The duties of a medical office administrator revolve around financial, infrastructural, human resources, and record-keeping tasks. A medical office administrator oversees the daily record keeping of the income and expenses of the office. He/She supervises employees like nurses and ward boys. Furthermore, he/she oversees all aspects of a medical office like financial transactions, necessary drugs, and other medical equipment, office infrastructure, and other office requirements. Asides from that, he/she handles client accounts and communicates with insurance companies. He/She may be tasked with ensuring all doctors' licenses are up to date. Additionally, he/she administers payroll, collects patient information, and schedules appointments.

To qualify for this position, you need at least an associate's degree in a relevant discipline. Having relevant certifications is a plus. Key skills include problem-solving, communication, attention to detail, analytical, troubleshooting, interpersonal, computer, and management skills. These administrators are paid around $43,109 a year. This varies between $24,000 and $79,000.

What Does a Medical Office Administrator Do

There are certain skills that many medical office administrators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed writing skills, interpersonal skills and organizational skills.

Learn more about what a Medical Office Administrator does

How To Become a Medical Office Administrator

If you're interested in becoming a medical office administrator, one of the first things to consider is how much education you need. We've determined that 30.8% of medical office administrators have a bachelor's degree. In terms of higher education levels, we found that 4.1% of medical office administrators have master's degrees. Even though some medical office administrators have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Medical Office Administrator
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Medical Office Administrator Career Paths

Average Salary for a Medical Office Administrator

Medical Office Administrators in America make an average salary of $34,252 per year or $16 per hour. The top 10 percent makes over $41,000 per year, while the bottom 10 percent under $27,000 per year.
Average Medical Office Administrator Salary
$34,252 Yearly
$16.47 hourly

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Roles and Types of Medical Office Administrator

The role of a medical office administrator includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general medical office administrator responsibilities:

  • Depending on the operational requirements and size of the hanger clinic, this position may include some or all of the functions or roles listed below:patient check in: responsible for all aspects of patient appointment scheduling, insurance verification, creation of new patient charts
  • Maintains electronic office flow by navigating through electronic medical records, online appointment scheduling,
  • Assists front office and clerical staff in developing

There are several types of medical office administrator, including:

Office Administrator

Role:

As office administrator, you've got to lay down the law for your team. Sure, no one likes a tough boss, but they need to know what goals they're aiming for, and that's where you come in. You'll need to divide and conquer on some tasks, so the team doesn't feel overwhelmed.

The biggest, and probably toughest, part of your job is making sure your team is consistantly performing. You have to find a nice balance for employees so they don't get burned out on work, while also making sure they're not playing Solitaire on their computer.

Office administrators typically work somewhere between 35-40 hours a week. Generally, they won't work more than that. This means you might get to go home a little early some days. Our fingers are crossed that you get off a little early on Friday, so you can kickstart your weekend on a high note.

  • Average Salary: $37,423
  • Degree: Bachelor's Degree

Medical Receptionist

Role:

Paging Dr. Fauci. As a medical receptionist, it's your job to make sure patients and visitors get to where they need to be. You also need to be able to provide information to people who call or walk in with questions.

While being knowledgeable is important in this position, memorizing might be even more important. If a patient comes in with an emergency, you need to be able to stay calm while figuring out exactly where they need to go. And some hospitals are pretty big, so that can be a difficult task.

The job requires you to have a high school diploma before you can get started. And it's useful to be a good communicator as well. You wouldn't want to accidentally send a patient with a broken arm to the pregnancy center. Unless, of course, that patient was also pregnant - but that's another story.
  • Average Salary: $31,960
  • Degree: Associate Degree

Patient Coordinator

Role:

This personnel works with physicians, nurses, and other healthcare professionals to plan, monitor, and evaluate the patient's interdisciplinary care. They act as an intermediary between patients, their families, and healthcare professionals. Patient coordinators provide all information regarding treatments, procedures, medications, and follow-up care to the patient to aid decision-making. Also, they attend meetings with providers and schedule appointments for tests and consultations.

Most employers require a minimum of a bachelor's degree with at least a year of relevant experience for this position. Applicants may need a state license if they are a nurse, a nurse practitioner, a physician's assistant, or a social worker. Patient coordinators are highly organized people with excellent communication skills. As such, they need proficiency in communications and healthcare management technologies. They must also be able to multitask and exhibit flexibility. A Patient Coordinator earns $36,003 on average yearly. Their salary varies between $26,000 and $50,000.
  • Average Salary: $32,954
  • Degree: Bachelor's Degree

States With The Most Medical Office Administrator Jobs

Mouse over a state to see the number of active medical office administrator jobs in each state. The darker areas on the map show where medical office administrators earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Medical Office Administrator Jobs By State

RankStateNumber of JobsAverage Salary
1California8,937$38,830
2Florida4,771$33,517
3Texas4,217$28,530
4Illinois4,122$32,184
5New York3,310$35,179
6Georgia3,163$32,860
7Pennsylvania2,903$31,761
8Massachusetts2,537$41,307
9Minnesota2,321$39,616
10Ohio2,185$30,090
11New Jersey2,066$36,284
12Washington2,008$41,098
13North Carolina1,970$32,852
14Michigan1,896$29,489
15Missouri1,851$32,497
16Virginia1,779$32,756
17Arizona1,699$33,987
18Colorado1,564$35,606
19Indiana1,497$31,198
20Alabama1,250$35,591
21Tennessee1,244$28,791
22Wisconsin1,173$31,475
23Kentucky1,136$34,379
24Oregon1,065$37,140
25Maryland980$34,937
26South Carolina893$32,258
27Connecticut856$42,691
28New Mexico727$31,172
29Nevada723$33,234
30Arkansas723$31,362
31Utah695$32,750
32Iowa673$30,260
33Louisiana646$30,021
34Idaho571$32,459
35Oklahoma556$29,737
36Mississippi555$24,865
37Kansas547$37,739
38New Hampshire500$37,714
39Maine461$35,971
40West Virginia458$31,402
41Nebraska427$30,753
42Delaware331$37,702
43Alaska281$43,668
44Rhode Island266$37,152
45Montana258$28,507
46North Dakota255$30,057
47Hawaii224$33,532
48South Dakota207$30,451
49Vermont182$41,808
50Wyoming115$31,420

Medical Office Administrator Education

Medical Office Administrator Majors

20.5 %

Medical Office Administrator Degrees

Bachelors

30.8 %

Associate

29.1 %

High School Diploma

14.4 %

Top Skills For a Medical Office Administrator

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 20.8% of medical office administrators listed patients on their resume, but soft skills such as writing skills and interpersonal skills are important as well.

Choose From 10+ Customizable Medical Office Administrator Resume templates

Zippia allows you to choose from different easy-to-use Medical Office Administrator templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Medical Office Administrator resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Medical Office Administrator Demographics

Medical Office Administrator Gender Distribution

Female
Female
91%
Male
Male
9%

After extensive research and analysis, Zippia's data science team found that:

  • Among medical office administrators, 90.6% of them are women, while 9.4% are men.

  • The most common race/ethnicity among medical office administrators is White, which makes up 70.6% of all medical office administrators.

  • The most common foreign language among medical office administrators is Spanish at 68.1%.

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Best States For a Medical Office Administrator

Some places are better than others when it comes to starting a career as a medical office administrator. The best states for people in this position are Alaska, Connecticut, Vermont, and Massachusetts. Medical office administrators make the most in Alaska with an average salary of $43,668. Whereas in Connecticut and Vermont, they would average $42,691 and $41,808, respectively. While medical office administrators would only make an average of $41,307 in Massachusetts, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Alaska

Total Medical Office Administrator Jobs: 281
Highest 10% Earn:
$52,000
Location Quotient:
1.3

2. Minnesota

Total Medical Office Administrator Jobs: 2,321
Highest 10% Earn:
$50,000
Location Quotient:
1.35

3. Washington

Total Medical Office Administrator Jobs: 2,008
Highest 10% Earn:
$52,000
Location Quotient:
1.06
Full List Of Best States For Medical Office Administrators

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Top Medical Office Administrator Employers

Most Common Employers For Medical Office Administrator

RankCompanyAverage SalaryHourly RateJob Openings
1Kaiser Permanente$36,728$17.6617
2HealthTrust$36,456$17.5329
3HCA Healthcare$36,225$17.4215
4Johns Hopkins Medicine$35,316$16.9845
5CommuniCare$35,237$16.946
6Swedish Hospital$34,682$16.676
7Chenega$34,545$16.616
8Sterling Medical$33,743$16.226
9Henry Ford Health System$33,649$16.189
10Robert Half$33,272$16.0020

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