Medical office administrator job description
Updated March 14, 2024
7 min read
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Example medical office administrator requirements on a job description
Medical office administrator requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in medical office administrator job postings.
Sample medical office administrator requirements
- Associate's degree or higher in healthcare administration or related field
- Proficiency in medical terminology and coding
- Experience using electronic health records (EHR) and practice management software
- Knowledge of HIPAA regulations and compliance
- Experience with medical billing and insurance claims processing
Sample required medical office administrator soft skills
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to work independently and as part of a team
- Attention to detail and accuracy
- Ability to maintain confidentiality and handle sensitive information
Medical office administrator job description example 1
Erickson Senior Living medical office administrator job description
Greenspring is a beautiful 58-acre continuing care retirement community located in the heart of Fairfax County in Springfield, Virginia. We're part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states-and growing.
Greenspring is a beautiful 60-acre, 24 hour secured continuing care retirement community in Springfield, Virginia. We're part of a growing network of communities managed by Erickson Senior Living, a national provider of Senior living and health care with campuses in 11 states and growing.
We are hiring a Medical Office Coordinator for our Medical Center, located within our Continuing Care Retirement Community. The Medical Office Coordinator will assume responsibility for the non-clinical and clinical support staff and all Medical Center activities in the absence of the Practice Administrator. This position is responsible for functioning as a Medical Assistant or Medical Office Assistant when the Practice Administrator is present and serves as the administrative lead for Mental Health and Podiatry.
Up to $25.00 an hour based on experience
Competitive benefits packages including medical, dental, vision, and PTO
How you will make an impact
Organize and lead non-clinical staff meetings Carry out the daily/weekly work plan and provide guidance to the non-clinical staff.Assist Community leadership with the implementation and roll-out of policies and procedures.Serve as a backup or additional resource for front desk and other staff positions when needed.Monitors provider schedules and same-day appointments. Ensures acute visits are maintained and available on a daily basis.Provide the non-clinical support staff with verbal and written direction based on work plans jointly developed with the department manager.Ensure that EHMG quality initiatives are being followed effectively and efficiently
What we offer:
A "career for life" approach to professional and personal development for our greatest asset; our employees. Onsite physicians group dedicated to only serving Erickson Senior Living residents State of the art community campuses, ongoing expansion plans, and design enhancements to ensure Erickson Senior Living continues to set the standard for senior living excellence.Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age.Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.Competitive benefits packages including medical, dental, vision, and PTO401k for all employees 18 and over. Company contribution up to 3% once eligible.Free onsite parking at all of our communities and corporate offices
What you will need:
High school diploma or GED required.3-5 years medical front desk office experience.1-2 years prior team-leading or supervisory experience.
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
Greenspring is a beautiful 60-acre, 24 hour secured continuing care retirement community in Springfield, Virginia. We're part of a growing network of communities managed by Erickson Senior Living, a national provider of Senior living and health care with campuses in 11 states and growing.
We are hiring a Medical Office Coordinator for our Medical Center, located within our Continuing Care Retirement Community. The Medical Office Coordinator will assume responsibility for the non-clinical and clinical support staff and all Medical Center activities in the absence of the Practice Administrator. This position is responsible for functioning as a Medical Assistant or Medical Office Assistant when the Practice Administrator is present and serves as the administrative lead for Mental Health and Podiatry.
Up to $25.00 an hour based on experience
Competitive benefits packages including medical, dental, vision, and PTO
How you will make an impact
Organize and lead non-clinical staff meetings Carry out the daily/weekly work plan and provide guidance to the non-clinical staff.Assist Community leadership with the implementation and roll-out of policies and procedures.Serve as a backup or additional resource for front desk and other staff positions when needed.Monitors provider schedules and same-day appointments. Ensures acute visits are maintained and available on a daily basis.Provide the non-clinical support staff with verbal and written direction based on work plans jointly developed with the department manager.Ensure that EHMG quality initiatives are being followed effectively and efficiently
What we offer:
A "career for life" approach to professional and personal development for our greatest asset; our employees. Onsite physicians group dedicated to only serving Erickson Senior Living residents State of the art community campuses, ongoing expansion plans, and design enhancements to ensure Erickson Senior Living continues to set the standard for senior living excellence.Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age.Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.Competitive benefits packages including medical, dental, vision, and PTO401k for all employees 18 and over. Company contribution up to 3% once eligible.Free onsite parking at all of our communities and corporate offices
What you will need:
High school diploma or GED required.3-5 years medical front desk office experience.1-2 years prior team-leading or supervisory experience.
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
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Medical office administrator job description example 2
United Medical Imaging Inc medical office administrator job description
United Medical Imaging
We are large Imaging group, with 26 locations across Southern California, proud leading providers of quality healthcare to the community. Our centers are equipped to treat diagnostics, traumatic, and life-threatening injuries, with caring and innovative team of healthcare professionals dedicated to enthusiastically improving the health and quality of life of the people we serve.
We are looking for experienced Front Desk Administrators & Patient Schedulers who will take care of answering the phone, calling and scheduling patients, verifying insurance and eligibility, etc.
This is full time non-exempt position: Monday -- Friday, Saturdays on rotation
Multiple Locations available, including: Century City, Downey, East LA, East Long Beach, Inglewood, Lynwood, Maywood, Northridge, South Long Beach, Torrance, West Covina, Mid-Wilshire, etc.
The ideal candidate is a positive, pleasant, and personable team worker who can also work under pressure. The candidate should be skilled in working at the back office as well if the need arises.
Responsibilities include, but are not limited to:
• Meeting/greeting patients
• Checking in patients
• Processing paper work
• Entering new patients into our computer system
• Creating new patient files
• Filing documents in patients' medical records
• Answering phones, and other clerical duties as assigned
Minimum Qualifications
• Administrative experience in an office setting; previous release of information/ filing and scanning medical records, or other related experience in a healthcare environment is preferred.
• Effective verbal and written communication skills.
• Ability to read and comprehend simple, healthcare terminology.
• Proven customer service experience and/or training.
• Ability to effectively use computer software and technology as required by the member facility including Microsoft Word and Excel.
• Ability to understand and become knowledgeable of release of information standards, policies & procedures and HIPAA regulations and to complete work in compliance of these and other standards.
• Knowledge of handling medical records and of basics of scanning and uploading files, downloading and executing is a Plus
• Strong knowledge of health insurance plans as well as benefits verification /authorization
• Proficiency in: Microsoft Word, Excel, Outlook, Access, PowerPoint.
• Internet Savvy: excellence in opening files on the web
Education/Training/Experience:
Experience working in Radiology is preferred.
High School Diploma (GED) required
Minimum 1 year Scheduling, Medical Records or Front Office experience required.
Bilingual candidates Preferred
We are large Imaging group, with 26 locations across Southern California, proud leading providers of quality healthcare to the community. Our centers are equipped to treat diagnostics, traumatic, and life-threatening injuries, with caring and innovative team of healthcare professionals dedicated to enthusiastically improving the health and quality of life of the people we serve.
We are looking for experienced Front Desk Administrators & Patient Schedulers who will take care of answering the phone, calling and scheduling patients, verifying insurance and eligibility, etc.
This is full time non-exempt position: Monday -- Friday, Saturdays on rotation
Multiple Locations available, including: Century City, Downey, East LA, East Long Beach, Inglewood, Lynwood, Maywood, Northridge, South Long Beach, Torrance, West Covina, Mid-Wilshire, etc.
The ideal candidate is a positive, pleasant, and personable team worker who can also work under pressure. The candidate should be skilled in working at the back office as well if the need arises.
Responsibilities include, but are not limited to:
• Meeting/greeting patients
• Checking in patients
• Processing paper work
• Entering new patients into our computer system
• Creating new patient files
• Filing documents in patients' medical records
• Answering phones, and other clerical duties as assigned
Minimum Qualifications
• Administrative experience in an office setting; previous release of information/ filing and scanning medical records, or other related experience in a healthcare environment is preferred.
• Effective verbal and written communication skills.
• Ability to read and comprehend simple, healthcare terminology.
• Proven customer service experience and/or training.
• Ability to effectively use computer software and technology as required by the member facility including Microsoft Word and Excel.
• Ability to understand and become knowledgeable of release of information standards, policies & procedures and HIPAA regulations and to complete work in compliance of these and other standards.
• Knowledge of handling medical records and of basics of scanning and uploading files, downloading and executing is a Plus
• Strong knowledge of health insurance plans as well as benefits verification /authorization
• Proficiency in: Microsoft Word, Excel, Outlook, Access, PowerPoint.
• Internet Savvy: excellence in opening files on the web
Education/Training/Experience:
Experience working in Radiology is preferred.
High School Diploma (GED) required
Minimum 1 year Scheduling, Medical Records or Front Office experience required.
Bilingual candidates Preferred
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Medical office administrator job description example 3
Griffin Foundation medical office administrator job description
MAIN FUNCTION:
• Coordinates daily office operations, patient flow and scheduling of appointments
• Promptly and professionally answers telephone calls
• Greets patients and other visitors to the office
• Provides timely check-in and check-out for patients, updates patient registration information as needed, and collects co-pays accurately
• Contacts insurance carriers to obtain prior authorizations as needed
• Manages billing and charge entry for office
• Provides support as needed to central billing and credentialing personnel, to resolve denied claims
• Schedules procedures
• Provides general clerical support for the office, open and sort mail, and maintain inventory of office supplies and assist the practice manager as needed
EDUCATION: High school diploma or GED
EXPERIENCE: Minimum of three years administrative experience in a medical office.
• Experience with prior authorizations and medical billing required.
• Familiarity with obstetrics and gynecology strongly preferred.
• Working knowledge of medical terminology.
• Experience working with electronic health records required.
• Must possess strong customer service skills and must be able to multi-task.
EOE/Minorities/Females/Vet/Disabled
Qualifications
Education
Required
+ High School or better
Experience
Required
+ Minimum of three years administrative experience in a medical office. • Experience with prior authorizations and medical billing required. • Familiarity with obstetrics and gynecology strongly preferred. • Working knowledge of medical terminology. • Experience working with electronic health records required. • Must possess strong customer service skills and must be able to multi-task.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
• Coordinates daily office operations, patient flow and scheduling of appointments
• Promptly and professionally answers telephone calls
• Greets patients and other visitors to the office
• Provides timely check-in and check-out for patients, updates patient registration information as needed, and collects co-pays accurately
• Contacts insurance carriers to obtain prior authorizations as needed
• Manages billing and charge entry for office
• Provides support as needed to central billing and credentialing personnel, to resolve denied claims
• Schedules procedures
• Provides general clerical support for the office, open and sort mail, and maintain inventory of office supplies and assist the practice manager as needed
EDUCATION: High school diploma or GED
EXPERIENCE: Minimum of three years administrative experience in a medical office.
• Experience with prior authorizations and medical billing required.
• Familiarity with obstetrics and gynecology strongly preferred.
• Working knowledge of medical terminology.
• Experience working with electronic health records required.
• Must possess strong customer service skills and must be able to multi-task.
EOE/Minorities/Females/Vet/Disabled
Qualifications
Education
Required
+ High School or better
Experience
Required
+ Minimum of three years administrative experience in a medical office. • Experience with prior authorizations and medical billing required. • Familiarity with obstetrics and gynecology strongly preferred. • Working knowledge of medical terminology. • Experience working with electronic health records required. • Must possess strong customer service skills and must be able to multi-task.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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Updated March 14, 2024