Word, and MS Outlook; familiarity with MS Access is a plus. Applicable To All Employees of Globe Life Family of Companies: * Reliable and predictable attendance of your assigned shift. * Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: * Competitive compensation designed to reflect your expertise and contribution. * Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. * Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. * Paid holidays and time off to support a healthy work-life balance. * Parental leave to help our employees welcome their new additions. * Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. * Company-paid counseling for assistance with mental health, stress management, and work-life balance. * Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. * Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters. Location: McKinney, TX
    $32k-53k yearly est. 16d ago
  • Personal Trainer

    24 Hour Fitness Worldwide, Inc. 4.7company rating

    Plano, TX jobs

    FULL-TIME Part-time The Fitness Coach represents 24 Hour Fitness to members and clients by delivering a positive fitness experience and quality personal and small group training sessions leading to member retention and client acquisition. The Fitness Coach leverages experience and specialized education to deliver premium programming and consultation for clients in person. ESSENTIAL DUTIES & RESPONSIBILTIES Service and Train Clients Design and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selections, programs that include varied fitness offerings, general nutrition guidelines and teaching a fitness lifestyle. Inform clients of fitness tools available to assist them in achieving their goals. Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions and track progress. Demonstrate safe and proper exercise techniques to clients. Arrive on time, prepared and enthusiastic while being attentive for every training appointment and or group session. Meet minimum productivity expectations servicing clients and group sessions. Increase member group training sessions and attendance through strong teaching skills and ability to connect with and motivate others with a wide variety of fitness levels. Service Members and Administration Assist in member service activities such as fitness seminars, training days, and deliver a positive fitness experience to members and guests through complimentary fitness assessments. Build and generate a strong fitness business through new client acquisition and retention. Effective onboarding of new members and clients by providing professional recommendations to help acclimate to a fitness lifestyle. Coach members on proper use of equipment and exercise techniques. Start and finish sessions as scheduled. Handle member concerns or direct to appropriate club management. Deliver on the Service Promise of Clean, Friendly and Well-Maintained Club by racking weights, team cleans and assisting with maintaining a clean and organized club. Create, maintain, and regularly update progress for each personal training client, following company guidelines. Schedule personal training sessions, other appointments and administration of time four weeks in advance using company systems. ORGANIZATION RELATIONSHIPS Reports to the General Manager and will interact with all levels of club staff. QUALIFICATIONS Knowledge, Skills & Abilities Understand principles of physical fitness and proper exercise technique. Ability to communicate clearly and concisely, both verbally and in writing. Ability to adjust and operate fitness equipment. Ability to perform a variety of exercise routines. Demonstrate excellent customer services skills. Minimum Educational Level/Certifications High School Diploma or GED required. Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator Certifications (AED) received through in person training required. Degree in a related field or current certification through at least one nationally accredited industry associations. Specialized fitness credentials preferred or equivalent work experience or education in specialized function. Minimum Work Experience and Qualifications * 1+ years of experience as a Personal Trainer or Fitness Coach. * Holistic fitness program design and consultation experience preferred, but not required. Physical Demands/ Environmental Conditions * Must be able to lift 50 lbs. * Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, jumping, kicking, and prolonged standing and walking. Working Environment While performing the duties of this job the team member is regularly exposed to moving mechanical parts. The noise level in the environment is occasionally loud. Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business. DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Fitness Coaches at 24 Hour Fitness earn a competitive hourly base rate with the opportunity to increase their income through session premium pay for each training session delivered. Coaches can further maximize their earnings with commission on eligible fitness sales, creating a unique opportunity to be rewarded not only for their coaching impact but also for helping members reach their goals. This blended compensation structure provides stability while also recognizing and rewarding performance and results. Pay Range: $21.70 - $34.72/hour in-session. 15.50/hour non-session. FUNCTIONAL GROUP Fitness
    $21.7-34.7 hourly 2d ago
  • Supervisor, Customer Retention (Remote)

    Globe Life Inc. 4.6company rating

    McKinney, TX jobs

    Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Customer Retention Supervisor - Back Office? Globe Life is looking for a Customer Retention Supervisor - Back Office to join the team! In this role, you will be responsible for managing reinstatement processes and contact center transactions for various Globe Life Brands. The Customer Retention Supervisor - Back Office will assist with overseeing, tracking, and processing agent conversations for the Customer Retention Department. This position will also oversee waiver of premium and payment processing functions performed from call center retention efforts. This is a remote/work-from-home position. What You Will Do: * Routinely monitor and assign tasks received in Back Office. * Monitor KPI targets for processing within an acceptable time and accuracy expectation. * Ensure audit targets are met and quality feedback is provided. * Assisting Agents with escalation and reinstatement questions. * Partner with the field to ensure all questions and concerns are handled timely. * Complete reporting for all Reinstatement Initiatives. * Provide Management with status updates or trends. * Assisting in all positions as needed. * Review and approve refunds processed by Reinstatement Clerks. * Manage a team of clerks with varying skill level. * Review/approve/edit timesheets through Kronos. * Oversee the overall work product of the group to ensure accuracy. * Hire new staff as necessary. * Facilitate corrective actions and employee improvement plans as necessary. * Responsible for ensuring department goals are met. What You Can Bring: * High School Equivalent. * Associate degree and/or equivalent work experience. * 3 years of previous supervisory experience required. * Insurance experience preferred. * Ability to work independently and meet deadlines. * Ability to manage remote employees. * Requires leadership and people skills. * Strong organizational and time management skills. * Ability to handle multiple projects at once. * Organizational skills and attention to detail. * Excellent verbal communication skills and ability to interact professionally with a diverse group. * Excellent MS Office skills required (Word, Excel, and Access a plus). * Ability to run basic SQL queries. Applicable To All Employees of Globe Life Family of Companies: * Reliable and predictable attendance of your assigned shift. * Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: * Competitive compensation designed to reflect your expertise and contribution. * Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. * Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. * Paid holidays and time off to support a healthy work-life balance. * Parental leave to help our employees welcome their new additions. * Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. * Company-paid counseling for assistance with mental health, stress management, and work-life balance. * Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. * Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters. Location: McKinney, TX
    $33k-37k yearly est. 16d ago
  • Sales and Service Associate

    24 Hour Fitness Worldwide, Inc. 4.7company rating

    Austin, TX jobs

    FULL-TIME Part-time Who we are At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of. You're excited about this role because you will: * Share your passion for fitness by helping new members get started on their fitness journey. * Apply your ability to make genuine connections with people, seek to understand their unique needs, and prescribe the perfect solution. You'll spend your days: Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources. You help keep our gym clean, well-maintained, and safe for members and guests. Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community. Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging. We're excited about you because you: Are authentic, sincere and open-minded; you show up as who you are; you are self-motivated, passionate about helping others, eager to learn, and have a genuine interest in helping others. Strive to excel, exceed goals, have a can-do attitude and embraces failure as an opportunity to grow and learn. Love to achieve or exceed your goals, and you have a genuine service mentality. You have 1+ years of retail or fitness sales experience. Note: CPR and AED certification required within 60 days of employment. VARIABLE COMPENSATION: Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. Availability * Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community Travel Requirement * Minimum travel may be required for training purpose and lead generation. DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. FUNCTIONAL GROUP Service
    $87k-109k yearly est. 8d ago
  • Zumba

    24 Hour Fitness Worldwide, Inc. 4.7company rating

    Pearland, TX jobs

    FULL-TIME Part-time The Group X Coach creates an inviting, inspiring and motivating group exercise experience through delivering pre-choreographed or freestyle group exercise programs to members and guests. ESSENTIAL DUTIES & RESPONSIBILTIES Class Instruction Coach pre-choreographed or freestyle group sessions and classes to a wide variety of members at varying fitness levels in person or via virtual technology. Present group sessions and classes in a way that makes members feel welcomed, encouraged and challenged. Ensure group sessions and classes are delivered with high quality and safe for all fitness levels by educating members on safe techniques and guidelines. Increase member attendance through strong teaching skills and ability to connect with and motivate others. Must maintain an average of Coaching at least 2 classes per week Customer Service Deliver exceptional customer services for members and guests through positive interactions before and after group session or class. Handle member concerns or direct to appropriate club management. Report broken equipment and maintenance needs to club management. Recruits new members to join classes. Start and finish group session and class on time as scheduled. Deliver on the Service Promise of Clean, Friendly and Well Maintained Club by organizing equipment and assisting with maintaining a clean and organized club. Administrative Find appropriate substitutes for group session or class coverage by following company policy and guidelines. Maintain a strong social media presence to attract new participants to class, special events, etc. Attend staff meetings on occasion as required. ORGANIZATION RELATIONSHIPS This position reports to the General Manager and interacts with all club staff, members and guests. QUALIFICATIONS Knowledge, Skills & Abilities Knowledge of safe exercise techniques and principles. Strong communication skills and ability to connect with a wide variety of people. Enthusiastic and energetic approach to creating a community feel within a group session or class. Passion for fitness and helping others achieve health and wellness goals. Minimum Educational Level/Certifications * Current approved group exercise primary certification for taught format. * High School Diploma or GED equivalent. Minimum Work Experience and Qualifications * Previous group exercise instruction experience is preferred. Physical Demands/ Environmental Conditions * Physical effort required for daily duties includes lifting weights, squatting, bending, reaching, hopping, jumping, kicking and prolonged standing and walking. Working Environment While performing the duties of this job the team member is regularly exposed to moving mechanical parts. The noise level in the environment is occasionally loud. Ability to work weekends and holidays as needed to support the business. DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. FUNCTIONAL GROUP Group X
    $44k-62k yearly est. 2d ago
  • Customer Retention Representative (Part-time AM Shift Remote)

    Globe Life Inc. 4.6company rating

    McKinney, TX jobs

    Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Part-time AM Customer Retention Representative? Globe Life is looking for a Part-time AM Customer Retention Representative to join the team! In this role, you will be responsible for conserving business on behalf of the Company. You'll be a vital part of a dedicated, professional team. Representatives play a key role in ensuring that customers who call in with the intention of canceling are aided in understanding the importance of keeping their coverage, as well as providing policy maintenance. This is a remote/work-from-home position. What You Will Do: * Answer questions regarding coverage, premium, and other policy information. * Compose business letters, communicating effectively through written and verbal communication. * Work independently and making judgment decisions is required. * Make outbound calls to existing policyholders to collect delinquent premium payments. * Resell the benefits of our policies and provide excellent customer service. * Record policyholder information for reporting and transactional purposes. * Extensive telephone contact and appropriate telephone skills are required. * Maintain discretion and tact when providing service to customers. * Additional production incentive pays after the training period. * Bilingual (Spanish) hourly pay differential. What You Can Bring: * High school diploma or equivalent is required. * Basic Microsoft Office Skills, including Word, Excel, and Outlook, are required. * A minimum typing speed of 30 wpm is required. * Experience in a call center environment is preferred. * Some insurance and/or sales experience is preferred. * Excellent verbal and written communication skills. * Ability to solve complex policyholder issues with a positive attitude. * Ability to work in a fast-paced environment and work well under pressure. * Knowledge of life and/or health insurance terminology preferred. Applicable To All Employees of Globe Life Family of Companies: * Reliable and predictable attendance of your assigned shift. * Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: * Competitive compensation designed to reflect your expertise and contribution. * Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. * Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. * Paid holidays and time off to support a healthy work-life balance. * Parental leave to help our employees welcome their new additions. * Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. * Company-paid counseling for assistance with mental health, stress management, and work-life balance. * Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. * Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters. Location: McKinney, TX
    $62k-109k yearly est. 16d ago
  • Part Time Sales Associate

    Ace Cash Express, Inc. 4.4company rating

    Dayton, OH jobs

    Understanding customers' unique needs and recommending appropriate ACE products and services. Communicating effectively with customers, empathizing with their challenges, and building trust. Providing exceptional customer service to foster lasting re Sales Associate, Part Time, Associate, Sales, Retail
    $21k-29k yearly est. 8d ago
  • Certified Personal Trainer

    24 Hour Fitness Worldwide, Inc. 4.7company rating

    Dallas, TX jobs

    FULL-TIME Part-time The Fitness Coach represents 24 Hour Fitness to members and clients by delivering a positive fitness experience and quality personal and small group training sessions leading to member retention and client acquisition. The Fitness Coach leverages experience and specialized education to deliver premium programming and consultation for clients in person. ESSENTIAL DUTIES & RESPONSIBILTIES Service and Train Clients Design and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selections, programs that include varied fitness offerings, general nutrition guidelines and teaching a fitness lifestyle. Inform clients of fitness tools available to assist them in achieving their goals. Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions and track progress. Demonstrate safe and proper exercise techniques to clients. Arrive on time, prepared and enthusiastic while being attentive for every training appointment and or group session. Meet minimum productivity expectations servicing clients and group sessions. Increase member group training sessions and attendance through strong teaching skills and ability to connect with and motivate others with a wide variety of fitness levels. Service Members and Administration Assist in member service activities such as fitness seminars, training days, and deliver a positive fitness experience to members and guests through complimentary fitness assessments. Build and generate a strong fitness business through new client acquisition and retention. Effective onboarding of new members and clients by providing professional recommendations to help acclimate to a fitness lifestyle. Coach members on proper use of equipment and exercise techniques. Start and finish sessions as scheduled. Handle member concerns or direct to appropriate club management. Deliver on the Service Promise of Clean, Friendly and Well-Maintained Club by racking weights, team cleans and assisting with maintaining a clean and organized club. Create, maintain, and regularly update progress for each personal training client, following company guidelines. Schedule personal training sessions, other appointments and administration of time four weeks in advance using company systems. ORGANIZATION RELATIONSHIPS Reports to the General Manager and will interact with all levels of club staff. QUALIFICATIONS Knowledge, Skills & Abilities Understand principles of physical fitness and proper exercise technique. Ability to communicate clearly and concisely, both verbally and in writing. Ability to adjust and operate fitness equipment. Ability to perform a variety of exercise routines. Demonstrate excellent customer services skills. Minimum Educational Level/Certifications High School Diploma or GED required. Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator Certifications (AED) received through in person training required. Degree in a related field or current certification through at least one nationally accredited industry associations. Specialized fitness credentials preferred or equivalent work experience or education in specialized function. Minimum Work Experience and Qualifications * 1+ years of experience as a Personal Trainer or Fitness Coach. * Holistic fitness program design and consultation experience preferred, but not required. Physical Demands/ Environmental Conditions * Must be able to lift 50 lbs. * Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, jumping, kicking, and prolonged standing and walking. Working Environment While performing the duties of this job the team member is regularly exposed to moving mechanical parts. The noise level in the environment is occasionally loud. Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business. DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Fitness Coaches at 24 Hour Fitness earn a competitive hourly base rate with the opportunity to increase their income through session premium pay for each training session delivered. Coaches can further maximize their earnings with commission on eligible fitness sales, creating a unique opportunity to be rewarded not only for their coaching impact but also for helping members reach their goals. This blended compensation structure provides stability while also recognizing and rewarding performance and results. Pay Range: $21.70 - $34.72/hour in-session. 15.50/hour non-session. FUNCTIONAL GROUP Fitness
    $21.7-34.7 hourly 2d ago
  • Customer Retention Representative -PT AM MCK-Remote

    Globe Life Inc. 4.6company rating

    McKinney, TX jobs

    Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next PT PM Customer Retention Representative? Globe Life is looking for a PT PM Customer Retention Representative to join the team! In this role, you will be responsible for conserving business on behalf of the Company. You'll be a vital part of a dedicated, professional team. Representatives play a key role in ensuring that customers who call in with the intention of canceling are aided in understanding the importance of keeping their coverage, as well as providing policy maintenance. This is a remote / work-from-home position. What You Will Do: * Answer questions regarding coverage, premium, and other policy information. * Compose business letters, communicating effectively through written and verbal communication. * Work independently and making judgment decisions is required. * Make outbound calls to existing policyholders to collect delinquent premium payments. * Resell the benefits of our policies and provide excellent customer service. * Record policyholder information for reporting and transactional purposes. * Extensive telephone contact and appropriate telephone skills are required. * Maintain discretion and tact when providing service to customers. * Additional production incentive pays after the training period. * Bilingual (Spanish) hourly pay differential. What You Can Bring: * High school diploma or equivalent is required. * Basic Microsoft Office Skills, including Word, Excel, and Outlook, are required. * A minimum typing speed of 30 wpm is required. * Experience in a call center environment is preferred. * Some insurance and/or sales experience is preferred. * Excellent verbal and written communication skills. * Ability to solve complex policyholder issues with a positive attitude. * Ability to work in a fast-paced environment and work well under pressure. * Knowledge of life and/or health insurance terminology preferred. Applicable To All Employees of Globe Life Family of Companies: * Reliable and predictable attendance of your assigned shift. * Ability to work full-time and/or part-time based on the position specifications. Applicable To All Employees of Globe Life Family of Companies: * Reliable and predictable attendance of your assigned shift. * Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: * Competitive compensation designed to reflect your expertise and contribution. * Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. * Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. * Paid holidays and time off to support a healthy work-life balance. * Parental leave to help our employees welcome their new additions. * Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. * Company-paid counseling for assistance with mental health, stress management, and work-life balance. * Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. * Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters. Location: McKinney, TX
    $62k-109k yearly est. 16d ago
  • Sales and Service Associate

    24 Hour Fitness Worldwide, Inc. 4.7company rating

    Irving, TX jobs

    FULL-TIME Part-time Who we are At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of. You're excited about this role because you will: * Share your passion for fitness by helping new members get started on their fitness journey. * Apply your ability to make genuine connections with people, seek to understand their unique needs, and prescribe the perfect solution. You'll spend your days: Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources. You help keep our gym clean, well-maintained, and safe for members and guests. Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community. Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging. We're excited about you because you: Are authentic, sincere and open-minded; you show up as who you are; you are self-motivated, passionate about helping others, eager to learn, and have a genuine interest in helping others. Strive to excel, exceed goals, have a can-do attitude and embraces failure as an opportunity to grow and learn. Love to achieve or exceed your goals, and you have a genuine service mentality. You have 1+ years of retail or fitness sales experience. Note: CPR and AED certification required within 60 days of employment. VARIABLE COMPENSATION: Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. Availability * Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community Travel Requirement * Minimum travel may be required for training purpose and lead generation. DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. FUNCTIONAL GROUP Service
    $85k-106k yearly est. 8d ago
  • Fitness Coach

    24 Hour Fitness Worldwide, Inc. 4.7company rating

    Pasadena, TX jobs

    FULL-TIME Part-time The Fitness Coach represents 24 Hour Fitness to members and clients by delivering a positive fitness experience and quality personal and small group training sessions leading to member retention and client acquisition. The Fitness Coach leverages experience and specialized education to deliver premium programming and consultation for clients in person. ESSENTIAL DUTIES & RESPONSIBILTIES Service and Train Clients Design and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selections, programs that include varied fitness offerings, general nutrition guidelines and teaching a fitness lifestyle. Inform clients of fitness tools available to assist them in achieving their goals. Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions and track progress. Demonstrate safe and proper exercise techniques to clients. Arrive on time, prepared and enthusiastic while being attentive for every training appointment and or group session. Meet minimum productivity expectations servicing clients and group sessions. Increase member group training sessions and attendance through strong teaching skills and ability to connect with and motivate others with a wide variety of fitness levels. Service Members and Administration Assist in member service activities such as fitness seminars, training days, and deliver a positive fitness experience to members and guests through complimentary fitness assessments. Build and generate a strong fitness business through new client acquisition and retention. Effective onboarding of new members and clients by providing professional recommendations to help acclimate to a fitness lifestyle. Coach members on proper use of equipment and exercise techniques. Start and finish sessions as scheduled. Handle member concerns or direct to appropriate club management. Deliver on the Service Promise of Clean, Friendly and Well-Maintained Club by racking weights, team cleans and assisting with maintaining a clean and organized club. Create, maintain, and regularly update progress for each personal training client, following company guidelines. Schedule personal training sessions, other appointments and administration of time four weeks in advance using company systems. ORGANIZATION RELATIONSHIPS Reports to the General Manager and will interact with all levels of club staff. QUALIFICATIONS Knowledge, Skills & Abilities Understand principles of physical fitness and proper exercise technique. Ability to communicate clearly and concisely, both verbally and in writing. Ability to adjust and operate fitness equipment. Ability to perform a variety of exercise routines. Demonstrate excellent customer services skills. Minimum Educational Level/Certifications High School Diploma or GED required. Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator Certifications (AED) received through in person training required. Degree in a related field or current certification through at least one nationally accredited industry associations. Specialized fitness credentials preferred or equivalent work experience or education in specialized function. Minimum Work Experience and Qualifications * 1+ years of experience as a Personal Trainer or Fitness Coach. * Holistic fitness program design and consultation experience preferred, but not required. Physical Demands/ Environmental Conditions * Must be able to lift 50 lbs. * Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, jumping, kicking, and prolonged standing and walking. Working Environment While performing the duties of this job the team member is regularly exposed to moving mechanical parts. The noise level in the environment is occasionally loud. Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business. DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Benefits Summary 24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership. Compensation Summary All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan. Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above). Actual offer may vary from posted hiring range based on location, work experience, and/or education. Fitness Coaches at 24 Hour Fitness earn a competitive hourly base rate with the opportunity to increase their income through session premium pay for each training session delivered. Coaches can further maximize their earnings with commission on eligible fitness sales, creating a unique opportunity to be rewarded not only for their coaching impact but also for helping members reach their goals. This blended compensation structure provides stability while also recognizing and rewarding performance and results. Pay Range: $25.90 - $41.44/hour in-session. 18.50/hour non-session. FUNCTIONAL GROUP Fitness
    $25.9-41.4 hourly 2d ago
  • Personal Trainer

    24 Hour Fitness Worldwide, Inc. 4.7company rating

    Rockwall, TX jobs

    FULL-TIME Part-time The Fitness Coach represents 24 Hour Fitness to members and clients by delivering a positive fitness experience and quality personal and small group training sessions leading to member retention and client acquisition. The Fitness Coach leverages experience and specialized education to deliver premium programming and consultation for clients in person. ESSENTIAL DUTIES & RESPONSIBILTIES Service and Train Clients Design and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selections, programs that include varied fitness offerings, general nutrition guidelines and teaching a fitness lifestyle. Inform clients of fitness tools available to assist them in achieving their goals. Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions and track progress. Demonstrate safe and proper exercise techniques to clients. Arrive on time, prepared and enthusiastic while being attentive for every training appointment and or group session. Meet minimum productivity expectations servicing clients and group sessions. Increase member group training sessions and attendance through strong teaching skills and ability to connect with and motivate others with a wide variety of fitness levels. Service Members and Administration Assist in member service activities such as fitness seminars, training days, and deliver a positive fitness experience to members and guests through complimentary fitness assessments. Build and generate a strong fitness business through new client acquisition and retention. Effective onboarding of new members and clients by providing professional recommendations to help acclimate to a fitness lifestyle. Coach members on proper use of equipment and exercise techniques. Start and finish sessions as scheduled. Handle member concerns or direct to appropriate club management. Deliver on the Service Promise of Clean, Friendly and Well-Maintained Club by racking weights, team cleans and assisting with maintaining a clean and organized club. Create, maintain, and regularly update progress for each personal training client, following company guidelines. Schedule personal training sessions, other appointments and administration of time four weeks in advance using company systems. ORGANIZATION RELATIONSHIPS Reports to the General Manager and will interact with all levels of club staff. QUALIFICATIONS Knowledge, Skills & Abilities Understand principles of physical fitness and proper exercise technique. Ability to communicate clearly and concisely, both verbally and in writing. Ability to adjust and operate fitness equipment. Ability to perform a variety of exercise routines. Demonstrate excellent customer services skills. Minimum Educational Level/Certifications High School Diploma or GED required. Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator Certifications (AED) received through in person training required. Degree in a related field or current certification through at least one nationally accredited industry associations. Specialized fitness credentials preferred or equivalent work experience or education in specialized function. Minimum Work Experience and Qualifications * 1+ years of experience as a Personal Trainer or Fitness Coach. * Holistic fitness program design and consultation experience preferred, but not required. Physical Demands/ Environmental Conditions * Must be able to lift 50 lbs. * Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, jumping, kicking, and prolonged standing and walking. Working Environment While performing the duties of this job the team member is regularly exposed to moving mechanical parts. The noise level in the environment is occasionally loud. Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business. DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Fitness Coaches at 24 Hour Fitness earn a competitive hourly base rate with the opportunity to increase their income through session premium pay for each training session delivered. Coaches can further maximize their earnings with commission on eligible fitness sales, creating a unique opportunity to be rewarded not only for their coaching impact but also for helping members reach their goals. This blended compensation structure provides stability while also recognizing and rewarding performance and results. Pay Range: $21.70 - $34.72/hour in-session. 15.50/hour non-session. FUNCTIONAL GROUP Fitness
    $21.7-34.7 hourly 2d ago

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